Miele W 3224 User manual

Operating instructions
for Washing machine
W 3224
To avoid the risk of accidents or
damage to the machine it is
essential to read these instructions
before it is installed and used for the
first time. M.-Nr. 07 616 390
en-GB

Disposal of the packing
material
The transport and protective packing
has been selected from materials which
are environmentally friendly for disposal
and can normally be recycled.
Ensure that any plastic wrappings,
bags etc. are disposed of safely and
kept out of the reach of babies and
young children. Danger of suffocation!
Rather than just throwing these
materials away, please ensure they are
offered for recycling.
Disposal of your old machine
Electrical and electronic machines
often contain materials which, if
handled or disposed of incorrectly,
could be potentially hazardous to
human health and to the environment.
They are, however, essential for the
correct functioning of your machine.
Please do not therefore dispose of it
with your household waste.
Please dispose of it at your local
community waste collection / recycling
centre or contact your Dealer for
advice. Ensure that it presents no
danger to children while being stored
for disposal.
It should be unplugged or disconnected
from the mains electricity supply by a
competent person.
Caring for our environment
2

Caring for our environment .........................................2
Warning and Safety instructions .....................................6
Description of the machine.........................................10
Control panel .....................................................10
Before using for the first time.......................................12
Washing environmentally and economically ..........................13
Energy and water consumption ....................................13
Detergent .....................................................13
Choosing the correct additional option (Short, Soak, Pre-wash)............13
When drying with a tumble dryer ...................................13
How to wash correctly.............................................14
Additional options ................................................19
Short............................................................19
Pre-wash ........................................................19
Soak ............................................................19
Water plus .......................................................19
Spinning ........................................................20
Final spin speed ..................................................20
Rinse and interim spin ...........................................20
To omit the final spin (Rinse hold) ..................................20
To omit rinse and interim spin and the final spin .......................20
Delay start.......................................................21
Programme chart .................................................22
Programme sequence .............................................24
Garment care label symbols ........................................26
Contents
3

Changing the programme sequence .................................27
Cancelling a programme ............................................27
Interrupting a programme ...........................................27
Changing a programme ............................................27
Skipping a programme stage ........................................27
Adding or removing laundry after a programme has started ................28
Detergent .......................................................29
The correct detergent ..............................................29
Water softeners ...................................................30
Washing with several components ....................................30
Fabric conditioners and liquid starch ..................................31
Automatic dispensing of fabric conditioner or liquid starch to laundry at the
end of a programme .............................................31
Adding fabric conditioner or starch separately ........................31
Colour run and dye removers / dyes ...................................31
Cleaning and care ................................................32
External casing and fascia panel .....................................32
Extra cleaning ..................................................32
Cleaning the detergent dispenser drawer...............................32
Cleaning the water inlet filters ........................................34
Problem solving guide ............................................35
The programme does not start .......................................35
The wash programme stops and a fault indicator light comes on. ............36
A fault indicator light comes on but the wash programme continues as normal. . 37
General problems .................................................38
An unsatisfactory wash result ........................................39
The drum door does not open when you press the Door button..............40
Opening the drum door in the event of a blocked drain outlet and/or power failure 41
Blocked drain outlet .............................................41
Contents
4

After sales service ................................................43
Future updates (PC) .............................................43
Appliance guarantee ............................................43
Optional spare parts and accessories ...............................43
Installation and connection ........................................44
Front view........................................................44
Rear view ........................................................45
Installation surface.................................................46
Installing the washing machine ....................................46
Removing the transit bars ...........................................46
Re-fitting the transit bars ............................................48
Levelling the machine ..............................................49
Screwing out and adjusting the feet .................................49
Building under a continuous worktop/in a kitchen run ...................50
Washer and Dryer stack ..........................................50
The Miele water protection system ....................................51
Connection to the water supply .......................................52
Connection to the drainage system....................................53
Electrical connection U.K. ...........................................54
Consumption data ................................................55
Technical data ...................................................56
Programmable functions...........................................58
Water plus system .................................................58
Gentle action .....................................................59
Suds cooling for Cottons ............................................60
Memory function ..................................................61
Soak duration.....................................................62
Optional accessories..............................................63
CareCollection ....................................................63
Contents
5

