Marshall Amplification MOTIF A.N.C. User manual

MOTIF A.N.C. – TRUE WIRELESS A.N.C.
FULL ONLINE MANUAL

CONTENTS
INDEX
Device layout............................................................003
Getting started.........................................................005
Charging the earbuds ............................................005
Charging the case...................................................005
Noise control ............................................................005
Battery care guide..................................................006
Cleaning your Motif A.N.C. ...................................006
Pairing a new device..............................................007
Resetting the earbuds ...........................................007
Troubleshooting.......................................................008

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MOTIF A.N.C. – FULL ONLINE MANUAL
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ENGLISHDEVICE LAYOUT

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ENGLISHDEVICE LAYOUT
1 CHARGING CASE INDICATOR
The LED shows the case battery charge, from red through yellow to
green (0–100%). It pulses blue while in Bluetooth®pairing mode.
2 CHARGING CASE BUTTON
Quick press to see the charging case battery level. With the earbuds in
the case and the lid open, push and hold for 2 seconds to initiate pairing.
3 WIRELESS CHARGING
Charge the case by placing it on a wireless charging pad.
4 USB-C POWER INPUT
Charge the case by plugging it into a USB power source.
5 TOUCH CONTROLS
Touch the left or right earbud to control your music, phone calls and
more. The long touch behaviour can be customised in the app.
I. 1 touch to play/pause or receive/end a call
II. 2 touches to skip forward or reject a call
III. 3 touches to skip backward
IV. Long touch to toggle noise cancelling, transparency and ANC o.
6 EAR TIPS
Motif A.N.C. come with 3 sizes of ear tips and getting the best fit is
important in ensuring you enjoy the best audio experience.
Take the time to find the ear tips that best fit your ear. The ear
tips should fit snugly in your ear but still feel comfortable. It is not
uncommon to use dierent sizes for left and right.

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ENGLISHINSTRUCTIONS
GETTING STARTED
I. Open the charging case.
II. Press and hold the button on the case until the LED turns to a
slow blue pulse.
III. Select MOTIF A.N.C. from your sound device’s Bluetooth® list.
IV. Download the Marshall Bluetooth app and follow the in-app instructions
to complete the setup.
CHARGING THE EARBUDS
Put your earbuds back in the case and close the lid to turn them o
and begin charging.
CHARGING THE CASE
Use a wireless charger or plug the case into a USB power source to charge it.
The case is fully charged when the front-facing LED is steady green.
To charge the case using a wireless charger, follow the instructions below.
I. Place the charging case with its back flat against the wireless charging pad.
II. Make sure that the front LED lights up to indicate that the case is charging.
III. Once the LED light has turned steady green the case is fully charged.
NOISE CONTROL
Long touch either earbud to cycle through the noise control modes.
• Noise cancelling mode - blocks out your surroundings and lets you focus
on the music
• Transparency mode - allows you to hear your surroundings and hold
conversations without removing your earbuds
• O – noise control is turned o
The amount of noise cancelling and transparency can be adjusted in the
Marshall Bluetooth app.

