Lucent Technologies Integrated Solution II User guide

Lucent Technologies
Bell Labs Innovations
Integrated Solution II
for MERLIN LEGEND™ Communications System
System Manager’s Guide
555-600-726
Issue 1

© 1991 AT&T
All Rights Reserved
Printed in U.S.A.
While reasonable effort was made to ensure that the information in this document was
complete and accurate at the time of printing, Lucent Technologies cannot assume
responsibility for any errors. Changes and/or corrections to the information contained in this
document may be incorporated into future issues.
Federal Communications Commission (FCC) Statement
NOTE:
This equipment has been tested and found to comply with the limits for a Class A
digital device, pursuant to Part 15 of the FCC rules, These limits are designed to provide
reasonable protection against such interference when operated in a commercial environ-
ment. Operation of this equipment in a residential area is likely to cause interference
in which case the user at his own expense will be required to take whatever measures
may be required to correct the interference.
TRADEMARK NOTICE
UNIX is a registered trademark of Novell Corporation.
AUDIX is a trademark of Lucent Technologies.
ORDERING INFORMATION
To order copies of this manual:
Contact: Your Lucent Technologies Account Team or your Lucent Technologies Authorized Dealer.
or
Call:
Lucent Technologies at 1-800-432-6600
or
Write:
Lucent Technologies Customer Information Center
2855 North Franklin Road
P.O. Box 19901
Indianapolis, IN 46219-1385
Order:
Document No. 555-600-726
Intellectual property related to this product and registered to AT&T Corporation has been
transferred to Lucent Technologies Incorporated.
Any references within this text to American Telephone and Telegraph Corporation or AT&T
should be interpreted as references to Lucent Technologies Incorporated. The exception is
cross references to books published prior to December 31, 1996, which retain their original
AT&T titles.
Lucent Technologies - formed as a result of AT&T’s planned restructuring – designs,
builds, and delivers a wide range of public and private networks, communication systems
and software, consumer and business telephone systems, and microelectronic components.
The world-renowned Bell Laboratories is the research and development arm for the
company.

Contents
1 Introduction
1-1
Using this Guide
1-1
Conventions Used in this Guide
1-2
Applications Supported by IS-II
1-2
Overview of Integrated Solution II (IS-II)
1-3
Chapters in this Guide
1-4
2 Master Controller II Features
■ Introduction
■ Master Controller II Processor
Reset Button
Power Button
Drive Indicators
Disk Drives
Diskettes
Tape Drive
Tape Cartridge
Video Monitor
Keyboard
Escape Key
Alphanumeric Key Group
Shift Key
Caps Lock Key
Enter Key
Tab Key
Backspace Key
Ctrl Key
Alt Key
Function Key Group
2-1
2-1
2-2
2-3
2-3
2-3
2-3
2-4
2-4
2-4
2-5
2-5
2-5
2-6
2-6
2-6
2-6
2-6
2-6
2-7
2-7
2-7
i

Contents
Edit Key Group
Cursor Control Key Group (Anew Keys)
Numeric Keypad
Indicator Lights
Keyboard Operating Procedures
Executing System Reset from the Keyboard
Function Keys
Screen Navigation
2-7
2-7
2-8
2-8
2-8
2-8
2-9
2-10
3
Getting Started
3-1
■ Logging In
3-1
■ Main Menu 3-3
■ Setting Time and Date 3-4
4
Administering IS-II Applications
Administration Procedure
System Programming and Maintenance Utility (SPM)
Synchronizing Time and Date
Programming MERLIN LEGEND Communications System
with SPM
Exiting SPM
Related Documentation
■ Automated Attendant (AA)
Accessing AA
Administering AA
Adding or Removing Names or Extensions
Changing Subscriber Data
Moving a Subscriber
Updating the Database
Updating Forms
Printing or Displaying the Subscriber List
ii
4-1
4-1
4-2
4-2
4-8
4-8
4-9
4-9
4-10
4-11
4-12
4-13
4-14
4-15
4-15
4-15

