Miele WWD 120 User manual

Operating instructions
Washing machine
To avoid the risk of accidents or damage to the appliance, it is essential
to read these instructions before it is installed and used for the first time.
en-AU, NZ M.-Nr. 11 409 820

Contents
2
Warning and Safety instructions ......................................................................... 5
Operating the washing machine ........................................................................ 12
Control panel......................................................................................................... 12
How the control panel works ................................................................................ 13
Caring for the environment ................................................................................ 14
Before using for the first time ............................................................................ 15
Removing the protective foil and stickers ............................................................ 15
Opening the door at the end of the programme ................................................... 16
Washing environmentally and economically .................................................... 17
1. Preparing the laundry...................................................................................... 18
2. Loading the washing machine ....................................................................... 19
3. Selecting a programme .................................................................................. 20
4. Adding detergent............................................................................................. 22
Detergent dispenser drawer .................................................................................. 22
CapDosing............................................................................................................. 24
5. Starting the programme ................................................................................. 26
Adding laundry during a programme sequence.................................................... 26
6. At the end of the programme ......................................................................... 27
Spinning................................................................................................................ 28
Final spin speed in wash programmes.................................................................. 28
Delay start ............................................................................................................ 29
Programme chart ................................................................................................ 30
Extras.................................................................................................................... 34
Short...................................................................................................................... 34
Water + .................................................................................................................. 34
Pre-wash ............................................................................................................... 34
The following Extras can be selected in addition to the programme .................... 35
Programme sequence......................................................................................... 36

Contents
3
Changing the programme sequence................................................................. 38
Changing the programme ..................................................................................... 38
Cancelling a programme ....................................................................................... 38
Garment care label symbols............................................................................... 39
Detergent ............................................................................................................. 40
The correct detergent............................................................................................ 40
Detergent dispensing aids..................................................................................... 40
Fabric softeners and liquid starch ......................................................................... 40
Miele detergents.................................................................................................... 42
Cleaning and care ............................................................................................... 44
External casing and fascia panel........................................................................... 44
Cleaning the detergent dispenser drawer ............................................................. 44
Hygiene info(Cleaning the drum) ........................................................................... 46
Cleaning the water inlet filter................................................................................. 46
Problem solving guide ........................................................................................ 47
The programme does not start.............................................................................. 47
The programme is cancelled and a fault indicator light lights up in the control
panel...................................................................................................................... 48
During the programme, a symbol appears in the time display ............................. 49
At the end of the programme, an indicator light lights up in the control panel ..... 49
General problems with the washing machine ....................................................... 50
An unsatisfactory wash result ............................................................................... 52
The door will not open........................................................................................... 53
Opening the door in the event of a blocked drain outlet and/or power cut .......... 54
Service.................................................................................................................. 56
Contact in case of fault ......................................................................................... 56
Optional accessories............................................................................................. 56
Warranty ................................................................................................................ 56
Installation............................................................................................................ 57
Front view .............................................................................................................. 57
Rear view............................................................................................................... 58
Installation surface ................................................................................................ 59
Transporting the washing machine to its installation site...................................... 59
Removing the transit bars ..................................................................................... 59
Refitting the transit bars ........................................................................................ 61

Contents
4
Levelling the machine............................................................................................ 62
Screwing out and adjusting the feet................................................................. 62
Installing under a continuous worktop ............................................................. 63
Washer and dryer stack ................................................................................... 63
The Miele water protection system ....................................................................... 64
Connection to the water supply ............................................................................ 65
Drainage ................................................................................................................ 66
Electrical connection ............................................................................................ 67
Consumption data............................................................................................... 68
Technical data...................................................................................................... 69
Programmable functions .................................................................................... 70
Choosing and selecting programmable functions ................................................ 70
Editing and saving the programmable function .................................................... 71
Exiting the programming level............................................................................... 71
 Keypad tone..................................................................................................... 71
 PIN Code......................................................................................................... 72
 Control panel standby status ......................................................................... 72
 Memory .......................................................................................................... 73
 Longer pre-wash Cottons .............................................................................. 73
 Gentle action .................................................................................................. 73
 Reduce temperature....................................................................................... 73
 Water plus....................................................................................................... 74
 Water plus level ............................................................................................... 74
 Maximum rinse level....................................................................................... 74
 Suds cooling ................................................................................................... 75
 Anti-crease ..................................................................................................... 75
 Backlight brightness dimmed ........................................................................ 75
Detergents and care products ........................................................................... 76
Detergent............................................................................................................... 76
Sensitive Skin (powder detergent).................................................................... 76
Specialist detergents ...................................................................................... 77
Fabric care ...................................................................................................... 78
Additive .......................................................................................................... 78
Machine care products.......................................................................................... 78

