Matrox Extio 3 Series User manual

User Guide
20266-301-0340
2022.10.05
Matrox
®
Extio
™
3 Series
N3408 Transmitter card • N3408 Transmitter unit
• N3408 Receiver unit
N3208 Transmitter card • N3208 Transmitter unit
• N3208 Receiver unit
ENGLISH
www.matrox.com/video

2 Matrox Extio 3 Series – User Guide
Contents
Matrox safety information ...................................................................................... 6
Installation and operation .......................................................................................................................6
If a power supply (internal or external) was included with your product ............................................ 7
If your product includes laser-based technology ...................................................................................7
If your product includes a battery ...........................................................................................................7
Repair .......................................................................................................................................................8
Overview ................................................................................................................. 9
Hardware supplied ...................................................................................................................................9
Software available ....................................................................................................................................9
Hardware required (sold separately) ....................................................................................................10
Optional hardware (sold separately) ....................................................................................................10
Mounting kits .........................................................................................................................................11
More information ..................................................................................................................................11
Getting started ...................................................................................................... 12
Point-to-Point mode .............................................................................................................................12
Networked mode ...................................................................................................................................12
Link redundancy ....................................................................................................................................16
Changing the OSD keyboard settings ...................................................................................................16
Changing the OSD language ................................................................................................................18
Using OSD command shortcuts ........................................................................................................... 19
VPN configuration ................................................................................................. 20
Generate the VPN configuration file (network administrator) ..........................................................20
Import the VPN configuration file and connect to VPN (remote user) ............................................21
Configure the units (network administrator) ......................................................................................24
Set the required receiver and transmitter settings ................................................................................24
Troubleshoot ..........................................................................................................................................25
Change the VPN configuration ............................................................................................................25
Make adjustments when necessary .......................................................................................................25
File structure and syntax for Swanctl.json ............................................................................................26
File structure for the VPN configuration file (strongswan.zip) ..........................................................26
Installing your Extio 3 transmitter card ................................................................ 28
Before you begin ....................................................................................................................................28
Step-by-step installation ........................................................................................................................29

Matrox Extio 3 Series – User Guide 3
Installing multiple cards ........................................................................................................................30
Connecting your Extio 3 devices ......................................................................... 31
Before you begin ....................................................................................................................................31
Extio N3408 or N3208 transmitter card ...............................................................................................33
Extio N3408 transmitter or receiver unit .............................................................................................34
Extio N3208 transmitter or receiver unit .............................................................................................36
Installing the SFP module .....................................................................................................................39
Setting up link redundancy .................................................................................. 41
Connection setup guidelines .................................................................................................................41
Enabling link redundancy .....................................................................................................................42
Disabling link redundancy .................................................................................................................... 42
Description of LEDs .............................................................................................. 43
Power/status LEDs .................................................................................................................................43
Network LEDs ........................................................................................................................................45
Updating your Extio 3 firmware ........................................................................... 47
Before you update your firmware .........................................................................................................47
Obtaining the Matrox Extio 3 firmware updater package ...................................................................47
Updating your Matrox Extio 3 firmware (Networked-LAN mode) ..................................................48
Updating your Matrox Extio 3 firmware (Networked-Internet / WAN with Site-to-Site VPN and
Networked-Internet with IPSec VPN modes) ....................................................................................52
Updating your Matrox Extio 3 firmware (Point-to-Point mode) .......................................................52
Setting up Point-to-Point mode ........................................................................... 54
Before you begin ....................................................................................................................................54
Accessing the OSD (On-Screen Display) ..............................................................................................55
Using the OSD (On-Screen Display) ....................................................................................................55
Sources ...................................................................................................................................................56
Receiver settings and information ........................................................................................................57
Setting up networked mode (LAN or Internet / WAN with Site-to-Site VPN) ..... 61
Before you begin ....................................................................................................................................61
Validating network discovery ................................................................................................................62
Installing Matrox Extio Central Manager software ..............................................................................62
Accessing the OSD (On-Screen Display) ..............................................................................................63
Using the OSD (On-Screen Display) ....................................................................................................64
Sources ..................................................................................................................................................65
Receiver information .............................................................................................................................67

