Lutron Electronics Energi Savr Node QSN-4T16-S User manual

Energi Savr NodeTM 0-10V / SoftSwitch®Installation Guide Lutron®|1
Energi Savr NodeTM 0-10 V / SoftSwitch®|Installation Guide
Control Panel Ratings
Control Power: 120-277 V 50/60 Hz 0.5 A
Load Inputs: 120-277 V 50/60 Hz
Output: 0-10 V: 50 mA sink per zone (QSN-4T16-S only)
SoftSwitch: 120-277 V 16 A per output
0.5 HP @ 120 V
1.5 HP @ 277 V
Operating environment: 32 ˚F to 104 ˚F (0 ˚C to 40 ˚C)
Maximum humidity: 90% non-condensing
Thermal dissipation: 40 BTU/hr
Input Groups: 20 V 65 mA per group
QS link: 24 V 14 PDU (Power Draw Units) 432 mA
Model number overview
QSN-4T16-S (Energi Savr Node for 0-10 V)
QSN-4S16-S (SoftSwitch Energi Savr Node)
QSN: Energi Savr Node
4T: 4 output zones, 0-10 V xture controller
4S: 4 output zones, SoftSwitch
16: 16 A switched outputs
S: Surface mount
Please read this guide before installing.
Contents Page
Ratings and Model number overview....................................1
Product overview..................................................................2
Wiring overview....................................................................2
Mounting..............................................................................3
Control power wiring ............................................................3
Load wiring ..........................................................................4
Input wiring..........................................................................6
Contact closure inputs..........................................................7
QS link wiring.......................................................................8
Applications .......................................................................10
Out of box functionality.......................................................10
Normal operation................................................................11
QS link input(s) setup .........................................................11
Troubleshooting..................................................................11
Warranty ............................................................................12
Contact information............................................................12
System Example
Programming Guide available at : www.lutron.com/softswitchenergisavrnode
QS link
Control Power
120-277 V
4 Load Input
Feeds
120-277 V
4 0-10 V
Channels
(QSN-4T16-S only)
Emergency
Contact
Closure
Input
Contact
Closure
Input
4 Switched Load Outputs
(16 A SoftSwitch
120-277 V )
Wireless
Communication
Wired Daylight
Sensors (up to 4)2
Wired
Daylight
Sensors
(up to 4)1,2
Wired Occupancy
Sensors (up to 4)
Wired
Occupancy
Sensors
(up to 4)1
Wired Wallstation
or IR receivers (up to 4)
Wired
Wallstation
or IR Receivers
(up to 4)1
NEC®Class 2/PELV
Dry Contact Switch (up to 4)
(by others)
IR Transmitter
IR Transmitter
Notes:
1 Up to 4 wired sensors total (of any type).
2 The maximum number of daylight sensors (wired and wireless) that an
Energi Savr Node unit can support is four (1 per zone).
QSM (new!)seeTouch®QS
Wallstation
ESN Programming
Interface
Radio Powr SavrTM
Occupancy
Sensor (up to 10
per QSM)
Radio Powr SavrTM
Daylight Sensor
(up to 10 per QSM)2
Pico®Wireless
Controller
(up to 10 per
QSM)

Energi Savr NodeTM 0-10V / SoftSwitch®Installation GuideLutron®|2
Energi Savr NodeTM 0-10 V / SoftSwitch®|Installation Guide
Product overview
An Energi Savr Node system consists of an Energi Savr Node unit, output loads, sensors, keypads, and QS interface devices. The
diagram on the previous page shows a typical system topology.
•AlllightingloadsandEnergi Savr Node units are powered by line voltage.
•TheEnergi Savr Node unit is limited to:
– 4 Lutron®daylight sensors (models: EC-DIR-WH)
– 4 Lutron occupant sensors (models: Lutron LOS series)
– 4 Lutron infrared (IR) receivers (models: EC-DIR-WH, EC-IR-WH, CC-1BRL-WH, CC-4BRL-WH)
– 4 NEC®Class 2/PELV dry contact switch inputs
– 1 contact closure input
– 1 emergency contact closure input (defaults to Emergency Mode in the absence of a contact closure across the input)
•TheQSLinkcanhaveupto100zonesand100devices.
