Lowell power UPS9C-1000 Guide

Model No. UPS9C-1000
1U Online UPS
User & Installation Manual
07/06/17

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TABLE of CONTENTS
IMPORTANT SAFETY WARNINGS................................................................. 3
Transportation .............................................................................. 3
Preparation ................................................................................ 3
Installation ................................................................................. 3
Operation.................................................................................. 3
Maintenance, Service & Faults
INSTALLATION & SET UP........................................................................ 5
Rackmount Installation........................................................................ 5
Rear Panel View............................................................................. 5
Set Up the UPS ............................................................................. 5
OPERATIONS ................................................................................. 7
Button Operation ............................................................................ 7
LED Panel ................................................................................. 7
Audible Alarms.............................................................................. 8
TROUBLESHOOTING ........................................................................... 8
STORAGE & MAINTENANCE..................................................................... 9
SPECIFICATIONS ............................................................................. 10
OBTAINING SERVICE .......................................................................... 11
LIMITED WARRANTY .......................................................................... 12

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IMPORTANT SAFETY WARNINGS
Save this manual properly and read carefully the following instructions before installing the unit. Strictly comply with all warnings
and operating instructions in this manual. Do not operate this unit before reading through all safety information and operating
instructions carefully.
Transportation
• Transport the UPS system only in the original package to protect against shock and impact.
Preparation
• Condensation may occur if the UPS system is moved directly from cold to warm environments. The UPS system must be
absolutely dry before being installed. Allow at least two hours for the UPS system to acclimate to the environment.
• Do not install the UPS system near water or in moist environments.
• Do not install the UPS system where it would be exposed to direct sunlight or near a heater.
• Do not block ventilation holes in the UPS housing.
Installation
• Do not connect appliances or devices which would overload the UPS system (e.g. laser printers) to the UPS output receptacles.
• Place cords in such a way that no one can step on or trip over them.
• Do not connect domestic appliances such as hair dryers to UPS output receptacles.
• The UPS can be operated by any individual with no previous experience.
• Connect the UPS system only to a grounded shockproof outlet which must be easily accessible and close to the UPS system.
• When installing the equipment, it should ensure that the sum of the leakage current of the UPS and the connected devices
does not exceed 3.5mA.
Operation
• Do not disconnect the mains power cord on the UPS system or the building wiring outlet (shockproof socket outlet) during
operation since this would cancel the protective earthing of the UPS system and of all connected loads.
• The UPS system features its own internal current source (batteries). The UPS output receptacles or output terminals block
may be electrically live even if the UPS system is not connected to the building wiring outlet.
• Prevent uids or other foreign objects from getting inside the UPS system.
Maintenance, Service, & Faults
• The UPS system operates with hazardous voltages. Repairs may be carried out only by qualied maintenance personnel.
• Caution—Risk of electric shock. Even after the unit is disconnected from the mains (building wiring outlet), components
inside the UPS system are still connected to the battery and electrically live and dangerous.
• Before carrying out any kind of service or maintenance, disconnect the batteries and verify that no current is present and no
hazardous voltage exists in the terminals of high capability capacitor such as BUS-capacitors.
• Only people that are adequately familiar with batteries and with the required precautionary measures may replace batteries
and supervise operations. Unauthorized personnel must be kept well away from the batteries.
• Caution—Risk of electric shock. The battery circuit is not isolated from the input voltage.
• Hazardous voltages may occur between the battery terminals and the ground. Before touching, verify that no voltage is
present!
• Batteries may cause electric shock and have a high short-circuit current. Take the precautionary measures specied below
and any other measures necessary when working with batteries:
a) Remove wristwatches, rings and other metal objects
b) Use only tools with insulated grips and handles.
c) Wear rubber gloves and boots.
d) Do not lay tools or metal parts on top of batteries.
e) Disconnect charging source and load prior to installing or maintaining the battery.