Warning and Safety instructions
5
This washing machine complies with all current local and national
safety requirements. However, inappropriate use can lead to
personal injury and damage to property.
Read the operating instructions carefully before using the washing
machine. They contain important information on safety,
installation, use and maintenance of the appliance. This prevents
both personal injury and damage to the washing machine.
In accordance with standard IEC60335-1, Miele expressly and
strongly advises that you read and follow the instructions in
“Installation”, as well as in the “Warning and Safety instructions”.
Miele cannot be held liable for injury or damage caused by non-
compliance with these instructions.
Keep these operating instructions in a safe place and pass them
on to any future owner.
Correct application
 This washing machine is designed for domestic use and for use in
similar environments by guests in hotel or motel rooms, bed &
breakfasts and other typical living quarters. This does not include
common/shared facilities or commercial facilities within hotels,
motels or bed & breakfasts.
 The washing machine is not suitable for outdoor use.
 It must only be used to wash garments which have been declared
suitable for washing by the manufacturer indicated on the garment
care label. Any other use is not permitted. Miele cannot be held
liable for damage resulting from incorrect or improper use or
operation.

Warning and Safety instructions
6
 This washing machine is not intended for use by persons
(including children) with reduced physical, sensory or mental
capabilities, or lack of experience and knowledge, unless they have
been given supervision or instruction concerning its use by a person
responsible for their safety.
Safety with children
 Young children must not be allowed to use this appliance.
 Older children may only use the appliance when its operation has
been clearly explained to them and they are able to use it safely,
recognising the dangers of misuse.
 Cleaning work may only be carried out by older children under the
supervision of an adult.
 Please supervise children in the vicinity of the washing machine
and do not let them play with it.
Technical safety
 Please observe the instructions in “Installation” and “Technical
data”.
 Before setting up the washing machine, check it for any externally
visible damage. Do not install or use a damaged machine.
 Before connecting the washing machine, ensure that the
connection data on the data plate (fuse rating, voltage and
frequency) matches the mains electricity supply. If in any doubt,
consult a qualified electrician.

Warning and Safety instructions
7
 Reliable and safe operation of this washing machine can only be
assured if it has been connected to the mains electricity supply.
 The electrical safety of this washing machine can only be
guaranteed when continuity is complete between it and an effective
earthing system which complies with current local and national
safety regulations. It is most important that this basic safety
requirement is present and regularly tested and, where there is any
doubt, the household wiring system should be inspected by a
qualified electrician. Miele cannot be held liable for the
consequences of an inadequate earthing system (e.g. electric
shock).
 Do not connect the washing machine to the mains electricity
supply by a multi-socket adapter, extension lead or similar. These do
not guarantee the required safety of the machine (fire hazard due to
the risk of overheating).
 Faulty components must only be replaced by genuine Miele spare
parts. Miele can only guarantee the safety of the appliance when
Miele replacement parts are used.
 The electrical socket must be easily accessible after installation so
that the machine can be disconnected from the electricity supply if
necessary.
 Unauthorised repairs could result in unforeseen dangers for the
user, for which Miele cannot accept liability. Repairs should only be
undertaken by a Miele authorised service technician, otherwise any
subsequent damage will not be covered by the warranty.

Warning and Safety instructions
8
 If the connection cable is faulty, it must only be replaced by a
Miele approved service technician to protect the user from danger.
 In the event of a fault or for cleaning purposes, the washing
machine is only completely isolated from the electricity supply when:
– it is switched off at the wall socket and the plug is withdrawn, or
– it is switched off at the mains circuit breaker.
 The machine must only be connected to the on-site water supply
using a new hose kit. Old hose kits must not be re-used. Check the
condition of the hoses regularly so that you can replace them in
good time and avoid the risk of any water damage.
 The water flow pressure must be at least 100kPa and must not
exceed 1000kPa.
 This washing machine must not be installed and operated in
mobile installations (e.g. on a ship).
 Do not make any alterations to the machine, unless authorised to
do so by Miele.
 In areas which may be subject to infestation by cockroaches or
other vermin, pay particular attention to keeping the machine and its
surroundings in a clean condition at all times. Any damage which
may be caused by cockroaches or other vermin will not be covered
by the machine warranty.

