Longacre Computerscales XLi Hybrid User manual

COMPUTERSCALES®XLi Hybrid
OPERATING INSTRUCTIONS
App versions 1.23 – 1.25
www.LongacreRacing.com © 2020 - AFCO Performance Group 52-LIT-5040 REV B

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™

COMPUTERSCALES®XLi
App Versions 1.23 – 1.25
Quick Start Instructions
Tap button to rotate
wheel weights.
Name your memory
locations and keep
notes about your setup.
Easily save current
weights or compare
to stored weights &
percentages.
Tap arrows to
change Memory #.
This tablet uses the Android®operating system.
Many functions are similar to ‘Smartphones’ and
it uses a touch screen to operate.
CAPACITY:
Most #’s listed 1500 lbs (650 kgm) per pad.
Excess weight can damage the load cells.
3

COMPUTERSCALES®XLi
App Versions 1.23 – 1.25
HYBRID SCALES -- PART WIRED/PART WIRELESS
Hybrid Systems have 2 separate parts:
1. A pad control board under the tablet that powers the
load cells and sends the data to the tablet display. This is
where the cables are connected.
2. The tablet display. This connects to the pad control
board via Bluetooth® and can be removed and used
wirelessly.
ON: Push and hold for 3 seconds to launch operating
system (OS) – about 15 seconds.
IMPORTANT: WAIT FOR BLUETOOTH® ICON TO
APPEAR BEFORE LAUNCHING COMPUTERSCALES
XLI™ APP.
Tap the app icon on the Home Page (first up)
to launch the ‘app’ COMPUTERSCALES
XLI. This takes about 5 seconds.
PAD CONTROL BOX: Now turn the control box on.
There is a small silver button just below where the tablet
ON switch is located. The LED light indicates power is
turned on. In a few seconds it will connect with the tablet
and display yourweights. You are ready to go. If the tablet
shuts down or goes into sleep mode, you will need to turn
the control box back on.
To use the display wirelessly. remove the tablet from
the holder by releasing thespring loaded bracket. When
reinstalling, be sure the ON switch is on the lower right.
If not, the display will be upside down.
ZERO: Tap BEFORE putting car on scales.
DO NOT zero AFTER car is on scales.
TMEMORY: Tap arrows (< & >) to select memory number
(1-50, center bottom). Tap Save to Memory to save current
weights. See below to enter optional Memory Name and
Notes. Memory weights are shown under current weights.
If you don’t want memory numbers to show on the display
simply select Memory #0. If the memory location already
contains data a warning message will pop up. If you do
not want to overwrite the location, choose NO and tap
arrows (< & >) to select a different memory number.
NOTE TAKING: Tap arrows (< & >) to select memory
number (1-50, center bottom). Tap Notes – Add/View
Name Memory at the bottom right. A keyboard will appear
with text boxes at the top.
At the very top is the Memory number you selected for
reference (in yellow).
Under that is a narrow text box called Memory Name.
Tap this box to enter. An orange border will confirm
the box is selected. This is where you will name this
Memory number – title, date, track, etc. – your choice.
15 characters maximum. Naming the location is optional.
The Memory Name will display on the main screen at the
bottom.
Next below is the NOTES box. Tap on this box – orange
border confirms the box is selected. Assuming this is
empty you can begin typing notes (it begins in the middle
of the screen). There is almost no limit to the notes and
data you can enter. If you fill the screen up it will scroll
for more space. Use your fingers or the stylus (the stylus
will keep the tablet screen cleaner). To correct errors or
edit your notes tap the screen where you want to edit. A
blue arrow will appear to indicate your location. Back up
(use the tablet back space button) and retype as needed.
If you want to start over hold your finger or stylus on the
copy until the entire word is highlighted. Then go to the
top and tap Select All. Re-enter notes. The original notes
will be erased.
To take notes by voice go to the second box from the left
at the bottom of the keyboard.
This should have a microphone icon (if it has anything
else in this box tap and hold – another box will appear
above it with the microphone icon – tap on that).
When you tap this icon the keyboard will disappear and
the icon will appear in the center with “Speak Now”
above it. Speak directly into the tablet microphone at the
bottom. Speak slowly and clearly. There should not be
any significant background noise. Your words will appear
on the screen. This is an Android® function and works
well with some practice but is not always perfect. Even if it
gets a few words wrong you can edit to correct the errors.
This can still be faster than typing. This voice recognition
improves with use as the tablet ‘learns’ to understand you
better.
To pause speaking, tap the icon. It will change to
black & white and “Tap to speak” will appear. Tap again
to resume speaking. Close the voice input box with the
keyboard icon (or X on some Android® versions) and the
full keyboard will reappear. If needed edit your voice notes
and save.
When done tap Save Name & Notes. The app will take
you back to the main screen. (10” tablet already shows
the main screen so Save Notes button just saves the file.
4

