Mobotix Q26 User manual

Camera Manual
Q26 Hemispheric
33.106-001_EN_01/2019

2
Q26 Camera Manual
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Copyright Information
All rights reserved. MOBOTIX , the MX logo, MxManagementCenter and MxPEG are
trademarks of MOBOTIX AG registered in the European Union, the U.S.A., and other
countries. Microso , Windows and Windows Server are registered trademarks of Microso
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iPod and iTunes are trademarks of Apple Inc. registered in the U.S.A.
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Linux is a trademark of Linus Torvalds. All other marks and names mentioned herein
are trademarks or registered trademarks of the respective owners.
Copyright © 1999-2019 MOBOTIX AG, Langmeil, Germany. Technical information subject
to change without notice. MOBOTIX AG and its subsidiaries do not assume any liability
for technical or editorial errors or omissions contained herein.
Download the latest version of this and other manuals as PDF  les from
www.mobotix.com > Support > Download Center > Documentation > Manuals.
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Support on the MOBOTIX Website
www.mobotix.com/en/support
The MOBOTIX Video Tutorials
www.mobotix.com/en/support/
download-center/documenta-
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www.mobotix.com/en/support/
trainings
The MOBOTIX YouTube Channel
www.youtube.com/user/MobotixAG

3
Table of Contents
TABLE OF CONTENTS
Legal Notes 6
Safety Warnings 7
Foreword 8
1 Product Overview 10
1.1 Q26 Hemispheric 10
1.1.1 General Product Characteristics 10
1.1.2 Hemispheric Technology 21
1.1.3 Advantages and New Features 24
1.1.4 Decentralized Video System 26
1.2 TechnicalSpecications 28
1.2.1 Lens Options 28
1.2.2 Lenses, Hardware, Image Formats 30
1.2.3 Soware Features 31
1.2.4 Technical Data 32
1.3 Delivered Parts and Dimensions 34
1.3.1 Q26 Camera 34
1.3.2 Mounting Kits and Mounts 37
1.4 Available Accessories 46
1.4.1 On-Wall Set 46
1.4.2 10° On-Wall Set 46
1.4.3 Vandalism Set 46
1.4.4 In-Ceiling Set 47
1.4.5 Outdoor Wall Mount 47
1.4.6 Corner and Pole Mount 47
1.4.7 Stand/Wall Mount for Camera Tests 47
1.4.8 MiniUSB Cable to MiniUSB (Angled/Straight) 48
1.4.9 MiniUSB Cable to MiniUSB (Angled/Angled) 48
1.4.10 MiniUSB Cable to USB-A Socket 48
1.4.11 Ethernet Patch Cable for Bayonet Catch 48
1.4.12 NPA-PoE-Set 49
1.4.13 MX-Overvoltage-Protection-Box 49
1.4.14 MX-NPA-Box 49
1.4.15 MX-GPS-Box 50
1.4.16 MX-232-IO-Box 50
1.4.17 ExtIO Expansion Module 50
1.4.18 Mx2wire+ Media Converter 51
1.4.19 Other Accessories 51

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Table of Contents
1.5 MOBOTIXSoware 52
1.5.1 Integrated Camera Soware (Firmware) 52
1.5.2 MxManagementCenter 53
1.5.3 MOBOTIX MxBell 54
2 Installation 56
2.1 Preparing the Installation 56
2.1.1 Wall-Mounted 57
2.1.2 Ceiling-Mounted 60
2.1.3 Mounting Options 63
2.1.4 Network Connection And Power Supply, UPS 66
2.1.5 Preparing the Camera Connections, MX-Overvoltage-Protection-Box 67
2.1.6 Wiring, Fire Prevention, Lightning and Surge Protection 68
2.2 Mounting the Camera Without Accessories 70
2.2.1 Mounting Instructions 70
2.2.2 Procedure 72
2.3 Mounting the Camera with the On-Wall Set 76
2.3.1 Mounting Instructions 76
2.3.2 Procedure 79
2.4 Mounting the Camera with the In-Ceiling Set 81
2.4.1 Mounting Instructions 81
2.4.2 Procedure 84
2.5 Installing the Vandalism Set 86
2.5.1 Mounting Instructions 86
2.5.2 Procedure 87
2.6 Installing the Wall Mount 89
2.6.1 Mounting Instructions 89
2.6.2 Procedure 92
2.7 Installing the Corner and Pole Mount 94
2.7.1 Mounting Instructions 94
2.7.2 Mounting to a Pole 96
2.7.3 Mounting to a Wall or Building Corner 97
2.7.4 Mounting the Wall Mount to the Corner and Pole Mount 98
2.8 Replacing the MicroSD Card 99
2.8.1 Removing the MicroSD Card 99
2.8.2 Inserting a MicroSD Card 100

