Linksys MAX-STREAM EA7500 User manual

User Guide
MAX-STREAM™
AC1900
MU-MIMO
GIGABIT ROUTER
Model EA7500

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Contents
Product Overview .........................................................................................................3
Top view.............................................................................................................................................................3
Back view...........................................................................................................................................................4
Setting Up: Basics ........................................................................................................6
Where to find more help...............................................................................................................................6
How to install your router............................................................................................................................7
How to Use Linksys Smart Wi-Fi ..........................................................................10
How to connect to Linksys Smart Wi-Fi...............................................................................................10
Network Map.................................................................................................................................................12
Guest Access................................................................................................................................................12
Parental Controls.........................................................................................................................................13
Media Prioritization.....................................................................................................................................13
Speed Test.....................................................................................................................................................14
External Storage..........................................................................................................................................14
Connectivity..................................................................................................................................................15
Troubleshooting...........................................................................................................................................15
Wireless...........................................................................................................................................................16
Security...........................................................................................................................................................16
Troubleshooting .........................................................................................................17
Your router was not successfully set up.............................................................................................17
Your Internet cable is not plugged in message.................................................................................18
Cannot access your router message....................................................................................................19
After setup.....................................................................................................................................................20
The Internet appears to be unavailable...............................................................................................20
Linksys Smart Wi-Fi does not open in your web browser..............................................................21
Specifications .............................................................................................................22
Linksys EA7500..........................................................................................................................................22
Environmental...............................................................................................................................................22

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Product Overview
Top view
Illuminated Linksys logo—The Linksys logo stays on steadily whileconnected to theInternet. It flashes
or pulses slowly during startup, self-testing and firmware upgrades. It flashes quickly when indicating
connection errors.

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Back view
Adjustable antennas (1)—For best performance, position the antennas vertically as shown in the
drawing.
USB 3.0 port (2)—Connect and share a USB drive or USB printer on your network or on the Internet.
Internet port (3)—Connect an Ethernet cable to this yellow gigabit (10/100/1000) port, and to a
broadband Internet cable/DSL or fiber modem.
Note—For best performance, use CAT5e or higher rated cables on the Internet ports.
Ethernet ports (4)—Connect Ethernet cables to these blue gigabit (10/100/1000) ports, and to wired
devices on your network.
Note—For best performance, use CAT5e or higher rated cables on the Ethernet ports.
Power port (5)—Connect the included AC power adapter.

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USB 2.0 port (6)—Connect and share a USB drive or USB printer on your network or on the Internet.
Wi-Fi Protected Setup™ button (7)—Press to configure wireless security on Wi-Fi Protected Setup-
enabled network devices.
Reset button (8)—Press and hold for until the power LED starts flashing to reset the router to factory
settings. You can also restore the factory settings using Linksys Smart Wi-Fi on the Internet or mobile
app.
Power switch (9)—Press | (on) to turn on the router.

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Setting Up: Basics
Where to find more help
In addition to this user guide, you can find help at these locations:
•Linksys.com/support/EA7500 (documentation, downloads, FAQs, technical support, live chat,
forums)
•Linksys Smart Wi-Fi help (connect to Linksys Smart Wi-Fi, then click Help at the top of the
screen)
Note—Licenses and notices for third party software used in this product may be viewed on
http://support.linksys.com/en-us/license. Please contact http://support.linksys.com/en-
us/gplcodecenter for questions or GPL source code requests.

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How to install your router
1. To complete setup, you will need a computer to visit http://LinksysSmartWiFi.com in a web
browser.
2. Identify your equipment.
If you have a separate modem and standalone
router, disconnect and remove your old router.
If you have a modem router, leave it
connected.
3. Position the antennas straight up and plug in the router to a power source. Make sure the
power switch in the | (on) position.
4. Connect your router to your modem or modem router. Plug one end of the included internet
cable to the yellow Internet port on your new router. If you have a modem, plug the other end
into the Ethernet (LAN) port on the modem. If you have a modem router, plug into any available
port.
5. Wait until the illuminated Linksys LED on the top of your router stops blinking and is solid
white.
6. Connect to the Wi-Fi name shown in the Quick Start Guide that came with your router. (You
can change these details later.) If you need help connecting to the network refer to your
device documentation at linksys.com/support/ea7500.
Note—You will not have internet access until router setup is complete.
7. Enter http://LinksysSmartWiFi.com in a web browser. Follow the on-screen instructions to
complete your router setup. You also can type 192.168.1.1 in a browser to start setup.

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At the end of setup, follow the on-screen instructions to set up your Linksys Smart Wi-Fi account. Use
Linksys Smart Wi-Fi to configure your router from any computer with an Internet connection.
Manage your router’s settings:
•Change your router’s name and password
•Set up guest access
•Configure parental controls
•Connect devices to your network
•Test your Internet connection speed
Note—As part of Linksys Smart Wi-Fi account setup, you will be sent a verification e-mail. From your
home network, click the link in the email to associate your router with the Linksys Smart Wi-Fi
account.
Tip—Print the next page, then record your router and account settings in the table below as a
reference. Store your notes in a safe place.

