Logitech G920 Driving Force User manual

G920 Driving Force Racing Wheel FAQs 1
G920 Driving Force Racing Wheel - Xbox
INDEX
GETTING STARTED
●User guide
○What’s in the box
○Installation
○Mounting clamps
○Buttons
○Connections and mount points
○Force feedback
○Pedal unit
SPECIFICATIONS
●Product information
●Product dimensions
●General product specifications
●Wheel specifications
●Pedal specifications
FAQs
●The force feedback on my wheel has changed and I can no longer use the center
spring force setting in G HUB to adjust the strength

G920 Driving Force Racing Wheel FAQs 2
●Why don't I feel the center spring on the steering wheel when I tab away or close a
game?
●Troubleshooting G920 for power/connection issues - Xbox
●How to set up your Logitech Wheel G923, G29, G920 on Assetto Corsa Competizione
●Troubleshoot G923/G29/G920 for connection Issues
●Racing Wheel Not Recognized For ACC – Xbox One – SOLUTION
●Device does not appear in G HUB
●G HUB freezes while loading and logo animation loops
●Audio device not recognized
●Create and scan for profiles with Logitech Gaming Software
○Scan for new games
○Create new profiles
●View current profiles in Logitech Gaming Software
●Digital signature error when Logitech Gaming Software is installed on Windows 7
computers
●Blue screen after G920 racing wheel is attached to USB port or G25/G27 is not
recognized
●Import racing wheel profiles using Logitech Gaming Software
○Scan for new games (Automatic)
○Import/Export (Manual)
●Set racing wheel profiles to Persistent or Default using Logitech Gaming Software
○Set a Default Profile
○Set a Persistent Profile
●View racing wheel profiles using Logitech Gaming Software
●G920 racing wheel does not respond when connected to Xbox One
●Create and edit racing wheel profiles using Logitech Gaming Software
○Create a new profile
○Edit an existing profile
○Delete a profile
●Program buttons on the G920 racing wheels with Logitech Gaming Software
○Default Button Layouts
○Customizing Buttons
○Game-Specific Profile Commands
○Command Editor
○Resetting Buttons
●Pedals on the G920 racing wheel do not respond

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●Lock racing wheel profile using Logitech Gaming Software
●Mounting templates for the G920 racing wheel
●Mount and secure the G920 racing wheel using the clamping system
○Wheel Unit
○Pedal Unit
○Cable Management
●Adjust sensitivity on the G920 racing wheels with Logitech Gaming Software
○Steering Sensitivity
○Wheel Operating Range
○Pedal Sensitivity
●Clutch pedal on the G920 racing wheel does not function properly
●Force feedback turns off intermittently on G920 racing wheel
●No force feedback when using the G920 racing wheel on a PC
●Supported gaming console systems for the G920 racing wheel
●Mount and secure the G920 racing wheel using built-in bolt mounting points
○Wheel Unit
○Pedal Unit
○Cable Management
●Supported PC operating systems for the G920 racing wheels
●Optimize pedal face positions on the G920 racing wheel
●Logitech G HUB - FAQs
○About Logitech G Hub
WARRANTY
●Hardware warranty
CONTACT US
●Logitech Support
DOWNLOAD
●G Hub

G920 Driving Force Racing Wheel FAQs 4
GETTING STARTED
USER GUIDE
What’s in the box
1. Racing wheel
2. Pedal unit
3. Power adapter
4. User documentation
Installation
Attach power adapter and USB cables as shown.
Every time your Racing Wheel connects with your system, it will rotate fully to each
side and then to the center to calibrate. Your wheel will be ready once this calibration
is completed.

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Mounting clamps
G920 Driving Force Racing Wheel is
equipped with a built in clamping
system for mounting to a table.
Push down and rotate clamp knobs
to lock or unlock.
Rotate clamp knobs to tighten or
loosen clamps.
NOTE: Clamp extenders should be removed
for attachment to thicker tables.

