metrofires ECO Tiny Rad User manual

Radiant Fires
• ECO Tiny Rad
• ECO Wee Rad
• ECO Wee Curve
• ECO Xtreme Rad
• ECO Euro Rad
Pedestal Fires
• ECO Tiny Ped
• ECO Wee Ped
• ECO Xtreme Ped
• ECO Euro Ped
Traditional Fires
• ECO Tiny Trad
• ECO Wee Trad
• ECO Euro Trad
*Refer to the other side of this manual for Metro owners operation and warranty details
ECO Freestanding Models
Wood Fire
Installation Manual

All Metro wood res are packed in a single heavy-duty carton,
and bolted to a wooden pallet. Having removed the packaging
and located this manual, familiarise yourself with the
illustrations on page A & B, and proceed as detailed below.
Note: The Metro carton shows the model Metro you are about to install,
enabling you to select the apppropriate model’s assembly instructions.
Metro ECO Radiant & ECO Traditional Fires
These Metro’s are supplied virtually fully assembled. Packed
inside the rebox you will nd bricks in a cardboard wrapper,
a door handle, and in the Metro Radiant Series the air control
wire handle.
• Remove the two securing bolts located at the base of
each rear leg which secure the Metro to the wooden
pallet, and carefully “walk” the Metro off the pallet.
• Open the door fully and t the side bricks to each side of
the rebox. Location lugs are tted to the base and rear
of the rebox to retain the side bricks in position. Refer to
Diagram 2.
Note: The ECO Wee Rad and ECO Wee Trad have an additional “3rd
brick” which fits to the rear face of the firebox, locating under/into a bracket
provided in the middle of the firebox’s rear face, under the top baffle.
• Attach the door handle to the door latch assembly by
screwing it on clockwise.
• Metro Radiant Series only: Attach the air control wire
handle by screwing it on clockwise.
DOOR
HANDLE
COOK TOP
GRILL
Trad Series
AIR CONTROL
WIRE HANDLE
DOOR
HANDLE
Rad Series
page a
• IF YOU DON’T READ THIS ENTIRE MANUAL,
YOU MUST READ THIS FIRST PAGE!
•
The appliance and ue-system shall be installed in
accordance with AS/NZS 2918 and the appropriate
requirements of the relevant building code or codes
• Any modication of the appliance that has not
been approved in writing by the testing authority is
considered to be in breach of the approval granted
for compliance with AS/NZS 4013
WARNING! Important Information
• Mixing of appliance or ue-system components
from different sources or modifying the dimensional
specication or components may result in
hazardous conditions. Where such action is
considered, the manufacturer should be consulted
in the rst instance.
• Do not install this Metro if there is any sign of
visible damage
CAUTION! Important Information
Assembling your Metro wood re
This Metro wood re has been tested to and complies with AS/
NZS2918:2001 when installed in accordance with this manual.
Please ensure you are fully conversant with this relevant
standard and the contents of this manual. Correct installation is
critical to the safe operation and performance of this wood re.
Please take particular note of the following:
• It is recommended that Metro’s be installed with a Metro
ECO ue system which has been developed to enhance
the performance of Metro wood res. Any alternative
ue system must have a minimum ue pipe length of 4.2
metres of 150mm diameter ue pipe.
• The 150mm active ue pipe must be fully encased from
the ceiling to the underside of the ashing cone at the top
of the ue system, (i.e. there must not be any 150mm ue
pipe exposed).
• All ue pipe joints must be sealed and riveted. The bottom
of the ue pipe in particular MUST be fully sealed into the
ue outlet of the Metro wood re.
• In New Zealand, the Metro must be bolted through the
oor protector into the oor to comply with the seismic
restraint provisions of AS/NZS2918:2001
• All Metro’s are extremely heavy, varying in weight from
85kgs up to 150kgs. During the installation process do
not lift the appliance by yourself, and take care not to
damage the panel coating.

Metro ECO Pedestal Fires
To minimise freight damage, the pedestal has not been
attached but is packaged inside the rebox. Some assembly
is required as illustrated in Diagram 1 (right). Open the door of
the Metro and remove the following:
- The pedestal packed in a cardboard tray
- The pedestal mounting plate
- The pedestal heat shield
(X-treme Ped and Euro Ped models only)
- Side bricks in a cardboard wrapper
- Door handle and bolt bag.
• Remove the two securing bolts from the base of the
rebox which secure the Metro to the wooden pallet,
close and latch the door.
• Remove the “cook top” grill and lay the collapsed Metro
carton on the oor behind the Metro. Place one hand into
and securely grip the ue outlet, place your other hand
under the front of the pallet base and gently tip the Metro
backwards until it is resting on its back.
•
Fully open the Metro’s door, taking care that the door
does not fall closed. Take the four 6mm bolts from the bolt
bag and insert them through holes provided in the rebox
base.
Metro X-treme Ped & Euro Ped models only: Fit the
pedestal heat shield over the four bolts as shown in
Diagram 1, with the open edge facing the front of the
Metro (up).
• Position the pedestal with its front facing up over the
four bolts and t the nuts and washers supplied. Check
to ensure the pedestal is correctly aligned and securely
tighten the nuts.
• Close and latch the door. Gripping the ue outlet once
more, gently raise the Metro until it is upright. Ret the
“cook top” grill and attach the door handle to the door
latch assembly by screwing it on clockwise.
• Open the door fully and t the side bricks to each side of
the rebox. Location lugs are tted to the base and rear
of the rebox to retain the side bricks in position - refer to
Diagram 2.
Note: The ECO Tiny Ped model utilises a slightly different pedestal to that
detailed in Diagram 1. The rear panel must be turned around with the
return fold facing back the opposite way.
All Metro ECO Models
Check to ensure the top bafe is in its correct position in
the top chamber of the rebox. It should be resting on four
support lugs (two on each side of the rebox). The bafe
must be hard back against the rear of the rebox with the
“promet extension” (white board) facing forward as illustrated
in Diagram 2.
TOP BAFFLE
COOK TOP
GRILL
DOOR
HANDLE
PEDESTAL
PEDESTAL
HEAT
SHIELD
PEDESTAL
MOUNTING
PLATE
(NOT AVAILABLE
ON TINY PED)
Diagram 1
(FOR EURO
PED & XTREME
PED ONLY)
Diagram 2
page b
Assembling your Metro wood re
Note: The ECO Wee Ped has an additional “3rd brick” which fits to the rear
face of the firebox, locating under/into a bracket provided in the middle of
the firebox’s rear face, under the top baffle.
SIDE BRICK

