
mk North America, Inc. |105-125 Highland Park Drive |Bloomfield, CT 06002 |(860) 769-5500 |www.mknorthamerica.com
©2020 |Page 7
4 WARRANTYINFORMATION
Warranty
mkNorthAmerica,Inc.(MKNA)offersaCOMPLETEONEYEARWARRANTYfromthedateofdelivery,totheoriginalpurchaserofthe
MKNAequipment(CUSTOMER),tobefreefromdefectsinmaterialandworkmanship;undernormaluseandwithproperinstallation,
maintenanceandcleaning.
AdditionallyMKNAoffersaLIMITED10YEARWARRANTYonallequipmentthatMKNAistheoriginalmanufacturerof,tobe
freefromdefectandworkmanship.1.
ThiswarrantyisextendedbyMKNAonlytoCUSTOMER,andisnon-transferable.AllwarrantyrequestsshallbemadebyCUSTOMER.
MKNAwillreplaceorrepair,atourfactoryoranyotherlocationwedesignate2.,anydefectivepartwithinthewarrantyperiodandwithout
charge.ItisatMKNA’ssolediscretionwhethertorepairorreplace.CUSTOMERwillprovideMKNAwithapromptwrittennoticeofthe
defect,includingtheserialnumberoftheunit(whenapplicable)andthedateofdelivery.
AtMKNA’srequestCUSTOMERwillreturnalldefectivepartsforevaluationatMKNA.MKNAwillprovideCUSTOMERwithareturngoods
authorizationnumber(RGA#).NopartswillbereturnedwithoutaRGA#.TheRGA#mustclearlybemarkedonalllabels,packagesand
packingslips.
CUSTOMER shall pay all costs for packaging, shipping, duties and/or any other related costs in the sending or receiving of parts.
CUSTOMERisresponsibleforalllaborassociatedwithsendingorreceivingofparts.
MKNAPROVIDESNOWARRANTYOFMERCHANTABILITYORFITNESSFORAPARTICULARPURPOSE;UNLESSITISAGREEDTOBY
MKNAANDCUSTOMERINWRITINGPRIORTOPLACEMENTOFORDER.SuchagreementrequiresapprovalofMKNAManagement.
UNDERNOCIRCUMSTANCESSHALL MKNA BE HELDLIABLE FOR DAMAGES ORLIABILITYFOR LOSSOF PRODUCTION,PRODUCT,
EQUIPMENT OR PROFITS OR LIABILITY FOR DIRECT, INCIDENTAL, INDIRECT, SPECIAL OR CONSEQUENTIAL DAMAGES OR ANY
DAMAGESTOPERSONSORPROPERTY,WHATSOEVER.CUSTOMERagreesthatitistheirsoleremedyforliabilityofanykind,including
negligencewithrespecttotheequipmentandservicesfurnishedbyMKNAshallbelimitedtotheremediesprovidedherein.Thiswarranty
shall not apply to any failure of the unit or its components caused by lack of maintenance and/or improper maintenance, incorrect
adjustments,misuseorunreasonableuseorexposuretochemicalsand/orenvironmentswhichtheunitisnotdesignedfor.Unauthorized
modificationoftheunitortheuseofnon-MKNAreplacementpartsandbuildingcomponentsvoidsthiswarranty.
1.Thelimited10yearwarrantydoesnotapplytoequipmentandcomponentsmanufacturedbyothers.Suchequipmentandcomponents
aresubjecttoanylimitationcontainedintheoriginalmanufacturer’swarrantyandinclude,butarenotlimitedto:bearings,belts,casters,
controllers,motorsandpneumaticdevices.
2.NoworkwillbeperformedbyMKNAoranMKNAfactoryauthorizedservicerepresentativeatthesiteofinstallationunlessinMKNA’s
opinionitisimpracticalforCustomertoremoveandreturnthedefectiveparttoMKNA’sfactory.
EXCEPT AS EXPRESSLY STATED HEREIN, THERE ARE NO WARRANTIES, EXPRESSED OR IMPLIED, BY OPERATION OF LAW OR
OTHERWISE,OFTHEEQUIPMENTORSERVICESFURNISHEDBYMKNAORFACTORYAUTHORIZEDSERVICEREPRESENTATIVE.THERE
ARENOWARRANTIESWHICHEXTENDBEYONDTHEDESCRIPTIONONTHEFACEHEREOF.
mkNorthAmerica,Inc.reservestherighttochange,modifyordiscontinueproductsand/orspecificationswithorwithoutnotice.
AllofmkNorthAmerica,Inc.productsarecoveredbythiswarranty.
Your model will vary.