Living Earth Crafts Mystia User manual

USER MANUAL
Mystia™ Manicure/Pedicure Chair
© 2014 Living Earth Crafts®, All Rights Reserved 050415_0100

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Mystia™ Mani/Pedi Chair
Introduction
Congratulations on your purchase of the newest innovation in nail furniture!
The Mystia™ Manicure/Pedicure Chair offers a fresh alternative to bulky
traditional pedicure thrones. With the small footprint of a well-appointed
manicure chair, the Mystia™ Chair slides smoothly back to convert into
the nest pedicure system available with your choice of stainless steel or
ThermaJet™ tub. LEC’s master craftsmen hand-upholster this revolutionary,
space-saving chair with generous layers of Strata™ Plus memory foam
cushioning and silky Promessa™ upholstery.
Detailed instructions for use and maintenance can be found in this user
manual. If you have further questions, please contact us via email or by
phone at [phone], or [phone] Int’l.
Owner’s Record
Name:
Serial No.
Purchase Date:
Model No.
Table of Contents
Safety Symbols
Safety Instructions
Warnings
Getting Familiar with your Chair and Foot Bath
Parts Check
Locking Casters
Rolling the Chair
Back Tilt
Manicure Tray
Foot Bath Operation
Foot Rest
Fill Valve
Drain
Discharge Pump
ThermaJet Technology
Jets
Lights
Maintenance
Maintaining the Foot Bath
Heat and Massage
Technical Diagrams
Chair
Manicure Tray
Footprint with ThermaJet Foot Bath
ThermaJet Foot Bath
Footprint with Stainless Steel Foot Bath
Stainless Steel Foot Bath
Discharge Pump
Standard Care and Maintenance
Troubleshooting
Warranty
Contact Us
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Mystia™ Mani/Pedi Chair
Safety Symbols
DANGER
Indicates an imminently hazardous situation which will result
in serious or fatal injury. This symbol is used only in the most
extreme conditions.
WARNING
Indicates a potentially hazardous situation which could
result in serious injury.
ALERT
Indicates a potentially hazardous situation which could
result in equipment damage and/or injury.
CAUTION
Indicates a potentially hazardous situation which may result
in minor or moderate injury. This may also be used to alert
against unsafe practices.
ATTENTION
Consult accompanying documents.
Familiarize yourself with the following Safety & Warning
symbols. They are designed to prevent damage and injury to
you, your clients, and your new Living Earth Crafts product.
Safety Instructions
IMPORTANT SAFETY INSTRUCTIONS PERTAINING TO RISK OF FIRE, ELECTRIC SHOCK OR INJURY TO PERSONS
SAVE THESE INSTRUCTIONS
WARNING: When using this unit, basic precautions should always be followed, including the following:
READ AND FOLLOW ALL INSTRUCTIONS
1) WARNING: Risk of accidental injury or drowning: Children or handicapped persons should not use foot bath without adult supervision.
2) WARNING: To avoid injury, exercise care when using a foot bath.
3) WARNING: Risk of electric shock: Do not permit electric appliances (such as a hair dryer, lamp, telephone, radio, or television) to be within 5 ft (1.5m) of this unit.
4) DANGER: RISK OF ELECTRIC SHOCK: This unit should be grounded. Connect only to a dedicated 15 amp circuit that is protected by a Ground Fault Circuit Interrupter (GFCI). A GFCI should be provided
by the electrician and should be tested on a routine basis. To test the GFCI, push the test button. The GFCI should interrupt power. Push the reset button. Power should be restored. If the GFCI fails to
operate in this manner, there is a possibility of a ground fault, or defective GFCI. DO NOT USE THE UNIT. Have the problem corrected by a qualied service representative or an electrician before using.
5) WARNING: Use the Foot Bath only for its intended purpose: a ll and drain indoor appliance for foot and ankle hydro massage. DO NOT use attachments not recommended by manufacturer.
6) SAVE THESE INSTRUCTIONS.
WARNINGS
1. DO NOT reach for any electrical object that has fallen into water. Unplug immediately.
2. DO NOT drop or insert anything into any jet opening.
3. DO NOT operate without the complete jet assembly installed or without water lled 1 inch above the jets.
4. DO NOT overll the basin.
5. DO NOT stand on or in the basin, or on the foot rest.
6. DO NOT leave this appliance unattended when in operation.
7. Keep the electrical cord away from heated surfaces.
8. Connect this appliance only to a properly grounded outlet.
9. To avoid injury, exercise care when entering or exiting the foot bath.
10. It is important that you clean and disinfect the jets and basin after every use.
11. Hydrotherapy should be pleasant and comfortable. Should you experience any pain or discomfort while using the foot bath, discontinue use immediately and consult your physician.
