Linksys RTP300 - Broadband Router With 2 Phone Ports Instruction Manual

ADMINISTRATION
GUIDE
Linksys
ATA Administration Guide, Version 2.0

Table of Contents
Linksys ATA Administration Guide i
Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii
Document Audience vii
Supported Firmware viii
Document Conventions viii
Document Purpose and Contents ix
Related Documentation x
Online Resources xi
Copyright and Trademarks xi
Technical Support xi
Finding Information in PDF Files xii
Finding Text in a PDF xii
Finding Text in Multiple PDF Files xii
Chapter 1: Introducing Linksys Analog Telephone Adapters . . . 15
Comparison of ATA Devices 16
Linksys ATA Connectivity Requirements 18
Linksys PAP2T Connectivity 18
Linksys SPA2102 Connectivity 19
Linksys SPA3102 Connectivity 20
Linksys SPA8000 Connectivity 21
ATA Software Features 22
Voice Supported Codecs 22
SIP Proxy Redundancy 23
Other Linksys ATA Software Features 23
Chapter 2: Basic Administration and Configuration of Your Linksys
ATA Device . . . . . . . . . . . . . . . . . . . . . . . . . 28
Basic Services and Equipment Required 28
Downloading Firmware 29
Basic Installation and Configuration 30
Upgrading the Firmware for the Linksys ATA Device 30
Setting up Your Linksys ATA Device 31
Using the Administration Web Server 31
Connecting to the Administration Web Server 32
Setting Up the WAN Configuration for Your Linksys ATA Device 32
Registering to the Service Provider 33
Advanced Configurations 34
Upgrading, Rebooting, and Resyncing Your Linksys ATA Device 34
Upgrade URL 34
Resync URL 35
Reboot URL 35
Provisioning Your Linksys ATA Device 35
Provisioning Capabilities 36
Configuration Profile 36
Chapter 3: Configuring Your System for ITSP Interoperability . . 38
Network Address Translation (NAT) and Voice over IP (VoIP) 38
NAT Mapping with Session Border Controller 38
NAT Mapping with SIP-ALG Router 38
Configuring NAT Mapping with a Static IP Address 39

Table of Contents
Linksys ATA Administration Guide ii
Configuring NAT Mapping with STUN 40
Determining Whether the Router Uses Symmetric or Asymmetric NAT 41
Firewalls and SIP 42
Configuring SIP Timer Values 43
Chapter 4: Configuring Voice Services . . . . . . . . . . . . . . 44
Supported Codecs 44
Using a FAX Machine (SPA2102, SPA3102 or SPA8000) 45
Fax Troubleshooting 46
Managing Caller ID Service 47
Silence Suppression and Comfort Noise Generation 48
Configuring Dial Plans 49
About Dial Plans 49
Editing Dial Plans 55
Secure Call Implementation 57
Enabling Secure Calls 57
Secure Call Details 58
Using a Mini-Certificate 58
Generating a Mini Certificate 59
SIP Trunking and Hunt Groups on the SPA8000 61
About SIP Trunking 62
Setting the Trunk Group Call Capacity 64
Inbound Call Routing for a Trunk Group 64
Contact List for a Trunk Group 65
Outgoing Call Routing for a Trunk Group 66
Configuring a Trunk Group 67
Trunk Group Management 68
Setting the Hunt Policy 69
Additional Notes About Trunk Groups 69
Chapter 5: Configuring Music on Hold . . . . . . . . . . . . . . 70
Using the Internal Music Source for Music On Hold 70
Using the Internal Music Source 70
Changing the Music File for the Internal Music Source 71
Configuring a Streaming Audio Server 71
About the Streaming Audio Server 71
Configuring the Streaming Audio Server 72
Using the IVR with an SAS Line 73
Chapter 6: Configuring the PSTN (FXO) Gateway . . . . . . . . 74
Connecting to PSTN and VoIP Services 74
How VoIP-To-PSTN Calls Work 75
One-Stage Dialing 75
Two-Stage Dialing 76
How PSTN-To-VoIP Calls Work 77
Terminating Gateway Calls 77
VoIP Outbound Call Routing 78
Configuring VoIP Failover to PSTN 79
Sharing One VoIP Account Between the FXS and PSTN Lines 80
Other Options 81

