Mitsubishi Outlander Phev 2020 User manual

INFORMATION FOR FIRST AND SECOND RESPONDERS
EMERGENCY RESPONSE GUIDE FOR VEHICLE
2020 Model year
Version:1.0

1
Introduction
This manual provides safety instructions that need to be followed
when rescuing the passengers from the vehicle after an accident
and describes how to handle the damaged vehicle.
Failure to follow these instructions and especially the warnings and
cautions may result in serious injury such as an electrical shock due
to the high voltage battery installed on OUTLANDER PHEV.
Please read and understand this manual carefully for your and
the passengers safety.
Throughout this manual the words WARNING, CAUTION appear.
These serve as reminders to be especially careful. Failure to follow instructions could result in
personal injury or damage to your vehicle.
WARNING
Indicates a strong possibility of severe personal injury or death if instructions are not followed.
CAUTION
Means hazards or unsafe practices that could cause minor personal injury or damage to the vehicle.
NOTE:
Gives helpful information.
*: indicates optional equipment.
It may differ according to the sales classification; refer to the sales catalogue.
Mitsubishi Motors reserves the right to make changes in design and specification and/or to make
additions to or improvements in this product without obligation to install them on products
previously manufactured.
・Please note that the contents of this manual may not fit completely with actual vehicle due to the
change of vehicle specification.

2
CONTENTS
1.Identification / recognition
P.3
2.Immobilisation / stabilization / lifting
P.8
3.Disable direct hazards / safety regulations
P.9
4.Access to the occupants
P.13
5.Stored energy / liquids / gases / solids
P.16
6.In case of fire
P.17
7.In case of submersion
P.18
8.Towing / transportation / storage
P.19
9.Important additional information
P.22
10.Explanation of pictograms used
P.28

3
1. Identification / recognition
1. Features on vehicle exterior
Outlander PHEV shares one vehicle body with petrol engine models. Therefore, their exteriors are very
similar.
If you find any of the following features which can identify Outlander PHEV, always wear appropriate Personal
Protective Equipment (PPE).
WARNING;
- Use insulating Personal Protective Equipment (PPE) (Rubber insulating gloves, Rubber soled insulating shoes: rated to a
minimum of 400V voltage resistance), when contact with the vehicle body is possible, until you can identify whether the
vehicle is Outlander PHEV or not.
- Engine noise does not always mean that the vehicle is a model with petrol engine.
You should refer to the feature list.
(1) Feature list
"PHEV (PLUG-IN HYBRID EV)" logo, battery charging lid, chassis number (model code), and power drive
unit (PDU) cover
(2) Features on exterior
GG3WXDHHZL6
JMAXDGG3WKZxxxxxx
Model code
Chassis number
PDU Cover

4
JMAXDGG3WKZxxxxxx
Battery Charging lid
Chassis number

5
2. High voltage wiring harness location
High voltage wiring cables are located as shown in the figure below.
*: Refer to "10" for the explanation of pictogram
rear cable (N line)
EV charging cable
Air conditioner
compressor cable
Generator cable
Front motor cable
Drive battery
front cable
Electric heater
cable
Drive battery
rear cable (P line)
Drive battery
On board charger/
DC-DC converter
cable
EV charging cable
Rear motor cable
Charge port

6
3. SRS airbag component location
SRS airbags system (location of airbags and related components) are located as shown in the figure below:
*: Refer to "10" for the explanation of pictogram
SRS
warning lamp
Clock spring
SRS-ECU
Knee air bag module
Curtain air bag module
Side-airbag module
pre-tensioner
Front impact sensor
SRS-ECU
Side impact sensor
Side-airbag module
Seat belt
pre-tensioner
Seat belt
pre-tensioner
Seat belt
pre-tensioner
Seat belt
pre-tensioner
Lap
pre-tensioner
Lap
Knee air bag module
Passenger’s
Driver’s
air bag module
Driver’s
air bag module
Clock spring
air bag module
Passenger’s
air bag module
<LHD>
<RHD>
Passenger’s
air bag
cut off switch
Passenger’s
air bag
cut off switch

7
4. Vehicle dimensions
Vehicle weight 1,890 – 1,965kg*
* ：Differs on the model, the vehicle weight will change.

8
2.Immobilisation / stabilization / lifting
1. How to determine if vehicle is ON / OFF.
*: Refer to "10" for the explanation of pictogram
2. Support positions for Jack and Lift
CAUTION;
- Be sure to support the specified locations only. Otherwise, deformation of vehicle may occur.
○
:Support position for Garage Jack
○
:Support position for Jack or Axle stands or Lift
Front suspension crossmember
Rear suspension crossmember
READY
indicator

