Masport SEVILLE Quick start guide

Masport Inbuilt Gas Fireplace - 1 -

Masport Inbuilt Gas Fireplace - 2 -
MASPORT INBUILT GAS FIREPLACE
TO THE NEW OWNER
Congratulations! You are the owner of a state-of-the-art Gas Inbuilt by Masport. The Masport
Gas Fireplace Series of hand crafted appliances has been designed to provide you with all
the warmth and charm of a fireplace at the flick of a switch. This model has been approved
by the Australian Gas Association for both safety and efficiency. As it also bears the
Masport brand, it promises to provide you with economy, comfort and security for many
trouble free years to follow.
Please take a moment now to acquaint yourself with these instructions and the many
features of your Masport Fireplace.
This book contains important information. Please keep it in a safe place for
future reference.
THE INSTRUCTIONS IN THIS MANUAL APPLY TO;
MASPORT INBUILT - SEVILLE AND NAPLES GASFIRES
THE MODELS COVERED ARE:-
MG5000 INBUILT LP, for use with Liquid propane gas (LPG)
AND MG5000 INBUILT NG, for use with Natural gas

Masport Inbuilt Gas Fireplace - 3 -
TABLE OF CONTENTS
Contents Page
Installation Requirements
Wiring Diagram..........................................4
Safety .... ...................................................5
Gas Pipe Testing .......................................5
Important requirements..............................5
Specifications.............................................5
Copy of Lighting Plate Instructions ............6
Minimum Fireplace Clearances .................7
Clearances to Combustibles......................7
Installation Instructions
Materials Required ....................................6
Installation Sequence ................................6
Fluing .... ...................................................8
Fire Installation ..........................................8
Combustion & Ventilation Air.....................8
Gas Connections .......................................8
Fascia Installation - Mantel........................9
- Bevelled...................10
Flush Front...............................................11
Contents Page
Bay Front ................................................11
Ember Installation....................................12
Gas Pressure Test...................................12
Optional Wall Thermostat........................13
Optional Remote Control .........................13
Operating Instructions
Operating Instructions..............................13
Lighting Procedure...................................13
Shutdown Procedure................................14
First Fire. .................................................14
Convection Fan Operation.......................14
Normal Operating Sounds of
Gas Appliances ..................................14
Maintenance
General Maintenance...............................15
Servicing .................................................15
Log Replacement.....................................16
Glass Gasket ...........................................16
Gold Plated Trim......................................16
Door Glass Replacement.........................16
Fan Maintenance.....................................16
Troubleshooting.......................................18

Masport Inbuilt Gas Fireplace - 4 -
MILLIVOLT WIRING DIAGRAM
240V WIRING DIAGRAM

Masport Inbuilt Gas Fireplace - 5 -
IMPORTANT:
SAVE THESE INSTRUCTIONS
The Masport Gas Fireplace must be installed in
accordance with these instructions. Carefully read all
the instructions in this manual first. Consult the
"authority having jurisdiction" to determine the need for
a permit prior to starting the installation.
Note: Failure to follow these instructions could
cause a malfunction of the heater, which
could result in death, serious bodily injury,
and/or property damage. Failure to follow
these instructions may also void your fire
insurance and/or warranty.
FOR YOUR SAFETY
This appliance requires air for proper combustion.
Always provide adequate combustion and ventilation
air.
MATERIALS and INSTALLATION are to comply with
AG 601, NZS 5261 and all relevant building, gas-fitting,
electrical and other Statutory Regulations.
INSTALLATION MUST BE CARRIED OUT ONLY BY
AN AUTHORIZED PERSON.
GAS PIPE TESTING
The appliance must be isolated from the gas supply
piping system by closing its individual manual shutoff
valve (not supplied with heater) during any pressure
testing of the gas supply piping system at test pressures
equal to or greater than 3.45 kPa.
SPECIFICATIONS
Specifications: 35MJ/h
Fuel: Natural Gas or Propane
Electrical: 230-250 volts AC system
Fan/Blower 2 speed
Logs: Ceramic fibre, 4 per set
Before installation commences, check the data plate on
the appliance to verify that it is the correct type to suit
your gas and also that the gas consumption rate is
correct for your application.
IMPORTANT REQUIREMENTS
Installation and repair is to be carried out ONLY by
an authorized person.
1) The appliance installation must conform with local
codes or in the absence of local codes, to AG601,
NZS5261. This appliance MUST be installed by an
authorized gas fitter technician only.
2) Installation and repair should be done by an
authorized service person or agency.
3) The appliance should be inspected before use and
at least annually by an authorized service person.
More frequent cleaning may be required due to
excessive lint from carpeting, bedding material, etc.
It is imperative that control compartments, burners
and circulating air passageways of the appliance
are kept clean and free from excessive lint.
4) See general construction and assembly
instructions. This appliance may only be installed in
a vented, non-combustible fireplace. The appliance
and flue should be enclosed when installed or
passing through a living area, where children may
come in contact with it.
5) Always connect this fireplace to a flue pipe
terminating outside the building envelope. Never
vent to another room. Make sure that the flue pipe
is properly sized and is of adequate height to
provide the proper draft.
6) Inspect the fluing system annually for blockage and
any signs of deterioration.
7) If the glass is removed for servicing it must be
replaced prior to operating the appliance.
8) To prevent injury, do not allow anyone who is
unfamiliar with the operation to use the fireplace.
9) Always turn off the gas valve before cleaning. For
relighting, refer to lighting instructions. Keep the
burner and control compartment clean by brushing
and vacuuming at least once a year.
When cleaning the logs, use a soft clean paintbrush
as the logs are fragile and easily damaged.
10) Clean appliance with a damp cloth (never when unit
is hot). Never use an abrasive cleaner. The glass
should be cleaned with a gas fireplace glass
cleaner.
11) Make a periodic check of burner for proper position
and condition. Visually check the flame of the
burner periodically, making sure the flames are
steady, not lifting or floating. If there is a problem
call an authorized service person.

