Locksmart LockSmart Original Manual

Instruction Guide
LOCKSMART PADLOCK
LockSmart Original
LockSmart Mini
LockSmart Travel
LOCKSMART
CENTRAL
SMART
BLUETOOTH
LOCKSMART
CENTRAL
SMART
BLUETOOTH

LOCKSMART PADLOCKS
1
Getting started
Unlocking
Finding & sharing
Other features
Lock ID & maintenance
Download the LockSmart app ----------------------------------------2
Sign in with Facebook---------------------------------------------------2
Create a LockSmart account with email---------------------------3
Log in with a LockSmart account ------------------------------------3
Add a lock -------------------------------------------------------------------4
Log out of the app --------------------------------------------------------5
Tap to unlock ---------------------------------------------------------------6
Touch ID / Fingerprint unlock -----------------------------------------7
Passcode unlock ----------------------------------------------------------8
Face unlock -----------------------------------------------------------------9
Push-to-unlock ----------------------------------------------------------- 10
Apple Watch unlock----------------------------------------------------- 11
Find a lock------------------------------------------------------------------12
Share with a co-owner -------------------------------------------------13
Lock functionality for co-owner--------------------------------------14
Share with a standard shared user --------------------------------15
Lock functionality for standard shared user---------------------16
Scheduled access for shared users -------------------------------17
Track shared use ---------------------------------------------------------19
Transfer a lock to a new owner ------------------------------------20
Receive notifications ----------------------------------------------------21
Check location and save power -----------------------------------22
Modify account or password ----------------------------------------23
Lock owner – if you lose your mobile device -----------------24
Shared users – if you lose your mobile device---------------25
Add a photo to a lock--------------------------------------------------26
Edit lock photo -----------------------------------------------------------26
Check battery level----------------------------------------------------- 27
Serial number and firmware version------------------------------28
Firmware upgrade ------------------------------------------------------29
Charge your lock: LockSmart and LockSmart Mini ----------30
Replace your battery: LockSmart Travel-------------------------30
Lock care -------------------------------------------------------------------31

LOCKSMART PADLOCKS
2
Download the LockSmart app
Sign in with Facebook
1. Open the App Store on your iOS or
Android device*
2. Go to search and type in ‘LockSmart’
3. Select ‘LockSmart’ from the search
results and install the application
1. To log in with your Facebook account, press ‘Sign
in with Facebook’
2. You will be asked to authorise your use of
Facebook to login via LockSmart
3. Once authorised, your LockSmart account will be
created using your Facebook account information
* Compatible with iOS devices supporting Bluetooth 4.0 or higher
and running iOS 10.3 or later. Compatible with Android devices
supporting Bluetooth 4.0 or higher and running Android 6.0 or later.
For best performance, please ensure your device is running the
latest version of the LockSmart software.
Getting started

LOCKSMART PADLOCKS
3
Create a LockSmart account with email
1. Press ‘Create account with email’ on the home screen
2. Fill in all of the required details including ‘First name’, ‘Last name’,
‘Mobile number’, ‘Email’ and ‘Password’
3. Press ‘Create account’ to create your account
Log in with a LockSmart account
1. To log in with your LockSmart account, press the ‘Have an
account? Sign in’ button on the home screen
2. Enter your ‘Email’ registered to account and ‘Password’
3. Press ‘Sign in’ to log in to your account
Getting started

