Mobotix Q25 User manual
www.mobotix.com
Innovations – Made in Germany
The German company MOBOTIX AG is known as the leading pioneer in network camera technology and its
decentralized concept has made high-resolution video systems cost ecient.
60.208-001_EN_05/2016
Q25 Camera Manual
EN
Security-Vision-Systems
Allround Easy. Allround Secure.
Elegant, ultra-compact and weatherproof 6MP dome camera. Its 360° allround view allows moni-
toring and recording an entire room, while the panorama image and image analysis tools of the
Q25 Hemispheric provide an unparalleled range of application scenarios.
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© MOBOTIX AG • Security-Vision-Systems • Made in Germany
Q25 Camera Manual: Contents
MOBOTIX Seminars
MOBOTIX oers inexpensive seminars that include workshops and practical exer-
cises.
For more information, visit www.mobotix.com > Seminars.
Copyright Information
All rights reserved.
MOBOTIX
, the MX logo,
MxManagementCenter
and
MxPEG
are
trademarks of MOBOTIX AG registered in the European Union, the U.S.A., and other
countries.
Microsoft
,
Windows
and
Windows Server
are registered trademarks of
Microsoft Corporation.
Apple
, the Apple logo,
Macintosh
,
OSX
,
iOS
,
Bonjour
, the
Bonjour logo, the Bonjour icon,
iPod
and
iTunes
are trademarks of Apple Inc. registered
in the U.S.A. and other countries.
iPhone
,
iPad
,
iPad mini
and
iPod touch
are Apple
Inc. trademarks.
Linux
is a trademark of Linus Torvalds. All other marks and names
mentioned herein are trademarks or registered trademarks of the respective owners.
Copyright © 1999-2016 MOBOTIX AG, Langmeil, Germany. Technical information
subject to change without notice. MOBOTIX AG and its subsidiaries do not assume
any liability for technical or editorial errors or omissions contained herein.
Download the latest version of this and other manuals as PDF files from
www.mobotix.com> Support > Manuals.
THE MOBOTIX INFORMATION CHANNELS
MOBOTIX Support on the MOBOTIX Website
www.mobotix.com/other/Support
The MOBOTIX Video Tutorials
www.mobotix.com/other/
Support/Tutorials
Seminars on MOBOTIX Campus
www.mobotix.com/other/
Partners/Seminars
The MOBOTIX YouTube Channel
www.youtube.com/user/MobotixAG
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Contents
© MOBOTIX AG • Security-Vision-Systems • Made in Germany
CONTENTS
1 Product Overview 10
1.1 Q25 Hemispheric 10
1.1.1 General Product Characteristics 10
1.1.2 Hemispheric Technology 21
1.1.3 Advantages and New Features 24
1.1.4 Decentralized Video System 26
1.1.5 Green IP Video 28
1.2 Technical Specifications 30
1.2.1 Lens Options 30
1.2.2 Lenses, Hardware, Image Formats 32
1.2.3 Software Features 33
1.2.4 Technical Data 34
1.3 Delivered Parts and Dimensions 36
1.3.1 Q25 Camera 36
1.3.2 Mounting Kits and Mounts 39
1.4 Available Accessories 48
1.4.1 On-Wall Set 48
1.4.2 10° On-Wall Set 48
1.4.3 Vandalism Set 48
1.4.4 In-Ceiling Set 49
1.4.5 Outdoor Wall Mount 49
1.4.6 Corner and Pole Mount 49
1.4.7 Stand/Wall Mount for Camera Tests 49
1.4.8 MiniUSB Cable to MiniUSB (Angled/Straight) 50
1.4.9 MiniUSB Cable to MiniUSB (Angled/Angled) 50
1.4.10 MiniUSB Cable to USB-A Socket 50
1.4.11 Ethernet Patch Cable for Bayonet Catch 50
1.4.12 NPA-PoE-Set 51
1.4.13 MX-Overvoltage-Protection-Box 51
1.4.14 MX-NPA-Box 51
1.4.15 MX-GPS-Box 52
1.4.16 MX-232-IO-Box 52
1.4.17 ExtIO Expansion Module 52
1.4.18 Mx2wire+ Media Converter 53
1.4.19 Other Accessories 53
1.5 MOBOTIX Software 54
1.5.1 Integrated Camera Software (Firmware) 54
1.5.2 MxManagementCenter 55
1.5.3 MOBOTIX App 56
