Miele W 916 User manual

Operating instructions
for washing machine
W 916
It is essential to read these opera-
ting instructions before installing or Q
using the machine to avoid the risk
of accident, or damage to the
machine. M.-Nr. 04616 0

Contents
page
Guide to the machine. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Warning and Safety instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Preparation for use
Help to protect our environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Operation
Washing environmentally and economically . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
How to wash correctly (brief instructions) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Changing a programme sequence . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Adding or removing washing after programme start . . . . . . . . . . . . . . . . . . . . . . . 1
Adding detergent. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Adding fabric conditioner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Programme chart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Programme sequence . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
– Wash care symbols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Additional options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Delay start/time left display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Maintenance
Cleaning and Care. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
What to do if, . . . ? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
After-sales service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Installation and connection
Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Plumbing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Electrical connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Activating the programmable functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Consumption data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Technical data. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
2

Guide to the machine
1Electric supply cable
2Inlet hose with "Waterproof" system
3Flexible drain hose (with detachable
swivel elbow)
4Detergent dispenser drawer
5Facia panel with controls
6Drum door
7Panel for access to fluff filter,
drain pump and emergency release
8front: two height-adjustable
leg-levellers
rear: automatic leveller

Guide to the machine
b“Delay start“ button
cTime display “h mins”
d“Door” pushbutton
opens the drum door
e“I-ON/0-OFF” switches the
machine on/off or
interrupts the programme
Detergent dispenser drawer
Compartment i - Pre-wash
Compartment j - Main wash
Compartment p (with lid) - Conditioner
fPushbuttons for additional
programmable options
gSpin speed selector
hProgramme sequence indicator
(LED control lights)
iProgramme selector
4

Warning and Safety Instructions
Read the operating instructions be-
fore using this machine for the first
time. They contain important infor-
mation about the safety, use and
maintenance of the machine. This
will avoid the risk of accidents and
damage to the machine.
Keep these operating instructions in
a safe place and ensure that new
users are familiar with the content.
Pass them on to any future owner of
the machine.
Correct usage
Only use the washing machine to
wash items which are declared by
the manufacturer to be machine-wash-
able on the wash-care label.
Any other applications may be dan-
gerous. The manufacturer is not liable
for damage resulting from improper
use or operation.
Technical safety
Before setting up the machine,
check it for any externally visible
damage.
Before connecting the machine, en-
sure that the connection data on
the data plate (fusing, voltage and fre-
quency) matches the mains electricity
supply. If in any doubt, consult a quali-
fied electrician.
The electrical safety of this ma-
chine can only be guaranteed
when continuity is complete between
the machine and an effective earthing
system which complies with local and
national regulations. It is most import-
ant that this basic safety requirement is
regularly tested by a qualified electri-
cian.
The manufacturer cannot be held re-
sponsible for the consequences of an
inadequate earthing system.
The machine is built in accordance
with current safety requirements.
Unauthorised repairs could result in un-
foreseen dangers for the user, for
which the manufacturer cannot accept
responsibility. Repairs should only be
undertaken by a Miele approved engin-
eer.
The machine is only completely iso-
lated from the electricity supply
when:
– it is switched off at the wall socket
and the plug is withdrawn, or
– it is switched off at the mains, or
– the mains fuse is withdrawn.
5

Warning and Safety Instructions
The Miele "Waterproof system" pro-
tects from water damage when:
– The machine is correctly plumbed in.
If a fault has been identified, the ma-
chine must be examined by a compe-
tent person before further use.
Faulty components must only be
exchanged for Miele original spare
parts. Only when these parts are fitted
can the safety standards of the ma-
chine be guaranteed.
Use
Do not install your washing ma-
chine in rooms where tempera-
tures below freezing may occur.
Frozen hoses may burst under press-
ure. The reliability of the electronic con-
trol system may be impaired at tem-
peratures below freezing point.
In countries where there are areas
which may be subject to infesta-
tion by cockroaches or other vermin,
pay particular attention to keeping the
appliance and its surroundings in a
clean condition at all times. Any dam-
age which may be caused by cock-
roaches or other vermin will not be
covered by the appliance guarantee.
Before using the machine for the
first time, check that the transit fit-
ting at the rear of the machine has
been removed (see section on "Installa-
tion"). During spinning, a transit fitting
which is still in place may result in dam-
age to both the machine and adjacent
furniture or appliances.
Turn off the stopcock if the ma-
chine will be left for any length of
time (e.g. holiday), especially if there is
no floor drain (gully) in the immediate vi-
cinity.
Flooding danger.
If hooking the drain hose into a
wash basin, check that the water can
drain off quickly enough to prevent the
sink from overflowing.
Make sure the drain hose is secure, so
that the force of the water flowing out of
the hose does not dislodge it. Other-
wise this will result in flooding.
Take care to ensure that foreign ob-
jects (e.g. nails, needles, coins,
paper clips, etc.) do not find their way
into the machine with the washing (e.g.
in pockets). Foreign objects can dam-
age components of the machine, which
in turn can result in damage to the
washing.
6