4 Matrox Extio 3 Series – User Guide
Aggregator mode ...................................................................................................................................68
Touch-screen monitors ..........................................................................................................................71
Setting up networked mode (Internet with IPSec VPN) ...................................... 74
Before you begin ....................................................................................................................................74
Installing Matrox Extio Central Manager software .............................................................................. 75
Accessing the OSD (On-Screen Display) ..............................................................................................76
Using the OSD (On-Screen Display) ....................................................................................................76
Sources ...................................................................................................................................................77
Receiver information .............................................................................................................................79
VPN information ...................................................................................................................................80
Aggregator mode in Networked-Internet with IPSec VPN .................................................................81
Rebooting or resetting your Extio 3 device ......................................................... 82
When to reboot or reset your device ...................................................................................................82
Software reboot ......................................................................................................................................82
Hardware reboot or configuration reset .............................................................................................83
Changing the operation mode of your devices ................................................... 85
Changing from copper to fiber optic ....................................................................................................85
Troubleshooting .................................................................................................... 87
What to do if you have a problem .........................................................................................................87
Common problems and solutions ........................................................................................................ 87
Product information .............................................................................................. 90
Hardware specifications ........................................................................................................................90
Product dimensions ...............................................................................................................................92
Maximum distance (Point-to-Point mode) .........................................................................................93
External power supply ...........................................................................................................................93
Environmental .......................................................................................................................................94
Notes .......................................................................................................................................................94
Fiber optic transceiver SFP (Small Form Factor Pluggable) modules ................................................94
Battery ....................................................................................................................................................94
Appendix A – Providing adequate airflow to your Extio 3 device ..................... 96
Appendix B – Firewall requirements .................................................................... 97
Extio Central Manager software ...........................................................................................................97
Firmware updater ..................................................................................................................................97
Extio 3 devices ........................................................................................................................................98

Matrox Extio 3 Series – User Guide 5
Accessing your Windows Firewall settings ...........................................................................................99
Adding rules to your Windows Firewall settings ............................................................................... 100
Appendix C – Mounting your devices ................................................................ 102
Mounting guidelines for rack mount kit ............................................................................................102
Mounting your Extio 3 device using a rack mount kit ......................................................................102
Mounting guidelines for under desk mount kit .................................................................................103
Mounting your Extio 3 device using an under desk mount kit ........................................................103
Appendix D – Configuring your audio settings ................................................. 105
Receiver output ....................................................................................................................................105
Receiver input ......................................................................................................................................106
Receiver audio destination ..................................................................................................................107
Appendix E - File structure for swanctl.json .................................................... 108
The “connections” section ..................................................................................................................108
The “secrets” sections ..........................................................................................................................111
Customer support ............................................................................................... 112
Matrox web ..........................................................................................................................................112
Technical support ................................................................................................................................112
View your warranty information ........................................................................................................112
View the third party software notices .................................................................................................112
Register your Matrox product .............................................................................................................113