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Q25 Camera Manual: Contents
2 Installation 58
2.1 Preparing the Installation 58
2.1.1 Wall-Mounted 59
2.1.2 Ceiling-Mounted 62
2.1.3 Mounting Options 65
2.1.4 Network Connection And Power Supply, UPS 68
2.1.5 Preparing the Camera Connections, MX-Overvoltage-Protection-Box 69
2.1.6 Wiring, Fire Prevention, Lightning and Surge Protection 70
2.2 Mounting the Camera Without Accessories 72
2.2.1 Mounting Instructions 72
2.2.2 Procedure 74
2.3 Mounting the Camera with the On-Wall Set 78
2.3.1 Mounting Instructions 78
2.3.2 Procedure 81
2.4 Mounting the Camera with the In-Ceiling Set 83
2.4.1 Mounting Instructions 83
2.4.2 Procedure 86
2.5 Installing the Vandalism Set 88
2.5.1 Mounting Instructions 88
2.5.2 Procedure 89
2.6 Installing the Wall Mount 91
2.6.1 Mounting Instructions 91
2.6.2 Procedure 94
2.7 Installing the Corner and Pole Mount 96
2.7.1 Mounting Instructions 96
2.7.2 Mounting to a Pole 98
2.7.3 Mounting to a Wall or Building Corner 99
2.7.4 Mounting the Wall Mount to the Corner and Pole Mount 100
2.8 Replacing the MicroSD Card 101
2.8.1 Removing the MicroSD Card 101
2.8.2 Inserting a MicroSD Card 102
2.9 Network And Power Connection 103
2.9.1 Notes on Cable Lengths and Power Supply 103
2.9.2 Connecting the Q25 to the Network Using a Patch Cable 103
2.9.3 Power Supply Using a Switch 104
2.9.4 Power Supply When Connected Directly to a Computer 105
2.9.5 Power Supply with Power-Over-Ethernet Products 105
2.9.6 Connecting a USB Cable 106
2.9.7 Connecting a Two-Wire MxBus Cable 107
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2.9.8 Variable PoE 108
2.9.9 Camera Startup Sequence 109
3 Operating the Camera 110
3.1 Manual and Automatic Operation– Overview 110
3.2 First Images and the Most Important Settings 112
3.2.1 Manually Setting Up the Network Parameters in a Browser 112
3.2.2 First Images and the Most Important Settings in the Browser 115
3.2.3 First Images and Network Parameter Configuration in MxMC 117
3.2.4 Starting the Camera with Factory (Network) Settings 120
3.2.5 Starting the Camera with an Automatic IP Address (DHCP) 121
3.3 Virtual PTZ and Full Image Recording 122
3.3.1 Preparing the Virtual PTZ Function 122
3.3.2 Full Image Recording 124
3.3.3 Special Q25 Configuration in the Browser 126
3.4 MicroSD Card Recording 133
3.4.1 Introduction 133
3.4.2 Formatting the MicroSD Card 135
3.4.3 Activating MicroSD Card Recording 136
3.4.4 Accessing Data on the MicroSD Card 137
3.4.5 Deactivating Card Recording 137
3.4.6 Using a MicroSD Card in a Dierent MOBOTIX Camera 138
3.4.7 Limitations on Warranty When Using Flash Storage Media 138
3.5 Configuration in the Browser 139
3.5.1 Overview 139
3.5.2 General Browser Settings 141
3.6 Additional Notes 143
3.6.1 Weatherproofness 143
3.6.2 Password for the Admin Menu 143
3.6.3 Permanently Deactivating the Microphone 143
3.6.4 Starting the Camera with the Factory IP Address 143
3.6.5 Resetting the Camera to Factory Settings 144
3.6.6 Activating Event Control and Motion Detection 144
3.6.7 Deactivating Text and Logo Options 144
3.6.8 Deactivating the Camera Reboot 144
3.6.9 Browser 145
3.6.10 Cleaning the Camera and Lens 145
3.6.11 Legal Notes 145
3.6.12 Safety Warnings 145
3.6.13 Online Help in the Browser 146
3.6.14 Declaration of Conformity 147
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Q25 Camera Manual: Contents
3.6.15 Disposal 147
3.6.16 Disclaimer 147
Manufacturer 151
Legal Notes
Legal aspects of video and sound recording: You must comply with all data protec-
tion regulations for video and sound monitoring when using MOBOTIX products.
