Lucent Technologies Telephone User Interface Serenade User manual

RECORDING AND SENDING
Creating a new voice message by
recording the message first
◗From Ready ■ 6
◗Record message
◗When finished ■■
#
◗Enter up to 10 addresses
◗When finished ■■
#
◗Specify addressing options (see below)
◗Send ■■
#
Creating a new voice message by
addressing the message first
◗From Ready ■ 6
◗Enter up to 10 addresses
◗When finished ■■
#
◗Record message
◗When finished ■■
#
◗Specify addressing options (see below)
◗Send ■■
#
TIPS:
•Erase message while recording ■■
3
•Erase message after pressing ■■ #to finish ■■
*■■ *
•If you don’t know the mailbox number,
■■
0■■ 0to spell last name Q = 7 Z = 9
•Cancel the last address ■■
*
Specifying addressing options before sending
Return receipt ■■ 1
Overnight/Immediate delivery ■■ 2
Enter additional addresses ■■ 3
Private ■■ 4
Future delivery ■■ 5
Urgent ■■ 6
Listening to messages marked
for future delivery
◗From Ready ■ 1■ 9■ 3
◗Listen ■■ 5
RECEIVING FAX MESSAGES
Printing a fax sent to your mailbox
◗From Ready:
Hear about and print ■
5listen ■■ 1■■ 9■■ 8
Print all faxes ■ 1■ 9■ 7
◗Choose destination:
Fax device from which you are calling ■■
1
Group fax number ■■ 2
Personal fax number ■■ 3
Setting or changing your personal
fax number
◗From Ready ■ 1■ 6■■ 9■■ 1
Printing each fax to your personal fax number as soon
as the fax is received
◗From Ready ■ 1■ 6■■ 9■■ 2
LISTENING AND RESPONDING
Reviewing voice messages
◗From Ready:
Listen to next message ■
5
Listen to previous message ■ 1■ 5
Saved messages ■ 1■ 9■ 2
Replying to a message
◗During or at end of message ■■ 1 ■■ 7
◗Record reply
◗When finished ■■
#
◗Send ■■ #
Replying by calling the sender
◗During or at end of message ■■ 1 ■■ 4
◗System dials sender’s phone number
Forwarding a message
◗During or at end of message ■■ 1 ■■ 3
◗Record
◗When finished recording or if you choose
not to record comments ■■
#
◗Enter address
◗Send ■■
#
Scanning by senders’ names
◗From Ready:
Turn NameScan on/off ■
*■
5
Activate NameScan ■ 1■ 9■ 5
SETTING MESSAGE NOTIFICATION
Controlling when the system calls you
with notification that you have messages
◗From Ready ■ 1■ 6■■ 1
Do call ■■ 1
Do not call ■■ 2
Setting your notification schedule
◗From Ready ■ 1■ 6■■ 1 ■■ 3
Providing the telephone or
pager number for notification
◗From Ready ■ 1■ 6■■ 3
TIP: When entering the telephone or pager number,
you may need to precede it with digits required to dial an
outside number. Please ask your system administrator
for advice.
Lucent Technologies
Octel Messaging Division
1001 Murphy Ranch Road
Milpitas, CA, USA 95035-7912
http://www.octel.com
© Copyright 1995, 1999 Octel Communications Corporation, a subsidiary of Lucent
Technologies. All rights reserved. All trademarks identified by ® and ™ are registered trade-
marks or trademarks respectively, of Octel Communications Corporation, a subsidiary of
Lucent Technologies. All other trademarks are the properties of their respective owners.
Printed in USA.
05/99
PN PB60000-67
MANAGING YOUR MAILBOX
Changing your security code
◗From Ready ■ 1■ 6■■ 2
Recording personal greeting
◗From Ready ■ 4■■ 6
Recording extended-absence greeting
◗From Ready ■ 4■■ 7
Using personal distribution lists
◗From Ready ■ 1■ 6■■ 6
Add list or list entry ■■ 1
Delete list or list entry ■■ 2
Review list ■■ 3
Modify list name ■■ 4
Setting up Personal Assistance
From Ready ■ 1■ 6■■ 5
◗Enter Personal Assistance number
or
◗Remove Personal Assistance number ■■
*
Checking status of messages sent
◗From Ready ■ 1■ 2
◗Enter recipient’s mailbox number
GENERAL TIPS
Exiting your mailbox
◗Initiate exit ■■ 9
Erase deleted messages and listen to new ■■ #
End the session ■■ 9
Exit mailbox and dial another number ■■ 0
Cancel exit and return to Ready ■■
*
Getting help
Listen to help on current feature ■■ 0
Hear list of features ■■ 0■■ 0
Bypassing the personal greeting
Tell your callers they can:
Bypass your greeting when your system has the
Serenade caller interface ■■
*
or
Bypass your greeting when your system has the
Octel Common Caller Interface ■■
#
Ask your system administrator which caller
interface is on your system.