Warning and safety instructions
If the correct amount of detergent
is dispensed, the machine should
not need to be descaled. If, however,
you do wish to descale the machine
only use proprietary non-corrosive de-
scaling agents and strictly observe the
instructions. Consult the Miele Cus-
tomer Service Department.
Textiles which have been pre-
treated in detergents containing
solvents must be thoroughly rinsed in
clean water before being washed in the
machine.
Never use detergents containing
solvents in this machine, as this
may result in damage to component
parts and create toxic fumes. Such
detergents also pose a fire and explo-
sion hazard.
Dye removers may contain sulphur
compounds which may damage
washing machines. Only use dyes or
dye removers specified by the manu-
facturer as being suitable for use in a
washing machine. Always observe the
manufacturer’s instructions carefully.
If washing at very high tempera-
tures remember that the porthole
glass will be hot. Do not let children
touch it during a hot wash programme.
Always make sure the drum is sta-
tionary before reaching in to
remove washing. Reaching into a mov-
ing drum is extremely dangerous.
This machine is intended for do-
mestic use, and the guarantee is
on this understanding. If the machine is
used in a commercial environment, the
user is responsible for ensuring con-
formity to all relevant regulations.
Accessories
Accessory parts may only be fitted
when expressly approved by
Miele. If other parts are used, guaran-
tee, performance and product liability
claims may be invalidated.
Disposal of your old machine
Before discarding an old machine
unplug it. Render the plug useless.
Cut off the cable directly behind the ap-
pliance to prevent misuse.
7

Help to protect our environment
Disposal of the packing
material
The transport and protective packing is
mostly manufactured from the following
recycled or re-useable materials:
– corrugated paper/card
– polystyrene - CFC-free
– untreated surplus wood
– chipboard, contains no phenolic
resins
– polyethylene foil (PE)
– packaging straps: polyropylene (PP)
Rather then just throwing these ma-
terials away, please take them to the
nearest local authority collection point
for specific waste.
Disposal of your old machine
Old machines may contain material
which can be reclaimed or recycled.
Please contact your dealer, your local
waste collection centre or scrap mer-
chant about potential recycling
schemes.
Ensure that the machine presents no
danger to children while being stored
for disposal.
See the appropriate section in the
Warning and Safety instructions.
8

Washing environmentally and economically
Caring for the environment means sav-
ing water, energy and detergent when
washing but without compromising on
results.
The key to a good wash result is finding
the best combination of amount of
detergent, temperature, length of pro-
gramme and the machine’s technology.
If necessary, some programmes are
longer to achieve this effect. With the
"Hydromatic" system, the drum can re-
volve at different speeds. Longer and
slower action together with pauses for
steeping, work towards a good result.
The automatic load control facility en-
sures the correct water level for the
type of fabric and laundry load being
washed. Sometimes it even appears
that there is no water in the drum.
Normally, main wash is sufficient for a
clean result, so a pre-wash is not auto-
matically included in the programmes.
If it is wanted, a simple press on the
pre-wash selector includes it.
Economy tips
To help you wash most economically,
remember the following tips:
– The automatic load control facility
allows you to wash individual loads
of between 1 and 5 kg. Ideally wash
with the maximum load specified for
each programme. This uses the en-
ergy to the best advantage.
– Only use the correct amount of deter-
gent required for the water hardness
level in your area, according to the
detergent manufacturer’s recommen-
dations.
– If washing is not heavily stained, se-
lect a lower temperature setting than
indicated on the wash care label but
do not additionally select "Short".
– Use the "Short wash" option for wash-
ing that is only very lightly soiled, but
do not additionally reduce the tem-
perature.
– Using the additional "Soak" option
allows you to reduce the tempera-
ture used in the main wash.
9