This washing machine conforms to
current safety requirements.
Inappropriate use can, however,
lead to personal injury and damage
to property.
To avoid the risk of accidents and
damage to the washing machine,
please read these instructions
carefully before using it for the first
time. They contain important
information on its installation, safety,
use and maintenance.
Keep these instructions in a safe
place and ensure that new users are
familiar with the content. Pass them
on to any future owner.
Correct application
~This washing machine is for
domestic use only and can only be
used to wash items which are specified
by the manufacturer to be
machine-washable on the wash care
label, and textiles composed of
hand-washable wool or wool blend
fabrics as well as satin, lace, silk and
other hand-washable garments.
Any other applications may be
dangerous. Miele cannot be held liable
for damage resulting from incorrect or
improper use or operation.
~This washing machine is not
intended for use by persons (including
children) with reduced physical,
sensory or mental capabilities, or lack
of experience and knowledge, unless
they are supervised whilst using it or
have been shown how to use it by a
person responsible for their safety.
Safety with children
~Keep children away from the
washing machine at all times. It is not a
toy! To avoid the risk of injury do not
allow children to play on or near it or to
play with its controls. Supervise
children whilst you are using it.
~Older children may only use the
washing machine if its operation has
been clearly explained to them and
they are able to use it safely,
recognising the dangers of misuse.
~For machines with a 'porthole' door,
remember that the porthole glass will
be hot when washing at very high
temperatures.
Do not let children touch it.
Warning and Safety instructions
6

Technical safety
~Before setting up the washing
machine, check it for any externally
visible damage.
Do not install or use a damaged
washing machine.
~Before connecting the washing
machine, ensure that the connection
data on the data plate (voltage and
connected load) match the mains
electricity supply. If in any doubt,
consult a qualified electrician.
~The electrical safety of this washing
machine can only be guaranteed when
continuity is complete between it and
an effective earthing system which
complies with current local and national
safety regulations. It is most important
that this basic safety requirement is
present and regularly tested, and
where there is any doubt the household
wiring system should be inspected by a
qualified electrician. The manufacturer
cannot be held liable for the
consequences of an inadequate
earthing system (e.g. electric shock).
~Do not connect the washing
machine to the mains electricity supply
by an extension lead. Extension leads
do not guarantee the required safety of
the appliance (e.g. danger of
overheating).
~Faulty components must only be
replaced by genuine Miele original
spare parts. Only when these parts are
fitted can the safety standards of the
machine be guaranteed.
~Unauthorised repairs could result in
unforeseen dangers for the user, for
which Miele cannot accept liability.
Repairs should only be undertaken by a
Miele approved service technician.
Ensure current is not supplied to the
machine until after maintenance or
repair work has been carried out.
~If the connection cable is faulty it
must only be replaced by a Miele
approved service technician to protect
the user from danger.
~In the event of a fault or for cleaning
purposes, the washing machine is only
completely isolated from the electricity
supply when:
– it is switched off at the wall socket
and the plug is withdrawn, or
– it is switched off at the mains, or
– the mains fuse is withdrawn, or the
screw-out fuse is removed (in
countries where this is applicable).
~This washing machine must only be
connected to the on-site water supply
using a new hose kit. Old hoses must
not be re-used.
~In countries where there are areas
which may be subject to infestation by
cockroaches or other vermin, pay
particular attention to keeping the
machine and its surroundings in a
clean condition at all times. Any
damage which may be caused by
cockroaches or other vermin will not be
covered by the guarantee.
Warning and Safety instructions
7

~This washing machine may only be
used in mobile installations such as
ships if a risk assessment of the
installation has been carried out by a
suitably qualified engineer.
~Do not make any alterations to the
washing machine, unless authorised to
do so by Miele.
Correct use
~Do not install your washing machine
in rooms where temperatures below
freezing may occur. Frozen hoses may
burst or split. The reliability of the
electronic control unit may be impaired
at temperatures below freezing point.
~Before using the washing machine
for the first time, check that the transit
bars at the rear of the machine have
been removed (see section on
"Installation and connection"). During
spinning, a transit bar which is still in
place may result in damage to both the
machine and adjacent furniture or
appliances.
~Turn off the stopcock if the machine
is to be left for any length of time (e.g.
holiday), especially if there is no floor
drain (gully) in the immediate vicinity.
~Flooding danger.
If hooking the drain hose into a wash
basin, check that the water can drain
off quickly enough to prevent the sink
from overflowing. Make sure the drain
hose is secure, so that the force of the
water flowing out of the hose does not
dislodge it.
~Take care to ensure that foreign
objects (e.g. nails, pins, coins, paper
clips) do not find their way into the
machine with the laundry. These may
damage components of the machine
(e.g. suds container, drum), which in
turn can result in damage to the
laundry.
~If the correct amount of detergent is
dispensed, the machine should not
need to be descaled. If, however, you
do wish to descale the machine only
use proprietary non-corrosive descaling
agents and strictly observe the
instructions on the packaging. A
special descaling agent is available to
order from the Miele Spare Parts
Department or via the internet on
www.miele-shop.com.
Warning and Safety instructions
8

