Mastercare Entree Bath Gen III MB-68 AV-XL User manual

Entrée'Bath'Gen'III-'MODEL&MB-68&AV-XL'
10-20-19
Page 1 of 51
450 E 32nd Ave – Fremont, NE 68025
800-798-5867 FAX: [phone]
www.mastercarebath.com
Gen$III$Entree$Bath$
MODEL MB-68 AV-XL
INSTALL CHECK LIST & USER MANUAL
Important Safety Instructions
Read & Follow All Instructions Thoroughly
Important safety instructions. Read and follow all instructions thoroughly.
CAUTION: The caution heading identifies important maintenance and operation
information. Failure to obey a caution warning may result in damage to the Entree Bath
and may void the warranty.

Entrée'Bath'Gen'III-'MODEL&MB-68&AV-XL'
10-20-19
Page 2 of 51
450 E 32nd Ave – Fremont, NE 68025
800-798-5867 FAX: [phone]
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TABLE OF CONTENT
Architectural Specifications & Rough-In Information ..................................................................................................... 3
Dimensions ............................................................................................................................................................. 3
Specifications .......................................................................................................................................................... 3
Plumbing & Electrical Rough-In Information, Tub Anchoring Information ............................................................. 5
Placement Configuration ............................................................................................................................................ 5
Installation Manual ......................................................................................................................................................... 6
Before Starting ............................................................................................................................................................ 7
Tools Needed For Installation ................................................................................................................................. 7
Entrée Gen III Location Reference .......................................................................................................................... 8
Installation Check List ................................................................................................................................................. 9
Entree Tub Crate Removal .................................................................................................................................... 10
Operation Manual ........................................................................................................................................................ 16
FEATURES AND OPERATING CONTROLS ................................................................................................................... 18
BATHAIRE(SM) VARIABLE SPEED SYSTEM ............................................................................................................... 19
Operation ................................................................................................................................................................. 21
Bathing Procedures .............................................................................................................................................. 21
Cleaning Procedures ............................................................................................................................................. 28
BathAire(SM) Purge Cycle: ...................................................................................................................................... 29
Adjusting the Entree Tub For Lift/Transfer Devices .................................................................................................. 30
EMERGENCY OPEN/CLOSE DOOR PROCEDURES ...................................................................................................... 31
GFCI RESET PROCEDURES ......................................................................................................................................... 32
AROMATHERAPY, COMFORT PAD AND BELTING PROCEDURES ............................................................................... 33
Scale System ............................................................................................................................................................. 35
Function Keys ........................................................................................................................................................ 35
Display .................................................................................................................................................................. 35
OPERATION ........................................................................................................................................................... 35
Scale Calibration Procedure .................................................................................................................................. 36
ENTREE BATH TRAINING CHECK LIST ........................................................................................................................ 37
Maintenance Manual ................................................................................................................................................... 38
Problem Solving and Diagnosis: ................................................................................................................................ 40
Entree Bath Leak Guide ............................................................................................................................................ 41
Electrical Assembly Diagram ..................................................................................................................................... 43
Entree Door Seal Maintenance & Replacement Instructions ................................................................................... 44
Entree Door Seal Diagram ........................................................................................................................................ 45
Diverter SEAL DIAGRAM ........................................................................................................................................... 46
Aeration Injector Diagram ........................................................................................................................................ 47
Gen III Mixing Valve Cartridge .................................................................................................................................. 48
Gen II Mixing Valve Diagram .................................................................................................................................... 49
Door Open/Close TRANSMITTER Buttons Instructions ............................................................................................. 50