How to wash correctly
The headings numbered (1,2,3,...)
show the operating sequence and can
be used as a brief guide.
Before washing
1Prepare the wash load
Empty all pockets.
Foreign objects (e.g. nails, coins,
paper clips etc) can cause damage
to textiles and components in the
machine.
Sort the washing
Most garments have a textile care label
in the collar or side seam. Sort the
washing by care label symbols. The
symbols are explained on page 20.
Only wash items in this machine which
are declared by the manufacturer as
being machine washable on the textile
care label.
Dark textiles often contain excess dye
and should be washed separately sev-
eral times before being included in a
mixed load.
Delicate textiles should be washed sep-
arately in a delicates programme.
Only wash textiles made from wool or
wool mixtures if the textile care label
states that they are suitable for ma-
chine washing.
Pre-treating the washing
Badly soiled areas, e.g. collars and
cuffs, and water soluble stains can be
pre-treated with bar soap, liquid deter-
gent or detergent mixed into a solution
or paste.
With particularly stubborn stains ask
your Dry Cleaner for advice.
Do not use solvent based cleaning
agents in this machine.
2Open the door and load the drum
Unfold washing and load loosely in the
drum. To achieve best results it is advis-
able to make up mixed loads consist-
ing of both large and small items.
This improves the washing effect and
helps distribute the load evenly to keep
the machine stable and reduce the
noise level during spinning.
Overloading reduces the wash result
and causes more creasing.
Maximum load weights are noted
below:
COTTONS. . . . . . . . . . . . . . . . . . 5.0 kg
MINIMUM IRON . . . . . . . . . . . . . 2.5 kg
DELICATES/SYNTHETICS. . . . . 1.0 kg
WOOL . . . . . . . . . . . . . . . . . . . . . 1.0 kg
QUICK WASH . . . . . . . . . . . . . . . 2.5 kg
SEPARATE RINSE . . . . . . . . . . . 5.0 kg
10

How to wash correctly
Curtains:
Remove lead weights and strips or
place in a laundry bag.
Any loose wiring in bras etc.,should be
removed or swen in.
Woollens and knitted garments:
Turn inside out, if the manufacturer rec-
ommends it.
3Close the drum door
Make sure that there is no obstruction
between the drum door and seal.
4Open the stopcock.
5Add detergent.
See Section on Detergent for details.
To start a programme
1Turn the programme selector
to Finish / Start.
2Press the “I-ON/0-OFF”button.
3Press additional option button
where required
See Section on the “Delay start” option.
4Select spin cycle speed
5Position the programme selector
on the the desired programme
The programme selector can be turned
to the left or the right.
After washing
1Turn the programme selector
to “Finish/Start”
2Press the “I-ON/0-OFF”button.
3Press the “Door”button.
Only remove washing from the ma-
chine once the drum has stopped
turning, otherwise you may seri-
ously injure yourself.
4Remove the washing
5Check the folds in the door seal
for any small articles such as but-
tons which might be lodged there.
Make sure the drum is empty, other-
wise, when the machine is next
used items may become damaged
(e.g. shrink) or cause other washing
to discolour.
6Close the drum door.
Otherwise there is a danger of objects
being placed inadvertently in the drum.
If these remained unnoticed and were
washed in the next load, they could
damage the washing.
11

Changing the programme sequence
Stopping a programme
Turn the programme selector to “Fin-
ish/Start”.
Interrupting a programme
Press the “I-ON/0-OFF” buttton.
To continue the programme, switch the
machine back on.
Changing an incorrectly selected pro-
gramme:
Turn the programme selector to “Fin-
ish/Start”.
A new programme can be selected
when only the “ON” indicator light is
still on.
Changing a programme which has
been locked, see Section on Activating
programmable functions.
To omit a programme stage.
Turn the programme selector to “Fin-
ish/Start”
As soon as the programme sequence
light for the stage at which the pro-
gramme should continue starts flashing:
turn the programme selector switch
to the appropriate programme within
3 seconds.
12

Adding or removing washing after programme start
Washing can be added or removed
after the programme has already
started, when using the following pro-
grammes:
– COTTONS
– MINIMUM IRON
– QUICK WASH 40°C
Press the “Door” button in and hold it
until the door springs open. Add or
remove items.
Press the “Short wash” button if it
had previously been selected.
Shut the door.
COTTONS and QUICK WASH 40°C
The door can be opened in the follow-
ing programme stages:
– Main wash
– Rinses
Please note that the door can only be
opened when the suds temperature is
less than 55°C.
MINIMUM IRON
The door can be opened during the fol-
lowing programme stage:
– Main wash
Washing cannot be added later if using
the following additional options or func-
tions:
– “Water plus” (the water level is in-
creased)
– Programme lock (e.g. to prevent
children from opening the door dur-
ing the wash cycles).
1

