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NextGenPCR™ Thermal Cycler - Instructions for use, v2.0, October 2023
ROUTINE MAINTENANCE
Please note that routine maintenance and consumable parts, such as fans, belts (stopper motor), fuses, or other
parts subject to normal wear and tear, may have separate warranty terms or may not be covered under the main
FORCE MAJEURE
In the event of unforeseeable circumstances beyond the control of either party, including natural disasters,
terminated without penalty.
1.5 Warranty Claim Process
In the event that you need to make a warranty claim, please follow these steps:
Contact Molecular Biology Systems, B.V. customer support by phone or email, using the contact details provided in
the manual. Provide proof of purchase, such as the original sales receipt or invoice, indicating the date of purchase.
Molecular Biology Systems, B.V.’s customer support team will guide you through the necessary steps to assess
the issue and initiate the warranty claim process.
1.6 Return of the instrument
If there is a need to return the instrument either for servicing or replacement, please use the original packaging
materials, if available. The manufacturer’s packaging is designed to provide the best protection during shipping.
If the original packaging is unavailable, use sturdy, cushioned packaging materials to keep the instrument stable
and secure during transit.
The user is responsible for properly decontaminating the thermal cycler to eliminate any residual DNA molecules
or other biological contaminants before returning the instrument. For decontamination and cleaning instructions
refer to section 10.3 Maintenance.
After cleaning, allow the thermal cycler to dry completely to avoid any moisture-related damage during transpor-
tation. Include all relevant documentation, such as the original purchase receipt, warranty information, and any
notes about the instrument’s condition or issues you encountered.
Mark the package correctly. Before shipping, communicate with the manufacturer or distributor and let them