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2.4 GHz Network Name
Network Password
5 GHz Network Name
Network Password
Router Password
Guest Network Name
Guest Network
Password
Linksys Smart Wi-Fi
Username
Linksys Smart Wi-Fi
Password

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How to Use Linksys Smart Wi-Fi
You can configure your router from anywhere in the world by using Linksys Smart Wi-Fi, but you can
also configure your router directly from your home network. Linksys Smart Wi-Fi may be available for
your mobile device, as well. See your device’s app store for information.
How to connect to Linksys Smart Wi-Fi
To connect to Linksys Smart Wi-Fi:
1. Open your computer’s web browser.
2. Go to www.LinksysSmartWiFi.com and log in to your account.

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If you can’t remember your password, click
Forgot your password? and follow the on-screen
instructions to recover it. For Linksys Smart Wi-Fi help connect to Linksys Smart Wi-Fi, then click Help
at the top of the main screen.

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Network Map
Lets you display and manage all network devices connected to your router. You can view devices on
your main network and your guest network, or display information about each device.
Guest Access
Lets you configure and monitor a network that guests can use without accessing all of your network
resources.

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Parental Controls
Lets you block web sites and set Internet access times.
Media Prioritization
Lets you set which devices and applications have top priority for your network traffic.

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Speed Test
Lets you test your network’s Internet connection speed.
External Storage
Lets you access an attached USB drive (not included) and set up file sharing, a media server, and FTP
access.

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Connectivity
Lets you configure basic and advanced network settings.
Troubleshooting
Lets you diagnose problems with your router and check the status of the network.

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Wireless
Lets you configure your router’s wireless network. You can change the security mode, password,
MAC filtering, and connect devices using Wi-Fi Protected Setup™.
Security
Lets you configure your router’s wireless security. You can set up the firewall, VPN settings, and
make custom settings for applications and games.

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Troubleshooting
You can find more help from our award-winning customer support at Linksys.com/support/EA7500.
Your router was not successfully set up
If Linksys Smart Wi-Fi did not complete the setup, you can try the following:
•Press and hold the Reset button on your router with a paperclip or pin until the LED
starts blinking (about 10 seconds). Install the router again.
•Temporarily disable your computer’s firewall (see the security software’s instructions
for help). Install the router again.
•If you have another computer, use that computer to install the router again.

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Your Internet cable is not plugged in message
If you get a “Your Internet cable is not plugged in” message when trying to set up your router, follow
these troubleshooting steps.
•Make sure that an Ethernet or Internet cable (or a cable like the one supplied with your router)
is securely connected to the yellow Internet port on the back of the router and to the
appropriate port on your modem. This port on the modem is usually labeled Ethernet, but may
be named Internet or WAN.
•Make sure that your modem is connected to power and is turned on. If it has a power switch,
make sure that it is set to the ON or l (as opposed to O) position.
•If your Internet service is cable, verify that the cable modem’s CABLE port is connected to the
coaxial cable provided by your ISP.

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•If your Internet service is DSL, make sure that the DSL phone line is connected to the modem’s
DSL port.
•If your computer was previously connected to your modem with a USB cable, disconnect the
USB cable.
•Install the router again.
Cannot access your router message
To access your router, you must be connected to your own network. If you currently have wireless
Internet access, the problem may be that you have accidentally connected to a different wireless
network.
To fix the problem on Windows computers, do the following*:
1. On your Windows desktop, click on the wireless icon in the system tray. A list of available
networks will appear.
2. Click your own network name. Click Connect. In the example below, the computer was
connected to another wireless network named wraith_5GHz. The wireless network name of the
Linksys EA7500 router, Damaged_Beez2.4 in this example, is shown selected.
3. If you are prompted to enter a network security key, type your password (security key) into the
network security key field. Click OK.

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4. Your computer will connect to the network, and you should be able to access the router.
*Depending on your version of Windows, there could be some differences in wording or icons in these
steps.
To fix the problem on Mac computers, do the following:
1. In the menu bar across the top of the screen, click the Wi-Fi icon. A list of wireless networks will
appear. Linksys Smart Wi-Fi has automatically assigned your network a name.
2. In the example below, the computer was connected to another wireless network named
wraith_5GHz. The wireless network name of the Linksys EA7500 router, Damaged_Beez2.4 in
this example, is shown selected.
3. Click the wireless network name of your Linksys EA7500 router (Damaged_Beez2.4 in the
example).
4. Type your wireless network password (Security Key) into the Password field. Click OK.
After setup
The Internet appears to be unavailable
If the Internet has difficulty communicating with your router, the problem may appear as a “Cannot find
[Internet address]” message in your Web browser. If you know that the Internet address is correct, and
if you’ve tried several valid Internet addresses with the same result, the message could mean that
there’s a problem with your ISP or modem communicating with your router.
Try the following:
•Make sure that the network and power cables are securely connected.
•Make sure that the power outlet that your router is connected to has power.