page c
The ECO Xtreme Ped, ECO Euro Ped, ECO Euro Trad, ECO
Wee Curve, ECO Euro Rad and ECO Xtreme Rad models
have the option to be installed as “Direct Vent” appliances,
thereby drawing all primary and secondary combustion air
from outside the home. Once connected, this direct venting
option ensures the air that is heated within the home, stays in
the home improving efciency and reducing fuel usage.
Note: Connection of the Metro’s direct vent inlet to outside the home
is optional. If not connected these Direct Vent models still offer greatly
improved performance and lower emissions due to the unique pre-heated
air path for all primary and secondary combustion air that these models
consume.
Direct Vent Options
Three “Direct Vent kits” are available to connect the ECO DV
Metro to an air supply from outside the living environment of
the home. The kits available include;
• DV WALL KIT – For installations when the Metro is
installed against an outside wall.
• DV FLOOR KIT– For installations onto a oor which has a
free air supply below it.
• DV CEILING KIT– For installations when the Metro is
installed against an internal wall and on a concrete oor
(DV Ceiling kit goes into the wall cavity, then up inside the wall into the
ceiling cavity, where the air supply is drawn from)
Installing the Direct Vent Option
Remove the rear heatshield from the Metro wood re by
unscrewing the four self tapping screws illustrated in Diagram
3 and proceed as follows;
1. Remove the section of panel illustrated with a “hatch”,
from the mid/bottom section of the rear heatshield. This
section to be removed has been pre-punched and only
requires a few small tabs to be cut.
2. Take the “inlet spigot” supplied in the “Direct Vent kit” and
slide it fully down into position into the brackets provided
on the rear of the rebox.
3. Replace the Metros rear heatshield with the four screws
previously removed.
The Metro wood re is now ready for installation once you
have pre-tted the Direct Vent kit into the wall or oor. Full
instructions for this procedure are supplied with the Direct
Vent kits.
Direct Vent Option
INLET SPIGOT
REAR
HEAT SHIELD
Diagram 3

Pioneer manufacture an extensive range of what Pioneer term
“Ash Floor Protectors” which comply with the minimum oor
protector requirement of AS/NZS2918:2001, and can be
installed with any freestanding Metro wood re.
Metro freestanding wood res DO NOT require an insulating
oor protector as they comply with the minimum oor
protector requirements of AS/NZS2918:2001. These minimum
oor protector requirement are;
• They must be of adequate size to give appropriate wall,
rear and front clearances/projections as detailed below
and in the chart illustrated on page E. Note;
- The oor protector must extend 200mm horizontally to the
rear and each side directly below the door opening, and
300mm forward of the door opening.
- The upper surface of the oor protector must be made of
non combustible material.
• A suitable oor protector for a Metro freestanding wood
re is therefore any non-combustible material which could
include;
- Ceramic tiles with grouted joints xed directly to timber
ooring.
- A sheet of toughened glass, panel steel etc. laid directly
onto a wooden or other combustible oor.
Note: If being installed onto a concrete or non-combustible floor a floor
protector is not required.
Fitting the Floor Protector
Once the oor protector is constructed and laid in nal
position, you are ready to locate the position where the Metro
will sit on the oor protector. This procedure varies depending
on the model:
Metro ECO Radiant and ECO Traditional Series
Lift the Metro onto the oor protector and using a tape
measure to ensure that the minimum wall clearances and front
oor protector projections as detailed in the chart on opposing
page E are met or exceeded. Once the Metro’s location on
the oor protector is established and if the installation is in
New Zealand, seismic restraint is required.
Using masonry anchors if the oor protector is on a concrete
oor or coach bolts if a wooden oor, secure through the
holes provided at the base, behind both rear legs.
Note: the anchors must pass through the floor protector and securely
anchor the Metro to the floor.
Metro ECO Pedestal Series
These models (excluding the ECO Tiny Ped) are supplied with
a “pedestal mounting plate”. Refer to Diagram 1 on page B.
Place the mounting plate on the oor protector with the two
slots at the rear. A ue centre hole is marked on this plate
and a chart is attached enabling you to locate the position of
the Metro without placing the Metro onto the oor protector.
Once the location of this mounting plate is established, secure
it through the oor protector into the oor using a minimum of
two of the four holes provided, diagonally opposite each other.
Suitable anchors are as detailed below left for the Metro ECO
Radiants/Traditionals Series
Alternative Metro mount plate installation
For installations when it is desirable to position the assembled
Metro prior to bolting down, it is possible to “invert” the
mounting plate and use it as a means of bolting the Metro
direct to the oor, through the hearth. Refer to Diagram 4 and
note;
1. Rotate the mount plate 180 degrees so the label faces
downwards.
2. Remove the two “slide nuts” from the rear face of the
mount plate.
3. Secure the mount plate to the pedestal with 6mm bolts
through holes provided as illustrated.
You can then bolt down the Metro through the two
rectangular slots in the rear edge of the mount plate. These
slots are more accessible than bolting direct through the
pedestal, and it also eliminates the need for spacers.
Diagram 4
PAGE D
Floor Protector Size, Construction & Fitting