Depending on national laws and the installation location of the Q25, the recording
of video and sound data may be subject to special documentation or it may be
prohibited. All users of MOBOTIX products are therefore required to familiarize them-
selves with all valid regulations and comply with these laws. MOBOTIX AG is not
liable for any illegal use of its products.
§
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© MOBOTIX AG • Security-Vision-Systems • Made in Germany
Safety Warnings
Installation Instructions:
•
This product must not be used in locations exposed to the dangers of explosion.
• Make sure to install this product as shown in
Chapter 2, «Installation»
of this
manual.
•
When installing this product, make sure that you are only using genuine MOBOTIX
parts and MOBOTIX connection cables.
• Make sure that you are installing this product on a solid surface that provides
for a sturdy installation of the fixing elements used.
Electrical installation: Electrical systems and equipment may only be installed,
modified and maintained by a qualified electrician or under the direction and super-
vision of a qualified electrician in accordance with the applicable electrical guidelines.
Make sure to properly set up all electrical connections.
Electrical surges: MOBOTIX cameras are protected against the eects of small elec-
trical surges by numerous measures. These measures, however, cannot prevent the
camera from being damaged when stronger electrical surges occur. Special care
should be taken when installing the camera outside of buildings to ensure proper
protection against lightning, since this also protects the building and the whole
network infrastructure.
Max. power consumption of attached extension modules: The power consump-
tion of all attached
MxBus modules
must
not exceed 2.5W
. When attaching mod-
ules to the MxBus connector
and
the USB connector, the
power consumption of all
attached modules must not exceed 3W
,
if the camera is powered by PoE class3
.
If
PoE class2
is used,
the power consumption of all attached modules must not
exceed 1W!
Never touch the lens: Due to the high performance of the Q25, the area of the image
sensor can get quite hot, especially when the ambient temperature is also high.
This does not aect the proper functioning of the camera in any way. For this reason,
the product must not be installed within the reach of persons without the dome.
Power o before opening the camera: Make sure the power supply is disconnected
before opening the camera (i.e., for installing or replacing sensor modules and SD
cards).
Network security: MOBOTIX products include all of the necessary configuration
options for operation in Ethernet networks in compliance with data protection laws.
The operator is responsible for the data protection concept across the entire system.
The basic settings required to prevent misuse can be configured in the software and
are password-protected. This prevents unauthorized parties from accessing these
settings.
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© MOBOTIX AG • Security-Vision-Systems • Made in Germany
Q25 Camera Manual
FOREWORD
Dear MOBOTIX customer,
Congratulations on your decision to purchase a professional and modern HiRes
network camera “Made in Germany”! The Q25 provides 360-degree over-
view with only one hemispherical lens. This means that you only need one
camera to monitor the entire room right into all four corners. The fisheye
distortion that is typical for this kind of lens is automatically corrected by
the camera software in the live image. Add to that the proven advantages
that are inherent to the MOBOTIX concept, such as the integrated event,
alarm and telephone features and the modern long-term storage directly in
the camera with all of its benefits.
The weatherproof MxBus and MiniUSB interfaces of the camera allow attaching MOBOTIX
interface boxes and standard devices, such as 3G/UMTS modems, external storage
devices, etc. The pre-installed MicroSD card flash storage is easily exchanged for larger
storage requirements, providing for secure long-term storage.
The introduction of the newest image sensor technology with increased light sensitivity
provides brilliant images with image sizes of up to 3072x2048 pixels, thus delivering color
images of higher quality under lowlight conditions.
You can download the MxManagementCenter video management software for
MOBOTIX cameras from the MOBOTIX website: www.mobotix.com> Support >
Software Downloads. For the iPad, iPhone and iPod touch iOS devices, MOBOTIX oers
the MOBOTIX App, a free-of-charge mobile solution that is easily found when searching
for “MOBOTIX AG” in the App Store.