Entrée'Bath'Gen'III-'MODEL&MB-68&AV-XL'
10-20-19
Page 3 of 51
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ARCHITECTURAL SPECIFICATIONS & ROUGH-IN INFORMATION
DIMENSIONS
Exterior Dimensions
Width Door Closed ..................................................................................................................... 36"
Width Door Opened ................................................................................................................... 34.25"
Width Swivel Seat rotated out of the tub .................................................................................. 63”
Length MB-68-AV (XL) Standard Wall Placement ....................................................................... 80"
Height To top of Console ............................................................................................................ 72"
Interior Dimensions
Length-Straight .................................................................................................................... 51”
Length-Diagonal ................................................................................................................ 52”
Seat Depth .............................................................................................. 22” at Widest Point
Seat Area Width (w/ Door Closed) ........................................................................................ 25”
Seat Height ..................................................................................................................... 20.5”
SPECIFICATIONS
Back Flow Prevention: Double check valves for shower Spray complies with CSA B64.7, UPC, Certified to
NSF/ANSI 372, ASSE 1035 “Laboratory Faucet Vacuum Breakers”. Fill: 1.5” A gap above
rim complies with National Plumbing Standards. (See plumbing standards below.) Note:
The factory provided backflow prevention is the most widely accepted. Local codes may
require changes. The local plumbing contractor is responsible for any changes.
BathAire(SM) Outlets: 4 with 12 ports each for a total of 48 warm air massage outlets.
Capacity 500 lbs
Door Seal: Seal certified by Warnock Hersey to the ASME A112.19.15-2005, CSA B45.0-02 (R2008)
and ANSI Z124.1.2 (2008) standards to ensure long lasting durability for bathtubs with
pressure sealed doors, Highly resistant to oils, detergents and all water conditions.
Electrical: Factory provided on board installed dead front Ground Fault Circuit Interrupter (GFCI):
UL/CSA approved.
Installation Time: 4 hour (when water and electrical supplies meet the provided rough-ins.) Inspection and
Adjustments: 1/2 hour
Motor Specs: Max Load: Push 4000 N, Power Rate: 24 V Max. 5.1 A, Duty Cycle: Max 10%, Max 2 min
/ 18min
BathAire(SM) Motor: 120 V, 11 Amp, 1.3 H.P. Variable speed with built-in 600 watt heating element for
maximum comfort and control.
Room Size: 11’ wide x 11’ long minimum recommended.

Entrée'Bath'Gen'III-'MODEL&MB-68&AV-XL'
10-20-19
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Switches: Membrane and Pneumatic.
Thermometer: Digital temperature measurements.
Door/Entry: Door full length of tub with swivel seat rotating out for easy transfer.
Tub Fill/Shower: Built-in thermostatic mixing valve certified to ASSE 1016-2005, ASME A112.18.1-2005,
CSA B125 and UPC listed.
Tub Fill / Shower shut off: Valves certified ASSE and UPC listed with ceramic disc controls.
Tub Shell: Sanitary gel-coated FRP (Fiberglass Reinforced Polymer).
Tub Water Use: 65 gallons minimum with normal displacement 4 inches below overflow escutcheon.
Waste: 2" PVC schedule 40 pipe. DO NOT Hard-Plumb for ease of accessibility for servicing.
Water Connection: ¾” SS braided flex hose with female pipe thread connections.
Water Supply: ¾” hot and cold with shut-offs. Hot and cold water pressure 45-90 psi. Hot water
temperature to be 120º F and cold water 59º F.
Shipping Weight: Approximately 1,000 lbs.
Fill Rate: In excess of 17 GPM provided that the water lines are ¾”, water pressure is at least 60
psi and the hot water is 120º F. Facility and/or other environmental factors may affect
the fill rate.
Establishment Registration 3003336913
1) Risk of electrical shock: Disconnect electric power source before installation and
subsequent servicing.
2) An equipment-grounding terminal is provided in the field wiring compartment. To reduce the
risk of electrical shock, this terminal must be connected to the grounding means provided in
the electric supply panel with a conductor equivalent in size to the circuit conductors
supplying this equipment.
3) Install this unit in accordance with the U.S. National Electrical Code in the U.S.A. and the
Canadian Electrical Code, Part I in Canada. Electrical service receptacle must be grounded
for product with a 3-prong cord. In addition, the equipment ground bond wire must be
attached per wiring diagram.
High Quality and wood stud floor or concrete required.
IMPORTANT: This tub should be installed against a finished wall or alcove. DO NOT BUILD THE TUB IN so it can be
moved for serviceability if necessary.

