Linksys Velop MX4000 Series Installation and maintenance instructions

Getting to know the Linksys Velop MX4000 Series WiFi 6 System
The Linksys Velop MX4000 Series WiFi 6 System supports the latest Wi-Fi® 6 (802.11ax)
standard to deliver next level streaming and gaming. It offers faster Wi-Fi performance for lag-
free online gaming and simultaneous streaming to any device.
With the powerful WiFi 6 Mesh Coverage, this is designed to deliver gigabit Wi-Fi speeds to
every corner of your home, including the backyard and outdoor smart home devices.
Features
•802.11ax
•Tri-Band
•Eight Spatial Streams
•Next-generation Orthogonal Frequency-Division Multiple Access (OFDMA)
technology

•1.4 GHz quad-core processor
•Intelligent Mesh™
•MU-MIMO technology
•Easy Setup
•Wi-Fi security
•Seamless Roaming
•Guest network
•Parental Controls
•Supports 20 MHz, 40 MHz, and 80 MHz wide channels
•Coverage of up to 2,700 sq ft per node
•Ports:
•Three gigabit ethernet ports
•One gigabit internet port
•Power port (12V, 3A)
•One USB 3.0 port for external storage support. The supported formats are
as follows:
•Windows®: NTFS, FAT32, and Samba
•Mac®: FAT32, and HFS+ (journaled, non-journaled)
•Supports SMB v2.0
•UPnP®
•Supports up to 900 mA current draw

•Buttons and switch
•Reset button
NOTE: To reset the node to its factory defaults, press and hold the button first (you will see a
bright red flash, followed by three to four quick red faded pulses then another bright red
flash), then you can release the button.
•Wi-Fi Protected Setup™ (WPS) button
•One power switch (sliding)
•Weight: 0.95 kg (2.15 lbs)
•Dimensions: 3.1 in x 3.1 in x 7.3 in
Setup requirements
•A modem or gateway with an active internet connection
•Latest version of the Linksys app
•Latest iOS or Android™ mobile device
•Bluetooth® (preferred for setup)
Upgrading the firmware of your Velop system
It is recommended that you enable automatic firmware upgrades. Updating your Velop
system’s firmware keeps your WiFi features current and fixes many performance issues. For
further assistance, you can also call Linksys technical support.
For instructions on how to manually upgrade the firmware of your Velop system, click
here.Choose your product below to download the latest firmware.
MX8500 Downloads
Velop WiFi 6 (MX4200, MX4200C, MX8000, MX8400C, MX12600) Downloads
Velop AX (MX5300, MX10600) Downloads
Velop Dual-Band (WHW01, VLP01) Downloads
Velop (WHW0301, WHW0302, WHW0303) Downloads
This article will show you how to automatically upgrade the firmware of your Velop
system. Click the links below for specific instructions.

Linksys app
LinksysSmartWiFi.com
Linksys app
Step 1:
On your mobile device, launch the Linksys app.
NOTE: Images may vary depending on the operating system of your device. In the examples
below, an iOS device is used.
Step 2:
Log in to access the Velop dashboard. For instructions when using an Android™ device, click
here. For iOS, click here.
Step 3:
Tap the Menu icon on the upper-left side of the screen.
Step 4:
Tap Network Administration.

Step 5:
By default, the Automatic Firmware Update feature is enabled and will upgrade the firmware
whenever a new version is released. If you have more than one node in your Velop network,
each will be upgraded.
If you turn OFF Automatic Firmware Update, you will be prompted when a new firmware
release is available. When this happens, tap Update now to upgrade the firmware.

Step 6:
Do not unplug or restart your Velop system during a firmware upgrade. Wait until the light on
your node is solid blue, indicating that your Velop is ready.
LinksysSmartWiFi.com
Step 1:
On a computer connected to the Velop's WiFi, launch a web browser to access the
LinksysSmartWiFi.com page. For instructions, click here.
Step 2:
Click Connectivity under Router Settings.

