Mobotix Q26 User manual

Camera Manual
Q26 Hemispheric
33.106-001_EN_01/2019

2
Q26 Camera Manual
MOBOTIX Seminars
MOBOTIX o ers inexpensive seminars that include workshops and practical exercises.
For more information, visit www.mobotix.com > Support > Trainings.
Copyright Information
All rights reserved. MOBOTIX , the MX logo, MxManagementCenter and MxPEG are
trademarks of MOBOTIX AG registered in the European Union, the U.S.A., and other
countries. Microso , Windows and Windows Server are registered trademarks of Microso
Corporation. Apple , the Apple logo, Macintosh , OS X , iOS , Bonjour , the Bonjour logo,
the Bonjour icon,
iPod and iTunes are trademarks of Apple Inc. registered in the U.S.A.
and other countries.
iPhone , iPad , iPad mini and iPod touch are Apple Inc. trademarks.
Linux is a trademark of Linus Torvalds. All other marks and names mentioned herein
are trademarks or registered trademarks of the respective owners.
Copyright © 1999-2019 MOBOTIX AG, Langmeil, Germany. Technical information subject
to change without notice. MOBOTIX AG and its subsidiaries do not assume any liability
for technical or editorial errors or omissions contained herein.
Download the latest version of this and other manuals as PDF  les from
www.mobotix.com > Support > Download Center > Documentation > Manuals.
THE MOBOTIX INFORMATION CHANNELS
Support on the MOBOTIX Website
www.mobotix.com/en/support
The MOBOTIX Video Tutorials
www.mobotix.com/en/support/
download-center/documenta-
tion/video-tutorials
Seminars on MOBOTIX Campus
www.mobotix.com/en/support/
trainings
The MOBOTIX YouTube Channel
www.youtube.com/user/MobotixAG

3
Table of Contents
TABLE OF CONTENTS
Legal Notes 6
Safety Warnings 7
Foreword 8
1 Product Overview 10
1.1 Q26 Hemispheric 10
1.1.1 General Product Characteristics 10
1.1.2 Hemispheric Technology 21
1.1.3 Advantages and New Features 24
1.1.4 Decentralized Video System 26
1.2 TechnicalSpecications 28
1.2.1 Lens Options 28
1.2.2 Lenses, Hardware, Image Formats 30
1.2.3 Soware Features 31
1.2.4 Technical Data 32
1.3 Delivered Parts and Dimensions 34
1.3.1 Q26 Camera 34
1.3.2 Mounting Kits and Mounts 37
1.4 Available Accessories 46
1.4.1 On-Wall Set 46
1.4.2 10° On-Wall Set 46
1.4.3 Vandalism Set 46
1.4.4 In-Ceiling Set 47
1.4.5 Outdoor Wall Mount 47
1.4.6 Corner and Pole Mount 47
1.4.7 Stand/Wall Mount for Camera Tests 47
1.4.8 MiniUSB Cable to MiniUSB (Angled/Straight) 48
1.4.9 MiniUSB Cable to MiniUSB (Angled/Angled) 48
1.4.10 MiniUSB Cable to USB-A Socket 48
1.4.11 Ethernet Patch Cable for Bayonet Catch 48
1.4.12 NPA-PoE-Set 49
1.4.13 MX-Overvoltage-Protection-Box 49
1.4.14 MX-NPA-Box 49
1.4.15 MX-GPS-Box 50
1.4.16 MX-232-IO-Box 50
1.4.17 ExtIO Expansion Module 50
1.4.18 Mx2wire+ Media Converter 51
1.4.19 Other Accessories 51

