Matson Group - Warranty Against Defects Procedure
Matson Group Pty Ltd
100 Links Rd, St Marys, NSW 2760
Phone: 02 98333444
Email : sales@ matson.com.au
www.matson.com.au
Warranty
Matson warrants its products to be free of defects for reasonable consumer
use for a period of 12 months. Matson will repair or replace the warranted
product and it will return the repaired products under warranty to the
consumer at Matson's cost.
To make a claim under this warranty, the consumer must:
. advise Matson of the defect as soon as it becomes apparent within 12
months of the purchase date and obtain a return authority by phoning
Matson on the above number.
. provide satisfactory proof of purchase; and
. send the faulty item to the address supplied above.
Exclusions from Warranty
This warranty does not apply to products where:
. there is evidence of lmproper maintenance or abuse to the products;
. the products have been exposed to harsh environmental conditions or
those outside the specified operating conditions;
. Unauthorised modification is evident to the products or misuse of
products;
. Operation outside the products specification.
Warranty Disclaimers
Matson's liability in respect of a breach of a consumer guarantee or any
warranty made under these warranty terms and conditions for any products
not of a kind ordinarily acquired for personal, domestic or household use is
limited, in relation to the products to the extent
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permissible by law and at it's option to:
. replacing the products or the supply of equivalent goods;
. the repair of the products;
. the payment of the cost of replacing the products or of acquiring
equivalent goods; or
. the payment of the cost of having the products repaired.
To the extent permitted by law, all other warranties whether implied or
otherwise, not set out in these warranty terms and conditions are excluded
and we are not liable in contract, tort (including, without limitation, negligence
or breach of statutory duty) or otherwise to compensate the customer for:
. any increased costs or expenses;
. any loss of profit, revenue, business, contracts or anticipated savings;
. any loss or expense resulting from a claim by a third party; or
. any special, indirect or consequential loss or damage of any nature
whatsoever caused by Matson's failure in complying with its obligations.
MATSON IS NOT RESPONSIBLE FOR DAMAGE THAT OCCURS AS
A RESULT OF YOUR FAILURE TO FOLLOW THE INSTRUCTIONS
INTENDED FOR THE MATSON PRODUCT
ln the following paragraph, "Our" means Matson and "You" means the
customer:
Our goods come with guarantees that cannot be excluded under the
Australian consumer Law. You are entitled to a replacement or refund for a
maior failure and for compensation for any other reasonably foreseeable loss
or damage. You are also entitled to have the goods repaired or replaced if
the goods failto be of acceptable quality and the failure does not amount to
a major failure.
The benefits given to the customer in this warranty are in addition to other
rights and remedies under a law in relation to the products to which this
warranty applies.
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