•TheEnergi Savr Node unit counts as 1 device and 4 zones on the QS link.
•InasystemwithmultipleEnergi Savr Node units on a QS link, a maximum of 100 daylight sensors, 100 occupancy sensors,
100 IR receivers, and 100 Pico®wireless controllers are permitted.
•TheEnergi Savr Node unit supplies up to 14 Power Draw Units (PDUs) for powering accessory QS devices. Refer to accessory device
documentation for power draw information.
Refer to the following step-by-step guide for proper Energi Savr Node unit installation.
Wiring overview
QS
Link
Contact
Closure
Inputs
0-10 V Channels
(QSN-4T16-S only)
Input Groups
Control
power
Input power and
switched outputs to loads (4 zones)
Zone
1
Zone
2
Zone
3
Zone
4
Zone
1
Zone
2
Zone
3
Zone
4

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Energi Savr NodeTM 0-10 V / SoftSwitch®|Installation Guide
Step-by-step installation instructions
Step 1: Mounting the unit
Note: Mount the Energi Savr Node unit in a position where it can
be easily located and accessed if service or troubleshooting is
necessary.
•Removemetalouterpanelcover.
•Removeinternalplasticlinevoltageshield.
•Forindooruseonly!
•NEMA,Type1enclosure,IP20.
•Mountpanelwhereaudiblenoiseisacceptable(internalrelays
click).
•Mountpanelsolinevoltagewiringisatleast6ft(1.8m)from
audio or electronic equipment and associated wiring (prevents
radio frequency interference).
•Installinaccordancewithallnationalandlocalelectricalcodes.
Mechanical Dimensions
All dimensions shown as inches (mm)
Control Power Wiring
11.25
(285.75)
10.25
(260.35)
0.20 (5.16) dia.
Typical 4 places
1.00
(25.40) 1.5
(38.10)
1.22
(30.99)
1.66
(42.16)
1.31
(33.27)
0.88
(22.35) 1.22
(30.99)
1.62
(41.15)
9.25
(234.95)
7.50
(190.50)
3.16
(80.26)
13.25
(336.55)
Step 2: Control power wiring
The Energi Savr Node unit operates at 120-277 V . Use the
following instructions to wire line voltage to power the Energi
Savr Node unit.
WARNING! Danger of Shock. May result in serious
injury or death.DONOTWIREWHENLIVE!Switchoff
power to all power feeds via circuit breaker before wiring
or servicing the Energi Savr Node unit.
Buttons and LEDs in the unit are used for programming
and troubleshooting. If wiring is exposed when accessing
buttons and LEDs, the unit must be accessed by a certied
electrician, following local codes.
1.Remove metal outer panel cover.
2.Remove internal plastic line voltage shield.
3.Use 14 AWG to 12 AWG (2.5 mm2to 4.0 mm2) conductors (de-
pending on breaker rating) to feed the control power wiring. The
Energi Savr Node unit draws less than 0.5 A.
4.Wire the line voltage cables to the terminals labeled H (Hot) and
N (Neutral). A two-position terminal block is provided.
5.The Energi Savr Node unit is grounded through the ground bar.
Attach the ground wire.
6.Reinstall internal plastic line voltage shield.
7.Turn on the circuit breaker to power up the Energi Savr Node
unit. The ‘Wired’ LED on the Energi Savr Node unit will light
when properly energized. If the LED does not light, turn off
power, then check the control power wiring.
8.Turn power off.
Control Power Wiring:
•Two(2)14AWGto12AWG
(2.5 mm2to 4.0 mm2)
•Striplength:3/8in(8.5mm)
•Torque:7in-(0.79N•m)
Neutral (N)
Hot (H)
Ground
Line Voltage Shield

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Energi Savr NodeTM 0-10 V / SoftSwitch®|Installation Guide
Step 3: Load wiring
The Energi Savr Node unit operates at 120-277 V . Use the following instructions to wire line voltage loads to the Energi Savr Node
unit.
WARNING! Danger of Shock. May result in serious injury or death.DONOTWIREWHENLIVE!Switchoffpowertoallpower
feeds via circuit breaker before wiring or servicing the Energi Savr Node unit.