4
Table of Contents
1.5 MOBOTIXSoware 52
1.5.1 Integrated Camera Soware (Firmware) 52
1.5.2 MxManagementCenter 53
1.5.3 MOBOTIX MxBell 54
2 Installation 56
2.1 Preparing the Installation 56
2.1.1 Wall-Mounted 57
2.1.2 Ceiling-Mounted 60
2.1.3 Mounting Options 63
2.1.4 Network Connection And Power Supply, UPS 66
2.1.5 Preparing the Camera Connections, MX-Overvoltage-Protection-Box 67
2.1.6 Wiring, Fire Prevention, Lightning and Surge Protection 68
2.2 Mounting the Camera Without Accessories 70
2.2.1 Mounting Instructions 70
2.2.2 Procedure 72
2.3 Mounting the Camera with the On-Wall Set 76
2.3.1 Mounting Instructions 76
2.3.2 Procedure 79
2.4 Mounting the Camera with the In-Ceiling Set 81
2.4.1 Mounting Instructions 81
2.4.2 Procedure 84
2.5 Installing the Vandalism Set 86
2.5.1 Mounting Instructions 86
2.5.2 Procedure 87
2.6 Installing the Wall Mount 89
2.6.1 Mounting Instructions 89
2.6.2 Procedure 92
2.7 Installing the Corner and Pole Mount 94
2.7.1 Mounting Instructions 94
2.7.2 Mounting to a Pole 96
2.7.3 Mounting to a Wall or Building Corner 97
2.7.4 Mounting the Wall Mount to the Corner and Pole Mount 98
2.8 Replacing the MicroSD Card 99
2.8.1 Removing the MicroSD Card 99
2.8.2 Inserting a MicroSD Card 100

5
Table of Contents
2.9 Network and Power Connection, Additional Cables 101
2.9.1 Notes on Cable Lengths and Power Supply 101
2.9.2 Connecting the Q26 to the Network Using a Patch Cable 101
2.9.3 Power Supply Using a Switch 102
2.9.4 Power Supply When Connected Directly to a Computer 103
2.9.5 Power Supply with Power-Over-Ethernet Products 103
2.9.6 Connecting a USB Cable 104
2.9.7 Connecting a Two-Wire MxBus Cable 105
2.9.8 Variable PoE 106
3 Operating the Camera 108
3.1 Manual and Automatic Operation – Overview 108
3.2 First Images and the Most Important Settings 110
3.2.1 Manually Setting Up the Network Parameters in a Browser 110
3.2.2 First Images and the Most Important Settings in the Browser 113
3.2.3 First Images and Network Parameter Conguration in MxMC 115
3.2.4 Boot Options of the Camera 118
3.3 Virtual PTZ and Full Image Recording 120
3.3.1 Preparing the Virtual PTZ Function 120
3.3.2 Full Image Recording 122
3.3.3 Special Q26 Conguration in the Browser 124
3.4 MicroSD Card Recording 131
3.4.1 Introduction 131
3.4.2 Formatting the MicroSD Card 133
3.4.3 Activating MicroSD Card Recording 134
3.4.4 Accessing Data on the MicroSD Card 135
3.4.5 Deactivating Card Recording 135
3.4.6 Using a MicroSD Card in a Dierent MOBOTIX Camera 136
3.4.7 Limitations on Warranty When Using Flash Storage Media 136
3.5 CongurationintheBrowser 137
3.5.1 Overview 137
3.5.2 General Browser Settings 139

6
Table of Contents
LEGAL NOTES
Legal aspects of video and sound recording: You must comply with all data protection
regulations for video and sound monitoring when using MOBOTIX products. Depending
on national laws and the installation location of the Q26, the recording of video and sound
data may be subject to special documentation or it may be prohibited. All users of MOBOTIX
products are therefore required to familiarize themselves with all applicable regulations
and to comply with these laws. MOBOTIX AG is not liable for any illegal use of its products.
3.6 Additional Notes 141
3.6.1 Weatherproofness 141
3.6.2 Password for the Admin Menu 141
3.6.3 Permanently Deactivating the Microphone 141
3.6.4 Using the Boot Options of the Camera 142
3.6.5 Activating Event Control and Motion Detection 142
3.6.6 Deactivating Text and Logo Options 142
3.6.7 Deactivating the Camera Reboot 142
3.6.8 Browser 143
3.6.9 Cleaning the Camera and Lens 143
3.6.10 Legal Notes 143
3.6.11 Safety Warnings 143
3.6.12 Online Help in the Browser 144
3.6.13 Declaration of Conformity 144
3.6.14 RoHS Declaration 145
3.6.15 Disposal 145
3.6.16 Disclaimer 145

