Yealink SIP-T46U User manual

SIMPLEFIBER
INTERNET & VOICE MADE SIMPLE
PHONE FEATURES
USER GUIDE

Receive a Call
Place a Call
Hold a Call
Transfer a Call
Aended Transfers
Park & Pickup Calls
Voicemail Features
Call Forwarding
Conference Calls & 3-Way Calls
Page Announcement / Phone Intercom
Addional Quesons
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Table of Contents

USER GUIDE
Welcome to Voice made SIMPLE with
SIMPLEFIBER COMMUNICATIONS.
At SimpleFiber we pride ourselves on providing an integrated voice plaorm
that delivers dozens of vital features to all our clients ranging from mulnaonal
corporaons to local small businesses. This guide will provide simple explana-
ons on how to use our most basic and common phone features.
For support on more complicated features of our phone systems, please contact
SimpleFiber Support at 888-455-0151 or contact us via Email at
phonehelp@simplefiber.com
To access your online portal with call logs, call recordings, voice mail and more
you can visit hps://talk.simplefiber.com

Your Quesons, Answered.
The following topics can help you find quick answers to frequently asked
quesons about your SimpleFiber phone service. For addional assistance,
visit www.simplefiber.com/support or call our support line at 888-455-0151.
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USER GUIDE
When a call comes in,you have three ways to answer:
HANDSET
Lift the handset (RED) off the hook.
SPEAKER PHONE
Press the Speaker button (ORANGE).
HEADSET
Press button to answer using a connected headset (YELLOW).
Receive a call
3

USER GUIDE
PLACE A CALL
Making a call with your phone is as SIMPLE as using your cell phone.
Simply dial the number or extension including the area code. Then use one of
the following to connect:
HANDSET
Lift the handset (RED) off the hook.
SPEAKER PHONE
Press Speaker button (ORANGE).
HEADSET
Make sure the headset light (YELLOW) is illuminated, then press the send
button (BLUE).
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USER GUIDE
HOLD A CALL
With this system, you have two ways to hold a call: PRIVATE and PUBLIC which
is referred to as parking. (see page 8 on how to park a call)
To put someone on a PRIVATE hold on your phone, simply press the hold
button (BLUE) on the screen.
TIP: Pressing another line key automacally puts your current
call on hold 5

USER GUIDE
TRANSFER A CALL
BLIND TRANSFER (UNANNOUNCED)
Press transfer buon (GREEN) to iniate (this will automacally place your current call
on hold).
Enter the desnaon where you wish to transfer. This can be another users extension
or a 10 digit number such as a cell phone.
Press transfer buon (GREEN) a 2nd me or just simply hang up to complete the
transfer.
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USER GUIDE
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TIP: You can even transfer calls to an external number
such as a cell phone.
ATTENDED TRANSFER
SUPERVISED TRANFERS (ANNOUNCED)
Press the transfer button (GREEN) button to initiate.
Enter the number, either a local extension or remote number such as a cell
phone you wish to transfer to, and wait for the call to connect. This method
allows you to talk to the person before you transfer a call to them.
Press the transfer button (GREEN) again or just simply hang up to complete the
transfer.
To CANCEL the transfer just press cancel and then the flashing line key to return
to your original call.
TRANSFER DIRECTLY TO VOICEMAIL
Press the transfer button (GREEN) to initiate.
Enter 03 plus the extension number.
Press transfer a 2nd time to complete.
TRANSFER TO INTERCOM
Press the transfer button (GREEN) to start the process.
Press the number 08 plus the extension.
Press the transfer button (GREEN) a 2nd time to complete.

USER GUIDE
PARK A CALL
PICK UP
Park is a system-wide funcon. This means a call parked at one phone may be
picked up by any other phone within your local office.
Press one of the Park buons (ORANGE) with a green light to park the call.
When ready to pickup the call, simply press the same park line to pickup the call.
It is possible to pickup a call from any phone regardless of where it was parked.
8

USER GUIDE
VOICEMAIL FEATURES
CHECK VOICEMAIL AND CHANGE VOICEMAIL SETTINGS.
CHECK VOICEMAIL FROM WEB PORTAL
Log into hps://talk.simplefiber.com and select the message tab. You have
the ability to listen, download, delete or forward your messages.
Default Voicemail PIN: 1234
VOICEMAIL TO EMAIL
Voicemails may be sent to your email enabling you to listen to your voicemail
messages using your computer or smartphone.
This can be enabled in your portal under Voicemail > Email Noficaon.
Tip: It is recommended to set the email notification to “Send w/ attachment
move to trash." This option will allow each voicemail to remain in our email inbox
unl the email is deleted, keeping the phone voicemail box from becoming full. 9
Press the message buon (BLUE) or dial 5001. You will hear prompts to guide
you though the available opons.
CHECK VOICEMAIL REMOTELY
Call your extension unl you reach your voicemail. Press the * key and enter
your voicemail password followed by the # key.

USER GUIDE
CALL FORWARDING
It is possible to forward your extension to another extension or to a remote
number. To make forwarding acve, dial *72, then the remote number or internal
extension you wish to forward to. You will hear the greeng: "Forwarding is now
active.", followed by the phone number that you are forwarding to.
CANCEL CALL FORWARDING
When you wish to stop call forwarding your number:
Dial *73 from your phone
You will hear the confirmaon “forwarding is now disabled.”
TIP: To forward your main number, you can log into your portal at
https://talk.simplefiber.com (Manager permissions are required.)10

USER GUIDE
CONFERENCE CALLING /
3-WAY CALLING
This awesome SIMPLEFIBER voice feature allows you to connect 2 or
more callers and yourself for a group conversation.
While on an active call just press the conference button (PINK) on the
screen or the phone.
Dial the extension or 10 digit number you want to connect with and wait for
the call to connect.
When the 3rd party answers just press the conference buon (PINK) again
to connect all callers.
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USER GUIDE
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PAGE ANNOUNCEMENT
PHONE INTERCOM
Paging allows you to announce a message via the speaker-phone at every
acve extension within your enre local office.
Press the page buon (PURPLE) on the screen and then li the handset and
speak your message. (NOTE: Paging is 1-way audio only.)
The intercom allows two-way communicaon between two acve extensions.
Dial 08 plus the extension.
Press the send buon (YELLOW) or pickup the handset and both pares will
hear a beep.

SIMPLEFIBER
ADDITIONAL QUESTIONS?
SimpleFiber has an advanced suite of features that vary in complexity.
For advanced configuration and questions please visit
www.simplefiber.com/support or call our support line at 888-455-0151.
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SIMPLEFIBER
888-455-0151
phonehelp@simplefiber.com
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