If you have any questions, our support and international sales sta are available at
from Monday to Friday, 8am to 6pm (German time).
We would like to thank you for your trust and wish you all the best with your new MOBOTIX
camera Q25 Hemispheric!
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© MOBOTIX AG • Security-Vision-Systems • Made in Germany
Q
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t
1 PRODUCT OVERVIEW
1.1 Q25 Hemispheric
1.1.1 General Product Characteristics
Innovative Hemispherical Technology for the Perfect Room Overview
The MOBOTIX Q25 Hemispheric camera is an elegant, ultra-compact and weatherproof
IP network dome camera with a special hemispheric lens (fisheye). When mounted on
the ceiling, the camera is capable of providing full 360° allround view or a 180° wides-
creen panorama when mounted on a wall. The first of its kind in the world, this camera
is evidence of the MOBOTIX commitment to innovation as the global leader in megapixel
video security cameras.
High-Resolution 180° Panorama (Wall-Mounted)
When several cameras are monitoring a single room, it is dicult to understand the room
layout in its single view. This makes it hard to comprehend the overall setting. The new
panorama function of the Q25 delivers a widescreen image of a high-resolution 180°
allround view. High image quality is achieved through the use of a six-megapixel sensor
and the new hemispheric lens.
High-resolution 180° panorama
Original Q25 image; Wall
mounted at a height
of 2.3 m in a bank
Original full image
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Q25 Hemispheric
© MOBOTIX AG • Security-Vision-Systems • Made in Germany
Panorama Focus – One Camera, Three Views (Wall-Mounted)
Maximum room overview while simultaneously viewing detail in a single image: the Q25
is capable of providing two more views at the same time with the 180° panorama, allow-
ing you to focus on two scenes in parallel ("Panorama Focus" display mode).
Double Panorama for a Simultaneous View in Two Directions (Ceiling-Mounted)
When the camera is mounted in the center of the ceiling of a room, "Double Panorama"
display mode provides a corrected panorama image of both halves of the room. It cor-
responds roughly with the situation of personally standing in the middle of the room and
being able to look both forwards and backwards at the same time. A superb overview
for the user – provided by a single Q25 camera alone.
Panorama Focus:
Original Q25 image
Original full image
The Q25 Panorama: one camera - three simultaneous views
High-resolution 180° panorama
Virtual PTZ 1 Virtual PTZ 2
Double Panorama:
Original Q25 image
Original full image
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© MOBOTIX AG • Security-Vision-Systems • Made in Germany
Full Image and Normal View
With innovative MOBOTIX Hemispheric Technology, an entire room can be ideally monitored.
For instance, one single, particularly elegant and discreet, Q25 replaces the time-consuming
and expensive installation of several standard cameras. The overview image provided by a
single Q25, which may be tailored in a number of ways according to specific user require-
ments, not only reduces the number of required cameras, but also minimizes the system
costs by reducing the wiring complexity, emergency power requirements and number of
recording devices required.
In addition to Panorama, Double Panorama and Panorama Focus views, the Q25 image
may be displayed on a monitor in the original fisheye version ("Full Image" display mode),
the camera-corrected full image ("Normal" display mode) and in a quad view of all four
directions ("Surround" display mode). Switching to a dierent display mode is possible at
any time within seconds.
Fisheye Original Image: Full Image
Corrected Image Section: Normal
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Q25 Hemispheric
© MOBOTIX AG • Security-Vision-Systems • Made in Germany
Surround View: Quad
Surround View (Quad View), Based on the Correct Full Image
The Q25 “Surround” display mode replaces (when ceiling mounted) four cameras, and
shows four directions simultaneously on the monitor in a quad view. The preset North
position can be moved to any direction in the image; the camera generates the other
three directions (East, South, West) automatically and stores them as separate views.
Each of the four views features a software-controlled
pan/tilt/zoom function (virtual PTZ), allowing it to be
customized as necessary.
In order to reduce user workload, the Q25 can store in
addition to the North, East, South and West standard
views, a total of 256 user-defined camera views using
the vPTZ function, which can easily be brought up
using joystick keys or softbuttons. Besides being able to
manually bring up specific camera views, the camera
can also show them automatically by moving through
the North, East, South and West views or by showing
the first 16 saved camera views (one after the other
like in a slide show).
