Marquis Spas User manual

M A R Q U I S S P A S ®OWNER’S MANUAL

We sincerely hope your spa life is a pleasant experience. If problems should

arise, contact your authorized Marquis Spas®dealer. Or contact Marquis Corp.

at any of the following:

Email: [email protected]

Web: www.marquisspas.com

Marquis Corp.

596 Hoffman Road

Independence, OR 97351, USA

This manual is provided to enhance your enjoyment of your spa and to prevent

non-warranty situations. It is your sole responsibility to read, understand and

comply with the instructions in the owner’s manual. Please save your original

sales receipt for reference in case of a future warranty claim. Failure to use,

maintain or install the spa in compliance with this owner’s manual could result in

loss of warranty coverage.

PRODUCT REFERENCE

SERIAL NUMBER LOCATION

You will find the serial number in the equipment area.

PLEASE FILL OUT AND KEEP FOR FUTURE REFERENCE

Name of Purchaser________________________________________________

Date of Purchase _________________________________________________

Address ________________________________________________________

City _____________________Country/Province_________________________

Postal Code _____________________________________________________

Spa Model/Colour _________________________________________________

Spa Serial No.____________________________________________________

Pack Serial No.___________________________________________________

Dealer’s Name ___________________________________________________

Dealer’s Address _________________________________________________

City _____________________Country/Province_________________________

Postal Code _____________________________________________________

Telephone _______________________________________________________

Every effort has been made to ensure the accuracy of this manual. However,

Marquis Spas®reserves the right to improve its product without notice. This

could create a minor variation between this manual and the actual product you

receive. We apologize for any inconvenience this may cause.

SEPARATE WASTE COLLECTION

This symbol indicates the need for separate waste

collection of electronic and electrical equipment.

Please do your part in protecting the environment and

human health by reusing and recycling used ele

equipment whenever possible. Please do not dispose

of such equipment as unsorted municipal waste. This

product was put on the market after August 13, 2005.

ctronic

OWNER’S MANUAL INDEX

IMPORTANT SAFETY INSTRUCTIONS

All Spa Models ........................................................................................2

Personal Safety...................................................................................... 2

INSTALLATION INSTRUCTIONS

Location.................................................................................................. 3

Filter Cartridges...................................................................................... 3

Electrical Requirements.......................................................................... 4

STARTING YOUR SPA ...............................................................................4-5

SPA CONTROL OPERATION

Destiny, Envy, Euphoria, Mirage, Promise, Quest, Rendezvous, Resort,

Retreat, Reward, Spirit.............................................................................5-6

Epic, Show... ...........................................................................................7-8

Adagio™ Audio System...........................................................................8

Aquavision Unit........................................................................................8

EQUIPMENT DIAGRAMS

Destiny Envy, Euphoria, Mirage, Promise, Quest, Rendezvous, Resort,

Retreat, Reward, Spirit.............................................................................8

Epic, Show...............................................................................................9

2009 SPA MODELS

Destiny.....................................................................................................9

Envy.........................................................................................................10

Epic..........................................................................................................10

Euphoria.................................................................................................. 11

Mirage......................................................................................................11

Promise....................................................................................................12

Quest....................................................................................................... 12

Rendezvous............................................................................................ 13

Resort...................................................................................................... 13

Retreat.....................................................................................................14

Reward.....................................................................................................14

Show........................................................................................................15

Spirit.........................................................................................................16

TROUBLESHOOTING................................................................................. 16-17

LCD Diagnostic Messages ......................................................................17

Maintenance Reminders..........................................................................17

MARQUIS SPA CARE.................................................................................17-19

Water Care Troubleshooting....................................................................19

MAINTENANCE........................................................................................... 19-21

OWNER’S PROTECTION PLAN..................................................................22

ADAGIO™ AND AQUAVISION LIMITED WARRANTY..............................23

Marquis Spas®is fully compliant with the European Union Council Directive

2002/95/EC (restriction of Hazardous Substances – RoHS).

Additionally, products are marked according to Annex IV of Council Directive

2002/96/EC (Waste Electrical and Electronic Equipment – WEEE) which

addresses the handling of products at the end of their useful life.

M A R Q U I S S P A S ®OWNER’S MANUAL

SAFETY INSTRUCTIONS

The following instructions contain important safety information. We strongly

encourage you to read and apply them.

IMPORTANT SAFETY INSTRUCTIONS

WHEN INSTALLING AND USING THIS ELECTRICAL EQUIPMENT, BASIC

SAFETY PRECAUTIONS SHOULD ALWAYS BE FOLLOWED, INCLUDING THE

FOLLOWING:

1. READ AND FOLLOW ALL INSTRUCTIONS.

2. WARNING: To reduce the risk of injury, do not permit children to use this

product unless closely supervised at all times.

3. DANGER: RISK OF CHILD DROWNING. Extreme caution must be

exercised to prevent unauthorized access by children.To avoid accidents,

ensure that children cannot use the spa or hot tub unless they are

supervised at all times.

4. WARNING: Disconnect all supply circuits before obtaining access to the

terminal.

5. A ground/earth terminal is provided on the terminal block located on the

outside of the control box. To reduce the risk ofelectric shock, connect this

terminal to the grounding/earth terminal of your electrical service or supply

panel with a continuous green/yellow, insulated copper wire. The wire must

be equivalent in size to the circuit conductors supplying the equipment.In

addition, a bonding terminal (pressure wire connector) is provided on the

outside of the control box for bonding to local ground/earth points. To

reduce the risk of electric shock, this connector should be bonded with a

No. 8 AWG (8.42mm2) solid copper wire to any metal ladders, water pipes,

or other metal within five feet (1.5m) of the spa to comply with local

requirements.

6. Your spa uses ground fault circuit interrupters (GFCIs) or residual current

devices (RCDs) in the electrical sub-panel. Before each use of the spa and

with the unit operating, press the Test button on each breaker. The switch

should click over to the “Trip” position. Wait thirty seconds and reset each

RCD breaker by switching it completely off and then completely on. The

switch should then stay on. If either of the interrupters does not perform in

this manner, it is an indication of an electrical malfunction and the possibility

of an electric shock. Disconnect the power until the fault has been identified

and corrected.

7. Install the spa so proper drainage is provided for the compartment

containing the electrical components.

8. DANGER: RISK OF ELECTRIC SHOCK. Do not permit any appliance,

such as a light, radio, telephone, or television within 1.5m of the spa or hot

tub.

9. WARNING: TO REDUCE THE RISK OF INJURY.

• The water in the spa should never exceed 40° C. Water temperatures

between 38° C and 40° C are considered safe for a healthy adult. Lower

water temperatures are recommended for extended use (exceeding 10

minutes) and for young children.

• Since excessive water temperatures have a high potential for causing

fetal damage during the early months of pregnancy, pregnant or possibly

pregnant women should limit spa water temperatures to 38° C.

• Before entering a spa, the user should measure the water temperature

with an accurate thermometer since the tolerance of temperature-

regulating devices may vary as much as +/- -3° C.

• The use of drugs, alcohol, or medication before or during spa use may

lead to unconsciousness with the possibility of drowning.

• Persons suffering from obesity or with a medical history of heart disease,

low or high blood pressure, circulatory system problems or diabetes

should consult a physician before using the spa.

• Persons using medications should consult a physician before using a spa

since some medication may induce drowsiness while other medication

may affect heart rate, blood pressure, and circulation.

10. DANGER: TO REDUCE THE RISK OF INJURY TO PERSONS. Do not

remove the suction fittings.

11. DANGER: RISK OF INJURY. Never operate a spa if the suction fitting(s)

are broken or missing. Never replace a suction fitting with one rated less

than the flow rate marked on the original suction fitting. The suction fittings

in the spa are sized to match the specific water flow created by the pump.

Should the need arise to replace the suction fittings or the pump, be sure

that the flow rates are compatible.

12. DANGER: Children are especially sensitive to hot water. At no time should

children have unsupervised access to the spa. Children must notbe

allowed to climb onto the spa cover. All Marquis Spas are equipped with a

locking safety cover.Always lock the child resistant locks after using the

spa for your children’s safety.

13. CAUTION: To reduce the number of airborne bacteria in an enclosed spa

area, proper ventilation must be provided.

14. WARNING: The design and construction of this spa are in accordance with

all applicable regulations. Modifying or adding spa components may affect

proper spa functioning, and may void the compliance markings.

15. SAVE THESE INSTRUCTIONS.

PERSONAL SAFETY

Prolonged immersion in hot water can result in HYPERTHERMIA, a dangerous

condition which occurs when the internal temperature of the body reaches a

level above normal (37°C). The symptoms of hyperthermia include dizziness,

fainting, drowsiness, lethargy, and a body temperature above 37°C. The

physical effects of hyperthermia include unawareness of impending hazard,

failure to perceive heat, failure to recognize the need to exit the spa, physical

inability to exit the spa, fetal damage in pregnant women, and unconsciousness

resulting in a danger of drowning.

WARNING: The use of alcohol, drugs, or medication can greatly increase the

risk of fatal hyperthermia in hot tubs and spas.

Persons taking medications which induce drowsiness such as tranquilizers,

antihistamines, or anticoagulants should not use the spa.Pregnant women and

persons with a medical history of heart disease, diabetes, or high blood pressure

should consult a physician before using the spa.

PERSONAL SAFETY DOS:

• Be sure your spa is connected to the power supply correctly – use a

licensed contractor.

• Disconnect the spa from the power supply before draining the spa or

servicing the electrical components.

• Test the RCD monthly.

• Test the water temperature with your hand before entering the spa to be

sure that it’s a comfortable temperature.

• Do not use the spa if water temperature is outside of set temperature.

• Remember thatwet surfaces can be very slippery. Take care when

entering and exiting the spa.

• Use the safety cover when the spa is not in use, whether it is empty or full

of water.

• Keep the water clean and sanitized with correct chemical care.

• Turn on the jets when adding ANY spa water chemicals.

• After running the pump for three consecutive 15 minute periods (if so

desired), allow for a 30 minute cool-down period.

• Clean the filter cartridge(s) monthly to remove debris and mineral buildup

which may affect the performance of the hydrotherapy jets, limit the flow,

or trip the high limit thermostat which will turn off the entire spa.

PERSONAL SAFETY DON’TS:

• Don’t use the spa with the equipment compartment door removed.

• Don’t use the spa for long periods of time at water temperatures in excess

of 40°C.

• Don’t allow the jet pump(s) to operate for an extended period of time with

the cover in place. Extended pump operation will cause a slow heat

buildup due to water friction. The spa equipment controls are equipped

with a built-in safety timer that will automatically shut off the jet pump(s)

after 15 minutes of continuous operation should it have been left on

inadvertently.

• Don’t operate the spa at any time with the filter cartridge(s) removed.

• Don’t lift or drag the cover by using the tie-down straps or cover skirting;

always lift and carry by using the external handles.

• Don’t store chemicals in the spa’s equipment compartment.

M A R Q U I S S P A S ®OWNER’S MANUAL

INSTALLATION INSTRUCTIONS

LOCATION

For your portable spa to function properly and safely, it must be located on a

hard, flat, level surface. Inground spas require special installation techniques

and should be planned in conjunction with your authorized Marquis Spas®

dealer. Improper installation can result in structural damage to the spa and the

voiding of your spa warranty. Items to discuss with your dealer include: local

construction codes, electrical service requirements, serviceability of equipment,

existing underground obstructions such as gas, water, and telephone lines,

safety measures such as fences and locks, and visibility of the spa installation

from the home, street, and neighbours.

