Miele W 1913 User manual

Operating instructions
for Washing machine
W 1913
To avoid the risk of accidents
or damage to the machine,
it is essential to read these
instructions before it is installed
and used for the first time. M.-Nr. 09 144 190
en - AU, NZ

Disposal of the packing
material
The transport and protective packing
has been selected from materials which
are environmentally friendly for disposal
and can normally be recycled.
Ensure that any plastic wrappings,
bags, etc. are disposed of safely and
kept out of the reach of babies and
young children. Danger of suffocation.
Rather than just throwing these
materials away, please ensure they are
offered for recycling.
Disposal of your old appliance
or machine
Electrical and electronic appliances /
machines often contain materials
which, if handled or disposed of
incorrectly, could be potentially
hazardous to human health and to the
environment. They are, however,
essential for the correct functioning of
your appliance or machine. Therefore,
please do not dispose of your old
machine or appliance with your
household waste.
Please dispose of it at your local
community waste collection / recycling
centre and ensure that it presents no
danger to children while being stored
for disposal.
It should be unplugged or disconnected
from the mains electricity supply by a
competent person.
The plug must be rendered useless
and the cable cut off directly behind the
appliance to prevent misuse.
Caring for the environment
2

Caring for the environment..........................................2
Warning and Safety instructions .....................................6
Operating the washing machine.....................................10
Control panel .....................................................10
Before using for the first time.......................................12
Washing environmentally and economically ..........................13
Energy and water consumption ....................................13
Detergent consumption ..........................................13
How to wash correctly.............................................14
Brief instructions ..................................................14
Extra quiet.....................................................16
Spinning ........................................................19
Final spin speed ..................................................19
Programme chart .................................................20
Extra options ....................................................22
Garment care label symbols ........................................23
Programme sequence .............................................24
Changing the programme sequence .................................26
Cancelling a programme ............................................26
Interrupting a programme ...........................................26
Changing a programme ............................................26
Adding or removing laundry after a programme has started ................27
Safety lock .......................................................27
Contents
3

Detergent .......................................................28
The correct detergent ..............................................28
Water softeners ...................................................30
Washing with several components ....................................30
Fabric conditioners and liquid starch ..................................31
Colour run and dye removers/dyes ....................................31
Cleaning and care ................................................32
Cleaning the drum (Hygiene info) .....................................32
Cleaning the external casing and fascia panel ...........................32
Cleaning the detergent dispenser drawer...............................32
Cleaning the water inlet filters ........................................34
Problem solving guide ............................................35
What to do if......................................................35
The programme does not start .......................................35
The following fault message appears in the display and the programme
has been cancelled. ...............................................36
The following fault message appears in the display at the end of a programme . 37
General problems .................................................38
An unsatisfactory wash result ........................................39
The drum door does not open when you press the Door button..............40
Opening the drum door in the event of a blocked drain outlet
and/or power failure................................................41
After sales service ................................................43
Future updates (PC) .............................................43
Appliance warranty..............................................43
Optional accessories ............................................43
Installation and connection ........................................44
Front view........................................................44
Rear view ........................................................45
Installation surface.................................................46
Installing the washing machine ....................................46
Removing the transit bars ...........................................46
Re-fitting the transit bars ............................................48
Contents
4

Levelling the machine ..............................................49
Screwing out and adjusting the feet .................................49
Washer-dryer stack..............................................50
The Miele water protection system ....................................51
Connection to the water supply .......................................52
Connection to the drainage system....................................53
Electrical connection ...............................................54
Consumption data ................................................55
Consumption data for the nominated energy labelling programme
according to AS/NZS 2040.1 & AS/NZS 2040.2 Standard ..................55
Notes for test institutes: ..........................................55
Technical data ...................................................57
Programmable functions...........................................58
To access programmable functions .................................58
To select a programmable function .................................58
To alter a programmable function ..................................58
To come out of programmable functions .............................58
Language !......................................................58
Water plus .......................................................59
Gentle action .....................................................59
Suds cooling .....................................................59
Code ...........................................................60
Temperature unit ..................................................61
Buzzer ..........................................................61
Keypad tone .....................................................61
Brightness .......................................................61
Contrast .........................................................61
Standby display ...................................................62
Memory .........................................................62
Anti-crease.......................................................62
Optional accessories..............................................63
CareCollection ....................................................63
Contents
5