6 Matrox Extio 3 Series – User Guide
Matrox safety information
To ensure safe and reliable operation of your Matrox product, to avoid personal injury, and
to prevent damage to your computer or Matrox hardware, read the following guidelines.
Installation and operation
 Read and retain all instructions. Only use your Matrox product according to the
instructions, operating ranges, and guidelines provided in the Matrox user guide and
other related Matrox documentation. Failure to follow these instructions could result in
damage to your product or injury to the user or installer.
 Don’t expose your Matrox product to rain, water, condensation, or moisture.
 Caution: Hot Surface, Do Not Touch
Your Matrox product can become hot while operating. Ensure that your
computer cover is secured in place before turning it on.
Always turn off your computer, unplug it, and then wait for it to cool before removing
the cover of your computer to touch any of its internal parts or to install your Matrox
card. Allow hot surfaces to cool before touching your Matrox unit.
 Attention: Surface chaude, ne pas toucher
Votre produit Matrox peut devenir chaud durant son fonctionnement.
Assurez-vous de bien fermer le couvercle de votre ordinateur avant de
l’allumer.
Éteignez votre ordinateur, débranchez-le et attendez qu'il refroidisse avant d'ouvrir
son couvercle pour accéder à ses parties internes ou pour installer votre carte
Matrox. Laissez les surfaces chaudes refroidir avant de toucher votre appareil
Matrox
.
 Static electricity can severely damage electronic parts. Before touching any electronic
parts, drain static electricity from your body (for example, by touching the metal frame
of your computer).
 When handling a card, carefully hold it by its edges and avoid touching its circuitry.
 Don’t stack devices or place devices so close together that they’re subject to recirculated
or preheated air.
 Don’t operate your system or Matrox product near a heat source or restrict airflow to
your system, and make sure the ambient temperature doesn’t exceed the maximum
recommended temperatures. Don’t block ventilation holes on your unit or system.

Matrox Extio 3 Series – User Guide 7
If a power supply (internal or external) was included with your
product
 Don’t place the external power supply directly on top of the device.
 Only use power supplies originally supplied with the product or use a replacement that’s
approved by Matrox. Don’t use the power supply if it appears to be defective or has a
damaged chassis.
 Any AC-powered product must be connected to a grounded outlet installed by a licensed
electrician. Don’t defeat the safety purpose of the polarized or grounding-type plug. A
polarized plug has two blades with one wider than the other. A grounding-type plug has
two blades and a third grounding prong. The wide blade or the third prong are provided
for your safety. If the provided plug doesn’t fit into your outlet, consult a licensed
electrician to replace the obsolete outlet.
 Make sure that nothing rests on the power cables and that the cables aren’t located where
they can be stepped on, pinched, or tripped over.
 Don’t use damaged power cables.
 Unplug your system or device during lightning storms or if unused for long periods of
time.
If your product includes laser-based technology
 The device contains a Class 1 laser product for use only under the recommended
operating conditions and guidelines. For more information, see your Matrox user guide.
 Invisible laser radiation may be emitted from disconnected fibers or connectors. Don’t
stare into beams or view directly with optical instruments.
 Only use optical transceivers originally supplied with the product or use a replacement
that’s approved by Matrox.
 For more information on laser support and compliance, see your Matrox user guide.
If your product includes a battery
 The battery is non replaceable.
 To dispose of your product, see www.matrox.com/environment/weee.

8 Matrox Extio 3 Series – User Guide
Repair
 Don’t attempt to open or repair a power supply unit (if one was supplied).
 Don’t attempt to open or repair your Matrox product.
 If there’s a fault with your Matrox product, review your Matrox warranty for more
information.

Matrox Extio 3 Series – User Guide 9
Overview
Thank you for purchasing a Matrox Extio 3 Series product. Matrox Extio 3 is an IP KVM extender
that enables you to work on a computer from a distance. It captures the peripheral signals from the
computer (such as the keyboard, video, mouse, audio, and other peripherals) and extends these
signals to a remote location.
Matrox Extio N3408 IP KVM extenders support up to four (4) monitors. Matrox Extio N3208 IP
KVM extenders support up to two (2) monitors.
Hardware supplied*
Depending on your Extio 3 device, the following hardware is supplied:
 Extio N3408 or N3208 transmitter card – Transmitter card, 1 USB cable (A to mini B
connectors), RJ45 transceiver.
 Extio N3408 or N3208 transmitter unit – Transmitter unit, 1 USB cable (A to B
connectors), 1 power supply.
 Extio N3408 or N3208 receiver unit – Receiver unit, 1 power supply.
Software available
Depending on your setup ( Point-to-Point, Networked-LAN, Networked-Internet / WAN with Site-to-
Site VPN, or Networked-Internet with IPSec VPN
mode), the following software is available:
* The hardware supplied with your Matrox product may vary depending on the SKU or part number of your product. For more
information, contact your Matrox representative.
On-Screen Display (OSD)*Extio Central Manager
Point-to-Point
mode
Configure and manage your Extio 3
devices. For more information, see
“Setting up Point-to-Point mode”,
page 54.
—
Networked-
LAN
mode
Log into your receiver and switch to
different transmitters. For more
information, see “Setting up
networked mode (LAN or Internet /
WAN with Site-to-Site VPN)”, page
61.
Remotely manage, monitor, and
configure your networked Extio 3
devices. For more information, see
“Installing Matrox Extio Central
Manager software”, page 62.

