Maxon Smartmax MA-2010 User manual

Smartmax Manual 8.0
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Smartmax Manual 8.0
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TABLE OF CONTENTS
1CONTACT INFORMATION.............................................................................................1-- 6 -
2RF EXPOSURE AND ELECTRICAL SAFETY COMPLIANCE .............................................2-- 7 -
2.1 Caution ...........................................................................................................2-- 7 -
2.2 General Safety ...............................................................................................2-- 8 -
2.3 Vehicle Safety................................................................................................2-- 9 -
2.4 Potentially Unsafe Areas ...............................................................................2-- 9 -
3REVISION HISTORY ......................................................................................................3-- 10 -
4SMARTMAX USER MANUAL ........................................................................................4-- 11 -
4.1 Disclaimers ...................................................................................................4-- 11 -
5INTRODUCTION ...........................................................................................................5-- 12 -
5.1 Overview ......................................................................................................5-- 12 -
5.2 Smartmax Features .....................................................................................5-- 13 -
6HARDWARE..................................................................................................................6-- 16 -
6.1 Front Panel....................................................................................................6-- 16 -
6.2 Side Panel (Left) ...........................................................................................6-- 17 -
6.2.1 RS-485 ............................................................................................................ 6-- 17 -
6.2.2 RS-232 ............................................................................................................ 6-- 18 -
6.2.3 mini USB (for debugging)........................................................................... 6-- 19 -
6.2.4 I/O Interface –PIN Description................................................................. 6-- 19 -
6.2.5 Power –Molex Connector (7 to 34 VDC) ............................................... 6-- 20 -
6.3 Side Panel (Right) ........................................................................................6-- 21 -
6.3.1 Reset .............................................................................................................. 6-- 21 -
6.3.2 LAN................................................................................................................. 6-- 22 -
6.3.3 SIM Card ....................................................................................................... 6-- 22 -
6.3.4 3G FME Male Antenna Connector.......................................................... 6-- 22 -
7SPECIFICATIONS .........................................................................................................7-- 23 -
7.1 Hardware......................................................................................................7-- 23 -
7.2 Mechanical ..................................................................................................7-- 24 -
7.3 Environmental ..............................................................................................7-- 24 -
7.4 Electrical.......................................................................................................7-- 25 -
7.5 Block Diagram .............................................................................................7-- 26 -
7.6 Mechanical Diagrams ................................................................................7-- 27 -

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8PROTOCOLS & ENCRYPTIONS ....................................................................................8-- 29 -
8.1 PPP (Point-to-Point Protocol) ......................................................................8-- 29 -
8.2 PPPoE (Point-to-Point Protocol over Ethernet) ..........................................8-- 29 -
8.3 DHCP (Dynamic Host Configuration Protocol) .........................................8-- 30 -
8.4 NAT (Network Address Translation or Translator) .....................................8-- 30 -
8.5 SNMP (Simple Network Management Protocol)......................................8-- 31 -
8.6 SNTP (Simple Network Time Protocol) .......................................................8-- 32 -
8.7 ICMP (Internet Control Message Protocol)...............................................8-- 33 -
8.8 NAT-T .............................................................................................................8-- 33 -
8.9 IKE..................................................................................................................8-- 33 -
8.10 3DES...............................................................................................................8-- 34 -
8.11 AES.................................................................................................................8-- 34 -
8.12 MD5 ...............................................................................................................8-- 34 -
8.13 SHA................................................................................................................8-- 34 -
8.14 ISAKMP..........................................................................................................8-- 34 -
8.15 ESM ................................................................................................................8-- 35 -
8.16 RIP (Routing Information Protocol).............................................................8-- 35 -
8.17 DNP3 (Distributed Network Protocol) ........................................................8-- 36 -
9WEB INTERFACE ...........................................................................................................9-- 37 -
9.1 Configuration Page .....................................................................................9-- 38 -
9.1.1 Status ............................................................................................................. 9-- 38 -
9.1.2 LAN................................................................................................................. 9-- 40 -
9.1.3 WAN............................................................................................................... 9-- 41 -
9.1.4 Password....................................................................................................... 9-- 50 -
9.1.5 Log Out ......................................................................................................... 9-- 51 -
9.1.6 Save & Reboot ............................................................................................ 9-- 51 -
9.2 Configuration Page –Advanced...............................................................9-- 52 -
9.2.1 Dynamic DNS ............................................................................................... 9-- 52 -
9.2.2 DMZ................................................................................................................ 9-- 53 -
9.2.3 IP Filtering ...................................................................................................... 9-- 54 -
9.2.4 MAC Filtering................................................................................................ 9-- 56 -
9.2.5 Port forwarding ............................................................................................ 9-- 58 -
9.2.6 VPN ................................................................................................................ 9-- 59 -
9.2.7 Ping Tool........................................................................................................ 9-- 61 -
9.2.8 SNMP.............................................................................................................. 9-- 62 -