This washing machine conforms to
current safety requirements.
Inappropriate use can, however,
lead to personal injury and damage
to property.
To avoid the risk of accidents and
damage to the washing machine,
please read these instructions
carefully before using it for the first
time. They contain important
information on its installation, safety,
use and maintenance.
Keep these instructions in a safe
place and ensure that new users are
familiar with the content. Pass them
on to any future owner.
Correct application
~The washing machine is designed
exclusively for domestic purposes and
must only be used to wash garments
which have been declared suitable for
washing by the manufacturer indicated
on the garment care label.
Any other use may be dangerous. The
manufacturer cannot be held liable for
damage resulting from incorrect or
improper use or operation.
~The washing machine is not suitable
for outdoor use.
~This washing machine is not
intended for use by persons (including
children) with reduced physical,
sensory or mental capabilities, or lack
of experience and knowledge, unless
they have been given supervision or
instruction concerning its use by a
person responsible for their safety.
~This washing machine must not be
installed and operated in mobile
installations (e.g. on a ship).
Safety with children
~Keep children away from the
washing machine at all times. It is not a
toy! To avoid the risk of injury, do not
allow children to play on or near it or to
play with its controls. Supervise
children whilst you are using it.
~Older children may only use the
washing machine if its operation has
been clearly explained to them and
they are able to use it safely,
recognising the dangers of misuse.
~For machines with a 'porthole' door,
remember that the porthole glass will
be hot when washing at very high
temperatures.
Do not let children touch it.
Warning and Safety instructions
6

Technical safety
~Before setting up the washing
machine, check it for any externally
visible damage.
Do not install or use a damaged
washing machine.
~Before connecting the washing
machine, ensure that the connection
data on the data plate (voltage and
rated load) match the mains electricity
supply. If in any doubt, consult a
qualified electrician.
~The electrical safety of this washing
machine can only be guaranteed when
continuity is complete between it and
an effective earthing system which
complies with current local and national
safety regulations. It is most important
that this basic safety requirement is
present and regularly tested and where
there is any doubt, the household
wiring system should be inspected by a
qualified electrician. The manufacturer
cannot be held liable for the
consequences of an inadequate
earthing system (e.g. electric shock).
~Do not connect the washing
machine to the mains electricity supply
by an extension lead. Extension leads
do not guarantee the required safety of
the appliance (e.g. danger of
overheating).
~Faulty components must only be
replaced by genuine Miele original
spare parts. Only when these parts are
fitted can the safety standards of the
machine be guaranteed.
~Unauthorised repairs could result in
unforeseen dangers for the user, for
which Miele cannot accept liability.
Repairs should only be undertaken by a
Miele approved service technician.
Ensure current is not supplied to the
machine until after maintenance or
repair work has been carried out.
~If the connection cable is faulty, it
must only be replaced by a Miele
approved service technician to protect
the user from danger.
~In the event of a fault or for cleaning
purposes, the washing machine is only
completely isolated from the electricity
supply when:
– it is switched off at the wall socket
and the plug is withdrawn, or
– it is switched off at the mains, or
– the mains fuse is withdrawn, or the
screw-out fuse is removed (in
countries where this is applicable).
~This washing machine must only be
connected to the on-site water supply
using a new hose kit. Old hoses must
not be re-used.
~In areas which may be subject to
infestation by cockroaches or other
vermin, pay particular attention to
keeping the machine and its
surroundings in a clean condition at all
times. Any damage which may be
caused by cockroaches or other vermin
will not be covered by the machine
warranty.
Warning and Safety instructions
7