COMPUTERSCALES®XLi
App Versions 1.23 – 1.25
In the future to view these notes, tap the arrows (<& >) to
select the memory number and tap the:
Notes – Add/View Name Memory button again.
You can edit these notes at any time or you can erase
them completely for other future use. DX3 10” Hybrid
systems have 50 Memory locations. DX2 7” Hybrid
systems have 10 Memory locations.
Note: While in this Note Taking screen you will still be able
to see part of the main screen in the background (except
on 10” side-by-side note taking).
Refer to the Setup Screen section for instructions on
saving your Memory and Notes to file for transfer to your
PC, spreadsheet or setup software. Save one location or
all as a group.
10” TABLET SIDE-BY-SIDE NOTE TAKING
Note taking screen and main application screen are
shown side-by-side and the app is locked into landscape
mode. Note taking functions the same as the smaller
tablets or smart phones but offers the benefit of the side-
by-side display for you to easily keep track of everything
on one screen and a button to quickly erase your Notes
and Memory Name and start over.
See troubleshooting section on page 13 for instructions on
turning Auto Rotate OFF to lock 10” tablet in Landscape
mode for program stability.
Name your memory locations to
easily keep track of your setups.
Enter notes about your setup.
The screen will scroll if you need
more space. Use the keyboard or
microphone for voice input.
Enter notes with voice input.
Tap microphone to record, tap
again to pause. Tap keyboard
(or X in upper right corner) to
close voice input.
Hold down to get options if the
microphone isn’t showing
5

COMPUTERSCALES®XLi
App Versions 1.23 – 1.25
10” tablet with side-by-side note taking feature
ROTATE WHEEL WEIGHTS ON DISPLAY: Tap the
Rotate Wheel Weights button. Weights and car icon
rotate clockwise in 90° increments. This is helpful if you
are standing at the front or the side of the car. The wheel
weights are oriented to where you are standing.
‘SLEEP’ MODE: To conserve battery power the display
goes dark after 30 minutes. To restore push ON once
(don’t hold as when turning tablet on). To manually put
into Sleep Mode (save power) push ON once (don’t hold).
Display goes dark. To restore display push ON again
(don’t hold).
TO SHUT SYSTEM DOWN: (different from ‘Sleep’)
Push & HOLD ON for 3 seconds. Display changes. Tap
‘Power Off’ and then tap ‘OK’. If you don’t do this the
tablet battery may be low the next time.
RECHARGE TABLET: The tablet has a rechargeable
battery that runs for 6-8 hours. Tablet recharger is
included. Battery status is indicted on the app screen.
Connect charger at bottom center of tablet. Tablet
recharge takes 5-6 hours.
6