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Buttons
1. Left bumper
2. Directional pad
3. View button
4. Left stick button
5. Right bumper
6. A, B, X, Y buttons
7. Menu button
8. Right stick button
9. Xbox button
Connections and mount points
1. Mounting clamps
2. Cable management cleat
3. Optional shifter connection
(DB-9 male)
4. USB cable
5. Pedal unit connection (DB-9
female)
6. Power connection
7. Bolt mounting points (uses
M6X1 bolts)

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Optimal cable routing
USB and pedal cables (1, 2) should be
routed through inner channels.
Power and optional shifter cables (3, 4)
should be routed through outer channels.
Cables may be wrapped multiple times
around cable management cleat to take
in slack.
Force feedback
Your Racing Wheel contains dual motors that will provide force feedback with supported
games and systems.
Note: Your racing wheel has an overheat protection circuit safeguard to protect it
under high-temperature operating conditions. In rare instances, force feedback
features may shut down during use while controls continue to operate. If this occurs,
allow the wheel to cool down and power it down by unplugging it. If this occurs frequently,
contact product support.

G920 Driving Force Racing Wheel FAQs 8
Pedal unit
1. Clutch pedal
2. Brake pedal
3. Throttle pedal
4. Textured heel rest
5. Bolt mounting points (uses M6X1
bolts)
6. Patented carpet grip system
7. Carpet grip release clip
Push towards rear or pedal unit
to release
8. Change pedal face position
(requires 2.5mm hex key)

G920 Driving Force Racing Wheel FAQs 9
SPECIFICATIONS
Product Information
Component
Model Number (M/N)
Location
Wheel
W-U0002
Under wheel base
Product Dimensions
Component
Height
Width
Depth
Weight
Wheel
270 mm
(10.63 in)
10.94 mm
(278 in)
260 mm
(10.24 in)
2.25 kg
(4.96 lb)
Pedals
167 mm
(6.57 in)
311 mm
(12.24 in)
428.5 mm
(16.87 in)
3.10 kg
(6.83 lb)
General Product Specifications
Software Support
(at release)
Logitech Gaming Software
OS/Platform Support
(at release)
Windows 7, Windows 8, Windows 8.1, Windows 10
Xbox One
Apps Available
(at release)
N/A
System
Requirements
• Xbox One and games that support Logitech® force feedback
racing wheel.

G920 Driving Force Racing Wheel FAQs 10
System
Requirements
• Windows 10, Windows 8, 8.1, or Windows 7, 150 MB of available
hard disk space, USB port, games that support Logitech® force
feedback racing wheel.
Wheel Specifications
Connection Type
USB (corded)
USB VID_PID
VID_046D&PID_C262 (PC Mode)
USB Protocol
USB 2.0
USB Speed
Full-speed
Indicator Lights (LED)
Power/Status
Wheel Rotation
900 degrees (Max)
AC Adapter
24V 1.75A, Auto Switching
Special Buttons
Directional Pad
X, Y, A, B
LB / RB (Paddles)
LSB / RSB
Xbox
View
Menu
Other Features
Dual-motor force feedback;
helical gearing
Cable Length (USB)
6 ft (1.8 m)

G920 Driving Force Racing Wheel FAQs 11
Pedals Specifications
Connection Type
Pedals connection - DB9 (Male)
Special Buttons
Pedals (3) - Throttle, Brake, and Clutch
Other Features
Retractable non-slip pad (underside of pedal base)
Cable Length
6 ft (1.8 m)

G920 Driving Force Racing Wheel FAQs 12
FAQs
●The force feedback on my wheel has changed and I can no longer use the
center spring force setting in G HUB to adjust the strength
The setting in G HUB is called Centering Spring in Non Force Feedback Games. If a game
supports force feedback, it takes full control of the wheel as soon as it loads and that setting
will have no effect on the wheel. You’ll need to use the in-game settings that are available to
adjust the wheel instead.
If you were previously able to use the setting in your games, this suggests that the wheel was
not previously installed correctly. We have made improvements to the install process of the
wheels in order to correct issues and you’re now getting the full benefit of your force feedback
wheel’s capabilities.
●Why don't I feel the center spring on the steering wheel when I tab away or
close a game?
The center spring is disabled on the wheel when you tab away or close a force feedback
compatible game. However, it will be reactivated when you resume the game or make
changes to the device slider values in Logitech G HUB.
As of June 2023, there is an issue for titles that do not support force feedback which results in
zero centering spring force on the wheel. This is being investigated.
●Troubleshooting G920 for power/connection Issues - Xbox
1. Try with a different power source. Connect the power cable directly to the power
outlet.
2. Plug the device into a different USB port on your console. Do not use a USB hub or other
similar device.
3. Check the cables. (Mount and secure the G920 racing wheel using built-in bolt
mounting points).
4. G920 racing wheel does not respond when connected to the Xbox One.
5. Check for System Updates.
6. Check for the game updates.
7. Check the console and in-game settings.

