MCT ABOX 3 User manual

USER MANUAL
ABOX 3

SUMMARY
2
ABOX 3 –User Manual
1 General Information ...............................................................................................................5
1.1 Contents of the Manual.....................................................................................................5
1.1.1 Manual Use And Storage ..............................................................................................5
1.2 Symbols Used in This Manual...........................................................................................6
1.3 Terminology and Definitions..............................................................................................6
1.4 How to Read The Instruction Manual................................................................................7
2 General Description................................................................................................................8
2.1 Manufacturer and Product Identification Data ..................................................................8
2.1.1 Manufacturer Name and Address .................................................................................8
2.1.2EU Directives ..............................................................................................................8
2.2 Marking data ..................................................................................................................9
3 Product Identification ..........................................................................................................10
3.1 General Description .....................................................................................................10
3.2 General Specifications .................................................................................................11
3.2.1 General Technical Specifications................................................................................13
3.2.2Disposal....................................................................................................................14
4 Safety Regulations ...............................................................................................................15
4.1 Installation Requirements................................................................................................15
4.2 Improper / Prohibited use ...............................................................................................15
4.3 Warnings for Use.............................................................................................................16
4.4 Manufacturer’s Liability ...................................................................................................17
4.5 Customer’s Obligations...................................................................................................17
5 Installation ............................................................................................................................18
5.1 Connection to the Power Supply ....................................................................................18
6 Use.........................................................................................................................................21
6.1 Language And Input.....................................................................................................21
6.2 Keyboard Input ............................................................................................................24
6.3 Date/Time Setting ...........................................................................................................27
6.4 Installing an App..............................................................................................................30
7 Maintenance .........................................................................................................................33
7.1 Ordinary Maintenance .....................................................................................................33
7.1.1 Thermal Head Cleaning................................................................................................34
7.1.2Cutter Unblocking.....................................................................................................36
7.1.3Paper Roll Replacement ...........................................................................................37

IDENTIFICATION
4
ABOX 3 –User Manual
Manufacturer: RCH S.p.A.
Model: ABOX 3
Manual publication date: 10/2022
Manual review date: Rev.01_01/2023

GENERAL INFORMATION / Contents of the Manual
5
ABOX 3 –User Manual
These operating instructions contain information related to safe use, operation, maintenance, and
troubleshooting to ensure the product is used correctly. These instructions represent an essential
safety requirement and, as such, are an integral part of the product and must accompany it during
its entire life cycle; therefore, they must be kept, distributed, and made available to all relevant
personnel.
This manual may not be reproduced, fully or in part, in any form, modified,
transcribed, translated, made available to third parties or used in a manner which
may prejudice the interests of RCH S.p.A. without the prior authorisation of RCH
S.p.A.
Failure to adhere to this provision shall be prosecuted in accordance with law and
copyright law.
Subject to modifications and errors excepted.
Before carrying out any operation, it is mandatory for all those involved to carefully read this manual
and its attachments.
If there are any doubts regarding the correct interpretation of the documentation, contact RCH
service centre, the supplier of the product, for the necessary clarifications.
Keep this manual and the attached documentation in a proper, legible condition, complete in all
parts; do not remove, rewrite, or make any changes to the pages of the manual or their contents.
Keep the documentation in a safe and accessible place.
Ensure free consultation by all personnel interacting with the product.
Read this manual carefully before starting the product.
This instruction manual is an integral part of the product and must be kept for
future reference.
RCH S.p.A. declines all liability for any damage to people, animals or property arising from the
failure to comply with the warnings and operating methods described in this instruction manual.
If the instruction manual is lost or damaged, please request another copy from
RCH service centre, specifying the document ID data.
1 GENERAL INFORMATION
1.1.1 MANUAL USE AND STORAGE
1.1 CONTENTS OF THE MANUAL

GENERAL INFORMATION / Symbols Used in This Manual
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ABOX 3 –User Manual
To make it easier to understand some of the topics covered in this manual, some of the
terminology used is given below:
DEALER
The dealer is the provider of after-sales services, spare parts and accessories, for products,
equipment and systems.
PRODUCT
The product and/or assembled item which is the subject of these operating instructions.
PURCHASER – USER
Company, corporation, shop, facility in general in which the object of these operating instructions
is used.
ECR
Electronic Cash Register
MANUFACTURER
The company: RCH S.p.A., Via Cendon 39, 31057 Silea (TV)
l
INFORMATION - Indicates important information
a
ATTENTION - Indicates an operation to be carried out carefully to avoid
damaging the product
d
PROHIBITED - Indicates prohibited actions
1.2 SYMBOLS USED IN THIS MANUAL
1.3 TERMINOLOGY AND DEFINITIONS

