Mine Site Technologies MP70 MinePhone Service manual

MinePhone
Administrator Guide
Revision E
MP_AG_EN_E

Contents
Revision History............................................................................................................................................5
Contact Information.......................................................................................................................................7
About this Guide............................................................................................................................................9
Chapter 1: Product Overview..................................................................11
1.1 MinePhones in a Network.........................................................................................................12
1.2 Switching the MinePhone On and Off ......................................................................................13
Chapter 2: Conguring Phone Settings..................................................15
2.1 Setting the Date and Time.........................................................................................................16
2.2 Language Settings......................................................................................................................17
2.3 Call Settings...............................................................................................................................17
2.4 Managing Contacts....................................................................................................................18
2.5 Reset to Factory Default Settings..............................................................................................20
Chapter 3: Conguring Network Settings..............................................23
3.1 Access Point (AP) Conguration..............................................................................................25
3.2 Session Initiation Protocol (SIP) Conguration........................................................................26
3.3 Real Transport Protocol (RTP) Conguration...........................................................................27
3.4 Trivial File Transfer Protocol (TFTP) settings..........................................................................28
3.5 Network Time Protocol (NTP) Conguration...........................................................................29
3.6 Internet Protocol Settings..........................................................................................................30
3.7 Advanced Settings.....................................................................................................................32
3.8 Wi-Fi Survey..............................................................................................................................33
Chapter 4: Trivial File Transfer Protocol (TFTP) Conguration........35
4.1 Conguring the Network...........................................................................................................36
4.2 TFTP Server Setup....................................................................................................................36
4.3 Firmware Files...........................................................................................................................36
4.3.1 Editing the rmware site le......................................................................................36
4.4 Conguration Files....................................................................................................................37
4.4.1 Editing the change.txt le...........................................................................................38
4.4.2 Editing Contacts.........................................................................................................38
4.4.3 Editing the Site Settings File......................................................................................40
4.4.4 Editing Phone Specic Conguration Files...............................................................52
4.5 Updating the MinePhone...........................................................................................................52
Chapter 5: Maintenance...........................................................................55
MinePhone Administrator Guide3Revision E

Appendix A: Troubleshooting Guide.......................................................57
Appendix B: MP10 MinePhone Specication........................................59
Appendix C: MP70 MinePhone Specication........................................61
Appendix D: MP70 Regulatory................................................................63
Appendix E: Example Timezone Offsets................................................65
Appendix F: Acronyms.............................................................................69
Appendix G: Hardware Warranty..........................................................71
Appendix H: Firmware EULA.................................................................73
Revision E4MinePhone Administrator Guide

Revision History
DateChangeRevision
05-2011Administrator guide for MinePhone hardware Rev D (main
PCB) and rmware 1.4.0
A
09-2011Updated to reect the functionality of rmware 1.4.4.2B
11-2011Versioning and formatting updatesC
07-2012Updated for full MP range.D
12-2012Updated for rmware 2.0.6.0E
Copyright ©2012 Mine Site Technologies Pty Ltd. All rights reserved. Mine Site Technologies Pty Ltd
reserves the right to make changes to specications and information in this manual without prior notice.
Mine Site Technologies Pty Ltd accepts no responsibility for any errors or omissions contained in this
guide.
MinePhone Administrator Guide5Revision E

Contact Information
AUSTRALIA - Sydney
113 Wicks Road
North Ryde NSW 2113 AUSTRALIA
Tel: [phone]
CANADA - Sudbury
1085 Kelly Lake Road
Sudbury Ontario P3E 5P5 CANADA
Tel: [phone]
CHINA - Hangzhou
4F, Building 1
1413 Moganshan Road
Hangzhou CHINA 310011
Tel: [phone]x206
UNITED STATES - Denver
13301 W 43rd Drive
Golden Colorado 80403 USA
Tel: [phone]
MinePhone Administrator Guide7Revision E

About this Guide
This manual is a supplement to the MinePhone user guides, describing administrator functions and
conguration processes.
Note: This guide assumes familiarity with the hardware and functions described in the MinePhone
user guides.
Conventions used in this manual
This publication uses specic formatting for certain data types. These may differ or appear similar in
certain languages. In this document, they appear as follows:
• User interface elements such as menu options, text elds and buttons (including physical buttons) look
like this.
• Non-interactive elements such as message folders and hardware components look like this.
• Text entered and specic settings or options chosen by the user look like this.
• System messages and output in response to commands look like this.
•References to external documents look like this.
Icons
The following icons may appear in this document to highlight specic information:
Table 1: Icons
DescriptionIcon
The Note icon indicates important or useful
information and references.
Note:
The Important icon contains information to prevent
damage to the product and injury to the user.
Important:
The Caution icon indicates to stop and pay attention
or an action not to be performed.
Caution:
Related Documentation
The following documents, available from MST, include information relevant to the conguration and
operation of the MP70 MinePhone:
•MP70 MinePhone User Guide
•MP10 MinePhone User Guide
•ICA Administration Console User Manual
•MineDash User Manual
Additional Support
For additional support please visit our website: http://www.minesite.com.au/
Note: The information provided in this document ("Information") is presented in good faith and
believed to be correct as at the date of this document. MST makes no representations as to the
MinePhone Administrator Guide9Revision E

accuracy or completeness of the Information. The Information is supplied on the condition that the
recipient will make their own determination as to the suitability of the Information for their purposes
prior to use. Under no circumstances will MST be responsible for any damages whatsoever resulting
from the use of, or reliance upon, the Information.
Revision E10MinePhone Administrator Guide
About this Guide