COMPUTERSCALES®XLi
App Versions 1.23 – 1.25
REPLACE CONTROL BOX BATTERIES: The control
box runs off separate Alkaline batteries. Access is behind
the control box and uses 3 “D” cell batteries. Remove the
4 screws for access. These should last 120+ hours or
roughly 2 years. The LED on the control box changes to
RED when low.
RE-PAIRING: The control box and tablet are connected
wirelessly via Bluetooth®. Occasionally the pairing
between the two will be lost and you will need to re-pair.
This is a very simple process that takes less than a
minute. Refer to page 17 for pairing instructions.
Wheel weights oriented for
standing at the back of the car or
the driver sitting in the car
Wheel weights oriented for
standing to the left of the car.
Wheel weights oriented
for standing to the right of
the car.
Wheel weights oriented for standing
at the front of the car.
Tap the “Rotate Wheel Weights”
button and the weights will rotate
with the car so you can always orient
them to where you are standing.
7

COMPUTERSCALES®XLi
App Versions 1.23 – 1.25
Application Features
High contrast white
display for bright
conditions.
Push ON for
sleep mode to
save battery.
Industrial
Black Skin.
Standard Red
Skin.
NOTE: Feature differences between DX3 (10”) and DX2 (7”) noted where applicable.
Different Displays: Accessed by swiping your fingertip
across the display, side to side.
Bright Sunlight Mode: (DX3 only) Swipe your finger left-
to-right. This is B&W maximum contrast to allow easier
reading in very bright conditions. Swipe back right- to-left
to get back to the main screen.
Control Box battery indication: The LED on the control
box. It is also shown on the tablet display just under the
car icon . When the batteries get low it will change to
red. The control box runs off separate Alkaline batteries.
Access is behind the control box and uses 3 “D” cell
batteries. Remove the 4 screws for access. These should
last 120+ hours or roughly 2 years. Note: If there is
no ‘Low Battery’ indication on the control box or tablet
screen changing the batteries is not necessary and will
not change or improve performance.
8

COMPUTERSCALES®XLi
App Versions 1.23 – 1.25
TABLET BATTERY INDICATION: is on the display just
under the car icon . You can also go to the
tablet Home Page by tapping at bottom right. Battery
level will be shown at the top right with a percentage.
Put in Sleep Mode when not being used. This conserves
tablet battery life. Tablet can be left on in Sleep Mode
while you are working on the car but should be powered
off at the end of the day.
When you are done be sure to POWER OFF the tablet
(different than Sleep). Push ON and hold 3 seconds.
Message comes up. Tap ‘Power Off’, then tap ‘OK’. This
should be done when you are not going to use the scales
for several hours or longer. If not done the tablet battery
may be low or dead the next time you want to use the
system.
Save your Memory and Notes or Current
Weights to file for email or download.
Scale System Secret Code DO NOT alter
this setting unless you are required
to re-enter your System ID or scales will
not function.
Customize the display to
suit your preferences.
Choose your car icon.
Set your resolution and units
of weight (METRIC option).
Used for DEMO mode.
Change between Red and Industrial Black
main backgrounds (must restart app).
9