• Do not shim your spa.If your pad is not level you must pour a top cap:

contact a professional.

• Allow for sufficient water drainage around the spa to help preserve the

equipment and support structure. This includes indoor installations.

• A filled spa can weigh up to 2268 Kg and the location must support the

weight of the filled spa.

• Locate the equipment compartment where it will be accessible. Your spa

MUST be installed to permit access for servicing the equipment above and/or

below any decks or floors. Access is essential and must allow adequate room

for service. To facilitate repairs, Marquis Corp. or its agent may require

access to spa equipment. It is your responsibility to provide unencumbered

access. See spa diagrams for location of power supply.

• Leave access to the circuit breakers in the sub panel.

• Be sure the spa is level and in the final position BEFORE filling with water.

Check for power cords, tools, and hoses that may be caughtunderneath the

spa.

• Do not apply power to the spa before it is completely filled with water.

Damage to the pumps, heater and sensors may result.

• IMPORTANT: DO NOT LET AN EMPTY SPAREMAIN EXPOSED TO

DIRECT SUNLIGHT. Spa surface temperatures can reach in excess of 82°C

if left exposed to the sun. Significant damage can occur if this is allowed to

happen, including warping and blistering of the surface and components.

Damage that occurs as a result of this exposure is not covered under the

warranty.

• CAUTION: Never try to move a spa that has not been fully drained. To do so

could result in damage to the spa and physical injury to the mover.

• Cracks in the spa surface, exterior siding or DuraBase due to improper

transport or support of the spa are not covered under the warranty.

OUTDOOR AND PATIO INSTALLATION

To install the spa outdoors, we recommend a reinforced concrete pad at least10

cm thick. The reinforcing material should be grounded per electrical codes.

If you place the spa on the ground, even temporarily, place the spa empty of

water on concrete pavers under the entire bottom of the spa. The concrete

pavers should be at least 5 cm thick and level across the entire surface.The spa

will inevitably settle and become out of level on this surface, thus it is important

to get the spa onto a solid foundation as soon as possible.

DECK INSTALLATION

Be sure the deck can support the weight of your filled spa by checking the

deck’s maximum load capacity. Consult a qualified building contractor or

structural engineer. Minimum requirement is 45.36 Kgs. per 9.3 cm.

INDOOR INSTALLATION

There are special requirements if you place your spa indoors. Flooring material

must provide adequate traction when wet. Proper drainage is essential to

prevent water pooling. To avoid increased humidity, you need to provide proper

ventilation to the area. The addition ofa ventilation system is recommended.

SHUT-OFF VALVES

Your spa is equipped with shut-off valves (see EQUIPMENT DIAGRAM) that

shut off the water flow to the equipment system for authorized Marquis Spas®

dealer service. At times, a new spa or one that has recently been serviced may

have the shut-off valves partially closed whichcanrestrictthewaterflowandhinder

jetperformance.Besure thevalvesarefullyopen.

FREEZE PROTECTION

When a freeze condition is detected (which occurs when the temperature in the

heater housing drops to 13°C), the jet pump(s) is automatically activated. In

areas with extremely cold winter conditions, your spa should be fine as long as it

is left running at normal operating temperatures. If you plan to turn the spa off,

follow the instructions in this manual (see SUSPENDED USE OR

WINTERIZING YOUR SPA).

OVERHEATING

In the case of extended hot weather, the spa water temperature may reach and

maintain 40°C to 41°C or higher. This is due to the ambient temperature and the

full insulation in the spa cabinet. You may have the option of shortening the

pump-run time. (See SPA CONTROL OPERATION for available options.)

FILTER CARTRIDGE(S)

Your portable spa features one or two Vortex filters.

Filter cartridges and filter lids are warranted to be free of defect at time of

delivery and do not qualify for labor coverage under the warranty. These parts

can be purchased or exchanged at your authorized Marquis Spas®dealer.

NOTE: It is very important that the components of these filtration systems be

installed properly in the proper part of the spa.

1. Hold the Vortex filter cartridge and center it in the opening of the filter

housing.

2. Use the filter handle and turn the filter cartridge clockwise to screw it in

place. (Use caution not to over tighten as damage may occur to threads

and is not covered under warranty.)

3. Grasp the edge of the Vortex skimmer lid or Waterfall tray, center it over

the rings and gently snap in place. For Show spa, gently place the tray in

position resting the center point in the groove.

SUCTION GUARDS

The suction fitting(s) in the footwellof your spa is an opening through which the

jet pump(s) draws water. Suction fittings are equipped with a safety guard.

Suction through the fittings can be strong. The safety guard(s) must remain in

place and undamaged. A fitting with a damaged guard(s) can be dangerous,

especially to small children or people with long hair. Should any part of the body

become drawn to a fitting, immediately turn the jet pump(s) off. Long hair should

be restrained. Never allow long hair to float freely in the spa. Replace any

missing or damaged suction guard(s).

NOTE: It is normal for the flow rates of the suction fittings to vary from strong to

barely noticeable.

ELECTRICAL REQUIREMENTS

It is the responsibility of the spa owner to ensure that all electrical connections

are made in accordance with all electrical codes in effect at the time of

installation including proper bushings (at least 1 mm in diameter) at the spa

control and at the appliance openings. The recommended spa operating

environment is -5°C to +45°C, at 20-80 percent of relative humidity. Fuses are

covered to be free of defect at time of installation only.

Electrical Supply:

Insert the incoming electrical service line through

one of the access holes on either side of the spa

base (remove plastic plug). Then insert the service

through the electrical access hole of the control

box (see diagrams).

A pressure wire connector is located on the exterior of the control box. If the

installation includes a common bonding grid (reinforced concrete slab,

ground/earth plate beneath the spa, or any metal water pipe connection), this

pressure wire connector should be bonded to any metal ladder, water pipe, or

other metal, within 1.5 m of the spa and in accordance with pertinent electrical

codes.

M A R Q U I S S P A S ®OWNER’S MANUAL

220-240V AC, 50 Hz:

Connections shall be made in accordance with the wiring diagram found on the

inside of the control box cover. Connections should be madewith copper

conductors only – aluminum wiring should not be used with this system. All

conductors, circuit breakers, and/or fuses must be sized in accordance to the

input ratings shown below:

220-240 V AC, 50 Hz:

• Permanently connected

• Rated 220-240V AC – 50 Hz

• One and two pump spas are rated 16A for low amp setting (heater off

during high-speed) and 32A for high amp setting (heater on during high-

speed).

Improperly wired spas can cause irreversible damage resulting in blown fuse

and melted terminal block, and to other electrical components. Also, damage

caused to components or equipment caused by high or low voltage,brown outs

or electric surges is not covered under warranty.

Electrical Service Connections at Terminal Block, Inside Spa Controller:

The spa must be supplied through a single MCB with a certified residual current

device (RCD) with a rated current trip not exceeding 30 mA. Means for spa

disconnection from supply must be incorporated in the fixed wiring.

Recommended supply conductor nominal cross sectional area is 4mm2 for 16A

rating, 6 mm2 for 32A rating.

NOTE: If the power cord on any piece of electrical equipment, such as a jet

pump or ozone generator, becomes damaged, do not use the spa until the cord

has been repaired. Consult your authorized Marquis Spas® dealer for

assistance on such repair.

Electrical Diagram: Destiny, Envy, Euphoria, Mirage, Promise, Quest,

Rendezvous, Resort, Retreat, Reward and Spirit

Improperly wired spas are beyond Marquis Corp. control and are not covered

under the warranty. Other items beyond Marquis Corp. control include, but are

not limited to, damage resulting from: improper connections; accidents;failure to

follow procedures and instructions defined in the Marquis Spas® printed

instructions; cleaning agents; and natural occurrences including but not limited

to rodent or insect infestation, mold, lightning and other acts of nature.

Electrical Diagram: Epic and Show

STARTING YOUR SPA

START-UP PROCEDURE

Your spa is equipped with solid-state Comfort Controls specific to your spa

model. (See SPA CONTROL OPERATION for your specific spa model.)

To start your spa, youneed a spa watertestkit or test strip and an underwater

thermometer. It is important to follow each of these steps when starting your spa.

Once you have completed the following steps, refer to the instructions in your start-

up kit for proper start-up water maintenance, or see MARQUIS SPA CARE.

NOTE: Your spa has been filled and test-run at the factory. The first time your

spa is filled with water, some discoloration from residual test water may appear.

This will disappear when the spa is completely filled and the filtration system is

functioning.

WARNING: Spa must be completely filled with water before turning on power.

Test the water for the proper chemical balance and adjust as necessary.

Marquis SpaCare™ products are recommended. (See WATER TREATMENT.)

PROPER CHEMICAL BALANCE IS IMPORTANT for your safety and the

longevity of your spa.

In the case of relocating your spa, it is imperative to follow the instructions in the

owner’s manual. These instructions must remain with the spa. Damage caused

by relocating spa is not covered under warranty.

THERAPY PUMP(S)

Start-up procedure forall models

1. Place spa on a hard, flat, level surface. Make sure the power supply is

off.

2. Make sure the suction guard(s) in the footwell are in place and

undamaged.

3. Open the equipment door. Tighten all disconnects and open all shut-off

valves.

NOTE: Keep the drain valve closed at all times except when draining the spa

(do not rely on the cap to stop the flow of water). Notdoing so could

result in damage to the drain valve due to freezing water.

4. Install filter cartridges. (See INSTALLATION INSTRUCTIONS, Filter

Cartridges.)

5. Fill the spa with water to two-thirds of the way up the Vortex skimmer

openings.

M A R Q U I S S P A S ®OWNER’S MANUAL

The use of a Fill Filter is recommended, especially in areas with high

mineral content in the water.

6. Turn the power on.

7. Allow the spa to circulate on high-speed (see SPA CONTROL

OPERATION) for four to five minutes to discharge air from the

plumbing system. Do not expect hot water immediately from the jets;

the heater will take several hours to heat the water.

8. Your spa is now in “pump priming” mode and a “Pr” message displays

in the LCD window of the control panel. While in this mode the spa

appears idle, which lasts approximately four to five minutes if not exited

manually. To exit manually, press the TEMP pad.

9. At this time, the spa should have water flowing from the jets. If the

pump has not primed and the water is not flowing from the jets after

two minutes, TURN OFF POWER TO THE SPA and vent air from the

pumps by slightly opening the pump unions. After turning the power on

again, the spa initiates a new priming mode. Repeat steps above.

10. The system requires approximately two minutes of water flow to

determine the water temperature. After two minutes ofwater flow, the

temperature is displayed as actual water temperature. After you have

manually exited the priming mode (or allowed the spa to automatically

exit), the LCD window momentarily displays 37°C and then the display

switches to - - °C.

11. The factory default setting for water temperature is 37°C. Use the

TEMP pad on the control panel to set the water temperature to the

desired level. (See SPA CONTROL OPERATION.) Your spa heats at

the rate of approximately 3°C per hour.

SPA COVER

When the spa is not in use, the cover should be kept on the spa to retain the

water’s heat and to keep out dirt, leaves, etc.

For your safety and convenience, the cover is equipped with adjustable straps,

safety locks, and handles. Use the exterior handles to remove and replace your

cover. Never attempt to open or remove the cover by grasping or pulling on the

cover skirting or coverlock straps as the skirting will tear.

