Miele W 1913 User manual

Operating instructions
for Washing machine
W 1913
To avoid the risk of accidents
or damage to the machine,
it is essential to read these
instructions before it is installed
and used for the first time. M.-Nr. 09 492 650
en - AU, NZ

Disposal of the packing
material
The transport and protective packing
has been selected from materials which
are environmentally friendly for disposal
and can normally be recycled.
Ensure that any plastic wrappings,
bags, etc. are disposed of safely and
kept out of the reach of babies and
young children. Danger of suffocation.
Rather than just throwing these
materials away, please ensure they are
offered for recycling.
Disposal of your old appliance
or machine
Electrical and electronic appliances /
machines often contain materials
which, if handled or disposed of
incorrectly, could be potentially
hazardous to human health and to the
environment. They are, however,
essential for the correct functioning of
your appliance or machine. Therefore,
please do not dispose of your old
machine or appliance with your
household waste.
Please dispose of it at your local
community waste collection / recycling
centre and ensure that it presents no
danger to children while being stored
for disposal.
It should be unplugged or disconnected
from the mains electricity supply by a
competent person.
The plug must be rendered useless
and the cable cut off directly behind the
appliance to prevent misuse.
Caring for the environment
2

Caring for the environment..........................................2
Warning and Safety instructions .....................................6
Operating the washing machine.....................................13
Control panel .....................................................13
Before using for the first time.......................................15
Washing environmentally and economically ..........................16
Energy and water consumption ....................................16
Detergent consumption ..........................................16
How to wash correctly.............................................17
Brief instructions ..................................................17
Extra quiet.....................................................19
Spinning ........................................................22
Final spin speed ..................................................22
Programme chart .................................................23
Extra options ....................................................25
Programme sequence .............................................26
Garment care label symbols ........................................28
Changing the programme sequence .................................29
Cancelling a programme ............................................29
Interrupting a programme ...........................................29
Changing a programme ............................................29
Adding or removing laundry after a programme has started ................30
Safety lock .......................................................30
Contents
3

Detergent .......................................................31
The correct detergent ..............................................31
Water softeners ...................................................33
Washing with several components ....................................33
Fabric conditioners and liquid starch ..................................34
Colour run and dye removers/dyes ....................................34
Cleaning and care ................................................35
Cleaning the drum (Hygiene info) .....................................35
Cleaning the external casing and fascia panel ...........................35
Cleaning the detergent dispenser drawer...............................35
Cleaning the water inlet filters ........................................37
Problem solving guide ............................................38
What to do if......................................................38
The programme does not start .......................................38
The following fault message appears in the display and the programme
has been cancelled. ...............................................39
The following fault message appears in the display at the end of a programme . 40
General problems .................................................41
An unsatisfactory wash result ........................................42
The drum door does not open when you press the Door button..............43
Opening the drum door in the event of a blocked drain outlet
and/or power failure................................................44
After sales service ................................................46
Future updates (PC) .............................................46
Appliance warranty..............................................46
Optional accessories ............................................46
Installation and connection ........................................47
Front view........................................................47
Rear view ........................................................48
Installation surface.................................................49
Installing the washing machine ....................................49
Removing the transit bars ...........................................49
Re-fitting the transit bars ............................................51
Contents
4

Levelling the machine ..............................................52
Screwing out and adjusting the feet .................................52
Washer-dryer stack..............................................53
The Miele water protection system ....................................54
Connection to the water supply .......................................55
Connection to the drainage system....................................56
Electrical connection ...............................................57
Consumption data ................................................58
Consumption data for the nominated energy labelling programme
according to AS/NZS 2040.1 & AS/NZS 2040.2 Standard ..................58
Notes for test institutes: ..........................................58
Technical data ...................................................60
Programmable functions...........................................61
To access programmable functions .................................61
To select a programmable function .................................61
To alter a programmable function ..................................61
To come out of programmable functions .............................61
Language !......................................................61
Water plus .......................................................62
Gentle action .....................................................62
Suds cooling .....................................................62
Code ...........................................................63
Temperature unit ..................................................64
Buzzer ..........................................................64
Keypad tone .....................................................64
Brightness .......................................................64
Contrast .........................................................64
Standby display ...................................................65
Memory .........................................................65
Anti-crease.......................................................65
Optional accessories..............................................66
CareCollection ....................................................66
Contents
5

