LRS Table Tracker User manual

Installation, Warranty and Service Information
Long Range Systems, Inc.
4550 Excel Parkway, Suite 200
Addison, TX 75001
800.437.499 •www.pager.net
Table Tracker
IMPLEMENTATION GUIDE

Table Tracker Implementation Guide
Congratulations! You’ve just ad t e new Table Tracker system by LRS installed in your restaurant. But, now
w at? How do you use t e system? W at do you need to know? W at does your staff need to know? W at
do your customers need to know? Well, good news, t is implementation guide will answer t ese questions
and more.
Installation
Installers ave setup your system and it’s ready to use. T ere’s not ing additional t at you need to install.
(Do t ey need to setup benc mark times or is t at already done?) Let’s go over a basic “How it works” so
you’ll understand t e system before we get into furt er details.
How it works:
1. W en a guest places an order, t ey receive a Table Tracker
2. T e guest determines w ere t ey will sit and places t e Table Tracker on t eir Table
3. T e Table Tracker reads t e table number and transmits it back to t e display located in t e expedite area
4. W en t e order is ready, t e food runner or expediter will reference t e display to determine w ic table
to deliver t e food
5. T e food runner delivers t e food and collects t e Table Tracker
6. T e food runner places t e Table tracker on t e clearing unit w ic removes t e order from t e display
We’ve broken down the guide into three sections
1. Order Counter
2. Expedite Area
3. Reporting
I. Order Counter
Located at t e Order Counter/cas register are t e Table Trackers w ic are stacked on t e c arger. T ese sit
next to a separate “Starter Unit”.
1. A customer places an order
2. T e cas ier enters t e order in your point of sale (POS) system. Eac Table Tracker as a unique number
on it’s label. T is number becomes t e order number and is entered into t e POS system as suc .
3. W en t e transaction is complete (and not before), t e cas ier touc es t e Table Tracker to t e Green
Starter Unit (t e table tracker will vibrate to indicate t at it’s been read) and ands t e Tracker to t e
customer wit t e receipt.
Note: In order to receive t e most accurate order delivery times in your reports, t e Table Tracker s ouldn’t
be touc ed to t e Starter Unit until t e transaction is complete.
4. T e cas ier s ould inform t e customer to place t e Tracker on t eir table.
5. Repeat t ese steps for eac order
Long Range Systems 1 Table Tracker User Manual

Long Range Systems 2 Table Tracker User Manual
II. Ex edite Area
In t e order expedite area you’ll ave an touc screen order display t at s ows all active orders you’ll
also ave a laminated table layout. Food runners will reference t e t e table layout and s ould commit it to
memory. T ey will be able to deliver orders muc quicker w en t ey’ve memorized t e layout.
1. W en a Table Tracker is placed on t e starter unit, it appears on t e display and a timer is begun.
T e table number will not appear until t e customer as placed t e Tracker on t eir table.
2. As orders are ready for delivery, food runners must reference t e display screen and t e laminated table
layout to determine w ere to deliver t e order
3. Food runner delivers order to t e appropriate table and collects t e table tracker
4. Food runner t en returns t e Tracker to t e Clearing Unit located at t e expedite area (t e optional portable
clearing unit w ic is carried in t eir pocket may also be used)
5. Once t e Tracker as been cleared, stack t e units near t e expedite area. However, take care to make sure
t e stack is a minimum of 6” from t e clearing unit. Failure to do so will create interference wit t e system
t at may cause subpar performance
6. As t e stack of cleared Table Trackers grows, return t em periodically to t e c arger near t e cas register
for re-use.
Order colors and what they mean:
W en a Table Tracker is touc ed to t e starter unit, a timer is started for t at order and it will appear on t e
order display located in t e expedite area. T ere are t ree colors t at elp you keep track of orders and
w ere t eir times are in reference to your benc mark times. T e benc mark times may be adjusted to your
operation. See t e user manual for assistance.
W en an order is touc ed to t e starter unit, it will appear in green until t e first benc mark is reac ed.
Green: order time as begun and is wit in t e benc mark time
Yellow: order as reac ed t e intermediate benc mark and is approac ing t e final benc mark time, you
s ould take notice and necessary actions to complete t e order.
Red: order as exceeded t e final benc mark time, action s ould be taken to get t e order to t e guest ASAP
III. Re orting
Reporting gives you valuable insig t into t e istorical performance of your staff by giving you a variety of
reports t at can be configured to specific date ranges.
Need a list of reports wit descriptions and uses:
Summary?
Detailed summary?

FEDERAL COMMUNICATIONS COMMISSION INTERFERENCE STATEMENT
T is equipment as been tested and found to comply wit t e limits for a Class B digital device, pursuant to
part 15 of t e FCC Rules. T ese limits are designed to provide reasonable protection against armful inter-
ference in a residential installation. T is equipment generates, uses and can radiate radio frequency energy
and, if not installed and used in accordance wit t e instructions, may cause armful interference to radio
communications. However, t ere is no guarantee t at interference will not occur in a particular installation.
If t is equipment does cause armful interference to radio or television reception, w ic can be determined
by turning t e equipment off and on, t e user is encouraged to try to correct t e interference by one or more
of t e following measures:
-Reorient or relocate t e receiving antenna.
-Increase t e separation between t e equipment and receiver.
-Connect t e equipment into an outlet on a circuit different from t at to w ic t e receiver is connected.
-Consult t e dealer or an experienced radio/ TV tec nician for elp.
CAUTION:
Any c anges or modifications not expressly approved by t e grantee of t is device could void t e user's au-
t ority to operate t e equipment.
T is Class B digital apparatus complies wit Canadian ICES-003 and RSS-210.
Operation is subject to t e following two conditions: (1) t is device may not cause interference, and (2) t is
device must accept any interference, including interference t at may cause undesired operation of t e de-
vice.
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