The Energi Savr Node unit is a feed-through device. This means that each switched output needs the Line and Load wires. THERE IS
NO INTERNAL CONNECTION BETWEEN THE CONTROL POWER TO THE UNIT AND THE SWITCHED OUTPUTS.
Zone Switching:
120-277 V
0-10 V Zones:
(QSN-4T16-S only)
Feed-Through Wiring Example 1 – 4 Circuits, Multiple Feeds
Switched Hot (1B)
Hot Feed (1A) Hot Feed (2A) Hot Feed (3A) Hot Feed (4A) Switched Hot (2B) Switched Hot (3B) Switched Hot (4B)
Ground Bar
Neutral Wires
Distribution
Panel
LOAD
LOAD
LOAD
LOAD
0-10 V Wiring (QSN-4T16-S only)
•20AWGto12AWG(0.5mm2to 4.0 mm2)
•Striplength:1/4in(6mm)
•Torque:5in-lbs (0.5 N•m)
•Connect only NEC®Class 2/PELV circuits or connect
only non-NEC Class 2/PELV circuits to 0-10 V zones
1-4.
•0-10Vzones1-4arenotisolatedfromeachother.
•Negative(–)terminalsarenotinternallyconnected
to each other—both positive (+) and negative (–)
connections must be made.
•Followallnationalandlocalcodesforseparation
requirements.
Load Wiring:
•Two(2)14AWGto
12 AWG (2.5 mm2to
4.0 mm2)
•Striplength:3/8in
(8.5 mm)
•Torque:7in-lbs
(0.79 N•m)
0-10 V Wiring
(QSN-4T16-S only)
Hot
Hot
Hot
Hot
Neutral
Neutral
Neutral
Neutral
Ground
Ground

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Energi Savr NodeTM 0-10 V / SoftSwitch®|Installation Guide
Load Wiring (continued)
Feed-Through Wiring Example 2 – 4 Circuits, Single Feed
Zone Switching:
120-277 V
0-10 V Zones:
(QSN-4T16-S only)
Hot
Neutral
Ground
Ground Bar
“A” Terminals Jumpered
Neutral Wires
Distribution
Panel A LOAD
LOAD
LOAD
LOAD
0-10 V Wiring (QSN-4T16-S only)
•20AWGto12AWG(0.5mm2to 4.0 mm2)
•Striplength:1/4in(6mm)
•Torque:5in-lbs(0.5N•m)
•ConnectonlyNEC®Class 2/PELV circuits or connect only non-
NEC Class 2/PELV circuits to 0-10 V zones 1-4.
•0-10Vzones1-4arenotisolatedfromeachother.
•Negative(–)terminalsarenotinternallyconnectedtoeach
other—both positive (+) and negative (–) connections must be
made.
•Followallnationalandlocalcodesforseparationrequirements.
Load Wiring:
•Two(2)14AWGto
12 AWG (2.5 mm2to
4.0 mm2)
•Striplength:3/8in
(8.5 mm)
•Torque:7in-lbs
(0.79 N•m)
0-10 V Wiring
(QSN-4T16-S only)
Switched Hot (1B)
Hot Feed (1A) Switched Hot (2B) Switched Hot (3B) Switched Hot (4B)

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Energi Savr NodeTM 0-10 V / SoftSwitch®|Installation Guide
Occupancy Sensor
IR Transmitter IR Transmitter
Daylight/IR Sensor*
Note: Maximum wire run
length to each input not
to exceed 150 ft (46 m).
IR Receiver*
or Wired
Wallstation*
NEC Class 2
Dry Contact
Switch
Red Black Yellow Blue Black Red Red Black White* White*
20 V – 20 V
Occ – Occupancy Sensor
Photo – Daylight Sensor
IR – IR Receiver*
Switch – NEC Class 2/PELV Switch
Com – Common
LUTRON
R
LUTRON
LUTRON
R
Step 4: Input group wiring
To connect a daylight sensor, occupancy sensor, infrared (IR) receiver, and/or NEC®Class 2/PELV dry contact switch, refer to the
instruction sheets provided with the devices. Diagrams for the input terminals are shown below.