Marquis suggests you use the safety locks to help keep out unintended users

and prevent covers from being blown off in windy conditions.The cover and

retractable cover system are not recommended for use in wind conditions

reaching above 40 km/h. If your spa is located in an area susceptible to high

winds, additional cover lock straps may be necessary to minimize cover

damage.

Open the spa cover:

1. Unfasten all cover lock straps.

2. Place one hand under the cover skirting, between the spa and cover,

to break the cover’s vacuum seal. Do not use cover handles to break

vacuum seal.

3. Fold the front half of the cover over onto the back half.

NOTE: Unlock and release all cover locks before attempting to open cover.

Damage caused by attempting to open the cover while locked or by wind is not

covered under warranty. Do not walk, stand, climb, or sit on the vinyl cover or

retractable cover system. Do not use hard, sharp, or metal objects, such as a

windshield scraper, to remove ice. Such objects can cut, mar, or puncture the

cover’s vinyl surface.

Close the spa cover:

1. Place one hand on the upper corner of the cover and gently push

forward in the direction of the spa. The cover will rotate forward to

cover half of the spa.

2. Unfold the cover by lifting the handle located on the top (front) half of

the cover. Allow the unfolded half to fall down onto the spa.

3. Secure the cover lock straps to the spa and lock them.

NOTE: When opening a cover with a cover removal mechanism, use one of the

manufacturer’s recommended methods. Do not attempt to open the cover in any

other way. Damage caused by improper opening or closing of the cover is not

covered under the warranty.

Fading, staining, torn stitching of the spa cover and broken foam cores are not

covered under the warranty if caused by improper use or maintenance. Spa

covers do not qualify for labor coverage under the warranty. These parts can be

purchased or exchanged under warranty at your authorized Marquis Spas®

dealer.

SPA CONTROL OPERATION

Destiny, Envy, Euphoria, Mirage, Promise, Quest, Rendezvous, Resort,

Retreat, Reward, Spirit

PUMP PRIMING (Pr)

Pump priming feature begins at start-up. When your spa is energized, the LCD

window displays a “Pr” message. This mode lasts approximately four to five

minutes, if not exited manually by pressing the TEMP pad.

UNDERWATER AND ENTRYWAY LIGHTS

Press the LIGHT pad on bather’s panel or remote control (option) to turn the

underwater and Entryway lights on and off. The low-voltage system produces a

night light for evening use and makes entering and exiting the spa safer. After

being on for 60 minutes, the lights automatically turn off.

AQUA AMBIANCE™ /CONSTELLATION™

Use LIGHT pad. Step one: turn on light. Step two: turn off and then on within 2-3

seconds. Repeat for all options.

NOTE: LED lights and non-LED lights do not qualify for labor coverage. These

parts can be purchased or exchanged under warranty at your authorized

Marquis Spas® dealer.

WATERFALL FEATURE

The Waterfall feature and Convenience Center attaches securely to the dual

Vortex skimmer tops. NOTE: Don’t remove the waterfall top while the pumps are

running.

JETS

Use the JETS pad on the bather panel or remote control. First press ofthe JETS

pad activates pump on low-speed (and starts soak timer). Second press of the

JETS pad activates pump on high-speed.Third press of the JETS pad turns jets

off for all-quiet mode. Fourth press of the JETS pad turns pump back to low-

speed. If the pump is already on low (heating, filter cycle) then the first press

starts the soak timer. After running on low- or high-speed for 15 minutes, the

pump automatically turns off (unless in heating or filtering cycle).

SOAK TIMER

The soak timer starts the first time you press a JETS pad. The LCD window

displays the elapsed time (1-30 minutes) for 55 seconds, then switches to the

current water temperature for five seconds, then back to the timer. It continues

to alternate for the entire 30 minutes. The timer runs for 30 minutes regardless

of other functions in use (jets, temperature, or light). You can manually cancel

the timer by pressing the TEMP+- pad and then the LIGHT pad.

REMOTE CONTROL (OPTION)

NOTE: During times of inactivity, wireless remotes should always be stored in

the cup holder on the lip of the spa or removed from the spa. By storing the

wireless remote out of water, it will be less susceptible to water intrusion, a

situation that can occur after extended water exposure. More often, water

intrusion occurs when spa owners attempt to replace the batteries in their

remote and then do not properly reseal the remote. Battery replacement should

only be performed by spa care professionals. Batteries and water intrusion into

remote controls is not covered under the warranty. Remote controls do not

M A R Q U I S S P A S ®OWNER’S MANUAL

qualify for labor coverage. These parts can be purchased or exchanged under

warranty at your authorized Marquis Spas®dealer.

CONSTANTCLEAN™ WATER MANAGEMENT WITH BUILT-IN SANITATION

SYSTEM (OPTION)

Not available in all international markets. (See Built-in Sanitation System)

Factory Default Settings:

• Filter Cycle Duration: F1 (45 minutes)

• Filter Cycles:2C (twice per day)

• Smart Logic: 1H (1 hour)

OZONATOR (OPTION)

The ozone generator functions whenever the system is running on filter or clean

up cycles.

CAUTION: Do not block ozone injector fitting (see spa diagrams).Blockage or

partial blockage could result in back pressure that could flood the ozonator and

result in failure.

SMARTCLEAN™ FILTRATION

Your spa is preset at the factory with a default setting to filter itself using the jet

pump on low-speed for 45 minutes two times per day. These settings represent

the filter settings necessary for average use. The timing of the first filter cycle is

determined by when the spa was initially energized. The first cycle begins six

minutes after this initial power-up.The second filter cycle begins 12 hours after

the first cycle.

To adjust the filter settings

Press the SETTING pad to display the filter time settings (F1, F2, F4, F6). Use

the TEMP+- pad to scroll through the options. When desired selection has been

reached, press the SETTING pad again to enter selection and advance to the

filter cycle settings (2C, 1d, 1n). For example, if you select 2C and F2, your spa

will filter two hours twice a day for a total of four hours of filtration daily.

Use the TEMP+- pad to scroll through filter cycle options.When desired

selection has been reached, press the SETTING pad to enter selection and

advance to the smart logic settings.

Selectable filter cycles and cycle duration

• 2C: twice per day (once every 12 hours)

• 1d: once during the day

• 1n: once during the night

• F1: 45 minutes

• F2: 2 hours

• F4: 4 hours

• F6: 6 hours

SMARTCLEAN™

Your spa is preset at the factory with a default setting to filter for one hour (1H)

every time your spa is used. This SmartClean™ cycle begins 30 minutes after

the spa light or jet pump has been deactivated.The pump runs on low-speed to

filter the water for the cycle’s duration.

Selectable SmartClean Settings

• 1H: 1 hour

• 2H: 2 hours

• 3H: 3 hours

• 4H: 4 hours

• OH: Off

To adjust the SmartClean settings:

Use the TEMP+- pad to scroll through options. When desired selection has been

reached press SETTING pad to enter selection and exitsettings mode.

TEMPERATURE DISPLAY AND ADJUSTMENT

Factory Default Settings:

• Temperature: 37°C

The LCD window displays the actual water temperature. Pressing the TEMP+-

pad makes the numbers flash, then pressing the pad again (repeatedly)

increases the set temperature one degree at a time,up to 40°C. After a short

pause, the actual temperature displays. Press TEMP+- pad repeatedly to

decrease the set temperature to 27°C.

HEAT LIGHT

The HEAT light illuminates when the heater is on. The pump circulates on low-

speed whenever the thermostat calls for heat.

HEAT MODE

Your spa comes preset in the standard heat mode. The heat mode can be

adjusted to one of three different settings:

Standard Mode (St)

The spa water heats to the temperature as set at the bather’s panel. In this

mode, the filtration pump turns on for two minutes every half-hour to “poll” or

check the water. If heat is needed, the unit heats to the set temperature. The

LCD window steadily displays the actual temperature in this mode.

Economy Mode (Ec)

In this mode, the spa only heats to the set temperature during a filter cycle. The

LCD window displays “Ec” alternately flashing with the actual temperature when

the spa is up to temperature and “Ec” steadily when the water temperature is

below the set temperature.

Sleep Mode (SL)

Your spa will maintain a water temperature that is 7°C below the set

temperature. The heater functions only during a filter cycle. The LCD window

displays “SL” flashing alternately with the actual temperature when the spa is up

to set temperature and displays “SL” steadily when below set temperature.

To Adjust the Heat Mode:

First press the SETTING pad to display the heat mode settings (St,Ec, SL). Use

the TEMP+- pad to scroll through the options. When desired selection has been

reached, press SETTING pad again to enter selection and advance to the filter

cycle settings (F1, F2, F4, F6).

Maintenance Reminders

• CL: Clean Filter LED will illuminate every 30 days.

• CH: Change Water LED will illuminate every 90 days.

To reset maintenance reminders, press SETTINGS pad.

SYSTEM LOCK

Once you find and establish the settings that work best for your individual needs,

use system lock to keep from inadvertently changing the settings.

Press the TEMP+- pad and then immediately press the SETTING pad. Unlock

by repeating sequence. While the system is locked, you may still operate the

jets and light. The LCD window displays LC to indicate the system is locked

when you try to change the temperature or settings.

REMOTE CONTROLS

(See SPA OPERATION, Jets)

SPA CONTROL OPERATION

Epic

Show

39˚

M A R Q U I S S P A S ®OWNER’S MANUAL

PUMP PRIMING (Pr)

Pump priming feature begins at start-up. When your spa is energized, the LCD

window displays a “Pr” message. This mode lasts approximately four to five

minutes, if not exited manually by pressing the TEMP+ pad.

UNDERWATER AND ENTRYWAY LIGHTS

Press the LIGHTS pad on the bather’s panel or remote control (option) to turn

the underwater and Entryway lights on and off. The icon appears in the lower

center of the display when the light is on. The low-voltage system produces a

night light for evening use. After being on for 60 minutes, the lights automatically

turn off. See SETTINGS for automatic light programming.

AQUA AMBIANCE™/CONSTELLATION™

Press LIGHTS pad to turn on step one. Press LIGHTS pad again to turn off for

one second. Then press LIGHTS pad again for step two. Repeatfor all options.

WATERFALL TRAY FEATURE (option)

The waterfall feature and convenience tray attaches securely to the dual Vortex

skimmer tops. NOTE: Don’t remove the waterfall top while the pumps are

running. The tray feature on the Show spa attaches to the spa interior.

SOAK TIMER

The soak timer starts the first time you press the TIMER pad. The LCD window

displays “E” for the elapsed time followed by time in minutes (“00, 01,02”, etc.).

A second press of the TIMER pad will exit the timer mode. The timer display and

the current temperature display will alternate every 10 seconds.

SETTINGS

Clock

Press the CLOCK pad followed by the SETTING pad. “Program” will be shown

in the upper left corner of the panel display and the hour will begin flashing. To

adjust, press the TEMP+ or TEMP- pad. Once the correct hour has been set,

press SETTING pad to set the minutes. “Minutes” will flash. Follow above

procedure to set the correct minutes.