QUICK REFERENCE GUIDE
for Serenade™
Telephone User Interface (TUI)
OCTEL MESSAGING DIVISION

No change and return to Ready #
Get Help Current Feature List of all functions 0
0
0
Exit Mailbox Initiate exit 9
# 9 0
*
5
9
1
Listen To Message(s) Listen to next message Listen to previous message
5 5
1
New Message(s) Listen to next message Listen to previous message Saved message(s)
5 5
1
2
9
1
NameScan Toggle on/off 5 NameScan Activate
*
Saved Message(s) Listen to next message Listen to previous message New message(s)
5
1
1
9
1
5
Previous name Erase Next name Listen to message Save Time/Date Listen to previous message Return to Ready
7 8 4 # 3
1
5 5
*
8
19
*
*
Back up Back up to beginning Erase Go forward Listen to next message Save Time/Date Pause/Resume Forward Immediately call sender Listen to previous message Reply Volume Speed up Slow down to normal
4
1
5
1
7
1
8
1
7 5
Skip to end
4 2
1
2
2
8 3
Resume NameScan Print-all-fax options
Print at fax device Print to group fax delivery number Print to personal fax delivery number Cancel all print requests
Print-fax options
Fax device delivery Print to group fax delivery number Print to personal fax delivery number Cancel all print requests
17
9
1 2 3
3 2 1
* *
*
Address/Record
Message
Address message
Enter one or more addresses Address via Dial-by-Name Cancel address Return to Ready
00
Return receipt Overnight/Immediate delivery Enter additional addresses Private Future delivery Urgent Erase Send
6
6 5 4 3 2 1 #
*
*
*
Back up Back up to beginning Erase Pause/Resume
2
3 2 2
Record/Address Message Record message 6
4
Check Message Sent Check on messages sent Future Delivery Messages Future delivery messages
2
1
Set Options Mailbox options 6
1
3
9
1
Enter recipient's mailbox number Turn on Turn off Listen
Back up Back up to beginning Erase Pause/Resume End recording
2 3 #
#
1 2 5Leave unchanged
4
Message waiting Security code Offsite or pager Auto copy
1 3 2
8
Personal Assistance
TM
Personal distribution list Listen to future delivery messages Record name
5 7 6
2
2
#
Record or Change Greeting Greetings
Your mailbox has one or the
other of these options.
Ask your system administrator.
*
7
9
1
Print-All-Fax Print-all-fax options
Fax device delivery Print to group fax delivery number
1 2
Print to personal fax delivery number Cancel all printing requests
3
3
Fax options Personal fax number Auto print on/off Auto delete on/off
9 2 1
LISTENING
MESSAGING
MANAGING
CALL SYSTEM NUMBER
5
9
1
*
3
*
8
5
1
Listen to next message Listen to previous message Return to Ready
5
DEF
3
WXYZ
9
#
MNO
6
ABC
2
TUV
8 0
JKL
5
GHI
4 1
PQRS
7
*
SERENADE
TM
AT-A-GLANCE
8
Erase/Do not send Time/Date for delivery
3
2
READY
READY
READY
3
Your mailbox has one or the
other of these options.
Ask your system administrator.
† †
†
The software on your system may not support this option. Ask your system administrator.
Erase deleted messages & listen to new messages End session Exit mailbox & make another call or enter another mailbox Cancel exit and return to ready
Record message #
End recording #
End recording #
Addressing options #
6 7
Record new greeting Record extended-absence greeting
* *
*
Enter one or more addresses Address via Dial-by-Name Cancel address Erase
00
Back up Back up to beginning Erase Pause/Resume
2
3 2
2
*
Press Enter your mailbox number Enter your security code
#If you are calling from your
desk extension: Press and enter your security code or Enter your security code
#
OR #
Enter Your Mailbox
* *
OR
Quick Message
To record message without entering your mailbox: Press Enter the recipient's mailbox number Record your message Press for more options or just hang up
OR
*
*
*
Quick Fax
To send a fax from a fax phone: Press Enter the recipient's mailbox number Press to record annotation (if desired) or Press Start key Hang up
*
#
THE POWER OF MESSAGING
Voice messaging gives you the ability to communicate effectively from any touchtone phone 24 hours a day, with one person or many. We want you to be familiar with the Octel®system as soon as possible,
so you can put it to work for you. This guide explains a few of the system’s important features. For more information, ask your system administrator.
NOTE: Depending on the way your system is set up, some features may not be available to you and you will not be prompted for those options. In addi- tion, your telephone system may not support some features.
ENTERING THE OCTEL SYSTEM From your office phone
•Call the internal Octel system number ____________________ •Press ■■
#■■
#and enter your
security code or Enter your security code
From outside the company
•Call the Octel system number
____________________
•Press ■■
#
•Enter your mailbox number
____________________
•Enter your security code
OCTEL MESSAGING DIVISION