WARNING! Danger of Shock. May result in serious injury or death.DONOTWIREWHENLIVE!Switchoffpowertoallpower
feeds via circuit breaker before wiring or servicing the Energi Savr Node unit.
Buttons and LEDs in the unit are used for programming and troubleshooting. If line voltage shield is removed, the unit must
be accessed by a certied electrician, following local codes.
Note: The Energi Savr Node unit accepts only one IR input (either daylight/IR sensor or IR receiver) per group.
Input Group Wiring:
•20AWGto12AWG
(0.5 mm2to 4.0 mm2)
•Striplength:1/4in(6mm)
•Torque:5in-lbs(0.5N•m)
NOTE: There are four input groups. Each group has the same
inputs as shown in the diagram below.
Input Group Wiring
* Note: Only one IR device may be connected per input. If the IR signal from
a daylight sensor is connected, a wall control may not be connected to the
same input, and vice-versa.
Line Voltage Shield

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Energi Savr NodeTM 0-10 V / SoftSwitch®|Installation Guide
Step 5: Contact Closure Inputs:
Emergency and CCI
WARNING! Danger of Shock. May result in serious
injury or death.DONOTWIREWHENLIVE!Switchoff
power to all power feeds via circuit breaker before wiring
or servicing the Energi Savr Node unit.
If line voltage shield is removed, the unit must be accessed
by a certied electrician, following local codes.
•BothContactClosureInputs’(EmergencyandCCI)wiringis
NEC®Class 2/PELV. Follow all applicable national and local
codes for proper circuit separation and protection.
•CCIinputmustbeusedwithdrycontactclosuredevices.
•IftheEmergencyinputisopen,theEnergi Savr Node unit will
enter Emergency Mode, which will turn on all loads and disable
local zone control and control from sensors and QS devices.
Note: The Energi Savr Node unit will default to Emergency Mode
if the Emergency input is left open. If no Emergency contact
input is required, please leave the wire jumper in the Emergency
input terminals.
Contact Closure Wiring
CCI – CONTACT CLOSURE INPUT COM – COMMON
COM – COMMON EMERG – EMERGENCY
Contact Closure Wiring:
•20AWGto12AWG
(0.5 mm2to 4.0 mm2)
•Striplength:1/4in(6mm)
•Torque:5in-lbs(0.5N•m)
Line Voltage Shield

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Energi Savr NodeTM 0-10 V / SoftSwitch®|Installation Guide
Step 6: QS link wiring
WARNING! Danger of Shock. May result in serious
injury or death.DONOTWIREWHENLIVE!Switchoff
power to all power feeds via circuit breaker before wiring
or servicing the Energi Savr Node unit.
Buttons and LEDs in the unit are used for programming and
troubleshooting. If line voltage shield is removed, the unit
must be accessed by a certied electrician, following local
codes.
QS link communication uses NEC®Class 2/PELV wiring. Follow
all local and national electrical codes when installing NEC Class
2/PELV wiring with line voltage wiring.
The total distance of the QS link wiring must not exceed 2000 ft
(610 m).
QS Link Wiring
Distance Wire Gauge
Available from
Lutron in one cable:
Less than
500 ft (125 m)
Power (terminals 1 and 2):
1 pair 18 AWG (1.0 mm2)
GRX-CBL-346S
Data (terminals 3 and 4):
1 pair 22 AWG (0.5 mm2),
twisted and shielded*
500 ft (125 m) to
2000 ft (610 m)
Power (terminals 1 and 2):
1 pair 12 AWG (4.0 mm2)
GRX-CBL-46L
Data (terminals 3 and 4):
1 pair 22 AWG (0.5 mm2),
twisted and shielded*
* Alternate Data-only cable: Use approved data link cable
(22 AWG (0.5 mm2) twisted/shielded) from Belden, model
#9461.
Check for compatibility in your area.
A QS system can have up to 100 zones and 100 devices. The
Energi Savr Node unit counts as 1 device and up to 4 zones.
See diagram on the right for QS link wiring.
1.Connect terminals 1, 3 and 4 to all Energi Savr Node units.
2.Each Energi Savr Node unit has its own built-in power supply.
