Mitel 5000 CP Phone User manual

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babyTEL Mitel 5000 CP Configuration Guide
Introduction
The information in this document is intended as a general guide to help you set up the babyTEL service on
your SIP compatible telephone system. It contains only babyTEL-specific parameters that need to be
configured on your Mitel 5000 CP. For full and proper functioning of the babyTEL service and all other
features, your Mitel 5000 CP should be set up according to the detailed instructions provided by the
manufacturer in their configuration guide.
Step 1 - Gather all the necessary information
Your User ID and Web password were provided to you in the Signup Confirmation email. Go to the
babyTEL website (www.babytel.net) and login using your ID and password. (The login command can be
found at the top right corner of the page.) Click on babyTEL Service to expand the menu and then click on
SIP Parameters. A page similar to the example shown below will be displayed, with values relevant to
your account.
Please have this information at hand when you configure your system.

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Step 2 - Configure the Mitel 5000 CP system
Configure the Mitel 5000 CP as a sip client of the babyTEL network.
Note: Values for the Items shown in blue should be taken from the SIP Parameters page for your your
account. When entering data, please do not include the brackets "<" and ">".
1. On the Mitel 5000 CP programming interface open the Configuration screen of the SIP Trunk Group:
+ System
+ Devices and Feature Codes
+ SIP Peers
+ SIP Trunk Group
+ {group}
+ Configuration
Enter required values as shown below
< IP Address> Resolve the address of <Outbound Proxy> by performing a ping to it
< Port Number> <Outbound Proxy port>
2. Select the Registrar menu and enable registration. Enter required values as shown below:
<Registrar IP Address> IP address of <Outbound Proxy>
<Registrar IP Port> <Outbound Proxy port>
<Registrar FQDN> <Outbound Proxy>

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Note: SIP messages are sent to <Outbound Proxy> and to UDP port <Outbound Proxy port>.
3. Select the Authentication menu and enter required values as shown below:

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4. You can now set the Calling Party information for the trunk group as shown below:
Note: It may be necessary to include Display Name between quotes as in “Display Name”.
5. Please pay particular attention to “Route Call Using To Header” in the Configuration menu. This
parameter must be set to ‘Yes’ unless you have configured the babyTEL account to deliver the called
number in the request URI.

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Note that if “Route Call Using To Header” is not available on that screen, check that you have “On-
Line Monitor” checked to view this field. If checked and still not available, you will need to upgrade
the Mitel to a minimum of 5.1.
Note that by default, babyTEL specifies the main phone number of the account in the request-URI
and the called number is provided, as dialed, in the ‘To’ header and, E.164 normalized, in the ‘P-
Called-Party-ID’ header. You can configure any number in the account so it is provided in the request-
URI but to receive calls for that number your device must register for it with babyTEL.
<User ID>
<Display Name>

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Contact
If you require assistance you can contact us 24 hours a day, 7 days a week, by email at
[email protected].
You can also reach us by phone 7 days a week from 9 AM to midnight, Eastern Time at:
Canada
USA
Montréal: 514 201-6550
Toronto: 416 848-0990
Toll free: 1-877-258-VoIP (8647)
Toll free: 1-877-808-VoIP (8647)
Address: 1425 René-Lévesque, Suite 700, Montréal, Québec, Canada H3G 1T7
Website: www.babytel.net
Thank you for choosing babyTEL as your Internet Telephony Service Provider. We at babyTEL will
continually strive to provide you a reliable service. As well, we will be regularly adding additional
capabilities that you may find useful. Please keep up-to-date by visiting us at the babyTEL website.
Pleasant surprises may await you.