Luvele LDPVS140WAUS User manual

LUVELE DELUXE PRO VACUUM SEALER
Instruction
Manual
LDPVS140WAUS
com

• Remove all packaging material before using your Vacuum Sealer for the first time.
• Do not place your Vacuum Sealer near the edge of a bench or table during
operation. Ensure the surface is level, free of liquids or other substances.
• Do not place your Vacuum Sealer on or near a hot stove or oven.
• Do not touch the hot sealing element located on the edge of the boom of the
Vacuum Sealer, as it may be very hot.
• Use only recommended bags and or aachments with your Luvele Vacuum
Sealer, and do not use this appliance for any other purpose except for its
intended use.
• Do not place any parts of the Vacuum Sealer in a dishwasher or microwave oven.
• Do not immerse the Vacuum Sealer in water or other liquids.
• Never operate damaged appliance (incl. Mains cable).
• Operate appliance only through a professionally installed socket supplying the
correct voltage and do not use extension cables.
• Never remove main cable with wet hands, or lay cable on hot surface, or let cable
come into contact with oil.
• Unplug the appliance after each use, when the appliance is not in use and before
changing accessories or cleaning appliance.
• Do not try and perform any maintenance, other than cleaning. For any
maintenance issues please contact Luvele at [email protected]om.
• Do not operate outdoors.
• This appliance is not intended for use by young children or infirm persons without
supervision.
• Use a fire blanket only to extinguish fires on appliance.
• The appliance is not designed for commercial or industrial use, it is for household
use only.
INSTRUCTION | P3
Safety
Please be sure to read all instructions before using the Luvele Deluxe PRO
Vacuum Sealer. Keep these instructions for future reference.
Congratulations
on the purchase of your new Luvele Deluxe PRO Vacuum Sealer

This appliance is intended to be used in household and similar
applications such as:
- Sta kitchen areas in shops, oces and other working environments;
- Farm houses;
- By clients in hotels, motels and other residential type environments;
- Bed and breakfast type environments.
This appliance is not intended for use by persons (including children)
with reduced physical, sensory or mental capabilities, or lack of
experience and knowledge, unless they have been given supervision or
instruction concerning use of the appliance by a person responsible
for their safety.
Children 8 years and above can use this appliance, however, they should
be supervised to ensure that they do not play with the appliance. Children
should not play with the appliance.
Cleaning and user maintenance should not be made by children unless
they are older than 8 years old and supervised.
Keep the appliance and its cord out of reach of children less than 8
years.
Check the power supply cord for damage from time to time. If the power
supply cord is damaged, it must be replaced by the manufacturer or its
service agent or a similarly qualified person in order to avoid a hazard.
Use only designated accessories enclosed. This appliance is not intended
to be operated by means of external timer or separated remote-control
system.
INSTRUCTION | P5
Safety
INSTRUCTION | P4
Features
Upper Vacuum chamber:
Upper gasket:
Connects with
lower chamber.
Sealing strip:
Secures the bag to be
sealed over the dual strip.
Bag cuer rack:
Press and slide in
one direction or
another to cut bags
to desired size.
Lower Vacuum
chamber:
Position the
open end of the
bag inside the
chamber, air is
drawn out of
the bag and any
liquid overflow
from the bag is
caught here.
Dual Seal Strip:
Teflon-coated
dual heating
element for
sealing the bag.
Lower gasket:
When cover is locked in place the lower
& upper gasket join to create an airtight
vacuum chamber.
Lower gasket:
When cover is locked in place the
lower & upper gasket join to create an
airtight vacuum chamber.
Air intake:
Air intake
valve.
Pumps air
from chamber
to create
vacuum seal.
Hook:
To lock the
cover to the
base.