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• When changing batteries, install the same number and same type of batteries.
• Do not attempt to dispose of batteries by burning them. This could cause battery explosion.
• Do not open or destroy batteries. Escaping electrolyte can cause injury to the skin and eyes. It may be toxic.
• Replace the fuse only with the same type and amperage in order to avoid re hazards.
• Do not dismantle the UPS system.
• WARNING: This is a category C2 UPS product. In a residential environment, this product may cause radio interference, in
which case the user may be required to take additional measures (only for 220/230/240VAC system).
Only for 110/120VAC system:
• NOTE: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of
the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment
is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if
not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications.
Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required
to correct the interference at his own expense.
• WARNING: Changes or modications not expressly approved by the party responsible for compliance could void the user’s
authority to operate the equipment.

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INSTALLATION & SET UP
NOTE: Before installation, inspect the unit. Be sure that nothing inside the package is damaged. Keep the original package in
a safe place for future use.
Rackmount Installation (with 4-point rail kit):
Step 1: Mount the 4-point rail kit to the rack. Use the (8) 10-32 screws provided to mount left and right support rails (front
and rear).
Step 2: Attach brackets to the UPS. CAUTION—DO NOT use brackets to lift the UPS; brackets are only to secure it to the
rack.
Step 3: Place UPS on the support rails and secure in place with front screws, allowing the horizontal rails to support the
weight of the UPS.
Rear Panel View
1. AC input
2. Output receptacle: connect to mission-critical loads
3. Programmable outlets: connect to non-critical loads
4. USB serial communication port
5. ROO/RPO function connector
6. SNMP intelligent slot
Set Up the UPS
Step 1: UPS input connection.
Plug the UPS into a two-pole, three-wire, grounded receptacle only. Avoid using extension cords. The power cord is attached
to the UPS. The input plug is NEMA 5-15P.
Step 2: UPS output connection.
There are two kinds of output receptacles: programmable outlets and general outlet. Connect non-critical devices to the
programmable outlets and critical devices to the general outlet. During power failure, you may extend the backup time to critical
devices by setting shorter backup time for non-critical devices.
Step 3: Communication connection.
Commuication ports.
To allow for unattended UPS shutdown/start-up and status monitoring, connect the communication cable, one end to the
USB port and the other to the communication port of your PC. With the monitoring software installed, you can schedule UPS
shutdown/start-up and monitor UPS status through PC.
The UPS is equipped with an intelligent slot, ideal for an SNMP card. When installing with an SNMP card in the UPS, it will
provide advanced communication and monitoring options.

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Step 4: Disable/Enable ROO/RPO function.
• ROO:
Contact open: UPS shuts down.
Contact closed: UPS start-up (UPS is connected to AC power and AC power is available).
Note: The local ON/OFF control by pressing On/Off button overrides the remote-control function.
• RPO:
Contact open: UPS shuts down and Fault LED (3) will be ON.
To return to normal operation, de-activate external remote contact (Fault LED [3] will be OFF) and restart.
Step 5: Turn on/off the UPS.
Press the ON/OFF button on the front panel for two seconds to power on the UPS.
Step 6: Install software.
For optimal computer system protection, install UPS monitoring software to fully congure UPS shutdown. You may insert
provided CD into CD-ROM to install the monitoring software. If not, please follow steps below to download and install monitoring
software from the internet:
1. Go to the website http://www.power-software-download.com
2. Click ViewPower software icon and then choose your required OS to download the software.
3. Follow the on-screen instructions to install the software.
4. When your computer restarts, the monitoring software will appear as an orange plug icon located in the system tray, near
the clock.

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OPERATIONS
Button Operation
LED Indicators
Symptom Function
ON/OFF
•Turn on the UPS: Press and hold button for at least 2 seconds to turn on the UPS.
• Turn off the UPS: Press and hold this button for at least 2 seconds to turn off the UPS. UPS will be
in standby mode when utility power is normal or transfer to bypass mode if bypass mode is enabled via
software.
UPS Status LED Color On / Flashing
Line Mode
LED 1 Green On
LED 4 to LED 7 indicate load level during line mode:
LED 4: > 75% load level
LED 5: 50% ~ 75% load level
LED 6: 25% ~ 50% load level
LED 7: 0% ~ 25% load level
Green On
Battery Mode
LED 2 Yellow Flashing
LED 4 to LED 7 indicate battery capacity during battery mode:
LED 4: battery voltage > 26V
LED 5: battery voltage > 24.5V
LED 6: battery voltage > 23V
LED 7: battery voltage > 21V
Green On
Low battery
LED 7 Green On
LED 3 Red On
Battery replacement LED 3 Red Flashing
Fault LED 3 Red On
On/off status of output recep-
tacles
LED 8: indicating on/off status of general output receptacles (2)
LED 9: indicating on/off status of programmable outlet (3) Green On
LED Indicators On/Off Button