10 Matrox Extio 3 Series – User Guide
Hardware required (sold separately)
Depending on your device and setup, you may need the following hardware:
 CAT5e, CAT6, or CAT7 cable
 LC-LC fiber optic cable
 Multi-mode (62.5/125 µm (OM1), 50/125 µm (OM2, OM3, or OM4))
 Single-mode (9/125 µm (OS1 or OS2))
 Shielded DisplayPort™ 1.1 or 1.2 cable
*
Optional hardware (sold separately)
You may also need any of the following hardware:
 Multi-mode fiber optic transceiver
†
 Single-mode fiber optic transceiver
†
 Mini DisplayPort to DisplayPort adapter
‡
 Analog audio cable
 Matrox secure cable solution
Networked-
Internet / WAN
with Site-to-
Site VPN mode
Log into your receiver and switch to
different transmitters. For more
information, see “Setting up
networked mode (LAN or Internet /
WAN with Site-to-Site VPN)”, page
61.
Remotely manage, monitor, and
configure your networked Extio 3
devices. For more information, see
“Installing Matrox Extio Central
Manager software”, page 62.
Networked-
Internet with
IPSec VPN
mode
Log into your receiver and switch to
different transmitters. For more
information, see “Setting up
networked mode (Internet with
IPSec VPN)”, page 74.
Remotely manage, monitor, and
configure your networked Extio 3
devices. For more information, see
“Installing Matrox Extio Central
Manager software”, page 75.
* The On-Screen Display (OSD) is available only on the receiver.
* Shielded DisplayPort™ 1.2 cable is required for 4K60 resolutions.
† To purchase a multi-mode fiber optic transceiver (part number XTO3-SFPMM) or single-mode fiber optic transceiver (part
number XTO3-SFPSM) for your Matrox product, contact your Matrox representative.
‡ Not recommended for 4K60 resolutions.

Matrox Extio 3 Series – User Guide 11
Mounting kits
You can choose to buy an under desk mount bracket or a rack mount kit. For guidelines and
installation of the under desk mount kit or the rack mount kit, see “Appendix C – Mounting
your devices”, page 102. For detailed instructions, refer to the “Matrox Release note - Under
desk mounting kit.pdf” document. To purchase a Matrox rack mount kit, contact your
Matrox representative.
More information
Your Matrox Extio 3 Series User Guide provides information on installing and connecting your
Matrox hardware, updating your firmware package, and using the Extio OSD.
For information on how to use and configure Extio Central Manager software, see the Matrox Extio
Central Manager User Guide.
Be sure to check for any last-minute release notes included with your product. Also, check the Matrox
web site (www.matrox.com/video) for the latest Matrox software, technical support, and product
information.