GENERAL INFORMATION / How to Read This Instruction Manual
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ABOX 3 –User Manual
The manual has been divided into sections, each of which deals with a specific topic.
To facilitate understanding of the text, terms and abbreviations are used, the meaning of which is
indicated in the list below:
► Chap. = chapter
► Sec. = section
► Tab. = table
Section Identification Data shows the current revision.
1.4 HOW TO READ THE INSTRUCTION MANUAL

GENERAL DESCRIPTION / Manufacturer and Product Identification Data
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ABOX 3 –User Manual
The data identifying the manufacturer are provided below:
RCH S.p.A.
Via Cendon 39, 31057 Silea (TV)
Italy
Tel. [phone]
e-mail: [email protected]
website: www.rch.it
The product described in this manual complies with the following directives and standards
► Low Voltage Directive (LVD) 2014/35/EU
► Electromagnetic Compatibility Directive (EMC) 2014/30/EU
► Safety of household and similar electrical appliances EN 62368-1
2 GENERAL DESCRIPTION
2.1 MANUFACTURER AND PRODUCT IDENTIFICATION DATA
2.1.1 MANUFACTURER NAME AND ADDRESS
2.1.2 EU DIRECTIVES

GENERAL DESCRIPTION / Marking Data
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ABOX 3 –User Manual
The marking data can be found on the ID plate on the product itself.
Below is an example of an identification plate showing:
1
Model
2 Serial Number
3 Model Code
d
Do not remove, copy, move or damage the nameplate on the product. If the ID
plate deteriorates, is missing or difficult to read, it must be replaced. Contact MCT
service centre for a replacement
1
RCH SPA
Via Cendon n°39
31057 Silea (TV) Italy
Model: LDP03: ABOX NF
IN DC 24V
Made in
Italy
RAEE:
2.5A
IT10080000006854
3
P/N 112829
S/N 72000001
2.2 MARKING DATA
2

PRODUCT IDENTIFICATION / General Specifications
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ABOX 3 –User Manual
The advanced technological research in RCH has produced ABOX 3, the innovative Electronic
Cash Register equipped with an Android System adaptable to the varied requirements of the
market.
Accessing its functions is simple, quick, and intuitive, thanks to the 10” touch panel widescreen
display that guarantees efficiency during sales operations. Its printer is equipped with a highspeed
200 mm/s and easy-loading paper roll system, facilitating daily operations.
The product’s compact, space-saving design makes it an all-in-one solution that brings elegance
to any point of sale.
3 PRODUCT IDENTIFICATION
3.1 GENERAL DESCRIPTION

PRODUCT IDENTIFICATION / General Specifications
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ABOX 3 –User Manual
4 3
2
5
1
6
7
1 Power ON/OFF button
2 TFT 10.1'' touch-screen display
3 Receipt Output
4 Paper roll cover
5 Cover-opening button
6 Seal
7 Customer display
3.2 GENERAL SPECIFICATIONS

PRODUCT IDENTIFICATION / General Specifications
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ABOX 3 –User Manual
1
2 3 4 5 6 7
1 Power ON/OFF button
2 USB OTG connection (USB 3) - SD slot (not available)
3 USB Host connection (USB 1 - USB 2)
4 Ethernet LAN connection
5 RJ11 connection (cash drawer)
6 Power supply and cable (24V)
7 Serial connection RS 232 (COM1)
l
Through the connections provided, it is possible to connect personal computers,
optical barcode readers, USB sticks

PRODUCT IDENTIFICATION / General Specifications
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ABOX 3 –User Manual
Characteristic Description
POWER SUPPLY
External
Input: 100-240V 50-60Hz.
Output: +24V 2.5A
PRINTING TECHNOLOGY Thermal printer
PRINTING RESOLUTION 576 dot/line, 8 dot/mm
PRINTING SPEED 200 mm/s
PAPER
Approved thermal paper.
The producer suggests the following thermal
paper brands: Mitsubishi F 5041 or Jujo
Thermal AF 50 KSE
ROLL 80.0mm width (± 0.5mm).
AVAILABLE INTERFACES
1 RJ11 port (cash drawer)
1 Ethernet LAN port
2 USB Host ports
1 RS 232 serial port
ENVIRONMENTAL CONDITIONS From 0 °C to 40 °C
Relative humidity 35-85% without condensate
DIMENSIONSW 285 x D 296 x H 155 mm
WEIGHT 1.900 g
MONITOR 10.1" TFT display with input interface
INPUT INTERFACE Virtual keyboard with capacitive touch panel
BARCODE SUPPORT Multiple format support
DISPLAY
Client: LCD. 1 row x 16 alphanumeric
characters
Operator: 10.1" TFT display
3.2.1 GENERAL TECHNICAL SPECIFICATIONS

