Maxon Smartmax MA-2010 User manual

Smartmax Manual 8.5
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Smartmax Manual 8.5
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TABLE OF CONTENTS
CONTACT INFORMATION ........................................................................ - 5 -
RF EXPOSURE AND ELECTRICAL SAFETY COMPLIANCE ........................... - 6 -
Caution ............................................................................................. - 6 -
Genera Safety .................................................................................. - 7 -
Vehic e Safety ................................................................................... - 8 -
Potentia y Unsafe Areas ................................................................... - 8 -
REVISION HISTORY ................................................................................ - 9 -
SMARTMAX USER MANUAL .................................................................... - 10 -
Disc aimers ..................................................................................... - 10 -
1. INTRODUCTION ......................................................................... - 11 -
1.1. Overview.............................................................................. - 11 -
1.2. Smartmax Features .............................................................. - 12 -
2. HARDWARE ............................................................................... - 15 -
2.1. Front Pane .......................................................................... - 15 -
2.2. Side Pane (Left) .................................................................. - 16 -
2.3. Side Pane (Right) ................................................................ - 20 -
3. SPECIFICATIONS ....................................................................... - 22 -
3.1. Hardware ............................................................................. - 22 -
3.2. Mechanica ........................................................................... - 23 -
3.3. Environmenta ..................................................................... - 23 -
3.4. E ectrica .............................................................................. - 23 -
3.5. B ock Diagram & Typica Connections .................................. - 25 -
3.6. Mechanica Diagrams ........................................................... - 26 -
4. SUPPPORTED PROTOCOLS & ENCRYPTIONS .............................. - 27 -
PPP (Point-to-Point Protoco ) ......................................................... - 27 -
PPPoE (Point-to-Point Protoco over Ethernet) ............................... - 27 -
DHCP (Dynamic Host Configuration Protoco ) ................................. - 28 -
NAT (Network Address Trans ation or Trans ator) .......................... - 28 -
SNMP (Simp e Network Management Protoco ) .............................. - 29 -
SNTP (Simp e Network Time Protoco ) ............................................ - 30 -
ICMP (Internet Contro Message Protoco ) ..................................... - 31 -
FTP (Fi e Transfer Protoco ) ............................................................ - 31 -

Smartmax Manual 8.5
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NAT-T (Network Address Trans ation Traversa ) ............................. - 31 -
IKE (Internet Key Exchange) .......................................................... - 32 -
3DES (Trip e Data Encryption A gorithm) ........................................ - 32 -
AES (Advanced Encryption Standard) ............................................. - 32 -
MD5 (Message-Digest a gorithm 5) ................................................. - 32 -
SHA (Secure Hash A gorithm) ......................................................... - 33 -
ISAKMP ........................................................................................... - 33 -
ESM (Encapsu ating Security Pay oad) ............................................ - 33 -
RIP (Routing Information Protoco ) ................................................ - 34 -
DNP3 (Distributed Network Protoco ) ............................................. - 34 -
5. WEB INTERFACE ........................................................................ - 35 -
5.1. Configuration Pages ............................................................. - 37 -
Status ......................................................................................... - 37 -
LAN ............................................................................................. - 39 -
WAN ........................................................................................... - 41 -
SERIAL ....................................................................................... - 50 -
IP Stack ...................................................................................... - 52 -
maXconnect ................................................................................ - 56 -
Save & Reboot ............................................................................ - 57 -
Log Out ....................................................................................... - 57 -
5.2. Configuration Pages – Advanced .......................................... - 58 -
Dynamic DNS .............................................................................. - 58 -
DoS Fi ters .................................................................................. - 60 -
DMZ ............................................................................................ - 61 -
IP Fi tering ................................................................................. - 62 -
MAC Fi tering .............................................................................. - 64 -
Port forwarding .......................................................................... - 66 -
VPN ............................................................................................ - 67 -
Ping Too .................................................................................... - 69 -
SNMP .......................................................................................... - 70 -
5.3. Configuration Pages – Administrator ................................... - 75 -
Password .................................................................................... - 75 -
Backup (Save/Re oad) ............................................................... - 76 -
System Logs ............................................................................... - 78 -
Time Zone ................................................................................... - 80 -