9
3.Disable direct hazards / safety regulations
If the following systems are required to operate, disconnect the 12V auxiliary battery after the operation.
1. Electric power windows / Door lock
1 : Driver’s door window
2 : Front Passenger’s door window
3 : Rear left door window
4 : Rear right door window
5 : Window lock switch
1 : Lock
2 : Unlock
* It is described based on the LHD.RHD is to invert the LHD.
2. How to open hood
1) Pull the release lever towards you to unlock the hood.
2) Raise the hood while pressing the safety lock.
3) Support the hood by inserting the support bar in its slot.
3. How to open tailgate
Unlocking the tailgate, push the tailgate open switch (A) and pull up the tailgate.
Electric tailgate can be auto opened by pressing the open switch (B).
The electric tailgate can be closed by pressing the close switch (C) on the inside of the electric tailgate.
No Electric tailgate
Electric tailgate

10
4. Inside tailgate release
The inside tailgate release is designed to provide a way to open the tailgate in the case of a discharged auxiliary battery.
1) Open the lid (A) inside of the tailgate.
2) Move the lever (B) to push out on the tailgate to open it.
5. How to disconnect the 12V auxiliary battery negative terminal
Use an open end wrench (10 mm) to disconnect the negative terminal of the 12V auxiliary battery according
to the procedure below, and then wrap a plastic tape around the disconnected negative terminal.
Shut down the SRS air bag system circuit by disconnecting the negative terminal of the 12V auxiliary
battery.
1) Pull up the strap on the luggage floor box.
2) Remove the service lid of the 12V auxiliary battery.
3) Disconnect the 12V auxiliary battery negative terminal.
*: Refer to "10" for the explanation of pictogram
12V auxiliary battery
Rear bumper
negative terminal
Electric tailgate
No Electric tailgate
Inside view

11
6. How to disconnect the “Power unit control” fuse
Remove "Power unit control" fuses (10A in the Picture below) from the
engine compartment fuse box.
If you cannot locate this fuse, remove all fuses and relays in the fuse box.
*: Refer to "10" for the explanation of pictogram
Fuse box

12
7. How to shut down High voltage (pull out the service plug)
1) Wear Personal Protective Equipment (PPE) and observe the procedure below to remove the service plug.
Pulling out the service plug will shut down the high voltage circuit in the drive battery.
2) Remove the service lid cover in the footwall under the middle of the second seat. (four clips)
Use an open end wrench (10mm) to remove the service lid. (four nuts)
3) Wear Personal Protective Equipment (PPE) and remove the service plug.
1. Release the lock lever on the service plug.
2. Raise the service plug lever.
3. Remove the service plug by pulling it upward.
*: Refer to "10" for the explanation of pictogram
WARNING;
Always wear Personal Protective Equipment (PPE) when pulling out the service plug.
Service lid cover
Driver’s ｓｅａｔ
Service plug
1
2
3

13
4.Access to the occupants
Failure to follow these instructions when performing a rescue may result in serious injury such as electric shock.
Do not touch high voltage cable or components. Isolate high voltage circuits as necessary.
1. Windows
1 : Laminated glass
2 – 6 : Tempered glass
2. Adjustment seat and steering wheel
Seat
<Manual seat type> <Power seat type>
1 : To adjust forward or backward
2 : To recline the seatback
3 : To adjust seat height (driver’s side only)
1 : To adjust forward or backward
2 : To recline the seatback
3 : To adjust seat height
*: Refer to "10" for the explanation of pictogram
WARNING;
Use insulating Personal Protective Equipment (PPE) (Rubber insulating gloves, Rubber
soled insulating shoes: rated to a minimum of 400V voltage resistance) when you may
touch the vehicle body directly or indirectly.
CAUTION;
・When the 12V auxiliary battery is disconnected or removed, do not close the tailgate. If you close it once,
you cannot open it again.
・The electric tailgate system will also be inoperative when the 12V auxiliary battery is disconnected.
・The electric parking brake system will also be inoperative when the 12V auxiliary battery is disconnected.

14
Steering wheel
*: Refer to "10" for the explanation of pictogram
3. High-tensile and Ultra-high-tensile steel panels location
:High-tensile and Ultra-high-tensile steel panels

15
4. Vehicle CUT Zones
It is necessary to cut the vehicle body and immediate rescue is essential or the orange-coloured high
voltage cables are exposed
- Preliminary confirmation
Read this page and "2. High-voltage component and wiring harness location" before cutting the vehicle body.
WARNING;
- Use a hydraulic cutter or a suitable tool which does not generate sparks to cut the vehicle body. If you fail to do
this, you or the passengers may be seriously injured.
- Never touch any exposed orange-colour high voltage wiring cables (cutoff or break a plastic jacket), or the
portions shown in the figure.
- NEVER cut the drive battery.
Risk of high voltage shock
Never cut this area in vicinity of the high voltage components and cables as an electric
shock may occur.
Risk of airbag deployment
Do not cut this area because there is risk that an airbag may be deployed due to a short
circuit or an impact caused by the accident.
If an airbag has already been deployed, this area can be cut. If at least one minute has
elapsed after disconnecting the negative terminal of 12V auxiliary battery or turning off the
ignition switch, this area can be also cut.
CUT ZONE