Entrée'Bath'Gen'III-'MODEL&MB-68&AV-XL'
10-20-19
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PLUMBING & ELECTRICAL ROUGH-IN INFORMATION, TUB ANCHORING INFORMATION
Placement Configuration

Gen$III$Entree$Bath!
MODEL MB-68 AV-XL
INSTALLATION MANUAL
Important Safety Instructions
Read & Follow All Instructions Thoroughly
Important safety instructions. Read and follow all instructions thoroughly.
CAUTION: The caution heading identifies important maintenance and operation
information. Failure to obey a caution warning may result in damage to the Entree
Bath and may void the warranty.

Entrée'Bath'Gen'III'-'MODEL&MB-68&AV-XL'
INSTALLATION MANUAL
10-20-19
Page 7 of 51
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BEFORE STARTING
TOOLS NEEDED FOR INSTALLATION
Adjustable
Wrench
Tape
Measure
Channel
Locks
½” Deep and 9/16”
Deep Socket
and Ratchet
#2 Phillips
Screwdriver
5/16 Nut
Driver
Hammer
Drill
Caulking Gun
7/16” Masonry
Drill Bit
Hand Held
Thermometer

Entrée'Bath'Gen'III'-'MODEL&MB-68&AV-XL'
INSTALLATION MANUAL
10-20-19
Page 8 of 51
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ENTRÉE GEN III LOCATION REFERENCE
v
Console
Service Access
Chair
Foot End
Controls
TOP VIEW OF TUB
Back of the Top
Front of the Top
v
High Quality and
Wood Stud Floor or
Concrete Required.
Console
Shut Off

Entrée'Bath'Gen'III'-'MODEL&MB-68&AV-XL'
INSTALLATION MANUAL
10-20-19
Page 9 of 51
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INSTALLATION CHECK LIST
1. Upon Receipt:
Immediately upon receipt, check for visible freight
damage. If damage is found, or Shock & Tip Tag is
altered, do not accept delivery.
It must be reported, communicated and documented
immediately to the freight company and MasterCare 1-
800-798-5867. Proceed to inspect the tub for hidden
and concealed damage. Leave the tub on the pallet
until ready for installation. If the tub is going to be
stored for a period of time before installation, cover it
with a tarp to protect it from dust and construction
debris.
2. Entree Bath Uncrating Instructions: (Note: Read and
follow instructions thoroughly. Refer to the drawing on
following page to reference details.)
1. Remove the stretch wrap (plastic) from the
outside of the crate.
2. Remove the ten (10) lag screws from the bottom
of the crate (Detail 1).
3. Two people will now be required to lift the crate
over the top of the Entree Bath.
4. Set aside the Entree Gen III Starter Kit box and
the Combo Case from the pallet. It is
recommended to leave the stretch wrap (plastic)
on the Entree Bath until the tub is in its final
location.
5. Remove the two (2) 10-32 x ¾” thumbscrews
from the Entree cover panel (Detail 4). Gently
remove the cover panel from the tub.
CAUTION: Remove the cover panel before removing the tub
from the crate.
6. Locate the Tub Power Cord, center rear back of
tub, then plug in the tub and close the door
halfway by depressing the Door Close button
located on the Foot End Control Panel.
7. Remove four (4) lag bolts from feet.
8. The Entree Bath can now be lifted off of the
pallet.
The Entree Bath is VERY HEAVY. Two people
(Minimum) are required to move the Entree
Bath.
9. Position the cover panel onto the front of the
Entree Bath and line up the screw holes (Detail
4). Place one of the 10-32 x ¾” thumbscrews
into each hole on the cover panel and tighten
accordingly.
Door Close
Button
Door Open
Button
Emergency
Door Open
Button
Shock and Tip Tags

Entrée'Bath'Gen'III'-'MODEL&MB-68&AV-XL'
INSTALLATION MANUAL
10-20-19
Page 10 of 51
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ENTREE TUB CRATE REMOVAL
IMPORTANT: IMMEDIATELY UPON RECEIPT, CHECK
FOR VISIBLE FREIGHT DAMAGE. IF DAMAGE IS FOUND,
IT MUST BE REPORTED, COMMUNICATED AND
DOCUMENTED IMMEDIATELY TO THE FREIGHT
COMPANY AND MASTERCARE