Filter Cycle 1:

Press the CLOCK pad followed by the SETTING pad three times to enter Filter 1

programming. “Program filter 1 start time” will be shown in the upper left corner

of the panel display and the hour will begin flashing. To adjust, press the TEMP+

or TEMP- pads. Once the correct hour has been set, press SETTINGS pad to

set the minutes. Follow above procedure to set the correct minutes. Press the

SETTING pad again and “Program filter 1 end time” will be shown in the upper

left corner of the panel display and the hour will begin flashing. Follow above

procedures to set the correct hour and minutes.

NOTE: When in a filter cycle, the Filter Cycle LED will illuminate.

Filter Cycle 2:

Press SETTING pad to enter filter 2 programming mode. “Program Filter 2 start

time” will be shown in the upper left hand corner of the panel display and the

hour will begin flashing. Follow above procedure to set the correct hour and

minutes. Press the SETTING pad again and “Program filter 2 end time” will be

shown in the upper left corner of the panel display. Follow above procedure to

set correct hour and minutes.

Spa Light:

Press SETTING pad to enter spa light programming mode. The light icon will

begin flashing at the bottom of the panel display. “Start time” will be shown in the

upper left hand corner of the panel display and the hour will begin flashing.

Follow above procedure to set the correct hour and minutes. Press the

SETTING pad again and “end time” will be shown in the upper left corner of the

panel display and the hour will begin flashing. Follow above procedure to set the

correct hour and minutes. Press the CLOCK pad to exit the programming mode.

NOTE: Any time during the setting of features, you may exit the programming

mode by pressing the CLOCK pad. If you do not want to run the spa light cycles,

set the start and end times for the same time.

HEAT MODE

Your spa comes preset in the Standard heat mode. Allow about one hour per

0.56˚C for heating your spa water when increasing the temperature to the

desired level. The heat mode can be adjusted to one of three different settings:

Standard Mode

The spa water heats as necessary to maintain the set temperature.

“Standard” will display until the mode is changed.

NOTE: The last measured temperature displayed is current only when Pump

1 has been running for at least two minutes.

Economy Mode

In this mode the spa only heats to the set temperature during a filter cycle.

The “Economy” icon will display until the mode is changed. Press the JETS 1

pad to put the spa in “Standard-in-Economy” mode which operates the same

as Standard mode (both Economy and Standard will display). The spa

reverts to Economy mode automatically after one hour.

Sleep Mode

The spa water heats to within 7°C of the set temperature only during filter

cycles. “Sleep” will display until the mode is changed.

To Adjust Heat Mode

First press the SETTINGS pad. The current heat mode will start flashing. Use

the TEMP- pad to scroll through the modes. When desired mode is displayed,

touch the SETTINGS pad again to lock the mode.

Panel Lock

Press TEMP+ or TEMP- pad followed by QUIET SOAK pad to lock. Then press

TEMP+ or TEMP- pad followed by QUIET SOAK pad to unlock.

• Lock feature locks all user settings: time, filter cycles, heat modes,

SmartClean™ and temperature settings.

• Lock feature does not lock Jets 1, Jets 2, Timer, Spa Light, Quiet Soak, or

Clock.

• Secured LED will illuminate when system is locked.

Quiet Soak

Press the QUIET SOAK pad to enter the soak mode. All automatic functions

related to the pumps are disabled (i.e., filter cycles, SmartClean™ cycles). If

either pump 1 or pump 2 are operating, they will be turned off. Soak mode lasts

for 30 minutes, then the spa returns to normal operation. All button functions

operate as normal while in a Soak mode. When in a Soak mode, the Soak LED

will illuminate.

Maintenance Reminders

• rSA will be displayed in the LCD window every 21 days.

• Clean Filter LED will illuminate every 30 days. rCL will be displayed in the

LCD window.

• Change Water LED will illuminate every 90 days. rCH will be displayed in the

LCD window.

• rCA will be displayed in the LCD window every 90 days (see LCD Diagnostic

Messages).

• To reset maintenance reminders, press SETTINGS pad. (See USER

PREFERENCE SETTINGS to suppress maintenance reminders.)

JETS

Use JETS 1 pad on either bather’s panel or remote control. First press JETS 1

pad to activate pump on low-speed. Second press of JETS 1 pad activates

pump on high-speed. Third press of JETS 1 pad turns jets off for all-quiet soak

setting. Fourth press of JETS 1 pad returns pump to low-speed.Repeat above

procedure for JETS 2 and JETS 3.

Pump 1 and 2: Epic and Show

• High-speed run timeout: 15 minutes

• Low-speed run timeout: 15 minutes (if not in filter cycle or SmartClean™).

REMOTE CONTROLS

(See OPERATING YOUR SPA, Light, and Jets.)

NOTE: During times of inactivity, wireless remotes should always be stored in

the cup holder on the lip of the spa or removed from the spa. By storing the

wireless remote out of water, the remote will be less susceptible to water

intrusion, a situation that can occur after extended water exposure. More often,

water intrusion occurs when spa owners attempt to replace the batteries in their

remote and then do not properly reseal the remote. Battery replacement should

only be performed by authorized Marquis Spas® dealer.

M A R Q U I S S P A S ®OWNER’S MANUAL

CONSTANTCLEAN™ WATER MANAGEMENT WITH BUILT-IN SANITATION

SYSTEM Not available in all international markets. (See Built-in Sanitation

System)

Ozonator Operation

The ozone generator operates when pump 1 is on low-speed in Filter Cycles

and SmartClean™ cycles ONLY. The O3 icon appears to the left of the

temperature display when the ozone generator is operating.

User Preference Settings

Suppress reminders: Displayed as (Sr.n) for no, and (Sr.Y) for yes. When

set to (Sr.Y), reminders are never shown in the display. When set to (Sr.n),

all reminders are shown.

Temperature display in Celsius: Displayed as (tc.n) for no, and (tc.Y) for

yes.

24 hour time: Displayed as (24.n) for no (12 hour AM/PM), and (24.Y) for

yes (24 hour military).

SmartClean™ settings: Displayed as (cc.0) for SmartClean off, (cc.1) 1

hour, (cc.2) 2 hour, (cc.3) 3 hour, and (cc.4) for 4 hour Smart Logic durations.

When the spa is in a SmartClean cycle, the SmartClean LED will illuminate.

To Enter the User Preference Mode

• Press the TEMP+ button

• Press the JETS 1 button (displays (Edt))

• Press the LIGHTS button (displays (USr))

• Press the JETS 1 button (displays (Sr.n))

• Use TEMP + or TEMP– pad to scroll through options

- Sr.n: Reminders not suppressed

- tc.n: Temperature display not in Celsius

- 24.n: 12 hour AM/PM

- cc.1: One hour Smart Logic

• Once the desired selection has been reached, press the JETS 1 pad. The

last number or letter will flash. Use the TEMP + or TEMP– pad to change the

setting. Press the JETS 1 pad to enter selection and return to previous mode.

• Press the LIGHTS pad twice to return to normal operation.

• At any point, if a pad is not pressed within thirty seconds of a previous pad

press, the mode will cancel and the spa will return to normal operation.

ADAGIO™ AUDIO SYSTEM

Stereo

Adagio is easy to operate with logical push button controls and function keys.

Please refer to the Poly-Planar Marine Audio Center manufacturer’s owner’s

manual for features, operation, and troubleshooting.

NOTE: Avoid water splashing on the stereo face. Never insert a disk or operate

the stereo with wet hands. Moisture can damage internal components. Water

intrusion into stereo is not covered under warranty. See Poly-Planar owner’s

manual for coverage information. Consult your Marquis Soundsations™

Adagio™ Audio Systems Limited Warranty for more information about coverage.

Speakers

Gently push the top of the self-rising speakers to raise them. Hold the speaker

top, avoiding the speaker screens, and gradually rotate the speakers as desired.

To lower the speakers gently push the speaker top until it is completely closed.

Make sure speakers are in the down position before closing the spa cover.

Speaker lift mechanism is manufacturer-warranted against failure to lift due to

manufacturing defects only. Closing the spa cover with speakers in the up

position or forcing the speaker down too rapidly can result in damage.

Adagio™ Remote Control (option)

With the speakers in the raised position, point the remote at the speakers. The

remote controls the Adagio™ audio system as well as spa functions. Do not

leave the remote in the spa.

Epic and Show models: LIGHTS button controls the spa light; JET 1 button

controls pump 1; JET 2 button controls pump 2; Show: JET 3 button controls

pump 3.

Euphoria, Resort and Reward models: The LIGHTS button controls the spa light;

the JET 1 button controls pump 1 and 2.

Adagio™ Audio Expansion Port

The built-in audio expansion port allows you to connect optional accessories.

Use the supplied 3.5 cm cord to attach MP3 player. NOTE: The 3.5 cm auxiliary

jack is designed for input only from devices such as an MP3 player operating at

4.5V or less.

DVD UNIT (OPTION ON SHOW)

Aquavision is a completely independent waterproof video monitor that is built to

the latest regulations in waterproofing and safety, itis designed to integrate into

your spa environment. Aquavision incorporates the latest state of the art screens

with the latest and best features. Aquavision features heated screen areas to

prevent the front from misting up in humid conditions or even freezing up in cold

conditions. The E-Suite™ features an Aquavision unit with Adagio™ audio

system and a wireless remote control.

Operating the Monitor

Gently push the button on top of the self-rising monitor unit to raise it. To lower

the monitor unit, gently push the button. Make sure monitor unit is in the down

position before closing the spa cover. Monitor lift mechanism is manufacturer-

warranted against failure to lift due to manufacturing defects only. Closing the

spa cover with monitor in the up position or forcing the monitor down too rapidly

can result in damage. Please refer to the Aquavison manufacturer’s owner’s

manual for features, operation, and troubleshooting.

EQUIPMENT DIAGRAMS

ENVY, MIRAGE, PROMISE, QUEST, RENDEZVOUS, RETREAT, SPIRIT

# Component Quantity

1 Control Box and Heater 1

2 Ozonator* 1

3 Pump 1

4 Slice Valves 2

5 Pump Unions 2

6 Pump Plug 1

7 Motor Mounts 4

8 Light 1

9 Check Valve 1

10 Ozonator Fitting* 1

12 Drain Valve 1

14 Adagio™ Stereo Head* 1

15 Cross Over Control* 1

16 Spa Control* 1

17 MP3 Auxiliary Jack* 1

18 Stereo Power Supply* 1

*Optional

M A R Q U I S S P A S ®OWNER’S MANUAL

DESTINY, EPIC, EUPHORIA, RESORT AND REWARD

# Component Quantity

1 Control Box and Heater 1

2 Ozonator* 1

3 Pumps 2

4 Check Valve* 1

5 Slice Valves 2

6 Pump Unions 4

7 DrainValve 1

8 Adagio™ Stereo Head* 1

9 Cross Over Control* 1

10 Spa Control* 1

11 MP3 Auxiliary Jack* 1

12 Stereo Power Supply* 2

14 Ozonator Fitting 1

15 Light* 1

16 Constellation™ LED Control* 1

SHOW

1 Control Box and Heater 1

2 Ozonator (option) 1

3 Pumps*** 3

4 Check Valve* 1

5 Slice Valves 2

6 Pump Unions 4

7 Drain Valve 1

8 Adagio™ Stereo Head* 1

9 Cross Over Control* 1

10 Spa Control* 1

11 MP3 Auxiliary Jack* 1

12 Stereo Power Supply* 2

14 Ozonator Fitting 1

16 Constellation™ LED Control* 1

* Optional

***For Show auxiliary pumps locations see SHOW MODEL DIAGRAM

DESTINY™

Physical Specifications

Size

Dimensions/mm 2134 x 2134

Height/mm 889

Corner Radius/mm 432

Seating Positions 7

Weight Dry/Kgs. 363

Weight Full/Kgs. 1762

Water Capacity/Litres 1401

Total Therapy Jets 35

# Component Identification Quantity

0 HK™8 Neck Jets 2

1 HK™8 Jets 6

3 HK™16 Jets 18

4 HK™40 Jets 9

5 Light* 1

6 Air Controls 2

7 Suction Fittings 4

8 Floor Drain 1

9 Tri-Zone Control 1

10 Neck Jet Valve 1

11 Bather’s Control Panel 1

12 Filter Canisters 2

13 Spa Frog®* 1

14 Spa Frog® Return Fitting* 1

15 Ozone Injector Fitting* 1

16 Waterfall Feature* 1

17 Waterfall Valve* 1

18 Adagio™ Speakers 2

19 Constellation* 16

20 Cushioned Headrests* 2

21 Water Features* 2

Destiny Tri-Zone Control

ZONE 1 (Jets 1)

Mid- and lower-back jets.*

ZONE 4 (Jets 2)

Upper- and mid-and lower-body jets.*

ZONE 2 (Jets 1)

Upper-body jets.*

ZONE 5 (Jets 2)

Upper- and mid-and lower-body jets.*

ZONE 3 (Jets 1)

Lower-body jets.*

ZONE 6 (Jets 2)

Upper-, mid, and lower-body jets.*

*Items are optional. Check with dealer for

availability.