~Do not make any alterations to the
washing machine unless authorised to
do so by Miele.
Correct use
~Do not install your washing machine
in rooms where temperatures below
freezing may occur. Frozen hoses may
burst or split. The reliability of the
electronic control unit may be impaired
at temperatures below freezing point.
~Before using the washing machine
for the first time, check that the transit
bars at the rear of the machine have
been removed (see section on
"Installation"). During spinning, a transit
bar which is still in place may result in
damage to both the machine and
adjacent furniture or appliances.
~Turn off the tap if the machine is to
be left for any length of time (e.g. holi-
day), especially if there is no floor drain
(gully) in the immediate vicinity.
~Flooding danger.
If hooking the drain hose into a wash
basin, check that the water can drain
off quickly enough to prevent the sink
from overflowing. Make sure the drain
hose is secure, so that the force of the
water flowing out of the hose does not
dislodge it.
~Take care to ensure that foreign
objects (e.g. nails, pins, coins, paper
clips) do not find their way into the
machine with the laundry. These may
damage components of the machine
(e.g. suds container, drum), which in
turn can result in damage to the
laundry.
Warning and Safety instructions
8

~If the correct amount of detergent is
dispensed, the machine should not
need to be descaled. If, however, you
do wish to descale the machine, only
use Miele Descaler for washing
machines and strictly observe the
instructions on the packaging. If in
doubt, contact Miele or your Miele
Chartered Agent.
~Textiles which have been pre-
treated in solvent-based cleaning
agents must be thoroughly rinsed in
clean water before being washed in the
machine.
~Never use solvent-based cleaning
agents, e.g. those containing benzene,
in this machine, as this may result in
damage to component parts and create
toxic fumes. Such agents also pose a
fire and explosion hazard.
~Never use solvent-based cleaning
agents, e.g. those containing benzene,
to clean the outside surfaces of this
machine. They can cause damage to
plastic surfaces.
~Only use dyes specified by the
manufacturer as being suitable for use
in a domestic washing machine. Always
observe the manufacturer's instructions
carefully.
~Colour run and dye removers
contain sulphur compounds which can
cause damage such as corrosion. Do
not use these products in this machine.
~If liquid detergent comes into
contact with the eyes, rinse them
thoroughly with lukewarm water imme-
diately. If swallowed, seek medical
assistance immediately and retain the
packaging or label for reference. Those
with skin problems or sensitive skin
should avoid their skin coming into
contact with liquid detergent.
~Only remove laundry from the
washing machine once the drum has
stopped turning. Reaching into a
moving drum is extremely dangerous
and could result in injury.
Accessories
~Accessory parts may only be fitted
when expressly approved by Miele. If
other parts are used, warranty,
performance and product liability
claims will be invalidated.
Miele cannot be held liable for
damage caused by non-compliance
with these Warning and Safety
instructions.
Warning and Safety instructions
9

Control panel
aDisplay
See the next page for more
information.
bTemperature button
For selecting a temperature.
cSpin speed button
For selecting the final spin speed or
Rinse hold or No .(Without spin).
dPC / Optical interface
This is used by service technicians
to run diagnostic checks on your
machine and can also be used to
update programming data in the
future.
eStart/Stop button
For starting the programme selected
and cancelling a programme once it
has started.
fExtra option buttons
Various Extra options can be added
to the washing programmes.
gProgramme selector
For selecting a programme. The
indicator light next to the selected
programme will come on. The
programme selector can be turned
clockwise or anti-clockwise.
hDoor button
Opens the machine door.
i_button
For switching the washing machine
on and off.
Operating the washing machine
10

