
10
Your pump is warranted to be free from defects in
material and workmanship for two (2) YEARS from date
of purchase.
Failure to provide correct installation, operation, or care
for the product, in accordance with instructions, will void
the warranty.
Product liability, except where mandated by law, is
limited to repair or replacement, at the manufacturer’s
discretion. No specific claim of merchantability shall be
assumed or implied beyond what is printed on the
manufacturer’s printed literature. No liability shall exist
from circumstances arising from the inability to use the
product, or its inappropriateness for any specific
purpose. It is the user’s responsibility to determine the
suitability of the product for any particular use.
Pump Rotor / Stator / Impeller of PS150 Motor / Pump
are considered to be normally wearing parts, and are
not covered under warranty. Warranty does not cover
damage due to sand or abrasive silt in the water,
mishandling or other abusive conditions, lightning or
other acts of nature.
Warranty of pump controllers does not cover damage
due to: mishandling or abuse; failure to protect from
weather exposure; failure to protect from overheating
due to sun exposure; failure to seal out insects,
spiders or rodents; lightning, flood or other acts of
nature.
In all cases, it shall be the responsibility of the cus-
tomer to insure a safe installation in compliance with
local, state and national electrical codes.
9 WARRANTY
8 TROUBLESHOOTING
Please read this section before calling for
help.
If you call for help, please refer to the model
and serial numbers.
If The Pump Doesn’t Run
Most problems are caused by wrong connec-
tions (in a new installation) or failed connec-
tions, especially where a wire is not secure
and falls out of a terminal. The System ON
light will indicate that system is switched on
and connected to the controller. It indicates
that VOLTAGE is present but (in a solar-direct
system) there may not be sufficient power to
start the pump. It should attempt to start at
intervals of 120 seconds.
Pump attempts to start every 120 seconds
but doesn’t run
The controller makes a slight noise as it tries
to start the pump. The pump will start to turn
or just vibrate a little.
1. There may be insufficient power reaching
the controller. A solar-direct (non-battery)
system should start if there is enough
sun to cast a slight shadow. A battery
system should start if the supply voltage
is greater than 12V (12V system) or 24V
(24V system).
2. If the pump was recently connected (or
reconnected) to the controller, it may be
running in reverse direction due to wiring
error. See Section 5.6.
3. If the motor shaft only vibrates and will not
turn, it may be getting power on only two
of the three motor wires. This will happen
if there is a broken connection or if you
accidentally exchanged one of the power
wires with the ground wire.
4. The pump or pipe may be packed with
mud, clay, sand or debris.
5. Helical rotor models: The pump may have
run dry. Remove the pump stator (outer
body) from the motor, to reveal the rotor. If
there is some rubber stuck to the rotor,
the pump end must be replaced.
6. Helical rotor models: The check valve on
the pump may be faulty or stuck, allowing
downward leakage when the pump is off.
This can prevent the pump from starting.
PUMPOVERLOAD (PUMPON lightshows
red instead of green) The system has shut
off due to an overload. This can happen if the
motor or pump is blocked or very difficult to
turn and is drawing excessive current (hard
to turn). Overload detection requires at least
250 Watt output of the solar array. This can
be caused by a high concentration of solids
in the pump, high water temperature, exces-
sive pressure due to high lift or a restriction
in the pipe, or a combination of these factors.
The controller will make 3 start attempts
before shutting down the system. The
System ON LED will be OFF and the red
OVERLOAD LED ON. The system will not
reset until the ON / OFF switch is turned OFF
and ON again.