COMPUTERSCALES®XLi
App Versions 1.23 – 1.25
SETUP SCREEN:
Swipe your finger right-to-left to enter Setup Mode
DO NOT alter Scale System Secret Code on the setup
screen. This involves the System ID security code. If this
is altered the scales will not function without re-entering
the SysID. See instructions enclosed.
Setup Mode: Here you can make changes to suit
your preferences. To change the Partial Percentages
displayed first tap Start Over at the top of the list. (For
changes on small buttons consider using the stylus if you
have difficulty.) Tap your preferences in the order you
want them displayed. The order will be shown at the right.
You can even add a blank line to separate groups. Select
as many or as few as you want. Up to five will be shown
all the time on the main screen but you can easily access
any others selected by scrolling the list up or down.
While in the Setup Mode you can also change other
settings – for example partial percentages – .1% or .01%,
the car icon, weight units, etc. Here is where you can
convert to METRIC. Select your preferences. These
will stay until you change them again. When done, swipe
back to the main screen. This automatically ‘saves’ your
selections.
‘Car’ icon on screen: There are 4 standard choices:
Stock Car, Indy/F1, Modified and Kart. You can also
personalize your tablet and have a picture of your car as
the icon. Details are included in this manual for a Custom
Car Icon or call the factory.
Optional Backgrounds (skins): Choose between the
Standard Red or Industrial Black backgrounds for the
main application screen. The app will close automatically
when changing skins. Just re-launch the app and the new
skin will be displayed and will stay until you choose to
change it again.
Save to File / Save Current: Tap Save to File to copy
all your wheel weights, partial percentages and any notes
you have entered for all 50 memory locations (plus your
live data) to file. Tap Save Current to copy your current
live data or Memory location only to file. Files have been
saved when you hear the sound of tapping the buttons.
The application will create (or overwrite) the comma
delimited (.csv) file LongacreWeightDump.csv in the
Longacre folder on the tablet when you tap Save to File.
It will create a file using the Memory location number and
name in the Longacre folder when you tap Save Current.
If the same file name already exists it will overwrite it.
Tap the Longacre folder icon on the Home screen of the
tablet (or browse to the Longacre folder using the My
Files or other file management app) to locate the saved
files. If you have WiFi access you can easily email the
files. Tap and HOLD the file you want to select until a
box with a check mark appears. You can then select
additional files if desired. Tap the Share icon at the top to
open the Share Via options.
Tap the Share icon
to open the Share
via options.
Tap and HOLD the
file you want to
share until the selection
box appears.
To download the files to a PC connect the tablet to your PC with
a USB connector (at the bottom of the tablet where the charger
connects). Tablet must be powered on.
On the PC, browse to your ‘Computer’ or ‘My Computer’ folder.
You will see ‘SM T230NU’ or similar designation for the tablet.
Double click on this to open and then double click on Tablet.
Look for a folder named ‘Longacre’ and open it. Drag any of
the .csv files that you want to save to your PC Desktop or other
folder.
10

COMPUTERSCALES®XLi
App Versions 1.23 – 1.25
Here are some messages that may come up from time to time:
Misc. Notes
The app wants to
turn Bluetooth®on
YES NO
The app wants to pair
the device
YES NO
Tablet battery is
low – continue?
YES NO
The wording may vary slightly. Always answer YES. The wrong choice will affect your system’s operation. This is part of
the Android® OS Security System. They should not come up often. If the tablet battery is low connect the charger.
GENERAL PRECAUTIONS:
• Do not drop the tablet or pads (they have electronics).
• Keep the entire system clean and dry.
• Do not expose to excess heat or cold: 32°F (0°C) to 120°F (38° C).
• Keep the tablet away from strong magnetic fields (caster camber gauge?).
• Do not overload the pads (confirm capacity).
• Clean the tablet and modules as needed with a soft cloth only. Use no cleaners or chemicals.
• Be cautious if you are doing anything in the Settings section of the tablet OS (not part of the app). If you turn Bluetooth®
function off or un-pair the pads the scales will not operate. Restoration is easy.
• A screen protector has been pre-installed on the tablet display. This helps protect it from scratches. Replace when
needed. (When you first turn on the tablet the model number will show so you can get the correct replacement.) Using the
included stylus helps this also.
WIRELESS RANGE: This system uses the Bluetooth® wireless protocol. It operates at a power level that does not require
an FCC license. The practical operating range is from 30’ to as much as 200’, depending on conditions. The best range is
indoors as the signals bounce off walls. The shortest range is out in the open with nothing else around. Other cars around,
machinery, shelving, etc. can affect range also but it should never be less than about 30’.
11