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System ....................................................................................... - 81 -
Upgrade Firmware ...................................................................... - 83 -
5.4. Configuration Page – I/O & Ana og ...................................... - 85 -
Status ......................................................................................... - 85 -
I/O Automation .......................................................................... - 86 -
Output Pu se ............................................................................... - 94 -
5.5. Configuration Page – SMS Functions .................................... - 96 -
Site Name ................................................................................... - 96 -
SMS Output ................................................................................. - 97 -
SMS Input ................................................................................... - 98 -
SMS Ana og ................................................................................. - 99 -
SMS Pu se ................................................................................. - 101 -
SMS Interna ............................................................................. - 102 -
SMS Seria ................................................................................ - 103 -
5.6. Configuration Page – DNP3 Configurations ........................ - 104 -
Genera Settings ....................................................................... - 104 -
DNP3 Events ............................................................................. - 107 -
DNP3 TCP/IP ............................................................................ - 112 -
DNP3 Ana og ............................................................................ - 113 -
DNP3 Pu se ............................................................................... - 117 -
DNP3 Output ............................................................................ - 120 -
DNP3 Input ............................................................................... - 122 -
DNP3 Interna .......................................................................... - 124 -
6. Additiona Information ............................................................ - 126 -
6.1. System SMS Commands ..................................................... - 126 -
6.2. UDP Keep A ive and Wake up Settings ............................... - 129 -
6.3. Auto Reboot for Signa or Registration Issue ..................... - 129 -

Smartmax Manual 8.5
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CONTACT INFORMATION
In keeping with Maxon's dedi ated ustomer support poli y, we en ourage you to
onta t us.
TECHNICAL:
Hours of Operation: Monday to Friday 8.30am to 5.00pm*
Telephone: [phone]
Fa simile: [phone]
Email: support@maxon. om.au * Publi holidays ex luded
SALES:
Hours of Operation: Monday to Friday 8.30am to 5.00pm*
Telephone: [phone]
Fa simile: [phone]
Email: sales@maxon. om.au * Publi holidays ex luded
WEBSITE: www.maxon. om.au
ADDRESS:
Maxon Australia Pty Ltd
99 Station RD
Seven Hills, NSW 2147
POSTAL ADDRESS:
Maxon Australia Pty Ltd
Lo ked Bag 2007
Seven Hills, NSW 1730

Smartmax Manual 8.5
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RF EXPOSURE AND ELECTRICAL SAFETY
COMPLIANCE
The use of this devi e in any other type of host onfiguration may not omply with the
RF exposure requirements and should be avoided. During operation, a 20 m
separation distan e should be maintained between the antenna, whether extended or
retra ted, and the user’s/bystander’s body (ex luding hands, wrists, feet, and ankles) to
ensure RF exposure omplian e. The modem is not designed for, nor intended to be,
used in appli ations within 20 m (8 in hes) of the body of the user. Continued
omplian e of the equipment relies upon it being used with an AS/NZS 60950.1
approved SELV power supply.
Caution
Change or modifi ation without the express onsent of Maxon Australia Pty. Ltd. voids
the user’s authority to use the equipment. These limits are designed to provide
reasonable prote tion against harmful interferen e in an appropriate installation. The
modem is a transmitting devi e with similar output power to a mobile phone. This
equipment generates, uses, and an radiate radio frequen y energy and, if not used in
a ordan e with instru tions, an ause harmful radiation to radio ommuni ation.
The modem is approved for use with the antenna: ANT-FME. Unauthorized antennas,
modifi ations, or atta hments ould impair all quality, damage the devi e, or result in
violation of RF exposure regulations.
However, there is no guarantee that interferen e will not o ur in a parti ular
installation. If the equipment does ause harmful interferen e in radio and television
re eption, whi h an be determined by turning the equipment on and off, the user is
en ouraged to try to orre t the interferen e by one or more of the following
measures:
Re-orient or relo ate the re eiving radio or TV antenna
In rease the separation distan e between the equipment and the re eiver
Conta t Maxon Australia Te hni al Support for assistan e.