Warning and Safety instructions
9
Correct use
 Do not install the washing machine in a room where there is a risk
of frost. Frozen hoses may burst or split. The reliability of the
electronic control unit may be impaired at temperatures below
freezing point.
 Before using the machine for the first time, check that the transit
bars at the rear of the machine have been removed (see “Installation
- Removing the transit bars”). During spinning, a transit bar which is
still in place may result in damage to both the machine and adjacent
furniture or appliances.
 Turn off the tap if the machine is to be left for any length of time
(e.g. holiday), especially if there is no floor drain (gully) in the
immediate vicinity.
 Flooding danger.
If hooking the drain hose into a laundry washtub, check that the
water can drain off quickly enough to prevent the laundry tub from
overflowing. Make sure the drain hose is secure, so that the force of
the water flowing out of the hose does not dislodge it.
 Take care to ensure that foreign objects (e.g. nails, pins, coins,
paper clips) do not find their way into the machine with the laundry.
These may damage components of the machine (e.g. suds
container, drum), which in turn can result in damage to the laundry.
 The maximum load for this washing machine is 8 kg (dry weight).
See the “Programme chart” for the maximum recommended loads
for individual programmes.

Warning and Safety instructions
10
 If the correct amount of detergent is dispensed, the machine
should not need to be descaled. If, however, you do wish to descale
it, only use a proprietary natural citric acid based descaling agent.
Miele recommends using Miele descaler for washing machines
which is available to order online at shop.miele.com (depending on
country) or from Miele. Strictly observe the instructions on the
packaging.
 Textiles which have been pre-treated in solvent based cleaning
agents must be thoroughly rinsed in clean water before being
washed in the machine.
 Do not use solvent based cleaning agents, e.g. those containing
benzine, in this machine, as this may result in damage to component
parts and create toxic fumes. Such agents also pose a fire and
explosion hazard.
 Do not use solvent based cleaning agents, e.g. those containing
benzine, to clean the external surfaces of the machine. They can
cause damage to plastic surfaces.
 Only use dyes specified by the manufacturer as being suitable for
use in a domestic washing machine. Always observe the
manufacturer's instructions carefully.
 Colour run and dye removers contain sulphur compounds which
can cause damage such as corrosion. Do not use these products in
this machine.
 If detergent comes into contact with the eyes, rinse them
thoroughly with lukewarm water immediately. If swallowed, seek
medical assistance immediately and retain the packaging or label for
reference. Those with skin problems or sensitive skin should avoid
their skin coming into contact with detergent.

Warning and Safety instructions
11
Accessories
 Only use genuine Miele spare parts and accessories with this
appliance. If spare parts or accessories from other manufacturers
are used, this will invalidate the warranty, and Miele cannot accept
liability.
 A Miele tumble dryer can be stacked on top of a Miele washing
machine using the appropriate stacking kit (available as an optional
accessory). Please make sure you order the correct one for the Miele
washing machine and Miele tumble dryer.
Miele cannot be held liable for damage caused by non-compliance
with these Warning and Safety instructions.

Operating the washing machine
12
Control panel
aControl panel
The control panel consists of a time
display and various sensor controls.
The individual sensors are explained
in the following.
bSensor controls – temperature
for selecting the temperature.
cSensor controls – spin speeds
for selecting the spin speed.
dSensor controls for Extras
You can supplement wash
programmes with Extras.
If a wash programme has been
selected, the sensor controls for the
possible Extras light up dimly.
eIndicator lights
lights up if there are faults with
the water inlet and drainage
lights up if excess detergent
was used
lights up as a reminder about
hygiene information
The Add laundryfunction
cannot be selected
fSensor controls – CapDosing
CapDosing of fabric care
products (e.g. fabric softener)
CapDosing of additives (e.g.
booster)
CapDosing of detergent (for the
main wash only)

