MistAway GEN III User manual

MistAway® Tankless Misting Unit – Gen III
Operations Manual
Important Safety Instructions
Functionality and Components
Operating Instructions
Assembly and Installation Instructions
Maintenance and Winterization Instructions
Frequently Asked Questions
Troubleshooting
Warranty
Section
1
2
3
4
5
6
7
8
Copyright © 2007 by MistAway® Systems, Inc.
Visit us on the web at
www.mistaway.com

Section 1
Important Safety Instructions
Using the Unit
• Do not allow the unit to mist in the presence of people, pets or
food.
• Unit must be configured, installed and operated so that any
insecticide application complies with all label directions,
including application rate and prohibitions against offsite drift.
• The unit should be locked.
• Unit and remote transmitter should be secured against access
by children.
• DIP Switches on remote transmitter should be repositioned
(from factory setting) to ensure that another transmitter will not
activate unit.
• If a leak or siphon in nozzle circuit is suspected, disconnect
nozzle circuit from unit and discontinue use of unit until it is
repaired.
• Unit must never be used for cooling.
Permitted Insecticides and Handling
• Use only insecticides that are labeled for use in automated
misting systems, and use only as described in the label.
• Insecticides that state “Not for use in outdoor residential misting
systems” may not be used under any circumstances.
• Insecticide label should be securely attached to the cartridge
inserted in the unit.
• Strictly follow label instructions regarding storage and disposal of
insecticide and container.
Nozzle Circuit Installation:
• The nozzle circuit must be configured and installed so that
insecticide does not drift off the property.
• Nozzles must be directed to spray towards the target area and
away from swimming pools, water bodies, or eating and cooking
areas.
To Protect Against Accidental Exposure to Insecticide
Section 1
Important Safety Instructions
To Protect Against Fire or Electric Shock
• Ensure unit is positioned where it is free from flooding or
exposure to irrigation system spray.
• Unit must be plugged into electrical outlet with ground fault
interrupt protection. (GFI/GFCI)
• Extension cord must not be used.
• Disconnect unit from power source if replacing components.
• Replace fuses only with those of equivalent value.

Section 2
Functionality and Components
• MistAway’s Tankless Misting Unit, Gen III, is a batch processing
unit that precisely mixes water from a faucet and concentrated
botanical insecticide from a cartridge in a batch tank and then
atomizes it through an installed nozzle circuit to control
mosquitoes and other annoying insects.
• The capacity of the unit is dependent on the configuration of the
nozzle circuit. A practical field maximum is around 60 – 75
nozzles (some in parallel) connected by 900 feet of tubing.
• The unit may be programmed to mist up to 12 times daily, with
each mist cycle having its own independent duration. A typical
program would consist of 2 to 3 mist cycles per day, each with a
45 – 60 second duration, for a daily total of 90 – 180 seconds.
• The unit will also mist in response to a signal from a handheld
remote transmitter for a duration programmed by the user.
Base Functionality
Optional Equipment and Functionality
•Wind Sensor: Sensor input will inhibit a programmed mist if the
wind speed is higher than a user-defined limit for a 5 minute
period following the scheduled mist.
•Zone Kit: Kit will enable the unit to effectively double the
number of nozzles and protected area that it would otherwise
support. A single schedule drives misting in both zones.
Section 2
Functionality and Components
The operations of the Gen III are managed by a digital controller
and a number of electro-mechanical components. The controller
gets information about dosing and agitating the insecticide from
an electronic tag that is embedded in the Smart Cap on the
insecticide cartridge.
Batch Control
Pump Intake
& Filter
Water
source
Nozzle
Circuit
Motor Pump
Agitate Line
Discharge
Auto
Drain
Valve
Float
Switch
Supply
Valve
Flow
Meter
Flow
Regulator
2" Air
Gap
Insecticide
Cartridge Smart
Cap
Smart
Coupler
Agitation
Valve
Dosing
Pump
Batch Tank
Digital Controller
Remote Receiver
Antenna