Smartmax Manual 8.5
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Genera Safety
RF Interference Issues: Avoid possible radio frequen y (RF) interferen e by arefully
following safety guidelines below:
Swit h OFF the Modem when in an air raft. The use of ellular telephones in
air raft is illegal. It may endanger the operation of the air raft and/or disrupt the
ellular network. Failure to observe this instru tion may lead to suspension or
denial of ellular servi es to the offender, legal a tion, or both.
Swit h OFF the Modem in the vi inity of gasoline or diesel fuel pumps or before
filling a vehi le with fuel.
Swit h OFF the Modem in hospitals and any other pla e where medi al
equipment may be in use.
Respe t restri tions on the use of radio equipment in fuel depots, hemi al
plants, or in areas of blasting operations.
There may be a hazard asso iated with the operation of your Modem in the
vi inity of inadequately prote ted personal medi al devi es su h as hearing
aids and pa emakers. Please onsult the manufa turers of the medi al devi e
to determine if it is adequately prote ted.
Operation of the Modem in the vi inity of other ele troni equipment may
ause interferen e if the equipment is inadequately prote ted. Observe any
warning signs and manufa turers’ re ommendations.
The modem ontains sensitive ele troni ir uitry. Do not expose the modem to
any liquids, high temperatures or sho k. The modem is not waterproof. Please
keep it dry and store it in a ool, dry pla e.
Only use original a essories or a essories that are authorized by the
manufa turer. Using unauthorized a essories may affe t your modem’s
performan e, damage your modem and violate related national regulations.
Always handle the modem with are. There are no user servi eable parts inside
the modem. Unauthorised dismantling or repair of the modem will void the
warranty.

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Vehic e Safety
Do not use the Modem while driving.
Respe t national regulations on the use of ellular telephones in vehi les. Road
safety always omes first.
If in orre tly installed in a vehi le, the operation of the Modem ould interfere
with the orre t fun tioning of vehi le ele troni s. To avoid su h problems, be
sure that the installation has been performed by qualified personnel.
Verifi ation of the prote tion of vehi le ele troni s should be part of the
installation.
Note: The user is autioned that hanges or modifi ations not expressly approved by
Maxon Australia ould void the warrantee.
Potentia y Unsafe Areas
Posted Faci ities: Turn off this devi e in any fa ility or area when posted noti es require
you to do so.
B asting Areas: Turn off your devi e where blasting is in progress. Observe restri tions
and follow any regulations or rules.
Potentia y Exp osive Atmospheres: Turn off your devi e when you are in any area with a
potentially explosive atmosphere. Obey all signs and instru tions. Sparks in su h areas
ould ause an explosion or fire, resulting in bodily injury or death.
Areas with a potentially explosive atmosphere are often but not always learly marked.
They in lude:
fuelling areas su h as gas or petrol stations, below de k on boats
transfer or storage fa ilities for fuel or hemi als
vehi les using liquefied petroleum gas, su h as propane or butane
areas when the air ontains hemi als or parti les su h as grain, dust or metal
powders
avoid using the modem in areas that emit ele tromagneti waves or en losed
metalli stru tures e.g. lifts.
any other area where you would normally be advised to turn off your engine

Smartmax Manual 8.5
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REVISION HISTORY
Produ t Smartmax M2M HSPA Smart Modem Solution
Model MA-2010
Do ument Type PDF
Current Version Number 8.6
Status of the Do ument Publi Release
Revision Date April 2017
Total Number of Pages 129
- Revision History
Level Date History
1.0 Sep 2010 Internal/Publi Release Version
2.0 Feb 2011 Publi Release Version
3.0 April 2012
SIM PIN enable/Disable- Under WAN page
Available Network Sear h – Under WAN page
Advan ed Port forwarding – Under Advan ed
Output pulse - Under Expansion Board
Multiple output hange via one sms
6.0 De ember 2012 Updated SMS Analog page
7.0 April 2013 Updated s reenshots and leaned up
8.0 July 2013
Major lean up and addition of new s reenshots for
improvements to Output SMS, Input SMS 6 numbers, IO
Automation url and turn on by SMS
8.2 May 2014 Added Invalid PPP password hara ters list
8.4 August 2015 DoS filters
8.5 May 2016 Added New FTP and SMS features
Updated Web Interfa e
8.6 April 2017 Added DNP3 Clear outputs on omms ina tivity

Smartmax Manual 8.5
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SMARTMAX USER MANUAL
All data and information ontained in or dis losed by this do ument are onfidential
and proprietary information of Maxon Australia, and all rights therein are expressly
reserved. By a epting this material, the re ipient agrees that this material and the
information ontained therein are held in onfiden e and in trust and will not be used,
opied, reprodu ed in whole or in part, nor its ontents revealed in any manner to
others without the express written permission of Maxon Australia. This information
provided in this do ument is provided on an “as is” basis.
In no event will Maxon Australia be liable for any damages arising dire tly or indire tly
from any use of information ontained in this do ument. Information in this do ument is
preliminary and subje ted to hange without any noti e.
Disc aimers
Life support – This produ t is not designed for use in life support applian es or systems
where malfun tion of these produ ts an reasonably be expe ted to result in personal
injury.
Maxon Australia ustomers using or selling these produ ts for use in su h appli ations
do so at their own risk and agree to fully indemnify Maxon Australia for any damages
resulting from su h appli ation.
Right to make hange - Maxon Australia reserves the right to make hanges, without
noti e, in the produ ts, in luding ir uits and software, des ribed or ontained herein
in order to improve design and/or performan e.
Some features outlined in this manual may require an updated firmware version and/or
GUI version to work. Please onta t Maxon Australia for more information.