Masport Inbuilt Gas Fireplace - 6 -
MATERIALS REQUIRED
No mains voltage electric power supply is required for the gas control to operate. A 240 Volt AC power cord is hooked
up to the fan switch and blower. Plug 3-wire cord into a suitable receptacle. Do not cut the ground terminal off under any
circumstances.
When connected with 240 volts, the appliance must be electrically grounded in accordance with local codes.
INSTALLATION SEQUENCE
The Masport Gas Insert is installed in the steps as listed below. Detailed instructions follow.
1) Check the clearances to ensure that the fire will fit the fireplace recess and clearances to combustibles will be
maintained. See page 7.
2) Prepare the fireplace recess. See page 7.
3) Install the flue or flexi-liner in accordance with AG 601 or NZS 5261, refer to instructions provided with the flue kit.
4) Install the gasfire into the fireplace recess and connect to the flue system. See page 8.
5) Make the gas connections and electrical connection for fan. See page 8.
6) Assemble and install the fascia and fan switch etc. See pages 9 & 10.
7) Remove the glass/window and install the embers etc. See page 10 &11.
8) Re-install the glass front (Flush or Bay). See pages 10 & 11.
9) Install louvres (Flush or Bay).
10) Final check: Before leaving this unit with the customer, the installer must ensure that the appliance is firing
correctly. This includes:
a) Checking the manifold pressure. See page 11.
b) Clocking the appliance to ensure the correct firing rate.
c) Adjusting the primary air, if required, to ensure that the flame does not carbon on the components.
d) Ensuring that the flue is drawing correctly.
(Copy of Lighting Instruction plate)

Masport Inbuilt Gas Fireplace - 7 -
INSTALLATION REQUIREMENTS
For safe installation the following matters must be attended
to;
•The fireplace and chimney must be thoroughly cleaned
and checked for soundness.
•The chimney must not connect to a solid fuel-burning
appliance.
•The fireplace recess must have a non-metallic heat
resistant surround (e.g. masonry) extending at least
550mm each side of the recess centerline and up at least
to the mantel above the base of the fireplace recess.
•A flue pipe or flexiliner must be fitted right up the chimney
and exit at the top and be terminated with an approved
gas cowl.
CLEARANCES
The minimum fireplace clearances for the Masport Inbuilt
Gasfires are shown in the following diagram:
Masonry fireplaces
Measure the fireplace recess and remove bricks as necessary
to accept the firebox outer case. Clear away any loose rubble
and inspect before installing the fireplace.
All Masport heaters are tested to New Zealand and
Australian standards. Clearances are for fire hazard
only. For durability of finishes and surfaces you
should contact the relevant manufacturer for their
specification. Masport accepts no responsibility
for the deterioration of surface’s or finishes.
NON MASONRY FIREPLACE RECESS
(ZERO CLEARANCE INSTALLATION)
Refer to the Zero Clearance Kit Manual for details on
installations in non-masonry recesses.
Clearances to Combustibles (mm)
Fascia Type; Mantel Bevelled
(Shown)
(From Unit)
Sides A 225 225
Ceiling B 1500 1500
Mantel C 1000 1150
(From Fascia)
(648 x 842) (682 x 842)
Sides D 100 39
Ceiling E 1410 1345
Mantel F 350 425
The following are for both Fascia options;
Max. Mantel Width G 305
Hearth Height H 0
Hearth Depth I 405 ∗
Hearth Width J 1000
∗
∗∗
∗Hearth Depth “I” can be reduced to 300mm if
Hearth Height “H” is increased to a min. Of
30mm.
NOTE: Mantel clearances and hearth requirements for
Installation into a Zero Clearance Kit are different.
Please refer to the Zero Clearance Kit Manual for
details.