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Symptom Possible Cause Remedy
No indication and alarm even though
the mains is normal.
The AC input power is not connected. Check if input power cord is rmly connected to
the mains.
The AC input is connected to the UPS
output. Plug AC input power cord to AC input correctly.
The mains is normal but red LED is
ashing. The alarm is sounding every
second.
The internal battery connection is wrong. Re-connect battery wires with correct polarity.
The alarm is sounding twice every
second and red LED is ashing.
UPS is overloaded Remove excess loads from UPS output.
After repetitive overloads, the UPS is locked
in the Bypass mode. Connected devices are
fed directly by the mains.
Remove excess loads from UPS output rst.
Then, shut down the UPS and restart it.
The mains is normal. But the unit is on
battery mode.
Battery is not fully charged. Charge battery at least 5 hours. If battery is still
in low battery level, contact local dealer.
Battery defect. Replace the battery with the same type of
battery.
Red LED is on and alarm is sounding
continuously. UPS fault. Contact local dealer directly.
TROUBLESHOOTING
If the UPS system does not operate correctly, use the table below to troubleshoot the problem.
Audible Alarms
Description Buzzer Status
Battery Mode Sounding every 4 seconds
Low Battery Sounding every second
Overload Sounding twice every second
Fault Continuously sounding
Bypass Mode Sounding every 10 seconds

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STORAGE & MAINTENANCE
The UPS system contains no user-serviceable parts. If the battery service life (3-5 years at 77˚F [25˚C] ambient temperature) has
been exceeded, the batteries must be replaced. In this case, contact your dealer.
Storage
Before storing, charge the UPS 5 hours. Store the UPS covered and upright in a cool, dry location. During storage, recharge
the battery in accordance with the following table:
Storage Temperature Recharge Frequency Charging Duration
–13˚ to 122˚F (–25˚ to 50˚C) Every 3 months 1–2 hours
122˚ to 131˚F (50˚ to 55˚C) Every 2 months 1–2 hours
Be sure to deliver the spent battery to a recycling facility.

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SPECIFICATIONS
MODEL NO. UPS9C-1000
CAPACITY Power rating 1000VA (800W)
INPUT Voltage/frequency 50–150VAC / 50/60Hz auto sensing
OUTPUT Voltage 120VAC
Waveform Pure sine wave, < 2% at full load
Frequency 50/60Hz ± 0.5Hz
Efciency Up to 98% ECO mode, 90% online mode
Overload capacity ≤ 130% for 2 min; ≤ 200% for 10 sec; >200% for 1 sec
BATTERY Battery type Sealed, maintenance-free lead acid
Battery quantity & size (4) 6V 290W
Typical recharge < 6 hours to 90%
PHYSICAL Dimensions (W x D x H) 17.2 x 18.8 x 1.7 in
Weight 28 lbs
Line cord 5 ft, 5–15P
Receptacles (3) NEMA 5-15R
ENVIRONMENT Operating temperature 32–104°F (0–40°C)
Altitude 11,500 ft above sea level
APPROVALS UL, cUL, RoHS
WARRANTY 3 years electronics, 3 years battery warranty (USA and Canada)
COMMUNICATIONS INTERFACE USB, intelligent slot for optional SNMP card
INCLUDED IN BOX Software CD, 4-point rail kit, brackets
User manual available online at www.LowellMfg.com