**HK™8 jets operatein every zone.

JETS 1 JETS 2

M A R Q U I S S P A S ®OWNER’S MANUAL

ENVY™

# Component Identification Quantity

1 HK™8 Jets 3

2 HK™12 Jets 8

4 HK™40 Jets 3

5 Light* 1

7 Suction Fittings 2

8 Drain Fitting 1

9 Jet Selector 1

11 Bather’s Control Panel 1

12 Filter Canister 1

15 Ozone-ready Injector Fitting*1

16 Power Supply 1

EPIC™

Physical Specifications

Size

Dimensions/mm 2286 x 2286

Height/mm 889

Interior Depth/mm 864

Corner Radius/mm 432

Seating Positions 7

Weight Dry/Kgs. 386

Weight Full/Kgs. 2088

Water Capacity/Litres 1703

Total Therapy Jets 57

Physical Specifications Size

Dimensions/mm 1930

Height/mm 889

Seating Capacity/Positions 4/5

Weight Dry/Kgs. 249

Weight Full/Kgs. 1195

Water Capacity/Litres 946

Total Therapy Jets 14

*Items are optional. Check with dealer for

availability.

**HK™8 Neck Jets operatein every zone.

# Component Identification Quantity

1 HK™8 Neck Jets 6

2 HK™16 Jets 16

3 HK™40 Jets 35

5 Light* 1

6 Air Controls 2

7 Suction Fittings 4

8 Floor Drain 1

9 Tri-Zone Control 4

10 Neck Jet Valves 3

11 Bather’s Control Panel 1

12 Filter Canisters 2

13 Spa Frog®* 1

14 Spa Frog® Return Fitting* 1

15 Ozone Injector Fitting* 1

16 Waterfall Feature* 1

17 Waterfall Valve* 1

18 Adagio™ Speakers 2

19 Constellation* 17

20 Cushioned Headrests* 3

21 Water Features* 2

Epic Tri-Zone Control

A (JETS 2)

Tri-Zone A in position 1: Therapy Pillar.**

B (JETS 1)

Tri-Zone B in position 3: Full back.**

A (JETS 2)

Tri-Zone A in position 2: Overall-back.**

B (pump 1)

Tri-Zone B in position 2: Overall-back.**

A+C (JETS 2)

Tri-Zone A in position 3 and Tri-Zone C in position

1: Feet.**

B+D (JETS 1)

Tri-Zone B in position 1 and Tri-Zone D in position

3: Thighs.**

*Items are optional. Check with dealer for

availability.

**HK™8 jets operatein every zone.

M A R Q U I S S P A S ®OWNER’S MANUAL

EUPHORIA™

# Component Identification Quantity

0 HK™8 Neck Jets 2

1 HK™8 Jets 21

2 HK™12 Jets 12

3 HK™16 Jets 2

4 HK™40 Jets 9

5 Light* 1

7 Suction Fittings 4

8 Floor Drain 1

9 Jet Selector 1

10 Neck Jet Valve 1

11 Bather’s Control Panel 1

12 Filter Canisters 2

13 Spa Frog®* 1

14 Spa Frog® Return Fitting* 1

15 Ozone Injector Fitting* 1

16 Waterfall Feature* 1

17 Waterfall Valve* 1

18 Adagio™ Speakers 2

19 Constellation* 17

20 Cushioned Headrests* 3

21 Water Features* 2

MIRAGE™

# Component Identification Quantity

Physical Specifications Size

Dimensions/mm 2286 x 2286

Height/mm 864

Corner Radius/mm 432

Seating Capacity/Positions 7

Weight Dry/Kgs. 374

Weight Full/Kgs. 1887

Water Capacity/Litres 1514

Total Therapy Jets 46

Physical Specifications

Size

Dimensions/mm 1956 x 1956

Height/mm 864

Corner Radius/mm 432

Seating Capacity/Positions 4

Weight Dry/Kgs. 204

Weight Full/Kgs. 1207

Water Capacity/Litres 1003

Total Therapy Jets 20

0 HK™8 Neck Jets 2

1 HK™8 Jets 4

2 HK™12 Jets 9

3 HK™16 Jets 1

4 HK™40 Jets 4

5 Light* 1

7 Suction Fittings 4

8 Floor Drain 1

9 Jet Selector 1

10 Neck Jet Valve 1

11 Bather’s Control Panel 1

12 Filter Canister 1

13 Spa Frog®* 1

14 Spa Frog® Return Fitting* 1

15 Ozone Injector Fitting* 1

16 Waterfall Feature* 1

19 Constellation* 13

20 Cushioned Headrests* 3

21 Adagio™ Speakers 2

22 Water Feature* 1

Euphoria Tri-Zone Control

ZONE 1 (JETS 2)

Upper-, mid- and lower-body jets.*

ZONE 1 (JETS 1)

Upper-, mid- and lower-body jets.*

ZONE 2 (JETS1)

Lower- body jets.**

ZONE 3 (JETS 1)

Upper-back jets.**

Mirage Zone Control

ZONE 1A

Upper-, mid- and lower-back jets.**

ZONE 1B

Lower- body jets.**

*Items are optional. Check with dealer for

availability.

**HK™8 Neck Jets operate in every zone.

M A R Q U I S S P A S ®OWNER’S MANUAL

PROMISE™

# Component Identification Quantity

1 HK™ 8 Neck Jets 2

2 HK™ 12 Jets 10

3 HK™ 16 Jets 2

4 HK™40 Jets 4

5 Light* 1

7 Suction Fittings 4

8 Floor Drain 1

9 Jet Selector 1

10 Neck Jet Valve 1

11 Bather’s Control Panel 1

12 Filter Canisters 2

13 Spa Frog®* 1

14 Spa Frog® Return Fitting* 1

15 Ozone Injector Fitting* 1

16 Waterfall Feature* 1

17 Waterfall Valve* 1

19 Constellation* 17

20 Cushioned Headrests* 3

21 Adagio™ Speakers 2

22 Water Features* 1

QUEST™

Physical Specifications Size

Dimensions/mm 1956 x 2134

Height/mm 864

Corner Radius/mm 432

Seating Positions 4-6

Weight Dry/Kgs. 272

Weight Full/Kgs. 1559

Water Capacity/Litres 1287

Total Therapy Jets 18

Physical Specifications

Size

Dimensions/mm 1956 x 2134

Height/mm 864

Corner Radius/mm 432

Seating Positions 6

Weight Dry/Kgs. 272

Weight Full/Kgs. 1559

Water Capacity/Litres 1287

Total Therapy Jets 23

# Component Identification Quantity

1 HK™8 Neck Jets 2

2 HK™12 Jets 9

3 HK™16 Jets 3

4 HK™40 Jets 9

5 Light* 1

7 Suction Fittings 4

8 Floor Drain 1

9 Tri-Zone Control 1

10 Neck Jet Valve 1

11 Bather’s Control Panel 1

12 Filter Canisters 2

13 Spa Frog®* 1

14 Spa Frog® Return Fitting* 1

15 Ozone Injector Fitting* 1

16 Waterfall Feature* 1

17 Waterfall Valve* 1

19 Constellation* 17

20 Cushioned Headrests* 3

21 Adagio™ Speakers 2

22 Water Features* 1

Promise Zone Control

ZONE 1

Lower- body jets.**

ZONE 2

Upper-, mid- and lower-back jets.**

Quest Tri-Zone Control

ZONE 1

Upper- and mid-and lower-body jets.**

ZONE 2

Upper- and mid-and lower-body jets.**

ZONE 3

Lower-body jets.**

*Items are optional. Check with dealer for

availability.

**HK™8 Neck Jets operate in every zone.

M A R Q U I S S P A S ®OWNER’S MANUAL

RENDEZVOUS™

# Component Identification Quantity

1 HK™8 Neck Jets 2

2 HK™12 Jets 10

5 Light* 1

7 Suction Fittings 2

8 Floor Drain 1

10 Neck Jet Valve 1

11 Bather’s Control Panel 1

12 Filter Canister 1

13 Spa Frog®* 1

14 Spa Frog® Return Fitting* 1

15 Ozone Injector Fitting* 1

19 Constellation* 10

20 Cushioned Headrests* 2

21 Adagio™ Speakers 4

22 Water Feature* 1

RESORT™

Physical Specifications Size

Dimensions/mm 1727 x 1727

Height/mm 749

Corner Radius/mm 432

Seating Positions 3

Weight Dry/Kgs. 136

Weight Full/Kgs. 701

Water Capacity/Litres 568

Total Therapy Jets 12

Physical Specifications

Size

Dimensions/mm 2134 x 2134

Height/mm 864

Corner Radius/mm 432

Seating Positions 5

Weight Dry/Kgs. 327

Weight Full/Kgs. 1651

Water Capacity/Litres 1325

Total Therapy Jets 34

# Component Identification Quantity

1 HK™8 Neck Jets 2

2 HK™12 Jets 19

3 HK™16 Jets 4

4 HK™40 Jets 9

5 Light* 1

7 Suction Fittings 4

8 Floor Drain 1

9 Jet Selector 1

10 Neck Jet Valve 1

11 Bather’s Control Panel 1

12 Filter Canisters 2

13 Spa Frog®* 1

14 Spa Frog® Return Fitting* 1

15 Ozone Injector Fitting* 1

16 Waterfall Feature* 1

17 Waterfall Valve* 1

18 Adagio™ Speakers* 2

19 Constellation* 17

20 Cushioned Headrests* 3

22 Water Feature* 1

Resort Zone Control

ZONE 1 (JETS 1)

Upper-, mid- and lower-back jets.**

ZONE 1 (JETS 2)

Upper-, mid- and lower-backjets.**

ZONE 2 (JETS 1)

Upper-back jets.**

Mid-, lower-back and leg jets.**

ZONE 3 (JETS 1)

Lower-body jets.**

*HK™8 Neck Jets operate in Zone 2

(Resort)

**Items are optional. Check with dealer for

availability.