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Table of Contents
2.9 Network and Power Connection, Additional Cables 101
2.9.1 Notes on Cable Lengths and Power Supply 101
2.9.2 Connecting the Q26 to the Network Using a Patch Cable 101
2.9.3 Power Supply Using a Switch 102
2.9.4 Power Supply When Connected Directly to a Computer 103
2.9.5 Power Supply with Power-Over-Ethernet Products 103
2.9.6 Connecting a USB Cable 104
2.9.7 Connecting a Two-Wire MxBus Cable 105
2.9.8 Variable PoE 106
3 Operating the Camera 108
3.1 Manual and Automatic Operation – Overview 108
3.2 First Images and the Most Important Settings 110
3.2.1 Manually Setting Up the Network Parameters in a Browser 110
3.2.2 First Images and the Most Important Settings in the Browser 113
3.2.3 First Images and Network Parameter Conguration in MxMC 115
3.2.4 Boot Options of the Camera 118
3.3 Virtual PTZ and Full Image Recording 120
3.3.1 Preparing the Virtual PTZ Function 120
3.3.2 Full Image Recording 122
3.3.3 Special Q26 Conguration in the Browser 124
3.4 MicroSD Card Recording 131
3.4.1 Introduction 131
3.4.2 Formatting the MicroSD Card 133
3.4.3 Activating MicroSD Card Recording 134
3.4.4 Accessing Data on the MicroSD Card 135
3.4.5 Deactivating Card Recording 135
3.4.6 Using a MicroSD Card in a Dierent MOBOTIX Camera 136
3.4.7 Limitations on Warranty When Using Flash Storage Media 136
3.5 CongurationintheBrowser 137
3.5.1 Overview 137
3.5.2 General Browser Settings 139

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Table of Contents
LEGAL NOTES
Legal aspects of video and sound recording: You must comply with all data protection
regulations for video and sound monitoring when using MOBOTIX products. Depending
on national laws and the installation location of the Q26, the recording of video and sound
data may be subject to special documentation or it may be prohibited. All users of MOBOTIX
products are therefore required to familiarize themselves with all applicable regulations
and to comply with these laws. MOBOTIX AG is not liable for any illegal use of its products.
3.6 Additional Notes 141
3.6.1 Weatherproofness 141
3.6.2 Password for the Admin Menu 141
3.6.3 Permanently Deactivating the Microphone 141
3.6.4 Using the Boot Options of the Camera 142
3.6.5 Activating Event Control and Motion Detection 142
3.6.6 Deactivating Text and Logo Options 142
3.6.7 Deactivating the Camera Reboot 142
3.6.8 Browser 143
3.6.9 Cleaning the Camera and Lens 143
3.6.10 Legal Notes 143
3.6.11 Safety Warnings 143
3.6.12 Online Help in the Browser 144
3.6.13 Declaration of Conformity 144
3.6.14 RoHS Declaration 145
3.6.15 Disposal 145
3.6.16 Disclaimer 145