3.The terminal 2 connection (24 V ) supplies power to QS de-
vices sharing that connection.
– Ensure that QS devices powered from terminal 2 of the Energi
Savr Node unit do not consume a combined total of more
than 14 Power Draw Units (PDUs).
– Refer to the documentation for each QS device to determine
that device’s PDU consumption.
NOTE: To connect extra QS devices, use a separate power
supply (24 V ), and only connect COM, MUX, and MUX to the
devices connected to the Energi Savr Node unit.
4.Wiring may be daisy chained or t-tapped.
Power draw calculations are not needed for wireless sensors or
sensors connected directly to the Energi Savr Node units.
(4) MUX
(3) MUX
(2) 24 V
(1) COM
QS Link Wiring:
•22AWGto12AWG
(0.5 mm2to 4.0 mm2)
•Striplength:3/8in(8.5mm)
•Torque:5in-lbs(0.5N•m)
12 AWG (4.0 mm2)
18 AWG
(1.0 mm2)
QS Link Wiring
NEC Class 2/PELV Terminal Connections
Each low-voltage NEC Class 2/PELV terminal can accept only
two 18 AWG (1.0 mm2) wires. Two 12 AWG (4.0 mm2) conduc-
tors will not t. Connect as shown below using appropriate wire
connectors.
Line Voltage Shield

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Energi Savr NodeTM 0-10 V / SoftSwitch®|Installation Guide
Energi Savr Node
unit
Sivoia QS
Shade
Sivoia®QS
Smart Power
Panel
seeTouch®QS Wallstations
QS Control Link
Sivoia QS Smart
Power Panel
Sivoia QS
Shade
seeTouch QS Wallstations
Energi Savr
Node unit
QS Control Link
QS Link Wiring (continued)
Daisy-chain Wiring Example
T-tap Wiring Example

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Energi Savr NodeTM 0-10 V / SoftSwitch®|Installation Guide
Sample application: Out of Box Functionality (requires no commissioning)
Daylight
Sensor
Daylight
Sensor
Daylight
Sensor
Daylight
Sensor
Zone 3
Zone 1
Zone 2
Zone 4
Room 3 Room 4
Room 1 Room 2
Window
Window
Window
Window
Occupancy
Sensor
Occupancy
Sensor
Occupancy
Sensor
Occupancy
Sensor
Energi Savr
Node unit
Wired
to input
group 3
Wired
to input
group 4
Wired
to input
group 1
Wired
to input
group 2
Out of Box Functionality
This section describes the default functionality that the unit will
present when rst installed.
Inputs (Occupancy, Daylight, IR, and Switch):
•Input group 1: controls zone 1.
•Input group 2: controls zone 2.
•Input group 3: controls zone 3.
•Input group 4: controls zone 4.
Occupancy Sensors (Occ)
•Correspondingzones will turn on when the occupancy sensor is in
the occupied state (closed) and off when in the unoccupied state
(open).
Daylight Sensors (Photo)
•Correspondingzones will turn on when light sensed by daylight
sensor falls below the factory preset level.
•Correspondingzones will turn off when light sensed by daylight
sensor rises above the factory preset level.
•QSN-4T16-S only: Corresponding zone light levels will raise or
lower when light sensed by daylight sensor falls or rises based
on a factory default setting.
IR Receivers (IR)
•See IR Receiver literature for compatible transmitters.
•Correspondingzones respond to on, off, and Scene commands
from compatible IR transmitters.
•QSN-4T16-S only: Corresponding zones respond to Raise and
Lower commands from compatible IR transmitters.
NEC®Class 2/PELV Dry Contact Closure (Switch)
•Maintainedclosureoropentogglescorrespondingzone(s)
between preset and off.
Contact Closure Input (CCI)
•Momentaryclosurefromanormally-open(NO)drycontact
closure device will result in all zones being turned off.
Emergency Contact Closure Input (Emerg)
•IftheEmergencyinputisopen,theEnergi Savr Node unit will
enter Emergency Mode, which will turn on all loads and disable
local zone control and control from sensors and QS devices.