Section 2
Functionality and Components
Section 2
Functionality and Components
•Digital Controller – accepts user input, displays unit operating
mode and status, controls electromechanical components.
•Remote Receiver & Antenna – receives signal from handheld
remote transmitter. Receiver located on underside of enclosure
lid.
•LED warning light – annunciates unit status – warning, misting,
suspended due to error or empty cartridge. Located on top of
enclosure lid.
Components – Interface and Controls
•Supply Valve – opens to allow water to flow from faucet into
batch tank.
•Flow Meter – on inlet water line, measures flow into the batch
tank. Used to control insecticide dosing and error condition
calculations.
•Float Switch – closes supply valve when batch tank is full.
•Flow Regulator – ensures smooth flow of water into batch tank.
Positioned to ensure 2” air gap between water supply and batch
tank contents.
Components – Fresh Water Flow Control
•Remote Transmitter – 3-button remote enables the user to start
a mist, stop a mist and skip the next scheduled mist.
•Key – for lock that is located on top front wall of enclosure.
Other Components
•Insecticide Cartridge –vented two-chamber bottle containing
one of a number of botanical insecticides.
•Smart Cap – embedded RFID (radio frequency identification)
tag programmed with information to control dosing, agitation,
cartridge volume display and misting limits.
•Smart Coupler – accepts snap-in Smart Cap, reads the
information stored on it and passes it to the controller.
•Dosing Pump – precisely meters insecticide concentrate from
the cartridge into the batch tank.
Components – Insecticide Flow Control
Components – Agitation and Atomization
•Batch Tank – 2 gallon plastic tank with enough capacity to
enable a 60 nozzle circuit to mist for 120 seconds.
•Pump & Motor – atomizes batch tank contents through nozzle
circuit. Pump pressure typically set to 240 psi.
•Agitation Valve – One path through the valve routes fluid to the
nozzle circuit. The other path recirculates fluid in the batch tank
through the agitation line. Each mist (including REMOTE
MISTs) will be preceded by an agitation cycle that will ensure
thorough mixing of the batch tank contents prior to misting. In
addition, there is a once daily agitation that is independent of any
AUTO or REMOTE MIST. The agitating valve also eliminates
the possibility of a siphon emptying the batch tank contents.
•Pump Intake Line and Filter – Pump intake positioned near
bottom of batch tank. Filter ensures debris is not drawn into
pump and nozzle circuit.
•Agitation Line – during agitation, batch tank contents are
recirculated to ensure thorough mixing prior to misting.
•Auto-Drain Valve – ensures rapid increase in nozzle circuit
pressure on pump startup and rapid decrease on shutdown.
•Enclosure and Lid – sturdy powder-coated galvanealed metal
walls, locking lid, and aluminum chassis and feet.
•Shroud – black plastic inner shelf with well for snap-in
insecticide cartridge. Supports recessed controller and pressure
gauge.
Components - Structural

Section 3
Operating Instructions
• When the unit is powered up and idle, the controller display
indicates four pieces of information:
1.Day of the week
2.Time of day
3.System mode (Off, On, Auto-Everyday, Auto-Custom)
4.Cartridge Level (each bar indicating cartridge 1/8th full)
• Pressing Green ►button will cycle through each of four System
Modes. Active mode indicated at top of display.
1.OFF – Unit will perform a daily agitation cycle and otherwise
sit idle.
2.ON – Unit will allow Remote and MANUAL MISTs, but no
AUTO MISTs.
3.AUTO-EVERYDAY – Misting program runs daily.
4.AUTO-CUSTOM – Misting program runs on days set in
CUSTOM PGM menu.
• Pressing Red MENU/STOP button displays triangular cursor by
DAY/TIME position on left side of display. Use ▲or ▼buttons to
cycle through menu structure. Use Green ►button to select menu
item and view or change data element within that item.
• Within a menu item, the convention is that the flashing data
element can be changed with the ▲or ▼buttons. Move to the
next data element with the Green ►button.
• Exit the menu item by pressing the MENU button. The unit will
revert to previous System Mode in 3 minutes if the MENU button is
not pressed.
Programming the Controller
Section 3
Operating Instructions
Set the Day of the Week and the Time of Day.
DAY/TIME Menu
Configure the mist time and duration of each of
the twelve possible AUTO MIST Cycles (Each
with unique duration and time of day.)
CYCLES Menu
Configures the days of the week for AUTO
MISTing in the AUTO-CUSTOM PGM
mode. (Turn each day OFF or ON.)
CUSTOM PGM Menu
DST Turn daylight savings time switch ON or OFF.
REM Set the duration for mists triggered by the remote
transmitter. (Values from OFF to 120 seconds)
LRN Program unit to recognize a specific remote transmitter.
Hold down Green ►button for 5 seconds and wait for
countdown to begin. Press and hold any button on the
remote transmitter. When DONE flashes in the display,
the transmitter is programmed.
MAN Set the duration for mists triggered by a MANUAL MIST
(pressing ▲and ▼buttons simultaneously for 2 seconds.)
NOZ Set the Number of nozzles in the circuit attached to the
unit. If Zone Kit installed, there are separate displays for
NZ1 and NZ2.
SEN Turn (optional) wind sensor ON or OFF
WND Set max wind speed (above which wind sensor reading
inhibits mist.)
AGT Set time of once daily off-cycle agitation. (Note: Agitation
duration preceding AUTO MIST is read from cap.)
ZN1/ZN2 Enable or disable misting in Zone 1 and (optional) Zone 2.
SET-UP Menu
Controller Menu Structure