Entrée'Bath'Gen'III'-'MODEL&MB-68&AV-XL'
INSTALLATION MANUAL
10-20-19
Page 11 of 51
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3. Transfer and Positioning: The tub is shipped with the door in the open position. To transfer, plug the tub into an
extension cord and rotate the door to a nearly closed position, by pushing on the Door Close button until the
door rotates all the way up and it just starts to cam in.
CAUTION: Do not close the door all the way so that the seal is compressed. Leaving the door closed with
the seal compressed over a long period of time can damage the seal.
The tub may have to be in an open position to get through some doors. After the tub is on-site, leave the special
packing around the tub door on until after the tub is installed and ready for its test operation. Check again to
make sure the door is not fully closed and compressing the seal.
4. Connect the electrical service to the tub. The tub comes with a cord with a plug, or it can be hard wired with flex
watertight conduit by an electrician. (Verify that the tub is properly grounded if rewired
5. Flush line into a bucket and verify hot water comes from that hose. After flushing, attach tub hose with red
marking.
6. Make sure the screen is in the hose.
7. Connect a flexible hose to the hot water supply valve.
8. Flush hose into a bucket and verify cold water comes from hose. After flushing, attach tub hose with blue marking.
Note: The mixing valve will not perform correctly if those hoses are connected backwards.
9. Make sure the screen is in the hose.
10. Connect a flexible hose to the cold water supply valve.
11. Turn on the hot and cold supply valves slowly and verify there are no leaks.
12. Place the tub in the final desired location and connect the drain tubing as shown in the following figure.

Entrée'Bath'Gen'III'-'MODEL&MB-68&AV-XL'
INSTALLATION MANUAL
10-20-19
Page 12 of 51
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Note: The "U" section must be installed "low
profile" so that it will clear the tub door when in
open position. The reason for the "U"
configuration is for ease of disconnection in the
event the tub needs to be slid out for service.
MEMO:
1. Parts shown in the top view of this
suggested layout are to be supplied by the
installing contractor.
2. All drain connecting parts supplied by the
contractor must meet National and State
Plumbing Codes.
3. If floor sink used, it must be at least three
inches in diameter.
4. If rubber coupler does not meet code, use
any type of detachable coupler that meets
code to allow drain assembly to be
uncoupled so tub can be slid out for
service.
B
Wall
Drain
Option
A
Floor
Drain
Option
40 1/2"
Rear Wall
Casual Water
Drain Hose
19"
SIDE VIEW OF DRAIN
CAUTION: Plumbing and
electrical installations must be
clear of the full rotational arc of
the door to the back of the tub.
11/4" off to floor
Rear Tub
Service Panel
Left Rear tub leg
2” 90 PVC close ST
EL connected to 2”
tub drain located
on left rear tub leg
2” rubber coupler
- see item # 4 in
memo below
2” PVC pipe cut to
length on job site
2" 90° PVC EL SxS
10” From wall
to center line
of 2” drain
22”
2” 90 PVC Close
ST EL connected
to the 2” floor
drain female
fitting
2” PVC pipe cut to
length on job site
2” rubber coupler
- see item # 4 in
memo below
2” 90° PVC Close ST EL
Note: This "U" portion of drain
must be installed low
profile to keep from
interfering with tub door.
Center Line
of Tub
End to End
Note: Use a straight 90° PVC
elbow to run to a floor drain
2" PVC
pipe cut
to length
on job site
2" PVC Tub Drain
Support Strap
Rear Left Tub Leg
Side of Tub
FRONT VIEW
TOP VIEW
Floor
Rear Tub Lower Service Panel
Tub Drain Valve

Entrée'Bath'Gen'III'-'MODEL&MB-68&AV-XL'
INSTALLATION MANUAL
10-20-19
Page 13 of 51
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13. Tighten the hose clamps on the rubber couplers.
14. Anchor the tub to a concrete section or to a stud floor.