16
5.Stored energy / liquids / gases / solids
Fluids / gases used in this vehicle
Capacity & Type Colour
Fuel tank (Petrol)
45 liters Light orange
Li-ion drive battery
13.8 kWh Clear & colourless
12V auxiliary battery
36 Ah Clear & colourless
Engine oil 4.3 liters (Oil pan)
0.3 liters (Oil filter)
Dark brown
Engine coolant 6.5 – 7.5 liters Blue-green
Rear Motor coolant 6.5 liters Blue-green
Brake fluid As required Clear & colourless
Front Motor fluid 2.2 liters Red
Transaxle fluid 4.31 liters (Front : 3.46 liters /Rear : 0.85 liters) Red
Refrigerant
(air conditioner)
HFC-134a* : 520 – 560g
HFO-1234yf : 495 – 535g
Non colour
* : Vehicles for Ukraine
WARNING;
The battery assembly cover should never be breached or removed under any circumstances, including fire. Doing
so might result in severe electrical burns, shock or electrocution.
*: Refer to "10" for the explanation of pictogram
Drive Battery information
Drive battery
It is the battery to operate the motor and the air conditioning. In addition to the drive battery,
OUTLANDER PHEV has the auxiliary battery to operate lamps, wipers, etc.
Compact, light-weight lithium ion battery with high energy density is used for the drive battery.
The risk in normally use
The Plug-in Hybrid EV System uses high voltage up to DC 300V. The system can be hot during and after
starting and when the vehicle is shut off. Be careful of both the high-voltage and the high temperature.
Follow the warning labels that are attached to the vehicle.
Always assume the high voltage battery and associated components are energized and fully charged.
Never perform servicing and rescue when READY indicator is illuminating or when the charging indicator
is illuminating or flashing because the high-voltage system is operating.
In case of a collision
If you detect leaking fluids, sparks, smoke, flames, gurgling, popping or hissing noises originating from the
high-voltage battery component, contact emergency services immediately. This may result in a fire.

17
Physical damage to the vehicle or high voltage battery may result in immediate or delayed release of toxic
and/or flammable gases and fire.
6.In case of fire
1. Vehicle fire
In case of vehicle fire, alert fire department immediately and start extinguishing the fire using the following
procedures where possible.
CAUTION;
Failure to follow these instructions may result in serious injury such as electric shock:
1)The drive battery is designed to prevent a substantial amount of electrolyte from leaking from the drive battery just in
case it is broken.
2)The drive battery uses an electrolyte made of flammable “Carbonate ester solution of lithium salts”.
When reacting with moisture in the air, this electrolyte generates acidic organic vapour which is harmful to human body.
3)Therefore, when handling this, please use appropriate Personal Protective Equipment (PPE) including mask for organic
gas, solvent resistance gloves and eye protector and use appropriate caution.
*: Refer to "10" for the explanation of pictogram
2. Fire-extinguishing
WARNING;
･Never use seawater or any water containing salt.
・Use water to extinguish the fire
1) By using fire extinguisher
Use a fire extinguisher which is suitable for flammable liquid and electrical equipment fires.
2) By using water
Use water not containing salt, such as tap water, well water or pond water.
DO NOT attempt to extinguish the fire with a small amount of water as it is dangerous.
A large volume of water, such as from a fire hydrant must be used. Unless a large volume of salt-free water
is available, keep away from the vehicle fire and wait for fire department to arrive.

18
*: Refer to "10" for the explanation of pictogram
7.In case of submersion
1. Submerged Vehicle
If the vehicle is submerged or partially submerged, first pull the vehicle out of the crew and water.
Then shut down the high voltage system.
If the vehicle is submerged, the drive battery may generate flammable hydrogen gas.
If the vehicle is submerged, water may enter the drive battery.
WARNING;
・If water enters the driving battery, hydrogen gas may be generated.
・When seawater enters, a large amount of hydrogen gas is generated by rapid electrolysis due to salinity, which
may cause a fire.
・If you after lift the vehicle, please open the windows and doors as there may be hydrogen gas in the car.
Rescue operation
Inspect the vehicle for damage.
If the vehicle is severely damaged, the drive battery is deformed, broken or exposed (or you cannot evaluate how
severely the drive battery is damaged), wear insulated Personal Protective Equipment (PPE) and carry out the
rescue operation while taking care not to touch the drive battery.
*: Refer to "10" for the explanation of pictogram
Necessary action after the rescue operation
1) Remove the "Power unit control" fuses. (Refer to 3-4)
2) Remove the "Service plug". (Refer to 3-5)
*: Refer to "10" for the explanation of pictogram

19
8.Towing / transportation / storage
1. How to Transport
Transport the vehicle on a flatbed truck or tow the vehicle with all wheels off ground.
WARNING;
Never tow the vehicle with front wheels and/or rear wheels on the ground. This may cause damage to the electric motors
and transaxle.
CAUTION;
If the 12V auxiliary battery charging level is too low or the 12V auxiliary battery negative terminal is disconnected,
you cannot move the selector lever from the P range.
- The illustration shows examples only.
- When loading the vehicle on the truck, handle carefully to prevent further damage.