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9.2.9 Setting SNMP Agent.................................................................................... 9-- 64 -
9.2.10 SNMP Custom MIB .................................................................................. 9-- 66 -
9.2.11 IP Stack ..................................................................................................... 9-- 68 -
9.3 Configuration Page –Administrator ..........................................................9-- 70 -
9.3.1 AT.................................................................................................................... 9-- 70 -
9.3.2 Backup (Save/Reload) .............................................................................. 9-- 72 -
9.3.3 System Logs .................................................................................................. 9-- 74 -
9.3.4 Time Zone...................................................................................................... 9-- 75 -
9.3.5 System ........................................................................................................... 9-- 77 -
9.3.6 Upgrade Firmware ...................................................................................... 9-- 79 -
9.4 Configuration Page –Expansion I/O Board .............................................9-- 81 -
9.4.1 Status ............................................................................................................. 9-- 81 -
9.4.2 I/O Automation ........................................................................................... 9-- 82 -
9.4.3 Digital I/O Scheduler .................................................................................. 9-- 84 -
9.4.4 Digital I/O Web Automation ..................................................................... 9-- 84 -
9.4.5 Output Pulse................................................................................................. 9-- 86 -
9.4.6 SMS Output................................................................................................... 9-- 88 -
9.4.7 SMS Input ...................................................................................................... 9-- 89 -
9.4.8 SMS Analog .................................................................................................. 9-- 90 -
9.4.9 SMS Pulse ...................................................................................................... 9-- 94 -
9.5 Smartmax DNP3 Configurations –Point Configurations..........................9-- 95 -
9.5.1 Analogue Input Points................................................................................ 9-- 95 -
9.5.2 Binary Input Points ....................................................................................... 9-- 98 -
9.5.3 Binary Output Points ................................................................................. 9-- 101 -
9.5.4 Counter Points ........................................................................................... 9-- 103 -
9.5.5 Internal Points............................................................................................. 9-- 106 -
9.6 Smartmax DNP3 Configurations –DNP3 Configurations .......................9-- 108 -
9.7 Smartmax DNP3 Configurations –DNP3 Events .....................................9-- 111 -
9.7.1 Binary Event Variation .............................................................................. 9-- 113 -
9.7.2 Integer Event Variation ............................................................................ 9-- 113 -
9.7.3 Float Event Variation ................................................................................ 9-- 114 -
9.7.4 Counter Event Variation .......................................................................... 9-- 114 -
9.7.5 Frozen Counter Event Variation ............................................................. 9-- 115 -
9.7.6 Class Max. Events ...................................................................................... 9-- 115 -
9.7.7 Class Max. Delays ..................................................................................... 9-- 115 -