12 Matrox Extio 3 Series – User Guide
Getting started
The following outlines the summary of steps for installing, connecting, and setting up your Extio 3
device. The set up varies for Point-to-Point and for the different Networked (LAN, Internet / WAN
with Site-to-Site VPN, and Internet with IPSec VPN) modes of operation.
Point-to-Point mode
In Point-to-Point mode, Extio 3 transmitter and receiver devices are directly linked to each other
using copper or fiber optic cable.
Do the following to operate your Extio 3 units in Point-to-Point mode:
1 Install your card – see “Installing your Extio 3 transmitter card”, page 28.
2 Connect your devices – see “Connecting your Extio 3 devices”, page 31.
3 Update your firmware – see “Updating your Matrox Extio 3 firmware (Point-to-Point
mode)”, page 52.
4 Enable Point-to-Point mode – see “Using the OSD (On-Screen Display)”, page 55 and
“Setting up Point-to-Point mode”, page 54.
5 Configure your Extio devices – see “Basic functions”, page 55.
Networked mode
In networked mode, the Extio 3 transmitter and receiver devices operate over an IP network.
Depending on the type of networking you operate on, the steps differ.
Networked-Local area network (LAN) mode
In Networked-LAN mode, Extio 3 devices operate over a copper-based or fiber-based Gigabit
Ethernet network.
Do the following to operate your Extio 3 units via Networked-LAN:
1 Install your card – see “Installing your Extio 3 transmitter card”, page 28.
2 Connect your devices – see “Connecting your Extio 3 devices”, page 31.
3 Validate your setup – see “Description of LEDs”, page 43.
4 Update your firmware – see “Updating your Extio 3 firmware”, page 47.
5 Validate your network discovery – see “Validating network discovery”, page 62.

Matrox Extio 3 Series – User Guide 13
6 Install your Extio Central Manager software – see “Installing Matrox Extio Central
Manager software”, page 62.
7 Configure your Extio devices through Extio Central Manager software – For more
information on using Extio Central Manager software, see the Matrox Extio Central
Manager User Guide.
8 Log into your receiver and switch to different transmitters (OSD) – see “Using the OSD
(On-Screen Display)”, page 64.
Networked-Internet / WAN with Site-to-Site VPN mode
In Networked-Internet / WAN with Site-to-Site VPN mode, the Extio 3 devices operate over the
internet or a wide-area-network (WAN) where there is a site-to-site virtual private network (VPN)
connection.
The following are the prerequisites to setting up Extio 3 IP KVM extenders to operate over Internet /
WAN with Site-to-Site VPN:
 Firmware version - Extio 3 firmware version 3.01.50 or 3.03.00 or higher (version 3.02
does not support this feature).
 Bandwidth - You need to ensure that the required network bandwidth is available for
your setup. Bandwidth requirement is tied to the video resolution, number of video
streams, and the application running on the source system. For more information, see
“Typical bandwidth requirements”, page 15.
 VPN tunnel - A VPN tunnel needs to be established between the transmitter and
receiver.
 Low network latency - Latency is the measure of time it takes for a data packet to travel
from one point to another. When configuring your WAN network, it would be best to
have as low a latency as possible.
Do the following to operate your Extio 3 units over the internet or WAN with Site-to-Site VPN:
1 Connect your devices – see “Connecting your Extio 3 devices”, page 31.
2 Validate your setup – see “Description of LEDs”, page 43.
3 Make sure the transmitter and receiver units are on the same VPN.
4 Update your firmware to v3.01.50 or 3.03.00 or higher using the
UpdaterOverNetwork.exe tool – see “Updating your Extio 3 firmware”, page 47. Note :
All of your units need to be running the same version of the firmware.
Note : If you
selected
Reset configuration in the Matrox Extio 3 Series Updater over Network screen
when updating your firmware, you can select the
Networked-Enable Internet / WAN with
Site-to-Site VPN
option in the Select the operation mode screen to automatically apply

