Maxon MA-2020 User manual

Intelimax+ User Manual
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Intelimax+ User Manual
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TABLE OF CONTENTS
CONTACT INFORMATION ........................................................................- 5 -
RF EXPOSURE AND ELECTRICAL SAFETY COMPLIANCE ...........................- 6 -
Caution ........................................................................................ - 6 -
General Safety ............................................................................... - 7 -
Vehicle Safety ................................................................................ - 8 -
Potentially Unsafe Areas .................................................................. - 8 -
REVISION HISTORY................................................................................- 9 -
Intelimax+ USER MANUAL ....................................................................- 10 -
Disclaimers .................................................................................. - 10 -
INTRODUCTION ....................................................................................- 11 -
Overview.........................................................................................- 11 -
Intelimax+ Features .......................................................................- 11 -
General Features .......................................................................... - 11 -
Extended Features........................................................................ - 11 -
Security Features ......................................................................... - 12 -
Frequency Bands .......................................................................... - 12 -
Data Speeds ................................................................................ - 12 -
Physical ...................................................................................... - 12 -
Connections ................................................................................. - 12 -
LED Lights ................................................................................... - 12 -
Approvals / Compliance................................................................. - 12 -
Power Source............................................................................... - 13 -
Operating Systems ....................................................................... - 13 -
Intelimax+ Setup .................................................................................- 14 -
Connecting to the Intelimax+ .........................................................- 15 -
TCP/IP Connection - Recommended ................................................ - 15 -
Serial Port Connection................................................................... - 16 -
GUI Connection Debugging ............................................................ - 17 -
Modem Status Tab ..........................................................................- 18 -
WAN Configuration TAB ..................................................................- 20 -
Scheduler TAB.................................................................................- 25 -
Serial Configuration TAB .................................................................- 27 -
IP Stack Configuration TAB .............................................................- 29 -

Intelimax+ User Manual
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Modem Emulation TAB ....................................................................- 36 -
Dynamic DNS ..................................................................................- 39 -
PPP Server ......................................................................................- 40 -
Administration TAB .........................................................................- 46 -
Telnet and SSH login .................................................................... - 46 -
Syslog ...................................................................................... - 46 -
RSSI logging................................................................................ - 49 -
Administrators ............................................................................. - 49 -
maXconnect................................................................................. - 49 -
System TAB.....................................................................................- 50 -
AT over IP ................................................................................... - 50 -
Debug ...................................................................................... - 51 -
Lock out ...................................................................................... - 51 -
SNMP Configuration ...................................................................... - 51 -
SNTP ...................................................................................... - 54 -
Other GUI functions ........................................................................- 55 -
Output Info.................................................................................. - 55 -
IP Stack Functions ........................................................................ - 55 -
System Functions ......................................................................... - 56 -
Firmware Upgrade ........................................................................ - 58 -
SMS Commands (IP modes) ............................................................- 59 -
SMS Commands (Serial modem modes) ..........................................- 60 -
Remote change from CSD mode to IP mode ....................................- 61 -
LED Functionality ............................................................................- 63 -
Device Operation Checking / Debugging.........................................- 65 -
Telnet / SSH Commands .......................................................................- 66 -
Connecting to the modem via telnet ............................................... - 66 -
Extended / Intelimax+ Specific AT Command Set (IP Stack Modes) ....- 81 -
Device Information ....................................................................... - 81 -
AT Command Password Protection .................................................. - 81 -
WAN Extension Functions .............................................................. - 82 -
WAN Authentication ...................................................................... - 82 -
Periodic reset ............................................................................... - 83 -
WAN scheduler............................................................................. - 83 -
IP Stack setting............................................................................ - 84 -

