Milesight UC500 Series User manual

Milesight IoT
UC500 Series
User Guide

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Safety Precautions
Milesight will not shoulder responsibility for any loss or damage resulting from not following the
instructions of this operating guide.
The device must not be remodeled in any way.
Do not place the device close to objects with naked flames.
Do not place the device where the temperature is below/above the operating range.
Make sure electronic components do not drop out of the enclosure while opening.
When installing the battery, please install it accurately, and do not install the reverse or
wrong model.
The device must never be subjected to shocks or impacts.
Declaration of Conformity
UC500 series is in conformity with the essential requirements and other relevant provisions of
the CE, FCC, and RoHS.
© Xiamen Milesight IoT Co., Ltd.
All rights reserved.
All information in this guide is protected by copyright law. Whereby, no organization or individual
shall copy or reproduce the whole or part of this user guide by any means without written
authorization from Xiamen Milesight IoT Co., Ltd.
For assistance, please contact
Milesight technical support:
Email: [e-mail]
Tel: [phone]
Fax: [phone]
Address: 4/F, No.63-2 Wanghai Road,
2nd Software Park, Xiamen, China
Revision History
Date
Doc Version
Description
Jan. 20, 2021
V 1.0
Initial version

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Contents
1. Product Introduction.................................................................................................................................4
1.1 Overview...........................................................................................................................................4
1.2 Features............................................................................................................................................4
2. Hardware Introduction............................................................................................................................. 4
2.1 Packing List..................................................................................................................................... 4
2.2 Hardware Overview........................................................................................................................ 4
2.3 Internal Interfaces...........................................................................................................................5
2.4 Dimensions(mm)............................................................................................................................ 6
3. Hardware Installation............................................................................................................................... 6
3.1 Hardware Switch.............................................................................................................................6
3.2 UC500 Installation.......................................................................................................................... 7
4. Operation Guide.........................................................................................................................................8
4.1 Log in the ToolBox..........................................................................................................................8
4.1.1 NFC Configuration...............................................................................................................8
4.1.2 USB Configuration.............................................................................................................10
4.2 LoRaWAN Settings....................................................................................................................... 11
4.3 Interface Settings......................................................................................................................... 14
4.3.1 RS485 Settings.................................................................................................................. 14
4.3.2 RS232 Settings.................................................................................................................. 17
4.3.3 GPIO Settings.....................................................................................................................18
4.3.4 AI Settings.......................................................................................................................... 20
4.4 Maintenance..................................................................................................................................21
4.4.1 Upgrade.............................................................................................................................. 21
4.4.2 Backup................................................................................................................................ 22
4.4.3 Reset to Factory Default.................................................................................................. 23
5. Milesight IoT Cloud Management........................................................................................................24
5.1 Add a Milesight Gateway.............................................................................................................24
5.2 Add UC500 to Milesight IoT Cloud............................................................................................ 26
6. Device Payload........................................................................................................................................27

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1. Product Introduction
1.1 Overview
UC500 series is a LoRaWAN®controller used for data acquisition from multiple sensors. It
contains different I/O interfaces such as analog inputs, digital inputs, digital outputs, serial ports
and so on, which simplify the deployment and replacement of LoRaWAN®networks.
UC500 series can be easily and quickly configured by NFC or wired USB port. For outdoor
applications, it provides solar or built-in battery power supply and is equipped with IP67-rated
enclosure and M12 connectors to protect itself from water and dust in harsh environments.
1.2 Features
Easy to connect with multiple wired sensors through GPIO/AI/RS232/RS485 interfaces
Long transmission distance up to 11km with line of sight
Waterproof design including IP67 case and M12 connectors
Solar powered and built-in battery optional
Quick wireless configuration via NFC
Compliant with standard LoRaWAN®gateways and network servers
Quick and easy management with Milesight IoT Cloud solution
2. Hardware Introduction
2.1 Packing List
1 × Quick Guide
1 × DC Power Cable
(UC501 only)
1 × Solar Panel Kit
(UC501 Optional)
2 × Hose Clamps
(Optional)
If any of the above items is missing or damaged, please contact your sales Representative.
1 × U50x Device
2 × Data Cables
1 × Mounting
Bracket
Wall Mounting
Kits
1 × Warranty
Card