The following are selected via the
display:
– wash temperature
– spin speed
– programmable functions
– cancellation of a programme
– safety lock
The display also shows:
– the programme duration
–the programme sequence
Programme duration
After the start of a programme, the
estimated programme duration will
appear in the display in hours and
minutes.
During the first 8 minutes the washing
machine measures how much water is
being absorbed by the laundry and
uses this to calculate the load. The
programme duration may be longer or
shorter depending on this absorbency
rate.
Programmable functions
The programmable functions can be
used to tailor washing programmes to
suit your individual requirements. In
programming mode, the display will
show the function selected.
Operating the washing machine
11

Before using the machine for the first
time, ensure that it is correctly
installed and connected. See
"Installation and connection". Also
check that the drain filter is securely
tightened to prevent the risk of water
leaks during use.
This washing machine has
completed a comprehensive
functional test. A small quantity of
water remains in the drum as a result.
For safety reasons, spinning is not
possible until the machine has been
prepared for using for the first time. To
activate the spinning function, you must
run a wash programme without laundry
and without detergent.
Using detergent could result in an
excessive build-up of foam.
This also activates the ball valve. The
ball valve prevents detergent escaping
from the suds container into the sump
during a wash programme, thus making
maximum use of the detergent.
^Press the _button in.
If the washing machine is being
switched on for the first time, the
welcome screen will appear.
The welcome screen will not appear
again once a programme lasting
longer than 1 hour has been
completed.
Setting the language
You will be asked to select the
language you require for the display. It
is possible to change the language at
any time via the programmable
functions.
!deutsch
^Select the language you require by
turning the programme selector.
Confirm your selection by pressing
the Start/Stop button.
Reminder to remove transport struts
To avoid the risk of damage, the
transport struts must be removed
before the machine is used for the
first time. See "Installation and
connection" for instructions on how
to do this.
^After removing the transport struts (if
this has not already been done by
your fitter), press the Start/Stop
button.
Running your first programme
Run a Cottons 60°C programme without
any laundry and without detergent.
^Open the tap.
^Press the Start/Stop button.
^At the end of the programme, switch
the machine off.
The machine is now ready for use.
Before using for the first time
12

Energy and water consumption
–Water consumption and energy
usage are determined by the size of
the load.
To make the most out of your
machine, load the maximum dry load
for the programme you are using.
–When smaller amounts of laundry are
washed, the automatic load
recognition system will reduce the
amount of water, time and energy
used. This may mean that the time
left shown in the display is adjusted
during the course of the wash
programme.
– Use the Express 20 programme for
small loads.
– Modern detergents enable washing
at reduced temperatures (e.g. 20°C).
Use appropriate temperature
settings for saving energy.
– To maintain hygienic conditions in
the washing machine, it is
recommended that you occasionally
run a wash with a temperature of at
least 60°C. The Hygiene info
message in the display reminds you
to do this.
–Using the Cottons 40°C programme
is recommended for a normally
soiled load and is the programme
used in energy/water consumption
tests according to AS/NZS 2040
(Refer to consumption data).
Detergent consumption
–Do not exceed the amounts of
detergent recommended by the
manufacturer on the packaging.
–Adjust the dosage to the degree of
soiling of the laundry.
–Reduce the amount of detergent with
smaller loads (approx. 1/3less than
the amount recommended can be
used when washing a half load).
Choosing the correct Extra option
(Short and Pre-wash)
Select:
– A wash programme together with the
Short Extra option for light to normal
soiling where there are no obvious
marks.
– A wash programme without any Extra
options for normal to heavy soiling
with visible staining.
– The Pre-wash Extra option for
laundry with large amounts of dirt
(e.g. dust, sand).
When drying with a tumble dryer
Selecting the highest possible spin
speed for the wash programme will
save energy when drying in a tumble
dryer afterwards.
Washing environmentally and economically
13