Complete HiRes Video Solutions by MOBOTIX
As opposed to conventional solutions, MOBOTIX cameras with their decentralized approach
oer so much more – state-of-the-art, network-based video security technology that increases
operating eciency and yields a high degree of every-day usefulness.
Original Q25 image:
Each of the 4 views can
be individually modied
Original full image
North
West South
East
vPTZ & Zoom
vPTZ & Zoom
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© MOBOTIX AG • Security-Vision-Systems • Made in Germany
Extraordinary Picture Quality
Image quality is the one key criterion of a security camera. Due to their internal video analysis
and data storage capabilities, the decentralized MOBOTIX systems are independent of the
available network bandwidth. As a result, the system provides for eciently storing and
managing the video streams of a virtually unlimited number of cameras with the highest
resolution at a reasonable cost.
Six-Megapixel Image Sensors (6MP)
MOBOTIX cameras possess high-resolution image sensors with 6megapixel resolution and
excellent light sensitivity, which translates into more details when zooming and more clear-
cut advantages for every user. By using the 6MP technology in their color and black&white
image sensors, MOBOTIX cameras deliver convincing image quality and details even in
bad weather and under lowlight conditions. Another important plus: thanks to its internal
pre-processing of the image data, the camera can generate video streams with up to
30 frames per second.
6MP Image Format: 3 Times More Detail Than Full HD
The 6MP sensor has a resolution of 3072x2048 pixels on both day and night sensors. This
means that the full image information is available in the live image and in the recordings.
Low Light Conditions– No Problem
The maximum resolution of the color and black&white image sensors is 6megapixels.
The higher light sensitivity of the new color image sensors now allow using MOBOTIX color
cameras around the clock even when the illumination is low.
MxLEO: Exposure Optimization and Reduced Image Noise
MxLEO– the MOBOTIX Lowlight Exposure Optimization– is an innovative technology that
provides an entirely new experience in digital image optimization in all cameras running
firmware 4.1.9 and higher. On the one hand, the improved light sensitivity of the MOBOTIX
6MP sensors drastically reduces exposure times. MxLEO, the exposure and image optimi-
zation program especially developed for these conditions, on the other hand, generates
perceptibly better and more detailed images especially under low-light conditions below
25Lux. Such conditions are typical at a parking lot at night that is illuminated by regular
lights (approx. 10 to 25Lux). Or in a building after hours, in which the emergency lights
are burning (approx. 5Lux). This significantly reduces motion blur that is typical of longer
exposure times with little light and thus provides much more image detail (faces, license
plates, etc.) for proper identification.
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Q25 Hemispheric
© MOBOTIX AG • Security-Vision-Systems • Made in Germany
Virtual PTZ (vPTZ) – No Motor Required
The Q25 can zoom in on detail as well. These vPTZ functions are a standard
feature in the integrated Q25 camera software. The image from the hemispheric
camera can be enlarged using e.g. the mouse wheel, a joystick or a software-
controlled PTZ panel, and you can "move" the view to any section of the image.
This provides the features of a mechanical PTZ camera without the disadvan-
tages of maintenance and wear.
The vPTZ functionality works dierently depending on the camera operation platform (web
browser, MxManagementCenter). Virtual zoom, pan and tilt using MxManagementCenter
is very simple thanks to special software tools and the use of an optional joystick. However,
a joystick may also be used even with pure browser-based operation from Internet Explorer
(together with an ActiveX plug-in).
Quick and easy naviga-
tion with a USB joystick
vPTZ
vPTZ
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© MOBOTIX AG • Security-Vision-Systems • Made in Germany
Simultaneous Corrected Live Image and Full Image Recording
All conventional, motorized PTZ cameras only store the image that is currently viewed as
the live image (live image recording). This has one serious disadvantage as the record-
ing can only show what has happened in the "visible" portion of the image; the rest is
lost and cannot be examined later on. For this reason, MOBOTIX has added the new full
image recording feature to the Q25. This will not store the currently viewed image that
reflects the pan/tilt position and the zoom setting chosen by the user, but the full sensor
image - without vPTZ settings or image correction. When examining the recorded images,
the vPTZ features again come into play, as they allow zooming the visible image and use
the pan/tilt features to examine every corner of the recorded full image.
