Moe's ZHUB-HK User manual

HomeKit Wired Smart
Gateway
User Manual • Uživatelský manuál •
Užívateľský manuál • Használati utasítás •
Benutzerhandbuch

2
English
3 –22
Čeština
23 –42
Slovenčina
43 –62
Magyar
63 –82
Deutsch
83 –102

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Dear customer,
Thank you for purchasing our product. Please read the following instructions carefully
before first use and keep this user manual for future reference. Pay particular attention
to the safety instructions. If you have any questions or comments about the device,
please contact the customer line.
󹘯󹘰󹘱󹘲󹘳www.alza.co.uk/kontakt
✆[phone]
Importer Alza.cz a.s., Jankovcova 1522/53, Holešovice, 170 00 Praha 7, www.alza.cz

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Important Safety Notice
Please refrain from disassembling, reassembling, modifying, or trying to repair the
product on your own. If you encounter any problems, kindly reach out to the company's
qualified maintenance professionals for assistance. Your safety is our priority.
Specifications
Product Name
HK ZigBee Wired Gateway
Model
ZHUB-HK
Power Input
DC 5V 2A
Operating Temperature
-10 °C –55 °C
Operating Humidity
10% - 90% RH (No condensation)
Charging
Micro USB DC 5V
Wireless Protocol
ZigBee
Packaging
•1× Wireless smart gateway
•1× Instruction manual
•1× Power cable
•1× Adapter (optional)
•1× Network cable

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Diagram
The smart gateway serves as the central hub for ZigBee devices. Users have the ability to
create and execute intelligent application scenarios by integrating additional ZigBee
devices.
Indicator Lights Guide
1. Network Connection Indicator (Green)
Status:
•Steady Off:Network Disconnected
•Steady On: Network Connected
•Blinks: Data Transmission in Progress
2. Status Indicator (Green)
Configuration Status:
•Steady On:Ready for Connection
•Blinks: Accessing Learning Mode
•Steady Off: Successful Connection
Network Connection
Indicator
Status Indicator
LAN Port
Reset Button
Reset Input

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Preparation Steps
1. Connect Your Mobile Phone to 2.4 GHz Wi-Fi: Make sure your mobile phone is
connected to a 2.4 GHz Wi-Fi network.
2. Ensure Network Compatibility: Verify that both your smartphone and the
smart gateway are connected to the same Wi-Fi network. This ensures a seamless
and effective connection between your smartphone and the Smart Gateway.
Getting Ready for Use
1. Downloading the MOES App
The MOES App offers enhanced compatibility compared to the
Tuya Smart/Smart Life App. It functions seamlessly with Siri for
scene control, provides widgets, and offers scene
recommendations as part of its brand-new, customized service.
(Please note: While the Tuya Smart/Smart Life App still works, we
highly recommend using the MOES App.)
2. Register or Log In
Access the Registration/Login Interface. To create an account, tap "Register" and enter
your phone number to receive a verification code. Set your password after verifying your
phone number. If you already have a MOES account, select "Log In" to proceed.
Smartphone
Wi-Fi
Wi-Fi wireless router LAN
port
Cable
Smart Gateway

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Adding Devices –First Method
Scan the QR code to configure the network.
Scan the QR code

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Adding Devices –Second Method
•Connect the Gateway: Plug the gateway into the power supply and link it to your
home's 2.4 GHz broadband router using a cable.
•Confirm Indicator Status: Verify that the indicator light (green) remains steadily on.
If it shows any other status, press and hold the reset button until the green light
stabilizes.
•Ensure Mobile Phone Connection: Make sure your mobile phone is connected to
the home's 2.4 GHz broadband router. This ensures both the phone, and the
gateway are on the same local area network.
•Access the App: Open the App and navigate to the "My Home" page. Click the "+"
button located in the upper right corner of the screen.

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•Adding Wireless Gateway (Zigbee) in MOES App: Open the "MOES" App and click
the "+" button in the upper right corner of the screen. Choose "Wireless Gateway
(Zigbee)" to add.

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Using Apple HomeKit Service - First Method
Please Note: A device running iOS 13 or higher is required to utilize the Apple HomeKit
service.
1. Ensure the MOES APP is configured with the HomeKit gateway.
2. Access the APP's Personal Centre and select HomeKit Information.

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3. Click on "Add HomeKit Device" to integrate a new HomeKit device.

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4. Scan the QR code on the HomeKit accessory to initiate network pairing.

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5. If unable to scan the QR code, select "I Don't Have a Code or Cannot Scan." Enter
the 8-digit network pairing code from the QR code.