Intelimax+ User Manual
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SNMP ...................................................................................... - 84 -
DDNS ...................................................................................... - 85 -
System ...................................................................................... - 85 -
maXconnect................................................................................. - 86 -
Serial (UART) port ........................................................................ - 86 -
Engine Band ................................................................................ - 87 -
Check IP address of the WAN side .................................................. - 88 -
FTP ...................................................................................... - 89 -
Signal Strength ............................................................................ - 91 -
Open PPP connection .................................................................... - 92 -
Close PPP connection .................................................................... - 92 -
Open TCP/UDP Socket................................................................... - 92 -
Close TCP/UDP Socket .................................................................. - 92 -
Change Remote Server IP address.................................................. - 92 -
Change client/server mode ............................................................ - 92 -
IPStack Connection Settings .......................................................... - 92 -
Change modem mode ................................................................... - 93 -
Save and Reboot .......................................................................... - 93 -
Factory Reset............................................................................... - 93 -
Profile Save ................................................................................. - 93 -
Profile Set ................................................................................... - 93 -
AT over IP on IPStack ................................................................... - 93 -
Modem Emulation......................................................................... - 94 -
Modmax Compatibility Mode ...........................................................- 95 -
Prepare modem for hard shutdown.................................................- 97 -
SMS on Boot ....................................................................................- 97 -
Extended / Module Specific AT Command Set (IP and Serial Modes)....- 98 -
Save settings and reset/restart modem........................................... - 98 -
Standard AT Commands for serial interface ..................................... - 98 -
Single AT command SMS AT+MMC SMSMO...................................... - 99 -
Prepare modem for hard shutdown ................................................. - 99 -
SMS on Boot ................................................................................ - 99 -
Tripple Plus (+++) Control using AT$$TPSW.................................... - 99 -
Periodic Reset (Serial mode only) ................................................. - 100 -
Getting S0 value (Serial mode only) ............................................. - 100 -

Intelimax+ User Manual
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CONTACT I NFORMATION
In keeping with Maxon Australia’s dedicated Customer support policy, we encourage
you to contact us.
TECHNICAL:
Hours of Operation: Monday to Friday 8.30am to 5.30pm*
Telephone: [phone]
Facsimile: [phone]
Email: [e-mail] * Public holidays excluded
SALES:
Hours of Operation: Monday to Friday 8.30am to 5.30pm*
Telephone: [phone]
Facsimile: [phone]
Email: [e-mail] * Public holidays excluded
WEBSITE: www.maxon.com.au
ADDRESS:
Maxon Australia Pty Ltd
36a Gibson Avenue, Padstow
Sydney, NSW, Australia 2211
POSTAL ADDRESS
Maxon Australia Pty Ltd
Po Box 1, Revesby North,
Sydney, NSW Australia 2212

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RF EXPOSURE AND ELECTRICAL SAFETY
COMPLIANCE
The use of this device in any other type of host configuration may not comply with the
RF exposure requirements and should be avoided. During operation, a minimum of 20
cm should be maintained between the antenna, whether extended or retracted, and
the user’s/bystander’s body (excluding hands, wrists, feet, and ankles) (to ensure RF
exposure compliance.) The modem is not designed for, nor intended to be, used in
applications within 20 cm (8 inches) of the body of the user. Continued compliance of
the equipment relies upon it being used with an AS/NZS 60950.1 approved SELV power
supply.
Caution
Change or modification without the express consent of Maxon Australia Pty. Ltd. voids
the user’s authority to use the equipment. These limits are designed to provide
reasonable protection against harmful interference in an appropriate installation. The
modem is a transmitting device with similar output power to a mobile phone. This
equipment generates, uses, and can radiate radio frequency energy and, if not used in
accordance with instructions, can cause harmful radiation to radio communication.
The modem is approved for use with the antenna: ANT-SMA. Unauthorized antennas,
modifications, or attachments could impair call quality, damage the device, or result in
violation of RF exposure regulations.
There is no guarantee that interference will not occur in a particular installation. If the
equipment does cause harmful interference in radio and television reception, which
can be determined by turning the equipment on and off, the user is encouraged to try
to correct the interference by one or more of the following measures:
Re-orient or relocate the receiving radio or TV antenna
Increase the separation distance between the equipment and the receiver
Contact Maxon Australia Technical Support for assistance.