Smartmax Manual 8.5
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1. INTRODUCTION
1.1. Overview
Breaking the industry ben hmark, the top-of-the range Smartmax is a unique and
intelligent fusion of 3G apabilities with advan ed fun tionality of a modem/router,
omplete with built-in DNP3; all en ased in a durable & robust metal asing.
The Smartmax has an array of industrial onne tivity options, in luding RS232, RS485 &
USB ports. DNP3 proto ol and HSPA wireless onne tivity to ensure lo al, national and
international remote a ess via VPN, DDNS & FTP features.
Complete with SCADA fun tionality apabilities, the Smartmax an power up simple to
advan ed M2M appli ations, enabling se ure and two-way ommuni ations for
remote monitoring, ontrol, management and reporting. Designed for reliable field
performan e and fun tionalities, the Smartmax allow solutions to deliver rapid, ost-
effe tive deployment for any telemetry environments.
With the additional I/O Board, the Smartmax transforms into a standalone RTU (Remote
Terminal Unit), being an all-in-one solution to streamline your data telemetry to the next
generation.

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1.2. Smartmax Features
General Features
HSPA Wireless Module Em-770w PCI (7.2Mbps downlink, 2Mbps uplink)
Supports Pa ket and Cir uit Swit hed Data
Built in Web Interfa e
USB, RS232 and RS485 (4-wires full duplex only) onne tion
2 Way SMS
Remote SMS diagnosti s & reset
Embedded TCP/IP, UDP/IP STACK
In-built periodi reset
External DC Powered
Support VPN Server and Client Mode
Dynami DNS
FTP Client for Status Uploading
Supports DNP3 (Outstation) using extension I/O board.
Rugged Metal Casing for industrial use
Programmable periodi reset
Programmable s heduler to ontrol WAN onne tion
Telnet support
Save and restore modem onfiguration from a file
FOTA - Firmware upgrade over the air
External antenna onne tivity to maximise HSPA overage
External LED to show Network and Conne tion status
Frequen y Bands
WCDMA/HSPA 850MHz, 1900MHz, 2100MHz
GSM/GPRS/EDGE 850MHz, 900MHz, 1800MHz and 1900MHz
Data Speeds
WCDMA PS: UL 384 Kbps / DL 384 Kbps
WCDMA CS: UL 64 Kbps / DL 64 Kbps
GPRS/EDGE: UL 236 Kbps / DL 236 Kbps

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GSM CS: UL 9.6 Kbps / DL 9.6 Kbps
Environmental Spe ifi ations
Normal Operation Temperature -20 to 60° C
Extreme Operation Temperature -25 to 75° C
Dimensions
93mm x 150mm x 25mm (without side bra kets and antenna)
Conne tions
RS232 Conne tion
RS485 Conne tion
USB Conne tion
SIM Card Holder
I/O Port
External Power Conne tion (Molex)
Diagnosti s
Antenna onne tor: FME male
Mounting
Side mounting bra kets
LED Lights
Power
Data
RX
TX
Module Approvals
GCF
PTCRB
CE
FCC

Smartmax Manual 8.5
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ACA
Carrier Approvals* - (Please onta t Maxon Australia for more information)
Complian e
RoHS Compliant
Power Sour e
DC Input Voltage Range: 7 to 34 VDC
Idle Current @ 12V: 30mA
Maximum Current @ 12V: 200mA
Operating Systems
Mi rosoft Windows, Ma OS, Linux, Win CE

Smartmax Manual 8.5
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2. HARDWARE
2.1. Front Pane
LED DISPLAY DESCRIPTION
Power
ON Indi ates main power is ON
OFF Indi ates main power is OFF
Data
Solid ON Indi ates signal is good (RSSI ≥ -90
dBm)
1200ms ON and 1200ms OFF Indi ates signal is marginal
(-91dBm ≥ RSSI ≥ -105 dBm)
2500ms OFF and 100ms ON Indi ates signal is poor
(RSSI ≤ -105dBm)
2500ms ON and 100ms OFF Indi ates Pa ket Data onne tion
mode
100ms ON and 100ms OFF Indi ates Cir uit Swit hed onne tion
mode with data ommuni ation
[Table 1: LED Display]
* Please note that in Modem Router Mode the Data LED will always be off.
LEDs