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Linksys ATA Administration Guide iii
PSTN Call to Ring Line 1 81
Symmetric RTP 81
Call Progress Tones 81
Call Scenarios 82
PSTN to VoIP Call with and Without Ring-Thru 82
VoIP to PSTN Call With and Without Authentication 83
Call Forwarding to PSTN Gateway 85
Appendix A: Linksys ATA Routing Field Reference . . . . . . . . . . 86
Status page 86
Product Information section 86
System Status section 87
WAN Setup page 87
Internet Connection Settings section 88
Static IP Settings section 88
PPPoE Settings section 88
Optional Settings section 89
MAC Clone Settings section 89
Remote Management section 90
QOS Settings section 90
VLAN Settings section 90
LAN Setup page 90
Networking Service section 91
LAN Networking Settings section 91
Static DHCP Lease Settings section 91
Application page 92
Port Forwarding Settings section 92
DMZ Settings section 92
Miscellaneous Settings section 93
System Reserved Ports Range section 93
Appendix B: Linksys ATA Voice Field Reference . . . . . . . . . . . 94
Info page 94
Product Information section 95
System Status section 95
Line Status section 95
System Information section (PAP2T) 97
PSTN Line Status section (AG310 and SPA3102) 97
Trunk Status section (SPA8000) 99
System page 99
System Configuration section 100
Internet Connection Type section (PAP2T) 100
Optional Network Configuration section (PAP2T) 100
Miscellaneous Settings section (not used with PAP2T) 101
SIP page 102
SIP Parameters section 102
SIP Timer Values (sec) section 103
Response Status Code Handling section 105
RTP Parameters section 105
SDP Payload Types section 106
NAT Support Parameters section 107

Table of Contents
Linksys ATA Administration Guide iv
Trunking Parameters section (SPA8000) 109
Regional page 110
Call Progress Tones section 110
Distinctive Ring Patterns section 112
Distinctive Call Waiting Tone Patterns section 113
Distinctive Ring/CWT Pattern Names section 113
Ring and Call Waiting Tone Spec section 114
Control Timer Values (sec) section 114
Vertical Service Activation Codes section 116
Vertical Service Announcement Codes section (SPA2102, SPA8000) 119
Outbound Call Codec Selection Codes section 120
Miscellaneous section 121
Line page 123
Line Enable section 124
Streaming Audio Server (SAS) section 124
NAT Settings section 125
Network Settings section 125
SIP Settings section 126
Call Feature Settings section 128
Proxy and Registration section 128
Subscriber Information section 130
Supplementary Service Subscription section 130
Audio Configuration section 132
Gateway Accounts section (SPA3102/AG310) 132
VoIP Fallback to PSTN section (SPA3102/AG310) 133
Dial Plan section 133
FXS Port Polarity Configuration section 135
Trunk Group page (SPA8000) 135
Line Enable section 135
Network Settings section 136
SIP Settings section 136
Subscriber Information section 138
Dial Plan section 139
NAT Settings section 139
Proxy and Registration section 140
PSTN Line page (AG310 and SPA3102) 141
Line Enable section 142
NAT Settings section 142
Network Settings section 142
SIP Settings section 143
Proxy and Registration section 145
Subscriber Information section 146
Audio Configuration section 146
Dial Plans section 149
VoIP-To-PSTN Gateway Setup section 149
VoIP Users and Passwords (HTTP Authentication) section 150
Ring Settings section 151
FXO (PSTN) Timer Values (sec) section 151
PSTN Disconnect Detection section 153
International Control (Settings) section 155
User page 156

Table of Contents
Linksys ATA Administration Guide v
Call Forward Settings section 157
Selective Call Forward Settings section 157
Speed Dial Settings section 158
Supplementary Service Settings section 158
Distinctive Ring Settings section 159
Ring Settings section 159
PSTN User page (AG310 and SPA3102) 160
PSTN-To-VoIP Selective Call Forward Settings section 160
PSTN-To-VoIP Speed Dial Settings section 161
PSTN Ring Thru Line 1 Distinctive Ring Settings section 161
PSTN Ring Thru Line 1 Ring Settings section 161
Appendix C: Provisioning Reference (WRP400) . . . . . . . . . . . 162
Appendix D: Troubleshooting . . . . . . . . . . . . . . . . . . . 171
Appendix E: Environmental Specifications . . . . . . . . . . . . . 174
PAP2T 174
SPA2102 174
SPA3102 175
SPA8000 175
RTP300 176
WRP400 176
WRTP54G 177
AG310 177
Appendix F: Warranty Information . . . . . . . . . . . . . . . . . 178
Limited Warranty 178
Exclusions and Limitations 178
Obtaining Warranty Service 179
Technical Support 179
Appendix G: Regulatory Information . . . . . . . . . . . . . . . . 180
Federal Communications Commission Interference Statement 180
Industry Canada Statement 180
Règlement d’Industry Canada 180
EC Declaration of Conformity (Europe) 181
User Information for Consumer Products Covered by EU Directive 2002/96/EC on Waste
Electric and Electronic Equipment (WEEE) 181
Appendix H: Safety Information . . . . . . . . . . . . . . . . . . 188
Meaning of the Warning Symbol 188
General Safety Information 188
Power Safety Information 189
Appendix I: Software License Agreement . . . . . . . . . . . . . 190
Software in Linksys Products: 190
Software Licenses: 190
Schedule 1 Linksys Software License Agreement 190
Schedule 2 192