Entrée'Bath'Gen'III'-'MODEL&MB-68&AV-XL'
INSTALLATION MANUAL
10-20-19
Page 14 of 51
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Proceed to the MODEL MB-68 AV-XL
15. Operation Manual on page 16.
16. Go through a bath cycle and verify all functions work correctly.
17. Make sure that when the fill knob is in the hot position, hot
water comes out of the valve. Check the water temperature and
verify it is in the proper range. Rotate the knob to mid range and
verify the temperature "tracks the knob" and reduces accordingly.
Note: If the hoses are connected backwards, the mixing valve will
not function correctly.
18. Check the GFCI, located at the Service End under the Electrical
Service Door, and make sure it trips and resets properly.
19. Make sure the tub is grounded according to code.
Shower Knob
Mixing Valve
Electrical Service
Access Door
Electrical Service
with Door
Removed
GFCI
Located at the
Service End
under the
Electrical Service
Door

Entrée'Bath'Gen'III'-'MODEL&MB-68&AV-XL'
INSTALLATION MANUAL
10-20-19
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20. Make sure the Casual Water Drain (located in the back side of
the tub) is properly connected.
Casual Water
Drain
Connection

Gen$III$Entree$Bath!
MODEL MB-68 AV-XL
OPERATION MANUAL
Important Safety Instructions
Read & Follow All Instructions Thoroughly
Important safety instructions. Read and follow all instructions thoroughly.
CAUTION: The caution heading identifies important maintenance and operation
information. Failure to obey a caution warning may result in damage to the Entree Bath
and may void the warranty.

Entrée'Bath'Gen'III'-'MODEL&MB-68&AV-XL'
OPERATION MANUAL
10-20-19
Page 17 of 51
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WARNINGS
• Risk of accidental injury or drowning; children and impaired individuals should not use hydromassage
bathtub without trained adult supervision.
• To avoid injury; exercise care when entering or exiting the hydromassage bathtub.
• Do not use drugs or alcohol before or during the use of a hydromassage bathtub to avoid
unconsciousness and possible drowning.
• Risk of fetal injury, pregnant or possibly pregnant women should consult a physician before using a
hydromassage bathtub.
• Risk of hyperthermia and possible drowning; do not use a hydromassage bathtub immediately
following strenuous exercise.
• Risk of electrical shock; do not permit electrical appliances (such as a hair dryer, lamp, telephone, radio
or television) within 5 ft (1.5m) of the hydromassage bathtub.
• Proper electrical grounding must be performed by a licensed electrician following local, state and
federal codes. Test the ground fault circuit interrupter protecting this appliance periodically in
accordance with the manufacturer’s instructions.
• For permanently connected units) a green colored terminal (or a wire connector marked “g”, “gr”,
“ground” or “grounding”) is provided within the terminal compartment. To reduce the risk of electric
shock, connect the terminal or connector to the grounding terminal of your electric service or supply
panel with a conductor equivalent in size to the circuit conductors supplying this equipment.
• Risk of hyperthermia and/or possible drowning; water temperature in excess of 110o F or 43 o C may
be hazardous to your health. Check and adjust water temperature before use.
• Risk of hyperthermia. People using medications and/or having an adverse medical history should
consult a physician before using a hydromassage bathtub.

Entrée'Bath'Gen'III'-'MODEL&MB-68&AV-XL'
OPERATION MANUAL
10-20-19
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FEATURES AND OPERATING CONTROLS
Mixing Valve: Adjusts the temperature of the
mixer water to the shower Spray and tub fill
spigot. Turn counterclockwise for hotter and
clockwise for colder mixed water (accuracy
must be checked periodically per facility
protocol).
Tub Fill and Shower Spray Control Valves:
Turns ON/OFF and controls the flow of mixed
water to the tub fill spigot and shower Spray.
Digital Thermometers: Digital readout
temperature of the mixed water to the shower
Spray and console (Preset at factory: Field
calibration maintenance, see maintenance
manual).
Emergency Door Open Button and the Door
Open Button at the same time to open the
door. It will override the drain water sensors.
Door Open/Close Button: To open door, press
and hold down the Door Open Button until the
door comes to a complete stop. To close the
door, press and hold down the transmitter
close button until the door comes to a
complete stop.
CAUTION: Check for obstructions in the
sensors, like wet clothes, foot, etc.
CAUTION: Door will not open if drain sensors
detect water in the tub unless the Emergency
Door Open Button is also pressed at the same
time.
CAUTION: Make sure the door comes to a complete stop to properly seal the
tub. Failure to do so may result in leaks. Contact Tech Support.
Service-End
Controls
Foot-End
Controls
Hand Lift
Control
FOOT-END CONTROLS
Mixing Valve
Reservoir Fill
Control Valve
Door Open
Button
Console
Controls
Tub Fill and
Shower
Spray
Shower Spray
Control Valve
Liquid Dispensing
Controls
Door Close
Button
Reservoir Water
Thermometer
Tub Water
Thermometer
Emergency Door
Open Button
In an EMERGENCY, Press
emergency Door Open Button and
Open Door Button to open door. It
Override the drain water sensors.