JETS 1 JETS 2

M A R Q U I S S P A S ®OWNER’S MANUAL

RETREAT™

# Component Identification Quantity

1 HK™8 Neck Jets 2

2 HK™12 Jets 10

3 HK™16 Jets 2

5 Light* 1

7 Suction Fittings 4

8 Floor Drain 1

10 Neck Jet Valve 1

11 Bather’s Control Panel 1

12 Filter Canister 1

13 Spa Frog®* 1

14 Spa Frog® Return Fitting* 1

15 Ozone Injector Fitting* 1

16 Waterfall Feature* 1

19 Constellation* 15

20 Cushioned Headrests* 3

21 Adagio™ Speakers 4

REWARD™

Physical Specifications Size

Dimensions/mm 1956 x 1956

Height/mm 749

Corner Radius/mm 432

Seating Positions 4-5

Weight Dry/Kgs 216

Weight Full/Kgs. 1350

Water Capacity/Litres 1136

Physical Specifications

Size

# Component Identification Quantity Dimensions/mm 2134 x 2134

0 HK™8 Neck Jets 2 Height/mm 864

1 HK™8 Jets 14 Corner Radius/mm 432

2 HK™12 Jets 16 Seating Capacity/Positions 6

3 HK™16 Jets 9 Weight Dry/Kgs. 336

4 HK™40 Jets 4 Weight Full/Kgs. 1660

5 Light* 1 Water Capacity/Litres 1325

7 Suction Fittings 4

Total Therapy Jets 14 Total Therapy Jets 43

8 Floor Drain 1

9 Jet Selector 1

10 Neck Jet Valve 1

*Items are optional. Check with dealer for vailability.a

**HK™8 Neck Jets operatein every zone. 11 Bather’s Control Panel 1

12 Filter Canisters 2

13 Spa Frog®* 1

14 Spa Frog® Return Fitting* 1

15 Ozone Injector Fitting* 1

16 Waterfall Feature* 1

17 Waterfall Valve 1

18 Adagio™ Speakers 2

19 Constellation* 17

20 Cushioned Headrests* 3

22 Water Features* 2

Reward Zone Control

ZONE 1 (JETS 2)

Upper-, mid- back, and leg jets.**

ZONE 1 (JETS 1)

Upper-, mid- back, and leg jets.**

ZONE 2 (JETS 1)

Upper- back jets.**

ZONE 3 (JETS 1)

Lower- body jets.**

*Items are optional. Check with dealer for

availability.

**HK™8 Neck Jets operate in every zone.

M A R Q U I S S P A S ®OWNER’S MANUAL

SHOW™

# Component Identification Quantity

0 HK™8 Neck Jets 6

1 HK™8 Jets 18

2 HK™12 Jets 25

3 HK™16 Jets 7

4 HK™40 Jets 26

5 Light* 1

6 Air Controls 3

7 Suction Fittings 4

8 Floor Drain 1

9 Jet Selectors 3

10 Neck Jet Valves 3

11 Bather’s Control Panel 1

12 Filter Canisters 2

13 Spa Frog®* 1

14 Spa Frog® Return Fitting* 1

15 Ozone Injector Fitting* 1

17 Waterfall Valve* 1

18 Adagio™ Speakers* 2

19 Constellation* 16

20 Cushioned Headrests* 4

22 Water Features* 2

23 Cooler 1

24 TV* 1

25 Pump Interior Locations 2

Show Tri-Zone Control

ZONE 4 (JETS 1)

Adiriondack A: upper-back..**

ZONE 5 (JETS 2)

Adiriondack B: lower-back.**

ZONE 6 (JETS 3)

Captain’s Chair: lower-back.**

ZONE 7 (JETS 1)

Adiriondack A: feet.**

ZONE 8 (JETS 2)

Adiriondack B: feet.**

ZONE 9 (JETS 3)

Therapy pillar: legs and feet.**

*Items are optional. Check with dealer for

availability.

**HK™8 Neck Jets operate in every zone

Physical Specifications Size

Dimensions/mm 2286 x 2390

Height/mm 889

Corner Radius/mm 432

Seating Positions 5

Weight Dry/Kgs. 499

Weight Full/Kgs. 2296

Water Capacity/Litres 1798

Total Therapy Jets 82

Show Tri-Zone Control

ZONE 1 (JETS 1)

Adirondack A: all back, hips, legsand feet.**

ZONE 2 (JETS 2)

Adirondack B: upper- and mid-back, hips and

feet.**

ZONE 3 (JETS 3)

Captain’s Chair:mid- and lower-back, arms, knees

and wrists.**

Seat: all back.**

M A R Q U I S S P A S ®OWNER’S MANUAL

SPIRIT™

# Component Identification Quantity

1 HK™8 Neck Jets 2

2 HK™12 Jets 12

3 HK™16 Jets 1

4 HK™40 Jets 4

5 Light* 1

7 Suction Fitting 1

8 Floor Drain 1

9 Jet Selector 1

10 Neck Jet Valve 1

11 Bather’s Control Panel 1

12 Filter Canisters 2

13 Spa Frog®* 1

14 Spa Frog® Return Fitting* 1

15 Ozone Injector Fitting* 1

16 Waterfall Feature* 1

17 Waterfall Valve* 1

19 Constellation* 12

20 Cushioned Headrests* 2

21 Adagio™ Speakers* 2

22 Water Feature* 1

TROUBLESHOOTING GUIDE

PLEASE NOTE: The following corrective actions may be performed by the spa

owner. If the trouble cannot be corrected in the steps below, please contact your

authorized Marquis spa dealerforservice. (Improperservicingbyan unauthorized

serviceproviderorspaowner could result indamagenotcoveredby thewarrantyand

couldcauseseriousinjury.)

EQUIPMENT WILL NOT OPERATE

• Check the control panel LCD window for diagnostic code.

• Check the circuitbreaker on the main circuit panel.

• Check the condition of the power cord.

INADEQUATE JET ACTION

• Be sure the shut-off valves are completely open.

• Open the jets by turning the jet face to allow for maximum water flow.

• Check thatthe air control valve is open (rotate lever counterclockwise).

• Check for obstruction or restrictions at suction guard(s) or filters, such as

leaves.

• Check thatthe water is at proper level, 2/3 up the Vortex skimmer

opening(s).

• Inspectthe filter cartridge(s) for dirt and debris.

• Check for pump air lock.

Physical Specifications Size JET VALVES ARE HARD TO OPERATE

Dimensions/mm 2134 x 1524 • Valves and rotating jets that become hard to turn is an indication of sand, dirt

or too high calcium level in the water.

Height/mm 749

Corner Radius/mm 432

Seating Capacity/Positions 3/4 • Remove components and rinse before damage occurs.

Weight Dry/Kgs. 186 • Advise bathers to shower or use a foot bath before entering the spa. Failure to

use or maintain valves as directed may cause damage by introduction of foreign

materials such as dirt, sand and calcium that is not covered under the warranty.

Weight Full/Kgs. 810

Water Capacity/Litres 623

Total Therapy Jets 19

NO HEAT

• Checktemperaturedisplayedin theLCDwindowfordesired temperaturesetting.

• Inspectthe filter cartridge(s) for dirt and debris.

• Check thatthe water is at proper level, 2/3 up the Vortex skimmer

opening(s).

• Check HEAT MODE to be certain spa is not in SLEEP MODE or ECONOMY

MODE.

• Lower ambient temperatures may result in heat loss.

NOTE: Do not expect instant hot water from the jets. It will take the heater 12-24

hours to heat the water to the temperature you desire.

Spirit Zone Control

ZONE 1A

Upper-, mid- and lower-back jets.**

ZONE 1B

Lower- body jets.**

*Items are optional. Check with dealer for

availability.

**HK™8 Neck Jets operatein every zone.

LIGHT DOES NOT WORK

• Press the LIGHT pad on the control panel.

• Reposition the light bulb in the socket. (See REPLACING LIGHT BULB.)

• Replace the lightbulb with similar component only.

OZONATOR BUILDUP

There can be a build up of nitrous compounds that typically gather at the ozone

outlet connection to the tubing after a six to 12 month period. If you see a

“gummy” build up at the point where the ozone tubing is connected to the ozone

generator, do the following:

• Turn electrical power off.

• Disconnect the tubing and clean it out using a Q-tip dipped in white vinegar.

Take care to avoid cracking or breakage when you remove the tubing from

the barbed fitting.

LCD DIAGNOSTIC MESSAGES

The advanced technology built into the spa allows it to perform a number of self-

diagnostic system checks and it can display a variety of messages in the LCD

window on the control panel.

OHH, HH: Over heat protection. If a malfunction occurs and the spa water

reaches 44°C, the system completely shuts down.In such a condition, DO NOT

ENTER THE WATER. Turn off all power to the spa. Remove spa cover and

allow water to cool. Once the heater has cooled, turn on power to the spa, then

reset by pushing any pad. If spa does not reset,shut off the power to the spa

and contact your authorized Marquis Spas® dealer for service. Several

conditions could lead to overheating, for example, low water level, shut-off

valves closed while heater is on, dirty filter, and restriction in the plumbing lines.

M A R Q U I S S P A S ®OWNER’S MANUAL

After the power is turned back on, the spa will not restart itself until the water

temperature within the spa drops to a lower, predetermined temperature.

OHS, OH: Over heat protection. The spa has shut down. One of the sensors

has detected that the spa water is 43.3°C. DO NOT ENTER THE WATER. Turn

off all power to the spa. Remove spa cover and allow water to cool. Once the

heater has cooled, turn on power to spa, then reset by pushing any pad.If spa

does not reset, shut off the power to the spa and contact authorized Marquis

Spas®dealer for service.

ICE, IC: Freeze protection has been activated. Contact your authorized Marquis

Spas®dealer for service. NOTE: ICE can been seen on a fresh fill if water

temperature is too cold.

SnA and SA: A sensor that is plugged into the Sensor “A” jack is not working.

The spa turns off. Contact authorized Marquis Spas®dealer for service.

Snb and SB: A sensor that is plugged into the Sensor “B” jack is not working.

The spa turns off. Contact authorized Marquis Spas®dealer for service.

SnS and SN: Sensors are out of balance. If this is alternating with the

temperature, it may just be a temporary condition. If the display shows only this

message (periodically blinking), the spa is shut down. Contact authorized

Marquis Spas®dealer for service.

NOTE: If power is shut off or a power outage occurs, the 240V system has a

battery backup. All user settings are retained.

HFL and HL: A substantial difference between the temperature sensors was

detected. This could indicate a flow problem. Check water level in spa. Refill if

necessary. If the water levelisokay, makesurethe pumpshavebeenprimed. If

problempersists,contactauthorized Marquis Spas®dealer.

NOTE: Spascanexperiencean overheatfailurewhenin EconomyorSleepmodeif

equipmentisindirect sunlight. Toresolvethisproblem,changetoStandardmode

setting.

LF: Persistent low flow problems. (Displays on the fifth occurrence of the HFL

message within 24 hours.) Heater is shut down, but other spa functions continue

to run normally. Following this action is required for HFL message. Heating

capacity of the spa will not reset automatically. You may press any pad to reset.

dr: Inadequate water detected in heater. Check water level in spa. Refill if

necessary. Ifthe waterlevel isokay, makesurethe pumpshavebeenprimed. Press

anypadto reset.

drY: Inadequate water detected in heater.(Displays on third occurrence of dr

message.) Spa is shut down. Follow action required for “dr” message. Spa will

not automatically reset; you may press any pad to reset.