page e
Measurements shown are in mm.
Model WIDTH DEPTH HEIGHT N O
ECO Tiny Rad 505 530 665 280 470
ECO Wee Rad 607 530 665 295 485
ECO Wee Curve 607 530 665 280 470
ECO Xtreme Rad 750 575 745 338 528
ECO Euro Rad 750 575 745 338 528
ECO Tiny Ped 490 530 665 280 470
ECO Wee Ped 590 530 665 295 485
ECO Xtreme Ped 670 575 715 325 515
ECO Euro Ped 670 575 715 325 515
ECO Tiny Trad 490 530 665 280 470
ECO Wee Trad 590 530 665 295 485
ECO Euro Trad 670 575 715 325 515
Measurements listed below are the minimum required, stated
in millimetres. Measurements are taken from the following
reference points as illustrated:
- From the nearest combustible wall or surface
(A, B, D, E, G, H)
- From the Metro’s ue centre (A, B, C, D)
- From the outermost point of the Metro’s cabinet
construction (E, F, G, H)
- To the edge of the ash oor protectors non-combustible
surface (C, F, I, J, K, L, M)
The Metro ECO Euro Ped, ECO Xtreme Ped and ECO Euro
Trad installed with a “Pioneer Double Flue Mounted Shield with
side extensions tted” reduces minimum corner clearance E
from 170mm to 110mm. In this situation use the LTD Euro Ped
chart for ECO Euro Ped measurements E, D, K & L.
Note: If you are installing any of the above wood fires onto a Pioneer
1150 corner floor protector the flue shield side extensions MUST be fitted.
Clearance Chart
Metro Installation Clearances
Minimum clearances shown are in mm, with a Pioneer double ue mounted shield tted.
Model A B C D E F G H I J K L M
ECO Tiny Rad 225 552 580 420 150 200 300 75 805 650 1165 925 250
ECO Wee Rad 260 525 580 385 80 200 220 110 840 825 1125 950 425
ECO Wee Curve 300 555 580 405 100 200 250 150 880 825 1150 975 425
ECO Xtreme Rad 250 575 625 435 80 200 200 100 875 905 1240 1065 505
ECO Euro Rad 250 625 625 435 80 200 250 100 875 905 1240 1065 505
ECO Tiny Ped 210 430 580 290 25 200 185 60 790 650 990 875 250
ECO Wee Ped 260 595 580 385 85 200 300 110 840 825 1120 950 425
ECO Xtreme Ped 230 585 625 495 170 200 250 80 855 905 1325 1120 505
ECO Euro Ped 230 585 625 495 170 200 250 80 855 905 1325 1120 505
ECO Tiny Trad 210 430 580 290 25 200 185 60 790 650 990 875 250
ECO Wee Trad 260 595 580 385 85 200 300 110 840 825 1120 950 425
ECO Euro Trad 230 585 625 495 170 200 250 80 855 905 1325 1120 505
Metro Specications
150MM
Note: Wetback connections for the
Tiny Models are 92mm left of the
flue centre, all other Metro models
are 140mm left of the flue centre
facing the Metro/wall.