Smartmax Manual 8.5
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2.2. Side Pane (Left)
RS-485 – PIN Des ription
[Table: RS-485 Pinouts]
Note: Smartmax RS485 interface supports 4-wires fu dup ex on y.
[Table: RS-485 Ele tri al Spe ifi ations]
PINOUTS DESCRIPTION
TX- Inverting RS-485/422 Driver Output
TX+ Non-inverting RS-485/422 Driver Output
RX- Inverting RS-485/422 Re eiver Input
RX+ Non-inverting RS-485/422 Re eiver Input
Input voltage range -7V~+12V
Input resistan e 96KΩ
Minimum driver output range +-1.5V
Maximum driver output range +-5V
Output short- ir uit urrent +-250mA
1
2
3
4
5

Smartmax Manual 8.5
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RS-232 – PIN Des ription
[Table: RS-232 Pinouts]
PIN ITEM DESCRIPTION
1 DCD The On ondition on this signal line, as sent by the MT2,
informs TE2 that it is re eiving a arrier signal from the
remote TE2 that meets its riteria.
2 RXD Re eiving serial data signal to TE2
3 TXD Sending serial data signal from TE2
4 GND Ground
5 VCC Power supply for the modem (7 ~ 34) VDC power
output
6 DSR This signal, in onjun tion with DTR, indi ates equipment
readiness. DSR is turned ON by the MT2 to indi ate to
the TE2 it is ready to re eive or transmit data.
7 RTS The signal is turned ON by the TE2 to indi ate now it is
ready to re eive data. (In the ase of Hardware flow
ontrol)
8 CTS The signal is turned ON by the MT2 to indi ate now it is
ready to transmit data. (In the ase of Hardware flow
ontrol)
9 RESET This input will reboot the Smartmax. A tive Low
10 RI The ring indi ator is turned on by the MT2. Module
informs TE2 of in oming voi e or data alls.
11 Console_TXD Console/diagnosti s - Sending serial data
12 Console_RXD Console/diagnosti s - Re eiving serial data
13 DTR This is a signal turned ON by the TE2 to indi ate to the
MT2 that it is onne ted to the line
14 GND Ground
15 Cable dete t Indi ate assembling a able

Smartmax Manual 8.5
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mini USB (for debugging only)
I/O Interfa e – PIN Des ription
Pin Name Dire tion Ele tri al spe
1 VDD33 Output 3.3VDC / Max. 100mA
2 VDD33 Output 3.3VDC / Max. 100mA
3 ANALOG2 Input 0~12V
4 GND Ground -
5 ANALOG1 Input 0~20mA/0~5V/0~10V
6 GND Ground -
7 ANALOG0 Input 0~20mA/0~5V/0~10V
8 GND Ground -
9 INPUT5 Input High:2.5~4V Low: 0~0.9V
10 INPUT6 Input High:2.5~4V Low: 0~0.9V
11 INPUT4 Input High:2.5~4V Low: 0~0.9V
12 OUTPUT0 Output High:3.3V Low: 0V

Smartmax Manual 8.5
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[Table: I/O Interfa e]
Power – Molex Conne tor (7 to 34 VDC)
DC Input Voltage + 7 ~ +34 [VDC]
Internal Voltage +1.8, +2.5, +3.3, +5 [VDC]
Maximum Current 450 [mA] @ 12[VDC]
Operating Current
Standby
PKT Data Conne tion
45 [mA] @ 12 [VDC]
150 [mA] @ 12 [VDC]
[Table: Power]
13 INPUT3 Input High:2.5~4V Low: 0~0.9V
14 OUTPUT1 Output High:3.3V Low: 0V
15 INPUT2 Input High:2.5~4V Low: 0~0.9V
16 OUTPUT2 Output High:3.3V Low: 0V
17 INPUT1 Input High:2.5~4V Low: 0~0.9V
18 OUTPUT3 Output High:3.3V Low: 0V
19 INPUT0 Input High:2.5~4V Low: 0~0.9V
20 OUTPUT4 Output High:3.3V Low: 0V

Smartmax Manual 8.5
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2.3. Side Pane (Right)
Reset
Press the fa tory reset swit h and hold in for 20 se onds.
1
2
3
4