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2.2 Hardware Overview
UC501 UC502
2.3 Internal Interfaces
DIP Switch:
Interface
DIP Switch
Power Output
12V: 1 on 2 off 3 off
9V: 1 off 2 on 3 off
5V: 1 of 2 off 3 on
Analog Input
4-20mA ADC: 1 off 2 on 3 off
0-10V ADC: 1 on 2 off 3 off
RS485
Add 120 Ω resistor between A and B: 1 on 2 off 3 off
Add 1k Ω pull-up resistor on A: 1 off 2 on 3 off

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Add 1k Ω pull-down resistor on B: 1 of 2 off 3 on
Note:
1) Analog inputs are set to 4-20mA by default, power outputs are set to 12V by default.
2) Power output on interface 1 is used for powering serial port devices, power output on
interface 2 is used for powering analog devices.
Power Button:
Function
Action
LED Indication
Turn On
Press and hold the button for more than 3s.
Off →Static Green
Turn Off
Press and hold the button for more than 3s.
Static Green -> Off
Reset
Press and hold the button for more than 10s.
Note: UC500 will automatically power on after
reset.
Blink 3 times.
Check
On/Off Status
Quickly press the power button.
Light On: Device is on.
Light Off: Device is off.
2.4 Dimensions(mm)
3. Hardware Installation
3.1 Hardware Switch
When using the analog input or power output of UC500 series, please follow the steps to switch
the working mode of hardware interface:
1. Remove the screw caps and take off the roof cover.
2. Change DIP switches that are related analog inputs and power outputs as shown in Section
2.3.
3. Put back the roof cover and screw the screws.
Note: Please turn off the device before changing DIP switches.

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3.2 UC500 Installation
Wall Mounting
Make sure you have wall mounting bracket, bracket mounting screws, wall plugs, wall mounting
screws and other required tools.
Steps:
1. Mount the enclosure to the mounting bracket with the bracket mounting screws.
2. Align the mounting bracket horizontally to the desired position on the wall, use a marker pen
to mark four mounting holes on the wall, and then remove the mounting bracket from the wall.
Note: The connecting lines of adjacent points are at right angles.
3. Drill the four holes by using your drill with a 6 mm drill bit on the positions you marked
previously on the wall.
4. Insert four wall plugs into the holes respectively.
5. Mount the mounting bracket horizontally to the wall by fixing the wall mounting screws into
the wall plugs.

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Pole Mounting
Make sure you have wall mounting bracket, bracket mounting screws, hose clamp and other
required tools.
Steps:
1. Mount the enclosure to the mounting bracket with the bracket mounting screws.
2. Loosen the hose clamp by turning the locking mechanism counter-clockwise.
3. Straighten out the hose clamp and slide it through the rectangular holes in the mounting
bracket, wrap the hose clamp around the pole.
4. Use a screwdriver to tighten the locking mechanism by turning it clockwise.
4. Operation Guide
4.1 Log in the ToolBox
UC500 series can be monitored and configured via ToolBox APP or ToolBox software. Please
select one of them to complete configuration.
4.1.1 NFC Configuration
Preparation:
Smartphone (NFC supported)
Toolbox APP: V1.3.9 and above

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Steps:
1. download and install from Google Play or Apple Store.
2. Enable NFC on the smartphone and open“ToolBox” APP.
3. Attach the smartphone with NFC area to the device to read basic information. In order to
protect the security of devices, password validation is required when configuring via unused
phone . Default password is 123456.
Note:
1) Ensure the location of smartphone NFC area and it’s recommended to take off phone case.
2) If the smartphone fails to read/write configurations via NFC, keep the phone away and back
to try again.
4. Basic information and settings of devices will be shown on Toolbox if it’s recognized
successfully. You can turn on/off the device by tapping the button on the Device Status.
5. Tap “Read” button to check current status of device.
6. Tap “Write” button to write all your settings to the device.

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4.1.2 USB Configuration
Preparation:
Type-C USB cable
PC (Windows 10 is recommended)
Toolbox: V6.35 and above
Steps:
1. Download ToolBox from Milesight IoT website.
2. Open the case of UC500 and connect the UC500 to computer via type-C port.
3. Open the Toolbox and select type as “General”, then click password to log in Toolbox.
(Default password: 123456)
4. After logging in the Toolbox, you can click “Power On” or “Power Off” to turn on/off device
and change settings.

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5. Change settings of LoRaWAN and interfaces, then click “save” to save the configurations.
4.2 LoRaWAN Settings
LoRaWAN settings is used for configuring the transmission parameters in LoRaWAN network.
Step 1: Go to “LoRaWAN -> Basic” of ToolBox software or “Setting->LoRaWAN Settings” for
ToolBox APP to configure join type, App EUI, App Key and other information. You can also keep
all settings by default.
Parameters
Description
Device EUI
Unique ID of the device which can also be found on the label.
App EUI
Default App EUI is 24E124C0002A001.
Application Port
The port used for sending and receiving data, default port is 85.
Note: RS232 data will be transmitted via another port.