12. Consult your physician if you are diabetic, have poor circulation, or if your feet or legs are inamed, have an open wound or if you have questions about whether you should be using hydro massage
equipment.
13. A qualied plumber and electrician is recommended to install your Foot Bath.
14. Water supply temperature to the Foot Bath MUST NOT exceed 106° F (41° C). Water temperature in excess of 106° F (41° C) may be injurious to user’s health. Check water temperature and adjust
prior to use.
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Familiarizing yourself with each component of your pedicure chair and tub will make for a more
enjoyable experience for both you and your clients.
Getting Familiar with your Mani/Pedi Chair and ThermaJet Tub
Left Angle View Right Angle View
Back Tilt Lever
Foot Rest
Foot Rest Pull Knob
HDPE Base
Power Button (jets & LED lights)
Armrest receiver
Armrest Post
Faucet Handle
Spray Hose
Faucet Cradle
Spray Hose Inlet
Water Control Fill Valve
Discharge Pump Button (if required)
Tub Basin
Remote Drain Handle
Mystia™ Mani/Pedi Chair
Manicure Side Trays
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Mystia™ Mani/Pedi Chair
Parts Check
Your Foot Bath ships with accompanying parts for installation purposes. Double check that all additional parts are present prior to installation.
Screen lters are intended to be installed between
the water lines and the hot and cold water hoses
leading to the tub ll valve. When lters need
cleaning, simply unscrew the clear cap, remove
the lter and rinse in a sink until it is free of residue,
then return lter and cap. We recommend cleaning
out the screen lters monthly.
Screen Filters (2)
1 ½” Drain Reducer (1) Slip Joint Gasket (1)
Slip Joint Fitting (1)
End Cap Gasket (1)
End Cap (1)
SaniJet Tub (1)
Rolling the Chair
Your pedicure chair rolls smoothly back and forth over
the top of the stationary pedicure tub. The locking
casters only roll forward and backward, and do not
swivel. Make sure that the chair lines up directly
over the tub and rolls parallel to it. The chair comes
equipped with HDPE tub guards to help protect both
the chair and the tub when rolling the chair.
Pneumatic Back Tilt
(Optional)
Pedicure chairs with pneumatic back tilt are
controlled by a simple lever that allows you
to adjust the back rest to the desired angle.
Locate the lever on the front right side of the
chair. While sitting in the chair, pull the lever
outward and lean on the back rest until you are
at the desired angle. Pulling the lever again
without leaning on the back rest will send the
back rest slowly to its original upright position.
Be careful of pinch points when rolling
the chair over the tub.
Chair rolls forward &
backward over tub
Locking Casters
Your pedicure chair is mounted on four
(4) casters/wheels. The two (2) locking
casters are located at the rear of the chair.
Foot
Brake
With your foot, press DOWN
on the foot brake.
Brake
Release
With your foot, push FORWARD
on the brake release.
Unlocking the Wheel
Locking the Wheel
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Mystia™ Mani/Pedi Chair
Footbath Operation
The following descriptions, illustrations, and instructions will help you familiarize yourself
with your ThermaJet or Stainless Steel tub, and guide you through each step of general
operation.
Adjustable Locking Footrest
There are four (4) locking positions on
the footrest. The footrest is controlled
by the locking knob on the front of
the tub. Pulling the knob will free the
footrest to go up or down to the desired
position. Releasing the knob will lock it
in position.
Knob In - Locked Knob Out - Unlocked
Be careful of pinch points when adjusting the footrest.
SaniJet Footbath
Tray Storage
Center Connector Tray
Manicure Trays
On the back side of the chair, there are two (2) receiver slots to store the removable
manicure tray when not in use. Hold the tray sideways with the inserts pointed toward
the chair and insert the tray directly into the receiver slots. Ensure that the tray is pushed
all the way into the receiver slots to prevent the tray from falling out and being damaged.
the center connection tray allows the technician to lock both side trays together in order
to operate as one single extended manicure workspace. The additional workspace
provides numerous advantages to working with additional manicure supplies, and
provides extra room for the client. It is easily connected by magnets.
The manicure trays are removable and can be positioned into the armrest brackets of
the chair. The two (2) trays insert straight down into each bracket. Keeping the tray
level, lift the tray straight up to remove it from the chair.