LOCKSMART PADLOCKS
4
Add a lock
To add a lock, the lock must not belong to another user.
Check you have Bluetooth enabled on your device
Check lock is charged and is in range (5m)
1. Turn lock on. Press the power button located on the lock until
a solid green light appears
Please note: a lock in location mode may take 30 seconds to
connect
2. Press ‘Add lock’ on the lock screen
3. Follow instructions on screen and press ‘Next’
4. The app will now search for the lock via Bluetooth. Once lock
is found, select lock from screen
5. Press ‘Set up’ to confirm lock ownership
6. You will now return to your lock list. Select your lock. Press
‘Settings’ and tap to edit lock name. Enter lock name (up to 15
characters) and select ‘Done’
7. Select access preference (‘Tap to unlock’, ‘Touch ID’,
‘Passcode’ or ‘Face unlock’), set notifications and other
options
NB If you wish to share a lock with another user, please see the
‘Share with standard shared user’ section on page 15. If you wish
to transfer ownership of the lock from one user to another, please
see the ‘Transfer a lock to a new owner’ section on page 20
Getting started

LOCKSMART PADLOCKS
5
Log out of the app
1. Open the ‘Options’ menu by pressing the three dots on
the top right of the locks list screen
2. Press ‘Sign out’
3. All of your personal and lock information will be removed
from your device until you sign in again
Options menu
Getting started

LOCKSMART PADLOCKS
6
Tap to unlock
Check you have already enabled Tap to unlock authentication
from the ‘Settings’ menu for your lock
Check you have Bluetooth enabled on your device’s ‘Settings’ and
your device is within 5m of your lock
1. Turn on the padlock. To turn on, press the button on the lock
until a solid green light is displayed
2. Choose the lock from the lock list screen within the app
3. You will see a large padlock button in the centre of the screen.
Simply tap on the padlock button to unlock
Unlocking

LOCKSMART PADLOCKS
7
Touch ID / Fingerprint unlock
Available on compatible mobile devices
Check your device has been previously configured to enable
Touch ID (on iOS devices) or Fingerprint (on Android
devices)
Check you have already enabled Touch ID authentication from
the ‘Settings’ menu for your lock
Check you have Bluetooth enabled on your device’s ‘Settings’
and your device is within 5m of your lock
- Once enabled, you will be required to use your Touch
ID to access the ‘Settings’ screen, invite a shared user,
or to unlock your lock
- After successfully using Touch ID to access ‘Settings’
or unlock your lock, you will remain authenticated for a
period of five minutes
- If you lock your phone or exit the application, this
authentication will immediately expire
1. Turn on the padlock. To turn on, press the button on the
lock until a solid green light is displayed
2. Choose the lock from the lock list screen within the app
3. You will see a large button in the centre of the screen. Tap
on the button on screen
4. When prompted, place your finger on your device’s home
button to unlock the lock
Tap to authencate
My Padlock
Tap to unlock
Tap to authencate
My Padlock
Unlocking
My Padlock My Padlock
Tap to authencate

LOCKSMART PADLOCKS
8
Passcode unlock
Check you have Bluetooth enabled on your device’s ‘Settings’
and your device is within 5m of your lock
Check you have already enabled Passcode authentication from
the ‘Settings’ menu for your lock
- Once enabled, you will be required to enter this passcode
to access the ‘Settings’ screen, invite a shared user, or to
unlock your lock
- After successfully entering your passcode to access
‘Settings’ or unlock your lock, you will remain
authenticated for a period of five minutes
- If you lock your phone or exit the application, this
authentication will immediately expire
1. Turn on the padlock. To turn on, press the button on the lock
until a solid green light is displayed
2. Choose the lock from the lock list screen within the app
3. You will see a large button in the centre of the screen. Tap on
the button on screen
4. Enter your passcode to unlock the lock
Unlocking
My Door Lock
Tap to unlock
Tap to authencate
My Door Lock
My Padlock
My Padlock

