Miele PWM 909 GB User manual

Operating and installation instructions
Commercial washing machine
PWM 909 GB
Always read the operating instructions before
setting up, installing and commissioning the ma-
chine. This prevents both personal injury and
damage to the machine.
en-GB
M.-Nr. 12 072 370

Caring for the environment
2
Disposal of the packaging material
The packaging is designed to protect the washing machine against
transport damage. The packaging materials used are selected from
materials which are environmentally friendly for disposal and can
therefore be recycled.
Recycling the packaging material reduces the use of raw materials in
the manufacturing process and also reduces the amount of waste in
landfill sites. Your dealer will take the packaging material away.
Disposing of your old machine
Old electrical and electronic machines often contain valuable materi-
als. However, they also contain harmful substances which were es-
sential for their correct functioning and safety. These could be haz-
ardous to human health and to the environment if disposed of with
household waste or if handled incorrectly. Please do not, therefore,
dispose of your old machine with household waste.
Please dispose of it at your local community waste collection/recyc-
ling centre. Consult your dealer if necessary. Please ensure that your
old machine poses no risk to children while being stored for disposal.
Energy saving tips
Energy and water
consumption
- To get the most out of your machine, load the maximum dry load
size for the wash programme you are using.
Energy and water consumption is most efficient when a full load is
washed.
Detergent - Do not exceed the amounts of detergent recommended by the
manufacturer on the packaging.
- Reduce the amount of detergent for smaller load sizes.
When drying with
a tumble dryer
Select the highest possible spin speed for the wash programme to
save energy in the subsequent tumble dryer cycle.

Contents
3
Caring for the environment ............................................................................................ 2
Disposing of your old machine.......................................................................................... 2
Warnings and safety notes ............................................................................................. 7
Explanation of the safety notes and warnings on the machine......................................... 7
Appropriate use................................................................................................................. 8
Foreseeable misuse........................................................................................................... 10
Technical safety................................................................................................................. 11
Correct use........................................................................................................................ 13
Chlorine and component damage..................................................................................... 15
Accessories ....................................................................................................................... 16
Disposing of your old machine ..................................................................................... 16
Description of the machine ............................................................................................ 17
Description of the machine ............................................................................................... 17
Control panel..................................................................................................................... 18
Operation.......................................................................................................................... 19
Sensor controls and touch display.................................................................................... 19
Main menu......................................................................................................................... 19
Examples of how to operate the machine......................................................................... 20
Operating a launderette machine ...................................................................................... 22
Washing............................................................................................................................ 24
Preparing for use ............................................................................................................... 24
Emptying pockets ......................................................................................................... 24
Sorting laundry.............................................................................................................. 24
Pre-treating stains ......................................................................................................... 24
General tips ................................................................................................................... 24
Loading and switching on the washing machine .............................................................. 24
Loading the washing machine ...................................................................................... 24
Washing with detergent drawer......................................................................................... 27
Adding detergent using the detergent drawer .............................................................. 27
Adding fabric conditioner or liquid starch separately ................................................... 27
Adding starch separately .............................................................................................. 27
Dyes, dye removers and descalers............................................................................... 27
Detergent dispensing .................................................................................................... 28
Selecting a programme ..................................................................................................... 29
Selecting programme settings .......................................................................................... 30
Selecting Extras................................................................................................................. 33
Pre-wash ................................................................................................................. 33
Soak ........................................................................................................................ 33
Rinse plus ............................................................................................................... 33
Rinse hold ............................................................................................................... 33
Filling stop ............................................................................................................... 33
Intensive ................................................................................................................... 33
Water plus ............................................................................................................... 33
Programme start – programme end .................................................................................. 34
Timer ................................................................................................................................. 35
Special features in the programme sequence.............................................................. 37
Spinning ............................................................................................................................ 37
Anti-crease ........................................................................................................................ 37