This washing machine conforms to current safety requirements.
Inappropriate use can, however, lead to personal injury and
damage to property.
To avoid the risk of accidents and damage to the washing
machine, please read these instructions carefully before using it
for the first time. They contain important information on its
installation, safety, use and maintenance.
Keep these instructions in a safe place and ensure that new users
are familiar with the content. Pass them on to any future owner.
Correct application
~This washing machine is designed for domestic use and for use
in similar environments by guests in hotel or motel rooms, bed &
breakfasts and other typical living quarters. This does not include
common/shared facilities or commercial facilities within hotels,
motels or bed & breakfasts. It must only be used to wash garments
which have been declared suitable for washing by the manufacturer
indicated on the garment care label.
Any other use may be dangerous. The manufacturer cannot be held
liable for damage resulting from incorrect or improper use or
operation.
~The washing machine is not suitable for outdoor use.
~This washing machine is not intended for use by persons
(including children) with reduced physical, sensory or mental
capabilities, or lack of experience and knowledge, unless they have
been given supervision or instruction concerning its use by a person
responsible for their safety.
~This washing machine must not be installed and operated in
mobile installations (e.g. on a ship).
Warning and Safety instructions
6

Safety with children
~Keep children away from the washing machine at all times. It is
not a toy! To avoid the risk of injury, do not allow children to play on
or near it or to play with its controls. Supervise children whilst you
are using it.
~Older children may only use the washing machine if its operation
has been clearly explained to them and they are able to use it
safely, recognising the dangers of misuse.
~For machines with a 'porthole' door, remember that the porthole
glass will be hot when washing at very high temperatures.
Do not let children touch it.
Warning and Safety instructions
7

Technical safety
~Before setting up the washing machine, check it for any externally
visible damage.
Do not install or use a damaged washing machine.
~Before connecting the washing machine, ensure that the
connection data on the data plate (voltage and rated load) match
the mains electricity supply. If in any doubt, consult a qualified
electrician.
~The electrical safety of this washing machine can only be
guaranteed when continuity is complete between it and an effective
earthing system which complies with current local and national
safety regulations. It is most important that this basic safety
requirement is present and regularly tested and where there is any
doubt, the household wiring system should be inspected by a
qualified electrician. The manufacturer cannot be held liable for the
consequences of an inadequate earthing system (e.g. electric
shock).
~Do not connect the washing machine to the mains electricity
supply by an extension lead. Extension leads do not guarantee the
required safety of the appliance (e.g. danger of overheating).
~Faulty components must only be replaced by genuine Miele
original spare parts. Only when these parts are fitted can the safety
standards of the machine be guaranteed.
~Please refer to the information in "Installation and connection" and
"Technical data".
~The accesibility of the plug must be always ensured in order to
separate the washing machine from the mains.
Warning and Safety instructions
8

~Unauthorised repairs could result in unforeseen dangers for the
user, for which Miele cannot accept liability. Repairs should only be
undertaken by a Miele approved service technician.
Ensure current is not supplied to the machine until after
maintenance or repair work has been carried out.
~If the connection cable is faulty, it must only be replaced by a
Miele approved service technician to protect the user from danger.
~In the event of a fault or for cleaning purposes, the washing
machine is only completely isolated from the electricity supply when:
–it is switched off at the wall socket and the plug is withdrawn, or
– it is switched off at the mains, or
– the mains fuse is withdrawn, or the screw-out fuse is removed (in
countries where this is applicable).
~This washing machine must only be connected to the on-site
water supply using a new hose kit. Old hoses must not be re-used.
~In areas which may be subject to infestation by cockroaches or
other vermin, pay particular attention to keeping the machine and its
surroundings in a clean condition at all times. Any damage which
may be caused by cockroaches or other vermin will not be covered
by the machine warranty.
~Do not make any alterations to the washing machine unless
authorised to do so by Miele.
Warning and Safety instructions
9