COMPUTERSCALES®XLi
App Versions 1.23 – 1.25
TO SHUT SYSTEM DOWN:
Tablet – Push & HOLD ON for 3 seconds. Display
changes. Tap ‘Power Off’ and then tap ‘OK’. If you don’t
do this the tablet battery may be low the next time.
Leave WiFi off unless you specifically need it: This
choice is accessed in the Settings section of the tablet
OS (not the app). If WiFi is left on the tablet battery life
will be less before needing to be charged. Also if you are
in a WiFi hotspot and turn the tablet on it may attempt
to upgrade the Android® operating system to the latest
version. This is an Android® function.
You can allow the tablet to upgrade the operating system
if you wish. In the Settings section turn WiFi on. NOTE:
When you update the OS you may need to re-enter your
SysID security number and/or re-pair the control box to the
tablet. If your system does not function after the update
(NO DATA) see the enclosed instructions for re-entering
the SysID. This is simple and takes less than 1 minute.
When the OS update is done we recommend that you
turn WiFi off. This system operates on Bluetooth® and
does not need WiFi in regular use.
Install Custom Car Display Icon
You can have a picture of YOUR car as the display
icon: First send us a high quality, high resolution picture
of your car in a .jpg or other image format. An overhead
shot is needed from straight above the car. This will
require shooting from a second story (or even a tree).
Shots taken from a ladder may not look as expected.
Email us the picture to contactus@longacreracing.com
with your contact info. We will drop out the background,
size the image to fit the screen and email it back to
you. The image will be named customcar.png. Do NOT
re-name this as the tablet looks for this name when
selecting the custom car option.
Note: If the resolution of the picture is not high enough we
may not be able to create this custom icon. Take a picture
at the largest size and highest resolution. The cost for this
service is $79.00 but may be waived.
Connect the tablet to your PC with a USB connector (at
the bottom of the tablet where the charger connects).
Tablet must be powered on. Don’t open the app at this
time.
On the PC, browse to your ‘Computer’ or ‘My Computer’
folder. You will see ‘SM T210’ or similar designation for
the tablet. Double click on this to open and then double
click on Tablet.
Look for a folder named ‘Longacre’. If there is not one,
right click to create one and name it Longacre.
On your PC save the customcar.png icon file we email to
you to your Desktop or Documents folder and then drag
and drop it into the Longacre folder on the tablet.
Disconnect the USB cable and launch your
COMPUTERSCALES XLi app.
Swipe to the setup page, scroll down to Car On Display
and select Custom. Swipe back to the main screen and
your custom car icon will appear and function just like the
others. It will stay until you change it.
12

COMPUTERSCALES®XLi
App Versions 1.23 – 1.25
Be sure the Bluetooth® icon shows before launching
the app.
If you launch the app COMPUTERSCALES XLI™ before
Bluetooth® is running (shown by icon at top of device
screen) Android® will ask you, “Do you want to connect
to this device?” Even if you answer “Yes” it may not
connect, in which case you may need to re-boot the app
and/or the control box.
Bluetooth® icon
Must be on before launching app. This takes about 4
seconds after the Home page appears when powering
up the tablet.
When you first turn on your system and launch the
app if you have any connection problems (NO DATA
on display and the control box LED is not flashing) first
reboot the control box. If this does not correct the issue
reboot the app (off, then back on). Close the app with the
button and restart (no need to shut down the tablet
completely – just the app). This is rare.
In operation if you lose the connection (NO DATA on
display) reboot the control box. This can happen if you
get out of range with the tablet, then come back in range.
On rare occasions the wireless link will not immediately
re- establish and rebooting the control box resets the
connection. This only takes a few seconds. See main
instructions for battery or power issues.
Troubleshooting Connection: ‘NO DATA’ indicates the
tablet is not receiving weights from the pads. First be sure
the control box is on, indicated by a green LED). If green
LED is steady – not flashing – there is no communication.
Possible solutions:
• First reboot the control box (turn off and back on).
•If it doesn’t start working in 5-10 seconds try rebooting
the app. Do this by tapping at the bottom right of the
display. The Home Page comes up. Tap the app icon to
re-launch the app.
•If this doesn’t work (very rare) power down the tablet
completely, shut off the control box and start over. Even
this takes less than 30 seconds.
COMING OUT OF ‘SLEEP’ MODE: If your tablet has
been in ‘Sleep’ mode for more than an hour if may be
necessary to reboot the control box to reconnect. This
is an Android® security function. If you get ‘NO DATA’
when you take the tablet out of sleep simply turn off the
control box, then right back on. This will reset the wireless
connection and restart communication. This only takes a
few seconds.
SHOWS ‘NO DATA’ AND CONTROL BOX LED IS
FLASHING
If you have updated your Android® OS and now the
system doesn’t work re-enter the SysID on the setup
page. See instructions on page 14. Updating the OS
can sometimes delete the SysID. The control box is
communicating with the tablet but not the app.
Simple Troubleshooting
13

