MIRABELLA Genio I003972 User manual

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I003972Genio4MWi‐FiLEDPixelNeonLight
WARNING:
 LEDNEONLIGHTCANBEUSEDINDOOROROUTDOORUNDERTHESHADEONLY
 ADAPTOR/TRANSFORMERANDWi‐FiCONTROLLERMUSTREMAININDOORATALLTIMES
TOENSURETHESAFEANDSATISFACTORYOPERATIONOFTHISSETPLEASEREADTHESEINSTRUCTIONSCAREFULLYAND
RETAINITFORFUTUREREFERENCE
FORANYQUESTIONSORTROUBLESHOOTINGPLEASEVISITwww.mirabellagenio.com.au
Werecommendthatthesetbetestedpriortobeingsetupinthedesiredlocation 
SAFETYINFORMATION: 
•Removesetfromthepackagingbeforeconnectingtothepowersupply. 
•Beforeusingorre‐usingtheset,inspectthesetcarefully 
•Useonlywiththeadaptor/transformersupplied 
•Donotconnectthesetelectricallytoanothersetfromadifferentmanufacturer 
•Ensurethatthecableiscompletelyuncoiledwhilstsetisinuse.Failuretodosomaycauseoverheating 
•Avoiddamagetowireinsulation(cable),asthiscouldcauseashort‐circuitanddamagethetransformer
•Donotuseanysetwhichhasbeen:cut,damaged,orhasfrayedwireinsulation,looseconnectionsorexposedwires
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Note:Whenconnecting,pleaseensurethearrowsarealignedwithoneanother,otherwiseitwillNOTlightup
NeonlightcannotbecutandjoinliketheLEDstriplight. 
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1.ConnectionPreparation 
Your phone must be connected to 2.4Ghz Wi‐Fi and not the 5GHz,To verify your mobile
phoneisconnecteda2.4GhzWi‐Finetwork,NavigatetotheSettingmenuandclickonWi‐
Fi.Inthismenuyouwillseealldetectablenetworksinyourarea.LocatetheSSIDforyour
network,selectaWi‐FiSSIDthatdoesn’tendwith5GHz. 
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CheckyouhaveastrongWi‐Fisignal(atleasttwobars)inthelocationwherethesmartdevice
isinstalled. 
Ifyoudon’thaveatleasttwobarssignalonyourphone,thenyoumayneedtoreconsider
thelocationorgettingaWi‐FiextendertoboosttheWi‐Fisignalstrength. 
Ifyouhavedualbandrouterbutyoudon’tseetwoWi‐FinameSSID’s,onewith5Gandone
without5G,youMUSTlogintotherouterandmanuallydisablethe5GhzWi‐Fisignalifyou’re
havingconnectionissues.Pleasecontactyourinternetprovideronhowtodisable5GhzWi‐
Fiforyourrouterorcheckourwebsite;sFAQforsomecommonroutersettings. 
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InstalltheAPPandregisterAccount 
Forthebestexperience,downloadthe"MirabellaGenio"APPtoyoursmartphonefromtheAppStoreorGooglePlay,theAPP
iconwillbedisplayedafterit’sinstalledsuccessfully
EZmethod–whenthelightisfastblinking(2blinkspersecond) 
1. Connecttheneonlighttotheadaptorthenswitchonthepower,waitafewseconds,neonlightwillbeblinkingfast
2. Ifitdidnotautomaticallystarttoblinkfastwhenfirstpoweredon,pressandholdthepairingbuttonontheWi‐Fi
controlleruntilthelightstartstoblinkrapidly(2blinkspersecond)
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3. OpenMirabellaGenioAPP,tapon+,  addManuallythenchoosegeniostriplightfromthelist
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4. Entreyour2.4GhzWi‐Finameandpassword,(makesureWi‐Finamedoesn’tendwith‐5G)
        FollowtheAPPinstructioncarefullytocompletethenetworkpairingprocess. 
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ifthefast‐blinkingmethod(EZmethod,mentionedabove)doesn’twork,pleasetrytheslowblinking(APmethod)below.
Whilethestriplightisrapidlyblinking,pressandholdthepairingbuttonontheWi‐Ficontrolleragainandthenwaitforthe
lighttostartblinkingslowly(1blinkperevery2seconds) 

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1.  openuptheMirabellagenioAPP,tapon+,addManuallythenchoosegeniostriplightfromthelist
Entreyour2.4GhzWi‐Finameandpassword,(makesuretheWi‐Finamedoesn’tendwith‐5G)
theninresetthedevicefirstscreentaponEZmodeintheToprighthandcornerjustbelowthebatteryimage,
selectAPMode(refertothe1stand2ndimagebelow)NowConfirmindicatorslowlyblinking(refertoimage3), 
hitNext,thenGotoconnectandconnecttoWi‐FinamedSmartLife_XXXX
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Note:IfyoufailtoseeWi‐FinamebeginningwiththewordSmartLife_XXXX,thenmeanthedeviceis
notslowlyblinking,pleaseresetandmakeitslowlyblinking
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2.AfterconnectedtoSmartLife_XXXX,returnbacktoMirabellaGenio,APPwillcommenceaddingdevice
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Pleasepayattentiontothisscreen
todetermentthecauseofthe
time‐outerror
Ifthelightneverstopsblinking,
therecouldbeanissuewithyour
phonesetting,ifyouareusingIOS
14,pleaseensurelocalnetwork
permissionisturnedonforGenio
APP 
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iflightstoppedblinking,butunable
toprogressto“registeroncloud”it
indicatesacommunicationerror
withyourroutertoourcloud
service,pleasecheckyourrouter
setting
please check our online FAQ page
andensure
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1.Youenterthecorrect2.4GhzWi‐
Finameandpassword 
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2.Wi‐Fi controller is in a location
withgoodWi‐Ficoverage,trymove
itclosertotherouterforthepairing
process
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3.5GhzWi‐Fisignalisturnedoffon
therouter(5Ghzcanbeturnon
afterthedeviceisconnected)
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Ifyoudon’thaveWi‐Fiathomeorcannotpairitbutstillwanttouseit,simplywaitforthelighttostoppedblinking,
thenyoucanshortpressthepairingbuttontochangedifferentmodeswithouttheneedofgenioAPP. 
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Shouldthetransformer,supplyplugorsupplyflexiblecordgetdamaged,donotattempttorepair.     
TOBEREPAIREDBYANAUTHORIZEDPERSONONLY 
THISISANAUSTRALIANSTANDARDSREQUIREMENTINTHEINTERESTOFYOURSAFETY· 
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FAQ:
Q.Ihaveinternet/poweroutageandthedevicewentofflineanddoesn’treconnectbackonlinebyitself? 
A.Gothestriplightco’settingspage(pencilicon),lookfor“removedevice”Removeitandresetthedeviceandpairitagain
throughtheapp.
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Q.howdoIcontroltwoormoreneonlightsatthesametime? 
A.Gothedevice’settingspage(pencilicon),lookforthe“creategroup”option, 
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IfyouareusingTelstra/OptusNBNandyoustillhavingissuewithpairingwhenuseAPmethod,pleasecallourtech
supportlineorcheckouronlineFAQpagesonhowtodisablethe5GhzWiFiontheroutersetting
www.mirabellagenio.com.au/faqs
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MirabellaInternationalPtyLtd 
1MirabellaDriveTullamarineVIC.3043Australia
t:1800636528
e:customerser[email protected]om.au
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