Brief instructions
The headings numbered A,B,C,...
show the operating sequence and can
be used as brief instructions.
ASort the laundry
^Empty all pockets.
,Foreign objects (e.g. nails,
coins, paper clips, etc.) can cause
damage to garments and
components in the machine.
^Badly soiled areas, stains etc. should
be cleaned as soon as possible,
preferably whilst still fresh. Spillages
should be carefully dabbed off using
a soft colourfast cloth. Do not rub!
Badly soiled areas can be pre-treated
with liquid detergent, stain removers
etc. first, following the manufacturer's
instructions. With particularly stubborn
stains, ask your dry cleaner for advice.
,If you use a solvent-based
cleaning agent (e.g. one containing
benzene) to pre-treat a stain, make
sure that any plastic parts (e.g.
buttons) are protected, and that the
cleaning agent is rinsed off before
washing the garment in the
machine.
,Do not use solvent-based
cleaning agents in this machine.
^Sort the laundry by colour and by
care label. Most garments have a
textile care label in the collar or side
seam.
Dark textiles often contain excess dye
and should be washed separately
several times first. Always wash whites
and coloureds separately.
– Curtains: Remove lead weights first
or place in a laundry bag.
–Underwiring and collar stiffeners:
Any loose wiring in bras, shirt collar
stiffeners, etc. should be removed or
sewn-in.
–Close any zips, fasten hooks and
eyes etc. before washing.
–Fasten duvet covers etc. to prevent
small items from being rolled up
inside them.
Do not wash any items in this machine
which are specified by the
manufacturer as not washable on the
care label (hsymbol).
How to wash correctly
14

BSwitch on the washing machine
CLoad the drum
^Press the Door button to open the
drum door.
^Unfold the laundry and load loosely
in the drum. Mixing both large and
small items gives better wash results
and also helps distribute the load
evenly during spinning.
The most efficient use of energy and
water is achieved when a full load is
washed. However, do not overload as
this causes creases and reduces
cleaning efficiency.
Make sure that no garments are
caught between the drum door and
seal.
^Shut the door with a gentle swing.
DSelect a programme
^Turn the programme selector
clockwise or anti-clockwise to select
the required programme. The
programme indicator light for the
programme selected will come on.
ESelect a temperature / spin speed
The suggested temperature and/or spin
speed can be changed.
1:49 60° 1300
^Press the Temperature button to alter
the temperature and press the Spin
speed button to alter the spin speed.
How to wash correctly
15

FSelecting Extra options
^Select any Extra options by pressing
the appropriate button. The relevant
indicator light will come on to show
which Extra option has been
selected.
Not all the Extra options are suitable for
use with every programme.
You can only select Extra options which
are compatible with the basic
programme being used.
Short
For light to normal soiling with no visible
staining.
The duration of the main wash is
reduced.
Water plus
The water level in the main wash and
the rinses will be increased if the Water
plus option is selected.
However, you can select other settings
for Water plus. These are described in
"Programmable functions".
Pre-wash+
By pressing the Pre-wash+button, you
cannot only activate Pre-wash, but also
set an extra soak time of one or two
hours.
Press the button:
Once = Pre-wash
Twice = Pre-wash + 1-hour Soak
3 times = Pre-wash + 2-hour Soak
4 times = switched off
Extra quiet
You can reduce the noise level of the
washing machine if you want to wash
during rest periods, e.g. at night.
When selecting Extra quiet, the
machine won't spin and Rinse hold is
activated. The programme duration is
longer.
To deactivate Rinse hold
^Choose the spin speed by pressing
the Spin button.
How to wash correctly
16