Operating the washing machine
13
gTime display
After the programme has started, the
programme duration will appear in
the display in hours and minutes.
When Delay start is being used, the
programme duration will appear after
the Delay start time has elapsed.
h   sensor controls
The Delay start time selected will
appear in the time display.
After the programme has started, the
Delay start time will begin to count
down.
Once the Delay start time has
elapsed, the programme begins and
the estimated programme duration
appears in the time display.
After touching the sensor, a
later start time for the
programme (Delay start) can be
selected. Once selected, 
lights up brightly.
The duration of the Delay start
period is increased by touching
the sensor.
The duration of the Delay start
period is reduced by touching
the sensor.
i Start/Add laundrysensor
The programme can be started
as soon as the sensor is
flashing on and off. Touching
theStart/Add laundry sensor
starts the selected programme.
The sensor lights up
constantly.
Once the programme has been
started, theStart/Add laundry
sensor allows you to add
laundry.
jOptical interface
For service technicians.
kProgramme selector
This is used for selecting
programmes and for switching off
the appliance. The washing machine
is switched on by selecting a
programme, and switched off by
turning the programme selector to
the  position.
How the control panel works
The , , , ,  and  sensors
react to fingertip contact. Selection is
possible as long as the respective
sensor is illuminated.
If a sensor is brightly lit, this means:
currently selected
If a sensor is dimly lit, this means:
selection possible

Caring for the environment
14
Disposal of the packing
material
The transport and protective packaging
has been selected from materials which
are environmentally friendly for
disposal, and can normally be recycled.
Recycling the packaging reduces the
use of raw materials in the
manufacturing process and also
reduces the amount of waste in landfill
sites. Ensure that any plastic
wrappings, bags etc. are disposed of
safely and kept out of the reach of
babies and young children. Danger of
suffocation.
Disposing of your old
appliance
Electrical and electronic appliances
often contain valuable materials. They
also contain specific materials,
compounds and components, which
were essential for their correct function
and safety. These could be hazardous
to human health and to the environment
if disposed of with your domestic waste
or if handled incorrectly. Please do not,
therefore, dispose of your old appliance
with your household waste.
Please dispose of it at your local
community waste collection / recycling
centre for electrical and electronic
appliances. You are also responsible for
deleting any personal data that may be
stored on the appliance prior to
disposal. Please ensure that your old
appliance poses no risk to children
while being stored prior to disposal.

Before using for the first time
15
Damage resulting from incorrect
installation and connection.
Installing and connecting the
washing machine incorrectly will
cause serious damage to property.
See “Installation”.
Removing the protective foil
and stickers
Remove:
– the protective foil from the door
– any stickers from the front and the lid
Please do not remove any labels
(e.g. the data plate) which are visible
when you open the door.
Remove the drain hose elbow
from the drum
An elbow piece for the drain hose is
stored in the drum.
Pull open the door.
Remove the elbow piece.
Shut the door with a gentle swing.
This washing machine has undergone
a complete functional test at the
factory and there will be some residual
water in the drum from this process.

Before using for the first time
16
Running the first programme
Turn on the tap.
Turn the programme selector to the
Cottonsposition.
The washing machine is now switched
on and in the control panel the
temperature 60°C lights up.
Touch the Start/Add laundrysensor.
The programme will start.
After 10minutes, the indicators dim,
except for theStart/Add laundry
sensor.
Opening the door at the end of
the programme
The door remains locked during the
Anti-crease phase. The control panel
lights up for 10 minutes after the
programme ends. The control panel
then goes out and theStart/Add
laundry sensor flashes.
Turn the programme selector to the
position.
 appears in the time display and
the indicator light goes out.
The door will unlock.
Useful tip: After the Anti-crease phase,
the washing machine will have switched
off and the door unlocked
automatically. The control panel is
completely dark.
Take hold of the door and pull it
open.
Useful tip: For safety reasons, close the
door when the washing machine is not
in use. Otherwise there is a danger of
objects being placed inadvertently in
the drum. If these remain unnoticed and
were washed in the next load, they
could damage the laundry. An open
door is also a danger to pets and
children.
The appliance is now ready for use.