7
SAFETY WARNINGS
Notes on Installing:
• This product must not be used in locations exposed to the dangers of explosion.
• Make sure that you install this product as outlined in Chapter 2, “Installation” of this
manual. A faulty installation can damage the camera!
• When installing this product, make sure that you are only using genuine MOBOTIX
parts and MOBOTIX connection cables.
•
Only install this product on suitable, solid materials that provide for a sturdy installation
of the xing elements used.
Electrical installation: Electrical systems and equipment may only be installed, modied
and maintained by a qualied electrician or under the direction and supervision of a qual-
ied electrician in accordance with the applicable electrical guidelines. Make sure to prop-
erly set up all electrical connections.
Electrical surges: MOBOTIX cameras are protected against the eects of small electrical
surges by numerous measures. These measures, however, cannot prevent the camera from
being damaged when stronger electrical surges occur. Special care should be taken when
installing the camera outside of buildings to ensure proper protection against lightning,
since this also protects the building and the whole network infrastructure.
Max. power consumption of attached extension modules: The power consumption of all
attached
MxBus modules must not exceed 2.5 W . When attaching modules to the MxBus
connector
and the USB socket, the power consumption of all attached modules must
not exceed 3 W
, if the camera is powered by PoE class 3 . If PoE class 2 is used, the cam-
era cannot power any peripheral devices!
Never touch the lens: Due to the high performance of the Q26, the area of the image sensor
can get quite hot, especially when the ambient temperature is also high. This does not aect
the proper functioning of the camera in any way. For this reason, the product must not be
installed within the reach of persons.
Powerobeforeopeningthecamera: Make sure the power supply to the camera is dis-
connected before opening the camera housing (e.g., when inserting or exchanging lenses,
lens units and SD cards).
Network security: MOBOTIX products include all of the necessary conguration options for
operation in Ethernet networks in compliance with data protection laws. The operator is
responsible for the data protection concept across the entire system. The basic settings
required to prevent misuse can be congured in the soware and are password-protected.
This prevents unauthorized parties from accessing these settings.

8
Q26 Camera Manual
FOREWORD
Dear MOBOTIX customer,
Congratulations on your decision to purchase a professional and modern HiRes network
camera “Made in Germany”! The Q26 provides 360-degree overview with only one
hemispherical lens. This means that you only need one camera to monitor the
entire room right into all four corners. The sheye distortion that is typical for
this kind of lens is automatically corrected by the camera soware in the
live image. Add to that the proven advantages that are inherent to the
MOBOTIX concept, such as the integrated event, alarm and telephone fea-
tures and the modern long-term storage directly in the camera with all of
its benets.
The weatherproof MxBus and MiniUSB interfaces of the camera allow attaching
MOBOTIX interface boxes and standard devices, such as 3G/UMTS modems, external
storage devices, etc. The pre-installed MicroSD card ash storage is easily exchanged for
larger storage requirements, providing for secure long-term storage.
The introduction of the newest image sensor technology with increased light sensitivity
provides brilliant images with image sizes of up to 3072x2048 pixels, thus delivering color
images of higher quality under lowlight conditions.
You can download the MxManagementCenter video management soware for MOBOTIX
cameras from the MOBOTIX website: www.mobotix.com > Support > Download Center >
SowareDownloads. The tutorial for the application is available from Support > Download
Center > Documentation > Brochures & Guides > Tutorials.
For iPad, iPhone, and Android devices, MOBOTIX oers the MOBOTIX MxBell, a free-of-charge
mobile solution that is easily found when searching for “MOBOTIX AG” in the App Store or
on Google Play.
If you have any questions, our support and international sales sta are available at
[email protected] from Monday to Friday, 8 am to 6 pm (German time).
We would like to thank you for your trust and wish you all the best with your new MOBOTIX
camera Q26 Hemispheric!

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10
Q26 Camera Manual: Product Overview
1 PRODUCT OVERVIEW
1.1 Q26 Hemispheric
1.1.1 General Product Characteristics
Innovative Hemispherical Technology for the Perfect Room Overview
The MOBOTIX Q26 Hemispheric camera is an elegant, ultra-compact and weatherproof IP
network dome camera with a special hemispheric lens (sheye). When mounted on the ceiling,
the camera is capable of providing full 360° allround view or a 180° widescreen panorama
when mounted on a wall. The rst of its kind in the world, this camera is evidence of the
MOBOTIX commitment to innovation as the global leader in megapixel video security cameras.
High-Resolution 180° Panorama (Wall-Mounted)
When several cameras are monitoring a single room, it is diicult to understand the room
layout in its single view. This makes it hard to comprehend the overall setting. The new
panorama function of the Q26 delivers a widescreen image of a high-resolution 180° allround
view. High image quality is achieved through the use of a six-megapixel sensor and the new
hemispheric lens.
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High-resolution 180° panorama
Original Q26 image; Wall
mounted at a height
of 2.3 m in a bank
Original full image