GAdd detergent
It is important to dispense the correct
amount, because...
. . . too little detergent results in:
–laundry not getting properly clean
and with time it may become grey
and hard to the touch.
–greasy particles clinging to the
laundry.
–limescale deposits on the heater
elements.
. . . too much detergent results in:
– excessive foam which causes a low
level of agitation and poor wash,
rinse and spin results.
– higher water consumption (an
additional rinse cycle will
automatically switch in).
– a burden to the environment.
^Pull out the detergent drawer and
place detergent in the compartments
as follows:
i
Detergent for Pre-wash (if selecting
Pre-wash, add 1/4of the total amount
recommended). This compartment is
also used for starch formulations
when starching separately.
j
Detergent for the main wash,
including Soak if selected
§
Fabric conditioners or liquid starch
^Close the detergent drawer.
See "Detergent" for further information.
How to wash correctly
17

HStart the programme
^Press the flashing Start/Stop button.
The estimated programme duration will
appear in the display once the
programme has started. During the first
8 minutes the machine measures how
much water is being absorbed by the
laundry. The programme duration may
be longer or shorter depending on this
absorbency rate.
The programme sequence is also
shown in the display. The programme
sequence display shows the stage the
programme has reached.
IRemove the laundry when the
programme has finished.
In the anti-crease phase after the
programme has finished, the following
will appear alternately in the display:
0:00 Anti-crease
and
0:00 Finish
^Press the Door button to open the
drum door.
^Remove the laundry.
Check that all items have been
removed from the drum. Left items
might shrink in the next wash or
discolour other items.
^Check the folds in the door seal for
any small articles, e.g. buttons, which
might be lodged there.
^Switch the machine off with the _
button.
To avoid the build-up of mildew, it is
recommended that the door is left
ajar when the machine is not in use.
How to wash correctly
18

Final spin speed
You can reduce the final spin speed.
However, you cannot select a final spin
speed higher than that shown in the
chart above.
Rinse and interim spin
There is a spin after the main wash and
between the rinses. A reduction in the
final spin speed will also reduce the
interim spin speed. For the programme
Cottons with a spin speed of less than
700 rpm, an additional rinse is
introduced.
To omit the final spin (Rinse hold)
^Press the Spin speed button to
choose the Rinse hold setting. The
laundry will not be spun and will
remain suspended in the final rinse
water. This reduces creasing if the
laundry is not going to be removed
from the drum immediately after the
end of the programme.
–To start the final spin:
The washing machine will display the
maximum spin speed possible. You
can select a lower spin speed. Start
the final spin by pressing the Start/
Stop button.
– To end the programme:
Press the Door button. The water will
drain away. Press the Door button
again to open the door.
To omit rinse and interim spin and
the final spin (No .)
^Press the Spin speed button to
choose the No .setting.
The water will drain away and the
machine will go straight into the anti-
crease stage.
An additional rinse is introduced for
some programmes in this setting.
Spinning
19
Programme rpm
Cottons 1300
Minimum iron 1200
Delicates 600
Woollens /1200
Express 20 1300
Automatic plus 1200
Darks and denim 1200
Intensive plus 1300
Spin 1300
Separate rinse/Starch 1200

Programme chart
20
Cottons Cold to 95°C Max. load 7.0 kg
Item Cottons, linens or cotton mixed fabrics, e.g. table linen, towelling,
underwear, T-shirts etc.
Minimum iron Cold to 60°C Max. load 3.5 kg
Item Synthetics, mixed fibres and easy care cottons.
Note Reduce the spin speed for fabrics which crease easily.
Delicates Cold to 60°C Max. load 2.5 kg
Item For delicate garments made of synthetic fibres, mixed fibres and
rayon.
Curtains, including net curtains, specified as machine-washable by
the manufacturer.
Notes – Dust in curtains usually makes using a programme with a pre-
wash advisable.
– For items which crease easily, deselect the spin.
Woollens /Cold to 40°C Max. load 2.0 kg
Item Machine-washable or hand-washable wool or wool blend fabrics. If
the care label does not specify a temperature, wash using the cold
setting.
Note Reduce the spin speed for fabrics which crease easily.
Express 20 Cold to 40°C Max. load 3.5 kg
Item Cotton items that are only lightly soiled.
Note The Extra option Short is automatically activated.