Contents
4
Skip ................................................................................................................................... 38
Manual control................................................................................................................... 38
Switching to manual control ......................................................................................... 38
Water intake ............................................................................................................. 39
Dispensing .............................................................................................................. 40
Washing and heating ............................................................................................... 40
Drain with agitation ................................................................................................. 40
Spin .......................................................................................................................... 40
Function combinations.................................................................................................. 40
Changing the programme sequence ............................................................................. 42
Changing a programme..................................................................................................... 42
Altering the wash programme ....................................................................................... 42
Cancelling a programme ................................................................................................... 42
Switching on the washing machine after an interruption to the power supply ................. 42
Adding or removing laundry .............................................................................................. 43
Problem solving guide ................................................................................................... 44
Troubleshooting................................................................................................................. 44
Customer Service Department...................................................................................... 45
Problem solving guide ....................................................................................................... 45
The wash programme does not start ................................................................................ 45
Programme cancellation and fault message ..................................................................... 47
A fault message appears in the display ............................................................................ 48
Insufficient wash results .................................................................................................... 49
General problems with the washing machine ................................................................... 50
The door will not open....................................................................................................... 51
Opening the door in the event of a blocked drain outlet and/or power cut ...................... 51
Cleaning and care ........................................................................................................... 54
Build-up of rust.................................................................................................................. 54
Cleaning the detergent drawer, detergent compartments and siphons............................ 55
Cleaning the water inlet filters ........................................................................................... 56
Installation........................................................................................................................ 58
Installing the washing machine ......................................................................................... 58
Securing the machine........................................................................................................ 58
General operating conditions ............................................................................................ 58
For easy maintenance ....................................................................................................... 59
PWM909........................................................................................................................... 59
Installing the washing machine ......................................................................................... 60
Installation on a plinth ....................................................................................................... 60
Transit bars ........................................................................................................................ 61
Levelling the machine........................................................................................................ 63
Water connection .............................................................................................................. 64
Cold water connection.................................................................................................. 65
Using the machine in cold water mode ........................................................................ 65
Hot water connection.................................................................................................... 65
Using the machine in hot water mode .......................................................................... 65
Electrical connection ......................................................................................................... 67
Reference to external machines........................................................................................ 67

Contents
5
Optional accessories......................................................................................................... 67
Connector Box .............................................................................................................. 67
WiFi/LAN interface ........................................................................................................ 69
Plinth (APCL054/055/057)............................................................................................. 69
Supervisor level ............................................................................................................... 70
Opening the supervisor level............................................................................................. 70
Code-based access .......................................................................................................... 70
Changing the code............................................................................................................ 70
Closing the Settings menu ................................................................................................ 70
Operation/display .............................................................................................................. 71
Language ...................................................................................................................... 71
Language access .......................................................................................................... 71
Set languages ............................................................................................................... 71
Display brightness......................................................................................................... 71
Time .............................................................................................................................. 72
Date............................................................................................................................... 72
Volume .......................................................................................................................... 72
Visibility parameters ...................................................................................................... 72
Appliance off status ...................................................................................................... 72
Delay start ..................................................................................................................... 72
Memory ......................................................................................................................... 73
Manual control .............................................................................................................. 73
Change order ................................................................................................................ 73
Temperature unit ........................................................................................................... 73
Weight unit .................................................................................................................... 73
Supervisor code ............................................................................................................ 73
WiFi ............................................................................................................................... 73
Programme selection ........................................................................................................ 75
Controls......................................................................................................................... 75
Programme packages ................................................................................................... 76
Favourite programmes .................................................................................................. 76
Sort programmes .......................................................................................................... 76
Prog. colour allocation .................................................................................................. 76
Expert code................................................................................................................... 76
Process technology........................................................................................................... 77
Anti-crease .................................................................................................................... 77
Automatic drainage ....................................................................................................... 78
Service............................................................................................................................... 78
Service interval.............................................................................................................. 78
External applications ......................................................................................................... 78
Payment system lock .................................................................................................... 78
Connector box .............................................................................................................. 78
Automatic dispensing ................................................................................................... 78
Dosage .......................................................................................................................... 78
Peak load prevention .................................................................................................... 79
Appliance parameters ....................................................................................................... 79
Maximum spin speed.................................................................................................... 79
Max. possible temperature ........................................................................................... 79
Legal information .......................................................................................................... 79

Contents
6
Technical data.................................................................................................................. 80
PWM909 machine data.................................................................................................... 80
Electrical connection..................................................................................................... 80
PWM909 installation dimensions................................................................................. 80
Weight and floor load.................................................................................................... 80
Emission values ............................................................................................................ 80
WiFi ............................................................................................................................... 80
Product safety ................................................................................................................... 81
UK declaration of conformity ............................................................................................ 81
EU declaration of conformity............................................................................................. 81
WiFi data protection........................................................................................................ 82
Data protection and data security..................................................................................... 82
Factory default settings for network configuration............................................................ 82
Copyright and licences...................................................................................................... 82