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9.8 Smartmax DNP3 Configurations - TCP/IP Configurations......................9-- 116 -
9.8.1 Network Type ............................................................................................. 9-- 116 -
9.8.2 IP Address of DNP3 Master ...................................................................... 9-- 117 -
9.8.3 Validate UDP Source Address ................................................................ 9-- 117 -
9.8.4 TCP Listen Port Number ............................................................................ 9-- 117 -
9.8.5 Local UDP Port Number ........................................................................... 9-- 117 -
9.8.6 Initial UDP Unsolicited Port Number ....................................................... 9-- 118 -
10 Additional Information .................................................................................. 10-- 119 -
10.1 SMS Commands ..................................................................................... 10-- 119 -
10.2 Backing up configurations on to a FTP Server..................................... 10-- 121 -
10.3 UDP Keep Alive and Wake up Settings ................................................ 10-- 122 -
10.4 Auto Reboot for Signal or Registration Issue ....................................... 10-- 122 -

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1CONTACT INFORMATION
In keeping with Maxon's dedicated customer support policy, we encourage you to
contact us.
TECHNICAL:
Hours of Operation: Monday to Friday 8.30am to 5.30pm*
Telephone: [phone]
Facsimile: [phone]
Email: [e-mail] * Public holidays excluded
SALES:
Hours of Operation: Monday to Friday 8.30am to 5.30pm*
Telephone: [phone]
Facsimile: [phone]
Email: [e-mail] * Public holidays excluded
WEBSITE: www.maxon.com.au
Maxon has also added for the benefit of developers and integrators, a forum on our
website that can be accessed to discuss this product and/or technical matters in
relation to your applications. All questions raised within this portal will be answered.
FORUM: www.maxon.com.au/forum
ADDRESS:
Maxon Australia Pty Ltd
36a Gibson Avenue, Padstow
Sydney, NSW, Australia 2211
POSTAL ADDRESS:
Maxon Australia Pty Ltd
Po Box 1, Revesby North,
Sydney, NSW Australia 2212

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2RF EXPOSURE AND ELECTRICAL SAFETY
COMPLIANCE
The use of this device in any other type of host configuration may not comply with the
RF exposure requirements and should be avoided. During operation, a 20 cm
separation distance should be maintained between the antenna, whether extended or
retracted, and the user’s/bystander’s body (excluding hands, wrists, feet, and ankles) to
ensure RF exposure compliance. The modem is not designed for, nor intended to be,
used in applications within 20 cm (8 inches) of the body of the user. Continued
compliance of the equipment relies upon it being used with an AS/NZS 60950.1
approved SELV power supply.
2.1 Caution
Change or modification without the express consent of Maxon Australia Pty. Ltd. voids
the user’s authority to use the equipment. These limits are designed to provide
reasonable protection against harmful interference in an appropriate installation. The
modem is a transmitting device with similar output power to a mobile phone. This
equipment generates, uses, and can radiate radio frequency energy and, if not used in
accordance with instructions, can cause harmful radiation to radio communication.
Use only the supplied or an approved antenna. Unauthorized antennas, modifications,
or attachments could impair call quality, damage the device, or result in violation of RF
exposure regulations.
However, there is no guarantee that interference will not occur in a particular
installation. If the equipment does cause harmful interference in radio and television
reception, which can be determined by turning the equipment on and off, the user is
encouraged to try to correct the interference by one or more of the following
measures:
Re-orient or relocate the receiving radio or TV antenna
Increase the separation distance between the equipment and the receiver
Contact Maxon Australia Technical Support for assistance.

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2.2 General Safety
RF Interference Issues: Avoid possible radio frequency (RF) interference by carefully
following safety guidelines below:
Switch OFF the Modem when in an aircraft. The use of cellular telephones in
aircraft is illegal. It may endanger the operation of the aircraft and/or disrupt the
cellular network. Failure to observe this instruction may lead to suspension or
denial of cellular services to the offender, legal action, or both.
Switch OFF the Modem in the vicinity of gasoline or diesel fuel pumps or before
filling a vehicle with fuel.
Switch OFF the Modem in hospitals and any other place where medical
equipment may be in use.
Respect restrictions on the use of radio equipment in fuel depots, chemical
plants, or in areas of blasting operations.
There may be a hazard associated with the operation of your Modem in the
vicinity of inadequately protected personal medical devices such as hearing
aids and pacemakers. Please consult the manufacturers of the medical device
to determine if it is adequately protected.
Operation of the Modem in the vicinity of other electronic equipment may
cause interference if the equipment is inadequately protected. Observe any
warning signs and manufacturers’ recommendations.
The modem contains sensitive electronic circuitry. Do not expose the modem to
any liquids, high temperatures or shock. The modem is not waterproof. Please
keep it dry and store it in a cool, dry place.
Only use original accessories or accessories that are authorized by the
manufacturer. Using unauthorized accessories may affect your modem’s
performance, damage your modem and violate related national regulations.
Always handle the modem with care. There are no user serviceable parts inside
the modem. Unauthorised dismantling or repair of the modem will void the
warranty.