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Working Mode
UC501: Class A and Class C are available;
UC502: Class A.
Join Type
OTAA and ABP mode are available.
Application Key
Appkey for OTAA mode, default is 5572404C696E6B4C6F52613230313823.
Device Address
DevAddr for ABP mode, default is the 5th to 12th digits of SN.
Network Session
Key
Nwkskey for ABP mode, default is 5572404C696E6B4C6F52613230313823.
Application
Session Key
Appskey for ABP mode, default is 5572404C696E6B4C6F52613230313823.
Spread Factor
If ADR is disabled, the device will send data via this spread factor.
Confirmed Mode
If the device does not receive ACK packet from network server, it will resend
data 3 times at most.
Rejoin Mode
Reporting interval ≤ 30 mins: device will send specific mounts of LoRaMAC
packets to check connection status every 30 mins; If no reply after specific
packets, the device will re-join.
Reporting interval > 30 mins: device will send specific mounts of LoRaMAC
packets every to check connection status every reporting interval; If no reply
after specific packets, the device will re-join.
ADR Mode
Allow network server to adjust datarate of the device.
Tx Power
Based on LoRaWAN regional parameter document.
Note:
1) Please contact sales for device EUI list if there are many units.
2) Please contact sales if you need random App keys before purchase.
3) Select OTAA mode if you use Milesight IoT cloud to manage devices.
4) Only OTAA mode supports rejoin mode.
Step 2: Go to “LoRaWAN -> Channel” of ToolBox software or “Setting->LoRaWAN Settings” for
ToolBox APP to select supported frequency and select channels to send uplinks. Make sure the
channels match the LoRaWAN gateway.

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If frequency is one of CN470/AU915/US915, you can enter the index of the channel that you
want to enable in the input box, making them separated by commas.
Examples:
1, 40: Enabling Channel 1 and Channel 40
1-40: Enabling Channel 1 to Channel 40
1-40, 60: Enabling Channel 1 to Channel 40 and Channel 60
All: Enabling all channels
Null: Indicates that all channels are disabled
Note:
For -868M model, default frequency is EU868;
For -915M model, default frequency is AU915.

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4.3 Interface Settings
UC500 series support data collection by multiple interfaces including GPIOs, analog inputs and
serial ports. Besides, it can also power the terminal devices by power output interfaces. Basic
settings are as follows:
Step 1: Go to “General->Basic” of ToolBox software or “Setting->General Settings” page to
change the reporting interval.
Parameters
Description
Reporting Interval
Reporting interval of transmitting data to network server.Default: 600s
Note: RS232 transmission will not follow the reporting interval.
The device returns
to the power supply
state
If the device loses power and return to power supply, the device will be
on or off according to this parameter.
Interface 1/2 3V3
Output
Enable 3.3V power output. After enabled, the power output will supply
power continuously.
Change Password
Change the password for Toolbox APP or software to read/write this
device.
Step 2: Go to corresponding pages to change GPIO, analog input or serial port settings as
following chapters.
4.3.1 RS485 Settings
Step 1: Connect RS485 device to RS485 port on interface 1. If you need UC500 to power this
device, please connect the power cable to 5V/9V/12V power output on interface 1.
Step 2: Go to “General -> Serial” of ToolBox software or “Setting->Serial Setting” to enable
RS485 and configure serial port settings. Serial port settings should the same as RS485 terminal
devices.

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Parameters
Description
Interface 1/(Pin 1)
5V/9V/12V
Enable 5V/9V/12V power output of interface 1 to supply power to RS485
terminal devices.
Note: Power output is 12V by default and you can change DIP switches to
change voltage.
Power Output Time
Before Collect
UC500 will power the RS485 terminal devices for a period of time before
collecting data for terminal device initialization.
Baud Rate
300/1200/2400/4800/9600/19200/38400/57600/115200 are available.
Data Bit
8 bit is available.
Stop Bit
1 bit/2 bit are available.
Parity
None, Odd and Oven are available.
Execution Interval
The execution interval between each Modbus command.
Max Resp Time
The maximum response time that the UC500 waits for the reply to the
command. If it does not get a response after the max response time, it is
determined that the command has timed out.
Max Retry Time
Set the maximum retry times after device fails to read data from RS485
terminal devices.
Modbus RS485
bridge LoRaWAN
If this mode is enabled, UC500 will transparent Modbus RTU commands
from network server to RS485 terminal devices and send Modbus reply
originally back to network server.
Port: Select from 2-84, 86-223.