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Linksys ATA Administration Guide vi
Schedule 3 197
Appendix J: Contacts . . . . . . . . . . . . . . . . . . . . . . . 200

Linksys ATA Administration Guide vii
Document Audience
Preface
The Linksys ATA Administration Guide is intended to help VARs and Service Providers to manage
and configure the Linksys Voice System (LVS). This preface provides helpful information about
this guide and other resources that are available to you. Before you begin to use this guide,
refer to the following topics:
•”Document Audience,” on page vii
•”Document Conventions,” on page viii
•”Document Purpose and Contents,” on page ix
•”Related Documentation,” on page x
•”Online Resources,” on page xi
•”Copyright and Trademarks,” on page xi
•”Finding Information in PDF Files,” on page xii
Document Audience
This document is written for the following audience:
• Service providers offering services using LVS products
• VARs and resellers who need LVS configuration references
• System administrators or anyone who performs LVS installation and administration
NOTE: This guide does not provide the
configuration information required by
specific service providers. Please consult
with the service provider for specific
service parameters.

Linksys ATA Administration Guide viii
Supported Firmware
Supported Firmware
This guide supports the following firmware releases. The installed firmware must be at least the
indicated in the table below.
Document Conventions
The following are the typographic conventions used in this document.
Product Firmware Version
PAP2T 5.1.6
SPA2102 5.2.5
SPA3102 5.1.7
SPA8000 6.1.3
RTP300 3.1.24
WRP400 1.00.06
WAG54GP2 Model Version 1: 1.01.02
Model Version 2: 2.01.06
AG310 1.00.04
Typographic Element Meaning
Boldface May indicate either of the following:
• A user interface element that you need to click, select, or otherwise act
on
• A literal value to be entered in a field.
Italic May indicate either of the following:
• A variable that should be replaced with a literal value.
• The name of a page, section, or field in the user interface
Monospaced Font Indicates code samples or system output.

Linksys ATA Administration Guide ix
Document Purpose and Contents
Document Purpose and Contents
This document provides information that an administrator needs to configure the Linksys Voice
System, which typically consists of a SPA9000 IP PBX, one or more SPA900 Series IP phones, and
the optional SPA400 PSTN gateway and voice mail server. This guide focuses primarily on the
tasks that an administrator performs to configure a SPA9000 with the SPA9000 administration
web server.
NOTE: This guide does not cover initial installation and configuration, SPA900 Series phone
configuration, the Setup Wizard, or provisioning. See ”Related Documentation,” on page x.
The information in this guide is organized into the following chapters and appendices:
Chapter Contents
Chapter 1, "Introducing
Linksys Analog Telephone
Adapters"
This chapter introduces the functionality of the Linksys ATA
devices and describes the features that are available.
Chapter 2, "Basic
Administration and
Configuration of Your Linksys
ATA Device"
This chapter describes the equipment and services that are
required to install your ATA device and explains how to
complete the basic administration and configuration tasks.
Chapter 3, "Configuring Your
System for ITSP
Interoperability"
This chapter provides configuration details for the purpose of
helping you to ensure that your infrastructure properly
supports voice services.
Chapter 4, "Configuring Voice
Services"
This chapter describes how to configure your ATA device to
meet the customer’s requirements for voice services.
Chapter 5, "Configuring Music
on Hold"
This chapter explains how to configure Music on Hold using
either a music file or streaming audio.
Chapter 6, "Configuring the
PSTN (FXO) Gateway"
This chapter describes how to configure the Linksys SPA3102
and AG310 devices to provide PSTN connectivity.
Appendix A, "Linksys ATA
Routing Field Reference"
This chapter describes the settings that you can configure
under the Router and Network tabs in the administration web
server pages.
Appendix B, "Linksys ATA
Voice Field Reference"
This chapter describes the settings that you can configure
under the Voice tab in the administration web server pages.
Appendix C, "Provisioning
Reference (WRP400)"
The WRP400 can be provisioned remotely. This chapter
provides information about the parameters that can be
provisioned from an XML profile by using the Linksys profile
compiler tool (SPC).
Appendix D,
"Troubleshooting"
This appendix provides solutions to problems that may occur
during the installation and operation of the Linksys ATA
devices.
Appendix E, "Environmental
Specifications"
These appendices provide additional product information.
Appendix F, "Warranty
Information"