M2M MQ03-LTE-M-FIRE-AV User manual

© M2M Services, 1 Kukush Str, building M8, Sofia 1309, Bulgaria www.m2mservices.com
MQ03-LTE-M-FIRE-AV
Dual-Path/Sole-Path Communicator
with Dial Capture Interface
Installation and Operations Manual
Doc. No. 03004 V 1.4 08/2021

MQ03-LTE-M-FIRE-AV Installation and Operation Manual
Proprietary Content, v.1.4 08/2021 2 © M2M Services 2021
Table of Contents
About this document ...................................................................................................................................................3
Product Description......................................................................................................................................................5
Main Features.............................................................................................................................................................5
Specifications .............................................................................................................................................................6
Mounting and Wiring...................................................................................................................................................7
Wiring the Communicator .........................................................................................................................................7
Mounting the Communicator................................................................................................................................... 11
Programming .............................................................................................................................................................. 16
Programming the Control Panel ............................................................................................................................. 16
Troubleshooting....................................................................................................................................................... 16

MQ03-LTE-M-FIRE-AV Installation and Operation Manual
Proprietary Content, v.1.4 08/2021 3 © M2M Services 2021
About this document
This document was prepared and wholly owned by M2M Services. It is intended to provide trained personnel with the
installation of the MQ03-LTE-M-FIRE-AV. M2M Services reserve the right to edit and revise this manual without notice.
Agency Listings and Approvals
These listings and approvals apply only to the module specified in this document. In some cases, listing may be in
progress.
•FCC Statement
This equipment complies with FCC rules Part 15, FCC registration No. XMR201707BG96 and operation is subject
to the following conditions:
(1) This device may not cause harmful interference, and
(2) This device must accept any interference received.
•ETL No. 5013005, conforms to following UL standards:
- UL864 –Control Units and Accessories for Fire Alarm Systems
- UL1610 –Central-Station Burglar Alarm Units
Limited Liability
The user agrees that although the Device could reduce the risk of fire, theft, burglary, or other dangers, it does not
guarantee against such events. M2M Services will not take any responsibility regarding personal, property or revenue
loss while using the Device. M2M Services responsibility according to local laws does not exceed the value of the
purchased system. M2M Services is not affiliated with GSM operators providing cellular services; therefore it is not
responsible for network services, coverage, or its operation.
Manufacturer Warranty
The Device carries a non-transferable hardware limited warranty by the manufacturer M2M Services. This warranty does
not cover any postal or labor costs for the removal and reinstallation of the Device. This warranty does not cover any
subscriber agreements or failure of services provided under the terms of such subscriber agreements, or failure of
cellular, GPRS, LAN or other related networks functions and services. The warranty is not valid if the device has been
modified or used in a manner contrary to its intended purpose and does not cover damage to the Device caused by
installation or removal of the Device or any of its components. This warranty is void if the Device has been damaged
by improper maintenance, SIM card removal, accident or unreasonable use, negligence, acts of God, neglect, improper
service, or other causes not arising out of defect in materials or build. This warranty does not cover the elimination of
externally generated electrostatic fields or noise, or the correction of problems with the antenna or weak signal
reception, damage to software, accessories or alarm system external components, cosmetic damage or damage due
to negligence, misuse, abuse, failure to follow operating instructions, accidental spills or cleaners applied by the
customer, damage due to environmental causes such as floods, airborne fallout, chemicals, salt, hail, windstorms,
moisture, lightning or extreme temperatures, damage due to fire, theft, loss or vandalism, damage due to improper

MQ03-LTE-M-FIRE-AV Installation and Operation Manual
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storage and connection to equipment of another manufacturer, modification of existing equipment, faulty installation
or short circuit.
M2M Services will not be liable in any event of incidental, special or consequential damages (including loss of profits),
and the Client shall have no claim against M2M Services for termination of contracts, indemnification, compensation
for loss of customers, loss of profits, prospective profits, distribution rights, market share, goodwill, investments made
or any similar losses that may result from any faults in the operation of the Device and the services provided by M2M
Services.
Safety Instructions
✓This unit must be checked by a qualified technician once a year.
✓The MQ03-LTE-M-FIRE-AV device contains a radio transceiver operating over LTE CAT-M1 band.
✓Do not use the Device with medical devices, in places or where it could interfere with other devices and cause
any potential danger.
✓Do not expose the Device to high humidity, chemical environment, or mechanical impacts.
✓Do not use the Device in hazardous environment. Do not store or install the Device in overheated, dusty, wet
or overcooled places.
✓The Device should be mounted in areas with restricted access. Any system repairs must be done only by
qualified, safety aware personnel. Do not disassemble or refit the Device. Do not attempt to personally repair
it.
✓Mains power must be disconnected before any installation starts. The device installation or maintenance must
not be done during stormy conditions.
✓The device must be powered by DC 12-29V power supply.
✓Blown fuses or any other components of the Device must not be replaced by the user.
✓Keep the Device dry. Any liquid, i.e., rain, moisture, may destroy or damage the internal circuitry.
✓Handle carefully. Do not shake it violently.
✓Do not clean it with chemicals or detergent.
✓Please read the user manual carefully before installing or operating on the Device. Otherwise, it may not work
properly or be damaged.
Technical Support
For support in the USA and Canada, contact M2M Services Technical Support at:
•Telephone: [phone]
•Email: [e-mail]
•Website: support.m2mservices.com