Correct use
~The maximum load capacity is 7 kg (dry laundry). See the
"Programme chart" for the specific load capacities of individual
programmes.
~Do not install your washing machine in rooms where temperatures
below freezing may occur. Frozen hoses may burst or split. The
reliability of the electronic control unit may be impaired at
temperatures below freezing point.
~Before using the washing machine for the first time, check that
the transit bars at the rear of the machine have been removed (see
section on "Installation"). During spinning, a transit bar which is still
in place may result in damage to both the machine and adjacent
furniture or appliances.
~Turn off the tap if the machine is to be left for any length of time
(e.g. holiday), especially if there is no floor drain (gully) in the imme-
diate vicinity.
~Flooding danger.
If hooking the drain hose into a wash basin, check that the water can
drain off quickly enough to prevent the sink from overflowing. Make
sure the drain hose is secure, so that the force of the water flowing
out of the hose does not dislodge it.
~Take care to ensure that foreign objects (e.g. nails, pins, coins,
paper clips) do not find their way into the machine with the laundry.
These may damage components of the machine (e.g. suds
container, drum), which in turn can result in damage to the laundry.
~The new hose sets supplied with the appliance are to be used.
Old hose sets should not be re-used.
Warning and Safety instructions
10

~If the correct amount of detergent is dispensed, the machine
should not need to be descaled. If, however, you do wish to descale
the machine, only use Miele Descaler for washing machines and
strictly observe the instructions on the packaging. If in doubt,
contact Miele or your Miele Chartered Agent.
~Fabrics that have been treated with solvent-based cleaning
agents must be rinsed out in water before washing in the washing
machine.
~Never use solvent-based cleaning agents, e.g. those containing
benzene, in this machine, as this may result in damage to
component parts and create toxic fumes. Such agents also pose a
fire and explosion hazard.
~Never use solvent-based cleaning agents, e.g. those containing
benzene, to clean the outside surfaces of this machine. They can
cause damage to plastic surfaces.
~Dyes need to be suitable for use in your washing machine and
can only be used in domestic quantities. Follow the manufacturer's
instructions carefully.
~Sulphur compounds in dye removers can cause corrosion. Dye
removers must not be used in the washing machine.
~If detergent comes into contact with eyes, rinse out immediately
with lukewarm water. If swallowed, see a doctor immediately.
Persons with skin wounds or sensitive skin should avoid contact with
washing detergent.
Warning and Safety instructions
11

Accessories
~Only use genuine Miele spare parts and accessories with this
appliance.
If non-Miele parts are used, warranty, performance and product
liability claims may be invalidated.
~Miele tumble dryers can be stacked with Miele washing
machines. To enable this, a stacking kit can be purchased from
Miele as an optional accessory. Please ensure that you order the
correct stacking kit to match the washing machine and tumble dryer
combination.
Miele cannot be held liable for damage caused by non-
compliance with these Warning and Safety instructions.
Warning and Safety instructions
12

Control panel
aDisplay
See the next page for more
information.
bTemperature button
For selecting a temperature.
cSpin speed button
For selecting the final spin speed or
Rinse hold or No .(Without spin).
dPC / Optical interface
This is used by service technicians
to run diagnostic checks on your
machine and can also be used to
update programming data in the
future.
eStart/Stop button
For starting the programme selected
and cancelling a programme once it
has started.
fExtra option buttons
Various Extra options can be added
to the washing programmes.
gProgramme selector
For selecting a programme. The
indicator light next to the selected
programme will come on. The
programme selector can be turned
clockwise or anti-clockwise.
hDoor button
Opens the machine door.
i_button
For switching the washing machine
on and off.
Operating the washing machine
13