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2.3 Vehicle Safety
Do not use the Modem while driving.
Respect national regulations on the use of cellular telephones in vehicles. Road
safety always comes first.
If incorrectly installed in a vehicle, the operation of the Modem could interfere
with the correct functioning of vehicle electronics. To avoid such problems, be
sure that the installation has been performed by qualified personnel.
Verification of the protection of vehicle electronics should be part of the
installation.
Note: The user is cautioned that changes or modifications not expressly approved by
Maxon Australia could void the warrantee.
2.4 Potentially Unsafe Areas
Posted Facilities: Turn off this device in any facility or area when posted notices require
you to do so.
Blasting Areas: Turn off your device where blasting is in progress. Observe restrictions
and follow any regulations or rules.
Potentially Explosive Atmospheres: Turn off your device when you are in any area with a
potentially explosive atmosphere. Obey all signs and instructions. Sparks in such areas
could cause an explosion or fire, resulting in bodily injury or death.
Areas with a potentially explosive atmosphere are often but not always clearly marked.
They include:
fuelling areas such as gas or petrol stations
below deck on boats
transfer or storage facilities for fuel or chemicals
vehicles using liquefied petroleum gas, such as propane or butane
areas when the air contains chemicals or particles such as grain, dust or metal
powders
avoid using the modem in areas that emit electromagnetic waves or enclosed
metallic structures e.g. lifts.
any other area where you would normally be advised to turn off your engine

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3REVISION HISTORY
Product
Smartmax M2M HSPA Smart Modem Solution
Model
MA-2010
Document Type
FDS
Current Version Number
8.0
Status of the Document
Public Release
Revision Date
July 2013
Total Number of Pages
100
-Revision History
Level
Date
History
1.0
Sep 2010
Internal/Public Release Version
2.0
Feb 2011
Public Release Version
3.0
April 2012
SIM PIN enable/Disable- Under WAN page
Available Network Search –Under WAN page
Advanced Port forwarding –Under Advanced
Output pulse - Under Expansion Board
Multiple output change via one sms
6.0
December 2012
Updated SMS Analog page
7.0
April 2013
Updated screenshots and cleaned up
8.0
July 2013
Major clean up and addition of new screenshots for
improvements to Output SMS, Input SMS 6 numbers, IO
Automation url and turn on by SMS

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4SMARTMAX USER MANUAL
All data and information contained in or disclosed by this document are confidential
and proprietary information of Maxon Australia, and all rights therein are expressly
reserved. By accepting this material, the recipient agrees that this material and the
information contained therein are held in confidence and in trust and will not be used,
copied, reproduced in whole or in part, nor its contents revealed in any manner to
others without the express written permission of Maxon Australia. This information
provided in this document is provided on an “as is” basis.
In no event will Maxon Australia be liable for any damages arising directly or indirectly
from any use of information contained in this document. Information in this document is
preliminary and subjected to change without any notice.
4.1 Disclaimers
Life support –This product is not designed for use in life support appliances or systems
where malfunction of these products can reasonably be expected to result in personal
injury.
Maxon Australia customers using or selling these products for use in such applications
do so at their own risk and agree to fully indemnify Maxon Australia for any damages
resulting from such application.
Right to make change - Maxon Australia reserves the right to make changes, without
notice, in the products, including circuits and software, described or contained herein
in order to improve design and/or performance.
This document is the sole and
exclusive property of Maxon
Australia. Not to be distributed or
divulged without prior written
agreement.
36A Gibson Ave
Padstow NSW 2211
Australia
URL: www.maxon.com.au