COMPUTERSCALES®XLi
App Versions 1.23 – 1.25
‘PAIRING’ THE CONTROL BOX WITH THE TABLET
On rare occurrences the connection between the control
box and the tablet – ‘Pairing’ – will get broken. See
instructions on page 17 for re-pairing. This is simple and
takes less than 2 minutes. This will be necessary if you
change devices – from the tablet to your Smartphone, for
example.
TABLET BATTERY
If your tablet will not turn on and you have had the charger
connected, try another charger and/or USB cable. Most
chargers with USB connections put out the same voltage
and can be interchanged. If the charger is functioning you
can tap the ON button and a battery image will appear
and show the charge state. If it does not, the charger is
probably not functioning and the tablet will not operate.
10” TABLET APP STABILITY IN PORTRAIT MODE
The 10” tablet app is designed to work in Landscape mode
with the main app screen and note taking screen shown
side-by-side. If your 10” tablet app crashes when you turn
your tablet to Portrait mode you should lock your screen
rotation in Landscape mode. Swipe down from the top of
the screen and tap the Screen Rotation icon or go into
your Android® Settings screen and under Accessibility
settings turn Auto rotate screen OFF (unchecked).
ANY OTHER ISSUES
If you are unable to get your system functioning please
contact the factory at 360-453-2030 M-F 8:00am to
5:00pm Central time. VERY IMPORTANT: Please have a
list of ALL symptoms available.
SERVICE
If service is needed, please call or email first for an RMA
#. Be sure to send the control box and the tablet. Don’t
send the pads unless requested.
Install SysID
Also used in re-installing.
System ID - Secret Code.
Your SysID Your Serial Number
From the main
display swipe right to
left to the
Setup Screen – Right.
Tap on CHANGE
1.
14

COMPUTERSCALES®XLi
App Versions 1.23 – 1.25
2.
3.
Warning message comes up.
Tap Change Code.
Display changes and keyboard
appears at the bottom.
Tap on white area of box
to right of ****.
(Current SysID – hidden).
Blue arrow appears below
cursor and ****.
15

COMPUTERSCALES®XLi
App Versions 1.23 – 1.25
4.
Tap Backup key to erase
current SysID.
Blue arrow shows where the
cursor is. All **** must be gone.
5.
Enter new SysID on keyboard.
4 characters.
(May be all numbers or letters,
not case sensitive).
After you enter the last number
or character you are done.
Swipe back to the main screen.
In the unlikely event that your system still does not function please check to see if Bluetooth® is still
paired. If it is you may have a hardware problem. Please note if the control box LED is flashing or steady
and contact the factory.
16

COMPUTERSCALES®XLi
App Versions 1.23 – 1.25
The control box and tablet are connected wirelessly via
Bluetooth®. Occasionally the pairing between the two
could be lost and you will need to repair them. This is a
very simple process that takes less than a minute.
PREPARE: Close the COMPUTERSCALES XLI app (if
open) and turn the control box off (if on).
START: Tap the Settings icon to get to the settings
page, tap Connections at the very top left, then tap the
Bluetooth® icon (be sure Bluetooth® is on –slide green
bar to the right ).
At the upper right in MY DEVICE tap the empty box on
the right. This temporarily allows connection to unpaired
devices – your control box. You have 2 minutes to
complete the pairing process (plenty of time). See the
countdown timer. If you do not get the control box paired
in this time you will need to start over.
Once you tap this box and the timer has started, press
and HOLD the control box ON button. The LED will turn
red. At this point release the ON button and momentarily
push it again. The LED will go out, and then come back
on steady green. In a few seconds the tablet will ‘whistle’
and a message will come up
“DO YOU WANT TO PAIR WITH THIS DEVICE?”
Tap OK. Now open the app.
Within 5-10 seconds the connection will be made, and the
tablet will display weights.
If it still does not function – display weights – your security
system ID (SysID) may have been corrupted.
See Enter SysID section and re-enter it. This is very quick
and simple.
Pair the Control Box with the
Tablet
17