Warnings and safety notes
7
Original operating instructions
Explanation of the safety notes and warnings on the ma-
chine
Read the operating instructions
Read all the instructions, e.g. the installation instruc-
tions
Warning, hot surfaces
Warning, voltage up to 1000volts
Earthing
Equipotential bonding
This washing machine complies with all current local and national
safety requirements. Inappropriate use can, however, lead to per-
sonal injury and material damage.
Read the operating instructions carefully before using the washing
machine. They contain important information on safety, installation,
use and maintenance. This prevents both personal injury and dam-
age to the washing machine.
Miele expressly and strongly advises that you read and follow the
instructions in the section on installing the washing machine as well
as the safety notes and warnings.
Miele cannot be held liable for injury or damage caused by non-
compliance with these instructions.
Keep these operating instructions in a safe place and pass them on
to any future owner.
When instructing other people how to use the washing machine,
they must be made aware of these safety notes and warnings.

Warnings and safety notes
8
Appropriate use
 The washing machine is only suitable for washing fabrics with a
care label stating that they are suitable for machine washing. Any
other applications may be dangerous. The manufacturer cannot be
held liable for damage resulting from incorrect or improper use or op-
eration of the machine.
 This washing machine must be used as described in the operating
instructions and must be checked on a regular basis to make sure it
is functioning correctly. Maintenance must be carried out when ne-
cessary.
 The washing machine is not suitable for outdoor use.
 Do not install the washing machine in a room where there is a risk
of frost. Frozen hoses are at risk of tearing or bursting. The reliability
of the electronic module may be impaired at temperatures below
freezing point.
 This washing machine is intended only for use in a commercial en-
vironment.
 If the machine is used in a commercial environment it may only be
operated by instructed/trained personnel. If the machine is used in a
publicly accessible area, the supervisor must ensure that it can be
operated safely without risk of danger.
 The washing machine must not be used in a non-stationary install-
ation site (e.g. on a ship).
 This washing machine can only be used by people with reduced
physical, sensory or mental capabilities, or lack of experience or
knowledge, if they are supervised whilst using it or have been shown
how to use it in a safe way and understand and recognise the con-
sequences of incorrect operation.
 Children under the age of 8 must not be allowed near the washing
machine unless they are constantly supervised.
 Children over the age of 8 may only use the washing machine
without supervision if its operation has been clearly explained to them
and they are able to use it safely. Children must be able to under-
stand and recognise the possible dangers caused by incorrect opera-
tion.
 Children may not carry out cleaning or maintenance on the wash-
ing machine unsupervised.
 Always supervise any children in the vicinity of the washing ma-
chine. Never allow children to play with the washing machine.

Warnings and safety notes
9
 Disinfection programmes must not be interrupted, as this can have
a limiting effect on the disinfection result. It is the operator’s respons-
ibility to ensure that the standard of disinfection in thermal as well as
chemo-thermal procedures is maintained by carrying out suitable val-
idation tests.

Warnings and safety notes
10
Foreseeable misuse
 Never use solvent-based cleaning agents, e.g. those containing
benzine, in this machine. Doing so may result in damage to compon-
ent parts and create toxic steam and fumes. Risk of fire and explo-
sion!
 When washing with high temperatures, remember that the porthole
glass becomes hot. Do not let children touch it during the wash pro-
cess.
Danger of burning!
 Close the drum door after each wash cycle. This is to avoid the risk
of children trying to climb into the washing machine or hide things in
it, and animals getting into the machine.
 Do not damage, remove or bypass the safety features or control
elements of this washing machine.
 Machines with a damaged control panel, wires or cables must not
be used until they have been repaired.
 Water used for washing in this machine consists of suds and is not
drinking water! Drain the suds into a proper drainage system.
 Always make sure that the drum is stationary before reaching in to
remove laundry. Reaching into a moving drum is extremely danger-
ous.
 Be careful not to put your hands in the gap between door and
frame when closing the drum door.
Please note: the drum door is locked automatically as soon as the
washing machine starts.
 It is particularly important to follow the manufacturer’s instructions
when using a combination of cleaning agents and special application
products. Products must only be used for applications approved by
the manufacturer to avoid any material damage or the occurrence of
strong chemical reactions.