Miele W 5965 WPS User manual

Operating instructions
for Washing machine
W 5965 WPS
To avoid the risk of accidents
or damage to the machine,
it is essential to read these
instructions before it is installed
and used for the first time. M.-Nr. 09 188 270
en - AU, NZ

Caring for the environment..........................................6
Warning and Safety instructions .....................................7
Operating the washing machine.....................................11
Control panel .....................................................11
Display ..........................................................12
Optional programme packages.......................................13
Before using for the first time.......................................14
Preparing the appliance for use ......................................14
Calibrating the load sensor to zero ..................................16
Washing environmentally and economically ..........................17
How to wash correctly.............................................18
Brief instructions ..................................................18
Extras ..........................................................25
Steam smoothing ..................................................25
Stains 4........................................................25
Short............................................................25
Extra quiet .......................................................25
Further extras 4..................................................26
Water plus.....................................................26
Extra rinse .....................................................26
Pre-wash ......................................................26
Soak .........................................................26
Rinse hold .....................................................26
Selectable Extras ..................................................27
Spinning ........................................................28
Final spin speed ..................................................28
Rinse and interim spin ...........................................28
To omit the final spin (Rinse hold) ..................................28
To omit rinse and interim spin and the final spin (No spin) ...............28
Contents
2

Delay start.......................................................29
Programme overview..............................................30
Garment care label symbols ........................................35
Programme sequence .............................................36
Changing the programme sequence .................................38
Cancelling a programme ............................................38
Interrupting a programme ...........................................38
Change .........................................................38
Adding or removing laundry after a programme has started ................39
Safety lock .......................................................39
Detergent .......................................................40
The correct detergent ..............................................40
Detergent dispensing balls........................................42
Water softeners.................................................42
Washing with several components ..................................42
Fabric conditioners and liquid starch ..................................43
Automatic dispensing of fabric conditioner or liquid starch to laundry
at the end of a programme ........................................43
Adding fabric conditioner or starch separately ........................43
Colour run and dye removers/dyes ....................................43
Cleaning and care ................................................44
Cleaning the drum (Hygiene Info) .....................................44
Cleaning the external casing and fascia panel ...........................44
Cleaning the detergent dispenser drawer...............................44
Cleaning the filter in the water inlet ....................................46
Contents
3

Problem solving guide ............................................47
What to do if......................................................47
The programme does not start .......................................47
One of the following fault messages appears in the display.................48
The following fault message appears in the display at the end of a programme . 49
Problems with the load size indicator or calibrating to zero .................50
General problems .................................................51
The drum door does not open when you press the Door button..............53
Opening the drum door in the event of a blocked drain outlet
and/or power failure................................................54
After sales service ................................................56
Future updates (PC) .............................................56
Appliance warranty..............................................56
Optional accessories ............................................56
Installation and connection ........................................57
Front view........................................................57
Rear view ........................................................58
Installation surface.................................................59
Installing the washing machine ....................................59
Removing the transit bars ...........................................59
Re-fitting the transit bars ............................................61
Levelling the machine ..............................................62
Screwing out and adjusting the feet .................................62
Building under a continuous worktop / in a kitchen run ..................63
Washer and Dryer stack ..........................................63
The Miele Waterproof system ........................................64
Connection to the water supply .......................................65
Cold water connection (mains water supply) ..........................66
Hot water connection ............................................66
Connection to the drainage system....................................67
Electrical connection ...............................................68
Contents
4

Technical data ...................................................69
Consumption data ................................................70
Consumption data for the nominated energy labelling programme according to
AS/NZS 2040.1 & AS/NZS 2040.2 Standard .............................70
Notes for test institutes: ..........................................70
Settings menu ...................................................72
To open the Settings menu........................................72
Selecting settings ...............................................72
To close the Settings menu .......................................72
Language !......................................................72
Time ............................................................72
Gentle action .....................................................73
Longer pre-wash Cottons ...........................................73
Suds cooling .....................................................73
Lock code .......................................................74
Temperature unit ..................................................75
Buzzer ..........................................................75
Keypad tone .....................................................75
Brightness .......................................................75
Contrast .........................................................75
Standby display ...................................................76
Memory .........................................................76
Anti-crease.......................................................76
Water intake ......................................................77
Optional accessories..............................................78
CareCollection ....................................................78
Contents
5