The following are selected via the
display:
– wash temperature
– spin speed
– programmable functions
– cancellation of a programme
– safety lock
The display also shows:
– the programme duration
–the programme sequence
Programme duration
After the start of a programme, the
estimated programme duration will
appear in the display in hours and
minutes.
During the first 8 minutes the washing
machine measures how much water is
being absorbed by the laundry and
uses this to calculate the load. The
programme duration may be longer or
shorter depending on this absorbency
rate.
Programmable functions
The programmable functions can be
used to tailor washing programmes to
suit your individual requirements. In
programming mode, the display will
show the function selected.
Operating the washing machine
14

Before using the machine for the first
time, ensure that it is correctly
installed and connected. See
"Installation and connection". Also
check that the drain filter is securely
tightened to prevent the risk of water
leaks during use.
This washing machine has
completed a comprehensive
functional test. A small quantity of
water remains in the drum as a result.
For safety reasons, spinning is not
possible until the machine has been
prepared for using for the first time. To
activate the spinning function, you must
run a wash programme without laundry
and without detergent.
Using detergent could result in an
excessive build-up of foam.
This also activates the ball valve. The
ball valve prevents detergent escaping
from the suds container into the sump
during a wash programme, thus making
maximum use of the detergent.
^Press the _button in.
If the washing machine is being
switched on for the first time, the
welcome screen will appear.
The welcome screen will not appear
again once a programme lasting
longer than 1 hour has been
completed.
Setting the language
You will be asked to select the
language you require for the display. It
is possible to change the language at
any time via the programmable
functions.
!deutsch
^Select the language you require by
turning the programme selector.
Confirm your selection by pressing
the Start/Stop button.
Reminder to remove transport struts
To avoid the risk of damage, the
transport struts must be removed
before the machine is used for the
first time. See "Installation and
connection" for instructions on how
to do this.
^After removing the transport struts (if
this has not already been done by
your fitter), press the Start/Stop
button.
Running your first programme
Run a Cottons rprogramme without
any laundry and without detergent.
^Open the tap.
^Press the Start/Stop button.
^At the end of the programme, switch
the machine off.
The machine is now ready for use.
Before using for the first time
15

Energy and water consumption
–Water consumption and energy
usage are determined by the size of
the load.
To make the most out of your
machine, load the maximum dry load
for the programme you are using.
–When smaller amounts of laundry are
washed, the automatic load
recognition system will reduce the
amount of water, time and energy
used. This may mean that the time
left shown in the display is adjusted
during the course of the wash
programme.
– Use the Express 20 programme for
small loads.
– Modern detergents enable washing
at reduced temperatures (e.g. 20°C).
Use appropriate temperature
settings for saving energy.
– To maintain hygienic conditions in
the washing machine, it is
recommended that you occasionally
run a wash with a temperature of at
least 60°C. The Hygiene info
message in the display reminds you
to do this.
–Using the Cottons 40°C programme
is recommended for a normally
soiled load and is the programme
used in energy/water consumption
tests according to AS/NZS 2040
(Refer to consumption data).
Detergent consumption
–Do not exceed the amounts of
detergent recommended by the
manufacturer on the packaging.
–Adjust the dosage to the degree of
soiling of the laundry.
–Reduce the amount of detergent with
smaller loads (approx. 1/3less than
the amount recommended can be
used when washing a half load).
Choosing the correct Extra option
(Short and Pre-wash)
Select:
– A wash programme together with the
Short Extra option for light to normal
soiling where there are no obvious
marks.
– A wash programme without any Extra
options for normal to heavy soiling
with visible staining.
– The Pre-wash Extra option for
laundry with large amounts of dirt
(e.g. dust, sand).
When drying with a tumble dryer
Selecting the highest possible spin
speed for the wash programme will
save energy when drying in a tumble
dryer afterwards.
Washing environmentally and economically
16