7
SAFETY WARNINGS
Notes on Installing:
• This product must not be used in locations exposed to the dangers of explosion.
• Make sure that you install this product as outlined in Chapter 2, “Installation” of this
manual. A faulty installation can damage the camera!
• When installing this product, make sure that you are only using genuine MOBOTIX
parts and MOBOTIX connection cables.
•
Only install this product on suitable, solid materials that provide for a sturdy installation
of the xing elements used.
Electrical installation: Electrical systems and equipment may only be installed, modied
and maintained by a qualied electrician or under the direction and supervision of a qual-
ied electrician in accordance with the applicable electrical guidelines. Make sure to prop-
erly set up all electrical connections.
Electrical surges: MOBOTIX cameras are protected against the eects of small electrical
surges by numerous measures. These measures, however, cannot prevent the camera from
being damaged when stronger electrical surges occur. Special care should be taken when
installing the camera outside of buildings to ensure proper protection against lightning,
since this also protects the building and the whole network infrastructure.
Max. power consumption of attached extension modules: The power consumption of all
attached
MxBus modules must not exceed 2.5 W . When attaching modules to the MxBus
connector
and the USB socket, the power consumption of all attached modules must
not exceed 3 W
, if the camera is powered by PoE class 3 . If PoE class 2 is used, the cam-
era cannot power any peripheral devices!
Never touch the lens: Due to the high performance of the Q26, the area of the image sensor
can get quite hot, especially when the ambient temperature is also high. This does not aect
the proper functioning of the camera in any way. For this reason, the product must not be
installed within the reach of persons.
Powerobeforeopeningthecamera: Make sure the power supply to the camera is dis-
connected before opening the camera housing (e.g., when inserting or exchanging lenses,
lens units and SD cards).
Network security: MOBOTIX products include all of the necessary conguration options for
operation in Ethernet networks in compliance with data protection laws. The operator is
responsible for the data protection concept across the entire system. The basic settings
required to prevent misuse can be congured in the soware and are password-protected.
This prevents unauthorized parties from accessing these settings.

8
Q26 Camera Manual
FOREWORD
Dear MOBOTIX customer,
Congratulations on your decision to purchase a professional and modern HiRes network
camera “Made in Germany”! The Q26 provides 360-degree overview with only one
hemispherical lens. This means that you only need one camera to monitor the
entire room right into all four corners. The sheye distortion that is typical for
this kind of lens is automatically corrected by the camera soware in the
live image. Add to that the proven advantages that are inherent to the
MOBOTIX concept, such as the integrated event, alarm and telephone fea-
tures and the modern long-term storage directly in the camera with all of
its benets.
The weatherproof MxBus and MiniUSB interfaces of the camera allow attaching
MOBOTIX interface boxes and standard devices, such as 3G/UMTS modems, external
storage devices, etc. The pre-installed MicroSD card ash storage is easily exchanged for
larger storage requirements, providing for secure long-term storage.
The introduction of the newest image sensor technology with increased light sensitivity
provides brilliant images with image sizes of up to 3072x2048 pixels, thus delivering color
images of higher quality under lowlight conditions.
You can download the MxManagementCenter video management soware for MOBOTIX
cameras from the MOBOTIX website: www.mobotix.com > Support > Download Center >
SowareDownloads. The tutorial for the application is available from Support > Download
Center > Documentation > Brochures & Guides > Tutorials.
For iPad, iPhone, and Android devices, MOBOTIX oers the MOBOTIX MxBell, a free-of-charge
mobile solution that is easily found when searching for “MOBOTIX AG” in the App Store or
on Google Play.
If you have any questions, our support and international sales sta are available at
[email protected] from Monday to Friday, 8 am to 6 pm (German time).
We would like to thank you for your trust and wish you all the best with your new MOBOTIX
camera Q26 Hemispheric!