Masport Inbuilt Gas Fireplace - 8 -
FLUING
THE APPLIANCE MUST NOT BE CONNECTED TO A
CHIMNEY FLUE SERVING A SEPARATE SOLID FUEL
BURNING APPLIANCE.
This appliance is designed to attach to a 100mm
diameter type B-Vent or approved flexi-liner or listed
gas fuel type flue liner running the full length of the
chimney. A minimum flue height of 3.6m is
recommended. B-Vent must be supported by a flue
support - supplied by flue manufacturer. The Masport
Insert incorporates its own internal draft hood, so no
additional external draft hood is required.
Periodically check that the flue is unrestricted and an
adequate draft is present when the unit is in operation.
Flue Spillage
A “spillage” test must be made before the installed unit
is left with the customer.
The flue draught on Australian models can be checked
by holding a lighted match just inside the open end of
the spill tube after the heater has been running for at
least five minutes.
Start all exhaust fans in the home and then close all
external doors and windows.
The tube, approximately 12mm diameter, is located at
the top right hand corner of the outer cabinet (behind
the top louvre assembly). If the match flame is not
drawn into the tube but is blown back outwards the flue
system is not drawing correctly, (refer to the diagram
below). Do not operate the heater with inadequate
draught as dangerous combustion products could be
discharged into the room.
Install to AG 601, NZS 5261 or local codes.
Fire Installation
1) Slide the fireplace into the recess and adjust the
case position so that it is level and its front top
flange is in line with the face of the surround.
Where seismic restraint is necessary, screw the
bottom of the case to the base of the fireplace
recess.
2) If space above the case for positioning and fixing
the flue is limited, access can be provided by first
removing the top louvre by lifting it upwards and
outwards.
3) Then remove the 2 screws holding the top sliding
panel located at each side of the fire. The top front
section of the case can now slide out as illustrated
below to increase access.
4) Attach the flue to the flue spigot on the draft hood.
The flue collar of the appliance will fit inside a
standard flue and may be fastened directly to the
flue by sheet metal screw or a B-Vent, single wall
flue connector.
5) Once the flue is connected, reassemble the fire.
Note: Final gas connection should be after unit is
in place to avoid damage to line when
pushing the unit into position.
Combustion and Ventilation Air
WARNING: This appliance needs fresh air for safe
operation and must be installed with provisions for
adequate combustion and ventilation air available
to the room in which it is to be operating.
Air for combustion is drawn in through the front of the
unit; therefore, the front of the unit must be kept clear of
any obstructions.
GAS CONNECTION
GAS CONNECTION WARNING:
Only persons licensed to work with gas piping may
make the necessary gas connections to this
appliance.
The gas connections are 3/8” flare for NZ and 1/2" flare
for Australia.

Masport Inbuilt Gas Fireplace - 9 -
1) Locate the center point where the flue will pass
through the chimney above the appliance. Move
the appliance into the exact location where it is to
be installed. Ensure that the Insert is level.
2) Two easily accessible test points are provided on
the front of the gas control valve, and is easily
accessible for a test gauge connection (See
diagram on page 11).
3) Once the gas has been connected, ensure that the
pilot valve is in line with the burner.
CAUTION: If the glass has been removed for servicing,
it must be replaced prior to operating the appliance.
FASCIA INSTALLATION
Mantel Fascia
1) Lay the fascia panels flat, face down on something
soft so they don't scratch.
2) Take the top mantel and align the holes in it with
the holes in the side panels. Using the flat head
screws provided, attach the top of the side panel’s
to the mantel (the holes in the mantel are slightly
larger than the holes in the side panel to facilitate
easier installation). See Fig 1.
Fig 1
Rear View
Hint: Don't tighten the screws down completely at this
point, continue on with steps 3 and 4 and do a trial
fit to the unit. Make any necessary adjustments and
when it fits properly then tighten down the screws.
3) Next the Fascia stiffener is attached to the Fascia.
Attach the stiffener to the bottom of the fascia side
panels with the screws provided. See Fig 1
(bottom).
4) If not already fitted, push the Masport logo badge
into the holes in the bottom left corner of the fascia
and attach it using the clips provided. See Fig 2.
Fig 2
5) Take the 2 switches supplied with the fire and push
them into the rectangular switch holes in the left-
hand side of the fascia. The 3 terminal switch must
be in the bottom hole and the 2 terminal switch
must be in the top hole. Refer Fig 3.
Fig 3