Disposal of the packing
material
The transport and protective packing
has been selected from materials which
are environmentally friendly for disposal
and can normally be recycled.
Ensure that any plastic wrappings,
bags, etc. are disposed of safely and
kept out of the reach of babies and
young children. Danger of suffocation.
Rather than just throwing these
materials away, please ensure they are
offered for recycling.
Disposal of your old appliance
or machine
Electrical and electronic appliances /
machines often contain materials
which, if handled or disposed of
incorrectly, could be potentially
hazardous to human health and to the
environment. They are, however,
essential for the correct functioning of
your appliance or machine. Therefore,
please do not dispose of your old
machine or appliance with your
household waste.
Please dispose of it at your local
community waste collection / recycling
centre and ensure that it presents no
danger to children while being stored
for disposal.
It should be unplugged or disconnected
from the mains electricity supply by a
competent person.
The plug must be rendered useless
and the cable cut off directly behind the
appliance to prevent misuse.
Caring for the environment
6

This washing machine conforms to
current safety requirements.
Inappropriate use can, however,
lead to personal injury and damage
to property.
To avoid the risk of accidents and
damage to the washing machine,
please read these instructions
carefully before using it for the first
time. They contain important
information on its installation, safety,
use and maintenance.
Keep these instructions in a safe
place and ensure that new users are
familiar with the content. Pass them
on to any future owner.
Correct application
~The washing machine is designed
exclusively for domestic purposes and
must only be used to wash garments
which have been declared suitable for
washing by the manufacturer indicated
on the garment care label.
Any other use may be dangerous. The
manufacturer cannot be held liable for
damage resulting from incorrect or
improper use or operation.
~The washing machine is not suitable
for outdoor use.
~This washing machine is not
intended for use by persons (including
children) with reduced physical,
sensory or mental capabilities, or lack
of experience and knowledge, unless
they have been given supervision or
instruction concerning its use by a
person responsible for their safety.
~This washing machine must not be
installed and operated in mobile
installations (e.g. on a ship).
Safety with children
~Keep children away from the
washing machine at all times. It is not a
toy! To avoid the risk of injury, do not
allow children to play on or near it or to
play with its controls. Supervise
children whilst you are using it.
~Older children may only use the
washing machine if its operation has
been clearly explained to them and
they are able to use it safely,
recognising the dangers of misuse.
~For machines with a 'porthole' door,
remember that the porthole glass will
be hot when washing at very high
temperatures.
Do not let children touch it.
Warning and Safety instructions
7

Technical safety
~Before setting up the washing
machine, check it for any externally
visible damage.
Do not install or use a damaged
washing machine.
~Before connecting the washing
machine, ensure that the connection
data on the data plate (voltage and
rated load) match the mains electricity
supply. If in any doubt, consult a
qualified electrician.
~The electrical safety of this washing
machine can only be guaranteed when
continuity is complete between it and
an effective earthing system which
complies with current local and national
safety regulations. It is most important
that this basic safety requirement is
present and regularly tested and where
there is any doubt, the household
wiring system should be inspected by a
qualified electrician. The manufacturer
cannot be held liable for the
consequences of an inadequate
earthing system (e.g. electric shock).
~Do not connect the washing
machine to the mains electricity supply
by an extension lead. Extension leads
do not guarantee the required safety of
the appliance (e.g. danger of
overheating).
~Faulty components must only be
replaced by genuine Miele original
spare parts. Only when these parts are
fitted can the safety standards of the
machine be guaranteed.
~Unauthorised repairs could result in
unforeseen dangers for the user, for
which Miele cannot accept liability.
Repairs should only be undertaken by a
Miele approved service technician.
Ensure current is not supplied to the
machine until after maintenance or
repair work has been carried out.
~If the connection cable is faulty, it
must only be replaced by a Miele
approved service technician to protect
the user from danger.
~In the event of a fault or for cleaning
purposes, the washing machine is only
completely isolated from the electricity
supply when:
– it is switched off at the wall socket
and the plug is withdrawn, or
– it is switched off at the mains, or
– the mains fuse is withdrawn, or the
screw-out fuse is removed (in
countries where this is applicable).
~The Miele "Water protection system"
protects from water damage provided
the following conditions have been met:
–the machine is correctly plumbed in
and connected to the electricity
supply.
–if a fault has been identified, the
machine must be examined by a
competent person before further use,
and repaired if necessary.
~In areas which may be subject to
infestation by cockroaches or other
vermin, pay particular attention to
keeping the machine and its
surroundings in a clean condition at all
times. Any damage which may be
caused by cockroaches or other vermin
will not be covered by the machine
warranty.
Warning and Safety instructions
8