Pr: When your spa is first energized, it will go into Priming mode. It will last for

up to four or five minutes and then the spa will begin to heat and maintain the

water temperature in the Standard mode.

- - F; - - C: Temperature is unknown. After the pump has been running for two

minutes, the temperature will display.

- - -: The temperature is not current. The spa is in Economy or Sleep mode. The

pump may have been off for hours. If you wish to see the current spa

temperature, either switch to Standard mode or turn Jets 1 on for at least two

minutes.

Additional Diagnostics for Epic and Show models:

rtC: Hardware failure. Contact authorized Marquis Spas®dealer.

PSt: Hardware failure. Contact authorized Marquis Spas®dealer.

CrC: Firmware install problem. Contact authorized Marquis Spas®dealer.

CFE: Configuration error, spa cannot start up. Contact authorized Marquis

Spas®dealer.

GFI: Spa can not trip GFCI. Contact dealer. Continued operation could be unsafe.

StU: Pumpappearstobestuck intheonposition,causingthewatertemperatureto

creepup,possiblytohazardouslevels.POWER DOWNSPAIMMEDIATELY.DO

NOTENTERTHEWATER.ContactauthorizedMarquisSpas®dealer.

HOt: Pumpappearstohave been stuckin theonpositionthe lasttimespawas

powered.

POWER DOWN SPA IMMEDIATELY. DO NOTENTER THE WATER.Contact

authorized Marquis Spas®dealer.

NOTE: If power is shut off or a power outage occurs, the 240V system has a

battery backup. All user settings are retained.

MAINTENANCE REMINDERS:

The following reminders will be shown on the LED lights indicating it is time for

maintenance. Reminder messages will also be displayed in the LCD window.

Reset the reminders by pressing the Temp Up, Temp Down, or Settings pad.

• Clean Filter: LED will illuminate every 30 days. rCL will be displayed in the

LCD window.

• Change Water: LED will illuminate every 90 days. rCH will be displayed in the

LCD window.

• Change Minerals: rCA will be displayed in the LCD window every 90 days.

• Check Bromine: rSA will be displayed in the LCD window every 21 days.

MARQUIS SPA CARE

IMPORTANT CHEMICAL SAFETY PROCEDURES

1 Always keep chemicals out of reach of children.

2. Read product labels carefully prior to use.

3. When dissolving, always add chemicals to water; do not add water to

chemicals. Some dry chemicals should be dissolved prior to adding them to

the spa. Dip some water from the spa using a clean container. Mix until

dissolved then add to circulating water.

4. CAUTION:Donotadd chemicals together;add them separatelyto thespa

water.

5. All chemical products should be stored in a cool, dry, well-ventilated area

where the average temperature does not exceed 32°C. Keep storage area

clean of debris such as rags, newspaper, and combustible materials.

6. Keep chemicals away from open flame or other heat source.Do not smoke

near chemicals. If a dry chlorine chemical fire should occur, use water only.

Do not use a dry chemical fire extinguisher to attempt to put out the fire.

7. When adding chemicals, always keep the water circulating in the spa with

jets in a downward circular pattern for better chemical distribution. Add

chemicals to the spa water one at a time. Allow several minutes between

any new chemical additions using the jet action to evenly distribute

throughout the spa.

8. It is important to leave the spa cover open for 20-30 minutes while shock

treating your spa to avoid damage. Do not leave spa unattended while

cover is open. Damage such as discoloration or brittle vinyl due to chemical

damage is not covered under the warranty.

9. After adding chemicals, wait the amount of time recommended on the

chemical container before retesting your water for an accurate reading.

Retest your spa water before using.

10. If you have any questions or concerns about the correct procedures for

handling chemicals, please contact your authorized Marquis Spas® dealer.

WATER CARE

There are three things necessary for clean safe water:

1. CIRCULATE: Water has to be circulated regularly; it can not be stagnant.

2. FILTER: Water has to be filtered to remove particulate and debris.

3. SANITIZE: Water has to be sanitized to kill organisms like algae, bacteria

and virus.

It is critical to maintain proper water balance to protect the spa heater and other

components from damage. Damage to the spa surface and equipment caused

by poor chemical or harsh chemical treatment is not covered under the warranty.

Discoloration of jet faces, valves and controls are an indication of poor chemical

maintenance or exposure to the sun.

Jet inserts and valves do not qualify for labor coverage. These parts can be

purchased or exchanged under warranty at your authorized Marquis Spas®

dealer. Gaskets and seals are not covered under the warranty.

M A R Q U I S S P A S ®OWNER’S MANUAL

Thecontrol system inyourMarquisspa willautomaticallycirculateand filter.(See SPA

CONTROLOPERATION,ConstantClean™andSmartClean™sections.)The

sanitationrequiresminimaleffortif doneconsistentlyandproperly.

To sanitize spa water, three things are required:

1. BALANCE: The water must be balanced so the sanitizer can work and spa

equipment is protected.

2. SHOCK: Shock to oxidize organics and maximize sanitizer efficiency.

3. SANITIZE: Maintain a proper level of sanitizer at all times.

UNDERSTANDING WATER BALANCE

Water balance is the interrelation of factors that determine the quality of the spa

water. The effectiveness of chemicals and other additives are dependent on all

these factors working together or “in balance”. The primary elements to water

balance are the calcium hardness, total alkalinity and pH. Always use water

treatment products recommended for use in a Marquis spa.

pH Balance

Keeping the pH balanced is the most critical component of water balance.

Calcium hardness and total alkalinity act as buffers to stabilize the pH. When

they are properly adjusted, the pH will be stable and easy to maintain. The pH is

a measure of the relative acidity and basicity of the water. The ideal pH range is

7.4 - 7.6. When the pH falls below 7.2, the water can become corrosive. Low pH

can cause damage to metal in the control system and heater, excessive

sanitizer consumption, and skin irritation. A pH above 7.8 can be scale-forming

and allow metals or minerals in the water to form deposits and stain spa

surfaces. pH above 7.8 can also cause eye and skin irritation.

Total Alkalinity

Alkalinity acts as a buffer to prevent the pH from changing as other substances

are added to the water. Stability of the pH is directly related to the alkalinity. The

alkalinity should be between 80 - 140 ppm. Alkalinity below 80 ppm makes it

difficult to stabilize the pH. Alkalinity above 140 ppm may increase the pH and

cause cloudy water, scaling, and decreased efficiency of the sanitizer.

Note: Alkalinity& pHIncreaserand Alkalinity & pH Decreaser will affect both the

pH and alkalinity. Generally, smaller additions will change the pH and have a very

minor effect on the alkalinity. Larger additions will also affect the pH, but will have a

much greater effect on the alkalinity. (Example: If the pH is very high and the

alkalinity is within range, adding a few smaller doses of pH and alkalinity Decreaser

instead of one large dose will reduce the pH with little effect on the alkalinity.)

Calcium Hardness

Do not use soft water in your spa. It is critical to have calcium in your water. The

ideal range of calcium is between 200 – 300 ppm. The calcium hardness is

normally adjusted when filling or refilling after draining the spa. High calcium

levels can cause scale buildup on spa surfaces and equipment.Your spa can be

protected against high calcium by using Metal & Stain Remover per the

directions on the container. Low calcium levels can cause spa water to become

highly corrosive and damaging to the equipment components and plumbing.To

raise calcium levels, use Calcium Hardness Increaser.

BALANCE

When initially filling or refilling your spa, follow these steps to achieve proper

water balance.

IMPORTANT! Always follow instructions on the chemical container when

adding chemicals.

1. Test the spa water using a test strip or test kit. Determine the pH and

alkalinity of the water.

2. If adjustments are needed for the pH and/or alkalinity, always balance the

alkalinity before balancing the pH. The product(s) you should use to adjust

pH and/ or alkalinity are pH Alkalinity Increaser or pH & Alkalinity

Decreaser. Make any additions per the directions on the bottle and then

test and repeat if necessary until all readings are in the desired range.

3. Increase the calcium hardness if necessary.

SHOCK

Initial Treatment

Shock the spa using granular Chlorine Sanitizer or non-chlorine Spa Shock.

Add directly to the spa per the instructions on the container. For the initial

treatment, Chlorine Sanitizer is preferred as it will also establish a residual of

sanitizer.

Maintenance Treatment

Once bacteria and other wastes are neutralized by the sanitizer, they stay in

the water unless oxidized or shocked. Often called chloramines or

bromamines, they create dull, cloudy water and can cause odor and eye or

skin irritation. Shock treatment rids your spa of these wastes for clear,

sparkling water. Shocking with non-chlorine Spa Shock or granular Chlorine

Sanitizer is recommended once a week or whenever the water appears dull

or cloudy or has a strong odor. Non-chlorine Spa Shock allows use of the spa

15 minutes after shock treatment.

NOTE: A strong bromine or chlorine odor typically indicates the spa needs to be

shocked – not that there is too much bromine or chlorine in the water. A properly

balanced spa that is shocked regularly will not have an odor.

SANITIZE

ConstantClean™ System (option)

The ConstantClean™ system utilizes a combination of sanitizers to increase

water quality and significantly decrease maintenance. The combination of a Spa

Frog® Mineral Cartridge* and the factory installed ozonator greatly reduce the

amount of sanitizer required. Instead of the normal 3 - 5 ppm of bromine, you

may only need to maintain 1 - 2 ppm of bromine.

NOTE: The use of Spa Frog® floating cartridges is recommended. Do not use

other floating chemical dispensers or Biguanide. Damage to the spa shell and

other internal components can occur.

* The built-in sanitation system is not available in some international markets.

However, the ozone system is available on all spa models in all countries.

Please see your dealer for recommended alternate treatment method if the built-

in sanitation system is notavailable.

BUILT-IN SANITATION SYSTEM*

After shocking the spa water with Chlorine Sanitizer granules or non-chlorine

Spa Shock, bring the spa water to operating temperature. Then install the Spa

Frog® cartridges.

ADJUST THE MINERAL CARTRIDGE

Remove the protective cellophane wrap from the Spa Frog® mineral cartridge.

While holding the bottom of the cartridge, turn the top until the number six

appears in the setting window.

NOTE: The mineral cartridge should be replaced every three to four months.

You will still feel the “spent” minerals inside, but they are no longer effective and

the cartridge needs to be replaced. It is recommended to drain and refill the spa

at the same time you replace the mineral cartridge.

ADJUST THE BROMINE CARTRIDGE

Remove the protective cellophane wrap from the Spa Frog®bromine cartridge.

Finding the right setting for the bromine cartridge will require monitoring your

usage for the first few weeks. Begin with an initial setting based on the chart

below and monitor bromine levels daily for the first week or so, adjusting the

cartridge by one setting per day until a 3 - 5 ppm level has been achieved. To

adjust cartridge, remove from system and turn to the next highest setting if the

bromine level is low or the next lower setting if the bromine level is high. The

bromine cartridge needs to be replaced when empty between two and four

weeks. Always maintain 3 - 5 ppm of bromine.