LOCKSMART PADLOCKS
9
Face unlock
Available on compatible mobile devices
Check your device has been previously configured to enable
‘Face unlock’ from the ‘Settings’ menu
Check you have already enabled ‘Face unlock’ authentication
from the ‘Settings’ menu for your lock
Check you have Bluetooth enabled on your device’s ‘Settings’
and your device is within 5m of your lock
- Once enabled, you will be required to use Face unlock
to access the ‘Settings’ screen, invite a shared user, or to
unlock your lock
- After successfully using Face unlock to access ‘Settings’
or unlock your lock, you will remain authenticated for a
period of five minutes
- If you lock your phone or exit the application, this
authentication will immediately expire
1. Turn on the padlock. To turn on, press the button on the lock
until a solid green light is displayed
2. Choose the lock from the lock list screen within the app
3. You will see a large button in the centre of the screen. Tap
on the button on screen and position your face towards
your mobile screen camera at prompt to unlock the lock
Unlocking
My Door Lock
Tap to unlock
Tap to authencate
My Door Lock
My Padlock
My Padlock
My Door Lock
Tap to unlock
Tap to authencate
My Door Lock
My Padlock
My Padlock

LOCKSMART PADLOCKS
10
Push-to-unlock
Only available on compatible lock models*
Check to ensure you have Push-to-unlock enabled in the ‘Settings’
menu of your lock
Check you have Bluetooth enabled on your devices ‘Settings’ and
your device is within 5m of your lock
1. Press the button on your lock. The lock light will turn solid
green, and your lock will be unlocked
*This feature is currently only available for the LockSmart Travel lock
Unlocking

LOCKSMART PADLOCKS
11
Apple Watch unlock
NB Lock must already be paired to your LockSmart account
Check your Apple Watch is paired to your mobile device. The unlock
button on the watch turns red when the lock is connected
Check your paired device has the latest version of LockSmart
downloaded. Go to the app store to update if not downloaded
Check you have Bluetooth enabled on your device’s ‘Settings’ and your
device is within 5m of your lock
1. Turn on the padlock by pressing the button on the lock until a solid
green light is displayed
2. Select the ‘LockSmart app’ on the watch screen
3. Choose the lock from the lock list screen
4. You will see a large ‘Unlock’ button in the centre of your watch
screen. Simply tap on the button to unlock
Unlocking

LOCKSMART PADLOCKS
12
Find a lock
Check ‘Location mode’ within the ‘Settings’ menu of your
LockSmart app is enabled
1. Press the ‘Find’ button on the bottom of your lock screen
2. A map is displayed showing the last known location of
your lock, as indicated by the blue dot on the map screen.
Toggling on the ‘Notify me when my lock is found’ ‘Settings’
option sends you a notification when your lock is found,
either by your device or another user via the ‘Crowd-sourced
location’ feature. For more details on crowd-sourced location,
see page 23
3. In the bottom left, a percentage number and signal strength
meter indicates the approximate distance between the
lock and your device (a higher number and signal strength
indicates your mobile device is closer to your lock)
Please note: ‘Location mode’ uses extra battery to keep your lock
awake. Your device must be within Bluetooth range of your lock to
find its location via your device rather than crowd-sourced
Finding and sharing

LOCKSMART PADLOCKS
13
Finding and sharing
Share with a co-owner
1. Choose any lock from the lock list screen and press the ‘Share’ option in
the bottom menu
2. Press the ‘Invite new user’ button, and select ‘Co-owner’ share option
3. Enter the co-owner’s contact details or select the ‘Add from contacts’ option
from top of screen to add from your device’s contact list
4. Select access level of ‘Unlimited’ or ‘Scheduled’. For more details on
scheduling shared use, see page 17
5. Input a personalised message in the ‘Message’ box and select ‘Invite’. Your
device’s native SMS messaging application will be opened with an editable
invitation message to send to the invited co-owner
6. After opening the web link, the invited co-owner will be prompted to install
the LockSmart application and create a new account (if they have not
already done so)
7. After installing the LockSmart app, the invited co-owner must press the
‘Accept invite’ button from their device on the invitation acceptance web
link to add the shared lock to their account
8. The shared lock will now appear in the co-owner’s LockSmart list screen