Section 3
Operating Instructions
DRN Drain. Unit will mist until batch tank is empty and
pressure falls. Hold Green ►button for 5 seconds to
trigger.
INS Unit is in Inspection Mode. Unit will fill with water and
then mist for 5 minutes (refilling as necessary) without
adding insecticide. Hold Green ►button for 5 seconds
to trigger. If a Zone Kit is installed, there are separate
inspection menus, INS1 and INS2.
WINT Winterizing step which holds inlet supply valve and
agitation valve open for 30 seconds to allow any
remaining trapped fluid to drain. Hold Green ►button
for 5 seconds to trigger. See Section 5, Maintenance
and Winterization Instructions for more detail about
winterizing the unit.
PC CDE PRO-CAP Code. Secure access to menus that allow
licensed technician to program the PRO-CAP.
MAINTENANCE Menu
DM Daily Mist time (cumulative, in seconds)
MX Maximum Daily Mist allowed (in seconds, read from cap)
TMC Total Mist Cycles since last reset* (*Reset by pressing Green
►button until value shows zero.)
TMM Total Mist Minutes since last reset*
MMC MANUAL MIST Cycles since last reset*
RMC REMOTE MIST Cycles since last reset*
TMH Total Mist Hours on unit. May not be reset.
PRH Cumulative dosing pump run time in hours. May not be reset.
SPD Wind speed as read by sensor
FL Batch tank fill volume (in milliliters) following last mist
DS Dose volume (in milliliters)
CF Full cartridge volume (in milliliters)
CR Remaining cartridge volume (in milliliters)
MIX Insecticide mix ratio, expressed in Parts Water:Parts
Insecticide
TOL Error tolerance in nozzle circuit flow rate. Default is 80%.
Used in error condition calculations.
NFR Flow rate of average nozzle in circuit, in milliliters per minute.
Used in error condition calculations. Default is 45 ml/min.
Set by pressing Green ►button for 5 seconds, then ▲and
▼arrows, then Green ►button to save.
ECartridge type (read from cap)
FCartridge Installer (read from cap)
GFluid family (read from cap)
HSpecific fluid (read from cap)
JDosing Pump flow rate
DUE Days Until Empty. Remaining volume in cartridge, expressed
in days of use until empty (Based on 14 day moving average
consumption. DUE reflecting first 14 days use will be
inaccurate.)
E### Firmware version on RFID reader
DATA Menu
Controller Menu Structure (continued)
Section 3
Operating Instructions
Controller Menu Structure (continued)

Section 3
Operating Instructions
Section 3
Operating Instructions
The unit may display one of several self-diagnosing error codes
under problem conditions.
ERR 1 Batch tank level dropped during agitation. Potential
problems: leak in batch tank, agitation valve failed
ERR 2 Fill volume less than expected. Potential problems: pump
intake or nozzle circuit clog, pump or motor failure.
ERR 3 Fill volume greater than expected. Potential problem: leak
in nozzle circuit.
ERR 4 Batch tank took too long to fill. Potential problem: water
faucet turned off, low water pressure, flow meter failure.
ERR 5 Batch tank fill volume exceeds Max. Potential problem:
leak in batch tank, float switch failure.
NOZ00 Number of nozzles set to 0.
ERR rF Controller unable to communicate with Smart Coupler.
Error Code Displays
In addition to the Cartridge Level Indicator, there are three other
displays that describe the status of the insecticide cartridge:
EMP CAR Smart Cap or PRO-CAP data indicates empty cartridge.
NO CAR No cartridge inserted in unit.
INV CAR Invalid data on Smart Cap or PRO-CAP.
Cartridge Status Displays
There are a number of other displays that will appear when the unit is
either operating or suspended (and not idle or being programmed.)
AGT Unit is agitating contents of batch tank.
DOSE Unit is adding insecticide to batch tank through dosing pump.
DRN Drain. Unit will mist until batch tank is empty and pressure
falls.
FILL Inlet supply valve is open and filling batch tank with water.
HOLD Agitation valve is being held open at end of mist cycle to allow
pressure in nozzle circuit to decay and close nozzles quickly.
INS Unit is in Inspection Mode. Unit will mist for 5 minutes or until
stopped, refilling as necessary and without adding insecticide.
MIST Unit is misting.
SKIP Unit will skip next programmed mist, having received signal
from remote transmitter to SKIP NEXT MIST. Clear by
pressing ▲and ▼arrows simultaneously for 2 seconds.
SUS During 5 minute period following AUTO MIST, wind sensor is
reading higher than user-set max and unit is suspending
AUTO MIST.
VENT Prompt for user to vent the insecticide bottle by removing the
cap from the top port and penetrating the bottle seal. Loosely
replace vent port cap. Press Green ►button to continue.
WRN Unit is in warning period before misting.
The previous mist was skipped because SKIP NEXT MIST
was triggered by the remote or the wind sensor blocked an
AUTO MIST.
Operating Displays
To clear an ERR condition, press Red MENU/STOP button for 5
seconds, then reset System Mode using Green ►button.
External LED Indications
NO LIGHT Unit is idle.
RAPID FLASH Unit is about to mist and is either in the warning
or agitate stage of the cycle.
SOLID LIGHT Unit is misting.
SLOW FLASH Either the cartridge is empty, a SKIP MIST has
been triggered by the remote transmitter, or there
is an error condition.
The LED is located on the back left of the enclosure lid. The flash
pattern of the LED will indicate the operating status of the unit.