IF THE TRAY IS STUCK: When removing the tray, make sure the tray is perfectly at rst, and
then lift the tray equally on both sides near the bracket locations. If you lift one side higher
than the other, the tray may get stuck and not come loose.
Lift here
Lift here
Tray Positions
Manicure side trays were designed to accomodate both client and technician:
position-1 positions the trays closer to the client and allows the center connector tray
to be mounted, position-2 positions the trays closer to the technician and provides
more room for the client, position-3 allows the trays to function as extended arm rests
or table.
position-1 position-2 position-3
ThermaJet Stainless
connector tray
Establish side trays into position-1, then place connector tray directly on top as
shown in the illustration. The connector tray will click into place.
When not in use, the connector tray mounts on the backside of the pedicure chair
by hidden magnets.
Overhead view
Overhead view
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Mystia™ Mani/Pedi Chair
SaniJet™ Technology
Your ThermaJet tub features clean pipeless technology. Each jet is self-contained and draws
in water and expels it back into the footbath without leaving the tub. The jets can be easily
removed by hand, cleaned, and reattached in minutes.
Color Changing LED Light
The light inside the tub basin is also controlled by the same On/Off button which controls the
jets. The random color rotation is programmed to the following color wheels in sequential
order.
Pipeless Jets
Jets are controlled by the chrome On/Off button on top of
the tub, next to the foot rest. Pressing the On/Off button
once will start the jets and the LED light simultaneously.
Pressing the button once again will turn the system Off.
Turn the jets on only AFTER the tub is lled with water.
When lled, a minimum of one inch of water must be
above the level of the jets for proper functionality.
On/Off
button
WARNING: Running the jets without lling the tub with water can damage or destroy the
jets. Ensure that a minimum of one (1) inch of water is above the jets prior to use.
Jet 1 Jet 2
Jet 1 Jet 2
LED Light
red
red purple
red/green green/blue
blue/green
blue
blue
purple all
all
green/red
green green/red
1
8
2
9
3
10 11 12 13 14
4 5 6 7
SaniJet Specications:
• Material: Durable Gel Coat Surface with Structural Fiber Glass Reinforcement
• Operating Capacity: 4.5 Gallons (17 L)
• Water Flow Rate: 16 gallons per minute (53 L)
• Electrical: - 115V / 60Hz, 2 Amp, 4 foot power cord & NEMA 5-15 plug
(Manufactured with UL Recognized Components, North America)
• Plumbing:
- Supply Connections: ½” NPT (recommended)
- Drain Outlet: 1 ½”
Water Fill Valve
The water ll valve is OFF
when pointing DOWN. Water
disperses when you turn the
valve UP. Hot water is dispersed
when the valve is turned RIGHT.
Cold water is dispersed when
the valve is turned LEFT.
CAUTION: There is no automatic shut off with the water ll valve. You
MUST turn the valve OFF after the tub is lled to prevent overow and/
or ooding. Do not walk away from the tub while it is lling with water.
Down-OffUp-FillLeft-Cold Right-Hot
Remote Drain Handle
The tub drain is controlled by the exterior remote drain handle on the lower left side of
the tub. Pull the handle up and back (clockwise) to close the drain when lling the tub.
Turn the handle down and at (counterclockwise) to open the drain and empty the tub.
Open Drain
Turn Handle Counterclockwise
Close Drain
Turn Handle Clockwise
Operating the Discharge Pump
The discharge pump is controlled by the button outside the tub next to the remote
drain handle. Before pressing the discharge pump button to empty the tub, rst open
the drain with the remote drain handle and let the water start draining toward the
pump. Wait approximately 5-10 seconds for the pump to register, and then push the
discharge pump button. The following illustration shows how the button functions.
Discharge Pump Button
1. Open
drain and
allow water
in from tub
2. Wait 5-10
seconds
3. Push button
to discharge
water from pump
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Mystia™
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Mystia™ Mani/Pedi Chair
To avoid dulling and scratching the surface of the ThermaJet or Stainless Steeltub
basin, never use abrasive cleansers. A mild liquid detergent and warm water will clean
soiled surfaces.To avoid discoloration, cleansers containing petroleum distillates must
not remain on surfaces.
WARNING: Do not place nail care products on the Foot Bath.
WARNING: Extended exposure to chemicals can damage the basin, footpad and/or
fabric. Failure to comply with these instructions can cause damage to the Foot Bath and
void the warranty.