~Do not make any alterations to the
washing machine unless authorised to
do so by Miele.
Correct use
~Do not install your washing machine
in rooms where temperatures below
freezing may occur. Frozen hoses may
burst or split. The reliability of the
electronic control unit may be impaired
at temperatures below freezing point.
~Before using the washing machine
for the first time, check that the transit
bars at the rear of the machine have
been removed (see section on
"Installation"). During spinning, a transit
bar which is still in place may result in
damage to both the machine and
adjacent furniture or appliances.
~Turn off the tap if the machine is to
be left for any length of time (e.g. holi-
day), especially if there is no floor drain
(gully) in the immediate vicinity.
~Flooding danger.
If hooking the drain hose into a wash
basin, check that the water can drain
off quickly enough to prevent the sink
from overflowing. Make sure the drain
hose is secure, so that the force of the
water flowing out of the hose does not
dislodge it.
~Take care to ensure that foreign
objects (e.g. nails, pins, coins, paper
clips) do not find their way into the
machine with the laundry. These may
damage components of the machine
(e.g. suds container, drum), which in
turn can result in damage to the
laundry.
Warning and Safety instructions
9

~If the correct amount of detergent is
dispensed, the machine should not
need to be descaled. If, however, you
do wish to descale the machine, only
use Miele Descaler for washing
machines and strictly observe the
instructions on the packaging. If in
doubt, contact Miele or your Miele
Chartered Agent.
~Fabrics that have been treated with
solvent-based cleaning agents must be
rinsed out in water before washing in
the washing machine.
~Never use solvent-based cleaning
agents in this machine. Machine
components may be damaged and
toxic steam may be released. Danger
of fire and explosion!
~Never use solvent-based cleaning
agents to clean the exterior of this
machine. Plastic surfaces may be
damaged.
~Dyes need to be suitable for use in
your washing machine and can only be
used in domestic quantities. Follow the
manufacturer's instructions carefully.
~Sulphur compounds in dye
removers can cause corrosion. Dye
removers must not be used in the
washing machine.
~If detergent comes into contact with
eyes, rinse out immediately with
lukewarm water. If swallowed, see a
doctor immediately. Persons with skin
wounds or sensitive skin should avoid
contact with washing detergent.
~Be careful when opening the drum
door after using the steam function.
There is the danger of burning due to
escaping steam and the high
temperatures on the surface of the
drum and door glass. Step back and
wait until the steam has dissipated.
Accessories
~Only use genuine Miele spare parts
and accessories with this appliance.
If non-Miele parts are used, warranty,
performance and product liability
claims may be invalidated.
Miele cannot be held liable for
damage caused by non-compliance
with these Warning and Safety
instructions.
Warning and Safety instructions
10

Control panel
aStart/Stop button
For starting the programme selected
and cancelling a programme once it
has started.
bDisplay with X,OK,Ybuttons.
See the next pages for more
information.
c+button
For selecting Delay start.
dPC / Optical interface
This is used by service technicians
to run diagnostic checks on your
machine and can also be used to
update programming data in the
future.
eLoad/Detergent button
For calling up the load size or the
recommended amount of detergent,
and for calibrating the load size
sensor to zero.
fExtra option buttons with indicator
lights
Various Extras can be added to the
washing programmes.
gProgramme selector
For selecting a programme. The
programme selector can be turned
clockwise or anti-clockwise.
hKbutton
For switching the washing machine
on and off.
To save energy, the washing
machine will switch off automatically
15 minutes after programme end/Anti
crease or if no other function is
selected after switching on.
iDoor button
Opens the machine door.
Operating the washing machine
11