Section 3
Operating Instructions
•STOP - Pressing Red MENU/STOP button will immediately stop
any current operation of the unit, but will not change the System
Mode from AUTO to OFF. (To change the System Mode to
OFF, use the Green ►Auto/On/OFF button to cycle through
each of four System Modes. Active Mode indicated across top
of display.)
•MANUAL MIST -Pressingthe▲and ▼arrows simultaneously
(2 seconds) will activate a mist cycle for the duration
programmed in the SET-UP menu.
•INSPECT - Unit will mist for 5 minutes or until stopped, refilling
as necessary and without adding insecticide. Navigate to INS in
the MAINTENANCE Menu. Press the Green ►button for 5
seconds.
•DRAIN - Unit will mist until batch tank is empty and pressure
falls. Press Green ►button for 5 seconds to trigger.
•MANUAL CHARGE – In startup, after inspecting the nozzle
circuit, when the batch tank is filled with fresh water, it is
necessary to dose enough insecticide to bring the contents to
the desired concentration. Navigate to INS within the
MAINTENANCE Menu. Press all three (►▲▼) arrow buttons
simultaneously for a period of 5 seconds. A countdown will
display an extended DOSE step.
There are a number of operations that can be performed while
standing at the unit:
Manual Operations
Section 3
Operating Instructions
MIST Button
• Activates a REMOTE MIST for the duration defined in the SET-
UP menu
• An agitation cycle will precede the REMOTE MIST.
• If a Zone Kit is installed, the unit will mist in Zone 1, make up a
new batch, and then mist in Zone 2.
STOP MIST Button
• The STOP MIST button stops the current operation of the unit. It
will not change the System Mode from ON or AUTO to OFF.
SKIP NEXT MIST Button
• The SKIP NEXT MIST button enables the next programmed
AUTO MIST to be skipped. The controller will display “SKIP.”
• While the unit is flashing SKIP, it will still respond to a Remote or
MANUAL MIST.
• When an AUTO MIST has been skipped, the unit will return to
the normal display, with a flashing “sunshine” icon in the lower
right corner of the display.
• You may only skip one mist at a time. That is, pushing the SKIP
NEXT MIST button multiple times will not cause multiple AUTO
MIST cycles to be skipped.
Remote Transmitter
Orienting the Transmitter
• The unit must be programmed to recognize a specific remote
transmitter.
• Prior to this step, the DIP Switches on the transmitter should be
repositioned (from factory setting) to ensure that another
transmitter will not activate unit. (Photo on next page.)
• In the LRN Menu, under SET-UP, hold down Green ►button for
5 seconds and wait for countdown to begin. Press and hold any
button on the remote transmitter. When DONE flashes in the
display, the transmitter is programmed.
Switches are located on back side of transmitter, on side
opposite the antenna, under a small plastic cover. Use the
end of a pen to change the position of 2-3 of the switches.
Set DIP Switches on Remote Antenna
Remote Transmitter (continued)
To clear SKIP, hold the ▲and ▼buttons simultaneously for 2
seconds.

Section 3
Operating Instructions
Replenishing the Insecticide
•EMP CAR (Empty Cartridge): The electronic Smart Cap on the
insecticide cartridge contains a “virtual volume” representing the
amount of fluid left in the cartridge. Each time the unit doses
insecticide from the cartridge into the batch tank, the remaining
“virtual volume” is reduced. When the “virtual volume” equals 0,
EMP CAR (empty cartridge) is displayed and it is time to
replenish the insecticide.
•If a professional is servicing your unit, it is likely that he will
have acquired a special kind of Smart Cap, called a PRO-CAP,
from MistAway. The PRO-CAP is a Smart Cap that is
programmable and is available only to professionals. In addition
to refilling the “virtual volume” in the cap, a technician is able to
set the dose rate and agitation time, which may vary with the
conditions or the insecticide the technician is using. For this
reason, access to the PRO-CAP’s information is secured by a
pin code, set and known only to the servicing professional. If
you decide to change service providers, your new service
professional will provide his own PRO-CAP.
•If you are replenishing the unit yourself, you will need to
purchase another cartridge of insecticide with a pre-programmed
Smart Cap. Either contact the dealer who installed your unit or
contact us at www.mistaway.com, and we will direct you to a
source for refill cartridges. Currently, there is only one type of
insecticide available for snap-in replenishment. It is called
SummerFrost Maintenance Mist, and it is a water-based
pyrethrin formulation labeled specifically for misting. MistAway
plans to add two additional formulations - one for extreme
problem conditions, and an EPA-exempt essential formulation -
to the SummerFrost line in the near future. Each will come
equipped with its uniquely programmed Smart Cap, engineered
to optimally apply and manage the insecticide.
• On firm level surface
• Free from flooding or sprinklers
• Near GFCI outlet and faucet
1. Position Gen III Unit
• Use supplied adapter and 3/8”
black nylon tubing
2. Install Water Supply
Line
• GFCI Outlet
• 100 volts minimum
• 15 amp service required, 30 amp
service recommended
5. Connect Electric
Power
3. Connect Nozzle
Circuit • To bulkhead fitting
• If zone kit, install according to
instructions provided
Section 4
Assembly and Installation Instructions
4. Connect Remote
Antenna • In plastic bag with keys
• MAINTENANCE Menu, scroll to
INS
• Depress Green ►button 5
seconds
• Unit will fill then mist for 5 minutes
or until stopped
• Confirm pump pressure (240 psi)
and insert plug (in bag)
• If zone valve installed, repeat for
INS2
6. Run Inspection
Cycle
• If PRO-CAP, EMP CAR (empty
cartridge) will flash. Program
PRO-CAP per enclosed
instructions
• If Smart Cap, no further action
required
7. Secure Smart Cap
or PRO-CAP and
Insert Bottle
IMPORTANT!!! Before inserting the cartridge into the Smart
Coupler, be sure the Smart Cap is securely screwed onto the
cartridge, but not overtorqued. The contents may leak out and
damage the unit if the cartridge threads are stripped or the Smart
Cap is cross-threaded.