9

10
Q26 Camera Manual: Product Overview
1 PRODUCT OVERVIEW
1.1 Q26 Hemispheric
1.1.1 General Product Characteristics
Innovative Hemispherical Technology for the Perfect Room Overview
The MOBOTIX Q26 Hemispheric camera is an elegant, ultra-compact and weatherproof IP
network dome camera with a special hemispheric lens (sheye). When mounted on the ceiling,
the camera is capable of providing full 360° allround view or a 180° widescreen panorama
when mounted on a wall. The rst of its kind in the world, this camera is evidence of the
MOBOTIX commitment to innovation as the global leader in megapixel video security cameras.
High-Resolution 180° Panorama (Wall-Mounted)
When several cameras are monitoring a single room, it is diicult to understand the room
layout in its single view. This makes it hard to comprehend the overall setting. The new
panorama function of the Q26 delivers a widescreen image of a high-resolution 180° allround
view. High image quality is achieved through the use of a six-megapixel sensor and the new
hemispheric lens.
Q
2
6
w
i
t
h
I
n
-
C
e
i
l
i
n
g
S
e
t
High-resolution 180° panorama
Original Q26 image; Wall
mounted at a height
of 2.3 m in a bank
Original full image

11
Q26 Hemispheric
Panorama Focus – One Camera, Three Views (Wall-Mounted)
Maximum room overview while simultaneously viewing detail in a single image: the Q26 is
capable of providing two more views at the same time with the 180° panorama, allowing
you to focus on two scenes in parallel (“Panorama Focus” display mode).
Double Panorama for a Simultaneous View in Two Directions (Ceiling-Mounted)
When the camera is mounted in the center of the ceiling of a room, “Double Panorama”
display mode provides a corrected panorama image of both halves of the room. It corresponds
roughly with the situation of personally standing in the middle of the room and being able
to look both forwards and backwards at the same time. A superb overview for the user –
provided by a single Q26 camera alone.
Panorama Focus:
Original Q26 image
Original full image
The Q26 Panorama: one camera - three simultaneous views
High-resolution 180° panorama
Virtual PTZ 1 Virtual PTZ 2
Double Panorama:
Original Q26 image
Original full image

12
Q26 Camera Manual: Product Overview
Full Image and Normal View
With innovative MOBOTIX Hemispheric Technology, an entire room can be ideally monitored.
For instance, one single, particularly elegant and discreet, Q26 replaces the time-consuming
and expensive installation of several standard cameras. The overview image provided by a
single Q26, which may be tailored in a number of ways according to specic user require-
ments, not only reduces the number of required cameras, but also minimizes the system
costs by reducing the wiring complexity, emergency power requirements and number of
recording devices required.
In addition to Panorama, Double Panorama and Panorama Focus views, the Q26 image
may be displayed on a monitor in the original sheye version (“Full Image” display mode),
the camera-corrected full image (“Normal” display mode) and in a quad view of all four
directions (“Surround” display mode). Switching to a dierent display mode is possible at
any time within seconds.
Originalsheyeimage:FullImage
Camera-corrected image section: Normal

13
Q26 Hemispheric
Surround View (Quad View), Based on the Correct Full Image
The Q26 “Surround” display mode replaces (when ceiling mounted) four cameras, and shows
four directions simultaneously on the monitor in a quad view. The preset North position can
be moved to any direction in the image; the camera generates the other three directions
(East, South, West) automatically and stores them as separate views.
Each of the four views features a soware-controlled
pan/tilt/zoom function (virtual PTZ), allowing it to be
customized as necessary.
In order to reduce user workload, the Q26 can store in
addition to the North, East, South and West standard
views, a total of 256user-denedcameraviewsusing
the vPTZ function, which can easily be brought up using
joystick keys or sobuttons. Besides being able to man-
ually bring up specic camera views, the camera can
also show them automatically by moving through the
North, East, South and West views or by showing the
rst 16 saved camera views (one aer the other like in
a slide show).
Complete HiRes Video Solutions by MOBOTIX
As opposed to conventional solutions, MOBOTIX cameras with their decentralized approach
oer so much more – state-of-the-art, network-based video security technology that increases
operating eiciency and yields a high degree of every-day usefulness.
Original Q26 image: Each
of the 4 views can be
individually modied
Original full image
Surround view: Quad
vPTZ & Zoom
vPTZ & Zoom