Display
Operate the display with the X,OK,
and Ybuttons.
– The Xbutton
will move the text down or reduce the
value.
– The Ybutton
will move the text up or increase the
value.
– The OK button
confirms the new value.
Examples
Changing the value
Cottons
40°C NNNNEEEEM 1600 rpm
Duration: 1:59 h
Lower the temperature with the X
button and increase the temperature
with the Ybutton.
Multiple selections
A tick 9will indicate which value was
selected.
Further extras
9Water plus ;
8Extra rinse ,
Push the Xor Ybutton to move the text
in the display upwards or downwards.
Confirm the selected value with OK.
Then select the next value.
Single selection
A value is always selected. This value is
always marked with a tick (. All other
values are automatically deselected.
Gentle action
Off (;
On ,
Press the Xor Ybutton to move the
text in the display upwards or
downwards. Confirm the selected value
with OK.
Leaving the sub-menu
Select Back #or wait for 15 seconds.
The display will switch automatically
back.
Operating the washing machine
12

The following can be set via the
display:
–Wash temperature
–Final spin speed
–Soak time
–Delay start
–Cancellation of a programme
–Safety lock
The programmable function Further
programmes/Settings 4is used to
select the following programmes:
– Steam care
– Sportswear
– Trainers
– Outerwear
– Proofing
– Soft toys
– First wash
–Silks /
–Pillows
–Curtains
–Separate rinse
–Starch
Optional programme packages
You can can retrospectively purchase
one or more programme packages.
These will be uploaded into the
electronics of your washing machine.
You can purchase the following
programme packages:
–Baby
–Eco
–Home XL
–Hygiene & Kids
– Medic
– You can then select these extra
programmes via the programmable
function Further programmes/
Settings 4.
Operating the washing machine
13

Preparing the appliance for
use
Before using the washing machine
for the first time, ensure that it is
correctly installed and connected.
See "Installation and connection".
This washing machine has
completed a comprehensive
functional test. A small quantity of
water remains in the drum as a result.
The initial operation consists of six
steps. The washing machine guides
you automatically through steps 1to 5.
1. Welcome screen
^Press the Kbutton.
The "Willkommen" screen will appear for
three seconds. The display will then
switch to the screen for setting the
language.
The welcome screen will appear in
the display every time the washing
machine is switched on until a
programme lasting longer than
1 hour has been completed.
2. Setting the language
You will be asked to select the
language you require for the display. It
is possible to change the language at
any time via the programmable
functions Further programmes/Settings
4in the Settings menu.
Sprache
deutsch ;
english ,
^Push the Xand Ybutton to select the
language you want. Confirm with OK.
3. Setting the time of day
The display for setting the time will
appear.
Time
12:00
^Push the Xor Ybutton to select the
hours.
^Confirm with OK. Proceed to set the
minutes in the same way.
Before using for the first time
14

4. Reminder to remove transit bars
To avoid the risk of damage, the
transit bars must be removed before
the machine is used for the first time.
See "Installation and connection" for
instructions on how to do this.
^After removing the transit bars (if this
has not already been done by your
fitter), press the OK button.
5. Carrying out the initial set up
according to the operating
instructions
The inital set up is complete when a
programme without laundry has been
run.
^Confirm the prompt with OK.
Your machine is now ready for the first
programme to be run.
15:00
Select programme
6. Running your first programme
The washing machine has a load
sensor which provides assistance with
loading and instructions on adding
detergent. In order for the load sensor
to operate properly, the Cottons 60°C
programme without laundry or
detergent needs to be run.
^Turn on the tap.
^Turn the programme selector to the
Cottons programme.
Cottons
60°C 1600 rpm
Duration: 1:34 h
^Press the Start/Stop button.
^At the end of the programme switch
the machine off.
The machine is now ready for use.
Before using for the first time
15

Before you can use the washing
machine, the load sensor has to be
calibrated to zero as you would with
bathroom scales.
^Switch on the washing machine.
^Open the drum door.
^Turn the programme selector to the
Cottons programme.
^Press and hold the Load/Detergent
button pressed in until the following
message appears in the display:
:Zero setting OK
^Switch off the washing machine.
Calibrating the load sensor to zero
16