• SET-UP Menu, DST
• ON if daylight savings in effect,
OFF if not.
a. Set Daylight
Savings Time
switch
• DAY/TIME Menub. Set Day and
Time
8. Program Controller
• SET-UP Menu, REM
• Set duration in seconds
c. Set REMOTE
MIST Duration
• SET-UP Menu, MAN
• Set duration in seconds
e. Set MANUAL
MIST Duration
• SET-UP Menu, SEN
• If sensor installed, ON.
Otherwise OFF
g. Establish
optional Wind
Sensor
• Set dip switches in remote
transmitter
• SET-UP Menu, LRN
• Depress Green ►button 5 secs,
until LRN On and countdown starts
• Depress Remote Transmitter
button until DONE is displayed
d. Orient Remote
Transmitter
• SET-UP Menu, NOZ
• If zone valve installed,
repeat for NOZ2
f. Set # of nozzles
Section 4
Assembly and Installation Instructions
• SET-UP Menu, WND
• Set max wind speed
h. Set Max Wind
Speed (wind
sensor required)
• SET-UP Menu, AGT
• Set time of daily agitation cycle
• Duration will be read from cap
i. Set Independent
Agitation Time
Section 4
Assembly and Installation Instructions
• Ensure System Mode ON or AUTO
• Unit will FILL, then DOSE for an
extended period (in order to bring
entire batch tank up to
programmed concentration)
• Unit will agitate (AGT) and MIST
10. Activate REMOTE
MIST Cycle
• Remove nozzle or tip from circuit
• MAINTENANCE Menu, DRN
• Depress Green ►button 5
seconds
• Unit will agitate, then run until tank
empties and pressure falls
•PressSTOPbutton
• Replace nozzle or tip
9. Drain Batch Tank
•CYCLESMenu
• Set duration and time for up to 12
automatic cycles
j. Set AUTO MIST
Cycles
• CUSTOM PGM Menu
• Set days of week to ON or OFF
• Only active if system AUTO MODE
is Custom
k. Set AUTO MIST
Days
8. Program Controller (continued)
• OFF - daily agitation cycle only
• ON – remote and manual, but no
programmed mist
• AUTO Everyday – program runs
daily
• AUTO Custom – program runs on
days configured in CUSTOM PGM
11. Set System Mode
• Secure key in a safe location12. Close Lid and Lock