Wetbacks
If the home is in a classied “clean air zone”, and dependent
on requirements/restrictions which may be imposed by your
local council, you may or may not be able to install a water
heating device. If in doubt consult your local Metro retailer.
Only Pioneer’s cast jacket wetback system as illustrated on
Page 2 (reverse side of this manual) should be tted to a
Metro; alternative wetbacks will void the Metro’s emission
approvals and may seriously affect the performance of the
appliance and void the owner’s warranty.
Note; Wetback systems are not suitable for use in locations where the
water supply has lime content, lime build up inside the coil will eventually
block the coil causing the wetback to fail.
The 2kW, 3kW and 4kW wetback options are tted to the
inside rear of the rebox, with the connection pipe heights
illustrated and detailed on the previous page E. Please note:
• Wetback connections for the Tiny models are 92mm
left of the ue centre, and all other Metros wetback
connections are 140mm left of the ue centre, facing the
Metro/wall; the return pipe connection is directly above
the inlet connection.
• Reduced height pedestals are available for certain models
to reduce wetback connection heights.
• It is recommended the return pipe has a minimum rise of
1 in 12; performance will reduce as the distance to the
storage cylinder increases.
To t the Wetback proceed as follows:
1. Remove the rear panel of the Metro by removing the
four pozi drive screws. Remove the two pre-punched
knockouts from this panel.
2. Two further knockouts will be visible on the inner rear
heatshield; remove these also. Once these are removed
6mm nuts will be visible through the knockout holes.
3. Open the Metro’s door and locate two bolts securing the
pressed washers which are visible on the left hand side of
the rebox for both inlet and outlet connection points.
4. A further three bolt heads will also be visible on the inside
rear wall of the rebox; these are threaded into the 6mm
thick rebox. Remove all three.
5. Using the tube of sealant supplied with the wetback, apply
a liberal bead of sealant around both connection holes
on the inside of the rebox. On the rear of the wetback
casting apply the remaining contents of the tube equally
around both connection pipes.
6. Fit the wetback into the rebox and carefully pass the
connection pipes through the holes in the rear of the
rebox. Securely attach the wetback using the three bolts
previously removed from the rear face of the rebox, tting
them through the slots provided in the wetback’s jacket.
7. The wetback is now ready for connection to the storage
cylinder by a registered plumber.
PAGE F
Wetbacks
WARNING! Important Information
• Do not connect to an unvented hot water system.
• Install in accordance with AS 3500.4.1 Or NZS
4603 and the appropriate requirements of the
relevant building code or codes.
It is recommended that all Metro
freestanding wood res be installed
with the energy efcient Metro ECO ue
system which comes complete with
a detailed installation manual. This
installation manual must be presented
with your application to gain consent
with your local council. A copy
of the installation manual can be
downloaded from www.metrores.
co.nz, under Flue Systems, or a
copy can be obtained from your Metro retailer. Any
alterative ue system must comply with and be installed as
detailed AS/NZS 2918:2008, and a copy of the installation
manual must also be presented with your application to gain
consent with your local council.
All Metro’s require a 150mm diameter ue. Please note:
• All joints in the ue pipe must be sealed with Pioneer re
cement (or similar) and riveted.
• The base of the ue pipe must be sealed into the outlet of
the Metro’s ue stub.
• Refer “Important Information” on page A.
• The ue systems 150mm diameter ue pipe must
terminate a minimum of 4.6 metres above the top surface
of the oor protector.
Pioneer Flueshield
All Metro’s have been tested with a Pioneer Double Flue
Mounted Shield. For the Metro to be installed with minimal
clearances as the Clearance Chart states, ONLY the Pioneer
Double Mounted Flue Shield can be used. All other ue shields
will invalid the installation.
The Metro can be installed without a ue shield, if this is the
case it needs to be installed as AS/NZS2918:2001 stipulates.
Flue Installation
ECO Flue System Installation Manual
ECO Flue Systems
Freestanding Flue Systems
ECO Flue System Installation Options............ 2
ECO Base Flue System & ECO Option Kits.... 3
ECO Base Flue System Kit Installation........ 4-5
ECO Option Kit Installation.............................5
Insert Flue Systems
ECO Insert Flue System Kit Installation .......6-7
ECO Flue System Minimum Heights.............. 8
Mamaku Street, Inglewood 4330, New Zealand
PO Box 11, Inglewood 4347, New Zealand
Ph [phone] • Fax [phone]
info@metrores.co.nz • www.metrores.co.nz

Important information .................................... 1
Where to install a Metro in your home ............ 2
Optional wetbacks ......................................... 2
Getting to know your Metro ........................... 3
Operating your Metro .................................... 3
Cleaning and maintenance ........................4-5
Troubleshooting ............................................. 5
Metro warranty .............................................. 6
Optional 10 year warranty .............................. 7
Pioneer wood re accessories ....................... 8
ECO Freestanding Models
Wood Fire Owner’s Operation and Warranty Manual
*Refer to the other side of this manual for Metro installation details
GADGET6846 02/11

This low-emission, slow combustion appliance is designed
to give you many years of warmth and service, subject to six
critical factors. These six factors, if not adhered to are the
major causes of unsafe installation, poor performance and ue
blockages and failure.
1. Your Metro wood re must be installed correctly, by a
competent or suitably qualied installer.
As correct installation is critical to the performance
and safe operation of your Metro, it is recommended
your Metro be installed by a registered installer or a
person suitably qualied in the installation of wood res.
Your Metro retailer will be able to arrange professional
installation for you.
2. The only fuel to be used in this appliance shall be wood
that meets the following criteria.
– Less than 25% moisture,
– Has not been treated with preservatives or impregnated
with chemicals or glue,
– Is not chipboard, particle board, or laminated board, and
– Is not painted, stained or oiled
3. The appliance shall be operated at all times in accordance
with the “Installation and Operating Instructions” supplied.
4. There shall be no heat re-circulating fan tted to the
appliance
5. In some clean air zones (Urban Canterbury) Metro ECO
wood res can only be installed with a Metro ECO Flue
System, as tting any other ue system will void the
ECO Metros approvals to AS/NZS4013:1999. If in doubt
consult your Metro retailer.
Please note the following important points:
• This manual is in two sections, with the installation section
detailed at the rear of this booklet. Keep this instruction
manual for future reference.
• In New Zealand a building consent is required from your
local building authority; the homeowner is responsible for
obtaining this consent.
• During the very rst re your Metro will give off an odour
and fumes as the rebox paint cures. Do not be alarmed;
open all windows and externally opening doors in that
room and close any internally opening doors. This curing
process will last for approximately one hour and is likely to
happen this one time.
• Properly seasoned (dry) timber is necessary for the
Metro to operate efciently; rewood that contains a high
moisture content will result in ue pipe blockages and
reduce the heat output.
Note: Softwood usually takes 12 months to season - Hardwood can
take up to 24 months to season - Wood must be stored in a location
that enables free air circulation. Wet wood stored in a closed woodshed
without air circulation will still be wet 12 months later.
• All freestanding Metro’s covered by this manual make
ideal cooking appliances.
•
It is critical that the re not be operated with faulty or missing
door seals, faulty or missing promet extension (front white
board on the bafe plate) cracked or broken door glass.
These three areas require regular inspection/maintenance
and if not maintained will void the rebox warranty.
• For optimum performance fuel must be loaded so the logs
lay “front to rear” in preference to laying across the width
of the rebox. Spaces should be left between the logs to
enable oxygen to get to as much of the surface of the fuel
as possible.
• A small hot re loaded frequently is more efcient than a
large re burning on a low setting.
• Your Metro is covered by a full twelve-month warranty,
and a ve-year rebox warranty. You can extend this
rebox warranty to ten years if you purchase the optional
extended rebox warranty as detailed on page 7.
• IF YOU DON’T READ THIS ENTIRE MANUAL,
YOU MUST READ THIS FIRST PAGE!
• Any modication of the appliance that has not
been approved in writing by the testing authority is
considered as breaching AS/NZS 4013
• Do not use ammable liquids or aerosols in the
vicinity of this appliance when it is operating
• Do not use ammable liquids or aerosols to start or
rekindle the re
• Never operate your Metro with the door ajar,
except on initial start up
• Do not store fuel within the Metro’s specied
installation clearances
• Do not dry clothes on or near this appliance
•
Open the air control before opening the Metro’s
door
• Never operate your Metro Ped or Trad with the
cook top grill removed
WARNING! Important Information
• This appliance should be maintained & operated at
all times in accordance with this instruction manual
• This appliance should not be operated with a
cracked glass or faulty/missing door seal
• Do not use driftwood, treated or unseasoned (wet)
fuel, the use of most types of preservative treated
wood as fuel can be hazardous
• Do not empty ash into a combustible container
CAUTION! Important Information
Congratulations on the purchase of your Metro wood re
PAGE 1