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General Safety
RF Interference Issues: Avoid possible radio frequency (RF) interference by carefully
following safety guidelines below:
Switch OFF the Modem when in an aircraft. The use of cellular telephones in
aircraft is illegal. It may endanger the operation of the aircraft and/or disrupt the
cellular network. Failure to observe this instruction may lead to suspension or
denial of cellular services to the offender, legal action, or both.
Switch OFF the Modem in the vicinity of gasoline or diesel fuel pumps or before
filling a vehicle with fuel.
Switch OFF the Modem in hospitals and any other place where medical
equipment may be in use.
Respect restrictions on the use of radio equipment in fuel depots, chemical
plants, or in areas of blasting operations.
There may be a hazard associated with the operation of your Modem in the
vicinity of inadequately protected personal medical devices such as hearing
aids and pacemakers. Please consult the manufacturers of the medical device
to determine if it is adequately protected.
Operation of the Modem in the vicinity of other electronic equipment may
cause interference if the equipment is inadequately protected. Observe any
warning signs and manufacturers’ recommendations.
The modem contains sensitive electronic circuitry. Do not expose the modem to
any liquids, high temperatures or shock. The modem is not waterproof. Please
keep it dry and store it in a cool, dry place.
Only use original accessories or accessories that are authorized by the
manufacturer. Using unauthorized accessories may affect your modem’s
performance, damage your modem and violate related national regulations.
Always handle the modem with care. There are no user serviceable parts inside
the modem. Unauthorised dismantling or repair of the modem will void the
warranty.
* The product needs to be supplied by a limited power source or the
power supply provided. Otherwise, safety will not be ensured
* Do not fixed the product in an open area where it is liable to lightning
strike hazard.

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Vehicle Safety
Do not use the modem while driving.
Respect national regulations on the use of cellular devices in vehicles. Road
safety always comes first.
If incorrectly installed in a vehicle, the operation of the modem could interfere
with the correct functioning of vehicle electronics. To avoid such problems,
ensure that the installation has been performed by qualified personnel.
Verification of the protection of vehicle electronics should be part of the
installation.
Note: The user is cautioned that changes or modifications not expressly approved by
Maxon Australia could void the warranty.
Potentially Unsafe Areas
Posted Facilities: Turn off the device in any facility or area when posted notices require
you to do so.
Blasting Areas: Turn off the device where blasting is in progress. Observe restrictions and
follow any regulations or rules.
Potentially Explosive Atmospheres: Turn off the device when you are in any area with a
potentially explosive atmosphere. Obey all signs and instructions. Sparks in such areas
could cause an explosion or fire, resulting in bodily injury or death.
Areas with a potentially explosive atmosphere are often but not always clearly marked.
They include:
Fuelling areas such as gas or petrol stations
Below deck on boats
Transfer or storage facilities for fuel or chemicals
Vehicles using liquefied petroleum gas, such as propane or butane
Areas when the air contains chemicals or particles such as grain, dust or metal
powders
Avoid using the modem in areas that emit electromagnetic waves or enclosed
metallic structures e.g. lifts.
Any other area where you would normally be advised to turn off your engine

Intelimax+ User Manual
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REVISION HISTORY
Product
Intelimax+ M2M 3G Serial Modem
Model
MA-2020
Document Type
PDF
Current Version Number
1.04
Status of the Document
Initial Release
Revision Date
August 2015
Total Number of Pages
100
-Revision History
Level
Date
History
1.00
April 2015
Initial Release Version
1.01
May 2015
LED function, AT password control, and minor GUI changes
1.02
June 2015
SNMPv3, SNMP Traps, GUI lock out and session timeout, partial
firmware update, bootloader update, secure syslog
1.03
July 2015
Factory reset process, profile set and reset, secure socket
connection
1.04
September
2015
SSLv3 and syslog certificate delete process, AT commands
updates. GUI connection debugging.

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Intelimax+ U SER M A N U A L
All data and information contained in or disclosed by this document are confidential
and proprietary information of Maxon Australia, and all rights therein are expressly
reserved. By accepting this material, the recipient agrees that this material and the
information contained therein are held in confidence and in trust and will not be used,
copied, reproduced in whole or in part, nor its contents revealed in any manner to
others without the express written permission of Maxon Australia. This information
provided in this document is provided on an “as is” basis.
In no event will Maxon Australia be liable for any damages arising directly or indirectly
from any use of information contained in this document. Information in this document is
preliminary and subjected to change without any notice.
Disclaimers
Life support –This product is not designed for use in life support appliances or systems
where malfunction of these products can reasonably be expected to result in personal
injury.
Maxon Australia customers using or selling these products for use in such applications
do so at their own risk and agree to fully indemnify Maxon Australia for any damages
resulting from such application.
Right to make change - Maxon Australia reserves the right to make changes, without
notice, in the products, including circuits and software, described or contained herein
in order to improve design and/or performance.
Some features outlined in this manual may require an updated firmware version and/or
GUI version to work. Please contact Maxon Australia for more information.
This document is the sole and
exclusive property of Maxon
Australia. Not to be distributed or
divulged without prior written
agreement.
36A Gibson Ave
Padstow NSW 2211
Australia
URL: www.maxon.com.au