Entrée'Bath'Gen'III'-'MODEL&MB-68&AV-XL'
OPERATION MANUAL
10-20-19
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Thumb Screws: The thumb screws hold the service panel in
place and are to be removed only by authorized service
personnel for service access.
Liquid Dispensing Controls: These controls are used to add
Bath Oil and Shampoo directly into the bath water.
Drain Handle / Overflow: It is used to drain the tub and to
manage tub overflows.
BATHAIRE(SM) VARIABLE SPEED SYSTEM CONTROL
BASIC OPERATION:
BathAire(SM) On/Off Button: The BathAire(SM) can be turned on
or off by pressing the on/off button. Press the button once and
the BathAire(SM) will turn on. Press the button once again and
the BathAire(SM) will shut off.
BathAire(SM) More & Less Air/Heat Buttons: Once the
BathAire(SM) is on, it is in an adjustment mode. The BathAire(SM)
starts on at 60% of full volume. To increase or decrease the air
volume, press the air/heat + button and hold down to increase
level or the air/heat – button to decrease level until the
desired level is achieved. The heat level is tied to the air
volume and adjusted the same way.
BathAire(SM) Wave Mode: To create a wave effect: Press the
wave button once for the long cycle, a second time for the
short cycle and a third time to return to normal operation.
BathAire(SM) Purge Cycle: The purge cycle comes on
automatically 20 minutes after the BathAire(SM) system has
been turned off to remove any residual water from around the
aeration valve. It will then run for a period of one minute. This
is a preset of the motor and cannot be turned off. It also is
programmed to cycle every 24 hours, so be aware it will run
the purge cycle 24 hours after BathAire(SM) being energized.
FOOT-END CONTROLS
Liquid
Dispensing
Controls
Liquid Dispensing
Drain Handle
/ Overflow
Thumb Screw
BathAire
Controls
On/Off
Button
Wave
Button
Less Air/Heat
Button
More Air/Heat
Button

Entrée'Bath'Gen'III'-'MODEL&MB-68&AV-XL'
OPERATION MANUAL
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Hand Lift Control: Allows the Up and Down motion of the Lift
during the transfer of the resident into the tub. Its cord allows for
flexibility in the range of distance so it can be used by the caregiver
while he or she is assisting the resident.
Back up Lift Controls: Allows the Up and Down motion of the Lift
during the transfer of the resident into the tub when the Lift
Control can not be used.
Lift Emergency Stop Button: In case of emergency, this will stop
the Lift motion overriding the Hand Lift Control.
Only raise or rotate the Lift when the resident is
properly secured with the belts.
CAUTION: Only lower your Lift when it is fully inside
the tube or fully outside. Trying to lower your tub
when it is not fully out or inside the tub can damage
both, the tub and the Lift.
Scale Control Pad: Provides Individual weights. (See Scale System
on page 35)
Aromatherapy Access Cap: Access to place the Aromatherapy
Cartridge.
Disinfectant Valve: Dispenses disinfectant directly into the tub
through the jets for cleaning purpose.
Dispensing Box
Access Door
Aromatherapy
Access Cap
Disinfectant Valve
SERVICE-END CONTROLS
Hand Lift
Control
Scale Control Pad
Lift Emergency
Stop Button
Back up Lift Controls