MQ03-LTE-M-FIRE-AV Installation and Operation Manual
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Product Description
The MQ03-LTE-M-FIRE-AV is a digital cellular communicator with dial capture interface. It represents the latest
communication technology for the security industry. The communicator is equipped with dual-SIM. In the US one of
the SIM cards supports AT&T and the other supports Verizon.
This communication solution is a complete communication platform for data transfer from alarm systems at remote
sites to Central Monitoring Stations (CMS). The platform allows bi-directional data transmission by using LTE CAT-M1
network and LAN.
Main Features
✓Universal Panel Compatibility –Dial capture interface supporting Contact ID, SIA, and Pulse 4/2
✓Exceptional Redundancy –Dual-SIM device
✓Connection monitoring –adjustable fault reporting time as low as 20 seconds.
✓High reliability due to multiple transmission channels (LTE CAT-M1/LAN) and redundant servers.
✓Web-based software and a smartphone app for device configuration and diagnostics. Remote firmware
updates.
✓End-user smartphone app –supports push and email notifications.

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Specifications
Characteristics
Technical Specifications
Supply Voltage
+12 to +29 VDC
Consumption
Standby 60 mA
Peak 200 mA
Frequency
LTE CAT-M1 700/850/1700/1900/2100 MHz
GSM Providers
AT&T, Verizon, or other available networks in the area
Dimensions
2.48”x3.54”x1.26”
Weight
2.56 oz without antenna
Environmental
Operating temperature: 0°C to 49°C (32°F to 120°F)
Humidity: 0 to 85% relative humidity, non-condensing

MQ03-LTE-M-FIRE-AV Installation and Operation Manual
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Mounting and Wiring
▪Recommended location and wiring methods must be in accordance with the National Electrical code, ANSI/NFPA 72.
▪Installation must be in accordance with the National Fire Alarm and Signaling Code, NFPA 72.
▪The communicator must be connected to a UL Listed compatible panel with power limited circuits.
▪The communicator must be powered by a regulated UL Listed UOJZ, UTOU, NBSX control panel or power supply.
▪The wiring should be done only when the panel is powered down.
▪For Dry/Indoor use only.
Wiring the Communicator
The terminal strips can accommodate solid or stranded wire sizes from 14 to 22 AWG.
Figure 1: Wiring Diagram
(+)
Connect this terminal to AUX + of the panel.
(-)
Connect this terminal to the AUX –(GND) of the panel.
RING
Connect this terminal to the RING of the primary dialer of the panel.
TIP
Connect this terminal to the TIP of the primary dialer of the panel.
RING2
Connect this terminal to the RING of the backup dialer of the panel.
TIP2
Connect this terminal to the TIP of the backup dialer of the panel.
Note: IN1, IN2, IN3, IN4, OUT1, OUT2 –Not required for reporting via the PSTN dialers

MQ03-LTE-M-FIRE-AV Installation and Operation Manual
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Wiring for FACP Relay Trigger Input Reporting
Figure 2: Wiring Diagram
(+)
Connect this terminal to AUX + of the panel.
(-)
Connect this terminal to the AUX –(GND) of the panel.
IN1
Connect this terminal to a Trouble Relay Output.
IN2
Connect this terminal to a Fire Alarm Relay Output.
IN3
Connect this terminal to a Waterflow Alarm Relay Output.
IN4
Connect this terminal to a Supervision Alarm Relay Output.
Note: RING, TIP, RING2, TIP2, OUT1, OUT2 –not required when using the FACP relays

MQ03-LTE-M-FIRE-AV Installation and Operation Manual
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Optional Wiring for FACP Relay Trigger Input Reporting
(supervised outputs) *
Figure 3: Wiring Diagram for FACP Relay Trigger Input Reporting
(+)
Connect this terminal to AUX + of the panel.
(-)
Connect this terminal to the AUX –(GND) of the panel.
IN1
Connect this terminal to a Trouble Relay Output.
IN2
Connect this terminal to a Fire Alarm Relay Output.
IN3
Connect this terminal to a Waterflow Alarm Relay Output.
IN4
Connect this terminal to a Supervision Alarm Relay Output.
Note: RING, TIP, RING2, TIP2, OUT1, OUT2 –not required when using the FACP relays
*To use this feature, you must enable it in the M2M Administrative Platform -> Device Dashboard menu or via the
RControl Admin mobile application.

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Optional Wiring for Two Supervised Ring/TIP lines of the M2M
Communicator*
The MQ03-LTE-M-FIRE-AV supports RING and TIP wires supervision. The communicator will detect and
report trouble in case the RING/TIP connection between the device and the FACP is violated.
To supervise the RING and TIP connection, refer to the wiring diagram* below:
Figure 4: Wiring Diagram for supervision of the two RING/TIP lines of the FACP
(+)
Connect this terminal to AUX + of the panel.
(-)
Connect this terminal to the AUX –(GND) of the panel.
Primary Dialer
RING
Connect this terminal to the RING of the primary dialer of the panel.
TIP
Connect this terminal to the TIP of the primary dialer of the panel.
OUT1
Connect this terminal to the R1 of the primary dialer of the panel.
IN3
Connect this terminal to the T1 of the primary dialer of the panel.
Backup Dialer
RING2
Connect this terminal to the RING of the backup dialer of the panel.
TIP2
Connect this terminal to the TIP of the backup dialer of the panel.
OUT2
Connect this terminal to the R1 of the backup dialer of the panel.
IN4
Connect this terminal to the T1 of the backup dialer of the panel.
*To use this feature, you must enable it in the M2M Administrative Platform -> Device Dashboard menu or via the
RControl Admin mobile application.