Contents
Exiting Automated Attendant
Related Documentation
■ AUDIX Voice Power (AVP)
Accessing AUDIX Voice Power
Administering AVP
Adding or Removing Names or Extensions
Changing Subscriber Data
Moving a Subscriber
Updating the Database
Updating Forms
Printing or Displaying the Subscriber List
Exiting AUDIX Voice Power
Related Documentation
■ Call Accounting System (CAS)
Administering CAS
Adding or Removing Trunks
Adding or Removing Employees from a Cost Center
Updating Forms
Generating Reports
Selecting a Standard Report
Generating Selection Reports
Scheduling Reports
Detail and Master Commands
Backing Up the Database
Restoring the Database
Exiting CAS
Related Documentation
4-16
4-16
4-17
4-18
4-19
4-19
4-22
4-22
4-23
4-23
4-23
4-25
4-25
4-25
4-26
4-26
4-32
4-36
4-37
4-39
4-43
4-45
4-48
4-50
4-51
4-53
4-53
iii

Contents
5
User Maintenance
■ Backing Up Files
Administrate Files Backup to Diskette
Complete System Backup to Tape
Displaying the Disk Usage Report
Adding or Changing Passwords
Restarting the Printer
Shutting Down the System
Voice System Administration
5-1
5-2
5-4
5-6
5-6
5-10
5-12
5-12
5-13
6 Exiting From IS-II Applications
6-1
Exiting IS-II
6-1
Exiting Applications
6-2
A
Appendix A Forms
A-1
■ AUDIX Voice Power
A-1
■ Automated Attendant
A-27
■ Call Accounting System
A-51
B
Appendix B: Ordering Information
B-1
Manuals
B-1
iv

Figures
2
Master Controller II Features 2-1
2-1. The Master Controller II 2-2
v

vi

Screens
1 Introduction
1-1
1-1. IS-II Main Menu
1-4
2 Master Controller II Features
2-1
2-1. Relationship between Function Keys and Screen Labels 2-9
3 Getting Started
3-1
3-1. Login Screen 3-2
3-2.
IS-II Main Menu 3-3
3-3.
User Maintenance Menu 3-4
3-4.
Set Time and Date Screen 3-5
3-5.
Choices Menu 3-6
3-6.
Confirm Time and Date Screen 3-7
4
Administering IS-II Applications
4-1
4-1.
4-2.
4-3.
4-4.
4-5.
4-6.
4-7.
4-8.
4-9.
4-10.
4-11.
4-12.
4-13.
4-14.
4-15.
4-16.
4-17.
IS-II Main Menu
IS-II Main Menu
SPM Main Menu
System Setup Screen
System Programming Screen
System Screen
Date Screen
Time Screen
IS-II Main Menu
Automated Attendant Menu
Subscriber Administration Screen
Sample Subscriber List Printout or Display
IS-II Main Menu
AUDIX Voice Power Menu
Subscriber Administration Form
Sample Subscriber List Printout or Display
Call Accounting System Menu
4-1
4-2
4-3
4-4
4-5
4-6
4-7
4-8
4-10
4-11
4-12
4-16
4-18
4-19
4-20
4-24
4-26
vii

Screens
4-18.
4-19.
4-20.
4-21.
4-22.
4-23.
4-24.
4-25.
4-26.
4-27.
4-28.
4-29.
4-30.
4-31.
4-32.
4-33.
Site Configuration Menu
Edit Telephone System Configuration - Site Screen
Edit Telephone System Configuration - Trunk Group Screen
Edit Telephone System Configuration
- Dial Access Code Screen
Edit Telephone System Configuration - Trunk Line Screen
Call Accounting System Menu
Organization Configuration Menu
Edit Organization Table
Edit Organization Table - Site Screen (Detail)
Call Accounting System (CAS) Main Menu
CAS Reports Menu
ANI/Demographics Reports Menu
Area Code Summary Report for Incoming Calls
Generate Selection Report Screen
Schedule Reports Screen
Schedule Reports - Report Details
4-27
4-28
4-29
4-30
4-31
4-32
4-33
4-34
4-35
4-37
4-38
4-41
4-46
4-49
4-40
4-43
5
User Maintenance
5-1.
5-2.
5-3.
5-4.
5-5.
5-6.
5-7.
5-8.
User Maintenance Menu
Backup Files
Maintenance Log
Sample Disk Usage Report
Password Protection
Change/Add
Shutdown Screen
Voice System Administration
5-1
5-1
5-3
5-8
5-9
5-10
5-11
5-12
5-13
6
Exiting From IS-II Applications 6-1
6-1.
Confirm Exit Screen
6-2
viii