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6. Congratulations! The HomeKit device has been successfully added.

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Using Apple HomeKit Service - Second Method
1. Ensure MOES APP Configuration: Confirm that the MOES APP has been properly
configured with the HomeKit gateway.
2. Add Accessory in Home App:
•Open the Home app on your iPhone.
•Tap the plus sign (+) in the upper-right corner.
•Click "Add Accessory" and follow the application guide to add the device.

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3. QR Code Pairing:
•Scan the QR code on the HomeKit accessory to initiate pairing with the
network.

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4. Manual Code Entry (If Needed):
•If you are unable to scan the QR code, tap "I Don't Have a Code or Cannot
Scan."
•Enter the 8-digit network pairing code displayed on the QR code for manual
network pairing.
5. Confirmation of Successful Pairing:
•After successful pairing, the HomeKit accessory will be displayed on the home
screen of the Home app.

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Effortless Equipment Control and Management
Following setup, you gain the power to:
1. Seamlessly Command Devices: Exercise control and management of devices
directly within Home applications.
2. Voice Control via HomePod: Utilize your HomePod smart speaker to issue
commands and control your devices.
3. Siri Integration: Harness the convenience of Siri to effortlessly operate your
connected devices.
Moreover, your control extends beyond these basics. You can continue to:
•Device Management: Maintain control, share access with your family, and
customize settings through the current application.
•Intelligent Scenarios: Set up and refine intelligent scenarios tailored to your
specific needs.
Important Notes
1. Gateway Display Location: Please note that the HK ZigBee Wired Gateway won't
appear on the Home App homepage. Instead, find it under Home Settings →
Home Hubs and Bridges.
2. Sub Device Addition: Remember, ZigBee sub-devices still require addition
through the MOES APP for seamless integration and functionality.

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Declaration of Toxic and Hazardous Substances in
Electronic Products
The X-axis is labeled with "Toxic or Harmful Substance/Element," while the Y-axis is
labeled with "Device Components."
Lead (Pb)
Mercury
(Hg)
Cadmium
(Cd)
Hexavalent
Chromium
Cr(VI)
Polybrominated
biphenyl PBB
PCB Board
O
O
O
O
O
Housing
O
O
O
O
O
Cable
O
O
O
O
O
O: This symbol signifies that the content of toxic and hazardous substances in all
homogeneous materials of this component falls below the maximum limit outlined in
SJ/T1163-2006, which defines Concentration Limits for Certain Hazardous Substances in
Electronic Information Products.
X: Conversely, the "X" symbol indicates that at least one of the homogeneous materials
within this component exceeds the maximum limit stipulated by the SJ/T1163-2006
standard for toxic or hazardous substances.
The numerical figures within this label denote that the
product possesses an environmental protection use period
of 10 years under typical usage conditions. Additionally,
certain parts of the product may feature an environmentally
friendly use period marking. The duration of the
environmental protection use period aligns with the number
specified within the marking.

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Storage
To maintain the integrity of our products, store them in a controlled warehouse
environment with a temperature range of -10°C to +50°C and a humidity level not
exceeding 70%RH. The storage area should be free from acid, alkali, salt, corrosive
substances, explosive gases, and flammable materials. Additionally, ensure the products
are shielded from dust, rain, and snow, safeguarding them against external elements
and preserving their quality.
Frequently Asked Questions (FAQ)
Q1: Can gateway/router devices penetrate walls or control Zigbee devices on
different floors?
While penetration through walls is possible, the specific distance depends on wall
thickness and material. Moving between floors is more challenging. To address this,
Zigbee repeater products can effectively expand the Zigbee communication network
range, facilitating communication between devices on different floors.
Q2: What if the signal coverage of the gateway/router is poor?
Signal coverage is influenced by gateway/router placement and distance from sub-
devices. For larger spaces like flats and villas, using more than two gateways/routers or
adding Zigbee repeaters is advisable to enhance coverage and connectivity.
Q3: Can sub devices under different gateways be linked?
Yes, sub devices under different gateways can be linked. This linkage is supported not
only through the cloud but also locally, enabling efficient sub-device interaction even
when the external network is disrupted. This functionality requires at least one high-
performance gateway, such as a wired Zigbee gateway, among the multiple gateways in
the same LAN.
Q4: What if the sub device cannot be added to the gateway?
Ensure the sub-device is reset to the wired state. Insufficient wireless signal strength
may also be a factor. Check for metal walls blocking the gateway and sub-device or high-
power appliances causing interference. It's recommended to keep the distance between
the gateway device and the sub-device within 5 meters and avoid obstruction by walls
for optimal connectivity.