Integrated vPTZ
functions allow "analy-
sis" of the complete
saved full image at a
later point in time (in
MxManagementCenter).
6MP full image (3072x2048 pixels)
Panorama image at 0.6 megapixels (1280x480 pixels)
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Q25 Hemispheric
© MOBOTIX AG • Security-Vision-Systems • Made in Germany
Example: The people marked by the red circle in the middle area of the image would
not have been recorded by a regular PTZ camera; the full image recording of the Q25
allows to determine for example, the exact time at which the people entered the image
area recorded by the camera. A Browser (Internet Explorer with MxPEG ActiveX plug-in)
or MxManagementCenter can be used to examine the recorded sequences.
Maximum Ease of Use
The full image generated by the hemispherical lens (fisheye) can be dicult to evaluate.
MOBOTIX solves this problem with image distortion correction in the camera software that
displays perfectly corrected live images. The user PC does not experience any additional
load through this process, as image correction and generation of all desired image views
takes place in the camera itself. The result is that a large number of panoramic cameras
may be displayed simultaneously on a single PC.
Highly Ecient, Application-Oriented Image Transfer
While other camera systems must transport the full 6MP image over the network for
further processing, a MOBOTIX camera will only transmit the desired image sections. This
means that a Q25 panorama image will only require a small part of the usual data and
bandwidth. Data from up to six times as many MOBOTIX cameras may be transported
over the same network compared to “standard” cameras.
Live Image Stored Full Image Full Image Evaluation
Live Image Stored Full Image Full Image Evaluation
The camera software is
responsible for image
correction, reducing
load on the user PC
Corrected image after
panorama correction
Economical bandwidth
usage due to smaller,
in-camera corrected
images (no loss of
image information)
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© MOBOTIX AG • Security-Vision-Systems • Made in Germany
Internal DVR
The Q25 secure models feature direct recording to integrated
MicroSD cards, which makes the camera fully independent of any
external storage media, even for longer periods of time. The camera
internally saves high-resolution video with sound, without requiring
an external storage device or PC, and thus without any network
load whatsoever. Old recordings may be overwritten automatically
or automatically deleted after a specified period of time. A 16GB
MicroSD card, for example, allows the camera to store more than a
quarter million event images in VGA format (640x480). For security
reasons, the camera can even encrypt the stored data.
Power failures are not an issue, as the video and image sequences remain safely stored
on the MicroSD card. Access to stored video sequences is possible at any time from the
camera user interface in the browser or MxManagementCenter. If you would like to archive
sequences, you can store all of the data or only certain parts to a computer or a hard disk.
MxActivitySensor Video Motion Analysis: Secure Detection, Avoiding False Alarms
Regardless if there are large objects in the foreground or small objects in the background–
MxActivitySensor will only trigger video recording and alarm messaging if something
important is happening. Interference such as trees shaking in the wind, moving shadows
and clouds and snow falling will no longer lead to false alarms. Since all of this is filtered
automatically, all that remains is to set the direction of movement of objects that should
trigger alarms.
Camera Design Creates New Applications
Some application scenarios benefit from a surveillance camera that is present, but without
attracting attention. The low-key, elegant appearance of the camera, especially when installed
with the In-Ceiling set, makes the Q25 an optimum solution where discreet design and an
inconspicuous look are important. Hotels and restaurants present an ideal example, but
installations in public buildings, waiting rooms and showrooms are also highly suitable.
MicroSD-card already
installed in the camera
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Q25 Hemispheric
© MOBOTIX AG • Security-Vision-Systems • Made in Germany
The integrated DVR functionality with long-term storage on a MicroSD card also makes
the camera an ideal solution for mobile applications since it only requires a power supply
via the network cable (standard PoE) for full event-driven recording with video and audio,
thus delivering a complete standalone product. Application examples in this context are
installations in public transportation such as busses, trains, aboard ships, airplanes, etc.
Q25 in the In-Ceiling
Set (local public
transport bus)
Q25 in the In-Ceiling
Set with stainless
steel ring (elevator)
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© MOBOTIX AG • Security-Vision-Systems • Made in Germany
Q25 with 10°
On-Wall Set
Q25 with In-Ceiling Set
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1
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