5 of 20Atomic 3000 LED - Revision A, 11-30-2017
Troubleshooting
Overview of error codes
Error message Symptom Cause Remedy
BANK (BANK NO ACCESS) • Error during or after software upload • Upload the software again.
• Power off and then power on the xture.
UITW (UI TEMP HIGH) • The PCB sensor for the user interface
(LCD display and control panel) detects
abnormally high operating temperature.
• Let the xture cool down and restart it.
• Replace main PCB if the issue continues.
PUTW (PSU TEMP HIGH) • The temperature sensor for the power
supply detects abonormally high operating
temperature.
• Check ambient temperature.
• Replace PSU if the issue continues.
SERV (SERVICE MODE) • A safety loop error occured. • Power off and then power on the xture.
SL W (SAFETY LOOP) • The safety loop circuit is activated. • Check the main LED thermal switch.
Replace it, if necessary.
BETW (BEAM TMP HIGH) • The temperature sensor for the beam
pixel PCB detects abnormally high operating
temperature.
• Make sure the area around the main LED
engine is clean.
• Replace the main LED assembly if the
issue continues.
SLER (SAFETY LOOP) • The safety loop circuit is activated. • Check safety loop circuit.
• Replace the main LED thernal switch, if
necessary
COLD (FIXTURE COLD) • The xture is too cold. • The xture will run normally at normal
ambient temperature.
FAN (BASE 1 FAN ERR) • Fan is not rotating. • Feedback from the sensor indicates that
the fan is not rotating.
• Make sure the fan is not blocked or
damaged.
• Replace the fan, if necessary
FAN (BASE 2 FAN ERR) • Fan is not rotating. • Feedback from the sensor indicates that
the fan is not moving.
• Make sure the fan is not blocked or
damaged.
• Replace the fan, if necessary
FAN (BASE 3 FAN ERR) • Fan is not rotating. • Feedback from the sensor indicates that
the fan is not moving.
• Make sure the fan is not blocked or
damaged.
• Replace the fan, if necessary
FAN (BASE 4 FAN ERR) • Fan is not rotating. • Feedback from the sensor indicates that
the fan is not rotating.
• Make sure the fan is not blocked or
damaged.
• Replace the fan, if necessary
UITE (UI TEMP SEN ERR) • Temperature sensor for the user interface
fails.
• The main PCB cannot register the
temperature sensor.
• Check all connections.
UITC (UI TEMP CUT OFF) • Temperature sensor for the user interface
is at cut-off level.
• Let the xture cool down and restart it.
• If the ambient temperature is OK but the
issue persists, replace the main PCB.
PUTE (PSU TEMP SEN ERR) • Temperature sensor for the power supply
fails.
• The main PCB cannot register the
temperature sensor.
• Check all connections.
PUTC (PSU TEMP CUT OFF) • Temperature sensor for the power supply
is at cut-off level.
• Let the xture cool down and restart it.
• If the ambient temperature is OK but the
issue persists, replace the PSU.
BETE (BEAM TMP SEN ERR) • Temperature sensor for the beam pixel
PCB fails.
• The main PCB cannot register the
temperature sensor.
• Check all connections.
BETC (BEAM TMP CUT OFF) • Temperature sensor for the beam pixel
PCB is at cut-off level.
• Let the xture cool down and restart it.
• If the ambient temperature is OK but
the issue persists, replace the main LED
assembly.