14 Matrox Extio 3 Series – User Guide
some settings related to this operation mode (such as Currently adapted for WAN , MTU ,
and
Encoding quality ). If not, you need to apply the settings for this mode from the Extio
Central Manager software.
5 Install your Extio Central Manager software – see “Installing Matrox Extio Central
Manager software”, page 62.
6 Configure your Extio devices through the Extio Central Manager software (Network
Administrator).
Note : You must discover the receivers manually ( Manual device
discovery
), then discover the transmitters using Transmitter discovery from the receiver
settings. For more information on using the Extio Central Manager software, see the
Matrox Extio Central Manager User Guide.
 Manually discover the receivers ( Manual device discovery  Scan a list of IP
addresses
).
 If the receivers and transmitters are on different subnets, make sure to configure the
receiver units to scan the transmitter subnets (
Receiver  Settings  Transmitter
discovery
). If not, in the device tile, you will see a settings icon with a popup message
“
Transmitter discovery settings are not set. Receiver will not be able to see any
transmitter
.”
 Assign user(s) to the devices using Manage users .
 Allow the receiver and transmitter units to connect to one another using Connection
broker
.
 Set a value for Sharing mode ( Transmitter  Settings  Connection  Sharing
mode
 Guest connections ).
 Press the Change button beside the Currently Adapted for LAN field ( Receiver 
Settings  Network  Adapt for WAN / LAN ) to automatically update certain
settings for a private WAN configuration.
 Set the Maximum Transmission Unit ( MTU ) to the recommended 1400 . Note : This
is set automatically to 1400 when you apply the
Currently Adapted for WAN settings,
or when you select
Reset configuration in the Firmware updater and choose the
Networked-Enable Internet / WAN with Site-to-Site VPN option in the Select the
operation mode
screen.
 Set the Encoding quality to Low ( Transmitter  Settings  Streaming ). Note : This
is set automatically to
Low when you apply the Currently Adapted for WAN settings,
or when you select
Reset configuration in the Firmware updater and choose the
Networked-Enable Internet / WAN with Site-to-Site VPN option in the Select the
operation mode
screen.
 Set a value for Network congestion control ( Transmitter  Settings  Streaming ).
The values are
Off , Low , Mid , and High .

Matrox Extio 3 Series – User Guide 15
 Set Power recovery policy to Always start ( Transmitter  Settings  More options ).
This will allow the remote units to power up and return to a usable state.
 The Routing scheme defaults to Unicast ( Transmitter  Settings  Streaming ).
Note: This only needs to be done if your setup does not support Multicast packets
(for example, GRE tunnels).
7 Log into your receiver and switch to different transmitters (OSD) – see “Using the OSD
(On-Screen Display)”, page 64.
Typical bandwidth requirements
The bandwidth required is typically as specified in the following table:
Networked-Internet with IPSec VPN mode
In the Networked-Internet with IPSec VPN mode, Extio 3 receivers operate on a secure connection
over a virtual private network. The Active Directory authentication will be available in this mode.
Do the following to operate your Extio 3 units over internet with IPSec VPN:
1 Install your card – see “Installing your Extio 3 transmitter card”, page 28.
Resolution per stream Target bit rate (quality) Bandwidth per stream
(Mbps)*
* Note: This is for a single video stream including audio and USB HID.
1920 x 1080 @ 60 Hz Low 15
Typical 30
1920 x 1200 @ 60 Hz Low 16.5
Typical 33.1
3840 x 2160 @ 30 Hz Low 25
Typical 50
3840 x 2160 @ 60 Hz Low 50
Typical 100
Note: The Networked-Internet with IPSec VPN mode is only available on the receiver. The
transmitter will just react to the VPN connection request but will not activate VPN mode
like the receiver.
Note: To ensure best performance of the VPN, we recommend that you use a solid
background color in the Windows host configuration.