Wood res are usually installed in the main living area, which
is the section of the home that is usually kept the warmest,
being the area in the home most frequently occupied.
However, before deciding on the best location for your Metro
wood re you may wish to consider:
• Water heating. If you are intending to have a wetback it
is important that the wood re is as close as practically
possible to the water storage cylinder.
• Split level homes are best heated when the wood re is
installed on the lower level, as the heated air will rise to the
higher levels.
• Building construction is another consideration. Specied
clearances from walls, curtains etc must be maintained
and you need to ensure no structural beams or internal
gutters etc are directly above your preferred site. If you
have a two storey dwelling you need to consider the
second storey to ensure you don’t have the ue directly
outside a second storey window.
Generally, you can install your Metro in your home anywhere
that suits you; Pioneer offer various fan systems to transfer
heat to sections of the home that are not heated sufciently.
It is necessary if using a fan system that the Metro you have
purchased has sufcient output to heat the total area you wish
to heat. Your Metro retailer or installer will be able to advise if
you are uncertain.
Where to install a Metro wood re in your home
Optional wetbacks and boilers
If your home is in a classied “clean air zone”, and dependent
on requirements/restrictions which may be imposed by your
local territorial authority (council) you may or may not be able
to install a water heating device. If in doubt consult your local
Metro retailer.
Water heating is another key feature of your Metro wood re,
and on offer are a number of options depending on the model
you have purchased. Metro offer a 2kW wetback suitable for
the Tiny Rad, Tiny Ped and the Tiny Trad. All other Metro’s
have a choice of a 3kW and a 4kW wetback. Only Pioneer’s
cast wetback illustrated should be installed into a Metro
wood re, as alternative wetbacks will seriously affect the
performance of the appliance and void its warranty.
Note: Wetbacks are not suitable for use in locations where the water
supply has lime content. Lime build up inside the coil will eventually block
the coil causing the wetback to fail.
Cost Savings
Wetbacks can enable substantial power savings, dependent
on the climate in the area in which you live. If you live in a
cold climate you are likely to use your Metro for many months
of the year, in which case a Pioneer wetback will reduce or
even eliminate your water heating costs over those months.
If however you live in a warmer climate and use your Metro
for only a few hours a day over the colder months, electricity
savings will be considerably less.
3kW or 4kW
The 3kW wetback is usually adequate for most homes;
however, if your hot water use is considerable the 4kW would
be preferable. Other considerations are:
Distance from the Metro to the storage cylinder will affect the
amount of hot water produced. If it is more than 2 metres
away the 4kW is usually preferable.
Your climate and the manner in which you will “re” your Metro
are the most relevant factors in choosing the correct output
wetback. If you are in a moderate climate or have a modern
well-insulated home you are likely to be running your Metro on
lower output settings, in which case the 4kW should be used.
If however you live in a cold climate, or have an older, cold or
large home you are more likely to be “ring” your Metro on a
higher burn rate, in which case the 3kW would be better suited.
Water Pressure
A common misconception is that you must have a low-
pressure system to have a wetback; this is not true. You
must have a “vented” system and high-pressure cylinders
are usually not vented. However you can install an “indirect”
cylinder which contains a secondary coil inside the storage
cylinder, enabling you to have a wetback while retaining a
high-pressure system.
PAGE 2
THE PIONEER WETBACK DESIGNED
FOR METRO WOOD FIRES