Intelimax+ User Manual
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INTRODUCTION
Overview
Breaking the industry benchmark, the top-of-the range Intelimax+ is a unique and
intelligent fusion of 3G capabilities with advanced functionality of a modem/router.
Intelimax+ Features
General Features
HSPA Wireless Module EHS6 (7.2Mbps downlink, 5.6Mbps uplink)
Supports Packet and Circuit Switched Data
RS232 and RS485 (half/full duplex) Software Configurable
2 Way SMS
Remote SMS diagnostics & reset
Embedded TCP/IP, UDP/IP STACK
Programmable periodic reset and other watchdog features
Save and restore modem configuration from a file
FOTA - Firmware upgrade over the air
External antenna connectivity to maximise coverage
External LED to show Signal Strength, Data Transfer and Connection status
Extended Features
Remote CSD to IP Changeover
AT over IP
FTP Client
Programmable WAN connection scheduler
SSH and Telnet support
RSSI Logging
Configurable ping checking function
Backoff, variable periodic resets and other network friendly features
SNMPv2 and SNMPv3
SNTP
Modem Emulation
Dynamic DNS
PPP Server
This document is the sole and
exclusive property of Maxon
Australia. Not to be distributed or
divulged without prior written
agreement.
36A Gibson Ave
Padstow NSW 2211
Australia
URL: www.maxon.com.au

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Security Features
Encrypted access and configuration control
Password Protected AT Commands
SNMPv3 supports SHA and AES
SSLv3 Encrypted Serial Socket
Secure Syslog Client RFC5425, RFC5425 and RFC6587
Login brute force detection and rejection
Login activity log
Frequency Bands
WCDMA/HSPA 800MHz, 850MHz, 900MHz, 1900MHz, 2100MHz
GSM/GPRS/EDGE 850MHz, 900MHz, 1800MHz and 1900MHz
Data Speeds
HSPA: UL 5.76 Mbps /DL 7.2 Mbps
WCDMA PS: UL 384 Kbps / DL 384 Kbps
WCDMA CS: UL 64 Kbps / DL 64 Kbps
GPRS/EDGE: UL 236 Kbps / DL 236 Kbps
GSM CS: UL 9.6 Kbps / DL 9.6 Kbps
Physical
71mm x 55mm x 26mm (without side brackets and antenna port)
Side mounting brackets
Normal Operation Temperature: -30 to 85 °C
Connections
RJ45 Connection
USB Connection
SIM Card Holder
Antenna connector: SMA female
LED Lights
Power/RSSI –dual colour indicates RX data received from serial
Data –dual colour indicates TX data sent to serial
Approvals / Compliance
ACA (both modem and module)
FCC (both modem and module)
GCF (module only)

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PTCRB (module only)
CE (module only)
Carrier Approvals* - (Please contact Maxon Australia for more information)
RoHS Compliant (both modem and module)
Power Source
DC Input Voltage Range: 6 to 48 VDC (±10%)
Idle Current @ 12V: 80mA
Maximum Current @ 12V: 150mA
Operating Systems
Windows XP/ Vista / 7 / 8

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Intelimax+ Setup
Maxon Intelimax+ serial modem supports a Windows GUI, where by you can configure
the modem via serial connection or remotely via the WAN IP.
Maxon recommends using the GUI connected via a TCP/IP connection in order to
utilise all the configuration settings. When connecting to the Intelimax+ using the GUI
when the modem is in serial modem mode, there will be very limited functionality.
After connecting to the modem using the GUI, users can configure; WAN settings,
Scheduler, IP Stack, SNMP Dynamic DNS and Admin settings.

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Connecting to the Intelimax+
TCP/IP Connection - Recommended
Using the TCP/IP connection option allows users to connect to the modem via an IP
connection. Firmware upgrades can ONLY be done when connected via TCP/IP.
Local Connection
To use this feature locally you must follow the following steps:
1. Plug in modem RJ45 power/serial cable then mini USB cable in this order
2. Install USB/LAN drivers which can be downloaded from:
http://www.maxon.com.au/product-supports/drivers-and-manuals.html
3. Set a static IP address to the modem:
Once the drivers are installed you will have to set a static IP on the Intelimax+
network connection (as the Intelimax+ does not support DHCP)
4. The default IP for the Intelimax+ is 192.168.10.1, set your IP within this range
Eg.192.168.10.50
5. Open the GUI to the modem (after modem has booted ~ 1-2 minutes)
The default settings are: Address: 192.168.10.1 (Intelimax+ LAN IP address), Port:
10918, ID: admin, Password: admin. The password has to be reentered when
opening the GUI each time.
Note: If all modem settings are not loaded into the GUI after connection, click the
‘Load from Modem’ button at the bottom to refresh the settings.