~Textiles which have been
pre-treated in solvent based cleaning
agents must be thoroughly rinsed in
clean water before being washed in the
machine.
~Never use solvent based cleaning
agents, e.g. those containing benzene,
in this machine, as this may result in
damage to component parts and create
toxic fumes. Such agents also pose a
fire and explosion hazard.
~Never use solvent based cleaning
agents, e.g. those containing benzene,
to clean the outside surfaces of this
machine. They can cause damage to
plastic surfaces.
~Only use dyes specified by the
manufacturer as being suitable for use
in a domestic washing machine. Always
observe the manufacturer's instructions
carefully.
~Colour run and dye removers
contain sulphur compounds which can
cause damage such as corrosion. Do
not use these products in this machine.
~If liquid detergent comes into
contact with the eyes, rinse them
thoroughly with lukewarm water imme-
diately. If swallowed, seek medical
assistance immediately and retain the
packaging or label for reference. Those
with skin problems or sensitive skin
should avoid their skin coming into
contact with liquid detergent.
~Only remove laundry from the
washing machine once the drum has
stopped turning. Reaching into a
moving drum is extremely dangerous
and could result in injury.
Accessories
~Accessory parts may only be fitted
when expressly approved by Miele. If
other parts are used, guarantee,
performance and product liability
claims will be invalidated.
Miele cannot be held liable for
damage caused by non-compliance
with these Warning and Safety
instructions.
Warning and Safety instructions
9

Control panel
aDisplay
See the following page for more
information
bStart button
– For delaying the start of a
programme
– Starts the wash programme
cAdditional option buttons
Additional options can be added to
the basic programme.
Use the top button to select either
the Short,Pre-wash,orSoak option.
Use the lower button to select the
Water plus option. Indicator light on
= option selected
Indicator light off = option not
selected
dIndicator lights for spin speed,
Rinse hold or Without spin
eSpin button
For selecting the final spin speed,
Rinse hold or Without spin
fProgramme selector
For selecting the wash programme
and temperature for that programme
The programme selector can be
turned clockwise or anti-clockwise.
gProgramme sequence indicator
lights
Show which section of the wash
programme has been reached
hCheck lights
iI-On/0-Off button
For switching the machine on or off
or interrupting a programme
jDoor button
Opens the machine door
Description of the machine
10

Display
The display shows:
–delay start
–programmable functions
Delay start
The delay start time selected will
appear in the display.
After the machine has started, the delay
start time counts down. If the delay start
time is more than 10 hours, it will count
down by the hour. If it is less than 9
hours and 59 minutes it will count down
minute by minute.
After the delay start time has elapsed,
the programme begins and the display
goes out.
Programmable functions
The programmable functions can be
used to tailor washing programmes to
suit your individual requirements. In
programming mode, the display will
show the function selected.
Description of the machine
11

Before using the machine for the first
time ensure that it is correctly
installed and connected. See
"Installation and connection". Also
check that the drain filter is securely
tightened. Otherwise there is a risk
of water leakage during use.
This washing machine has
undergone a thorough functional test
in the factory and there will be some
residual water in the drum from this
process.
For safety reasons spinning is not
possible until the machine has been
prepared for using for the first time. To
activate the spinning function you must
run a wash programme without laundry
and without detergent.
Using detergent could result in an
excessive build-up of foam.
This also activates the ball valve. The
ball valve prevents detergent escaping
from the suds container into the sump
during a wash programme, thus making
maximum use of the detergent.
^Open the stopcock.
^Press the I-On/0-Off button in.
^Turn the programme selector to
Cottons 60°C.
^Press Start.
When this programme has finished turn
the programme selector to Finish. Your
washing machine is ready for using for
the first time.
Before using for the first time
12