•WhentheEmergencyinputisclosedorjumpered,Energi Savr
Node unit zones will return to the settings or levels they were at
prior to entering Emergency Mode.
seeTouch®QS Wallstations
•AllseeTouch QS lighting wallstations are Scene keypads by
default.
•QSN-4S16-Sonly:Scenes1-16willturnallthelightson.
•QSN-4T16-Sonly:Scenes1-16willdimlightstothepreset
levels in the table below:
Scene # Light Level: All Zones
1, 5-16 100%
275%
350%
425%
•SceneOffwillturnallthelightsoff.

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Energi Savr NodeTM 0-10 V / SoftSwitch®|Installation Guide
Normal Operation
In normal operation, the following buttons allow the user to ac-
cess certain basic functions:
1. (Raise) — QSN-4T16-S: Raises zone light level in 1% incre-
ments from 0-100%.
— QSN-4S16-S: Turns selected zone on.
2. (Lower) — QSN-4T16-S: Decreases zone light level in 1%
decrements from 100-0%.
— QSN-4S16-S: Turns selected zone off.
Note: On QSN-4T16-S only - For any zone, simultaneously
pressing and holding the and buttons will toggle the
zone between high end and low end.
QS Link Input(s) Setup
seeTouch QS Wallstation or GRAFIK Eye®QS unit - Scenes
and Scenes + Off
Assigns a seeTouch QS Wallstation or GRAFIK Eye QS unit to any
Energi Savr Node unit zone on the QS link.
1.To assign a seeTouch QS Wallstation or GRAFIK Eye QS unit to
an Energi Savr Node unit(s), simultaneously press and hold the
top and bottom buttons on the wallstation or GRAFIK Eye QS
unit for 3 seconds. The QS link enters Programming Mode. The
sensor LEDs on the Energi Savr Node unit(s) will ash sequen-
tially through each input and group.
2.To assign or un-assign desired zone(s) to a wallstation, simul-
taneously press and hold the the and buttons for the desired
zone. A blinking ‘Zone’ LED indicates an assigned zone.
3.To exit Programming Mode, simultaneously press and hold the
the top and bottom buttons on the wallstation or GRAFIK Eye QS
unit for 3 seconds.
Note: For more advanced programming information, refer to the
online Programming Guide at:
www.lutron.com/softswitchenergisavrnode
Using LEDs to troubleshoot
WARNING! Danger of Shock. May result in serious
injury or death.DONOTWIREWHENLIVE!Switchoff
power to all power feeds via circuit breaker before wiring
or servicing the Energi Savr Node unit.
Buttons and LEDs in the unit are used for programming and
troubleshooting. If line voltage shield is removed, the unit
must be accessed by a certied electrician, following local
codes.
LED LED Behavior Description
Occ
(Occupancy
Sensor)
Continuous On Sensor detects Vacancy
1 ash per second Sensor detects
Occupancy
Off Sensor never detected
Photo
(Daylight
Sensor )
Continuous On Sensor is detected
Flashing Sensor information
transmitting on the QS link
Off Sensor never detected/
sensor not seeing light
IR
(Infrared
Receiver)
Continuous On Receiver is detected
Flashing IR button press detected
Off Receiver never detected
Switch
(NEC®
Class 2
Switch)
Continuous On Switch detected/open
Flashing Switch button press
detected
Off Switch never detected
CCI
(Contact Clo-
sure Input)
Continuous On Contact detected/open
Flashing Contact closed
Off Contact never detected
Emerg
(Emergency
Contact Clo-
sure Input)
Continuous On Normal operation/Contact
Closed/Jumpered
Rapid ash Emergency Mode/Contact
Open/Jumper missing
QS Link
On/Flashing Device transmitting/
receiving on the QS link
3 quick ashes
every 4 seconds Communication error
Off Device not transmitting/
receiving on the QS link
Wired Continuous On Wired sensor
Zone Continuous On Load is on
Off Load is off

Energi Savr NodeTM 0-10V / SoftSwitch®Installation GuideLutron®|12
Energi Savr NodeTM 0-10 V / SoftSwitch®|Installation Guide
Lutron Electronics Co., Inc.
