Microsoft LifeCam Cinema Manual

2 May 2017 TIP-2014-044 1
©2017 Abbott Jewelry Systems, Inc.
Microsoft LifeCam Setup and Usage
Table of Contents
Introduction...................................................................................................................................................2
Installation.....................................................................................................................................................2
Configuring the Camera in The Edge...........................................................................................................2
Taking Pictures.............................................................................................................................................3
Troubleshooting............................................................................................................................................3

LifeCam Setup and Usage
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©2017 Abbott Jewelry Systems, Inc.
Introduction
This document includes quick start instructions for using the Microsoft LifeCam Cinema (H5D-00013).
Installation
1. Connect the camera to your computer using the attached USB cable.
2. Microsoft Windows will automatically detect the camera and begin installing it. Follow the on-screen
setup instructions to complete the installation.
3. Be sure to restart your computer after the setup. The camera requires this to complete the installation.
4. If your computer does not automatically start installing the camera or if it doesn’t find the correct
driver for the camera, go to www.microsoft.com/hardware/downloads. Select Webcams and select
LifeCam Cinema; it should be the first item on the list.
5. Select your operating system and download the driver. The name of it should be LifeCam 4.2 or
LifeCam 3.6.
6. Follow the on-screen instructions to install the driver. After installing the driver, follow the on-screen
instructions to complete the setup.
Configuring the Camera in The Edge
1. Start The Edge and select Administrative ►Select Photo Device.A list of devices will appear.
2. Choose the Microsoft LifeCam Cinema option and select OK.
3. Select Administrative ►Configuration.
4. Locate Database Settings ►Production Settings ►Photo Path, the photo data path should be
defined. If not, select a folder in which to store all your images. If using multiple workstations, you
must store the photos in a folder accessible to all workstations via your network. You will also need
to update the photo path on each workstation with the network path to this shared folder. For more
information, see The Edge User Guide section entitled Configuring the Server. (If you have The
Edge v. 5.2 or earlier, go to Administrative ►Configuration ►File Locations ►Photo Path.)
5. Select OK to save your changes.
6. Restart The Edge.

LifeCam Setup and Usage
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©2017 Abbott Jewelry Systems, Inc.
Taking Pictures
1. Pictures can be acquired anywhere in The Edge where you see the camera icon (e.g., items, repairs,
customers).
2. To take a picture, click the camera icon,then select Acquire. You may be prompted to select the
device. If so, select LifeCam.
3. A live preview will appear in the Microsoft LifeCam Dashboard.
4. Manipulate the item, camera, or photo box to get a clean picture.
5. When you are ready, select Acquire to take the picture.
Troubleshooting
Error/Problem
Cause
Resolution
When you click
Select Photo
Device, The
Edge closes.
Your LifeCam camera
connection with The
Edge may have been
disrupted. Frequently
the result of a
Windows upgrade.
There are three possible solutions:
•Reboot the PC.
•Go to Administrative ►Select Photo Device and choose the
correct camera.
•If this is not successful:
1.Download and unzip the file located here:
http://docs.edgeuser.com/LifecamFIX.zip.
2.Double click on it to install it.
3.Follow the prompts, always selecting the affirmative.
•Open The Edge and proceed directly to trying to acquire an
image. Do NOT go to Administrative ► Select Photo Device.
The camera
does not appear
in the Select
Photo Device
menu.
Failed installation. 1. Check the cables and/or reboot the PC.
2. Go to Administrative ►Select Photo Device and choose the
correct camera.
GDI Error.
Computer has lost
connection to the
server or shared folder
specified in
configuration.
•Go to Administrative ►Configuration ►Production
Settings and make sure the photo folder configuration is correct.
•Make sure the camera software is not open elsewhere.
Camera box
appears
distorted.
Issue with display
settings.
•Right click on your desktop and go to Display Settings. Check
the text size and make sure it is 100% and try to change the
resolution ratio.
For
miscellaneous
failures, here is
a list of things
to try.
•Open up The Edge. Go to Administrative ►Select Photo
Device, make sure the camera shows up there, and highlight it
and select OK.
•Restart the computer and then try to acquire a picture again.
•Unplug the camera and plug it back in
•Try to switch to a different USB port.
•Test the device at a different computer. Does it work there? If
so, try reinstalling the camera on the non-working device.

LifeCam Setup and Usage
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©2017 Abbott Jewelry Systems, Inc.
•Make sure camera is connected via Windows, SKIP
SELECTING PHOTO DEVICE, and then go to POS ►Repair
Intake. Select the photo icon then Acquire and check it.
•Go to bottom left of screen and select the Windows icon, search
“devices and printers” and make sure Windows sees the camera.