Operating your Metro wood re is simple and you will quickly
learn how to get the best from it. First take a minute to
familiarise yourself with your new Metro:-
• Raise the door handle anticlockwise until the latch
releases, then slowly pull the door open. You will note that
if you let the door go before it is at 90° to the appliance,
it will fall closed. This is a safety feature that ensures the
door cannot fall open if it is not latched securely. For the
door to remain open, you must open it fully.
• There is a single air control making your Metro easy to
adjust. This control moves from left to right, which is “low
to high”.
The Metro Radiant Series have a wire air control handle
located at the upper right hand side of the appliance. Simply
pull out to increase burn rate or push in to reduce burn rate.
All other model Metro’s have an air control knob located on
the upper front of the appliance.
Slide this control knob gently from right to left until you reach a
stop. This is a pre-set “low” position. Your Metro must not be
operated at a lower burn rate than this pre-set low allows.
Getting to know your Metro wood re
Operating your Metro wood re
If your Metro has only been installed within the past few
days, the re cement seal at the base of the ue will not be
fully cured. To ensure the cement sets without blistering it
is recommended you burn 2-3 sheets of loosely crumpled
newspaper at a time, approximately once every hour over a
6-8 hour period.
During the very rst re your Metro will give off an odour and
fumes as the rebox paint cures. Do not be alarmed; open all
windows and externally opening doors in that room and close
any internally opening doors. This curing process will last for
approximately one hour and will only happen this one time.
Start up
Place a quantity of loosely crumpled newspaper on the base
of the rebox until it is approximately 50% full of paper, or
place relighters on the base of the rebox. Add dry kindling
and move the air control knob fully to the right, being the “full
open” position.
Light the paper at two or three locations across the front of
the door opening and leave the door slightly ajar if necessary
for a few minutes while the re establishes. Once the kindling
is burning well, open the door and add 2-3 small logs at a
time until you have a well-established re. Usually this will take
approximately 30 minutes, during which time the air control
should be set on “high” and the door should be closed,
except for the initial few minutes and when fuel is being
added.
Normal operation
Once the re is well established, regulate the air control to
achieve the desired burn rate and heat output. As you move
the air control to the right, burn rate, rebox temperature and
heat output will increase, if you move the control to the left
they will decrease.
Note:
• Always open the air control fully prior to opening the door,
then open the door slowly.
• When loading logs, place them end-on, “front to back”; air
spaces should be left between the logs to enable oxygen
to get to as much of the surface of the fuel as possible.
• Every time you refuel, leave the air control on “high” for a
minimum of 20-25 minutes.
• Never use the door to force wood into the rebox, as this
is likely to break the glass.
Cooking
All Metro’s are designed to enable cooking of soups, stews and
casseroles including whole chickens etc, and your Metro will
easily boil a at bottom stainless steel kettle. The Radiant Series
have a dedicated cooking top enabling large pots to be placed
on the cook top, while all other models have a lift-off grill.
Note: Metro’s supplied with a lift-off top grill have this feature to enable the
grill to be removed for cleaning if you have a spill. The lift-off top grill must
be left on when cooking, because if removed the wall temperatures next to
the appliance may become excessive and the top of the firebox is generally
too hot to cook on directly. Please note: Although very durable, Metro’s in
a satin stainless look are not recommended to be used to cook on.
PAGE 3
RADIANT SERIES AIR CONTROL ALL OTHER SERIES AIR CONTROL

Cleaning and Maintenance for your Metro wood re
The Radiant Series and the HT Series are coated with
“Pioneer Metallic Black” high temperature paint and will
require periodic repainting.
All other model Metro’s are coated with either;
• Vitreous enamel in a range of darker colours which is
extremely durable and designed to last the life of the
appliance. As vitreous enamel is glass, a solid or heavy
object dropped or banged against a panel could chip the
enamel surface.
• Selected model Metro’s are offered in a satin stainless
steel look. Although very durable it is not recommended
that Metro’s with this nish be used to cook on.
All model Metro’s can be cleaned with a damp cloth when the
appliance is not operating.
Door glass
Providing your fuel is properly seasoned, under normal
operating conditions the air-wash design of the Metro’s
rebox will keep the door glass clear. If the glass requires
cleaning
you may use either a razor blade scraper or an oven cleaner,
or you may take a ball of crunched up newspaper, moisten
it on one side and dab it in the ash from the rebox; all these
work well.
If your door glass breaks it must be replaced with 5mm thick
ceramic glass, as other types of glass, including tempered or
toughened glass, will explode due to the intense heat inside
the rebox.
Door seals
Over time, usually 3-5 years, the door and glass seals will
become hard and cause air to leak into the rebox, reducing
burn time; at this point they require replacing. Your Metro
retailer stocks replacement woven breglass door and glass
seals, and if required will t these for you.
The door of your Metro is easily removed. Hold it in both
hands and lift the hinge end of the door up and over the top
hinge pin, then lower the door from the bottom hinge pin.
Side bricks
Hair-line cracks in the side bricks are not uncommon and are
a result of the intense heat within the Metro’s rebox, coupled
with mechanical damage caused by accidental impact when
fuel is being loaded. However if the side bricks become
cracked to the extent that they start to break up, they must be
replaced.
Door adjustment
Provision is available on both sides of the door to enable
adjustment as the door seal compresses causing air to leak
into the rebox.
To adjust the hinge end of the door, open the door fully,
loosen the top hinge nut and slightly lift the latch end of the
door; you will see the hinge assembly move back - 1mm
will usually be sufcient. Retighten, then repeat by loosening
the lower hinge nut, this time applying a slight downwards
pressure onto the door to move the lower hinge assembly
back a similar distance, then retighten.
The door latch is also adjustable, as the latch pin on the right
side of the rebox is tted through a slot which enables the
latch pin to be loosened, moved back and re-tightened.
Ash removal
Over a period of time ash will build up in the base of the
Metro’s rebox and require removal. The time this build-up
takes depends on the density and cleanliness of your fuel. To
remove the excess ash your Metro should not be operating.
• Open the door, and using a hearth shovel or similar,
empty the excess ash directly into a steel or non-
combustible container.
• If the ash is not disposed of immediately, be careful where
you store it, as the ash can retain heat for many days and
become a re hazard.
• You must leave a bed of ash in the base of the rebox
approximately 10mm deep; this insulates the base of the
rebox and improves combustion.
Top baffle
This is a ‘sacricial’ part of the rebox and should be
checked monthly. Usually only the “Promet” (white board) front
section needs to be replaced when it starts to disintegrate.
Note: Cracks in the promet are not uncommon and have no adverse
effect on the operation of your Metro. These cracks are the result of
intense heat coupled with expansion and contraction.
Note: Burning wood which is not properly seasoned, i.e. to 25% moisture
content or less, will expedite this disintegration.
To remove and replace your top bafe, refer to the ue pipe
cleaning instructions on page 5.
PAGE 4