Brief instructions
The headings numbered A,B,C,...
show the operating sequence and can
be used as brief instructions.
ASort the laundry
^Empty all pockets.
,Foreign objects (e.g. nails,
coins, paper clips, etc.) can cause
damage to garments and
components in the machine.
^Badly soiled areas, stains etc. should
be cleaned as soon as possible,
preferably whilst still fresh. Spillages
should be carefully dabbed off using
a soft colourfast cloth. Do not rub!
Badly soiled areas can be pre-treated
with liquid detergent, stain removers
etc. first, following the manufacturer's
instructions. With particularly stubborn
stains, ask your dry cleaner for advice.
,If you use a solvent-based
cleaning agent (e.g. one containing
benzene) to pre-treat a stain, make
sure that any plastic parts (e.g.
buttons) are protected, and that the
cleaning agent is rinsed off before
washing the garment in the
machine.
,Do not use solvent-based
cleaning agents in this machine.
^Sort the laundry by colour and by
care label. Most garments have a
textile care label in the collar or side
seam.
Dark textiles often contain excess dye
and should be washed separately
several times first. Always wash whites
and coloureds separately.
– Curtains: Remove lead weights first
or place in a laundry bag.
–Underwiring and collar stiffeners:
Any loose wiring in bras, shirt collar
stiffeners, etc. should be removed or
sewn-in.
–Close any zips, fasten hooks and
eyes etc. before washing.
–Fasten duvet covers etc. to prevent
small items from being rolled up
inside them.
Do not wash any items in this machine
which are specified by the
manufacturer as not washable on the
care label (hsymbol).
How to wash correctly
17

BSwitch on the washing machine
CLoad the drum
^Press the Door button to open the
drum door.
^Unfold the laundry and load loosely
in the drum. Mixing both large and
small items gives better wash results
and also helps distribute the load
evenly during spinning.
The most efficient use of energy and
water is achieved when a full load is
washed. However, do not overload as
this causes creases and reduces
cleaning efficiency.
Make sure that no garments are
caught between the drum door and
seal.
^Shut the door with a gentle swing.
DSelect a programme
^Turn the programme selector
clockwise or anti-clockwise to select
the required programme. The
programme indicator light for the
programme selected will come on.
ESelect a temperature / spin speed
The suggested temperature and/or spin
speed can be changed.
1:49 r1300
^Press the Temperature button to alter
the temperature and press the Spin
speed button to alter the spin speed.
How to wash correctly
18

FSelecting Extra options
^Select any Extra options by pressing
the appropriate button. The relevant
indicator light will come on to show
which Extra option has been
selected.
Not all the Extra options are suitable for
use with every programme.
You can only select Extra options which
are compatible with the basic
programme being used.
Short
For light to normal soiling with no visible
staining.
The duration of the main wash is
reduced.
Water plus
The water level in the main wash and
the rinses will be increased if the Water
plus option is selected.
However, you can select other settings
for Water plus. These are described in
"Programmable functions".
Pre-wash+
By pressing the Pre-wash+button, you
cannot only activate Pre-wash, but also
set an extra soak time of one or two
hours.
Press the button:
Once = Pre-wash
Twice = Pre-wash + 1-hour Soak
3 times = Pre-wash + 2-hour Soak
4 times = switched off
Extra quiet
You can reduce the noise level of the
washing machine if you want to wash
during rest periods, e.g. at night.
When selecting Extra quiet, the
machine won't spin and Rinse hold is
activated. The programme duration is
longer.
To deactivate Rinse hold
^Choose the spin speed by pressing
the Spin button.
How to wash correctly
19

GAdd detergent
It is important to dispense the correct
amount, because...
. . . too little detergent results in:
–laundry not getting properly clean
and with time it may become grey
and hard to the touch.
–greasy particles clinging to the
laundry.
–limescale deposits on the heater
elements.
. . . too much detergent results in:
– excessive foam which causes a low
level of agitation and poor wash,
rinse and spin results.
– higher water consumption (an
additional rinse cycle will
automatically switch in).
– a burden to the environment.
^Pull out the detergent drawer and
place detergent in the compartments
as follows:
i
Detergent for Pre-wash (if selecting
Pre-wash, add 1/4of the total amount
recommended). This compartment is
also used for starch formulations
when starching separately.
j
Detergent for the main wash,
including Soak if selected
§
Fabric conditioners or liquid starch
^Close the detergent drawer.
See "Detergent" for further information.
How to wash correctly
20