Section 5
Maintenance & Winterization Instructions
• If using a water-based insecticide in the unit, no maintenance is
required with each refill.
• If using an essential oil based insecticide:
1. Drain the batch tank (MAINTENANCE Menu, DRN,
Press Green ►button for 5 seconds.)
2. Run Inspect to flush the batch tank and nozzle circuit.
(MAINTENANCE Menu, INS, Press Green ►button for 5
seconds.)
3. Execute a MANUAL CHARGE to bring the tank
concentration up to the required level. Navigate to INS in
MAINTENANCE Menu. Press all three (►▲▼) buttons
simultaneously for a period of 5 seconds. DOSE and a
countdown will be displayed.
Maintenance with Each Refill
•Drain the batch tank. (MAINTENANCE Menu, DRN, Press
Green ►button for 5 seconds.)
•Remove the unit’s wall panels.
1. Remove two front acorn nuts on plastic shroud in unit.
2. Back out, but do not remove middle screw on front wall of
enclosure at bottom.
3. Remove all other screws from enclosure walls.
4. Flex walls and lift up to remove.
•Clean or replace filter on pump intake line in the batch tank.
•Replace Auto Drain Valve tip on pump discharge line. (Valve
enables rapid pressurization at pump startup and rapid
depressurization on pump shutdown.)
•Replace unit wall panels.
• If preparing for operation, execute a MANUAL MIST. Unit will
FILL, go through an extended DOSE step , AGITATE and MIST.
Annual Maintenance (at startup or during Winterization/Shutdown)
•Flush coupler, dosing pump and insecticide flow line.
1. Screw Smart Cap or PRO-CAP onto a vented bottle filled
with either clean water or potable water anti-freeze.
2. Execute a MANUAL CHARGE to bring the tank
concentration up to the required level. Navigate to INS in
MAINTENANCE Menu. Press all three (►▲▼) arrow
buttons simultaneously for a period of 5 seconds. DOSE
and a countdown will be displayed. The unit will run the
dosing pump for an extended period, flushing insecticide
out of the pump and line. You may interrupt the dose after
2 minutes.
3. Remove Smart Cap from bottle and snap into Smart
Coupler. Execute a MANUAL CHARGE to evacuate fluid
from insecticide flow line. Interrupt DOSE after 2 minutes.
Winterization (performed at Fall shutdown)
•Flush batch tank, pump and agitation valve with clean
water.
1. Drain the batch tank. (MAINTENANCE Menu, DRN, Press
Green ►button for 5 seconds.) Press STOP when
pressure falls.
2. Run Inspect to flush the batch tank and nozzle circuit
(MAINTENANCE Menu, INS, Press Green ►button for 5
seconds.) If zone kit, run INS1 and INS2 to flush both
nozzle circuits.
3. Run DRN to drain the batch tank again.
•Evacuate remaining fluid from inlet water line and pump
discharge line.
1. Disconnect nozzle circuit from unit.
2. Disconnect water supply line.
3. Use WINT function to hold inlet supply valve and agitation
valve open for 30 seconds to allow any remaining trapped
fluid to drain. WINT in MAINTENANCE Menu. Hold
Green ►button for 5 seconds to trigger.
4. Lift left side of unit about 4” to let water run out of valve.
•Unplug unit, coil power cord and stow under unit.
Section 5
Maintenance & Winterization Instructions

Section 6
Frequently Asked Questions
What happens if the power to the unit is turned off and back on?
• When electrical power is restored to the unit, the digital controller
will reboot into the same mode the unit was operating in prior to
the power being turned off.
• For example, if the unit was in AUTO-EVERYDAY mode prior to
the power being powered off, it will reboot into AUTO-
EVERYDAY mode when the power is restored
• The controller features a “Super Capacitor” that stores enough
electrical power to run the internal clock for up to six weeks in
the event power to the unit is turned off. There is no battery for
the clock.
• All programmed settings are maintained regardless of how long
the unit has gone without power.
Why does this machine have to be plugged into a GFI circuit?
• As an outdoor electrical appliance that is often exposed to the
elements, for protection of both the installer and end-user it is
required that the unit is plugged into an electrical outlet that has
Ground Fault Interrupt (GFI or GFCI) protection.
• Please note that the unit also requires a minimum electrical
service of 15 Amps. 30 amp service is recommended.
Does installation require that a backflow preventer be installed on
the water faucet?
• To eliminate the possibility of insecticide back-contaminating the
water supply, the unit has a built-in 2” air-gap in the inlet water
supply circuit that is generally recognized to be double the
minimum code requirement for back-flow prevention.
• Refer to your local municipal plumbing code. It is possible that if
the unit will be connected to a faucet equipped with a vacuum-
breaker, you may be required to plumb an alternate dedicated
connection.
Section 6
Frequently Asked Questions
When should I set the Daylight Savings Time switch (DST) to ON
or OFF?
• DST, which is found under the SET-UP menu, is a feature added
for convenience of the user.
• If DST is changed from OFF to ON, two events happen
automatically:
1. The clock is advanced forward one hour
2. The time for each mist cycle, as defined in the CYCLES
menu, is advanced forward one hour.
• The reverse of the above occurs when DST is changed from ON
to OFF.
• DST ON is the setting that would be used in the summer
months.
Can I set unique AUTO MIST times/durations for each day of the
week?
• No. While you may use the CUSTOM-PGM menu to turn
specific days of the week ON or OFF, each day set to ON will
mist according to the AUTO MIST cycles defined under the
CYCLES menu. You cannot customize mist times for each day.
If I press “STOP MIST” on the remote, does that set the system
Mode to OFF?
• No. When STOP MIST is pressed on the remote, or the STOP
button is pressed on the controller, the unit simply halts
whatever current activity it is executing, be it misting, agitating,
etc. The System Mode remains unchanged.
What happens if the water supply to the unit is accidentally turned
off?
• When the unit attempts to build the next batch, it will lock with
an ERR 4 indication.
• Once the water pressure is restored, you may clear the ERR 4
indicator by holding the Red MENU/STOP button for 5
seconds. Reset System Mode with Green ►button. The unit
will not clear this error automatically.