COMPUTERSCALES®XLi
App Versions 1.23 – 1.25
WARRANTY POLICY
on Hybrid Scale Systems
Tablets are warrantied for a period of 1 year and the control box and pads for 2 years from the date of retail/consumer
sale (not from the date of manufacturer’s sale to the dealer as other scale manufacturers do). We will handle any tablet
manufacturer’s warranty for you since the repaired or replaced tablet needs to be configured and linked to the pad modules
(remember – the tablet is part of an interconnected system).
For warranty or non-warranty work please return the tablet and control box. Please do not send partial systems as we will
not be able to complete the service properly. It is not necessary to send the pad(s). This helps keep shipping costs down.
All our load cells are matched. There are rare exceptions to this. If you suspect that the actual load cell is causing problems
please contact the factory service department for instructions on how to check and confirm this.
Please pack everything very carefully so they are not damaged in transit, especially the tablet display. It is best to leave it
in the protective case. We cannot warranty a tablet and/or module(s) that have been damaged in transit.
To return a system for service please contact the factory for an RMA tracking number. This helps us get your service
done as quickly and efficiently as possible. PLEASE DO NOT SEND SYSTEMS BACK WITHOUT THIS RMA NUMBER.
It should be clearly marked on the outside of the box and include a quick note inside with your name, phone number, and
the RMA number again.
If you choose to send the entire system with pads, there will be an additional charge plus additional return freight. If you
send the tablet and modules only for warranty service and need them returned faster than ground service we ask that you
pay only the difference in freight cost.
IMPORTANT NOTE: The tablets included are fully functional tablets using the Android®OS. They will support many other
apps besides the one we supply. However there is always a potential for conflict between apps over which we have no
control.
We will warranty and support both hardware and software (our app) on these systems ONLY if no other app or apps have
been installed.
If you have trouble after installing another app we urge you to delete that new app first to see if an app conflict is the
problem. We cannot warranty that this system will function properly with any other apps.
The tablet included is sold and will be supported to run our COMPUTERSCALES XLi™ app and any other apps that we
supply. We cannot offer general tablet tech support not related to our app(s).
We have installed the tablet manufacturer’s use and service guide as a PDF. This is a very complete operations reference
and should answer any general tablet questions.
18

COMPUTERSCALES®XLi
App Versions 1.23 – 1.25
Pad Capacity by Part Number
Excess weight can damage load cells.
CONTACT US
Business Hours
Monday - Friday
8 a.m. - 5 p.m. CST
Phone
800.423.3110
360.453.2030
Service Department
800.423.3110
Fax Number
360.453.2031
Address
977 Hyrock Blvd.
Boonville, IN 47601
Service Department Address
977 Hyrock Blvd.
Boonville, IN 47601
CHECK OUT OUR NEW TECH VIDEOS ONLINE!
www.LongacreRacing.com/videos
™
52-72613, 52-72617 1500 lb per pad
52-72653 1800 lb per pad
19

Longacre®Racing Products has been the racing market’s
leading manufacturer of gauges, scales, specialty tools, and
chassis setup equipment since its inception in 1978. The
Longacre®brand of Computerscales®can be seen throughout
all levels of racing. Find us online at LongacreRacing.com.
VISIT LONGACRE ®ONLINE.
For the latest news from Longacre®on new product
development, tech tips, race results, how-to videos,
product videos, and industry news, nd us online at
Facebook.com/LongacreRacing.
FOLLOW US ON FACEBOOK.
WWW.LONGACRERACING.COM
977 Hyrock Blvd., Boonville IN 47601
Ph: 800-423-3110 Fax: 360-453-2031
This manual suits for next models
2
Table of contents
Other Longacre Scale manuals