One year limited warranty
For a period of one year from the date of purchase, and subject to the exclusions and restrictions described
below, Lutron warrants each new unit to be free from manufacturing defects. Lutron will, at its option, either
repair the defective unit or issue a credit equal to the purchase price of the defective unit to the Customer
against the purchase price of comparable replacement part purchased from Lutron. Replacements for the unit
provided by Lutron or, at its sole discretion, an approved vendor may be new, used, repaired, reconditioned,
and/or made by a different manufacturer.
If the unit is commissioned by Lutron or a Lutron approved third party as part of a Lutron commissioned lighting
control system, the term of this warranty will be extended, and any credits against the cost of replacement parts
will be prorated, in accordance with the warranty issued with the commissioned system, except that the term of
the unit’s warranty term will be measured from the date of its commissioning.
EXCLUSIONS AND RESTRICTIONS
This Warranty does not cover, and Lutron and its suppliers are not responsible for:
1. Damage, malfunction or inoperability diagnosed by Lutron or a Lutron approved third party as caused by
normal wear and tear, abuse, misuse, incorrect installation, neglect, accident, interference or environmental
factors, such as (a) use of incorrect line voltages, fuses or circuit breakers; (b) failure to install, maintain and
operate the unit pursuant to the operating instructions provided by Lutron and the applicable provisions
of the National Electrical Code and of the Safety Standards of Underwriter’s Laboratories; (c) use of
incompatible devices or accessories; (d) improper or insufficient ventilation; (e) unauthorized repairs or
adjustments; (f) vandalism; or (g) an act of God, such as fire, lightning, flooding, tornado, earthquake,
hurricane or other problems beyond Lutron’s control.
2. On-site labor costs to diagnose issues with, and to remove, repair, replace, adjust, reinstall and/or
reprogram the unit or any of its components.
3. Equipment and parts external to the unit, including those sold or supplied by Lutron (which may be
covered by a separate warranty).
4. The cost of repairing or replacing other property that is damaged when the unit does not work properly,
even if the damage was caused by the unit.
EXCEPT AS EXPRESSLY PROVIDED IN THIS WARRANTY, THERE ARE NO EXPRESS OR IMPLIED
WARRANTIES OF ANY TYPE, INCLUDING ANY IMPLIED WARRANTIES OF FITNESS FOR A PARTICULAR
PURPOSE OR MERCHANTABILITY. LUTRON DOES NOT WARRANT THAT THE UNIT WILL OPERATE WITHOUT
INTERRUPTION OR BE ERROR FREE.
NO LUTRON AGENT, EMPLOYEE OR REPRESENTATIVE HAS ANY AUTHORITY TO BIND LUTRON TO ANY
AFFIRMATION, REPRESENTATION OR WARRANTY CONCERNING THE UNIT. UNLESS AN AFFIRMATION,
REPRESENTATION OR WARRANTY MADE BY AN AGENT, EMPLOYEE OR REPRESENTATIVE IS SPECIFICALLY
INCLUDED HEREIN, OR IN STANDARD PRINTED MATERIALS PROVIDED BY LUTRON, IT DOES NOT FORM A
PART OF THE BASIS OF ANY BARGAIN BETWEEN LUTRON AND CUSTOMER AND WILL NOT IN ANY WAY BE
ENFORCEABLE BY CUSTOMER.