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5INTRODUCTION
5.1 Overview
Breaking the industry benchmark, the top-of-the range Smartmax is a unique and
intelligent fusion of 3G capabilities with advanced functionality of a modem/router,
complete with built-in DNP3; all encased in a durable & robust metal casing.
The Smartmax has an array of industrial connectivity options, including RS232, RS485 &
USB ports. DNP3 protocol and HSPA wireless connectivity to ensure local, national and
international remote access via VPN, DDNS & FTP features.
Complete with SCADA functionality capabilities, the Smartmax can power up simple to
advanced M2M applications, enabling secure and two-way communications for
remote monitoring, control, management and reporting. Designed for reliable field
performance and functionalities, the Smartmax allow solutions to deliver rapid, cost-
effective deployment for any telemetry environments.
With the additional I/O Board, the Smartmax transforms into a standalone RTU (Remote
Terminal Unit), being an all-in-one solution to streamline your data telemetry to the next
generation.
This document is the sole and
exclusive property of Maxon
Australia. Not to be distributed or
divulged without prior written
agreement.
36A Gibson Ave
Padstow NSW 2211
Australia
URL: www.maxon.com.au

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5.2 Smartmax Features
General Features
HSPA Wireless Module Em-770w PCI (7.2Mbps downlink, 2Mbps uplink)
Supports Packet and Circuit Switched Data
Built in Web Interface
USB, RS232 and RS485 connection
2 Way SMS
Remote SMS diagnostics & reset
Embedded TCP/IP, UDP/IP STACK
In-built periodic reset
External DC Powered
Support VPN Server and Client Mode
Dynamic DNS
Supports DNP3 (Outstation) using extension I/O board.
Rugged Metal Casing for industrial use
Programmable periodic reset
Programmable scheduler to control WAN connection
Telnet support
Save and restore modem configuration from a file
FOTA - Firmware upgrade over the air
External antenna connectivity to maximise HSPA coverage
External LED to show Network and Connection status
Frequency Bands
WCDMA/HSPA 850MHz, 1900MHz, 2100MHz
GSM/GPRS/EDGE 850MHz, 900MHz, 1800MHz and 1900MHz
Data Speeds
WCDMA PS: UL 384 Kbps / DL 384 Kbps
WCDMA CS: UL 64 Kbps / DL 64 Kbps
GPRS/EDGE: UL 236 Kbps / DL 236 Kbps
GSM CS: UL 9.6 Kbps / DL 9.6 Kbps

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Environmental Specifications
Normal Operation Temperature -20 to 60° C
Extreme Operation Temperature -25 to 75° C
Dimensions
93mm x 150mm x 25mm (without side brackets and antenna)
Connections
RS232 Connection
RS485 Connection
USB Connection
SIM Card Holder
I/O Port
External Power Connection (Molex)
Diagnostics
Antenna connector: FME male
Mounting
Side mounting brackets
LED Lights
Power
Data
RX
TX
Module Approvals
GCF
PTCRB
CE
FCC
ACA

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Carrier Approvals* - (Please contact Maxon Australia for more information)
Compliance
RoHS Compliant
Power Source
DC Input Voltage Range: 7 to 34 VDC
Idle Current @ 12V: 30mA
Maximum Current @ 12V: 200mA
Operating Systems
Microsoft Windows, Mac OS, Linux, Win CE

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6HARDWARE
6.1 Front Panel
LED
DISPLAY
DESCRIPTION
Power
ON
Indicates main power is ON
OFF
Indicates main power is OFF
Data
Solid ON
Indicates signal is good (RSSI ≥ -90 dBm)
1200ms ON and 1200ms OFF
Indicates signal is marginal (-91dBm ≥ RSSI ≥
-105 dBm)
2500ms OFF and 100ms ON
Indicates signal is poor (RSSI ≤ -105dBm)
2500ms ON and 100ms OFF
Indicates Packet Data connection mode
100ms ON and 100ms OFF
Indicates Circuit Switched connection
mode with data communication
[Table 1: LED Display]
* Please note that in Modem Router Mode the Data LED will always be off.
LEDs