Step 3:
By default, the Automatic box is checked to allow automatic firmware upgrades whenever a
new version is released. If you have more than one node in your Velop network, each will be
upgraded. If you disable this feature, you will have to click the Check for Updates button to
check if a new firmware is available before you can upgrade your device.
You will be prompted when a new firmware release is available. When this happens, tap
Update to upgrade the firmware. If you have multiple nodes in the network, click on the
arrowhead alongside Details to know which node needs the update.

Step 4:
Do not unplug or restart your Velop system during a firmware upgrade. Wait until the light on
your node is solid blue, indicating that your Velop is ready.
How to add a wired child node to the Velop system using the Linksys app
Velop nodes can be connected with ethernet cables. Wiring nodes together can increase the
range and speed of your Velop system and reduce the risk of wireless interference.
You will still have to set up the additional nodes wirelessly using the Linksys app; once this is
done, connect the nodes using CAT5e or higher rated ethernet cables and the nodes should
automatically switch to a wired connection.
Directions
Step 1:
Set up the parent node using the Linksys app (if not yet set up). To learn how to do that, click
on the appropriate link below:
For Android™
For iOS
Step 2:
Add the child node using the Linksys app. To learn how to do that, click on the appropriate link
below:
For Android
For iOS
Step 3:
Once the child node has been added to the Velop system, move the child node to your desired
location then connect it to a power outlet.

Step 4:
Connect an ethernet cable to the child node and connect the other end of the cable to the
parent node. The nodes will automatically switch to a wired connection.
For nodes with multiple ports, connect an ethernet cable to the internet port of the child node
and connect the other end of the cable to a LAN port on the parent node.
Step 5:
If you have other nodes to add, repeat Steps 2-3 but connect the additional child nodes to the
upstream node instead of connecting them to the parent node.
You have now set up a wired Velop system. Keep in mind that the nodes need to be plugged
into a power source. They do not provide power over ethernet (non-PoE); however, they can
use managed or unmanaged switches. To learn more, click here.

Replacing your old router with a mesh WiFi
system
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If you are setting up your mesh WiFi system to replace your router, follow the steps below.
Before you begin:
•Make sure to have an existing Linksys cloud account.
•Make sure that the latest Linksys app is downloaded on your mobile device.
Directions
NOTE: Steps and images may vary depending on the operating system of your mobile
device. In most of the examples below, an Android™ device is used.
Step 1:
Log in to the dashboard of the Linksys app. For instructions, click here.
Step 2:
Tap on the menu icon and select Set up a New Product.

Step 3:
Select Create Another Network.
Step 4:
Tap on I'm just replacing a node in my network.

Step 5:
Tap on Got It.
You can now begin setting up the router by following the on-screen instructions on the
Linksys app until the setup is completed.

Configuring Client Steering and Node
Steering on your Velop
The Wi-Fi Settings widget on the Velop web interface now has a new Advanced tab where
you can configure Client Steering and Node Steering. Both features are enabled by
default as recommended and should only be turned OFF as a last resort once you have
exhausted all other Wi-Fi troubleshooting techniques.
NOTE: In order for a client to roam seamlessly, the client must support 802.11k and
802.11v. For clients that lack 802.11k, a node will not be able to determine where to steer a
client or even if a client needs steering. The clients lacking 802.11v, on the other hand,
can’t be directed to change to another node.
If you know that your device supports 802.11k/v and you have exhausted all other standard
Wi-Fi troubleshooting techniques, you can then try to isolate the issue by turning OFF the
Client Steering or Node Steering features as a last resort.
For example, if some clients are connected to the 2.4 GHz instead of the 5 GHz, try turning
the device OFF/ON first. If the issue continues, isolate it by turning OFF Client Steering to
check if this fixes the issue.
If a device is connected to the farthest node, try powercycling that node. If the issue
continues, then try turning OFF Node Steering to isolate the issue.
NOTE: Disabling the Node Steering option will not affect a Velop network. This will only
stop the primary node from sending suggesting connection changes to the secondary
nodes.
DFS
The Dynamic Frequency Selection (DFS) option is enabled by default and only appears
for regional product models that support DFS channels such as in Europe, Middle East and
Africa (EMEA). However, you can disable DFS if you have clients that do not support DFS

channels and are unable to connect to the 5 GHz band.