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Step 3: Click to add Modbus channels, then save configurations.
Parameters
Description
Channel ID
Select the channel ID you want to configure, 16 channels selectable.
Name
Customize the name to identify every Modbus channel.
Slave ID
Set Modbus slave ID of terminal device.
Address
The starting address for reading.
Quantity
Set read how many digits from starting address. It fixes to 1.
Type
Select data type of Modbus channels.
Sign
The tick indicates that the value has a plus or minus sign.
Example: If you configure as following picture, UC500 will send Modbus read command to
terminal device regularly: 01 03 00 00 00 01 84 0A
Step 4: For ToolBox software, click “Fetch” to check if UC500 can read correct data from
terminal devices. You can also click “Fetch” on the top of list to fetch all channel data.
Note: Please do not click “Fetch” frequently since response time to reply is differ for every
terminal device.
For ToolBox APP,
a. Tap every Modbus channel, click “Collect” and attach smart phone to device to make device
collect data.

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b. Click “Fetch” and attach smart phone to make APP read the data.
You can also tap “Collect All” and “Fetch All” to fetch all channel data.
4.3.2 RS232 Settings
Step 1: Connect RS232 device to RS232 port on interface 1. If you need UC500 to power this
device, please connect the power cable to 5V/9V/12V power output on interface 1.
Step 2: Go to “General -> Serial” of ToolBox software or “Setting->Serial Setting” to enable
RS232 and configure serial port settings. Serial port settings should the same as RS232 terminal
devices.
Parameters
Description
Interface 1/(Pin 1)
5V/9V/12V
Enable 5V/9V/12V power output of interface 1 to supply power to RS232
terminal devices continuously. Only UC501 supports this feature.

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Note: Power output is 12V by default and you can change DIP switches to
change voltage.
Baud Rate
300/1200/2400/4800/9600/19200/38400/57600/115200 are available.
Data Bit
8 bit is available.
Stop Bit
1 bit/2 bit are available.
Parity
None, Odd and Oven are available.
Port
The port used for RS232 data transmission.
4.3.3 GPIO Settings
Step 1: Connect devices to GPIO ports on interface 1.
Step 2: Go to “General -> GPIO” of ToolBox software or “Setting->GPIO Setting” to enable GPIO
port.
Step 3: Select GPIO type according to your requirements.
Digital Input: detect high or low status of devices;
Digital Output: Send voltage signal to trigger devices;
Counter: pulse counter.

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Digital Input:
Step 4: Select initial status of digital input. If pull up is selected, falling edge will be triggered;
If pull down is selected, rising edge will be triggered.
Step 5: Click “Fetch” to check current status of digital input.
Digital Output:
Step 4: Click “Switch” to check if UC500 can trigger devices by digital output.
Step 5: Click “Fetch” to check current status of digital output.
Pulse Counter:
Step 4: Select initial status of digital input. If pull up is selected, falling edge will be triggered and
increase 1; if pull down is selected, rising edge will be triggered and increase 1.
Step 5: Click “Fetch” to check current status of digital input.
Parameters
Description
Digital Input
Initial status of counter.
Pull Down: Increase 1 when detecting rising edge
Pull Up/None: Increase 1 when detecting falling edge

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Digital Filter
It’s recommended to enable when pulse period is greater than 250us.
Keep last value
when power off
Keep counted values when device powers off.
Step 6: Click “Start” or “Stop” to make the device start/stop counting.
Step 7: Check current count values by clicking “Refresh”.
Step 8: Click “Clear” to make the device count from 0.
Note:
1) UC500 only starts counting when it detects 6 pulses from pulse devices;
2) UC500 will send non-changable counting values if you do not click “Start”.
4.3.4 AI Settings
Step 1: Connect analog device to analog input ports on interface 2. If you need UC500 to power
the analog device, connect the power cable of device to 5V/9V/12V power output on interface 2.
Step 2: Go to “General -> AI” of ToolBox software or “Setting->AI Setting” to enable analog
input.
Step 3: Select analog input type according to analog device type.
Note: Ensure DIP switches has changed before changing “Analog Input Signal Type” to 0-10V.
Step 4: For ToolBox software, click “Fetch” to check if UC500 can read correct data from analog
devices.