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Remote Connection
Users can also access the Intelimax+ remotely via a static IP address (e.g. maXwan) or
via a url (e.g. DynDNS)
Serial Port Connection
Use this section to connect to the modem using the provided RJ45 power/serial cable,
the default connection settings are:
Baud Rate: 115200
Data Bits: 8 bit
Parity: None
Stop bit: 1 bit
Flow control: None
Make sure to select the correct COM port and click the open button, the Intelimax+
GUI will connect to the modem via the selected COM port. The GUI can also perform a
search for the correct baud rate if it is not known.
The configuration operations available over a serial connection to the modem are
limited when compared to a TCP/IP connection.

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GUI Connection Debugging
1. What if I don’t know the serial interface to the modem?
The modem has a default baud rate of 115200, if you are not able to connect via the
serial interface at any baud rate, then restore the modem to factory defaults by
holding down the reset button for more than 20 seconds (5 second hold is for profile
reset).
2. Why does the Intelimax GUI not connect and reports “The attempt to connect was
forcefully rejected”?
If the Intelimax GUI connection to the modem is not closed with a TCP disconnect the
modem may reject connections and report with a message “The attempt to connect
was forcefully rejected”. This occurs until the modem TCP timeout occurs which will be
either via a modem reboot or after at least 10 minutes. If the connection is local you
can shorten this time by reconnecting the USB interface or under network connections,
selecting the LAN interface to the modem, disabling, then enabling this interface.
3. Why does the Intelimax GUI show that the device is discovered but not connect?
The LAN interface to the modem needs to be configured correctly. This may involve
setting a static IP address to the modem, such as 192.168.10.50 or removing an
incorrect address. The GUI will continue to try to connect to the modem 3 times after
the ‘Open’ button is pressed.
4. Why is the GUI not detecting the Intelimax?
The Intelimax must be powered via the RJ45 connector, then the USB plugged in, after
approximately 1 minute, the PC will prompt for drivers to be installed. The Intelimax
requires the USB/LAN interface drivers installed to be able to talk via a TCP IP
connection to the modem, which can be downloaded from the Maxon website.
There are times where the RNDIS network interface is present under network
connections but not when checked via a command line (ipconfig). If this is the case
then the PC must be restarted as the Microsoft Windows RNDIS driver is not functioning
correctly.

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Modem Status Tab
The modem status page displays modem information such as network registration and
WAN connectivity status.
Information displayed on the Status page is:
Up time: Length of time since modem last rebooted (soft or hard)
System time: Recovered from the internal cellular module (or NTP server if SNTP
time client is enabled)
IMEI: IMEI number of the Intelimax+
Version: Firmware version output. Includes version and compile date. Ex
0.0.0 [201401061408]
H/W Version: Product’s board release version

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Module Version: Cellular engine’s firmware version
Network registration: Shows registration status and carrier
Mode: Will show if modem is in packet switched or serial modem
PIN Status: Status of the SIM pin setting
Area information: LAI, LAC, Cell ID
Server status: Will display whether modem is in listening or connected states
Call status: In serial modem mode will display whether modem is in
connected call.
WAN IP: IP address assigned by carrier
Signal Level: Status of current signal strength (dBm).
Also shows the average, max and min over the last 15 minutes
(time can be modified on admin page)
Mode: IP Stack Mode of Intelimax+. (IP Stack Auto or Manual)
Sent and received packets: Shows the packet count and number of bytes sent and
received.
Extra: If secure socket or secure syslog certificates have been installed
to the modem then they are displayed here.

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WAN Configuration TAB
WAN configuration page is used to configure how the modem will connect to the 3G
network. Please select the correct operation mode as this will decide if the modem will
automatically connect to the network on power up or work in pass through mode.
The Intelimax supports 6 operation modes:
1. IP Stack Auto mode
2. IP Stack Manual mode
3. Serial mode (Pass-through/Transparent)
4. PPP WAN Auto mode
5. PPP WAN Conditional mode
6. PPP WAN Manual mode