INSTRUCTION | P7
INSTRUCTION | P6
Manual Seal:
To manually seal the open end of a bag
without vacuuming, used to make a bag
from a bag roll.
Manual Pulse:
The PULSE buon is used when full
control of the vacuuming process is
required. For example, when vacuum
sealing delicate, moist & liquid items, less
vacuum pressure may be required before
the bag is sealed.
Alternatively, a longer vacuuming time
may be required when vacuum sealing
firm & hard items. The PULSE buon
gives full control over how long you
vacuum an item before pressing the
MANUAL SEAL buon.
Press and hold the PULSE buon and the
vacuum pump turns on, release the
buon and it shuts o. When the desired
pressure is reached, press the MANUAL
SEAL buon to seal the bag.
Vacuum:
This buon oers the choice of two
dierent vacuum pressures:
NORMAL Seing: for regular items.
GENTLE Seing: for soft & crushable
items where less vacuum pressure
is required. Default seing is normal
vacuum pressure.
Food:
This buon is used for choosing the best
bag seal time:
DRY seing: This is used for dry food &
will shorten the time the dual seal strip
is on.
MOIST seing: Used for wet bags or
foods with moisture, & will increase the
time the dual seal strip is on.
Default seing is for dry bags and normal
sealing time.
Auto Vac/Cancel:
This buon has two functions
depending on the machine’s status.
AUTO VAC: When pressed in
the standby mode it starts the
vacuum sealer and commences
automatic operation of vacuuming
the bag and then automatically
seals the bag when vacuum is
complete.
CANCEL: If pressed when vacuum
sealer is in operation, it will stop
the machine.
Canister: To start vacuuming for canisters
through a hose accessory. Canisters are
available at luvele.com.au
Features Features
Easy Lock Handle:
The ‘Easy Lock Handle’ has been designed so no pressure is required to
close the lid and lock a bag into position ready for vacuum sealing.
With a gentle push the easy lock handle clips the lid closed and
vacuuming can begin. The easy lock handle also has a ‘store’ position,
which it used to store the vacuum sealer and prevent the foam
gaskets from becoming damaged or compressed.
Open: In the open position the lid can be opened, ready for use.
Lock: Place the handle in the ‘Lock’ position once a vacuum bag is in position, to begin
vacuum sealing.
Store: When storing the vacuum sealer, place the handle in the ‘Store’ position to
prevent the foam gaskets from becoming damaged or compressed.

INSTRUCTION | P9
INSTRUCTION | P8
Spare set of foam gaskets included:
We include a spare set of foam gaskets with our Deluxe PRO model. If looked after,
the foam gaskets should last for years.
The foam gaskets are a replaceable part and need to be looked after for your vacuum
sealer to work at its optimal level. Please follow these steps when using your vacuum
sealer.
1. After each use be sure the upper and lower foam gaskets are free of all food and
moisture residue. Wipe down with a damp clean cloth if required.
2. After each use, check that both the upper and lower foam gaskets are siing flat
in their groves for storage.
3. If you are vacuum sealing multiple bags in one session, regularly check that the
foam gaskets are siing flat in their grooves.
If your Deluxe PRO does stop vacuum sealing at any time, then it is most likely an
issue with the foam gaskets.
We suggest to first try cleaning them if they are dirty, wiping them down with a
damp clean cloth. You can also try to flip them over and place them back in their
grooves.
Or, you can replace your foam gaskets with the new set provided.
Please check out our instructional video on YouTube.
Scan this QR code to access it, or search ‘Luvele Deluxe
PRO’ on YouTube.
The canister hose aachment is included to use with your Luvele Glass Canister Set.
These can be purchased at luvele.com.au
Canister Hose Aachment
Features Features
!PLEASE NOTE:
This hose aachment is only compatible with the Luvele
Glass Canister Set and will not fit other brands of vacuum canisters.

INSTRUCTION | P11
INSTRUCTION | P10
Making a bag with a bag roll: Smart Seal Technology | Dual Seal Strip:
Luvele’s ‘Smart Seal Technology’ allows for up to 100 bag seals in a row without
overheating the Dual Seal Strip. The smart seal system manages the heat distribution
of the Duel Seal Strip to maintain an even and constant temperature throughout use.
IMPORTANT:
If you are going to seal multiple bags in a row, it is important to take your time
and not rush it. Be sure the bags are packed well and not overfilled. Be sure the
food stays in the bag and does not spill on to the vacuum sealer. Be sure to check
the foam gaskets regularly to make sure they are siing flat in their grooves and
free of food residue.
IMPORTANT:
The Dual Seal Strip must be kept free of all food and moisture residue at all
times. If any food or moisture accidentally comes in to contact with the Dual
Seal Strip it must be cleaned o with dry paper towel immediately.
!
Operation Operation
Place a bag roll into the bag roll storage chamber.
STEP
2
STEP
3
Pull the required length of the bag roll out and place it under the bag
cuer rack.
STEP
4
STEP
5
Plug the unit into a power source and then open the top cover.
STEP
1
Lift up the bag cuer rack.
Place the bag cuer rack down, making sure the bag cuer knob is
fully to the left or to the right. Then slide the cuer knob from one
end to the other end to cut the bag.
STEP
6Put one end of the bag on top of the dual seal strip, but make sure
the end does not enter the vacuum chamber.
STEP
7Close the lid and place the ‘Easy Lock Handle’ in the ‘Lock’ position.
STEP
8Press the ‘Manual Seal’ buon to seal one end of the bag.
STEP
9
Lift the ‘Easy Lock Handle’ to the ‘Open’ position to
open the cover and take the bag out of the machine.
The bag is now ready for vacuum sealing.
!
PLEASE NOTE:
The Smart Seal feature will take approximately 3-4 bag seals
to warm-up. The first few bag seals may be a lile slower, while the dual seal
strip warms up. Please keep this in-mind when using the Luvele Deluxe PRO
vacuum sealer.
!