14
Q26 Camera Manual: Product Overview
Extraordinary Picture Quality
Image quality is the one key criterion of a security camera. Due to their internal video analysis
and data storage capabilities, the decentralized MOBOTIX systems are independent of the
available network bandwidth. As a result, the system provides for eiciently storing and
managing the video streams of a virtually unlimited number of cameras with the highest
resolution at a reasonable cost.
Six-Megapixel Image Sensors (6MP)
MOBOTIX cameras possess high-resolution image sensors with 6 megapixel resolution and
excellent light sensitivity, which translates into more details when zooming and more clear-cut
advantages for every user. By using the 6MP technology in their color and black&white image
sensors, MOBOTIX cameras deliver convincing image quality and details even in bad weather
and under lowlight conditions. Another important plus: thanks to its internal pre-processing
of the image data, the camera can generate video streams with up to 30 frames per second.
6MP Image Format: 3 Times More Detail Than Full HD
The 6MP sensor has a resolution of 3072x2048 pixels on both day and night sensors. This
means that the full image information is available in the live image and in the recordings.
Low Light Conditions – No Problem
The maximum resolution of the color and black&white image sensors is 6 megapixels. The
higher light sensitivity of the new color image sensors now allow using MOBOTIX color cam-
eras around the clock even when the illumination is low.
MxLEO: Exposure Optimization and Reduced Image Noise
MxLEO – the MOBOTIX Lowlight Exposure Optimization – is an innovative technology that
provides an entirely new experience in digital image optimization in all cameras running
rmware 4.1.9 and higher. On the one hand, the improved light sensitivity of the MOBOTIX
6MP sensors drastically reduces exposure times. MxLEO, the exposure and image optimi-
zation program especially developed for these conditions, on the other hand, generates
perceptibly better and more detailed images especially under low-light conditions below
25 Lux. Such conditions are typical at a parking lot at night that is illuminated by regular
lights (approx. 10 to 25 Lux). Or in a building aer hours, in which the emergency lights
are burning (approx. 5 Lux). This signicantly reduces motion blur that is typical of longer
exposure times with little light and thus provides much more image detail (faces, license
plates, etc.) for proper identication.
Virtual PTZ (vPTZ) – No Motor Required
The Q26 can zoom in on detail as well. These vPTZ functions are a standard feature
in the integrated Q26 camera soware. The image from the hemispheric camera
can be enlarged using e.g. the mouse wheel, a joystick or a soware-controlled
PTZ panel, and you can “move” the view to any section of the image. This provides
the features of a mechanical PTZ camera without the disadvantages of mainte-
nance and wear.
The vPTZ functionality works dierently depending on the camera operation platform (web
browser, MxManagementCenter). Virtual zoom, pan and tilt using MxManagementCenter is
very simple thanks to special soware tools and the use of an optional joystick. However, a
joystick may also be used even with pure browser-based operation from Internet Explorer
(together with an ActiveX plug-in).
Quick and easy navigation
with a USB joystick
vPTZ
vPTZ

15
Q26 Hemispheric
Virtual PTZ (vPTZ) – No Motor Required
The Q26 can zoom in on detail as well. These vPTZ functions are a standard feature
in the integrated Q26 camera soware. The image from the hemispheric camera
can be enlarged using e.g. the mouse wheel, a joystick or a soware-controlled
PTZ panel, and you can “move” the view to any section of the image. This provides
the features of a mechanical PTZ camera without the disadvantages of mainte-
nance and wear.
The vPTZ functionality works dierently depending on the camera operation platform (web
browser, MxManagementCenter). Virtual zoom, pan and tilt using MxManagementCenter is
very simple thanks to special soware tools and the use of an optional joystick. However, a
joystick may also be used even with pure browser-based operation from Internet Explorer
(together with an ActiveX plug-in).
Quick and easy navigation
with a USB joystick
vPTZ
vPTZ