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8. Try testing the device with different games or consoles.
9. Try testing the device on a computer.
●How to set up your Logitech Wheel G923, G29, G920 on Assetto Corsa
Competizione
The following video explains how to set up your wheel on Assetto Corsa Competizione (ACC).
youtu.be/67PENT7ljqw.
NOTE: If you need to get the latest version of G HUB you can download it here:
support.logi.com/hc/en-001/articles/360025298133.
If you are experiencing connection issues with your Logitech wheel, please see Troubleshoot
G923/G29/G920 for connection issues.
●Troubleshoot G923/G29/G920 for connection issues
The following video guides you through troubleshooting your G923/G920/G29 in four steps,
ranging from beginning to advanced. The timestamp for each troubleshooting step is
available below for quick access: youtu.be/OgbNLxZJgHk.
NOTE: If you need to get the latest version of G HUB you can download it here:
support.logi.com/hc/en-001/articles/360025298133.
Timestamps:
00:00- Introduction
00:10 - Power
01:27 - G HUB
02:06 - Windows Controller
02:56 - Steam Support
03:34 - Advanced - Using Windows Registry Editor
1. POWER — How to identify and diagnose if the wheel is receiving the appropriate
amount of power.
2. G HUB and the Windows Controller — Use G HUB to validate that the wheel is properly
connected to your system, and that your inputs are being received. Next, identify that

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the wheel is actually visible in the Windows native controller module and ensure that
all of the buttons are working properly.
3. Steam Support — We will identify if the Steam Controller support options in your
Steam title are creating any conflict with your inputs.
4. Advanced - Using Windows Registry Editor — This is to help resolve Wheel and Pedal
Calibration Issues and a blank test page in Windows Controller Properties. This step is
considered advanced as this involves working directly within the Registry. Please
double-check your work before making any changes.
The registry path for each product is as follows:
G923 XBOX
Computer\HKEY_CURRENT_USER\System\CurrentControlSet\Control\MediaProperties
\PrivateProperties\Joystick\OEM\VID_046D&PID_C26E
G923 PS
Computer\HKEY_CURRENT_USER\System\CurrentControlSet\Control\MediaProperties
\PrivateProperties\Joystick\OEM\VID_046D&PID_C266
G29
Computer\HKEY_CURRENT_USER\System\CurrentControlSet\Control\MediaProperties
\PrivateProperties\Joystick\OEM\VID_046D&PID_C24F
G920
Computer\HKEY_CURRENT_USER\System\CurrentControlSet\Control\MediaProperties
\PrivateProperties\Joystick\OEM\VID_046D&PID_C262
●Racing Wheel Not Recognized For ACC – Xbox One – SOLUTION
Since the Xbox One and PS4 versions of Assetto Corsa Competizione were released on
console, there have been numerous reports of the game not recognizing a racing wheel.
Some consumers are finding issues with Xbox wheels in the new console version of ACC. The
symptoms vary from the wheel not working to just the pedals not working.
Our game developers are working on a solution so they can include the fix in the next update.
We don’t yet have an exact date for the update but it should be soon.
In the meantime, the following instructions have worked for users:
Option 1
Unplug and replug your wheel — this often solves the issue.
However, if it doesn’t, try the following:

G920 Driving Force Racing Wheel FAQs 15
Option 2
1. Don’t connect your racing wheel. Instead, use your regular controller to load up a
practice session. Click Drive to be sent out of the pits and then click Start to go into the
menu.
2. Disconnect your controller by turning it off. The game should display “Controller
disconnected”.
3. Now, connect your racing wheel via USB to your console, and let the wheel calibrate
itself.
4. Once the wheel has auto-calibrated itself, click “A” on your steering wheel to close the
“Controller disconnected” message. Then select your gamer profile.
5. Your wheel should now be recognized, and the steering and pedal inputs working. You
may need to jump into the controller menu, select the racing wheel, and change your
steering ratio to 900.
6. Finally, you will have to set up all of your inputs manually. Kunos haven’t given us any
presets. Just be sure to save your custom preset when you have it set up the way you
like!
You can find the full article from simracingsetup.com here:
simracingsetup.com/assetto-corsa/wheel-not-recognized-for-acc-xbox-one-solution/
●Device does not appear in G HUB
If some features of G HUB do not appear to work correctly and restarting doesn't help, try this:
1. Go to Device Manager (WIN+PAUSE|BREAK).
2. Click on View at the top and view Devices by container.
3. Look for your device and expand it. You are looking for the name of the device, for
example, Logitech Pro X Gaming Headset, or Logitech G560 Gaming Speaker.
4. Right-click and select Uninstall Device.