Energy and water consumption
–Water consumption and energy
usage are determined by the size of
the load.
To make the most out of your
machine, load the maximum dry load
for the programme you are using.
–Use the Automatic and Express
programmes for small loads.
–When smaller amounts of laundry are
washed using the Cottons
programmes, the automatic load
recognition system will reduce the
amount of water, time and energy
used. This may mean that the time
left shown in the display is adjusted
during the course of the wash
programme.
– Using the Cottons 60°C programme
instead of the Cottons 95°C
programme will give energy savings
of between 35% and 45%. This is
sufficient for most levels of soiling.
For stubborn or old stains, use the
Soak option.
–Use the additional option Soak
instead of Pre-wash. If Soak is
followed immediately by a main
wash, the same suds are used.
Detergent
–Do not exceed the amounts of
detergent recommended by the
manufacturer on the packaging.
–Reduce the amount of detergent with
smaller loads (approx. 1/3less than
the amount recommended can be
used when washing a half load).
Choosing the correct additional
option (Short, Soak, Pre-wash)
Select:
–A wash programme together with the
Short option for light to normal soiling
where there are no obvious marks.
– A wash programme without any
additional options for normal to
heavy soiling with visible staining.
– A wash programme together with the
Soak option for heavily soiled
laundry.
– The Pre-wash additional option for
laundry with large amounts of dirt
(e.g. dust, sand).
When drying with a tumble dryer
Selecting the highest possible spin
speed for the wash programme will
save energy when drying in a tumble
dryer afterwards.
Washing environmentally and economically
13

Brief instructions
The headings numbered A,B,C,...
show the operating sequence and can
be used as brief instructions.
ASort the laundry
^Empty all pockets.
,Foreign objects (e.g. nails,
coins, paper clips, etc.) can cause
damage to garments and
components in the machine.
^Badly soiled areas, stains etc. should
be cleaned as soon as possible,
preferably whilst still fresh. Spillages
should be carefully dabbed off using
a soft colourfast cloth. Do not rub!
Badly soiled areas can be pre-treated
with liquid detergent, stain removers
etc. first, following the manufacturer's
instructions. With particularly stubborn
stains ask your dry cleaner for advice.
,If you use a solvent-based clean-
ing agent (e.g. one containing ben-
zene) to pre-treat a stain, make sure
that any plastic parts (e.g. buttons)
are protected, and that the cleaning
agent is rinsed off before washing the
garment in the machine.
,Do not use solvent-based
cleaning agents in this machine.
^Sort the laundry by colour and by
care label. Most garments have a
textile care label in the collar or side
seam.
Dark textiles often contain excess dye
and should be washed separately
several times before being included in
a mixed load. Always wash whites and
coloureds separately.
– Curtains: Remove lead weights first
or place in a laundry bag.
–Underwiring and collar stiffeners:
Any loose wiring in bras, shirt collar
stiffeners, etc. should be removed or
sewn in.
–Knitted garments, trousers and
jeans, T-shirts and sweat shirts: Turn
inside out, if recommended by the
manufacturer.
–Close any zips, fasten hooks and
eyes etc before washing.
–Fasten duvet covers etc. to prevent
small items from being rolled up
inside them.
Do not wash any items in this machine
which are specified by the
manufacturer as not washable on the
care label. (hsymbol)
How to wash correctly
14

BSwitch on the washing machine
CLoad the drum
^Press the Door button to open the
drum door.
^Unfold the laundry and load loosely
into the drum. Mixing both large and
small items gives better wash results
and also helps distribute the load
evenly during spinning.
The most efficient use of energy and
water is achieved when a full load is
washed. However, do not overload as
this causes creases and reduces
cleaning efficiency.
Make sure that no items are caught
between the drum door and seal.
^Shut the door with a gentle swing.
DSelect Delay start (if required)
Make sure that the programme
selector is at the ,Finish position.
^Press the Start button to set the delay
start time.
ESelect a programme
^Turn the programme selector to the
required programme.
If Delay start has not been selected, the
display is now dark.
How to wash correctly
15