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OBTAINING SERVICE
If the UPS requires service:
1. Use the TROUBLESHOOTING section in this manual to eliminate obvious causes.
2. Verify there are no circuit breakers tripped.
3. Call your dealer for assistance. If you cannot reach the dealer or if they cannot resolve the problem, call Lowell
Manufacturing Company at [phone]. Technical support inquiries can also be made by email to sales@lowellmfg.
com. Please have the following information available BEFORE calling:
• Your name and address.
• The serial number of the unit.
• Where and when the unit was purchased.
• All of the model information about your UPS.
• Any information on the failure, including LEDs that may or may not be illuminated.
• A description of the protected equipment, including model numbers if possible.
• A representative will ask you for the above information and, if possible, help solve the problem over the phone.
In the event that the unit requires factory service, the representative will issue you a Return Material Authorization
number (RMA).
If you are returning the UPS for service, please follow these procedures:
1. Pack the UPS in its original packaging. If the original packaging is no longer available, ask the Lowell representative
about obtaining a replacement set of packaging material. It is important to pack the UPS properly in order to avoid
damage in transit. Never use Styrofoam beads for a packing material.
2. Include a letter with your name, address, daytime phone number, RMA number, a copy of your original sales receipt,
and a brief description of the problem.
3. Mark the RMA number on the outside of all packages. Lowell Manufacturing cannot accept any package without the
RMA number marked on the outside of the boxes.
4. Return the UPS by insured, prepaid carrier to the address provided by the Lowell representative.
5. Refer to the Warranty statements in this manual for additional details on what is covered.

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LIMITED WARRANTY
Lowell Manufacturing Company warrants Lowell UPS equipment, when properly applied and operated within specied
conditions, against faulty materials or workmanship for a period of three years for Model UPS9C-1000 from the date
of purchase. Lowell Manufacturing Company warrants internal batteries for a period of three years from the date of
purchase. For equipment sites within the United States and Canada, this warranty covers repair or replacement, at the sole
discretion of Lowell Manufacturing Company. The customer is responsible for the costs of shipping the defective product to
Lowell Manufacturing Company. Lowell Manufacturing Company will pay for ground shipment of the repaired or replacement
product. This warranty applies only to the original purchaser.
If equipment provided by Lowell Manufacturing Company is found to be Dead-on-Arrival (DOA), Lowell Manufacturing
Company will be responsible for the costs of shipping product to and returning equipment from the customer in a timely
manner as agreed to with the customer, once the customer has requested and received a Return Material Authorization
(RMA) number. DOA equipment is dened as equipment that does not properly function according to user documentation
when initially received and connected in conjunction with proper procedures as shown in the user documentation or via
support provided by Lowell Manufacturing Company personnel or authorized agents.
This warranty shall be void if (a) the equipment is repaired or modied by anyone other than Lowell Manufacturing Company
or a Lowell Manufacturing Company approved third party; (b) the equipment is damaged by the customer, is improperly used
or stored, is subjected to an adverse operating environment, or is operated outside the limits of its electrical specications; or
(c) the equipment has been used or stored in a manner contrary to the equipment’s operating manual, intended use or other
written instructions. Any technical advice furnished by Lowell Manufacturing Company or a Lowell Manufacturing Company
authorized representative before or after delivery with regard to the use or application of Lowell Manufacturing Company
equipment is furnished on the basis that it represents Lowell Manufacturing Company’s best judgment under the situation and
circumstances, but it is used at the recipient’s sole risk.
EXCEPT AS STATED ABOVE, Lowell Manufacturing Company DISCLAIMS ALL WARRANTIES, EXPRESSED OR IMPLIED,
INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
EXCEPT AS STATED ABOVE, IN NO EVENT WILL Lowell Manufacturing Company BE LIABLE FOR DIRECT, INDIRECT,
SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE OF Lowell Manufacturing Company
UPS8 Series EQUIPMENT, including but not limited to, any costs, lost prots or revenue, loss of equipment, loss of use
of equipment, loss of software, loss of data, cost of substitutes, or claims by third parties. Purchaser’s sole and exclusive
remedy for breach of any warranty, expressed or implied, concerning Lowell Manufacturing Company equipment, and the only
obligation of Lowell Manufacturing Company under this warranty, shall be the repair or replacement of defective equipment,
components, or parts; or, at Lowell Manufacturing Company’s sole discretion, refund of the purchase price or substitution of
an equivalent replacement product.