Section 6
Frequently Asked Questions
The manual mentions a zone kit. What is a zone kit, and how do
I know if I have one?
• A zone kit is primarily composed of a solenoid valve attached to
the unit that enables the system to sequentially mist through two
different nozzle circuits, effectively doubling the capacity of the
unit.
• Units with zone kits may be visually identified by the presence of
a small separate housing mounted on the back side of the unit.
• For units with zone kits, the controller is also slightly different in
the SET-UP menu.
• The number of nozzles setting “NOZ” is replaced by “NZ1” and
“NZ2”, representing the number of nozzles in Zone 1 and Zone 2
respectively.
I have the optional zone kit installed. Can I use the remote to
trigger each zone individually?
• No. When the Remote is used to trigger a mist, and a zone kit is
installed, the unit will mist according to which zones are set to
“ON” in the controller.
• If you wish to suspend one zone for a period of time, navigate to
the SET-UP menu and set ZN1 or ZN2 to OFF, depending on
your needs.
What is SEN ON/OFF in the SET-UP menu? Is this for a wind
sensor?
• SEN enables an external wind sensor package to be turned on
or off.
When the unit is agitating, the pump pressure only shows 30 psi.
Is this normal?
• Yes. When agitating, the pump is circulating fluid through the
batch tank and it is normal for the pressure to be lower than it is
when misting.
Section 6
Frequently Asked Questions
Why is MX, the Maximum Daily Mist value on the DATA menu is
set so high?
• The Maximum Daily Mist functionality is built into the unit in
anticipation of possible future regulatory requirements that might
limit the daily volume that it may disperse in a single day.
• The value for the Maximum Daily Mist is programmed into the
Smart Cap on the cartridge, and can easily be adjusted if
regulations change.
What does the flashing LED light on the top of the unit indicate?
• The LED is used to indicate the status of the system:
oSOLID LIGHT – unit is misting
oRAPID FLASH – the unit is about to mist and is either in the
warning or agitate stage of the cycle.
oSLOW FLASH – either the cartridge is empty, a SKIP MIST
has been triggered by the remote or there is a mechanical
error with the unit
Why does the display read “HOLD” immediately after the unit
finishes misting?
• The unit will hold the agitation valve open for a brief period
following the end of a mist. This action enables the pressure
present in the nozzle circuit to quickly bleed off into the tank,
rapidly shutting the nozzles. If this function was not present, the
nozzles would “weep” or drip following the mist as the pressure
in the nozzle circuit for that zone would not be able to bleed off.
What is the symbol that looks like a “sunshine” flashing in the
lower right corner of the display?
• The small “sunshine” indicates that the previous mist was
skipped for one of three reasons:
1. The user triggered a SKIP NEXT MIST with the remote,
and the most recent AUTO MIST was skipped. The next
AUTO MIST will be executed as programmed.
2. The Maximum Daily Mist time has been reached.
3. The (optional) wind sensor blocked the previous AUTO
MIST

Section 7
Troubleshooting
Problem: The unit clock shows odd numbers.
•Potential Cause: The clock has not been set.
•Action: On brand new units, the clock must always be set when
it is powered for the first time. Refer to Step 8b in Section 4,
Assembly and Installation Instructions.
Problem: Just before misting, the displays shows “NOZ00” and
the unit stops.
•Potential Cause: The Number of Nozzles is set to 0.
•Action: Repeat Step 8f in Section 4 , Assembly and Installation
Instructions to set the Number of Nozzles.
Problem: The REMOTE MIST won’t work.
•Potential Cause: System Mode set to OFF
•Action: Set System Mode to On or AUTO
or
•Potential Cause: REMOTE MIST Duration set to OFF
•Action: Set REMOTE MIST Duration (SET-UP Menu, REM)
or
• Potential Cause: Unit does not recognize Remote Transmitter
• Action: Repeat Step 8d to (in Installation Instructions) to
program the unit to recognize the remote transmitter
or
•Potential Cause: Remote antenna not installed
•Action: Verify rubberized black antenna is screwed on tightly to
the enclosure lid.
•Potential Cause: System Mode is set to OFF.
•Action: Repeat Step 8e in the Installation Instructions to set the
MANUAL MIST duration.
Problem: MANUAL MIST doesn’t work.
Section 6
Frequently Asked Questions
Will the system recover if I press STOP in the middle of the batch
makeup process?
• Yes, prior to the next mist cycle, the system will check the level
of the tank. If the dosing cycle was stopped prematurely, the
system will build the batch correctly prior to agitating during the
next mist cycle.
I need to move the unit. How do I empty the internal mixing
reservoir?
• Execute the built-in Drain function. Navigate to DRN in the
MAINTENANCE Menu. Press the Green ►button for 5
seconds. After a warning period, the system will drain the
contents of the batch tank through the nozzle circuit.
• Note: ensure the area is free of people, pets and food when
executing the DRN function.