INSTRUCTION | P13
INSTRUCTION | P12
Vacuum Sealing with a Bag:
IMPORTANT:
The bag on the Dual Seal Strip must be completely flat. Make sure there is
approximately 5cm of bag roll between the top of the item being sealed in the
bag and the Dual Seal Strip. Sealing the bag too close to the food in the bag can
cause wrinkles and prevent the vacuum sealer from sealing the bag.
!
IMPORTANT:
Wipe out any excess food residue in the vacuum chamber after each vacuum
seal. After 100 vacuum seals in a row, allow the vacuum sealer to cool down
for 40 minutes.
!
Replacement bag roll packs can be ordered at luvele.com.au
Scan the QR code below to access bag rolls.
Operation Operation
Straighten the open end of the bag and make sure there are no folds in the
bag.
STEP
2
STEP
3
Close the lid and place the ‘Easy Lock Handle’ in the ‘Lock’ position.
STEP
4
Put the items you wish to vacuum seal inside the bag. Use only the specially
designed vacuum bags/rolls supplied by Luvele.
STEP
1
Place the open end of the bag within the vacuum chamber area. Make sure
the air intake is not covered by the bag. Also, make sure the bag on the
seal line is completely flat and that there is approximately 5cm of bag roll
between the top of the item being sealed in the bag and the dual seal line.
Check the LED status of the VACUUM buon and the FOOD buon. If
the item you are sealing is dry then select DRY on the FOOD buon. If the
item is moist then select MOIST on the FOOD buon.
Then select the desired vacuum pressure with the VACUUM buon.
Select NORMAL for general items. If you need to seal delicate items then select the
GENTLE buon.
When you have set the FOOD buon and VACUUM buon to desired seings, then
press the AUTO VAC buon. The unit will then vacuum the bag and when complete
will automatically seal the bag.
STEP
6
The vacuum packaging is now done. Lift the ‘Easy Lock Handle’ to the open
position and take out the vacuum packed bag.
STEP
5
IMPORTANT:
The Luvele Deluxe PRO should only be used with specifically designed vacuum
sealer bags provided by Luvele. Do not aempt to use other bags not intended for
vacuum sealing. Cut the bags straight across with scissors to open a sealed bag.
!