If your Metro has been correctly installed, your fuel is dry and
you operate it correctly you will nd it is a pleasure to use.
Pioneer’s many years of experience within the wood heating
industry has shown that 95% of complaints and customer
dissatisfaction are due to fuel, installation or operational
problems. The following may be of assistance if you
experience any of these symptoms:
A. Smoke enters the room when the Metro’s door is
opened
This usually indicates the ue pipe needs cleaning and if
left, the smoking problem will get worse. To remedy; clean
the ue pipe, and to avoid the necessity of regular repeat
cleans, ensure your fuel is properly seasoned. If however the
Metro has always smoked into the room from the day it was
installed, it is likely to be due to insufcient ue pipe length or
a faulty/unsealed ue system. To remedy contact your installer
or Metro retailer.
B. Occasionally a puff of smoke comes into the room
This is most likely a result of two possible causes:
1. There is insufcient ue pipe height in relation to your
rooine, trees or other high obstacles near your home,
which is creating a downdraft. Usually a problem when the
wind is coming from one particular direction and requires
an experienced installer to remedy, by either extending
your ue pipe height or tting a directional or “H” cowl.
2.
If the Metro is refuelled but the air control is left on a low
setting or the fuel is unseasoned, the fuel will smoulder
lling the rebox with smoke and combustible gases. The
fuel will eventually ignite and as it does so, the build up
of gases causes a pressurisation forcing smoke into the
room. To remedy, ensure your fuel is seasoned and you
open the air control to full every time you refuel your Metro.
C. I can smell smoke in the room after a low burn cycle
The smell is creosote that will be seeping through the ue joints
or out of the ue spigot onto an external surface, thus creating
the smell in your room. The cause will be either unseasoned
fuel or incorrect operation on low burn cycles. Creosote is very
corrosive and excessive buildups will result in the ue pipe
and potentially the ue spigot and upper burn chamber failing.
Failure of ue pipe or rebox due to creosote build up is not
covered under warranty as creosote build up is only possible
from either unseasoned fuel or incorrect operation.
D. The Metro is noisy as it heats up and cools down
1. There will always be some expansion and contraction
noise as the Metro heats and cools, however this can be
usually reduced substantially by loosening three nuts at
the rear of the appliance. To remedy, locate the 25mm
deep cavity at the rear of your Metro between the “rear
panel” and the “inner rear heat shield”, so you will see a
6mm nut and two 6mm bolt heads in this cavity. Using
a 10mm ring or open ended spanner, loosen all three so
they are nger tight only.
Note: 1. Is not applicable on the ECO DV models.
Troubleshooting your Metro wood re
PAGE 5
Cleaning and Maintenance for your Metro wood re - continued
Flue systems
Should be checked annually, particularly the bottom end
of the lower ue section at its rear lock formed joint. If
deterioration is noticed contact your Metro retailer or installer.
The ue pipe should also be swept a minimum of once a year,
or as required during the winter season. If smoke enters the
room when you open the Metro’s door this usually indicates
the ue pipe is becoming restricted and needs cleaning. The
frequency of ue pipe cleans depends on many factors, with
the main variables being:
• The seasoning of the wood. If not properly seasoned you
will require frequent ue pipe cleans.
• The density of the wood. Softwoods generally result
in more creosote build-up in the ue pipe. Pioneer
Manufacturing Ltd produce a telescopic uebrush system
which is available from your Metro retailer.
To clean the ue pipe of your Metro, proceed as follows:-
• Open the Metro’s door fully, reach inside with the palm
of your hand face-up and extended, lift the top bafe
approximately 20mm, then lift it forward out through the
door opening, placing it on a sheet of newspaper you
have placed on the front of the oor protector.
• Close the door and slide the air control to the left.
• Once on the roof, remove the cowl from the top of ue
system and sweep the ue pipe using a 150mm-diameter
ue pipe brush as detailed in the instructions provided
with the uebrush.
• Once the ue pipe is clear, clean and ret the cowl.
Remove the excess soot which has fallen into the rebox,
leaving a layer of ash 10mm deep on the base of the
rebox, then ret the top bafe.
Note: the baffle must be fitted so its rear is touching the back of the
firebox; if uncertain refer to page B in the installation section at the rear of
this manual, which shows illustrations of the baffle location.