Energy and water consumption
–Water consumption and energy
usage are determined by the size of
the load. To make the most out of
your machine, load the maximum dry
load for the programme you are
using.
–When smaller amounts of laundry are
washed, the automatic load
recognition system will reduce the
amount of water, time and energy
used. This may mean that the time
left shown in the display is adjusted
during the course of the wash
programme.
– Use the Express 20 programme for
small loads.
– Modern detergents enable washing
at reduced temperatures (e.g. 20°C).
Use appropriate temperature
settings for saving energy.
– To maintain hygienic conditions in
the washing machine, it is
recommended that you occasionally
run a wash with a temperature of at
least 60°C. The Hygiene Info
message in the display reminds you
to do this.
–Using the Cottons Eco 40°C
programme is recommended for a
normally soiled load and is the
programme used in energy/water
consumption tests in accordance
with AS/NZS 2040 (refer to
Consumption data).
–Hot and cold water connection is
standard in this machine. Hot water
connection offers the following
advantages:
– decreased running time
– increased energy savings with
greenhouse-friendly hot water
such as solar-heated systems
Detergent consumption
–Do not exceed the amounts of
detergent recommended by the
manufacturer on the packaging.
–Adjust the dosage to the degree of
soiling of the laundry.
– Reduce the amount of detergent for
smaller loads. Use the
Load/Detergent button.
Choosing the correct Extra (Short,
Soak, Pre-wash)
Select:
– A wash programme together with the
Short Extra option for light to normal
soiling where there are no obvious
marks.
–A wash programme without any
Extras for normal to heavy soiling
with visible staining.
–A wash programme together with the
Soak Extra option for heavily soiled
laundry.
–The Pre-wash Extra option for
laundry with large amounts of dirt
(e.g. dust, sand).
When drying with a tumble dryer
Selecting the highest possible spin
speed for the wash programme will
save energy when drying in a tumble
dryer afterwards.
Washing environmentally and economically
17

Brief instructions
The headings numbered A,B,C,...
show the operating sequence and can
be used as brief instructions.
ASort the laundry
^Empty all pockets.
,Foreign objects (e.g. nails,
coins, paper clips, etc.) can cause
damage to garments and
components in the machine.
^Badly soiled areas, stains etc. should
be cleaned as soon as possible,
preferably whilst still fresh. Spillages
should be carefully dabbed off using
a soft colourfast cloth. Do not rub!
Badly soiled areas can be pre-treated
with liquid detergent, stain removers
etc. first, following the manufacturer's
instructions. With particularly stubborn
stains, ask your dry cleaner for advice.
,If you use a solvent-based
cleaning agent (e.g. one containing
benzene) to pre-treat a stain, make
sure that any plastic parts (e.g.
buttons) are protected, and that the
cleaning agent is rinsed off before
washing the garment in the
machine.
,Do not use solvent-based
cleaning agents in this machine.
^Sort the laundry by colour and by
care label. Most garments have a
textile care label in the collar or side
seam.
Dark textiles often contain excess dye
and should be washed separately
several times first. Always wash whites
and coloureds separately.
– Curtains: Remove lead weights first
or place in a laundry bag.
–Underwiring and collar stiffeners:
Any loose wiring in bras, shirt collar
stiffeners, etc. should be removed or
sewn-in.
–Close any zips, fasten hooks and
eyes etc. before washing.
–Fasten duvet covers etc. to prevent
small items from being rolled up
inside them.
Do not wash any items in this machine
which are specified by the
manufacturer as not washable on the
care label (hsymbol).
How to wash correctly
18

BSwitch on the washing machine
The interior drum lighting will come on.
It will go out a few minutes later to
save energy. To switch the drum
lighting back on, press the Door
button.
All the programme indicator lights will
come on, and the display will ask you to
select a programme.
CSelect a programme
Via the programme selector:
^Turn the programme selector to the
required programme.
Via the programmable function Further
programmes/Settings 4:
^Turn the programme selector to
Further programmes/Settings 4
and other programmes will be shown
in the display.
Further programmes
Settings !;
Steam care ,
^Push the Xor Ybutton to select the
programme you want. Confirm with
OK.
The display will show the selected
programme.
How to wash correctly
19

DSelect a temperature / spin speed
The suggested temperature and/or spin
speed can be changed if required.
Cottons
60°C 1600 rpm
Duration: 1:34 h
^Push the Xor Ybutton to change the
temperature.
^Push the OK button to go back to
change the spin speed.
Cottons
60°C 1600 rpm
Duration: 1:34 h
^Push the Xor Ybutton to change the
spin speed.
ESelecting Extras
^Select any Extras by pressing the
appropriate button. The relevant
indicator light will come on to show
which Extra has been selected.
^When selecting Further extras 4,
you may select from one of the
following Extras: Water plus,Extra
Rinse,Pre-wash,Soak and Rinse
hold.
Not all the Extras are suitable for use
with every programme.
You can only select Extras which are
compatible with the basic programme
being used.
See "Extras" for further information.
How to wash correctly
20