PRODUCT IDENTIFICATION / General Specifications
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ABOX 3 –User Manual
The appliance is made up of several materials. It must be disposed of in accordance with local
industrial and special waste regulations. It must not be disposed of with household waste.
The product does not contain toxic or hazardous substances and elements such as lead, mercury,
cadmium, hexavalent chromium, polybrominated biphenyl. It therefore complies with SJ/T11363-
2006
At the end of its service life, carry out the safe removal and responsible disposal of the components
in accordance with the applicable environmental regulations in force in the country of disposal.
Remove the internal battery and dispose of it according to current regulations.
3.2.2 DISPOSAL

SAFETY REGULATIONS / Installation Requirements
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ABOX 3 –User Manual
Before installation, check that the electrical system is earthed. The power socket must be
installed near the appliance in an easily accessible position.
RCH S.p.A. declines all liability for and the warranty will be void in the case of negligence when
using the product or failure on the part of the operator to comply with the operating instructions.
► Do NOT use the product in extremely cold/hot places or in direct sunlight for a long time.
Correct operation is expected with temperatures between 0 and 35 °C
► Do NOT expose the ECR to atmospheric agents
► Do NOT allow contact with any liquid
► Do NOT use the ECR in dusty environments
► Do NOT touch the printer head
► Do NOT touch the cutter blade
► Do NOT use a power supply unit other than the one provided
► Do NOT excessively bend the power cable or place heavy objects on top of it
► Do NOT remove the power supply by simply pulling on the cable
► Do NOT allow any maintenance or repair work to be carried out on the product by unauthorised
personnel
► Do NOT use cleaning detergents on the product that contain alcohol
4 SAFETY REGULATIONS
a
ABOX 3 must only be installed by technical personnel authorised by RCH S.p.A.
d
No MISUSE/PROHIBITED USE/REASONABLY FORESEEABLE MISUSE of the
product is permitted, in particular:
4.1 INSTALLATION REQUIREMENTS
4.2 IMPROPER / PROHIBITED USE

SAFETY REGULATION / Manufacturer’s Liability
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ABOX 3 –User Manual
Install the ECR on a flat, stable surface with no vibrations.
ABOX 3 is equipped with a thermal printer. It is mandatory to use approved thermal paper showing
both the homologation details and the expiry date.
The user must store the documents in accordance with the law, in dark places, with relative
humidity below 80% and temperature below 35 °C, avoiding direct contact with plastic materials
and in particular with polyvinyl chloride.
l
Disconnect the product from the power supply if it is not going to be used for a
prolonged period of time.
a
Batteries may only be replaced by technical personnel authorised by RCH S.p.a.
l
The ECR must be periodically overhauled in accordance with the regulations in
force in the country of use.
4.3 WARNINGS FOR USE

SAFETY REGULATION / Manufacturer’s Liability
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ABOX 3 –User Manual
RCH S.p.A. is relieved of any liability arising from:
► Partial or complete failure to comply with the instructions provided in this manual
► Repairs not carried out in a workmanlike manner (the use of non-original spare parts and
accessories can adversely affect the operation of the product)
► Damage caused by arbitrary changes by the user or by unauthorised interventions
► Failure to carry out maintenance as indicated
► Power supply faults
► Improper use of the product
► Use of the product by untrained personnel
The following are the responsibility of the customer unless otherwise stipulated in the contract:
► Electrical power supply
► Provision of a suitable supporting structure for the product
a
RCH S p A does not assume any liability for damages caused to property, people,
or animals caused by inappropriate use of this documentation or of the product.
a
RCH S p A declines all liability, and the warranty will become void, if the product
has been tampered with, or if non-original parts have been used during
maintenance.
Repairs cannot be carried out if original spare parts are unavailable.
4.4 MANUFACTURER’S LIABILITY
4.5 CUSTOMER’S OBLIGATIONS

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ABOX 3 RT - Manuale Utente
INSTALLATION / Connection to the Power Supply
► Connect the power supply connector (1);
► Press the power button and set it on "OFF" (2);
► Connect the plug (3) to the IEC connector (4) on the power supply unit;
5 INSTALLATION
OFF
a
Only use the original cable and power supply unit. 100-240V, 50/60Hz power
supply
5.1 CONNECTION TO THE POWER SUPPLY
a
The product is installed by MCT Service Centre or by authorised installation
technicians.

INSTALLATION / Connection to the Power Supply
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ABOX 3 –User Manual
► Connect the RJ11 cable (5) of the (optional) cash drawer (6) to ABOX 3;
5
6

INSTALLATION / Connection to the Power Supply
20
ABOX 3 –User Manual
10
► Connect the Ethernet cable in order to connect to the internet (7) and a (optional) USB
optical barcode reader (8);
► Connect the plug (9) to the wall-mounted power socket;
► Press the power button (10) and set it to "ON".
ON