Washing environmentally and economically
17
Energy and water consumption
– To get the most out of your machine,
load the maximum dry load for the
programme you are using.
The energy and water consumption
will be the lowest in relation to the
size of the load.
– When smaller amounts of laundry are
washed, the Auto load control system
will reduce the amount of water and
energy used.
– Use the Express 20 programme for
small, lightly soiled loads.
– Modern detergents make it possible
to wash at lower temperatures (e.g.
20°C). Using lower temperature
settings will save energy.
– To maintain the hygiene of the
machine, carry out a hot wash (above
60°C) at regular intervals. The 
indicator will come on to remind you
to carry out a hot wash.
Detergent consumption
– Do not exceed the amounts of
detergent recommended by the
manufacturer on the packaging.
– Adjust the dosage to the degree of
soiling of the laundry.
– Reduce the amount of detergent with
smaller loads (approx. ⅓ less than
the amount recommended can be
used when washing a half load).
Selecting the correct Extra (Short
and Pre-wash)
Select:
– a wash programme together with the
Short Extra for light soiling where
there are no obvious marks.
– a wash programme without any
Extras for normal to heavy soiling
with visible marks.
– the Pre-wash Extra for laundry with
large amounts of soiling (e.g. dust,
sand).
When drying with a tumble dryer
Selecting the highest possible spin
speed for the wash programme will
save energy when drying in a tumble
dryer afterwards.

1. Preparing the laundry
18
Empty all pockets.
Damage due to foreign objects.
Nails, coins, paper clips, and so on
can cause damage to garments and
components in the machine.
Check the laundry before washing
and remove any foreign objects.
Sorting the laundry
Sort the laundry by colour and by
care label. Most garments have a
textile care label in the collar or side
seam.
Useful tip: Dark textiles often contain
excess dye and should be washed
separately several times before being
included in a mixed load. Always wash
white and coloured items separately.
Pre-treating stains
Badly soiled areas and stains should
be cleaned as soon as possible,
preferably whilst still fresh. Spillages
should be carefully dabbed off using
a soft, colourfast cloth. Do not rub.
Useful tip: Please refer to the Miele
website or Miele@mobile App for more
information on stain removal.
Damage due to solvent-based
cleaning agents.
Cleaning agents containing benzine,
stain remover, etc., can damage
plastic parts.
When pre-treating garments, make
sure that any plastic parts (e.g.
buttons) do not come into contact
with cleaning agent.
Risk of explosion due to solvent-
based cleaning agents.
If solvent-based cleaning agents are
used, an explosive mixture can form.
Never use solvent-based cleaning
agents in the washing machine.
General tips
– Curtains: Remove lead weights first
or place in a laundry bag.
– Underwiring and collar stiffeners: Any
loose wiring in bras, shirt collar
stiffeners, etc. should be removed or
sewn in.
– Close any zips, attach Velcro
fasteners, fasten hooks and eyes etc.
before washing.
– Fasten duvet covers and pillow cases
to prevent small items from being
rolled up inside them.
Do not wash any items in this machine
which are specified by the manufacturer
as not washable on the care label (
symbol).

2. Loading the washing machine
19
Opening the door
Take hold of the door and pull it
open.
Check the drum for pets or foreign
objects before loading it with
laundry.
The most efficient use of energy and
water is achieved when a full load is
washed. However, do not overload as
this reduces cleaning efficiency and
causes creases.
Unfold the laundry and load loosely in
the drum.
Mixing both large and small items
gives better wash results and also
helps distribute the load evenly during
spinning.
Useful tip: Please note the maximum
load for the different wash programmes.
Closing the door
Make sure that no items are caught
between the door and the seal.
Shut the door with a gentle swing.

3. Selecting a programme
20
Programme selection
The washing machine is switched on by
turning the programme selector to a
wash programme.
Turn the programme selector to the
required programme.
The likely wash time is shown in the
time display and the pre-set
temperature and spin speed light up in
the control panel.
Selecting the temperature and spin
speed
The wash programme's pre-set
temperature and spin speed light up
brightly. The choice of temperatures
and spin speeds selectable for the
wash programme light up dimly.
The temperatures reached in the
washing machine may differ from the
selected temperatures. The
combination of energy input and
washing time achieves an optimum
washing result.
Touch the sensor for the temperature
you want. It then lights up brightly.
Touch the sensor for the spin speed
you want. It then lights up brightly.