LOCKSMART PADLOCKS
14
Finding and sharing
Lock functionality for co-owner
1. The owner can allocate co-owners. They can provide ‘Unlimited’ or ‘Scheduled’
access
2. Co-owners can add, manage and share the lock with their own users
3. Co-owners can track their own unlocks and unlocks of their shared users
4. Co-owners and their shared users can be removed by the owner
5. Co-owners cannot view or manage the owner’s users

LOCKSMART PADLOCKS
15
Share with a standard shared user
Each LockSmart lock can be shared with an unlimited number of users
1. Choose any lock from the lock list screen and press the ‘Share’ option in the bottom
menu
2. Press the ‘Invite new user’ button, and enter the shared user’s contact details or
‘Add from contacts’ from your device’s contact list
3. Select an access level for the shared user: ‘Unlimited’, ‘Limited’, ‘Scheduled’, or
‘Single unlock’
-Unlimited: Unrestricted unlock access
-Limited: Restricted to the specified number of unlocks
-Scheduled: Access restricted to scheduled time. See page 17 for how to
schedule access
-Single unlock: Unlock a single time without needing to login or register
4. Input a personalised message in the ‘Message’ box and select ‘Invite’. Your device’s
native SMS messaging application will be opened with an editable invitation
message to send to the invited user
5. After opening the web link, the invited user will be prompted to install the
LockSmart application and create a new account (if they have not already done so.
Excludes single unlock users)
6. After installing the LockSmart app, the invited user must press the ‘Accept invite’
button from their device on the invitation acceptance web link to add the shared
lock to their account
7. The shared lock will now appear in the user’s LockSmart list screen
Finding and sharing

LOCKSMART PADLOCKS
16
Lock functionality for standard
shared user
1. Shared users will be able to view the photo of the lock if the
owner has set one
2. Shared users will not have access to the lock’s settings,
activity log, location and will not be able to invite other users
3. The shared user may open their lock using ‘Tap to unlock’.
Please see ‘Tap to unlock’ on page 6 for more details
4. The shared user must have Internet connectivity when they
access the lock
5. A log record is added to owner’s lock activity log every time
a shared user accesses the lock
Finding and sharing
My Padlock

LOCKSMART PADLOCKS
17
My Padlock
Finding and sharing
Scheduled access for shared users
1. Choose the lock to be shared
2. Select ‘Share’ from the bottom menu
3. Press ‘Invite new user’ button and select share type of either
‘Standard’ or ‘Co-owner’
4. Enter the shared user’s contact details or ‘Add from contacts’
5. Choose ‘Scheduled’ as the access level
6. Tap on ‘Time zone’ to adjust time zone. A new screen opens.
Select from list. For quick retrieval of time zone, enter location in
‘Search’ tab before selecting from list
7. Select arrow on ‘Add new schedule’
8. Choose the ‘Start time’ and ‘End time’ for when a shared user may
unlock your lock. The time zone selected on the ‘Invite new user’
screen will be used as the time zone for all dates/times selected
on this screen
9. Choose the schedule recurrence option of ‘Never’, ‘Weekly’ or
‘Weekly until expiration’
-Never: Create a fixed schedule from the chosen start date until
the end date
-Weekly: Choose a start and end time, which will be repeated
every week
-Weekly until expiration: Same as ‘Weekly’, but will stop on the
expiration date set

LOCKSMART PADLOCKS
18
Finding and sharing
10. Press the ‘Add’ button on top right of screen to add this schedule to the
shared user, and you will return to the ‘Invite new user’ page.
11. Input personalized message (optional) and select ‘Invite’
12. You can create multiple schedules for the user by pressing ‘Add new
schedule’ again and repeating the above steps

LOCKSMART PADLOCKS
19
Track shared use
1. Choose any lock from the lock list screen
2. Press the ‘Activity log’ option from the bottom menu of the unlock
screen
This screen shows a record of shared user unlocks (as described in
the ‘Lock functionality for standard shared user’ section on page 16)
Finding and sharing