Disinfection
• Spray the surface area of the jet assemblies and the basin thoroughly with an EPA–
registered disinfectant.
• Allow disinfectant to remain on the surface for the required disinfection contact period
(refer to manufacturer’s specications) then rinse surfaces with fresh water.
Using Bath Additives
Provide an enhanced pedicure experience by adding essential oils, aromatherapy
products and other non-abrasive products as all residue can be easily and completely
removed. Your foot bath can be used with most foot and skin care products (exceptions
noted below) provided the cleaning and disinfection protocols are followed.
Products NOT Recommended
• Silicate based bath additives / scrubs – may void warranty
• High foam agents (use only low foam solutions)
• Abrasive cleansers that might damage the basin or system components
If you have any questions on products to be used with your Foot Bath, please contact
Our Customer Service Department at [phone], or [phone] Int’l.
Ongoing Maintenance of Tub Basin
• Clean with a mild liquid detergent and warm water solution. Environmentally safe
(green) cleaners are always recommended.
• To avoid discoloration, cleaners containing petroleum distillates must not remain on
the surface.
• To avoid scratching and dulling of the surface, never use abrasive cleaners.
• Major scratches and gouges will require professional renishing.
Cleaning & Maintaining the Foot Bath
Textured Foot Pebbles
Each foot space in the SaniJet Tub is lined with soothing textured
foot pebbles to give your feet a relaxed, massaging sensation.
Cleaning & Maintaining the Jets
1. 2.
3. 4.
Locate the jet assembly
within the tub basin, which
is held to the jet mount
magnetically. Observe the
four (4) nger tabs.
Carefully disassemble all three (3)
components of the jet assembly and
place them in a sink.
Wash each component of the jet assembly separately
with a non-abrasive cleanser to remove any visible
residue or dirt. Rinse thoroughly with fresh water
and let dry. Re-assemble the components of the
jet assembly and insert back into its mount within
the tub basin.
Carefully separate the jet from the
jet mount by pulling the chrome cap
at the nger tab locations. This will
separate the entire jet from its mount.
Flip the jet over and
hold the chrome cap in
place while rotating the
plastic base counter-
clockwise.
Proper cleaning and maintenance of the jets should be conducted after every use to
ensure longevity and proper functionality. Maintenance of the jets can be conducted
in four (4) easy steps.
Base Propeller Cap
Finger Tabs
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Mystia™ Mani/Pedi Chair
Heat & Massage (Optional)
Relaxor® Ultra - Hand ControlHeat & Massage Locations
Pedicure chairs purchased with the heat and massage option come equipped with the Relaxor® Ultra digital hand control system. The following diagram illustrates the ease of use and
functionality that the Relaxor® Ultra system provides. Below are the denitions listed for each button setting and how they pertain to the heat and massage locations on the back rest.
Upper Back
Mid Back
Lower Back & Hip Region
SELECT
WA
VE
PULSE
Ultra
PWR
LO HI
1
2
3
Massage Zone 1
Massage Zone 2
Massage Zone 3
Massage All Zones Continuously
High Heat (Lower Back)
Power On/Off
Massage All Zones in Sequential Order
Massage All Zones in Short Bursts
Massage High Intensity
Massage Low Intensity
Low Heat (Lower Back)
Massage High Speed
Massage Low Speed
PWR
PWR
Symbol Description
• Location of Heat
• Massage 15 Minute Timer (Standard)
• Massage 30 Minute Timer (Hold Down Button)
• Locations of Massage
• Indicates Active Button
• Indicates Normal Standby
• Indicates High Mode
• Indicates Low Mode
Green Light
Blue Light
Red Light
Orange Light
Keep hand control and all electrical
components away from water.
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Mystia™ Mani/Pedi Chair
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SaniJet Foot Bath Detail
Technical Diagram
Water Mixing Valve Detail
Water Fill Control Detail
Hot Water Cold Water Water Fill - On Water Fill - O
Fill
Hot
Front Prole Side Prole
Cold
Side Dimensions
Overhead Dimensions
Floor Floor
26.5”
26.5”
3.5”
15”
22”
15.75”
15.75”
Center of drain to back of tub
11”
15.5”
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Mystia™ Mani/Pedi Chair
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Footprint Recommendation for Mystia with ThermaJet Foot Bath
Technical Diagram
THE FOLLOWING TECHNICAL DIAGRAMS SHOULD BE GIVEN TO YOUR ENGINEERS, ARCHITECTS, DESIGNERS, ELECTRICIANS & PLUMBERS.