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ENGLISHINSTRUCTIONS
BATTERY CARE GUIDE
Your earbuds come equipped with high-performance lithium-ion batteries
and battery life span is aected by charging and usage. Follow the guidelines
below to keep your batteries in great condition for as long possible.
• Avoid using fast chargers if possible. Fast charging causes stress on the
battery and will degrade it.
• Avoid letting the battery drain completely or charging it when it’s already
full. Try to keep the charge between 30% and 80%.
• If the earbuds are stored for a long time, it’s recommended to charge
the earbuds to about half-charge and then do a factory reset. Store the
earbuds and case in a cool, dark, and dry place.
• Avoid using or charging the earbuds in hot and unventilated places,
45°C/113°F and above.
• Avoid charging the battery at low temperatures, below 10°C/50°F and
using the earbuds below 0°C/32°F.
• Avoid strong mechanical shocks such as dropping the earbuds or case
on hard surfaces as it might harm the batteries.
Download the Marshall Bluetooth app and select the battery preservation
level that best suits you and your earbuds.
CLEANING YOUR MOTIF A.N.C.
Earbuds come in close contact with your skin often and sometimes for long
periods of time. This will over time cause build-up of dirt and grease that
can aect performance and may cause skin irritation. Clean your earbuds
regularly to keep them fresh and make them last longer.
Unplug any cables before cleaning the case. Make sure everything is
completely dry before using the earbuds, putting the earbuds back in the
case, or plugging in a USB charger.
Remove the silicone ear tips from the earbuds and clean them separately.
Use a disinfectant wipe or a lint-free cloth, slightly damp with 70% isopropyl
alcohol or 75% ethyl alcohol to gently clean the ear tips, the exterior surfaces
of the earbuds and the case. Avoid getting moisture in any openings or in the
speaker mesh. Carefully clean those areas with a dry and soft brush, or a
cotton swab.
• Do not use any sharp objects.
• Do not use compressed air.
• Do not use products containing bleach or hydrogen peroxide.
• Do not submerge the earbuds in any cleaning agents.

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ENGLISHINSTRUCTIONS
PAIRING A NEW DEVICE
Motif A.N.C. remembers up to 3 previously paired devices and will try to
reconnect with the last connected device.
I. Place the earbuds in the case and keep the lid open.
II. Press and hold the button on the case until the LED turns to a slow
blue pulse.
III. Select MOTIF A.N.C. from your sound device’s Bluetooth list.
Note: Motif A.N.C. can be connected with one sound device at a time. Make
sure to disconnect from the current device before reconnecting with a
dierent device.
RESETTING THE EARBUDS
If your earbuds become erratic or unresponsive, follow the instructions below.
I. Place the earbuds in the case and close the lid to restart the earbuds.
If the problem persists, perform a hardware reset:
I. Place the earbuds in the case and keep the lid open.
II. Press and hold the touch surface on both earbuds for 4 seconds to reset
the earbuds.
If the problem persists, perform a factory reset.
Note: This will delete all user settings and the earbuds will need to be set
up again.
I. Place the earbuds in the case and keep the lid open.
II. Press and hold the the button on the case for 10 seconds, until the LED
turns purple, to reset the earbuds to factory settings.
III. Remove MOTIF A.N.C. from your sound device’s Bluetooth list before
pairing again.
MARSHALL BLUETOOTH APP
Download the Marshall Bluetooth app to get the most out of your
earbuds and keep them up to date with the latest software.

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ENGLISHTROUBLESHOOTING
PROBLEM CAUSE ACTION
The earbuds do not
turn on
The battery has
no charge.
Place the earbuds in
the case to charge
them.
If the case LED does
not turn on, use a USB
power source or a
wireless charging plate
to charge the case.
Cannot charge the
case and the case
LED is blinking red
The case does not
have enough battery
charge to both charge
the earbuds and the
internal battery.
1. Remove the
earbuds from the
charging case.
2. Charge the case,
without the
earbuds inside,
until the LED
changes from
steady red to
orange.
3. Place the earbuds
back in the case,
close the lid, and
continue to charge
both the case and
earbuds until the
case LED is steady
green.

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ENGLISHTROUBLESHOOTING
PROBLEM CAUSE ACTION
Cannot connect
or pair with a
Bluetooth device
Bluetooth is not
enabled on your
device (smartphone,
tablet, computer).
Activate Bluetooth on
your playback device.
The earbuds are not in
pairing mode.
Make sure that the
earbuds are in the case
with the case lid open
when start paring, see
Pairing a new device.
Erratic behavior The earbuds are
not using the latest
firmware version.
Download the Marshall
Bluetooth app and
connect to the earbuds.
Follow the in-app
instructions to ensure
that Motif A.N.C. has
the latest firmware
version.
There is a
software error.
Perform a factory
reset, see Resetting
the earbuds.
The earbuds need to be
set up again.