Masport Inbuilt Gas Fireplace - 10 -
6) Connect the fan switch wires by taking the orange,
brown and red wires with the female ends (in the
thick wiring loom) and connect them to the fan
switch (i.e. the 3 terminal bottom switch) noting the
following positions. Connect the brown wire to the
middle terminal, connect the red wire to the top
terminal and connect the orange wire to the bottom
terminal. Refer to 240V wiring diagram on page 4.
And fig 2, (bevelled fascia).
7) Connect the ON/OFF switch wires by taking the
black and white wires with the female ends and
connect them to the ON/OFF switch (i.e. the top 2
terminal switch). Refer to the millivolt-wiring
diagram on page 4 for more details.
8) Tuck the wires into the faceplate to keep them away
from the insert. Ensure that the wires do not touch
the side of the unit.
9) The power cord should be run behind the fascia
panel and out through the slot in the bottom of the
fascia.
10) Attach the fascia panels to the insert body using 4
black screws.
Bevelled Fascia
1) Lay the fascia panels on their front on something
soft to prevent them from being marked.
2) Align the bottom flange of each side panel with the
corresponding end of the bottom rail. Using
the self-tapping screws provided, attach the bottom
rail to the bottom flanges of the side panels. Only
loosely tighten the screws. See Fig 1.
Fig 1.
3) There are two switches supplied with the fascia.
Insert these into the rectangular holes in the left in
the top edge of the LH side panel. The fan switch (3
terminals) must be in the bottom hole and the on-off
switch (2 terminals) must be in the top hole. See
Fig 2.
4) Connect the fan wires -Orange, brown and red to
the bottom fan switch, noting the following
positions.
- Brown wire to middle terminal,
- Orange wire to top terminal,
- Red wire to bottom terminal.
5) Connect the black and white wires to the on/off
switch.
6) Ensure that the wires are away from the side of the
fireplace. The power cord should be run behind the
fascia panel and out through the hole in the side of
the fascia.
Fig 2.
7) Offer the assembly up to the fireplace to obtain the
correct width for the side panel spacing keeping the
inside flanges of each panel on the inner side of the
mounting flange of the fireplace. Carefully remove
the assembly and continue to tighten the screws
fastening the bottom rail to the side panels.
8) Offer the assembly up to the fireplace once more
and secure through the two holes on the inner
edges of each fascia side panel using the self
tapping screws provided. See Fig 3.

Masport Inbuilt Gas Fireplace - 11 -
Fig 3.
9) Lower the top panel assembly into place with the
locating prongs pointing down so that they fit neatly
inside the top edges of each side panel. Fasten the
top panel to the fireplace through the two holes in
the lower flange of the top panel assembly.
See Fig 4.
Fig 4.
FLUSH FRONT GLASS
REMOVAL/INSTALLATION
1) Remove the top louvre by lifting it upwards and
outwards to clear the retaining pins.
2) Remove the two trim fastening screws, one at
either end of the top trim as per the diagram below
and remove the top gold trim.
3) Remove the 2 black cover trims one at either end
of the glass by lifting them upwards and then out.
Pull the top of the trim forward before the bottom.
4) This will now free the glass for removal from the
fire and give access to the logs, burner etc.
BAY FRONT GLASS
REMOVAL/INSTALLATION
1) Remove the top louvre by lifting it upwards and
outwards to clear the retaining pins.
2) Remove the bottom RH louvre by lifting it upwards
and outwards to clear the retaining pins.
3) Open the LH bottom louver and lift it off it’s hinge.