Suggested Initial Bromine Cartridge Settings

Daily filter time Spa Litres Spa Litres Spa Litres

568-1136 1136-1514 1514-1893

One hour 2 3 4

Two hours 2 2 3

Four hours 1 2 2

M A R Q U I S S P A S ®OWNER’S MANUAL

INSTALL THE CARTRIDGES

Locate and remove the cartridge holder cap on the top lip of the spa. Push down

and turn the holder counterclockwise to unlock. Lift holder out. Snap the Spa

Frog®mineral cartridge into the area of the holder marked “MINERALS” (top

portion), making sure to line up the indentation near the top of the cartridge with

the raised line on the holder. Then snap the Spa Frog® bromine cartridge into

the area of the holder marked “BROMINE”. Be sure to line up the indentation on

the cartridge with the raised line on the holder. After cartridges are snapped in,

return the holder, push down, and then turn clockwise to lock into place.

Replace the cap.

CAUTION: Hand-tighten only; avoid over tightening; avoid bending the holder to

help prevent damage to the holder. Damage caused due to improper removal or

installationof chemicalcartridgeholderis not coveredunder thewarranty.Cartridge

holderiswarranted to befree from defectsattime ofdeliveryofspa.Chemical

cartridgeholdersdonotqualify for laborcoverage.Thesepartscan bepurchasedor

exchangedunder warrantyat your authorizedMarquis Spas®dealer.

REMOVE THE CARTRIDGES

Reverse above procedures to remove cartridges.

*The built-in sanitation system is not available in some international markets.

See your authorized Marquis Spas®dealer for recommended alternate water

treatment method.

WATER CARE REGIMEN

Marquis SpaCare™ products are classified by easy to follow usage guidelines.

The information below indicates whether the product should be used daily,

weekly, monthly, when filling, or as needed – if special water conditions arise.

DAILY

Sanitizer

Maintain 1 - 2 ppm of sanitizer at all times.

WEEKLY

Spa Shock

Sanitizer combines with bacteria and neutralizes sanitizer/bacteria on

contact. However, the used sanitizer/bacteria particle is still present in the

spa water. Used sanitizer in the water emits a chlorine odor and causes

cloudy water. To oxidize, or rid the spa of this used sanitizer, you must shock

the spa once a week. NOTE: Additional shocking may be necessary if the

spa is under heavy use.

AS NEEDED PRODUCTS

pH & Alkalinity Increase and pH & Alkalinity Decrease

These two products work to raise or lower the pH and alkalinity levels in the

spa and are only needed if the test strip indicates the levels are not in the

ideal range.

Water Clarifier

Microscopic particles can pass right through the spa filter and create cloudy

water. The use of Marquis SpaCare™ Water Clarifier combines these

microscopic particles into larger particles that can be trapped in the filter to

clear cloudy water.

Spa Defoamer

If foam appears in your spa, the action of the jets will keep it from dissipating.

Use Marquis SpaCare™ Spa Defoamer to instantly rid your spa water of

foam.

Metal and Stain Remover

Metal and Stain Remover will remove metals such as iron and copper from

spa water.

WATER CARE TROUBLESHOOTING

NOTE: If you request a service call and no problem is found with the spa or the

problem is not covered by warranty (i.e. chemical damage), you will be charged

at the regular service rate.

P: Problem

S: Solution

Cloudy Water

P: Inadequate filtration or dirty filter.

S: Ensure that the filter is securely installed. Clean or replace filter.

Increase the length of clean up and/orfilter cycles.

P: Water is not balanced.

S: Test water and adjust pH, alkalinity, and sanitizer as needed. Shock to

oxidize and destroy organics in the water.

P: Unfiltered particles or chemically saturated.

S: Use Water Clarifier to combine particles.

P: High total dissolved solids

S: Drain, clean, and refill the spa.

Chemical Odor

P: Too many chloramines/bromamines in the water.

S: Treat water with non-chlorine Spa Shock, then adjust sanitizer level as

necessary.

P: Dull looking water, difficult to manage. High total dissolved solids (TDS)

may be the cause.

S: Drain, clean and refill with fresh water.

Musty Odor

P: Not enough sanitizer in water – bacteria or algae in water.

S: Addsanitizerasnecessaryandshock.Readjustsanitizerlevel ifnecessary.

Yellow Water

P: Low pH and/or low alkalinity.

S: TestandadjustpHwith pHandAlkalinityIncrease.Adjustalkalinityif

necessary.

Foaming

P: High concentration of body oils, lotions or soaps, as well as excessive

organics.

S: Use Spa Defoamer and adjust pH and sanitizer as needed.

Scum Line in Spa

P: Body oils and dirt.

S: Use Glove Sponge to clean the spa. Test and adjust the sanitizer and

pH if necessary. Increase the clean up cycle.

No Sanitizer Reading

P: Sanitizer level is too low.

S: Shock and/or adjust Spa Frog®bromine cartridge until the sanitizer

registers in the recommended range.

P: Test strip remains “white” even after sanitizer has been added.

S: Sanitizer level could be extremely high. It can bleach the reagents on the

test strip and give a false reading. Remove spa cover and activate jets

and air control. Allow jets to run for 30 minutes. Test water to see if

desired level has been reached. Adjust Spa Frog®bromine cartridge to

reduce bromine level.

High Sanitizer Reading

P: Too much chlorine or bromine added or dispensed into the spa.

S: Remove spa cover and activate jets and air control. Allow jets to run for

30 minutes. Test water to see if desired level has been reached. Adjust

Spa Frog®bromine cartridge to reduce bromine level.

M A R Q U I S S P A S ®OWNER’S MANUAL

Eye or Skin Irritation

P: Contaminants or excessive amount of chloramines/bromamines in water.

S: Treat water with Spa Shock. Adjust sanitizer level.

P: pH is low.

S: Adjust as needed.

Corrosion of Metal

P: Low pH.

S: Adjust pH with pH and Alkalinity Increase.

Green Water/Algae

P: Low sanitizer level or high pH.

S: AdjustpH,shockand/oradjust SpaFrog®brominecartridge asnecessary.

Erratic pH

P: Alkalinity and/or calcium hardness are too low causing pH “bounce”.

S: Testandadjustalkalinityand/orcalciumhardnesstobringinto idealrange.

MAINTENANCE

WEEKLY MAINTENANCE

1. Removing Debris

Remove any debris and leaves from the Vortex skimmers and suction

guard(s) on the inside of the spa. Blocked intakes can impede the flow of

water through the jetting system.

2. Water Level

Replenish the water level if necessary so that it is approximately two-thirds

up the Vortex skimmer opening. (See STARTING YOUR SPA.) Low and

high water levels can damage your spa. It is important to check your water

level often.

MONTHLY MAINTENANCE

1. Filter Care

We cannot stress enough the importance of a clean filter for proper water

filtration. Dirty filters can restrict water flow,cause hazy water, and prevent

your chemicals from working properly. Dirty filters can also cause low flow

from jets, poor water clarity and sensors to activate error codes. It is

important to clean filters regularly. Many water treatment products clear or

clarify the water by clumping microscopic particles and minerals together so

that these larger particles can be effectively trapped in the filter. A filter

clogged with debris and calcium deposits does not trap particles properly.

Soak your filter cartridges in Filter Cleaner monthly.

The Maintenance Reminder on the spa-side Control Panel indicates a CL

every 30 days to remind you to clean your filter.

Removing the Filter

Turn the RCD power off to the spa. Grasp the edge of the Vortex skimmer

lid or Waterfall, pull up firmly, but gently, to remove it.

Turn the filter cartridge counterclockwise to unscrew it from its base. Lift out

the filter cartridge.

Use a hose to clean the filter cartridge and Filter Cleaner to soak the filters.

NOTE: Keep an extra set of filters on hand so you always have a clean set

ready for immediate spa enjoyment. Remember to replace the filter

cartridges at least once a year.

Reinstalling the Filter

Repeat the steps above in reverse. Do not over tighten the filter as it may cause

the threads on the bottom to strip and fail to hold the filter in place. When

replacing the Waterfall, center the top over the raised filter ring and press down

firmly until the top snaps into place. (See INSTALLATION INSTRUCTIONS,

Filter Cartridges.)

CAUTION: Over-tightening of the filter can cause the filter or filter housing to

crack. Tighten filter until it is just snug.

NOTE: Filters and filter lids do not qualify for labor coverage. These parts can

be purchased or exchanged under warranty at your authorized Marquis Spas®

dealer.

Leakage Detection

Open the equipment door and check for signs of water leakage around the

pump(s). Pump seals wear out over time, especially with improper water

chemistry.Pump seals, heater gaskets and pump gaskets must be checked each

month to ensure they are not leaking. Further damage caused by a leak from

any component is not covered under the warranty.

EVERY THREE TO FOUR MONTHS

Draining and Filling the Spa

On average, a spa needs to be drained every three to four months. After months

of continually adding chemicals to the water and introducing body oils and

lotions, the water can be difficultto manage and chemicals are not as effective

as usual. You may alsonoticeexcessivefoaming.More frequentdrainingmaybe

required depending onuse.

Draining the Spa

A. Turn off the power to the spa.

B. Open the equipment compartment (see EQUIPMENT DIAGRAM).

Remove the hose bib cap from the connection and attach a hose.

C. Openthedrainvalve.Gravitycausesthewatertodrainoutofthehose.

D. When the spa is empty, close the drain valve and remove the hose.

Reinstall the hose bib plug.

NOTE: Keep the drain valve closed at all times except when draining the

spa (do not rely on the cap to stop the flow of water). Not doing so could

result in damage to the drain valve due to freezing water.

Ozonator Operation

Clean the ozone injector and fitting every six months. A mineral build up may

clog the ozone injector, causing a lack of flow or low flow of ozone. To prevent

this, perform the following:

A. Disconnect power to the spa.

B. Open the equipment compartment.

C. Locate the ozonator in the equipment compartment(see spa

equipment diagrams) and unplug the ozonator from the control box.

D. Place 0.47 litres of white vinegar (white vinegar will not damage the

spa components) into a container such as a cup or bucket. Place the

container on the equipment compartment floor.

E. Carefully loosen the long clear tube to the bottom of the ozonator. A

liquid substance may be found inside the tubing. If it is present, be

certain not to come into contact with the liquid.

F. WARNING: Nitric acid accumulates in the air lines of the ozonator

and injector. Nitric acid will cause severe chemical burns if direct

skin contact is made, so always wear protective gloves, glasses

and clothing when working on the ozonator or injector lines.To

prevent inhalation or ingestion of the nitric acid, DO NOT blow or

inhale with your mouth to any of the adapters, fittings or tubing of

the ozonator or injector air lines.

G. Place the end of the tubing into the vinegar, making certain that the

end of the tubing sits at the bottom of the container.

H. Reconnect power to the spa.

I. Run the spa until all of the vinegar is gone. This should allow an ample

flow of vinegar to be run through the injector and clear the blockage.

J. Disconnect power to the spa.

K. Remove the empty cup or bucket.

L. Reinstall the tubing to the bottom of the ozonator.

M. Plug the ozonator into the control box.

N. Close the equipment compartment door.

O. Reconnect power to the spa.

Replacing the Spa Frog®Mineral Cartridge

This cartridge should be replaced every three to four months. You may still feel the

“spent” minerals inside, but they are no longer effective and need to be replaced.

(See ADJUST THE MINERAL CARTRIDGES, Blue Mineral Cartridge.)

Clean the DuraShell®Interior

Once the spa is drained, clean the DuraShell®interior thoroughly especially at

the water line. We suggest the Glove Sponge to clean without scratching.

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