INSTRUCTION | P15
INSTRUCTION | P14
Vacuum Sealing Moist Items:
Moist items are more dicult to vacuum seal because the moisture in the
bag naturally wants to get sucked towards the seal area where the vacuuming is
taking place. If the moisture reaches the seal line the vacuum sealer will
automatically start to seal the item. This can happen while there is still air in the
bag and can give the appearance that the vacuum sealer is not working correctly.
Following are some tips to overcome this:
• If aempting to seal moist meats like fish and chicken, it is recommended that you
cut the vacuum bag with extra length, so there is room for the moisture to move
during the vacuuming process and so the moisture does not reach the seal line. 10
to 15cm should be enough length from the end of the meat item to the seal area.
• Another solution to sealing high moisture items is to wrap them in plastic wrap
then place them in the vacuum bag to be vacuum sealed. This should prevent
most of the liquid being sucked towards the seal area.
• If placing large moist items in a bag like a whole fish, it is very important you do
not leave any moisture near the seal area. Once you have placed this type of item
in the bag use some dry paper towel to wipe down the seal area for a successful
outcome.
• Liquid items like soups, stocks, gravy etc should all be frozen before aempting to
seal.
Storage time will vary depending on the freshness of foods that are being
vacuumed packaged. The fresher the foods the longer the storage time will be.
The main element that causes food to lose its nutritional value, texture, flavor, and
overall quality is oxygen. Vacuum packaging helps to extend the life of foods by
removing most of the oxygen in a sealed bag or container. Removing oxygen from
stored foods helps to inhibit the growth of micro-organisms. There are three main
types of micro-organisms that aect stored foods. They are mould, yeast and
bacteria.
• Mould: Easy to identify due to its characteristic fuzz. Moulds cannot grow in
vacuum packaging because of the low oxygen environment. Therefore, vacuum
packaging eliminates mould.
• Yeast: Yeast is the fermentation of foods. It can be identified by smell or taste.
Yeast requires sugar and a moderate temperature to grow and it can grow with
or without air. Refrigeration will slow the growth of yeast and freezing stops it
completely.
• Bacteria: Bacteria can grow with or without air. Bacteria results in discoloration,
soft or slimy texture and an unpleasant smell. The best way to combat bacteria is
to both vacuum pack and freeze foods.
Storing foods at low temperatures is critical for preserving foods safely. Growth of
micro-organisms is reduced at temperatures below 4° C. Storing foods at -17°C
will not kill micro-organisms but it will stop them from growing. For the best results
freeze perishable foods that have been vacuumed sealed.
Thawing and heating vacuumed packaged foods
Always thaw frozen foods in the refrigerator or microwave. Do not leave foods to thaw
at room temperature. When microwaving a vacuum packaged food cut a corner of the
bag and place on a microwave safe tray.
You can reheat foods in a vacuum sealed bag by placing in water at a low simmer.
IMPORTANT:
Vacuum sealing liquids like soups, oils, wet marinades etc. in a bag without
freezing them should be avoided. The best solution to vacuum seal liquid with
your Deluxe PRO vacuum Seal is with our glass canister set.
Please visit luvele.com.au for more information on our glass canister set.
!
Operation Safety

INSTRUCTION | P16 INSTRUCTION | P17
Re-sealing Chip Packets
You can utilise the seal strip to re-seal packaging that has already undergone a
commercial quality seal. This allows half consumed packets of chips, crackers and
cereals to be resealed by placing on sealing strip. When resealing, ensure that the
bag does not reach into the vacuum chamber, as it will crush delicate items. Use
this method to reseal suitable packets only.
Tips for Vacuum Packaging Non-Food Items
The Luvele Deluxe PRO Vacuum Sealer can also be used to protect non-food items
from corrosion, oxidation and moisture. The same process can be used to vacuum
seal non-food items as food items.
Vacuum Packaging Silverware & Cutlery
When vacuum packaging silverware and cutlery make sure all sharp edges are
covered with a cushioning material such as paper towel to avoid puncturing bag.
Vacuum Packaging First Aid Kits
Vacuum packaging first aids kits to store in your home, boat or car is a great way
to keep items dry and free from dirt and mould. Also consider vacuum sealing
flares, baeries, flashlight, candles and matches.
Vacuum Packaging for Outdoor Activities
When camping vacuum packing your clothes can save space in your bag and
keep dry at the same time. Also, vacuum seal your maps, matches and snacks.
Vacuum Packaging paint brushes
When painting around the home you can vacuum package your wet paint brushes
between coats rather than washing. This is particularly useful for oil based paints
that require mineral turpentine to clean.
Vacuum Packaging Ice
You can vacuum package ice to use as an icepack for picnics and other
outdoor activities. When the ice melts you then have fresh drinking
water or refreeze to use again as an icepack.
Vacuum Packaging Meat & Fish
For the best results when vacuum packaging meats and fish, pre-freeze for
1-2 hours before vacuum packaging in bag. This helps meats to retain their shape
and prevents any liquids from overflowing into vacuum sealer.
Vacuum Packaging Cheese
To keep cheese fresh you can vacuum pack after each use. Make the bag extra
long when sealing for the first time. Cut sealed edge when you’re ready to use
cheese. To re-package simply place the cheese back in to the bag and re
vacuum seal.
Vacuum Packaging Vegetables
Vegetables need to be blanched before vacuum packaging. This stops enzymes
from aecting the flavor, colour and texture of the vegetable. To blanch vegetables,
place in boiling water for approximately 1 minute. After blanching place the
vegetable into iced cold water to stop the cooking process. Then dry thoroughly
on paper towel before vacuum packaging. There should be no excess water in the
bag.
Note: Cruciferous vegetables such as broccoli, brussels sprouts, cabbage and
cauliflowers naturally emit gases during storage. Therefore, after blanching and
vacuum packaging they must be stored in freezer only. Mushrooms and garlic
should not be vacuumed packed.
Vacuum Packaging Fruits
Fruits can be vacuumed sealed whole or sliced. For longer lasting storage place
fruits in freezer.
Vacuum Packaging Coee or Powdery Foods
To prevent food particles from being drawn into vacuum pump place a coee filter
or piece of paper towel at the top of bag before vacuum packaging. You can also
place the food in its original bag inside a vacuum sealer bag.
Vacuum Packaging Liquids
Before vacuum packaging liquids such as stock, pre-freeze in a ice cube tray until
frozen. Place frozen cubes into vacuum sealer bag. When ready to use place
frozen cube straight in to dish being prepared.
Tips Tips

