
6
1-WARNINGS ANDWARRANTY CONDITIONS
WARRANTY CONDITIONS
The company guarantees the product, with the exception of elements subject to normal wear (listed on the following page), for a
period of 2 (two) years from the date of purchase attested by:
•a document to serve as proof of purchase (invoice and/or receipt) that shows the name of the vendor and the date on which the
purchase was made;
•forwarding of the completed certicate of guarantee within 8 days of purchase.
Furthermore, the product must be installed and started by specialised personnel who must, where provided, issue a declaration of
conformity of the plant and of the proper functioning of the product, for the warranty to be valid and eective.
We recommend functionally testing the product before completion with the relevant nishes, where provided (claddings, painting of
walls, etc.).
Installations not meeting the current standards, improper use and lack of maintenance as expected by the manufacturer, void the product
warranty.
The guarantee is valid on the condition that the instructions and warnings contained in the use and maintenance manual are observed,
and therefore the product is used correctly.
The replacement of the entire system or the repair of one of its components does not extend the guarantee period, and the original expiry
date remains unchanged.
The guarantee covers the replacement or free repair of parts recognised as being faulty at source due to manufacturing defects.
In order to activate the product warranty the commissioning document which is supplied with the appliance and also is
available as a download from the Specue website must be lled in correctlty and returned within 14 days (ONLY FOR UK).
EXCLUSIONS
The guarantee does not cover malfunctions and/or damage to the appliance that arise due to the following causes:
•Damage caused during transportation or relocation
•all parts that develop faults due to negligence or improper use, incorrect maintenance, installation that does not comply with the
manufacturer’s instructions (always refer to the installation and use manual provided with the appliance)
•incorrect dimensioning with regards to the use or faults in the installation or failure to adopt the necessary devices to guarantee
proper execution
•improper overheating of the equipment, use of fuels not conforming to the types and quantities indicated in the instructions provided
•further damage caused by incorrect user interventions in an attempt to x the initial fault
•worsening of the damage due to the continued use of the equipment by the user, once the defect has been noticed
•in the presence of a boiler, any corrosions, incrustations or breaks caused by water ow, condensation, hardness or acidity of the
water, improperly performed descaling treatments, lack of water, mud or limescale deposits
•ineciency of chimneys, ues or parts of the plant aecting the equipment
•damage caused by tampering with the appliance, atmospheric agents, natural disasters, vandalism, electrical discharges, res, faults
in the electric and/or hydraulic system.
•Failure to have stove maintenance performed on an annual basis by an authorised technician or qualied personnel will result in the
loss of the warranty.
Also excluded from this guarantee are:
•parts subject to normal wear such as gaskets, glass, claddings and cast iron grids, painted, chrome-plated or gilded parts, handles
and electric cables, bulbs, indicator lights, knobs, all parts which can be removed from the hearth.
•Variations in colour of the painted or ceramic/serpentine parts and craquelure ceramics as they are natural characteristics of the
material and product use.
•masonry work
•plant parts (if present) not supplied by the manufacturer