Adding detergent
All modern detergents produced for
automatic washing machines are suit-
able, including liquid, compact (con-
centrated) and special application
detergents. Use dispensing aids, e.g.
balls, if these are supplied with the
detergent. Woollens and knitwear con-
taining wool mixtures should be
washed using a detergent specifically
designed for washing woollens.
Amounts of detergent are recom-
mended on the packaging. The right
amount to dispense will depend on the
following:
– the quantity of the washing
– the water hardness level (check with
your local water supplier)
– the level of soiling
Water Hardness
Hardness
range Type of water
(hardness)
Total
hardness
(mg/l)
°dH
(German)
I soft 0 - 1 0 0° - 7°
II medium 1 0 - 250 7° - 14°
III hard 250 - 80 14° - 21°
IV very hard over 80 over 21°
It is important to dispense the
correct amount, because...
...too little detergent results in the fol-
lowing:
– The washing will not be properly
clean and will in time become grey
and hard to the touch.
– Greasy particles cling to the washing.
– Lime deposits on the heater ele-
ments.
...too much detergent results in the
following:
– Excessive foam.
– Low level of agitation.
– Poor washing and rinsing results.
Water is taken in through compartment
j in the main wash. If the capacity of
compartment j is insufficient for the
amount of detergent needed (e.g. in
very hard water areas), the Customer
Service Engineer can adjust the ma-
chine so that water and detergent can
also be taken into the main wash
through compartment i.
Water Softeners
A water softener can be used to cut
down on the use of detergents in water
hardness ranges II-IV. Dispense ac-
cording to the amount specified on the
packaging. First add detergent and
then the water softener.
Use a quantity of detergent as for soft
water.
We recommend: if you wash using sev-
eral components (e.g. special applica-
tion detergents), dispense the agents
in the following order into compartment
j :
1. Detergent
2. Water softener
. Stain salts
This way the agents are distributed bet-
ter.
14

Fabric conditioners/starch formulations
Fabric conditioners/Texturisers
Fabric conditioners make garments
soft and fluffy to handle and help pre-
vent static cling when tumble drying.
Dispense according to the manufac-
turer’s instructions.
Texturisers are synthetic starch formula-
tions and give body to items e.g. shirts,
tablecloths and bed linen.
Open the lid of compartment p.
Add fabric conditioner, but do not ex-
ceed the max. level mark..
Close the compartment lid and push
the drawer back in.
– The conditioner is automatically dis-
pensed in the last rinse. At the end
of the programme a small amount of
water remains in the fabric condi-
tioner compartment p.
– If preferred, select “Rinse hold” to
allow the load to steep in the fabric
conditioner / retexturiser.
Starch / liquid starch
Prepare and dispense the starch sol-
ution in accordance with the manu-
facturer’s instructions.
Add to compartment i .
Select the spin speed.
Turn the programme selector to
“Starch” .
– The “Soak / Pre-wash” indicator will
light up.
– If the washing is not be be spun at
the end of the programme after
starching, turn the spin speed selec-
tor to “without final spin”. Water will
be drained away at the end of the
starch stage.
– If the washing is to be steeped in the
starch solution after the starch stage
(to lessen creasing), turn the spin
speed selector to “Rinse hold”.
To continue:
select a spin speed.
15

Programme selection
Programme Fabric Temperature
range
COTTONS
9876
Cottons and linen fabrics eg bedlinen, table linen,
towelling, jeans, T-shirts and nappies. 95°C to 0°C
MINIMUM IRON
4321
(60°C) white nylon white polyester fabrics, (50°C)
coloured nylon, polyester, cotton and viscose fabrics
with special finishes, acrylic cotton fabrics, coloured
polyester / cotton fabrics. (40° / 0°C) minimum iron
fabrics not washable at higher temperatures, (60 -
0°C).
60°C to 0°C
DELICATES
a@
Acrylics acetate and triacetate, socks and stockings in
man-made fibres (not wool or wool blends), (+ gentle
action if needed).
60°C to cold
Curtains declared machine-washable by the
manufacturer (pre-wash probably advisable) 0°C to cold
WOOL Programme for machine-washable wool fabrics
bearing the machine-washable care label
(there is not a pre-wash option)
40°C to cold
QUICK WASH 40°C
7
Very lightly soiled fabrics. 40°C
Starch Table cloths, napkins, overalls, uniforms cold
Spin Articles which can be spun eg handwashed items
Drain For use when the cycle stops at “Rinse hold” and the
washing is not to be spun.
SEPARATE RINSE Articles which should be washed by hand and only
rinsed and spun in the machine. cold
16