Failure to comply with federal, state, or local codes and ordinances could result in the voiding of product warranty as well as potential injury and ooding. A licensed
plumber should make all utility connections. All plumbing connections must conform to local codes. Water temperature/pressure should not exceed local regulations.
The following footprint establishes the MINIMUM recommendations.
• The center of the drain should be a minimum of 58.75” from the wall
• If your chair has back tilt, a minimum of 10” should be between the wall and the back of the chair when upright which will allow the chair to tilt back to its farthest point.
43”
69”
58.75”
35” 15.75”
10”
center of drain
wall to end of tub
wall to center of drain
Wall
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Mystia™ Mani/Pedi Chair
Stainless Steel Foot Bath Detail
Technical Diagram
Water Mixing Valve Detail
Water Fill Control Detail
Side Dimensions
Overhead Dimensions
22”
15”
12.5”
3.375”26.5”
9”
12.5”
26.5”
Center of drain to back of tub
15.5”
Floor Floor
1”
Hot Water Cold Water Water Fill - On Water Fill - O
Fill
Hot
Front Prole Side Prole
Cold
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Mystia™ Mani/Pedi Chair
Footprint Recommendation for Mystia with Stainless Steel Foot Bath
Technical Diagram
THE FOLLOWING TECHNICAL DIAGRAMS SHOULD BE GIVEN TO YOUR ENGINEERS, ARCHITECTS, DESIGNERS, ELECTRICIANS & PLUMBERS.
Failure to comply with federal, state, or local codes and ordinances could result in the voiding of product warranty as well as potential injury and ooding. A licensed
plumber should make all utility connections. All plumbing connections must conform to local codes. Water temperature/pressure should not exceed local regulations.
The following footprint establishes the MINIMUM recommendations.
• The center of the drain should be a minimum of 55.5” from the wall
• If your chair has back tilt, a minimum of 10” should be between the wall and the back of the chair when upright which will allow the chair to tilt back to its farthest point.
43”
69”
55.5”
35”
12.5”
10”
center of drain
wall to end of tub
wall to center of drain
Wall
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Chair Detail
Technical Diagram
27.125”
21.5”
30.25”
24”
16”
45.5”
25”
Manicure Side Trays
13.5”
13.5”
23.5”
23.5”
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5th Avenue Club Chair™
Discharge Pump Detail
Electrical Schematic
Technical Diagram
Technical Diagram
Specications
• Capacities: 14 GPM
• Max Head: 20”
• Pipe Connections:
.75” and 1” Barb Suction and Discharge
.75” MPT Suction and Discharge
• Maximum Working Pressure: 50 PSI
• Maximum Temperature: 140° F
• Rotation: counterclockwise
Motor
• AC/DC/AC Spherical Motor
• Canned Spherical Type Motor
• 115 Volt 62 Watts 50/60 Hz, 3100 RPM
• 230 Volt 71 Watts 50/60 Hz, 3200 RPM
• Automatic Overload Protection
Motor Bracket
Thermoplastic motor bracket is adjustable to four (4) different discharge angles.
Ceramic Bearing Ball and Carbon Bearing Cap
High-density ceramic bearing ball and graphite impeller bearing cap designed for high efciency and long life.
Impeller
Highly efcient, clog-resistant open impeller is dynamically balanced with carbon bearing for smooth ultra quiet operation.
Casing
Casing is volute type thermoplastic construction.
Mechanical Seal
Unique patented design has no mechanical seal (which is a potential leak path).
Motor
Highly efcient and ultra-quiet spherical motor design. Pump is designed for continuous operation. All ratings are within
working limits of the motor.
Electronics
Embedded microprocessor control is self protected against dry run conditions. Available with variable speed with PWM input
or dial control (potentiometer) on the pump.
Noise level
Whisper-quiet; less than 40 db.
Weight
Lightweight construction; weighs less than 4lbs.
AC/DC/AC Electronically Commutated Spherical Motor (ECM)
Centrifugal Pump
If your tub was ordered with a discharge pump, the following information applies to the pump detail.
All CAD symbols are for representation only. Correct connections are responsibility of the purchaser, owner and/or its
agents, installers, and should only be completed by licensed professionals. Living Earth Crafts is not responsible for any
incorrectly interpreted, owner-installed water or electrical connections.
2
2
”
1
5”
3.5
”
2
6.5
”
1
5.