PAGE 6
Your Metro is covered by a full twelve month warranty, and
a ve year rebox warranty. You can extend this rebox
warranty to ten years if you purchase the optional extended
rebox warranty. The standard warranty is detailed below and
the optional extended warranty is detailed on the opposite
page.
Standard Metro Warranty
(NZ Consumer laws apply to this warranty)
Pioneer Manufacturing Limited warrants the steel rebox
against defective materials and workmanship which would
render it unt for normal domestic use within a period of ve
years after date of original purchase.
All other parts including cabinet, door, door seal, glass, bafe,
trim, bricks and if applicable wetback are warranted for a
period of one year from date of original purchase for domestic
use against defective materials and workmanship.
Warranty Conditions:
• The heater must be installed, operated and maintained
strictly in accordance with the building code and the
manufacturer’s installation and operation manuals.
• This warranty covers replacement or repair at the
manufacturer’s discretion but excludes freight, travel and/
or any other associated costs.
• Operation of this appliance in violation of the warnings
in the operation and installation manual will void this
warranty.
•
Failure to do the necessary inspection & maintenance of this
appliance in accordance to the instructions in the operation
manual will void this warranty. It is critical that the re not be
operated with faulty or missing door seals, faulty or missing
top bafe including the promet extension (front white board
on the bafe plate) cracked or broken door glass. These
three areas require regular inspection/maintenance and if
not maintained will void the rebox warranty.
• The manufacturer or their agents are not liable for any loss
or expense direct or indirect arising from the failure of any
part or operation of the appliance.
• A claim under this warranty should be directed to the
retailer who supplied the Metro wood re, or if this is not
possible write direct to the manufacturer stating details of
fault, serial number of your Metro, proof of purchase and
name of retailer.
Warranty Exclusions:
This Manufacturers Warranty DOES NOT cover:
• Service calls which are not related to any defect in the
Product (i.e. operational, installation or fuel issues). The
cost of a service call will be charged if the problem is not
found to be a product fault.
• Defects caused by factors other than normal domestic use
or use in accordance with the product’s operation manual.
• Defects caused through the product being operated in
an “over-red” manner resulting in sections of the rebox
operating excessively hot to the point that sections glow
red. (note – This will result in distortion of the rebox)
• Defects to the Product caused by accident, neglect,
misuse or act of God.
• The cost of repairs carried out by non-authorised repairers
or the cost of correcting such unauthorised repairs.
• Normal recommended maintenance as set out in the
Product’s Owners Operation Manual.
Service under this manufacturer’s warranty must be provided
by a repairer authorised by Pioneer Manufacturing Ltd. Such
service shall be provided during normal business hours.
Warranty Details for your Metro wood re
The Optional Ten Year firebox warranty is detailed on the opposite page
Purchase Date
Serial Number
Model
Colour
Retailer
IMPORTANT! Complete and retain these details at time of purchase:
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Mamaku Street, Inglewood 4330, New Zealand
PO Box 11, Inglewood 4347, New Zealand
Ph [phone] • Fax [phone]
info@metrores.co.nz • www.metrores.co.nz

page 7
Optional 10 Year Warranty for your Metro wood re
Metro Owner Details Metro Purchased
Model
Colour
Serial No.
Wetback
Purchase Date
Retailer
Surname
First name
Address
Phone
Fax
Email
Payment by cheque for $100.00 attached
Pioneer Manufacturing Ltd - Extended Warranty Card
Please print in BLOCK letters. Post to: Pioneer Manufacturing Limited, PO Box 11, Inglewood
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To register this 10-year warranty please post together with your
cheque for $100.00 to Pioneer Manufacturing Ltd.
Pioneer Manufacturing Limited (”Pioneer”) offers an extended
rebox warranty of ten years from date of original purchase,
being an additional ve years beyond the standard rebox
warranty offered by Pioneer with every Metro wood re.
Conditions of extended warranty
(NZ Consumer laws apply to this warranty)
• The Metro wood re must be installed in New Zealand.
• The Metro wood re must be installed, operated and
maintained strictly in accordance with the building code
and the manufacturer’s installation and operation manual.
• This warranty covers replacement or repair of the rebox
at the manufacturer’s discretion and includes all direct
material, freight and labour costs.
• The rebox covered by this extended warranty is the 6mm
steel rebox only and excludes bafes, bricks, door glass
and door components.
• “Pioneer” is not liable for any loss either direct or indirect
arising from the failure of any part or operation of the
Metro wood re.
• This warranty is transferable if the Metro wood re, or the
home in which the Metro wood re is installed, is sold.
• The Metro wood re must be installed and used in a
domestic application.
Registration of this extended warranty option is direct with
“Pioneer” the manufacturer. To register, complete the section
at the bottom of this page and return it to “Pioneer” together
with a cheque for $100.00 inclusive of GST. You will be sent
conrmation that your extended warranty is registered on
Pioneer’s warranty data base together with a tax invoice and
warranty registration number.
Note: Your extended warranty card must be sent to and received by
Pioneer Manufacturing within 30 days of the appliance purchase. Included
with the completed warranty card and payment must be a copy of the
purchase receipt.
Extended Warranty Five-Year Service
It is recommended, but not a condition of this warranty, that a
full service of the Metro wood re be carried out at the end of
the fth winter season.
To register the 10-year warranty detach and complete the section below
and post to Pioneer together with your cheque for $100.00
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PAGE 8
All the accessories you’ll ever need!
Pioneer Manufacturing Limited distribute a wide range of
heating accessories, and shown below are some of the heating
accessories readily available from your local Metro retailer.
Some of these heating accessories are designed to compliment
your Metro wood re, and some are to assist with the up-keep
and maintenance of your Metro wood re, keeping it in good
order for many years to come.
Pioneer Manufacturing heating accessories
ECO Flue Systems Pioneer Flashrites Pioneer Versatiles
Bostik Silicone Pioneer Fire Cement
Pioneer Fireguards
Pine Wall Floor Protectors
Rimu Wall Floor Protectors Glass Tape - available in 1.5m lengths Door Rope - available in 1.5m lengths
Alloy Corner Floor Protectors Pine Corner Floor Protectors
Rimu Corner Floor Protectors
Alloy Wall Floor Protectors
Pioneer Heat Transfer Ducts
Telescopic Flue Brushes
4or 6 inch Fireside Toolset
Ash Pot Chubb Smoke Detectors
Pioneer High Temperature Paint