Programme selection
max. load Additional options Notes
5 kg – Soak
– Pre-wash
– Water plus
– Short wash
with heavily soiled items select “Soak”
or “Pre-wash”
2.5 kg – Soak
– Pre-wash
– Water plus
– Short wash
with heavily soiled items select “Soak”
or “Pre-wash”
For lightly soiled items select “Short
wash”
1 kg – Soak
– Pre-wash
– Short
Use the Wool programme for textiles
with wool content.
If “cold” is selected for the
temperature,the water is warmed to
24°C. This helps the effect of the
detergent
Fill the drum
loosely 1/2 to /4
full
– Soak
– Pre-wash
– Short
Dust in curtains usually makes pre-
wash advisable.
1 kg If “cold” is selected for the
temperature,the water is warmed to
24°C. This helps the effect of the
detergent
2,5 kg – Water plus Add less detergent (half load)
5 kg The washing should be washed but not
treated with fabric conditioner.
5 kg
5 kg
See Section on Additional options for more details.
17

Programme sequence
COTTONS MINIMUM IRON DELICATES
Soak optional optional optional
Pre-wash optional optional optional
Main wash XXX
Top-up rinse from 75°C – –
Graduated rinsing – from 50°C from 50°C
No. of rinses – normal or 41)
–Part load 2
–Short wash 2 2
Rinse and interim spin (rpm) max. 1000 max. 500 –
Final spin (rpm) max. 1600 max. 900 max. 600
Anti-crease spin and loosen max. 0 mins max. 0 mins max. 0 mins
Rinse hold optional optional optional
without final spin optional optional optional
Wash rhythm normal normal gentle action
Water level – Wash
– Rinse low 2)
low 2) low 2) medium 2) high
high
Explanations:
XFunction included
– Function not included
1) A 4th rinse automatically switches in if there is too much foam in the drum, or if a spin speed
lower than 800 rpm has been selected.
2) Increasing the water level:
The water level can be increased from a low level to a higher level by pressing the “Water plus”
button.
Top-up rinse:
Additional water flows into the drum, and the suds are cooled slightly. Hot water might damage
plastic drain pipes.
Graduated rinsing:
The suds are cooled at the end of the wash cycle by water flowing in and being pumped away at
intervals. This minimises the danger of creasing, by avoiding sudden temperature changes.
WOOL:
Wool is susceptible to damage from movement when it is wet. Drum movement times during the
programm are shorter, and the drum rotates more slowly.
18

Programme sequence
QUICKWASH
40°C WOOL Starch Spin SEPARATE RINSE
–––––
––X––
XX–––
–––––
–––––
2 ––2
2 –––
–––––
max. 500 – – – –
max. 1600 max. 900 max. 1600 max. 1600 max. 900
max. 0 mins – max. 0 mins max. 0 mins –
optional optional optional – optional
optional optional optional – optional
normal Wool normal – –
low 2)
medium
medium high low –– –high
Final spin:
The maximum spin speed according to the programme is held constant for a fixed period of time.
In the programmes MINIMUM IRON, WOOL and SEPARATE RINSE the spin speed is automat-
ically limited to 900 rpm and in the DELICATES programme to 600 rpm, even if the selector has
been set to a higher spin speed. A lower speed can be selected.
Anti-crease, spin and loosen:
The anti-crease action guards against the tendency for creases to set in when fabrics have been
left in water for a long time. There is drum movement twice a minute. The anti-crease phase can
be cancelled by pressing in the “Door” button.
Rinse hold:
Interim rinse and spin is carried out in the relevant programmes.
At the end of the final rinse the washing remains suspended in water, if the spin speed selector is
set to “Rinse hold”.
This helps to reduce the possibility of creasing, if the washing is left for some time before being
taken out of the machine.
Without final spin:
Interim rinse and spin is carried out in the relevant programmes.
Washing is not spun after the final rinse, but the water is drained away, and the machine goes
straight into the anti-crease stage.
19

Textile care symbols
Washing
Cottons 987
Minimum iron 4321
Delicates/Synthetics 21
Woollens a@
no bar normal (maximum) agitation
eeg Cottons programme
bar reduced (medium) agitation
feg Minimum iron programme
+ Gentle action, or Delicates
programme
broken much reduced (minimum)
bar agitation, Woollens
gprogramme
Machine washable woollens
Use the special “Wool” programme,
and only wash woollens bearing the
label shown here:
This symbol is registered by the IWS
(International Wool Secretariat).
Hand wash /
do not wash h
dry clean ABC
do not dry clean D
suitable for chlorine bleaching y
not suitable for chlorine bleaching z
Tumble dry
at normal temperature q
at a lower temperature r
do not tumble drys
Ironing
hot ironI
medium hot iron H
cool iron G
do not iron
N.B. If you have any textiles with the
older wash care labels, select a pro-
gramme according to the label below.
Cottons [:\]
Minimum iron ?;\
Delicates ={
Woollens #
20