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6.2 Side Panel (Left)
6.2.1 RS-485
[Table: RS-485]
ITEM
DESCRIPTION
TX-
Inverting RS-485/422 Driver Output
TX+
Non-inverting RS-485/422 Driver Output
RX-
Inverting RS-485/422 Receiver Input
RX+
Non-inverting RS-485/422 Receiver Input
Input voltage range
-7V~+12V
Input resistance
96KΩ
Minimum driver output range
+-1.5V
Maximum driver output range
+-5V
Output short-circuit current
+-250mA
1
2
3
4
5

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6.2.2 RS-232
[Table: RS-232]
PIN
ITEM
DESCRIPTION
1
DCD
The On condition on this signal line, as sent by the MT2,
informs TE2 that it is receiving a carrier signal from the remote
TE2 that meets its criteria.
2
RXD
Receiving serial data signal to TE2
3
TXD
Sending serial data signal from TE2
4
GND
Ground
5
VCC
Power supply for the modem (7 ~ 34) VDC power output
6
DSR
This signal, in conjunction with DTR, indicates equipment
readiness. DSR is turned ON by the MT2 to indicate to the TE2
it is ready to receive or transmit data.
7
RTS
The signal is turned ON by the TE2 to indicate now it is ready
to receive data. (In the case of Hardware flow control)
8
CTS
The signal is turned ON by the MT2 to indicate now it is ready
to transmit data. (In the case of Hardware flow control)
9
RESET
This input will reboot the Smartmax. Active Low
10
RI
The ring indicator is turned on by the MT2. Module informs TE2
of incoming voice or data calls.
11
Console_TXD
Console/diagnostics - Sending serial data
12
Console_RXD
Console/diagnostics - Receiving serial data
13
DTR
This is a signal turned ON by the TE2 to indicate to the MT2
that it is connected to the line
14
GND
Ground
15
Cable detect
Indicate assembling a cable

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6.2.3 mini USB (for debugging)
6.2.4 I/O Interface –PIN Description
Pin
Name
Direction
Electrical spec
1
VDD33
Output
3.3VDC / Max. 100mA
2
VDD33
Output
3.3VDC / Max. 100mA
3
ANALOG2
Input
0~12V
4
GND
Ground
-
5
ANALOG1
Input
0~20mA/0~5V/0~10V
6
GND
Ground
-
7
ANALOG0
Input
0~20mA/0~5V/0~10V
8
GND
Ground
-
9
INPUT5
Input
High:2.5~4V Low: 0~0.9V
10
INPUT6
Input
High:2.5~4V Low: 0~0.9V
11
INPUT4
Input
High:2.5~4V Low: 0~0.9V
12
OUTPUT0
Output
High:3.3V Low: 0V

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[Table: I/O Interface]
6.2.5 Power –Molex Connector (7 to 34 VDC)
DC Input Voltage
+ 7 ~ +34 [VDC]
Internal Voltage
+1.8, +2.5, +3.3, +5 [VDC]
Maximum Current
450 [mA] @ 12[VDC]
Operating Current
Standby
PKT Data Connection
45 [mA] @ 12 [VDC]
150 [mA] @ 12 [VDC]
[Table: Power]
13
INPUT3
Input
High:2.5~4V Low: 0~0.9V
14
OUTPUT1
Output
High:3.3V Low: 0V
15
INPUT2
Input
High:2.5~4V Low: 0~0.9V
16
OUTPUT2
Output
High:3.3V Low: 0V
17
INPUT1
Input
High:2.5~4V Low: 0~0.9V
18
OUTPUT3
Output
High:3.3V Low: 0V
19
INPUT0
Input
High:2.5~4V Low: 0~0.9V
20
OUTPUT4
Output
High:3.3V Low: 0V