G920 Driving Force Racing Wheel FAQs 16
5. Check Delete the driver software for this device and then click Uninstall.
6. Unplug the device and plug it back into a different USB port. It should re-enumerate
and be detected in G HUB.
7. G HUB should then download the driver for your device.

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If issues persist:
Run G HUB with the default settings:
1. Exit G HUB by right-clicking the applet in the task tray and selecting Quit.
2. Navigate to C:\Users\[USERNAME]\AppData\Local\LGHUB, where [USERNAME] will be
specific to your account.
3. Find settings.json and make a copy and back this up somewhere on your computer.
The Desktop is a good place so you can find it easily.
4. Navigate to C:\Users\[USERNAME]\AppData\Local\LGHUB, where [USERNAME] will be
specific to your account.
5. Delete the settings.json file in the LGHUB folder.
6. Run G HUB. You will notice that all the settings have been set back to default and the
settings.json file has been rebuilt.
Restoring your old settings
If you want to restore your old settings:
1. Quit G HUB.
2. Copy and paste the backup of settings.json that you saved earlier into the
C:\Users\[USERNAME]\AppData\Local\LGHUB folder.
3. Run G HUB — your old settings should be restored.
●G HUB freezes while loading and logo animation loops
If G HUB seems to be stuck while trying to load and the logo animation loops, try the following:
1. Exit G HUB by right-clicking the applet in the task tray and selecting Quit.
2. Navigate to Task Manager (CTRL+ALT+DEL).
NOTE: You may also need to click More Details at the bottom of the window
Look for LGHUB, LGHUB Agent and LGHUB Updater, right-click and choose End task on
each.

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3. Once those processes are ended, navigate to C:\Program Files\LGHUB and run these
in order:
●Lghub_updater.exe
●Lghub_agent.exe
●Lghub.exe
This should resolve the logo spinning issue. If it doesn’t, then make sure you’re running with
admin privileges. G HUB might need to update and needs admin privileges to do this.
If you’re using an administrator account and the issue persists, please follow the steps here:
support.logi.com/hc/en-us/articles/360023192454-G-HUB-Install-Uninstall-Update-Troubles
hooting
●Audio device not recognized
If you have problems with a headset or speaker, the following:
Revert back to Microsoft drivers:
1. Go to Device Manager (WIN+PAUSE|BREAK).
2. Click on the View tab at the top and select Devices by container.

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3. Look for your headset/speaker and expand it. You are looking for the named device,
for example, Logitech G560 Gaming Speaker or Logitech Pro X Gaming Headset.
4. Right-click and click Properties and then select the Driver tab.
The Driver Provider should be Logitech — if it’s Microsoft you don't need to change the
driver.
5. If the driver is Logitech, click Update Driver and then Browse my computer for driver
software >Let me pick from a list >choose USB Audio Device.

G920 Driving Force Racing Wheel FAQs 20
6. Click Next. This should update back to Microsoft's standard drivers.
Update to latest Logitech Audio Driver:
1. On the same device in Device Manager, right-click on Properties and then click the
Driver tab.
2. Click Update Driver >Browse my computer for driver software.
3. Click the Browse button to the right of Search for drivers in this location:
Navigate to: C:\ProgramData\LGHUB\depots\2xxxx\driver_audio\ (note that
although the five-digit number might be different, you are looking for a folder
containing the driver audio folder).
4. Click Next to update to the latest audio driver.
If issues persist:
1. Go to Device Manager (WIN+PAUSE|BREAK).
2. Click on View at the top and select View devices by container.
3. Look for your device in the list and expand it. You are looking for the named device, for
example, Logitech Pro X Gaming Headset, or Logitech G560 Gaming Speaker.
4. Right-click and select Uninstall device.