IN NO EVENT WILL LUTRON OR ANY OTHER PARTY BE LIABLE FOR EXEMPLARY, CONSEQUENTIAL,
INCIDENTAL OR SPECIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, DAMAGES FOR LOSS OF
PROFITS, CONFIDENTIAL OR OTHER INFORMATION, OR PRIVACY; BUSINESS INTERRUPTION; PERSONAL
INJURY; FAILURE TO MEET ANY DUTY, INCLUDING OF GOOD FAITH OR OF REASONABLE CARE;
NEGLIGENCE, OR ANY OTHER PECUNIARY OR OTHER LOSS WHATSOEVER), NOR FOR ANY REPAIR WORK
UNDERTAKEN WITHOUT LUTRON’S WRITTEN CONSENT ARISING OUT OF OR IN ANY WAY RELATED TO
THE INSTALLATION, DEINSTALLATION, USE OF OR INABILITY TO USE THE UNIT OR OTHERWISE UNDER
OR IN CONNECTION WITH ANY PROVISION OF THIS WARRANTY, OR ANY AGREEMENT INCORPORATING
THIS WARRANTY, EVEN IN THE EVENT OF THE FAULT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY,
BREACH OF CONTRACT OR BREACH OF WARRANTY OF LUTRON OR ANY SUPPLIER, AND EVEN IF
LUTRON OR ANY OTHER PARTY WAS ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
NOTWITHSTANDING ANY DAMAGES THAT CUSTOMER MIGHT INCUR FOR ANY REASON WHATSOEVER
(INCLUDING, WITHOUT LIMITATION, ALL DIRECT DAMAGES AND ALL DAMAGES LISTED ABOVE), THE
ENTIRE LIABILITY OF LUTRON AND OF ALL OTHER PARTIES UNDER THIS WARRANTY ON ANY CLAIM
FOR DAMAGES ARISING OUT OF OR IN CONNECTION WITH THE MANUFACTURE, SALE, INSTALLATION,
DELIVERY, USE, REPAIR, OR REPLACEMENT OF THE UNIT, OR ANY AGREEMENT INCORPORATING THIS
WARRANTY, AND CUSTOMER’S SOLE REMEDY FOR THE FOREGOING, WILL BE LIMITED TO THE AMOUNT
PAID TO LUTRON BY CUSTOMER FOR THE UNIT. THE FOREGOING LIMITATIONS, EXCLUSIONS AND
DISCLAIMERS WILL APPLY TO THE MAXIMUM EXTENT ALLOWED BY APPLICABLE LAW, EVEN IF ANY
REMEDY FAILS ITS ESSENTIAL PURPOSE.
TO MAKE A WARRANTY CLAIM
To make a warranty claim, promptly notify Lutron within the warranty period described above by calling the
Lutron Technical Support Center at [phone]. Lutron, in its sole discretion, will determine what action, if
any, is required under this warranty. To better enable Lutron to address a warranty claim, have the unit’s serial
and model numbers available when making the call. If Lutron, in its sole discretion, determines that an on-site
visit or other remedial action is necessary, Lutron may send a Lutron Services Co. representative or coordinate
the dispatch of a representative from a Lutron approved vendor to Customer’s site, and/or coordinate a
warranty service call between Customer and a Lutron approved vendor.
This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.
Some states do not allow limitations on how long an implied warranty lasts, so the above limitation may not
apply to you. Some states do not allow the exclusion or limitation of incidental or consequential damages, so
the above limitation or exclusion may not apply to you.
Contact Information
Internet: www.lutron.com
World headquarters
Lutron Electronics Co., Inc.
7200 Suter Road, Coopersburg, PA
18036-1299 USA
TEL [phone]
FAX [phone]
Technical Support 1.800.523.9466
Toll-Free 1.888.LUTRON1
European headquarters
United Kingdom
Lutron EA Ltd.
6 Sovereign Close, London, E1W
3JF UK
TEL [phone]
FAX [phone]
Technical support
+44.(0)20.7680.4481
FREEPHONE 0800.282.107
Asian headquarters
Singapore
Lutron GL Ltd.
15 Hoe Chiang Road,
#07-03 Euro Asia Centre,
Singapore 089316
TEL [phone]
FAX [phone]
Technical hotlines
France: 0800.90.12.18
Germany: 00800.5887.6635
Italy: 800.979.208
Spain: 900.948.944
Northern China: 10.800.712.1536
Southern China: 10.800.120.1536
Hong Kong: 800.901.849
Singapore: 800.120.4491
Taiwan: 00.801.137.737
Thailand: 001.800.120.665853
Other Areas in Asia: +65.6220.4666
Made and printed in the USA
P/N 032-316 Rev. C 06/2010
Lutron, GRAFIK Eye, Pico, seeTouch, SoftSwitch, and Sivoia are registered trademarks and
Energi Savr Node and Radio Powr Savr are trademarks of Lutron Electronics Co., Inc.
NEC is a registered trademark of National Fire Protection Association, Quincy, Massachusetts.
© 2010 Lutron Electronics Co, Inc.