FSelect additional option(s)
Each press of the top button selects the
additional options in the following order:
Short,Pre-wash,Soak or no option.
Use the lower button to select the Water
plus option.
^Select the option(s) you want.
Not all the additional options are
suitable for every programme.
You can only select additional
options which are compatible with
the basic programme being used.
GSelect a spin speed
^Press the "Spin" button repeatedly
until the indicator light for the spin
speed you want comes on.
How to wash correctly
16

HAdd detergent
It is important to dispense the correct
amount, because...
. . . too little detergent results in:
–Laundry not getting properly clean
and and in time becoming grey and
hard to the touch.
–Greasy particles clinging to the
laundry.
–Limescale deposits on the heater
elements.
. . . too much results in:
– Excessive foam which causes a low
level of agitation and poor wash,
rinse and spin results.
– Higher water consumption (an
additional rinse cycle will
automatically switch in).
– A burden to the environment.
^Pull out the detergent drawer and
place detergent in the compartments
as follows:
i
Detergent for the pre-wash (divide
the total recommended amount as
follows: add 1/3to compartment i
and 2/3to compartment j). This
compartment is also used for starch
formulations when starching
separately.
j
Detergent for the main wash,
including Soak if selected
§
Fabric conditioners or liquid starch
^Close the detergent drawer.
See "Detergent" for further information.
How to wash correctly
17

IStart the programme
^Press the flashing Start button.
If a delay start time has been selected,
then this will count down in the display.
After the Delay start time has elapsed,
the display goes out and the
programme starts.
JUnload the drum
When the programme has finished, the
Anti-crease/Finish indicator light will
come on.
^Press the Door button to open the
drum door.
^Remove the laundry.
Check that all items have been
removed from the drum. Items left in
the drum could discolour other items
in the next wash or become
discoloured themselves.
^Check the folds in the door seal for
any small articles, e.g. buttons, which
might be lodged there.
^Press and release the I-On/0-Off
button, and turn the programme
selector to ,Finish.
^Close the drum door. Otherwise there
is the danger of objects being placed
inadvertently in the drum. If these
remained unnoticed and were
washed in the next load, they could
damage the laundry.
How to wash correctly
18

You can use the additional option
buttons to augment the basic wash
programmes.
Short
For light to nomal soiling with no
visible staining.
The duration of the main wash is
reduced.
In the Dark garments and Denim
programmes, 2 rinses will be carried
out instead of 3.
Pre-wash
For laundry with large amounts of dirt
e.g. dust, sand.
Soak
For heavily soiled and stained items
with protein stains (e.g. blood, fats
and oils, cocoa).
–A length of time of between 30
minutes and 2 hours can be
programmed in 30 minute
increments for the soak process.
–The default setting is 2 hours.
To programme in a different soak
period see "Programmable functions –
Soak duration".
Water plus
If you want to increase the water level
for a wash process you can choose one
of four settings for the Water plus
button. See "Programmable functions -
Water plus system".
The machine is set at the factory so that
the water level in the main wash and
rinses will be increased if the Water
plus button is pressed.
Additional options
19

Final spin speed
Programme rpm
Cottons 1300
Minimum iron 1200
Delicates 600
Automatic 900
Dark garments 1200
Shirts 600
Denim 900
Express 1300
Silks 400
Woollens 1200
Drain/Spin 1300
Separate rinse/Starch 1200
You can reduce the final spin speed.
However, you cannot select a final spin
speed higher than that shown in the
chart above.
Rinse and interim spin
There is a spin after the main wash and
between the rinses. A reduction in the
final spin speed will also reduce the
interim spin speed. If a spin speed of
less than 700 rpm is selected for a
Cottons programme, an additional rinse
is introduced.
To omit the final spin (Rinse hold)
^Select the Rinse hold setting. The
laundry will not be spun and will
remain suspended in the final rinse
water. This reduces creasing if the
laundry is not going to be removed
from the drum immediately after the
end of the programme.
–To start the final spin:
The Rinse hold indicator light above
the "Spin" button will be lit up. Use
the "Spin" button to select the spin
speed you want. The final spin will
then begin.
– To end the programme:
Press the Door button. The water will
drain away. Press the Door button
again to open the door.
To omit rinse and interim spin and
the final spin
^Select the Without spin setting. The
laundry is not spun after the final
rinse. The water will drain away and
the machine will go straight into the
anti-crease stage. An additional rinse
is introduced if this setting is selected
with the Cottons,Minimum Iron and
Automatic programmes.
Spinning
20