Voicemail
•Ask your system administrator to be sure the voicemail is
enabled, to get the voice mail portal # and default password.
•For more informaon, see masergy.com Support page for
more informaon. The rst me you call your voicemail, you
need to set up a new passcode and record your spoken name.
Simply follow the prompts.
From your Masergy phone
•Press MSG (Top Right)
•Enter your passcode and press #.
From any phone
•Dial your extension or DID# and wait for the voice mail to pick
up.
•Enter your passcode and press #.
OR
•Dial the voice mail portal telephone number.
•Enter your extension.
•Enter your passcode plus #.
From someone else’s Masergy phone
•Dial the voice portal telephone number, press *.
•Dial your extension, then your passcode and then #.
Note: To clear the message waiting indicator,
•Press *99.
•Press Dial.
Transfer a Call (Announced)
To Transfer a call, while on the phone
•Press the so key labeled Transfer
•Dial the extension or phone number you want to transfer the call to
•Press the so key labeled Send
•When party 2 answers, tell them who is on the line.
•Press the so key labeled Transfer to connect the two pares.
If they decide they do not want the call, press CANCEL to speak to the caller
Note: An announced transfer is recommended to some cell phone providers. A
blind transfer can sometimes directly to voice mail.
Transfer a Call (Blind-Not Announced)
To Transfer a call, while on the phone:
•Press the so key labeled Transfer
•Press the so key labeled Blind
•Dial the extension or phone number you want to transfer the call to
•Press the so key labeled Transfer
To Transfer a call directly to Voicemail while on a call
•Press the so key labeled More
•Press the so key labeled SendVM
•Enter the extension number
•Press the so key labeled Enter
•Hang up.
How to Use your Polycom® VVX® 1500 Business Media Phone
1-800-942-4700 masergy.com