Masport Inbuilt Gas Fireplace - 12 -
4) Remove the two window fastening screws, one at
either end of the window as per the diagram below.
5) This will now free the glass for removal from the
fire by swinging the top outwards slightly and lifting
the bottom edge clear of its retaining channel. This
will give access to the logs, burner etc.
EMBER PLACEMENT
1) Inspect the logs before ember installation. If the
logs are broken, do not use the unit until they are
replaced. Broken logs can interfere with the pilot
operation, combustion, etc.
2) Once either the flush or bay windows are removed
as per the above instructions the embers can be
placed in the fire.
3) Place embers in front of the burner as shown. Do
not cover the small round burner ports. Embers can
be placed along the front of the tray and down the
sides to hide the black steelwork etc.
4) Re-install the flush or bay window. Do not operate
the appliance with the window removed.
GAS PRESSURE TEST
The unit is preset to give the correct gas input at the
specified manifold pressures shown on the label. The
maximum gas manifold pressure is:
Natural Gas 0.80 kPa
Propane 2.58 kPa
The manifold pressure is controlled by a regulator built
into the gas control, and should be checked at the
pressure test point. The pressure check should be
carried out with the unit burning and the setting should
be as above.

Masport Inbuilt Gas Fireplace - 13 -
OPTIONAL WALL THERMOSTAT
INSTALLATION
A wall thermostat may be installed if desired.
Note: It is preferable that the thermostat be installed
on an interior wall.
Use a CSA, UCL or UL approved millivolt thermostat,
250-750 millivolt rated. A non-anticipator type
thermostat must be used.
Masport Part Number
988424 Programmable/Digital Wall Thermostat
988425 Manual Wall Thermostat (NZ only)
OPTIONAL REMOTE CONTROL
INSTALLATION
Use the Optional Masport Remote Control Kit approved
for this unit. Use of other systems may void your
warranty.
The remote control kit comes with a hand held
transmitter, a receiver and a wall mounting plate.
1) Choose a convenient location on the wall to install
the receiver and the receptacle box (protection from
extreme heat is very important). Run wires from the
fireplace to that location. (Do NOT install behind
louvres)
2) Connect the two wires to the gas valve. (Refer to
instructions supplied with the remote control for
detailed installation instructions)
OPERATING INSTRUCTIONS
Before operating this appliance, proceed through the
following checklist.
1) Read and understand these instructions before
operating this appliance.
2) Check to see that all wiring is correct and enclosed
to prevent possible shock.
3) Check to ensure there are no gas leaks.
4) Make sure the glass is in place. Never operate the
appliance with the glass removed.
5) Verify that all fluing and the flue cap is
unobstructed.
6) Verify log placement. If the pilot cannot be seen
when lighting the unit - the logs or the embers have
been incorrectly positioned.
7) The unit should never be turned off and on again
without a minimum of a 60-second wait.
8) Each time the appliance is lit, it may cause
condensation and fog the glass. This condensation
and fog is normal and will disappear in a few
minutes as the glass heats up.
DO NOT BURN THE APPLIANCE WITH THE
GLASS ASSEMBLY REMOVED.
LIGHTING PROCEDURE
IMPORTANT: Gas cock knob cannot be turned
from "PILOT" to "OFF" unless it is partially
depressed.
1) On NZ models, open the left hand bottom louvre
assembly by lifting the wooden knob and pulling
gently.
2) If the control knob is in the "OFF" position proceed
to Step 5.
3) Push in gas control knob slightly and turn clockwise
to "OFF". Knob cannot be turned from "PILOT" to
"OFF" unless knob is pushed in slightly. Do not
force.
OFF
4) Wait five minutes to allow gas that may have
accumulated in the main burner compartment, to
escape. If you do smell gas, follow the instructions
on the front of this manual. If you don't smell gas
continue on to the next step.
5) Turn the gas control counter clockwise to "PILOT".
6) Push in control knob all the way and hold in.
Continually push and release the red button on
spark igniter until pilot lights. The pilot is located at
the center bottom of inside the firebox behind the
front log. Continue to hold the control knob in for
approximately 15 seconds, then release the gas
control knob. The pilot flame should continue to
burn. If the pilot does not remain lit, repeat