INSTRUCTION | P18 INSTRUCTION | P19
The bag melts
Should the dual seal strip overheat and melt the bag, it may be necessary to lift the lid
and allow seal strip to cool for a few minutes.
Air has re-entered into the bag after being sealed
• Leaks along the seal can be caused by wrinkles, debris, crumbs, grease or liquids.
Reopen bag, wipe the top inside of the bag and smooth it out along the sealing
strip before resealing.
• The release of natural gases or fermentation from foods such as fresh fruits
and vegetables may occur. Most vegetables require blanching prior to vacuum
packaging.
• Open bag if you think food has begun to spoil, and discard food. Lack of
refrigerator or fluctuating temperatures in the refrigerator can cause food to spoil.
If food is not spoiled then consume food immediately.
• Check the bag for a puncture or hole which may have released the vacuum. This
can occur when vacuum sealing sharper/harder items. Do not vacuum package
hard items with sharp points like bones or shell. Cushion sharp edges in the
contents of the bag with paper towels.
Nothing happens when I try to vacuum seal a bag
• Check power cord to see if it is firmly plugged into electrical outlet.
• Examine power cord for any damage.
• See if electrical outlet is functioning by plugging in another appliance.
• Make sure the bag is placed correctly inside vacuum chamber and beneath the air
intake.
• Make sure there is 5cm of flat bag between the top of the item in the vacuum bag
and the dual seal strip. The bag needs to be completely flat on the dual seal strip.
Air is not removed from the bag completely
• To seal correctly, the open end of the bag should be resting entirely inside the
vacuum chamber area.
• Check the dual seal strip and the foam gaskets are free of any food residue. Make
sure both the upper and lower foam gaskets are flat in their grooves and not
compressed or damaged in anyway. You can try flipping the foam gaskets over if
needed. Wipe clean and smooth them back into place if needed.
• Vacuum bag may have a leak. To test, seal the bag with some air in it, submerge in
water, and apply pressure. Bubbles indicate a leak. Reseal or use another bag.
• Use only the specified vacuum bag with vacuum channels provided by Luvele.
• Leaks along the seal can be caused by wrinkles, debris crumbs, grease or liquids.
Reopen bag, wipe the top inside of the bag and smooth it out along the sealing
strip before resealing.
• There is a vacuum pressure sensor built in this machine. The machine will not turn
to seal automatically if the vacuum pressure inside the bag is not able to reach the
predetermined vacuum pressure. Check dual seal strip and the foam gaskets for
debris and correct position. Wipe clean and smooth them back into place, and try
again.
Trouble Shoot Trouble Shoot
Watch our Foam Gasket video by
scanning this QR code for more tips.

!
Cleaning your Vacuum Sealer:
!
INSTRUCTION | P20
IMPORTANT:
Do not store your vacuum sealer with any food residue remaining on it.
Especially on the dual seal strip and foam gaskets. If food residue is left on
these parts, it can aect the vacuum sealing function.
IMPORTANT:
To avoid possible illness, do not reuse bags after storing raw meats, raw fish or
greasy foods. Do not reuse bags that have been microwaved or boiled.
Cleaning
INSTRUCTION | P21
Cleaning vacuum bags:
STEP
2
STEP
3
STEP
1
STEP
2
STEP
3
STEP
1Always unplug the unit before cleaning.
Do not immerse in water or any other liquid.
Avoid using abrasive products or material to clean the unit, for they will
scratch the surface.
STEP
4
STEP
3
Use a mild dish washing soap and a warm, damp cloth to wipe away
food residue or around components.
Dry thoroughly before using again.
PLEASE NOTE:
The foam gaskets around the vacuum chamber should be dried thoroughly
before storing. If removal and re-assembling of foam gaskets is required, then be
careful to position them correctly to ensure no vacuum leakage.
!
Storing Your Vacuum Sealer:
Wash bags in warm water with a mild dish washing soap.
When washing bags in dishwasher, turn bags inside out and spread them
over top rack of dishwasher, so entire surface is exposed to the wash.
Dry thoroughly before reusing.
STEP
2
STEP
1Keep the unit in a flat and safe place, out of the reach of children.
Remember to make sure the ‘Easy Lock Handle’ is in the ‘Store’ position
when storing, to protect the foam gaskets.

