FREEDOM MICRO™ INSTALLATION GUIDE
10
MTI P/N 063-1581-00 rev B ©2014 MTI All Rights Reserved
MTI 1050 NW 229th Avenue Hillsboro, OR 97124 T:800.426.6844 www.mobiletechinc.com
MTI
TROUBLESHOOTING: LED STATUS INDICATORS
Visual Reference System Status Condition Solution
Puck white double ash every 8
seconds
No audible alarm
Puck seated in riser
Power is on, puck is disarmed Mount customer product and
learn system
Puck LEDs solid white.
No audible alarm.
Puck seated in riser.
Power is on, Puck is armed. Reconnect power
Puck ashes red and white
Steady alarm
Puck is in a state of alarm due
to theft, tampering or improperly
mounted customer product
Insert IntelliKey to silence alarm
Fix alarming condition (check
mounted product)
Remove IntelliKey
Puck LED solid blue
Alarm module LEDs are solid red
No audible alarm
Puck is seated in riser
Short circuit in SmartCable or
customer product
Replace SmartCable
If issue is not resolved, replace
customer product
In order to maximize consumer shopping experience during open hours, consider the following steps to extend battery life:
• TURN OFF or to put all displayed devices/SKUs in SLEEP mode for the off hours for your store.
• Lowering the brightness level (during open hours) on your devices by 15-20%
If you experience any condition not listed above, please contact Customer Service at 1-800-426-6844, Opt. 1