Masport Inbuilt Gas Fireplace - 14 -
operation allowing a longer period before releasing
gas control knob.
7) With the pilot flame established turn the gas control
knob counter clockwise to "ON".
8) Use the top rocker switch to operate main burner.
9) Rotate the variable flame control to adjust the
flame height higher or lower.
10) Close the bottom louvre assembly.
SHUTDOWN PROCEDURE
1) Use the top rocker switch to turn off the main
burner.
2) Open the bottom louvre assembly.
3) Rotate the control knob clockwise to pilot position
then push the knob in slightly and continue to rotate
to "OFF". Do not force.
4) Disconnect all electric power and gas to the
appliance if service is to be performed.
FIRST FIRE
The first fire in your stove is part of the curing process.
To ensure that the paint is properly cured, light the unit
and leave on for 5 minutes and let it cool down for 30
minutes. Repeat 3 or 4 times. When first operated,
the unit will release an odour and the flames will appear
orange caused by the curing of the paint, the burning
off of the starch in the gas logs and the oils on the
metal.
The glass panel may require cleaning after the unit has
cooled down.
DO NOT ATTEMPT TO CLEAN THE GLASS WHILE
IT IS HOT. NEVER OPERATE THE UNIT WITH THE
GLASS REMOVED.
CONVECTION FAN OPERATION
The fan operates by using the bottom of the 2 rocker
switches on the left-hand side of the fascia. To adjust
the desired fan speed, operate the rocker switch. The
fan has 2 speeds, a high speed for more rapid air
movement and a low speed. The fan should not be
used until the unit is up to operating temperature. After
the unit has been turned off and the unit cooled down to
below a useful heat output range the fan should be shut
off.
NOTE: Australian models are fitted with a thermodisc
fan control. This means fan will operate only when the
heater is up to operating temperature, and will stop
automatically once the heater has cooled down. This is
particularly useful when a thermostat is fitted, as the fan
will not be running unnecessarily. When the thermodisc
is fitted, it is not necessary to use the two speed switch
on the fascia as it can be kept permanently on at the
desired speed setting. The fascia switch overrides the
thermodisc if it is set in the “off” position.
NORMAL OPERATING SOUNDS OF
GAS APPLIANCES
It is possible that you will hear some sounds from your
gas appliance. This is perfectly normal due to the fact
that there are various gauges and types of steel used
within your appliance. Listed below are some examples,
all are normal operating sounds and should not be
considered as defects in your appliance.
Fan:
Masport gas appliances use high tech blowers to push
heated air farther into the room. It is not unusual for the
fan to make a "whirring" sound when ON. This sound
will increase or decrease in volume depending on the
speed setting of your fan.
Burner Tray:
The burner tray is positioned directly under the burner
and logs and is made of a different gauge material from
the rest of the firebox and body. Therefore, the varying
thickness’s of steel will expand and contract at slightly
different rates, which can cause "ticking" and "cracking"
sounds. You should also be aware that as there are
temperature changes within the unit these sounds would
likely re-occur, again, this is normal for steel fireboxes.
Pilot Flame:
While the pilot flame is on it can make a very slight
"whisper" sound.
Gas Control Valve:
As the gas control valve turns ON and OFF, a dull
clicking sound may be audible, this is normal operation
of a gas regulator or valve.
Unit Body/Firebox:

Masport Inbuilt Gas Fireplace - 15 -
Different types and thicknesses of steel will expand and
contract at different rates resulting in some "cracking"
and "ticking" sounds will be heard throughout the
cycling process.
GENERAL MAINTENANCE
INSTRUCTIONS
1) Always turn the gas valve to OFF before cleaning.
For relighting, refer to lighting instructions. Keep the
burner and control compartment clean by brushing
and vacuuming at least once a year.
When cleaning the logs, use a clean soft
paintbrush, as the logs are fragile and easily
damaged.
2) Clean (never when unit is hot) appliance, glass and
louvres with a damp cloth. Never use an abrasive
cleaner. The gold louvers may be scratched if
abrasives are used to clean them.
The heater is finished in a heat resistant paint and
should only be refinished with heat resistant paint
(not with wall paint). Masport uses Stove Bright
Paint - Metallic Black #6309.
3) Keep the area near the appliance clear and free
from combustible materials, gasoline and other
flammable vapours and liquids.
WARNING: CHILDREN AND ADULTS SHOULD
BE ALERTED TO THE HAZARDS OF HIGH
SURFACE TEMPERATURE AND SHOULD STAY
AWAY TO AVOID BURNS OR CLOTHING
IGNITION. YOUNG CHILDREN SHOULD BE
CAREFULLY SUPERVISED WHEN THEY ARE
IN THE SAME ROOM AS THE APPLIANCE.
CAUTION: ANY SAFETY SCREEN OR GUARD
REMOVED FOR SERVICING AN APPLIANCE
MUST BE REPLACED PRIOR TO OPERATING
THE APPLIANCE. (Australia only)
CLOTHING OR OTHER FLAMMABLE
MATERIAL SHOULD NOT BE PLACED ON OR
NEAR THE APPLIANCE.
4) Each time the appliance is lit, it may cause
condensation and fog the glass. This condensation
and fog is normal and will disappear in a few
minutes as the glass heats up.
Never operate the appliance without the glass
properly secured in place or with the door
open.
5) Periodically check the pilot flames, there should be
four strong flames approx. 19 mm long - 1 flame to
the front burner, 1 flame to the rear burner, 1 to the
thermopile and 1 to the thermocouple.
If you have an incorrect flame pattern, contact your
Masport dealer for further instructions.
SERVICING INSTRUCTIONS
(Routine maintenance schedule)
Servicing must be carried out only by authorized
personnel.
We recommend that you have your Masport heater
checked yearly by an authorized installer. This periodic
maintenance should cover the following points:-
1) Always turn the gas valve to OFF before cleaning.
For relighting, refer to lighting instructions. Keep the
burner and control compartment and any air entry
points clean by brushing and vacuuming.
When cleaning the logs, use a clean soft
paintbrush, as the logs are fragile and easily
damaged.
2) Make a periodic check of burner for proper position
and condition. Visually check the flame of the
burner periodically, making sure the flames are
steady, not lifting or floating. If there is a problem,
call an authorized service person.
3) The appliance and fluing system must be inspected
before use and thereafter annually to ensure that
the flow of combustion and ventilation air is not
obstructed. During the annual service call, the
burners should be removed from the burner tray
and cleaned. Replace the embers but do not block
the pilot.
4) Clean the fan of any lint or foreign matter.
5) After the above steps, check the pilot flames, there
should be four strong flames approx. 19 mm long -
1 flame to the front burner, 1 flame to the rear
burner, 1 to the thermopile and 1 to the
thermocouple.
6) Check the operation of the thermostat (if fitted) by
turning its control point above and below ambient
room temperature and checking the response of the
fire.
Other points which can be checked after completing the
above:-
Thermocouple generation
Gas consumption rate
Carbon dioxide content in the combustion products.
Log Replacement
The unit should never be used with broken logs. Turn
off the gas valve and allow the unit to cool before
removing the glass to carefully remove the logs. The
pilot light generates enough heat to burn someone. If

Masport Inbuilt Gas Fireplace - 16 -
for any reason a log should need replacement, you
must use the proper replacement log. The position of
these logs must be as shown in the diagram below.
The rear log is held in place with a screw through the
middle of the log. This screw must be tightened just
sufficiently to hold the rear of the rear log against the
back of the firebox.
The front log assembly is located on 2 pins, one at
either end of the front burner.
The top log is positioned on top of both logs and held in
place with 2 pieces of wire.
Note: Improper positioning of logs may create
carbon build-up and will alter the unit’s
performance, which is not covered under warranty.
Glass Gasket
If the glass gasket requires replacement use 10mm flat
glass gasket for the Bay and Flush Front.
Gold-Plated Trim
The 24-carat gold plated finish on the trim requires little
maintenance, and need only be cleaned with a damp
cloth. DO NOT use abrasive materials or chemical
cleaners, as they may harm the finish and void the
warranty. Clean any fingerprints off before turning
the unit on. If the top louvers start to discolour,
check the door gasket seal and replace if
necessary.
Door Glass Replacement
Your Masport stove is supplied with high temperature, 5
mm Neoceram ceramic glass that will withstand the
highest heat that your unit will produce. In the event
that you break your glass by impact, purchase your
replacement from an authorized Masport dealer only,
and follow our step-by-step instructions for
replacement.
Bay Glass Removal
1) Remove the window from the unit (refer to removal
instructions on page 10) and place on a soft surface
to prevent scratching.
2) Remove the nuts holding the glass retainers in
place.
3) Remove the glass retainers (sides, top and bottom).
4) Replace the glass. Install the center and side glass
onto the extrusions as per the diagram.
5) Reverse the previous steps, replace the retainers
and fasten with the nuts but do not over tighten, as
this can break the glass.
6) Replace window on the fire and check the seal.
Flush Glass Replacement
Flush glass replacement is the same procedure and the
Flush front removal/replacement on page 10.
Fan Maintenance
If your fan requires maintenance or replacement,
access to the fan is through the plate on the rear wall of
the firebox.
Note: The unit MUST NOT be operated without the
fan access panel securely in place.
To remove fan:

Masport Inbuilt Gas Fireplace - 17 -
1) Turn the unit and pilot off and allow it to cool to
room temperature.
2) Unplug or disconnect power source to the fire.
3) Remove glass front (see page 10).
4) Remove logs (see page 14).
5) Loosen the screws securing the rear fan access
panel in place. Lift and withdraw the panel passing
the keyhole slots over the screw heads.
6) Remove the fan deflector just above the fan by
removing the 2 screws at either end and lifting it
free. Refer to fig on next page.
7) Unplug the fan switch lead from the fan stub lead.
8) Lift and withdraw the fan assy passing the keyhole
slots over the rubber mounting grommits .
CLEANING INSTRUCTIONS
The outside of the cabinet and glass should need
no more than an occasional wipe with a damp
cloth to remove anydust which may have settled.
All visible flame gas heaters can produce small
amounts of soot, particularly if the combustion air
entryslots under the heater are obstructed or the
aeration air inlets are clogged with lint.
After a period of time the inside of the glass may
require cleaning. To do this, carefully remove the
three glass pieces (See Glass Removal and
Assembly, page 10), and clean their inside
surfaces with a non-abrasive cloth and a
non-scratching type household cleaning liquid.

Masport Inbuilt Gas Fireplace - 18 -
Replace the parts as detailed on page 10, keeping fingerprints off the inside glass surfaces.
No other user maintenance should be necessary. If you require anyother service or adjustments, contact
your Installer or Dealer.
TROUBLE - SHOOTING
The following table lists possible problems and their likelycauses. Most of these will require a professional
serviceman and we recommend that this work be performed byan Authorized Installer. If a problem cannot
be solved after referring to this table, please call your Masport gas fire Dealer for help.
PROBLEM POSSIBLE CAUSE(S) SOLUTION
Pilot will not light, and
Piezo igniter does not give a
strong blue spark.
Faulty electrode wire
connection(s). Make sure connections are firm.
Pilot will not light even
Though the piezo igniter
produces a strong blue
spark.
Incorrect lighting
procedure.
No gas supply at heater.
Pilot filter or jet blocked.
No fuel in LPG system.
Follow the instructions in
this manual.
Check for closed gas
valve(s) or faultygas
supply lines.
Replace filter in control
valve - clean jet.
Replenish LPG supply.
Pilot stays alight but main
Burner will not light. Thermostat (if fitted) is switched to OFF or set to a
low temperature.
Thermostat defective, or
thermostat wiring to
heater is faulty.
Check thermostat setting.
Switch to ON or turn to a
higher temperature.
If wiring is undamaged
and the connections are
sound at each end,
thermostat may need
replacing.
Smell of flue gas in the
room. Flue gas spilling from the draught diverter at the
rear of the heater.
Check for flue blockage,
negative air pressure in
the room or circumstances
causing down draught.
Smell of gas in the room. Pipe fittings may be
leaking. Check all joints for leaks, including the gas supply
system, the pilot light
supply tube, the main
burner supply tube and all
connections to the control
valve and pressure re-
ducing valve (NG models).
Use ONLY a proper leak
check solution. NEVER
USE AN OPEN FLAME
TO CHECK FOR LEAKS

Masport Inbuilt Gas Fireplace - 19 -
PROBLEM POSSIBLE CAUSE(S) SOLUTION
A thin coating of black soot
forms inside the glass. Combustion air supply restricted.
Over-supply of gas.
Logs out of position.
Clean all primary and
secondary air
passageways.
Adjust gas delivery pressure
at test point.
Arrange logs correctly.
A white coating forms
inside the glass. Residues in new logs being Follow glass cleaning burned off. Follow glass cleaning directions under Cleaning
Instructions.
Fan hums but there is poor
air circulation. Dirty fan impeller Disconnect electrical power. Remove and clean fan
impeller.
Fan will not run. No power to fan. Make sure fan plug is firmly
home and that fan switch is
not in the OFF position.
Check that the power socket
works with another appliance.

Masport Inbuilt Gas Fireplace - 20 -
ANNUAL SERVICE RECORD
DATE SERVICE DETAILS SERVICED BY
INSTALLED BY: ____________________________
DATE: ____________________________
Masport Gasfires are manufactured in New Zealand by
MASPORT LTD. 1/37 MT WELLINGTON HIGHWAY.
P.O. Box 14-349 Panmure, Auckland New Zealand.
A.G.A. Approvals:
MG 5000 Inbuilt NG and MG 5000 Inbuilt LP - Both Certificate No 5656.