Section 7
Troubleshooting
Problem: The unit will not AUTO MIST.
•Potential Cause: System Mode set to OFF or ON
•Action: The System Mode must be set to AUTO-EVERYDAY or
AUTO-CUSTOM in order for the AUTO MIST to work.
Or
•Potential Cause: No AUTO MIST cycles defined
•Action: Define mist cycle time and duration in CYCLES Menu
•Potential Cause: System receiving a remote signal from another
source.
•Action: Change the DIP switches on the remote and reprogram
the unit to recognize the remote. See Section 3, Operating
Instructions – Remote Transmitter.
Problem: Unit mists randomly during the day.
Section 7
Troubleshooting
Problem: The motor runs, but the unit isn’t misting at all, or the
nozzles are sputtering.
•Potential Cause: Air is being introduced into the pump suction.
•Action: Verify the pump suction pipe and discharge tubing is
firmly engaged in the pump fittings. Verify that the Auto Drain
Valve is attached.
or
•Potential Cause: Pump collar loose.
•Action: Use a screwdriver to verify that the collar securing the
pump to the electric motor is tight.
or
•Potential Cause: Suction filter clogged.
•Action: Remove and clean the suction filter at the end of the
pump suction pipe.
Problem: The system display is flashing “EMP CAR” and the
external LED is flashing.
•Potential Cause: Cartridge is empty.
•Action: Replace the cartridge. See Section 3, Operating
Instructions – Replenishing the Insecticide.
Problem: The system display is flashing “INV CAR” and a
number.
•Potential Cause: If the number in the display is 10 or 11, the
cartridge inserted into the unit is not authorized for use in that
unit.
•Action: Replace cartridge.
Or
•Potential Cause: If the number in the display is 20 or 21, there is
an internal electrical error in the system.
•Action: Contact your dealer.
Problem: The system display shows “ERR” and a number and
the external LED is flashing.
•Potential Cause: Unit is in error condition
•Action: Corrective action depends on specific error condition.
See Section 3, Operating Instructions – Error Code Displays

The foregoing is MSI’s only obligation and Purchaser’s exclusive remedy for breach of
warranty. Purchaser’s failure to submit a claim as provided above shall specifically
waive all claims for damages or other relief, including but not limited to claims based
on latent defects. In no event shall Purchaser be entitled to special, direct, indirect,
incidental, exemplary or consequential damages, expenses, injury, lost profits, lost
savings, business interruption, loss of business information, or any other pecuniary
loss arising out of the use of or inability to use the equipment. In any case, MSI’s
entire liability shall be limited to the amount Purchaser actually paid for the item.
Except as modified in writing signed by both parties, this warranty is and shall remain
the complete and exclusive agreement between the parties with respect to warranties,
superseding all prior agreements, oral or written, and all other communications
between the parties relating to the subject matter of this agreement.
Section 8
WARRANTY AND LIMITATION OF REMEDY AND LIABILITY
MistAway Systems Inc. (MSI) warrants this Product – the MistAway Tankless Misting
Unit, Gen III – to be free from defects in material and workmanship as follows:
For a period of one (1) year from the date of original installation (whether or not actual
use begins on that date), MSI will repair or replace defective parts, with new or
refurbished parts, at its option, at no charge. This warranty does not include labor or
other costs incurred for diagnosing, removing, installing, shipping, servicing or handling
of either defective parts or replacement parts.
This warranty applies solely to equipment supplied by MSI and is in lieu of all other
warranties, expressed or implied. No person, agent, dealer, or distributor is authorized
or empowered to give any other warranty or to assume any other liability on behalf of
MSI
Warranty Conditions:
• This warranty is extended only to the original Purchaser and is not transferable.
• A purchase receipt or other proof of date of original purchase will be required
before warranty service is rendered.
• Installation, use, care and maintenance must be normal and in accordance with
instructions contained in the operating manual and MSI’s service information.
Failure to do so shall void this warranty.
• All claims for failure to conform to specifications or defects in material or
workmanship under this warranty must be made promptly after discovery and, in
any event, must be received by MSI not more than one year after the original
purchase date.
• MSI reserves the right to inspect the equipment prior to any decision involving a
warranty claim.
• MSI reserves the right to make warranted repairs at either the installed site or at
MSI’s location in Houston, TX. If MSI opts for repair at its own location, the
Purchaser is responsible for shipping the item to MSI’s Houston location at its
expense.
Manufacturer’s obligation under the warranty shall not apply to:
• Any equipment, which has been damaged by negligence, misuse, abuse, neglect
and/or improper adjustment, accident, vandalism, acts of God, acts of war,
whether declared or undeclared, improper application, or any other contingency
beyond the control of MSI
• Cosmetic damage
• Damage in transit
• Failures caused by products not supplied by MSI
• Failures, which result from faulty installation, set-up adjustments, improper
operation, power line surge, improper voltage supply or damage from lightning
• Any equipment that has been repaired or altered without authorization from MSI
or in a manner inconsistent with such authorization
• Any unit that has not been maintained in accordance with the operator’s manual
• Normal wear on any item or piece of equipment
• Lost items
Section 8
WARRANTY AND LIMITATION OF REMEDY AND LIABILITY