16 Matrox Extio 3 Series – User Guide
2 Connect your devices – see “Connecting your Extio 3 devices”, page 31.
3 Validate your setup – see “Description of LEDs”, page 43.
4 The network administrator must create and configure the Strongswan.zip files so that the
remote receiver units will be able to communicate with the transmitter units. Once these
files have been created, they need to be provided to the remote user.
5 The remote user must then import the VPN configuration ( Strongswan.zip ) from a USB
mass storage device from the OSD and apply to the receiver device. For more
information, see “VPN configuration”, page 20.
6 Connect to the VPN from the OSD. When you are in VPN mode, the interface is similar
to when you are connected in networked mode, except for the additional
VPN tab. Note :
You will not be able to log in unless you connect to the VPN successfully.
7 Update your firmware using the UpdaterOverNetwork.exe tool – see “Updating your
Extio 3 firmware”, page 47.
Note : All of your units need to be running version 3.01.50 or
3.03 or higher of the firmware.
8 Install your Extio Central Manager software – see “Installing Matrox Extio Central
Manager software”, page 75.
9 Configure your Extio devices through the Extio Central Manager software. Note : You
must discover the receivers manually (
Manual device discovery ), then discover the
transmitters using
Transmitter discovery from the receiver settings. For more
information on using the Extio Central Manager software, see the Matrox Extio Central
Manager User Guide.
10 Log into your receiver and switch to different transmitters (OSD) – see “Using the OSD
(On-Screen Display)”, page 76.
Link redundancy
Link redundancy is a vital safety feature in Point-to-Point and Networked-LAN modes of operation
that Extio 3 supports. For more information on connecting a redundant network, see “Setting up link
redundancy”, page 41.
Changing the OSD keyboard settings
You can change the keyboard settings in the OSD user interface.

Matrox Extio 3 Series – User Guide 17
To change to your preferred keyboard settings:
1 From the OSD login screen, click the Keyboard settings button found at the bottom.
2 Select the keyboard language from the Keyboard drop-down list.
3 Enter text in the Test keyboard field to verify your selection if necessary.
4 Click Close .

18 Matrox Extio 3 Series – User Guide
Changing the OSD language
The first time the OSD login screen displays, the field labels are displayed in the default language set
in the Matrox Extio Central Manager software (
Default OSD language settings option in the OSD
page).
To change to your preferred language:
1 From the OSD login screen, click the Language and Keyboard settings button found at
the bottom.
Note: You can select the language to use in the OSD user interface if your company has
customized languages set up through the OEM customization module.

Matrox Extio 3 Series – User Guide 19
2 In the Configure language settings screen that appears, select the OSD interface
language from the
Language drop-down list.
3 Click Close .
Using OSD command shortcuts
You can use keyboard mnemonics for command shortcuts in the OSD user interface. Press and hold
the
ALT key to see the underlined letter that corresponds to a command shortcut. Connect ,
Disconnect , Wake-on LAN , and Close are some command examples in the receiver OSD.
Note: The language you change to will override the default language set in Matrox Extio
Central Manager.
When you make the change, it takes effect immediately (there is no need to reboot or
restart the device).
Only the last change made is retained. You cannot have user-specific language settings. For
example, once you log out, the next user to log in will see the OSD interface in the language
you changed it to. The next user can change it again to a different language if required. In
this case, when you log in the next time, you would have to change the settings to your
preferred language again.

20 Matrox Extio 3 Series – User Guide
VPN configuration
To configure the Internet with IPSec VPN connection on the receiver, the network administrator as
well as the remote user must perform the tasks described in this section.
Generate the VPN configuration file (network administrator)
Matrox Extio 3 uses Strongswan 5.8.4 IPsec VPN in tunnel mode.
The network administrator must do the following:
1 Generate a swanctl file for Strongswan 5.8.4. in the JSON format (2.1) and name it
swanctl.json . Note : Matrox then converts swanctl.json to swanctl.conf internally. Matrox
provides a template JSON file (
swanctl-template.json ) that lists all supported parameters
with their default values when omitted. For more information, see “Appendix E - File
structure for swanctl.json”, page 108.
2 Next, create a “.zip” configuration file containing the s wanctl.json file, and optionally the
certificates and private keys in their respective swanctl sub-folders. For more
information, see “File structure for the VPN configuration file (strongswan.zip)”,
page 26.
3 Name the file strongswan.zip . This file must not be password protected.
4 Place the file in the root of the first partition of a USB mass storage device. Note : The
USB mass storage device needs to be formatted as FAT32.
5 Make the USB mass storage device available to the remote user.
The remote user has to import this VPN configuration file into the Extio3 receiver unit using the USB
mass storage device.