Chapter
1
Product Overview
This chapter describes how to access Administrator mode on the
MinePhone, and how MinePhones are used as part of a larger
communications system.
Topics:
•MinePhones in a Network
•Switching the MinePhone On
and Off
MinePhone Administrator Guide11Revision E

1.1 MinePhones in a Network
The MinePhone has two modes of operation:
•Infrastructure mode— MinePhones connect to the wireless network via an Access Point to perform
data and voice communications.
•Ad-hoc mode — MinePhones operate without the need of a wireless network by connecting to each
other "peer to peer".
The diagram below shows an example of each mode, in this case using MP70 phones in an Intrinsically
Safe environment (e.g. coal mine).
Figure 1: MinePhone Operation Modes
Note: MinePhones must be in the same mode to communicate with each other.
The MinePhone can make and receive two types of calls:
• Push to Talk (PTT) — Walkie talkie style communication.
• Session Initiation Protocol (SIP) — Calls can be made within the network (WLAN) or outside the
network (to outside phone lines) depending on the SIP server conguration.
Refer to the MinePhone User Guide for making SIP calls and using PTT.
Revision E12MinePhone Administrator Guide
Product Overview

Network Configuration
• If the wireless network infrastructure supports multiple SSIDs, it is recommended that an SSID be
solely allocated for the MinePhones. For the fastest roaming performance, the recommended wireless
security is WEP, Open Key using Key 1 on the Access Points. The VLAN associated with the
MinePhone's SSID should be given highest priority in the site's QoS policies.
• If the wireless network infrastructure uses a single SSID with data and voice transmitting over the
network, then WPA2-AES security is recommended to ensure that the corporate data remains secure.
1.2 Switching the MinePhone On and Off
The MinePhone can operate in two modes:
•User mode — The User mode enables phone functionality and changing basic phone settings. To turn
on, press and hold down the power button for 3 seconds.
•Administrator mode — The Administrator mode enables network and conguration settings to be
edited in the handset. To turn on, press and hold the #key before pressing the power button for 3
seconds. The screen will display "Admin" in the lower left corner before displaying the main screen.
To switch the phone off, press and hold down the power button for 3 seconds.
Note: Ensure the phone is fully charged before deployment.
MinePhone Administrator Guide13Revision E
Product Overview

Chapter
2
Configuring Phone Settings
This chapter describes how to manually change administrator-only
MinePhone settings.
Topics:
•Setting the Date and Time
Refer to the section Switching the MinePhone On and Off on page
13 to start the phone in Administrator Mode.
•Language Settings
•Call Settings
User-adjustable settings are covered in the MinePhone User Guide for
the relevant model.
•Managing Contacts
•Reset to Factory Default
Settings
MinePhone Administrator Guide15Revision E

2.1 Setting the Date and Time
The date and time is congured by accessing Menu >Settings >Phone Setup >Date/Time .
1. Select Set Date and Time.
2. Use the keypad to enter the date and time. Use the Navigation key to scroll between digits and press
Select.
3. Select Date Format, select the desired format and press Select.
4. Select Time Format, select the desired format and press Select.
Revision E16MinePhone Administrator Guide
Conguring Phone Settings

2.2 Language Settings
The Language menu is accessed in Menu >Settings >Phone Setup >Language . Select English or
Chinese and press Select to conrm the setting.
2.3 Call Settings
Call settings can be accessed in Menu >Settings >Call Setup .
Call Waiting
The Call Waiting feature tells you if another caller is contacting when you are on a call. Use the Navigation
key to enable or disable and press Select.
For call waiting options during a call, see the user guide for your phone model.
Headpiece Type (MP71 and Hard Rock MP70 ONLY)
The headpiece type can be selected when it is attached to the phone:
• Remote Speaker Microphone — Enables speaker and microphone functionality through the Remote
Speaker Microphone (RSM).
MinePhone Administrator Guide17Revision E
Conguring Phone Settings

• Earpiece — Enable speakers functionality through the external earpiece when connected.
Caution: Please note the volume level used when using the external earpiece. An excessively loud
volume level can damage your hearing.
Note: A RSM cannot be used in Intrinsically Safe environments. It will only function for
MinePhones deployed in Hard Rock mines.
Mic for PTT
The MinePhone has two microphones: one at the top of the phone and one at the bottom. Either microphone
can be selected depending how the phone is held during PTT. Use the Navigation key to select the desired
microphone, then press Select.
2.4 Managing Contacts
The Contact Management menu is accessed through Menu >Settings >Contact Management . It
provides global speed dial numbers, contacts allocated to groups and phone contact memory details.
Revision E18MinePhone Administrator Guide
Conguring Phone Settings

PictureDescriptionMenu Option
Speed dial numbers which are
congured on the server. Refer to
Editing Contacts on page 38 for
conguration.
Speed dial
Displays a list of contact numbers
in grouped according to function
or area.
Group Info
MinePhone Administrator Guide19Revision E
Conguring Phone Settings

PictureDescriptionMenu Option
Displays how many contacts are
stored in the MinePhone memory.
Up to 600 contacts can be stored
which are congured on the
server.
Memory
2.5 Reset to Factory Default Settings
The Restore Defaults feature will reset the phone settings back to factory defaults. The procedure is
described below.
1. Go to Menu >Settings >Restore Defaults and press Select.
2. Enter the handset pin number (default: 000555) and press OK.
Revision E20MinePhone Administrator Guide
Conguring Phone Settings