16
Q26 Camera Manual: Product Overview
Simultaneous Corrected Live Image and Full Image Recording
All conventional, motorized PTZ cameras only store the image that is currently viewed as
the live image (live image recording). This has one serious disadvantage as the recording
can only show what has happened in the “visible” portion of the image; the rest is lost
and cannot be examined later on. For this reason, MOBOTIX has added the new full image
recording feature to the Q26. This will not store the currently viewed image that reects the
pan/tilt position and the zoom setting chosen by the user, but the full sensor image - without
vPTZ settings or image correction. When examining the recorded images, the vPTZ features
again come into play, as they allow zooming the visible image and use the pan/tilt features
to examine every corner of the recorded full image.
Integrated vPTZ functions
allow “analysis” of the
complete saved full image
at a later point in time (in
MxManagementCenter).
6MP full image (3072x2048 pixels)
Panorama image at 0.6 megapixels (1280x480)

17
Q26 Hemispheric
Example: The people marked by the red circle in the middle area of the image would not have
been recorded by a regular PTZ camera; the full image recording of the Q26 allows to deter-
mine for example, the exact time at which the people entered the image area recorded by the
camera. A Browser (Internet Explorer with MxPEG ActiveX plug-in) or MxManagementCenter
can be used to examine the recorded sequences.
Maximum Ease of Use
The full image generated by the hemispherical lens (sheye) can be diicult to evaluate.
MOBOTIX solves this problem with image distortion correction in the camera soware that
displays perfectly corrected live images. The user PC does not experience any additional
load through this process, as image correction and generation of all desired image views
takes place in the camera itself. The result is that a large number of panoramic cameras may
be displayed simultaneously on a single PC.
HighlyEicient,Application-OrientedImageTransfer
While other camera systems must transport the full 6MP image over the network for further
processing, a MOBOTIX camera will only transmit the desired image sections. This means
that a Q26 panorama image will only require a small part of the usual data and bandwidth.
Data from up to six times as many MOBOTIX cameras may be transported over the same
network compared to “standard” cameras.
Live Image Stored Full Image Full Image Evaluation
Live Image Stored Full Image Full Image Evaluation
The camera soware is
responsible for image
correction, reducing
load on the user PC

18
Q26 Camera Manual: Product Overview
Internal DVR
The Q26 secure models feature direct recording to integrated MicroSD
cards, which makes the camera fully independent of any external
storage media, even for longer periods of time. The camera internally
saves high-resolution video with sound, without requiring an external
storage device or PC, and thus without any network load whatsoever.
Old recordings may be overwritten automatically or automatically
deleted aer a specied period of time. A 16 GB MicroSD card, for
example, allows the camera to store more than a quarter million event
images in VGA format (640x480). For security reasons, the camera
can even encrypt the stored data.
Power failures are not an issue, as the video and image sequences remain safely stored
on the MicroSD card. Access to stored video sequences is possible at any time from the
camera user interface in the browser or MxManagementCenter. If you would like to archive
sequences, you can store all of the data or only certain parts to a computer or a hard disk.
MxActivitySensor Video Motion Analysis: Secure Detection, Avoiding False Alarms
Regardless if there are large objects in the foreground or small objects in the background –
MxActivitySensor will only trigger video recording and alarm messaging if something important
is happening. Interference such as trees shaking in the wind, moving shadows and clouds
and snow falling will no longer lead to false alarms. Since all of this is ltered automatically,
all that remains is to set the direction of movement of objects that should trigger alarms.
Camera Design Creates New Applications
Some application scenarios benet from a surveillance camera that is present, but with-
out attracting attention. The low-key, elegant appearance of the camera, especially when
installed with the In-Ceiling set, makes the Q26 an optimum solution where discreet design
and an inconspicuous look are important. Hotels and restaurants present an ideal example,
but installations in public buildings, waiting rooms and showrooms are also highly suitable.
MicroSD-card already
installed in the camera

19
Q26 Hemispheric
The integrated DVR functionality with long-term storage on a MicroSD card also makes
the camera an ideal solution for mobile applications since it only requires a power supply
via the network cable (standard PoE) for full event-driven recording with video and audio,
thus delivering a complete standalone product. Application examples in this context are
installations in public transportation such as busses, trains, aboard ships, airplanes, etc.
Q26 in the In-Ceiling Set
(local public transport bus)
Q26 in the In-Ceiling Set with
stainless steel ring (elevator)

20
Q26 Camera Manual: Product Overview
Q26 with 10° On-Wall Set
Q26 with In-Ceiling Set