INSTRUCTION | P23
INSTRUCTION | P22
Storage Storage
Foods Where to
store
Storage life when
Vacuumed sealed
Normal storage life
Baked Goods
Bagels, Bread, Pastries Freezer 1-3 years 6-12 months
Nuts
Almonds, Peanuts Pantry 2 years 6 months
Sunflower Seeds Pantry 2 years 6 months
Coee
Coee Beans Freezer 2-3 years 6 months
Coee Beans Pantry 1 year 3 months
Ground Coee Freezer 2 years 6 months
Ground Coee Pantry 5-6 months
Prepared Liquids
Sauces, Soups, Stews Freezer 1-2 years 3-6 months
Dry Foods
Beans, Grains Pantry 1-2 years 6 months
Pasta, Rice Pantry 1-2 years 6 months
Powdery Foods
Dried Milk Pantry 1-2 years 6 months
Dried Coconut Pantry 1-2 years 6 months
Flour Pantry 1-2 years 6 months
Sugar, Brown Sugar Pantry 1-2 years 6 months
Snack Foods
Chips Pantry 3-6 weeks 1-2 weeks
Cookies, Crackers Pantry 3-6 weeks 1-2 weeks
Foods Where to
store
Storage life when
Vacuumed sealed
Normal storage life
Meat
Beef, Pork, Lamb Freezer 2-3 years 6 months
Ground Meat Freezer 1 year 4 months
Poultry Freezer 2-3 years 6 months
Fish Freezer 2 years 6 months
Hard Cheeses
Cheddar, Swiss Refrigerator 4-8 months 1-2 weeks
Parmesan Refrigerator 4-8 months 1-2 weeks
Vegetables (Most vegetables need to be blanched before vacuum sealing)
Asparagus Freezer 2-3 years 8 months
Broccoli, Cauliflower Freezer 2-3 years 8 months
Cabbage, Brussels
Sprouts
Freezer 2-3 years 8 months
Corn (cob or kernel) Freezer 2-3 years 8 months
Green Beans Freezer 2-3 years 8 months
Lettuce, Spinach Refrigerator 2 weeks 3-6 days
Snow Peas, Snap Peas Freezer 2-3 years 8 months
Fruits
Apricots, Plums Freezer 1-3 years 6-12 months
Peaches, Nectarines Freezer 1-3 years 6-12 months
Softer Berries
Raspberries, Blackberries Refrigerator 1 week 1-3 days
Strawberries Refrigerator 1 week 1-3 days
Harder Berries
Blueberries Refrigerator 2 weeks 3-6 days
Cranberries Refrigerator 2 weeks 3-6 days

INSTRUCTION | P24
The Luvele Deluxe PRO is backed by our 2 Year Total Cover Warranty.
Our warranty will cover any manufacturing fault with the product and will also cover
damage caused during transit.
Your warranty starts from the purchase date of your Luvele product. Please visit
www.luvele.com.au to register your warranty. Further instructions can be found
on your warranty card.
Warranty Process
We want to make any warranty claim as simple as possible for you. All you need to do
is contact us at [e-mail] and provide us information about the
problem you are having with your item. Firstly, we will suggest some troubleshooting
ideas to establish whether or not the issue can be fixed without a return. Photos of
the fault may be requested if and where appropriate, and if it will ensure a faster
resolution.
Generally, if you have an issue with your item within 30 days of receiving it, we will
email you a prepaid return label that can be printed out and used to send the item
back with. We will then generally send you a brand new item. The new item will be
shipped within 48 hours of receiving the faulty item back. A confirmation email will
be sent when your faulty item is received back.
If you have an issue after the 30 day period we will consider repairing your item if
suitable. If it cannot be repaired it will be replaced with a brand new item. Refunds
will only be oered within the 30 day money back guarantee, if you choose this
option over a new replacement. Outside of this 30 day period, your item will be
repaired or replaced.
We are here to help, so please email us and the best solution to meet your needs
will be oered.
[email protected]om | www.luvele.com.au
Warranty
LUVELE DELUXE PRO VACUUM SEALER
INSTRUCTION BOOKLET & USER GUIDE
INSTRUCTION | P25
Notes