7
5”
ba
ck
o
f t
ub
t
o
c
e
n
t
e
r
o
f
d
r
a
i
n
11
”
15.5”
F
l
oor
F
l
oor
2
6”
2”
2”
2”
2” CH
4”x6”
recommended 1/4
turn stop valve
CH
4”x6”
WP
GFCI
4”x4”
WP
GFCI
4”x4”
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Perform the following steps as needed for basic maintenance on your pedicure chair and optional accessories. Perform the basic maintenance recommendations for upholstery
between client treatments.
This helpful troubleshooting guide will provide you with information about how to recognize a problem with the pedicure chair or tub, determine possible causes, and nd a solution. In
the event your specic situation is not covered in this guide, please contact Living Earth Crafts so our technical support department can assist you.
Living Earth Crafts Customer Service [phone], [phone] (Int’l)
Standard Care & Maintenance
Troubleshooting
Upholstery
Category
Problem
Recommendation
Probable Cause
Application
Solution
Laminate &
Avonite Surfaces
Not Operating
Electronic
Components
Excessive Noise
Lubrication
& Mechanical
Water Leakage
Remove day-to-day dirt with a mild soap and warm water solution. For tough stains and to disinfect, use a 15:1 water
to bleach solution. Always rinse surface with clean water, and then gently wipe the upholstery. Allow upholstery to air
dry before using or storing. Do NOT use Armor All® or citrus-based cleansers. For best results, use only the products
suggested above. Alternative cleansing methods may cause serious damage to your table. Such damage would not
be covered under the Earthlite warranty program.
Never use abrasive cleansers. A mild liquid detergent and warm water will clean soiled surfaces.To avoid discoloration,
cleansers containing petroleum distillates must not remain on surfaces.
• Power cord might be improperly plugged in
• Circuit breakers might need to be reset, or fuses might need to be replaced
• Ensure switch box power cord is properly plugged
into an operational 115 VAC, GFCI power supply
• Check GFCI reset and circuit breakers or fuses
Anti-static electronic aerosol dusters can be used to keep the surfaces of electronic components, power cables, and
plugs free of dust.
• Possible buildup of dirt or residue has accumulated inside the jets
• Jets have not been cleaned properly
• Remove jet assembly and inspect for dirt buildup,
debris or damage
• Follow cleaning instructions or replace if necessary
If necessary, lubricate wheel joints, casters, foot glide levelers, ball joints, and other mechanical parts with a light
machine oil. Periodically check and ensure all visible bolts remain tightened.
• Possible seal has broken
• Possible tub overow
• Call a plumber to determine the source of the leak
• If the leak is from the pipeless jet system, contact
Living Earth Crafts customer service
• Check and ensure all visible bolts are tightened
• Chair, Armrests & Footrest
• Salon Pillow
• Bolsters
• Avonite Surfaces
• Wood Laminate Surfaces
• HDPE Surfaces
• Hand Controls
• Power Cables
• Plugs
• Wheel Joints
• Casters
• Dual Receivers
• Pneumatic Shock
15
Mystia™ Mani/Pedi Chair
The maximum amp draw is 8 amps for the jet motors, discharge pump, LED light, and Relaxor system combined
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Mystia™ Mani/Pedi Chair
Contact Living Earth Crafts®
Living Eartth Crafts
3210 Executive Ridge
Vista, CA. 92081
[phone]
[phone] Int’l
[phone] fax
[email protected]
Hours of operation:
Monday - Friday
8:00 a.m. to 5 p.m. PST
Saturday - Sunday
Closed
Visit us online at: livingearthcrafts.com
Read our blog at: livingearthcrafts.com/blog
Join us on Facebook®
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16
Lifetime Limited Warranty
Living Earth Crafts (LEC) offers an industry best one (1) year warranty,
worldwide, on all Mystia™ Chairs and accessories. Foam & upholstery
covering are warranted for three (3) years. Hydraulic systems, motors, controls
and actuators are warranted for two (2) years, including parts and labor.
Accessories and options are warranted for one (1) year, unless otherwise
noted. LEC may repair or replace defective components at our discretion. LEC
will return the warranted product, standard shipping pre-paid, to customers in
the continental US. International customers are responsible for any applicable
duties and taxes, as well as all shipping charges inbound and outbound.
Normal wear and tear, and costs associated with maintenance procedures,
and damage caused by accident, misuse, improper maintenance, harsh
operating environments or neglect (which includes tears in the upholstery and
damage caused by harsh chemical-based cleaners) are not covered under
this warranty. All warranties are limited to repair or replacement, at LEC’s
discretion, unless otherwise stated.
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